Agent Jobs in New Jersey

- 1,140 Jobs

Customer Sales and Service Representative
Verizon 4.2
Agent Job In Morristown, NJ
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing… With your superior sales and customer service skills and excitement for technology, you'll deliver an exceptional customer experience to go along with America's fastest and most reliable network! Customers rely on us. When they have questions or issues, you'll be there. When you join Verizon… You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Your responsibilities will include, but are not limited to: Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of Verizon's products and services to effectively service and retain customers. Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience. Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Responding to requests from customers about Verizon products and services. Verifying service order accuracy and completeness and making corrections/changes, as needed. Negotiating the collection of overdue bills. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. Managing various systems and work tools while engaging on the phone with customers. What we're looking for… You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your empathy and communication skills make it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you'll help our customers stay connected to what matters the most. Even better if you have: Related Associate Degree or 2+ years' relevant experience. Customer Service call center experience. Previous collections experience. Experience with selling products and services. Customer service skills. Demonstrated ability to communicate with detail and precision. You must live within 75 mi les of the current reporting loc ation for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Test(s) RequiredSACS HTML Results Test Previews Where you'll be working In this remote role, you'll work from home with occasional in-person trainings and meetings.Scheduled Weekly Hours35Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
$37k-44k yearly est. 6d ago
Client Services Representative
TSR Consulting Services, Inc. 4.9
Agent Job In Florham Park, NJ
Position: Full-Time Permanent Role with a Global Leader in HR Solutions Permanent This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: Primary Client Liaison: Act as the main point of contact for employer-level payroll concerns. Address client inquiries regarding payroll processing, tax compliance, and system navigation. Maintain a strong rapport with clients through consistent communication via phone, email, and chat. . Client Education & Support: Offer proactive payroll solutions to improve client satisfaction and retention. Educate clients on system functionalities, payroll regulations, and operational efficiencies. Assist clients in leveraging technology for payroll automation and compliance reporting. Performance & Efficiency: Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores. Maintain accurate documentation of client interactions and issue resolutions in the CRM system. Qualifications: Experience & Skills: Previous client service experience, preferably in payroll, HR, or financial services. Strong problem-solving skills to diagnose and resolve payroll issues efficiently. Excellent communication skills (written and verbal) to interact with clients and internal teams effectively. Organizational skills to manage multiple client accounts and deadlines. Ability to work independently while collaborating within a team-oriented environment. Technical Proficiency: Familiarity with payroll software and HRIS systems is a plus. Basic knowledge of payroll regulations and compliance requirements. Proficiency in Microsoft Office (Excel, Word, Outlook) and customer support tools. Why Join? Opportunity to work with a globally recognized leader in HR solutions. Hybrid work model for a balanced work-life experience. Career growth potential within a structured, client-focused environment. Hands-on experience in payroll compliance, problem-solving, and client relationship management.
$35k-45k yearly est. 5d ago
Part-Time Customer Service Agent (32hrs.)
Wakefern Food Corp 4.5
Agent Job In Elizabeth, NJ
About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time
$28k-33k yearly est. 11d ago
Claims Trainee, PIP- Independent Agent Channel
Plymouth Rock Assurance 4.7
Agent Job In Woodbridge, NJ
In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
$35k-43k yearly est. 6d ago
Customer Service Representative
Nutrabio Labs, Inc.
Agent Job In Middlesex, NJ
Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.
$30k-39k yearly est. 14d ago
Customer Service Representative
The Custom Group of Companies 4.1
Agent Job In Parsippany-Troy Hills, NJ
Provide the highest level of customer service to internal and external customers with respect to all aspects of the order process including order placement, order management, customer knowledge, warranty processing, and plant follow-up. Maintain solid interdepartmental and customer relationships by addressing questions and concerns with speed and professionalism. Act as the "Voice of the Consumer " to equally improve the products for our customers as we do for our company. Essential Duties Providing customer service to our customers in a call center environment. Providing customer service to external customers with respect to all aspects of the order process including order placement, customer and plant follow up, and product inquiries. Providing proactive service to customers by educating them regarding products and alternative choices as well as assisting our Sales Department in placing proactive outgoing service calls to customers. Perform other duties as assigned. Manage inbound and outbound calls in a timely manner Keep accurate real-time records of all conversations in our database. Build relationships with external & internal customers via phone and e-mail to assist with all inquiries. Work as "sales support” for our Sales Team. Provide world-class service by delivering an effortless customer experience. Qualifications Required H.S. Diploma or General Education Degree (GED) Required Bachelor's Degree Preferred Past Customer Service experience, especially in a call center environment required Excellent verbal and written communication skills Ability to multitask in a fast paced environment Excellent problem-solving capabilities Strong computer skills: Microsoft Office Suite and Google Suite Highly organized with great attention to detail Outgoing and energetic attitude Must be a team player and perform well under pressure
