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Agent Jobs in New Providence, NJ
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Beacon Hill
Agent Job 2 miles from New Providence
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)$29.3 hourly 10d agoBilingual Sales Representative (Italian, Spanish or French)
Wilson Daniels Wholesale
Agent Job 24 miles from New Providence
WHO IS WILSON DANIELS WHOLESALE? Wilson Daniels Wholesale is a family-owned distributor in New York, New Jersey and Connecticut, representing the world's preeminent wines since 2015. We offer a portfolio of terroir-focused wines that are singular expressions of each unique region and spotlight our producers' traditions and heritage alongside their distinctive wines. Headquartered in New York City, the company's offices and in-house tasting room boast views of the Empire State Building in Manhattan's historic, architecturally rich Flatiron District. COME WORK WITH US At Wilson Daniels, we're leaders and educators in luxury wine. Working together to set the highest standards for quality, integrity and excellence, our passionate team of professionals is wholly immersed in every aspect of the fine wine world. We value family, heritage, and wines of distinction. Come and join the world-class Wilson Daniels Portfolio! We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need. ABOUT THE JOB Wilson Daniels Wholesale is seeking a Sales Representative with fluency in either Spanish, Italian or French. The Sales Representative is accountable for the profitable achievement of sales objectives associated with their assigned market. This position will be result oriented, focusing on sales goals and initiatives, profitability, marketing, and growing brand positions in the marketplace. THE DAY-TO DAY • Sales Representatives are expected to promote brands and increase brand awareness, by increasing brand visibility and conducting staff training/education programs within their accounts. • Develop new business relationships with decision makers while identifying potential customers and developing a business plan to reach them. • Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation by partnering with key retailers and establishments in the specified market. • Have extensive knowledge of the company's products and knowing in-depth features and benefits of each compared to the competition. • Prepare professional sales presentations for each account call tailored to current supplier programs and the needs of the customer. • Gain knowledge of customer's business operations and coordinating multiple and diverse options for selling the company's products to each. • Assist and participate in trade and consumer events. • Meets annual shipment and performance goals. AM I THE RIGHT FIT? • MUST be fluent in at least one of these languages Spanish, Italian and/or French • MUST reside in NYC • MUST have experience within the hospitality industry or wine related background • Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored. • Established working relationships with key accounts in given territory. • Ability to make a smart business decision based on growing sales, profitability and market shares. • Proven track record of successful selling, or a strong desire to sell. • Excellent communication, negotiation, analytical and objection handling skills and ability to do so in either Spanish, French, or Italian. • Persuasive presentation skills and the ability to close deals. • Bachelor's degree preferred or equivalent experience. • Experience in selling domestic and international fine wine is a plus. • Brand building and outside sales experience is preferred. • Computer skills to include Microsoft Office (Excel, Word, PPT a must); experience using Pocket Advantage is a plus. • Ability to work a flexible schedule depending upon the needs of customers.$46k-73k yearly est. 3d agoBilingual Sales Representative
International Process Plants
Agent Job 29 miles from New Providence
Bilingual Sales Representative, Equipment Sales Group Company Overview: International Process Plants (IPP) is an international seller and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical and their collective related downstream and upstream industries. At IPP, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on performance, ethics, integrity and respect that has resulted in our earning market leadership status since our founding in 1978. Position Summary: We are seeking a bilingual Sales Representative to join our Equipment Sales Team in support of the LATAM market! In this role, you will work directly with Senior Sales Managers in the Equipment Sales Group to resolve customer questions in a timely manner, and offer solutions to drive company revenue using a consultative approach. The ideal candidate will have mechanical knowledge or curiosity and a strong understanding of manufacturing processes. No cold calling is required. Position Purpose: To expand our equipment sales to respond to increasing demand for second-hand used and rebuilt process equipment and process systems across our focus industries. The goal is to differentiate IPP's offerings from our competition with our high level of service and dependability and broad inventory to develop ongoing, profitable relationships with customers, and promote our company brand. Responsibilities Present and sell company products and services to new and existing customers at both engineer and C-suite levels. Reach agreed-upon sales targets by the deadline. Resolve customer inquiries and complaints. Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction. Develop personalized business plans to maximize customer contact and ensure repeat sales. Maintain detailed account profiles and prepare sales reports as required. Attend and participate in company-supported events and industry trade shows. Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills. Occasionally travel to visit high-value customer sites and other company facilities. Minimum Qualifications Fluency in Spanish and English Willingness to travel to LATAM region for sales meetings on a monthly cadence required. Previous experience in industrial equipment sales, customer service, or related fields. Familiarity with CRM platforms (HubSpot preferred). Ability to build rapport with clients. Strong phone and negotiation skills. Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis. Ability to assess customer patterns and future needs. Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search. 2-year college degree or equivalent preferred. Highly organized and able to work both independently and on a team. Preferred Qualifications Experience with strong understanding of process related industries, or a strong mechanical background. Thorough knowledge of how medium & large corporations purchase assets. Proven success in quoting and closing capital equipment sales or similar industry experience. Other Requirements Heavy phone and email usage; may be required to make calls to customers within their time zone. A company VoIP phone/cell phone will be provided. Knowledge of process-related industries or a strong mechanical background is preferred. Compensation: Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate. About International Process Plants Since 1978, IPP has been supplying and acquiring process plants, systems, and equipment to the pharmaceutical, specialty chemical, fine chemical, industrial chemical, petrochemical, fertilizer, power generation, and polymer industries. IPP enables sustainable industrial growth by deploying pre-existing complete plants, process systems, and process equipment that are immediately available, at a fraction of the cost and delivery time of brand-new assets. It boasts a global portfolio of 17 complete industrial sites for redevelopment, over 110 complete plants and over 15,000 process systems and major equipment. To learn more about IPP, visit **********************************$43k-72k yearly est. 17d agoInside Customer Service Representative
Grignard Company
Agent Job 9 miles from New Providence
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!$30k-39k yearly est. 1d agoCustomer Service Representative- ERISA Fidelity Department
Colonial Surety Company
Agent Job 29 miles from New Providence
Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!$45k yearly 19d agoCustomer Service Representative
Conduet
Agent Job 18 miles from New Providence
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge$30k-39k yearly est. 1d agoCustomer Service Representative
Homery
Agent Job 24 miles from New Providence
Homery is a market leader in home and living solutions, dedicated to delivering exceptional products and services that enhance the quality of life for our customers. We are passionate about creating beautiful and functional home environments, and we believe our success is built on the strength of our team. Job Summary: The Customer Service Representative at Homery plays a critical role in ensuring our customers receive exceptional service and support. This position involves handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our Odoo ERP system. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Process customer orders, returns, and exchanges accurately in the Odoo ERP system. Maintain detailed records of customer interactions, transactions, and feedback. Assist customers with product information, troubleshooting, and general support. Resolve customer complaints or escalate them to the appropriate department when necessary. Collaborate with other departments, such as sales, logistics, and technical support, to ensure seamless customer service. Stay informed about product updates, policies, and promotions to provide accurate information to customers. Contribute ideas to improve customer service processes and enhance the overall customer experience. Qualifications: High school diploma required; associate's or bachelor's degree preferred. Minimum of 2 years of customer service experience, ideally in the appliance or home goods industry. Familiarity with Odoo ERP or similar customer service and order management systems is a plus. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Customer-focused mindset with a commitment to delivering outstanding service. What We Offer: Competitive hourly pay and comprehensive benefits package. Opportunities for growth and professional development. A supportive and team-oriented work environment.$30k-39k yearly est. 12d agoCustomer Service Representative
Insight Global
Agent Job 24 miles from New Providence
Insight Global is seeking a Customer Service Representative in the Bronx, NY area. This is an onsite position that will go from April-August. This will be a full-time, 40 hours per week, Monday-Friday position. Our client is dedicated to providing a high-quality education and fostering a supportive community for their students. They are looking for a passionate and dedicated Customer Service Representative to join our team and help new students transition smoothly into their program. Job Summary: The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: Contact newly accepted students and their families to welcome them to the program. Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. Answer any questions students and families may have about the program and the school. Assist with the completion and submission of necessary forms and paperwork. Coordinate with other departments to ensure a smooth onboarding experience. Maintain accurate records of all communications and interactions with students and families. Follow up with students and families to ensure all onboarding requirements are met. Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in customer service, preferably in an educational setting. Excellent verbal and written communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and other relevant software.$30k-39k yearly est. 19d agoCustomer Service Representative
Skyline Strategies
Agent Job 24 miles from New Providence
Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth. Role Description This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Strong communication and interpersonal skills Problem-solving and multi-tasking abilities Ability to work in a fast-paced environment Experience with CRM systems is a plus High school diploma or equivalent required$30k-39k yearly est. 19d agoCustomer Service Representative
Finpro, Inc.
