Resorts Contact Center Agent
Agent Job 30 miles from Medina
$14.25/hour
Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.
The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.
Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
Ensure guest information is entered accurately.
Enter and maintain credit card details in a secure and confidential process.
Make people happy by providing memorable service that builds long-lasting relationships.
Identify the needs of the guest, clarify information, and provide solutions to their problems.
Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.
Some of our amazing perks and benefits:
Fosters a healthy work-life balance
Complimentary tickets for friends and family
Office incentives
Discounts on park food and merchandise
Discounts on local businesses and attractions
Employee events and gatherings
Paid training and free uniforms provided
Responsibilities:
Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
Ability to provide exceptional customer service with a passion to help guests from all over the world.
Good critical thinking skills.
Excellent communication and active listening skills.
Must be able to multi-task and work in a loud, fast-paced environment.
Needs to be a self-starter and work efficiently with minimal supervision.
Must maintain professionalism and confidentiality.
Open availability to include working weekends, nights, and holidays.
Must have computer literacy and ability to type a minimum of 25 wpm.
Experience with general office environment.
Must be 18+ years of age.
Preferred experience in a resort, call center or an attraction setting.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Medicare Insurance Sales Agent (SQSR070825)
Agent Job 18 miles from Medina
About the Role
As a sales agent with SelectQuote Senior, You will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and sell the Medicare products that meet their needs. You will also assist with enrolling customers into their insurance plans pending business needs.
It’s an exciting time to join SelectQuote. We became publicly traded in 2020 with the first 100% virtual IPO (non-biotech) in American history.
Interested in Uncapped Commissions?:
We offer a W-2 base pay plus commissions, which result in a first-year target income of $70,000/year .
This role is best suited for commission-seeking candidates with uncapped commission potential.
Top agents who are focused on the commission potential can earn above six figures annually.
Other performance-based incentives could include prizes, spot bonuses, award trips, and more!
Job Perks:
Bonus opportunity during training - In addition to your base pay, agents are also eligible for various bonuses based on performance during training
New Employee Referral Bonus Available - Associates can earn a bonus for referring candidates who are successfully hired.
Comparison shopping - We represent many recognized carriers which allows agents the ability to provide unbiased recommendations to ensure we offer customers the products that meet their needs. We offer Medicare supplements, Medicare Advantage plans, and an assortment of ancillary products including dental and vision.
No requirement to purchase leads or prospect
High earning potential – 1st year average annual income is $70,000. Top agents have the potential to make over six figures or more.
Growth opportunities – We offer leadership development training and we promote from within for those employees seeking career advancement between all three divisions, regardless of tenure
Full benefits – Including health, life, dental, vision, 401(k) + company match, paid time off, etc.
Essential Duties and Responsibilities:
Commission-driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate
Competitive, self-motivated personality - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
Skills/Abilities:
Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. We need all hands on deck during this time
It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with other initiatives, and other potential responsibilities as needed
Technology skills - We use a proprietary CRM system that requires an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success
Education and Experience:
1 year of recent sales experience preferred
Previous job stability
High school diploma or the equivalent is required
Proven track record of highly successful performance in previous roles
Requirements:
If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
Prolonged periods of sitting at a desk and working on a computer
Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-EX
Medicaid Customer Service Representative
Agent Job 26 miles from Medina
Pay Rate: $15-16/hr. based on experience plus monthly bonus ($0- 300) after 90 days.
Hours: Monday - Friday 8:00am-4:30pm
Who is Hospital Referral Services?
No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Our representatives will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive.
We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.
HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
Our employees voted us Top Workplaces 3 years in a row!
The Medicaid Customer Service Representative will be responsible for:
Answer incoming patient calls and questions, communicate with patients by telephone, dialer and written correspondence.
Make outgoing phone calls to patients, county agencies, employers, etc. to expedite pending Medicaid applications.
Work with the Social worker department in assisting with pending numbers for discharge, answering any questions in regard to Medicaid and/or Medicaid application status
Assist patients in resolving billing issues if needed
Guide eligible patients through the Medicaid application and/or charity process, assisting with applications as needed.
Accurate and complete notations on all accounts worked.
Daily use of the hospital systems and software programs.
Abide by HIPAA rules and regulations to protect patient's privacy.
Meet production goals (approvals, calls etc.) established by management on a monthly basis.