$30k-37k yearly est. 7d ago
Insurance Sales Agent
AAA Club Alliance 4.3
Agent Job In Lawrence, NJ
Ability to sell through multiple insurance carriers Access to sell to our millions of AAA members for preferred lead generation Company paid incentive trips for top performers Sales focused with a dedicated Customer Service & Policy Retention teams Opportunity to build your book and make renewal income What we can offer you: A competitive base salary, plus unlimited monthly commission opportunity 3+ weeks of Paid Time Off - rollover and buyout options available 8 Paid Holidays 401(k) plan with employer match up to 7% (Traditional and Roth available) Medical, Dental, Vision and Prescription coverage FREE AAA membership (inclusive of product & service discounts) FREE Life Insurance The primary duties of the Insurance Sales Agents are: Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products Establish strong customer and community relationships to help develop additional leads and referrals Maintain partnerships with insurance company representatives and underwriters Minimum Qualifications: This is an in-office position. Candidates must reside within a commutable distance from Lawrenceville, NJ. 2+ years of experience in a sales environment meeting set metrics Experience in networking and prospecting to generate your own leads Ability to obtain a Property and Casualty License and Life License within 60 days of hire Ability to learn new computer programs & multi-task ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
$43k-74k yearly est. 8d ago
Sales Producer
Craig Bradford Associates
Agent Job In Moorestown, NJ
Salary: $80K to $100K+ DOE plus commission and bonus We are looking for sales hunters! Our client is proud of the tight-knit community they've built since the day they were founded. They're picky about the people who work for them, because as much as they are a business, they're also a family. Even through their rapid growth, they've managed to preserve their unique culture. They have a simple philosophy that if you take care of your employees, they will take care of customers and the bottom line takes care of itself. With a distinctive culture, the best-in-class products and outstanding service, the company has been recognized time and time again for their accomplishments within the industry as well as what they offer within their organization. Are you ready to join an already winning team and help the company continue to grow for years to come? The sales producer is responsible for developing new business opportunities and closing sales to achieve established annual sales goals. The BDE works closely and in partnership with Business Development Associates and/or marketing team to identify and cultivate leads, as well as effectively close business. Effective communication, listening, and strategic selling skills are critical to success. Responsibilities Identifies, prospects and closes new business via referrals, networking sources, and organic prospect meetings Works closely with BDA's and/or marketing team to strategically nurture and cultivate prospects Closes sales and meets or exceeds aggressive quarterly and annual revenue goals Builds rapport and business relationships quickly and effectively via face-to-face and phone, social media, blogs, and other thought leadership opportunities Educates prospects on business trends, compliance, products evolution, and company value proposition Manages sales pipeline and sales activities via company database (Microsoft CRM) Attends association events and meetings based on targeted verticals Establishes vendor relationships and develop referral sources Seeks opportunities for speaking engagements with select association verticals Requirements Must possess the ability to forecast opportunities and penetrate new business on a daily basis Strong cold calling experience and canvassing a territory Possess excellent written and verbal communication skills Ability to articulate the company's value proposition and capabilities Must be PC proficient and familiar with database applications, Microsoft Office, and contact management tools Have a great attitude, strong work ethic, be ethical, and punctual Ability to thrive in a fast-paced environment Possess highly effective consultative selling skills Ability to work in a team environment Organizational skills and ability to multi-task prioritize and achieve sales objectives Experience 3+ years in a hunting sales position Prior financial services, banking, payroll, insurance sales is A+ Bachelor's degree preferred
$80k-100k yearly 8d ago
Customer Service Representative (On-Site) - NJ
FOCO 4.0
Agent Job In Piscataway, NJ
This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
$30k-38k yearly est. 11d ago
Customer Service Representative
Bet365
Agent Job In Marlton, NJ
As a Customer Service Representative, you will be working closely with our customers, providing support and resolutions in a fast-paced environment. Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment. What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction-it's designed to spark your growth and prepare you for an exciting career. At bet365, we invest in your development; you'll be welcomed into a supportive network of mentors and peers committed to your success. Together, we'll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that's Never Ordinary. Starting at $23.07 per hour, with an increase to $23.94 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of May 19th. Preferred Skills, Qualifications, and Experience Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Maintain compliance with individual licensing requirements according to regulations. Main Responsibilities Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently. Resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