Agent Job 14 miles from New Providence
FinPro, Inc is a management consulting firm that specializes in financial institutions, with a growing suite of digital analytics products. We are a recognized thought leader in the industry, regularly helping to set national policy and introduce new, ground-breaking changes to how the industry functions. We are the go-to firm for starting new banks, and have a wholly owned broker-dealer. We are always evolving, and always looking for a better way to do something. Our clients hire us on the expectation that we are the best, so we demand the best from everyone that works here. Our open position is for a Customer Service Representative on our Digital team. You will be expected to learn our digital systems and basic banking concepts, and provide customer service on those digital products. There is potential for future advancement here as we build out the Customer Service team over time. You will have the ability to potentially take on leadership of the team as it grows. We care about personality and culture. We don't care what your education background is, whether you went to college, or what "experience" you have in your prior positions. If you have the right attitude and drive to be the best, you will be far more successful than someone with years of experience who never does more than is necessary. Own everything you do. If you have not been scared away, then Hi, I'm Bob Musso. I would love to get to know you more so please apply if you are interested, and in your application message, tell me about yourself, and why you think this is the right fit for you. Some quick insights: Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Management of HubSpot customer service platform Documentation and management of end user knowledge base$30k-39k yearly est. 12d agoCustomer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Agent Job 13 miles from New Providence
We are looking for a Customer Account Specialist to manage and support customers who are not assigned to a sales manager, as well as assist selected customers alongside a sales manager. This role will also support the Head of Customer Service in optimizing daily processes and ensuring a seamless customer experience. The ideal candidate will be highly organized, customer-focused, and proactive in driving efficiency and satisfaction. Key Responsibilities Manage the end-to-end order process, from purchase order receipt to delivery and invoicing. Serve as the primary point of contact for customers, handling inquiries, requests, and complaints. Process and coordinate customer sample requests and shipments. Oversee and coordinate customer complaints, working closely with Quality Assurance (QA). Collaborate with the technical team to manage questionnaires and technical documentation. Execute customer communication activities, including change notifications and updates. Continuously assess and improve daily work processes to enhance efficiency and customer service. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Monitor and follow up on customer contracts, agreements, and blanket orders. Maintain close coordination with supply chain, warehouse, and forwarders to minimize delivery delays. Qualifications & Experience Business or commercial education background. Up to 3 years of international work experience, ideally in a value-added solutions environment. Strong analytical mindset with a proactive approach to problem-solving. Comfortable working in an international and multicultural environment. Experience using CRM/ERP systems. Excellent communication and relationship-building skills. Confidence in initiating customer interactions and maintaining professional engagement.$30k-39k yearly est. 21d agoPart-time Customer Service Representative
Themagic5
Agent Job 24 miles from New Providence
Looking to dive into a fun and innovative role in the world of swimming gear? Join TheMagic5, where we're making a splash with our custom-fit swimming goggles! You might know us from getting our big start on ‘Shark Tank' where we got the opportunity to add Mark Cuban and Robert Herjavec to the team. Our team is all about creating goggles that are as unique as you are, providing a comfortable and secure fit for all your aquatic adventures. If you're passionate about swimming, love trying new tech, and want to be part of a team that's making waves in the industry, we want to hear from you! Jump in and apply now to bring your creativity and enthusiasm to TheMagic5 family. Let's make swimming even more magical together! Job Description THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office. The role will involve assisting customers and providing top-tier service. You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service. We are seeking an individual who enjoys working in a fast-paced, team-orientated environment, likes taking on challenges, and values the opportunity to make a difference. Job Responsibilities Provide exceptional customer support via email and over the phone. Address customers inquiries, troubleshoot issues, and ensure quick resolution. Process orders, returns, and exchanges efficiently. Collaborate with internal teams to improve customer satisfaction. Maintain accurate records of customer interactions. Various ad-hoc assignments across the company. Possibility to help with the production team from time to time, though limited. Qualifications 1+ year experience in customer service or a similar role. Strong communication and problem-solving skills. Ability to handle multiple tasks in a fast-paced environment. Excellent written and verbal communication skills. Tech-savvy with experience using CRM systems and customer service software. Possess a strong work ethic, willingness to learn and share knowledge, and a positive attitude. Availability to work in-office in New York Experience with swim-related products or sports industry is a plus. What We Can Offer Be a part of an ambitious growth company with a flat hierarchy and show off your own skills autonomously. A casual and sporty spirit in the office, where can-do attitude and passion is our fuel. Flexible working hours during the week. Weekly hours: 20 hours Salary: $18/hour Location: TheMagic5, 160 Van Brunt St, Brooklyn, New York.$18 hourly 17d agoCustomer Service Representative (On-Site) - NJ