PM 21
Requirements:
Work Requirements:
7-year background check
1-3 years of Customer Service experience
High School Diploma or equivalent (GED)
Proficient computer skills in Microsoft products: Outlook, Word and Excel.
Typing speed of 30 WPM with excellent accuracy.
Problem solving skills a plus
Excellent verbal and written communications skills.
Dialer experience a plus
Ability to multi-task and good time management skills.
Communicating effectively on the phone
Our Benefits:
100% Paid Training
401(k) matching
Paid Time off (PTO)
Up to 10 days your first year!
8 Paid Holidays
Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)
EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.
PM21
PI213a9cbdfdf1-29***********6
Customer Service Representative
Agent Job 47 miles from Medina
This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will work cooperatively with technical inside/outside salespeople and other members of the team to grow existing customers and create new customers while increasing customer satisfaction.
This position is on-site at our headquarters located in Mentor, OH
Requirements:
Answer inbound phone calls to aid current and prospective customers to purchase
Initiate outbound calls to current and prospective accounts to inform them of new products, promotions and purchasing opportunities.
Explain product features based on analyses of customers' needs and on technical knowledge of product capabilities, while providing solutions.
Open customer accounts by recording accurate information and obtaining needed documents for verification to finalize account set up.
Receive and process orders from current and prospective customers via phone or EDI.
Monitor the status of orders and contact customers to assure they are fully aware of any changes in the order fill rates, b/o's, ship dates and payables from original order specifications.
Answer customers' questions about products, prices, availability, or credit terms.
Accurately and effectively manage all aspects of order entry, invoicing and acknowledgements to customers.
Maintain customer records by updating account information where easily accessible by teammates.
Provide Professional Service Level regarding all verbal and written communications with current and potential customers.
Meet or exceed customer expectations regarding delivery, quality, and service.
Obtain working knowledge of RWB's products, services, manufacturing, and technical capability.
Become well versed in RWB's operating system to perform daily work functions and assigned tasks.
Maintain open dialog with all sales teammates, making certain any issues/problems are completely explained and resolutions found.
Work with customers using problem resolution to quickly address all RMA, billing, shipping, credit issues.
Respond to sales request from social media sites (Marketing support).
Other duties as assigned.
Education:
High School Diploma and 5-10 years of customer care, or Bachelor's degree with 0-5 years' experience
Experience:
Entry level technical sales experience
Computer Skills:
Proficient in Excel, Word, and email
Ability to become proficient in company operating systems. (ERP/MAS 500)
Communication Skills:
Exemplary interpersonal skill in dealing with customers
Detail-oriented and possess the ability to follow through on issues
Excellent communication skills (both verbal and written). Must be able to communicate with both management and non-management associates.
What you'll get:
Eligible for Medical, Dental, Vision Insurance as of Day One
Employer Paid Life and Disability Insurance
HSA with Employer Contributions
401(K) Retirement Plan with Company Match
Employee Wellness and Assistance Programs
Paid Maternity/Paternity Leave
Paid Time Off
10 Paid Company Holidays
EEO Statement:
Race Winning Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
PM21
PI41ada87cf5e3-29***********1
Personal Lines Customer Service Rep
Agent Job 8 miles from Medina
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.
Customer Service Representative
Agent Job 22 miles from Medina
All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family.
Role Description
This is a full-time on-site role located in Westlake, OH for a Customer Service Representative at All Weather Heating & Cooling, Inc. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on a daily basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Strong communication and problem-solving skills
Ability to work effectively in a team environment
Attention to detail and organizational skills
Previous experience in customer service or related field is a plus
High school diploma or equivalent
Customer Service Representative
Agent Job 47 miles from Medina
Buyers Products Company, a leading manufacturer in the work truck industry, is searching for a Customer Service Representative to complement the skills and talents of our Customer Service Team.
The Customer Service Representative is responsible for providing world class customer service support to our customers.
Primary Job Duties:
Identify and assess customers' needs to achieve satisfaction.
Manage large number of incoming calls and customer service inquires and complete timely follow up work as needed.
Address customer complaints to provide appropriate solutions and escalate to the customer service supervisor when needed.
Go the extra mile to exceed customer expectations.
Respond to email correspondence from internal and external customers in a professional and timely manner.
Must be able to
Answer 12-15+ calls per hour or
Respond to 10 to 12+ customer care emails per hour or
Enter 10-12+ orders per hour or
Scan 24-28+ orders per hour
Consideration will be given if responsible for additional activities such as Mud Flap's or LOQ's.