$23.1 hourly 3d ago
Inside Customer Service Representative
Grignard Company
Agent Job In Rahway, NJ
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
$30k-39k yearly est. 13d ago
Customer Service Representative- ERISA Fidelity Department
Colonial Surety Company
Agent Job In Woodcliff Lake, NJ
Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
$45k yearly 11d ago
Appointment Setter
Velocity Flex
Agent Job In New Jersey
We are seeking up to 10 new team members to join our client's team. You would be responsible for booking appointment(s) for their talented Sales Team. This is an "In Office" position with a work schedule of Monday to Friday, 9AM to 6PM for now. Work hours are scheduled to change into two shift (at a later time). Must be willing to work 8am to 5pm or 11am to 8pm. Responsibilities: Handle a high volume of outbound calls professionally and efficiently. Accurately gather and track client information using our CRM and database systems. Schedule appointments for clients with sales analysts. Cold and warm calling. Skills & Qualifications: Strong communication skills. Microsoft Office Suite (Outlook, Excel, Word) experience. Customer service experience or a passion for providing outstanding client support. Experience in sales, timeshare, or timeshare exit is a plus (1 year preferred).
$29k-44k yearly est. 7d ago
Customer Service Representative
East Coast Warehouse & Distribution 3.9
Agent Job In Elizabeth, NJ
The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.
$30k-38k yearly est. 8d ago
Personal Lines CSR
Stone Hendricks Group
Agent Job In Mountainside, NJ
We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance
$30k-39k yearly est. 8d ago
Customer Service Representative
Conduet
Agent Job In Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
$30k-39k yearly est. 3d ago
Customer Service Rep
Clark Davis Associates 4.4
Agent Job In Succasunna, NJ
CUSTOMER SERVICE REP(ASSOC DEGREE) SALARY 60-70K MANUFACTURING EXPERIENCE PREFERRED Growing Manufacturer needs someone to handle customer purchase order entries, following up on a large amount of emails on a daily basis, direct customer inquiries and complaints to the right contact, work with accounting to invoice customers, set up and maintain accurate records and files, and scan and file documents. Should have experience in Microsoft Office Suite/Outlook and the ability to multitask and follow through on tasks consistently. Position will require 4-6 years experience in customer service preferably with a manufacturing organization. Please email **********************
$30k-38k yearly est. 11d ago
Customer Service Representative
Leuchtturm Gruppe USA
Agent Job In Brookfield, NJ
Job Title: Customer Service Representative Lighthouse Publications Inc., the U.S. subsidiary of Leuchtturm Gruppe, offers premium products from brands like Lighthouse, Leuchtturm1917, and Semikolon. We're seeking a professional Customer Service Representative to help deliver outstanding service to our retail and wholesale customers. Job Summary In this role, you will handle customer inquiries, process orders, manage backorders, and ensure a seamless experience across all communication channels. Your focus will be on providing exceptional service and maintaining accurate product information. Key Responsibilities Assist customers via phone and email, offering product knowledge and resolving issues. Process and enter orders (from phone-calls, mail, etc). Manage and track backorders, providing timely updates to customers on open tickets. Collaborate with internal teams to ensure smooth order fulfillment. Qualifications 2+ years of customer service experience, ideally in retail or e-commerce. Proficient in Microsoft Office. Strong communication and problem-solving skills. Detail-oriented and able to multitask in a fast-paced environment. A passion for premium stationery and organizing products is a plus. What We Offer Onsite training. Competitive salary and benefits. A dynamic, collaborative in-office environment. Opportunities for career growth. Employee discounts on our premium products. Lighthouse Publications Inc. is an equal-opportunity employer. We celebrate diversity and foster an inclusive workplace.
$30k-39k yearly est. 13d ago
Customer Service Representative
Insight Global
Agent Job In Edison, NJ
As a Customer Service Representative, you will ensure that clients receive the promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers via telephone and email at every step of the experience. This may include diagnosing, assessing, and resolving problems or issues, as well as dealing with complaints calmly and professionally. Other responsibilities may include tracking the progress of delivery routes, processing changes or cancellations to delivery orders, and scanning haul-away pods and stamps. Compensation: $15/hr to $18hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$15 hourly 1d ago
Customer Service Representative
Abacus Solutions Group 3.4
Agent Job In Cranbury, NJ
We are looking for a Customer Service Representative. This position is responsible for all communication between various departments and its customers. Responsibilities: Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee. Compiles, sorts and verifies accuracy of data to be entered. Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence and Informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone. Enters order into automated system and computes total cost for customer. Records or files copy of orders received as requested. Confers with warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Compiles statistics and prepares various reports for management. Investigates overdue and damaged shipments or shortages in shipments for customers and/or common carriers. Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis. Provides back up support for all accounts other than primary. Requirements: 2+ years of experience within customer service. Experience with windows based order entry system. Excellent communication skills. Proficient in Microsoft Office Suite. Compensation: $20.00 per hour.
$20 hourly 1d ago