FOCO
Agent Job 11 miles from New Providence
This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.$30k-38k yearly est. 19d agoCustomer Service Representative
Plymouth Rock Assurance
Agent Job 11 miles from New Providence
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”$36k-42k yearly est. 10d agoAppointment Setter
Equitable Advisors
Agent Job 24 miles from New Providence
I am a financial advisor at Equitable Advisors, looking for a motivated Cold Caller / Appointment Setter to help me connect with potential clients and schedule appointments. If you have strong communication skills and enjoy talking to people, this could be a great fit! Responsibilities: Make outbound calls to prospective clients using a provided script. Introduce our financial services and qualify leads. Schedule appointments for financial consultations. Maintain accurate call records and update CRM. Requirements: Previous experience in cold calling, sales, or telemarketing is a plus. Prior financial knowledge is a plus but not required. Excellent communication and persuasion skills. Self-motivated, goal-oriented, and comfortable handling objections. Availability to work [insert desired hours]. Compensation & Benefits: $20 - $25 per hour, based on experience. Training provided. Opportunity to gain experience in the financial industry.$20-25 hourly 20d agoCustomer Service Representative
Professional Search Network
Agent Job 29 miles from New Providence
· Effectively develop rapport to establish potential client relationships · Timely follow up at Sales Representatives request or customer request · Effective and professional communication with customers and Sales Force · Professionally and effective solve customer immediate problems · Professionally and effectively answer incoming E-Commerce Chats from customers · Professionally and effectively answer incoming ProKeep Texts from the sales force · Other additional tasks as needed Authority to stop/allow orders within prescribed limits. Authority to enter orders to system. Authority to modify order pricing and quantities. Authorized to access customer account records and provide customer information to customers and sales managers. Authority to request/instruct special shipping instructions. Authority to process customer credits for returned goods and billing issues. · Familiarity and skilled in using computer system (which is to include: SAP, Microsoft Outlook, Excel, Word, and the internet) · Skilled in product knowledge · Organizational skills in task management · Effective communication and customer management skills · Ability to remain objective in stress situations. Answer customer and Sales Representatives inquiries Liaise with Accounts Receivable and Shipping Communicate with other departments Processing customer credits Answer all inbound calls Operate as a problem solver/facilitator$30k-38k yearly est. 6d agoBooking Agent
Ultra Artists, LLC
Agent Job 8 miles from New Providence
Ultra Artists is a talent agency located in Morristown, New Jersey. We represent some of the top tribute and legacy acts in the country. We are seeking an individual(s) to generate work for our top tier roster of acts. Role Description This is a full-time hybrid role for a Booking Agent at Ultra Artists, LLC in Morristown, NJ. The Booking Agent will be responsible for representing our acts and soliciting bookings day-to-day, including prospecting, lead generation, client relationship management, and achieving booking targets. This position allows for flexibility and could be a remote work situation. Qualifications Excellent communication and interpersonal skills Proven track record in representing and booking artists Strong negotiation and problem-solving abilities Ability to work independently and in a team Proficiency in CRM software and MS Office Prior experience as an agent is a plus$38k-68k yearly est. 1d agoReal Estate Agent
Opulence Realty Group
Agent Job 24 miles from New Providence
Opulence is seeking Real Estate Agents across New York who are passionate about helping clients navigate the real estate market. Opulence's in-house marketing team generates over 200 high quality clients a month who are actively searching for their next property. What We Offer Premium Leads, Direct to you: We provide our real estate agents with high-quality, real-time leads, ensuring you connect with motivated buyers and sellers ready to take the next step. Earning Potential: We offer competitive commission splits, incentives and bonuses designed to maximize your income and reward your hard work. Cutting Edge Tech: Our innovative lead management system, powered by exclusive technology, makes us the top choice in the real estate business. Flexibility and Support: Experience the freedom to work independently while being backed by a collaborative, supportive team that's invested in your success. Hands-On Training: Receive on-site training for our proprietary technology and systems, empowering you to streamline transactions, manage leads, and optimize your real estate business effectively. Job Responsibilities. Connect with motivated clients who are in the market for their next property. Conduct property showings, open houses, and marketing campaign Represent buyers and sellers in real estate transactions, ensuring a smooth and positive experience. Provide expert guidance to clients on property values, market trends, and real estate processes. Negotiate offers, contracts, and other agreements to secure the best deals for clients Qualifications. Active real estate license in the state of New York. Strong communication, negotiation, and interpersonal skills. Self-motivated, goal-oriented, and driven to succeed. Ability to work independently and collaborate with a team.$96k-129k yearly est. 18d agoCustomer Service Representative