Assist as needed with other customer service workflows.
Skills/ Experience:
1 year of customer call center experience required.
Strong verbal communication and active listening skills.
Excellent written communication skills.
Ability to multi-task, set priorities and manage time effectively.
Customer service focus and ability to adapt/respond to different types of personalities
Accurate data entry skills.
Strong attention to detail.
Must be a team player.
Strong problem-solving skills.
Proficient in Microsoft Office suite.
Education Background:
High School Diploma required
Physical Requirements and Work Environment:
Mobility and dexterity to move around office settings including accessing file cabinets or storage and navigating to different workstations.
Must be able to remain stationary for extended periods of time and engage in some repetitive motion.
Standing, walking and sitting for extended periods of time.
About Buyers Products Company
Established in 1946, Buyers Products Company has grown to become a leading manufacturer in the work truck industry. Buyers Products specializes in durable truck boxes, heavy duty towing equipment, hydraulics, controls, and all-season trailer accessories. The Buyers line of snow and ice equipment includes SnowDogg snowplows, SaltDogg spreaders, and ScoopDogg snow pushers. For more information, or to apply to this position, please visit ***********************
Customer Development Representative
Agent Job 19 miles from Medina
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
A Career with UniFirst Offers:
Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed.
Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Responsibilities of the Customer Development Representative:
Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
Work with the Customer Service team to develop strategies to further develop our market share
Conduct presentation meetings with potential clients as needed
Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale
UniFirst offers the Benefits you need to excel as a Customer Development Representative:
Competitive base salary
Incentives based on monthly sales
Uncapped monthly commissions
Protected territory
Industry-leading sales training
Vehicle Mileage and cell phone reimbursement
Cutting edge sales tools, including a data management device with CRM software
Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more
Qualifications
Qualifications
High school diploma Required; Bachelor's or associate's degree preferred
Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
Outside business-to-business sales or route sales experience preferred
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Customer Sales & Service Rep I- Bilingual Preferred (Spanish/English)
Agent Job 12 miles from Medina
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Licensed Real Estate Listing Agent
Agent Job 23 miles from Medina
Are you looking for a new opportunity in the world of real estate? If so, we are actively seeking Licensed Real Estate Listing Agents in our area. Listing Agents not only list and manage housing sales, they also network and coordinate with buyers and sellers. Due to the personal nature of the listing process, you'll need to have excellent interpersonal and administrative skills. You'll be responsible for consulting with clients regarding the sales process and obtaining great value for their property.
The ideal Real Estate Listing Agent will be a coachable self-starter with a great sense of creativity. The real estate market is always evolving and we need someone who can develop unique ways of standing out to potential clients. Experience in sales, customer service, and marketing are valuable to a career in real estate. If you already possess your real estate license, we want to speak with you!
One of the exciting elements of real estate is that compensation is tied to performance. Real Estate Listing Agents can often make over $100,000 a year. You will find that the more work and effort you put into your role, the more you will earn.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
As a Licensed Real Estate Listing Agent, you will...
* Participate in open houses and networking activities to enhance your sales
* Cultivate rapport with potential buyers and assist with their home buying needs
* Create and distribute marketing materials that advertise your real estate sales services
* Market your real estate agent services to the local community
* Be a team player who thrives working with a tight knit company where their activities directly affect the bottom line
* Communicate in a timely manner with all clients who are active in the real estate sales process and follow up and reach out to those who are not
* Possess an ability to analyze clients' needs and wants and match them to homes
* Network and pursue referrals and nurture a roster of clients
As a broker, we will...
* Offer competitive commission rates
* Create a supportive and encouraging work environment to help you thrive in your role
* Give you flexibility to set your own schedule so you can have a work-life balance that meets your needs
* Provide training and resources to help you maximize your career success
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Lic
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job 34 miles from Medina
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Repossession Agent
Agent Job 26 miles from Medina
Benefits:
401(k) matching
Bonus based on performance
Company car
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
This job opening is for a Recovery Agent who will conduct the repossession of cars, trucks, boats, motorcycles, ATV's, RV's, etc. Typically individuals with enthusiasm and great communication skills tend to be very successful in this position. The ideal candidate must have a very outgoing personality, have excellent communication skills, strong people skills, and be able to intelligently explain Ohio self-help repossession laws to debtors in a calm, non-threatening manner. Candidates must have the ability to work independently on each shift for five days a week. The candidate also must have good computer skills, working knowledge of the geography in the Cleveland, Ohio market, and the surrounding areas. This position requires safe driving habits, and the ability to drive unaccompanied for long periods of time.