Learn More About Agent Jobs

Do you work as an Agent?

What are the top employers for Agent in NJ?

HNTB

Synechron

Caesars Entertainment

Compass SLS and ILS

Stago

Urban Compass

SMS International Shore Operations

Percepta

Top 10 Agent companies in NJ

HNTB
Synechron
Caesars Entertainment
Compass SLS and ILS
Stago
Urban Compass
SMS International Shore Operations
Percepta
TD Bank
Prosegur

Job type you want

Full Time

Part Time

Internship

Temporary

Browse Agent Jobs In New Jersey By City

Waldwick, NJ Marlton, NJ Colts Neck, NJ Woolwich, NJ Kinnelon, NJ Ventnor City, NJ Manville, NJ Lincoln Park, NJ Chatham, NJ Bound Brook, NJ Southampton, NJ Hillsdale, NJ Pine Hill, NJ Somers Point, NJ Millstone, NJ Waterford, NJ Echelon, NJ West Caldwell, NJ Franklin Lakes, NJ Totowa, NJ Little Ferry, NJ Pompton Lakes, NJ East Hanover, NJ Beachwood, NJ Westwood, NJ Robertsville, NJ Gloucester City, NJ Ocean City, NJ Ridgefield, NJ Wantage, NJ Greentree, NJ Haddonfield, NJ Bellmawr, NJ Upper Montclair, NJ Guttenberg, NJ River Edge, NJ Wallington, NJ Wanaque, NJ Florham Park, NJ Glen Rock, NJ Martinsville, NJ Edgewater, NJ Florence, NJ Red Bank, NJ Somerville, NJ Hasbrouck Heights, NJ Eatontown, NJ Ringwood, NJ Cedar Grove, NJ Weehawken, NJ Lumberton, NJ Woodland Park, NJ New Providence, NJ Hamilton Square, NJ Holiday City-Berkeley, NJ Ridgefield Park, NJ Oakland, NJ Short Hills, NJ Berkeley Heights, NJ Mercerville, NJ Franklin Park, NJ Verona, NJ Pennsville, NJ Clinton, NJ West Freehold, NJ Roselle Park, NJ Robbinsville, NJ Saddle Brook, NJ Hanover, NJ Middlesex, NJ Princeton Meadows, NJ Metuchen, NJ Collingswood, NJ Cherry Hill Mall, NJ Highland Park, NJ Bradley Gardens, NJ Moorestown-Lenola, NJ Hopatcong, NJ Fairview, NJ Little Falls, NJ Phillipsburg, NJ Branchburg, NJ Springdale, NJ Haddon, NJ Clark, NJ Tenafly, NJ Ramsey, NJ Fords, NJ Mantua, NJ Warren, NJ Pequannock, NJ Williamstown, NJ Cinnaminson, NJ Asbury Park, NJ Springfield, NJ North Arlington, NJ Madison, NJ Readington, NJ Ocean Acres, NJ South Orange Village, NJ Harrison, NJ Princeton, NJ South River, NJ Denville, NJ Wyckoff, NJ New Milford, NJ Holmdel, NJ Delran, NJ Avenel, NJ Hopewell, NJ Lindenwold, NJ Colonia, NJ Tinton Falls, NJ Dumont, NJ Aberdeen, NJ Dover, NJ Point Pleasant, NJ Rutherford, NJ Iselin, NJ Hawthorne, NJ Morristown, NJ Maple Shade, NJ Sparta, NJ Secaucus, NJ Glassboro, NJ Millburn, NJ Elmwood Park, NJ Hazlet, NJ Pleasantville, NJ Lyndhurst, NJ Moorestown, NJ Palisades Park, NJ Barnegat, NJ Jefferson, NJ Hillside, NJ Montville, NJ Roselle, NJ West Deptford, NJ Summit, NJ North