Quicksource Recruiting Solutions
Agent Job 17 miles from New Providence
Our client, a fast-growing packaging manufacturing company is seeking a dedicated Customer Service Representative to oversee customer accounts. This role will play a key part in ensuring efficient operations, seamless communication between teams, and providing top-notch customer service. The ideal candidate will have a strong background in customer service and sales support and will collaborate with internal teams, handle data entry, shipping, inventory management, and provide production scheduling support. This is an on-site position with standard business hours, Monday through Friday, from 8:30 AM to 5:00 PM. *To be considered, candidate must have customer service experience in a manufacturing, packaging, or printing industry environment. Key Responsibilities Manage order entry and data accuracy, ensuring seamless processing and documentation. Work closely with sales to maintain high customer service standards and meet client expectations. Assist customers by utilizing technical expertise and industry-specific software. Coordinate with internal departments to address inquiries and provide comprehensive support. Participate in daily operational meetings to improve workflow and efficiency. Collaborate with scheduling and logistics teams to ensure timely and smooth deliveries. Drive customer-focused initiatives by understanding client needs and implementing effective solutions. Qualifications Prior experience in manufacturing, packaging, or printing industries is required. Strong organizational skills with the ability to manage multiple projects simultaneously. Detail-oriented mindset, ensuring accuracy in data management and order processing. Strong communication skills and experience collaborating with various teams. Willingness to learn and adapt to the evolving needs of the packaging industry. Sales support experience is preferable Standard work schedule: Monday to Friday, 8:30 AM - 5:00 PM (no weekends).$30k-39k yearly est. 18d agoBA/SME - General - Property & Casualty (P&C)
Damco Solutions
Agent Job 27 miles from New Providence
Property & Casualty (P&C) Subject Matter Expert We are seeking a highly skilled Property & Casualty (P&C) Subject Matter Expert with extensive experience in the US insurance market. The ideal candidate will possess in-depth knowledge of P&C insurance products, processes, and regulatory requirements. This role will involve providing expert insights, driving product development, and supporting project teams to ensure successful delivery of P&C solutions tailored for the US market. Must Have Experience working on MGA (Managing General Agent) or Broking platforms, with a strong understanding of processes related to underwriting, claims, and policy lifecycle management. Familiarity with platform configurations, integrations, and workflows in the insurance domain will be an added advantage. Provide subject matter expertise on P&C insurance processes, products, and workflows specific to the US market. Collaborate with product managers, business analysts, developers, and other stakeholders to design and enhance P&C insurance solutions. Analyze client requirements and map them to P&C product offerings, ensuring alignment with industry best practices and regulatory standards. Assist in developing and reviewing solution documentation, including business requirements, functional specifications, and process flows. Support testing teams by validating test cases, reviewing test results, and ensuring the accuracy of P&C functionality. Conduct training sessions and workshops for project teams and clients to ensure a deep understanding of P&C concepts and solutions. Stay updated on US insurance regulations, market trends, and competitive landscape to provide strategic recommendations. Troubleshoot and resolve issues related to P&C processes during project implementation. Participate in client meetings, demos, and presentations to articulate P&C solutions effectively. Good to Have Experience: 12+ years in Property & Casualty insurance, with specific experience in the US market. Expertise: Strong knowledge of P&C products such as Homeowners, Auto, Commercial, Liability, and Workers' Compensation insurance. Regulatory Knowledge: Familiarity with US insurance regulations (e.g., NAIC guidelines, state-specific regulations). Technical Proficiency: Experience working with insurance platforms, policy administration systems, claims systems, and underwriting workflows. Analytical Skills : Ability to analyze complex business processes and design effective solutions. Communication : Excellent verbal and written communication skills to convey complex P&C concepts clearly. Collaboration : Proven ability to work collaboratively with cross-functional teams and clients. Certifications: Relevant certifications such as CPCU (Chartered Property Casualty Underwriter) or AINS (associate in general insurance) are a plus.$33k-43k yearly est. 5d ago
Learn More About Agent Jobs
How much does an Agent earn in New Providence, NJ?
The average agent in New Providence, NJ earns between $23,000 and $100,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average Agent Salary In New Providence, NJ
$48,000
What are the biggest employers of Agents in New Providence, NJ?
The biggest employers of Agents in New Providence, NJ are:
- Stunning Nj Homes at EXP Realty
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