Benefits:
- Commission opportunities : $70 to $120 per vehicle! Plus monthly bonus opportunities over $1,000
Our full-time agents are currently averaging over
$1,500 per week
in commission! We have work! We are looking for self-driven,
MONEY
motivated candidates!
We provide the truck, equipment, and fuel card.
Paid personal time off.
Health Insurance
401k Matching
Ample opportunity for advancement.
No 1099.
You are a part of an awesome team, not a sub-contractor!
Requirements:
- Valid Ohio Driver's License with no more than two points on your Motor Vehicle Report (MVR)
- 23 years of age or older
- Applicants must pass an F.B.I. background check.
- Pass per-employment drug screening
- High School Diploma or GED
- Bonus: Commercial vehicle tow truck driver experience, Field Repossession Agent Experience, (RDN) Recovery Database Network Knowledge, ClearPlan, Skip tracing experience, current DOT Medical Card
IF YOU HAVE A MINIMUM OF 1 YEAR OF VERIFIED REPOSSESSION EXPERIENCE, WE OFFER A $1500.00 SIGNING BONUS! *
Serious Inquiries only. Compensation: $55,000.00 - $85,000.00 per year
Join Our Expert Team at National Asset Recovery Specialists, Inc. & Sun West Recovery, Inc!
Are you looking to make a difference in a dynamic industry? We are a fully bonded and insured recovery service, specializing in assisting financial institutions and lending companies in reclaiming their collateral. With over twenty years of expertise, we've established ourselves as leaders in asset recovery across Florida, Ohio and the United States.
We've successfully partnered with banks, credit unions, and specialty finance companies to recover a diverse range of assets, including yachts, watercraft, exotic vehicles, aircraft, passenger vehicles, trucks, construction equipment, and recreational vehicles. Our proven track record makes us the premier choice for collateral recovery, both locally and nationwide.
We're on the lookout for dedicated and hardworking individuals to join our exceptional team. If you're ready to contribute to a respected and reliable organization, we want to hear from you!
Why Choose us?
Over 20 years of industry leadership
Expertise in a wide range of asset recoveries
A supportive and professional team environment
Opportunities for growth and advancement
Apply Today and Be Part of the Best in Asset Recovery!
Entry Level Customer Service Agent
Agent Job 26 miles from Medina
Seronda Networks is Hiring: Entry Level Customer Service Agent
About Us: At Seronda Networks, we are more than just a technology solutions company. We are a community where innovation thrives, professional growth is encouraged, and teamwork is essential. Join our passionate team and be part of an environment that values your contribution as we continue to turn ideas into realities and shape the future of the industry.
Location: Cleveland, OH (On-site - Must work from the office)
Working Hours: Monday to Friday
Salary Range: $45,000 - $55,000 per year
Description
We are excited to announce an opportunity for an Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, helping to deliver an exceptional customer experience and ensuring satisfaction with our products and services. As a Customer Service Agent, you will be trained to address inquiries, resolve issues, and provide support through various channels, including phone, email, and live chat.
Responsibilities:
Provide exceptional customer service by addressing inquiries and concerns in a timely manner.
Assist customers with product-related questions and troubleshooting problems effectively.
Process orders, refunds, and exchanges according to company policies and procedures.
Maintain accurate records of customer interactions and transactions using our CRM system.
Collaborate with team members and other departments to resolve customer issues or escalations.
Educate customers about company products, services, and promotions to enhance their experience.
Qualifications:
High school diploma or equivalent; further education in customer service or related field is a plus.
Strong verbal and written communication skills to interact effectively with customers.
Basic computer skills and proficiency in Microsoft Office Suite.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Excellent problem-solving skills with a customer-oriented mindset.
Strong attention to detail and a commitment to delivering quality service.
Benefits:
High school diploma or equivalent; additional education in customer service or related field is a plus.
Proven experience in a customer service role or similar position.
Excellent verbal and written communication skills.
Strong problem-solving skills and the ability to think critically under pressure.
Proficiency in using customer service software and tools, including CRM systems.