Plainfield, NJ Somerset, NJ Raritan, NJ Montgomery, NJ Morris, NJ Cranford, NJ Lower, NJ Plainsboro, NJ Medford, NJ Roxbury, NJ Scotch Plains, NJ Maplewood, NJ Vernon, NJ Carteret, NJ Rockaway, NJ South Plainfield, NJ Lodi, NJ Cliffside Park, NJ Bridgeton, NJ Ridgewood, NJ Randolph, NJ West Milford, NJ Mahwah, NJ Wall, NJ Bernards, NJ Paramus, NJ West Windsor, NJ East Windsor, NJ Ocean, NJ Bergenfield, NJ Neptune, NJ Millville, NJ Mount Olive, NJ Nutley, NJ Englewood, NJ Voorhees, NJ Livingston, NJ Rahway, NJ City of Orange, NJ Westfield, NJ Deptford, NJ Long Branch, NJ Willingboro, NJ Garfield, NJ Fair Lawn, NJ Lawrence, NJ Ewing, NJ Pennsauken, NJ Belleville, NJ Freehold, NJ Galloway, NJ Fort Lee, NJ Montclair, NJ Hillsborough, NJ Atlantic City, NJ Manalapan, NJ Monroe, NJ Winslow, NJ Teaneck, NJ Marlboro, NJ North Brunswick, NJ Berkeley, NJ Mount Laurel, NJ Kearny, NJ Linden, NJ Egg Harbor, NJ South Brunswick, NJ Bridgewater, NJ Hackensack, NJ Sayreville, NJ Evesham, NJ West Orange, NJ Bloomfield, NJ East Brunswick, NJ Washington, NJ Plainfield, NJ Howell, NJ Perth Amboy, NJ Parsippany-Troy Hills, NJ West New York, NJ Irvington, NJ Hoboken, NJ Wayne, NJ Jackson, NJ Piscataway, NJ Union, NJ New Brunswick, NJ Vineland, NJ North Bergen, NJ Franklin, NJ Gloucester, NJ East Orange, NJ Old Bridge, NJ Bayonne, NJ Middletown, NJ Union City, NJ Passaic, NJ Cherry Hill, NJ Camden, NJ Brick, NJ Trenton, NJ Clifton, NJ Hamilton, NJ Toms River, NJ Lakewood, NJ Woodbridge, NJ Edison, NJ Elizabeth, NJ Paterson, NJ Jersey City, NJ Newark, NJ

Agent Jobs in New Jersey

Customer Sales and Service Representative

Client Services Representative

Part-Time Customer Service Agent (32hrs.)

Claims Trainee, PIP- Independent Agent Channel

Customer Service Representative

Customer Service Representative

Insurance Sales Agent

Sales Producer

Customer Service Representative (On-Site) - NJ

Customer Service Representative

Inside Customer Service Representative

Customer Service Representative- ERISA Fidelity Department

Appointment Setter

Customer Service Representative

Personal Lines CSR

Customer Service Representative

Customer Service Rep

Customer Service Representative

Customer Service Representative

Customer Service Representative

Learn More About Agent Jobs

Do you work as an Agent?

What are the top employers for Agent in NJ?

Top 10 Agent companies in NJ

HNTB

Synechron

Caesars Entertainment

Compass SLS and ILS

Stago

Urban Compass

SMS International Shore Operations

Percepta

TD Bank

Prosegur

Browse Agent Jobs In New Jersey By City

All Agent Jobs

Jobs In New Jersey