Ability to work flexible hours, including evenings and weekends if required.
If you're passionate about helping clients succeed and are ready to launch your career in account management, apply today to join Seronda Networks as an Entry Level Customer Service Agent
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Customer Solutions Representative - Ciro's Sewer Cleaning
Agent Job 42 miles from Medina
Administrative Assistant/Customer Solutions Schedule: Full-time | Monday - Friday | 7:45 AM - 4:15 PM Pay: $21.00 - $24.00 per hour (based on experience) Join Our Team! Are you an organized, detail-oriented professional with a passion for customer service and administrative work? At Ciro's Sewer Cleaning, we take pride in delivering top-notch sewer cleaning and waste hauling solutions to our customers. We're looking for a motivated Administrative Assistant to keep our office running smoothly, support both field and office teams, and ensure excellent customer interactions. If you thrive in a fast-paced environment, enjoy problem-solving, and love helping customers, this role is for you!
What You'll Do:
Handle customer interactions via phone and email with professionalism and care
Address customer inquiries, complaints, and service requests with a problem-solving mindset
Schedule and coordinate daily activities for drivers to optimize efficiency
Price and prepare invoices based on technician notes and paperwork
Process payments and follow up on past-due invoices
Perform general office duties, including reporting and documentation
What We're Looking For:
Customer service or dispatching experience (preferred in HVAC, plumbing, or similar industries)
Prior administrative experience
Strong communication and active listening skills
Proficiency in Microsoft Office (Outlook, Excel, Word)
Excellent organizational, multitasking, and problem-solving abilities
Ability to work independently and collaboratively
Why Join Us?
Comprehensive Benefits Package:
* 401(k) with company match
* Medical, dental, and vision insurance
* Paid time off and holidays
* Employee referral program
At Ciro's Sewer Cleaning, we value teamwork, innovation, and exceptional service. If you're ready to bring your skills to a company that appreciates hard work and dedication, apply today!
Apply Now! We look forward to meeting you.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Professional development assistance
* Referral program
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Experience:
* Dispatching of service call: 1 year (Preferred)
* Customer service: 1 year (Preferred)
* Customer resolution: 1 year (Preferred)
Ability to Commute:
* Eastlake, OH (Required)
Work Location: In person
Customer Solutions Representative - Ciro's Sewer Cleaning
Agent Job 42 miles from Medina
Administrative Assistant/Customer Solutions
Schedule: Full-time | Monday - Friday | 7:45 AM - 4:15 PM Pay: $21.00 - $24.00 per hour (based on experience)
Join Our Team!
Are you an organized, detail-oriented professional with a passion for customer service and administrative work? At Ciro's Sewer Cleaning, we take pride in delivering top-notch sewer cleaning and waste hauling solutions to our customers. We're looking for a motivated Administrative Assistant to keep our office running smoothly, support both field and office teams, and ensure excellent customer interactions. If you thrive in a fast-paced environment, enjoy problem-solving, and love helping customers, this role is for you!
What You'll Do:
â Handle customer interactions via phone and email with professionalism and care
â Address customer inquiries, complaints, and service requests with a problem-solving mindset
â Schedule and coordinate daily activities for drivers to optimize efficiency
â Price and prepare invoices based on technician notes and paperwork
â Process payments and follow up on past-due invoices
â Perform general office duties, including reporting and documentation
What We're Looking For:
â Customer service or dispatching experience (preferred in HVAC, plumbing, or similar industries)
â Prior administrative experience
â Strong communication and active listening skills
â Proficiency in Microsoft Office (Outlook, Excel, Word)
â Excellent organizational, multitasking, and problem-solving abilities
â Ability to work independently and collaboratively
Why Join Us?
Comprehensive Benefits Package:
401(k) with company match
Medical, dental, and vision insurance
Paid time off and holidays
Employee referral program
At Ciro's Sewer Cleaning, we value teamwork, innovation, and exceptional service. If you're ready to bring your skills to a company that appreciates hard work and dedication, apply today!
Apply Now! We look forward to meeting you.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Shift:
8 hour shift
Day shift
Experience:
Dispatching of service call: 1 year (Preferred)
Customer service: 1 year (Preferred)
Customer resolution: 1 year (Preferred)
Ability to Commute:
Eastlake, OH (Required)
Work Location: In person
BDC Agent
Agent Job 50 miles from Medina
Job Summary: The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.
BDC Customer Care Specialist Compensation and Benefits:
Competitive Pay
Health Insurance
Vacaton
401(K)
BDC Customer Care Specialist Responsibilities:
Promote and seek out opportunities to deliver a top-notch customer experience
Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
Complete phone calls as assigned by the BDC Manager
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Conduct sales department service tours
Stay informed about new products, features, accessories, etc., and their benefits to customers
Attend product and sales training as requested by BDC
Attend sales meetings
BDC Customer Care Specialist Requirements:
High school diploma or general education degree (GED)
Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
Clean driving record & valid driver’s license
Ferris Chevrolet, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Customer Svc Supply Rep
Agent Job 22 miles from Medina
Customer Supply Rep needs 2-5 years of experience in Customer Service / Supply Chain / Sales
Customer Supply Rep requires:
• Customer facing operations (i.e. Customer Service, Sales)
• Order to cash process knowledge
• Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
• Supply Chain understanding
Customer Supply Rep duties:
• Utilize customer service supporting systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to systems improvement (internal & external use).
Customer Experience Representative
Agent Job 26 miles from Medina
The Customer Experience Representative (CER) is the initial point of contact for our customers at Universal Windows Direct. As such, the CER is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. The Customer Experience Representative will assist customers while ensuring compliance with the policies and procedures of the organization.
ESSENTIAL FUNCTIONS
Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.).
Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service.
Manages the entire customer inquiry, complaint or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion.
Collects, enters and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges.
Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability.
Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved.
Collects balances due, and posts payments to customers accounts.
Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies.
Knowledgeable about company products, warranties and terms of sale.
Participates in customer retention activities, escalating concerns to management when appropriate.
Performs other related duties as assigned.
POSITION QUALIFICATIONS
EDUCATION
High School Diploma or equivalent.
EXPERIENCE
Previous experience in a customer service role, experience working in a call center environment or reception experience seen favorably.
Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams.
Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful.
ADDITIONAL REQUIREMENTS
Positive attitude, self-motivated, follow through, and desire to assist customers.
Ability to work independently and as a team.
Consistent and reliable work attendance.
Real Estate Showing Agent
Agent Job 12 miles from Medina
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Strongsville and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Strongsville area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Ohio.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Appointment Setter / Call Center Agent
Agent Job 16 miles from Medina
Full-Time & Part-Time Positions Available
Shifts: We offer a variety of shifts including Morning, Afternoon, and Weekend options, all tailored just for you!
Pay: Earn up to $25 per hour, including bonuses! Our best appointment setters enjoy earning between $55,000 and $60,000 each year.
Join our team! We're are looking for 3 enthusiastic Call Center Agents / Appointment Setters to work with us at our Berea, OH Call Center.
Are you energetic, eager to learn, and great at building connections over the phone? If so, we want you on our team. Whether you have experience or are looking to start a new career, this is your chance to thrive in an exciting outbound call center role.
At Joyce Windows, Sunrooms, and Baths, you will only work with qualified leads-no cold calling. We invest more than $250k each month to generate inquiries from homeowners who are interested in our products. Your job is to engage with them, answer their questions, and schedule free consultations with our expert sales team.
What You'll Do
Make outbound calls to warm and hot leads provided by our seasoned Marketing Team.
Schedule consultations for homeowners with our expert Sales Team.
Answer questions and provide helpful information about our products and services.
Confirm and follow up on scheduled appointments.
Keep detailed records of calls and appointments in our CRM.
Be part of a supportive, goal-driven team.
What We're Looking For
Energetic, motivated individuals-experience is great but not required.
Strong verbal communication skills and a professional phone presence.
Ability to handle questions confidently and provide clear, helpful responses.
Strong multitasking and organizational skills.
Basic computer skills and familiarity with CRM systems, or willingness to learn.
High school diploma or GED preferred.
What We Offer
Competitive hourly pay of $15-$17 per hour plus bonuses, with annual earning potential of $55,000+.
Health, dental, and vision benefits available.
Paid vacation and holidays.
401(K) with employer contributions.
A fun, supportive work environment with opportunities for growth.
About Us
For 70 years, Joyce Windows, Sunrooms, and Baths has been helping homeowners enhance their spaces with high-quality, innovative home improvement products. We take pride in our work and believe in rewarding hard work and dedication.
If you are ready to be part of a winning team where your efforts make a difference, apply today.