Support Agent-AWS Platform Operations
Agent Job 13 miles from Manassas
JustinBradley's client, a leading source of mortgage financing, is seeking a Support Agent - AWS Platform Operations to join their team. The ideal candidate will manage support tickets and incident scenarios in a 24/7/365 environment, using established knowledge articles and best practices to maintain the performance and availability of critical applications. This role also involves responding to scheduled tasks, alerts, and change requests with a strong focus on operational efficiency, production support, and coordination with broader tech teams.
Responsibilities:
Manage and resolve MyServices tickets and Sentinus incident situations, ensuring adherence to SLAs and operational best practices.
Monitor and respond to automated alerts, ensuring production platform stability.
Perform daily platform maintenance tasks and scheduled activities using guided runbooks and instructions.
Troubleshoot stoppages, application bugs, and platform errors; work with infrastructure and technology teams to develop fixes and permanent solutions.
Maintain documentation of application performance and update knowledge base articles as needed.
Coordinate and track the implementation of enhancements and fixes to reduce future incidents.
Execute business processing tasks using job schedulers and runbook instructions.
Participate in change implementations, maintenance tasks, and post-incident reviews.
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field.
Minimum 2 years of experience in a production support or platform operations environment.
Basic working knowledge of AWS, particularly EC2 instances and monitoring services.
Ability to read and comprehend code and logic flows in common programming languages.
Strong communication and organizational skills to work across cross-functional teams.
Proven ability to multitask in a high-volume, fast-paced environment.
Experience working with ticketing systems like ServiceNow, Remedy, or Sentinus.
Solid understanding of SLA-driven support environments and knowledge base tools.
Strong analytical skills with the ability to diagnose, research, and resolve complex issues.
Familiarity with UNIX/Linux environments and messaging tools such as Tibco EMS or MQ is a plus.
Dependable with flexible availability to work off-hours and in an on-call rotation as needed.
Exposure to AWS cloud environments (especially EC2, monitoring tools).
Experience with IT support ticket workflows and structured knowledge base usage.
Strong attention to detail and ability to follow procedures precisely.
Excellent verbal and written communication with an ability to translate technical information clearly.
JustinBradley is an EO employer - Veterans/Disabled and other protected employees.
Experienced Insurance Agent
Agent Job 27 miles from Manassas
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Customer Service Representative
Agent Job 12 miles from Manassas
o Gathers and analyzes customer calls and various computer data to determine location and cause of power outages
o Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations
o Schedules and manages other non-emergency customer related work in a timely and cost-effective manner to ensure superior customer service
o Accurately reports outages to customer's accounts
o Accurately manages Estimated Restoration Times to customers
o Provides accurate and timely information to customers, and first line resolution to customer complaints
o Provides timely and accurate data for continual Service Reliability improvements
Requirements
1. Verbal & Written communication skills
2. Good computer skills & proficiency working in various software applications
3. Problem resolution & analytical thinking
Customer Service Representative
Agent Job 13 miles from Manassas
This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization.
Responsibilities and Duties
1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service.
2. Process customer complaints in the SIMCO online system.
3. Create, process, quote, and approve estimates for in house troubleshooting and outside service.
4. Answer phones and effectively distribute messages to proper personnel.
5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner.
6. Communicate with customers regarding the status of their equipment in a clear and concise fashion.
7. Schedule pick-up request from customers.
8. Create and add customer contact information.
9. Process Work Authorization Forms and credit card payments.
10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services.
11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.
Qualifications
1. Basic knowledge of computers and data entry.
2. Able to successfully multi-task and manage time efficiently.
3. Excellent verbal and written communication skills.
4. Ability to train others in CSR functions.
5. Ability to work with minimum supervision.
6. Friendly, courteous, and professional.
7. AA Degree or equivalent.
8. At least 3-year Customer Service experience
Physical Demands
Requires sitting for extended periods of time.
Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work.
Working Environment
Work primarily in office, lab environment, and/or in shipping and receiving area.
Travel may be required to other domestic and possibly international locations
What we offer:
1. Full-time, non-exempt position
2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
3. Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Us:
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
Full-Time Real Estate Agent
Agent Job 18 miles from Manassas
NOW HIRING!
Full Time Real Estate Agents
Your DMV Team of EXP Realty is now hiring experienced and new
FULL TIME Real Estate agents! We are a team of 15 agents and staff who did over $65 million in volume in 2024. Our goal for 2025 is to surpass over $100 million in volume. We are in need of agents who want to 10x take their production level!
-MUST HAVE an active real estate license
-Great communicator who loves working with people
-Highly optimistic, hardworking, detail-oriented, and comfortable with technology
-Strong negotiation skills
-Excellent communication and interpersonal skills
-Ability to work in a fast-paced environment
-Experience in the DMV real estate market is a plus
JOIN OUR TEAM NOW
*Competitive commission splits
*
BUYER AND SELLER LEADS
*
REVENU SHARING opportunities
*Weekly high-level training
*Individual branded CRM website with integrated IDX
*Team assistant
*Transaction coordinator
*Ability to work alongside successful agents who are willing to show you the way
*An energetic, IN-PERSON office that you can be proud to be a part of and look forward to working out of
*Tools, training and systems for realtors at all levels of operation to be successful
*Coaching to help you grow personally and professionally
Main headquarters is in Tysons Corner, VA!
This position is commission only
Our agents are actively outpacing the market and on average make $115,000.
Send resumes to ***************************
Real Estate Agent
Agent Job 27 miles from Manassas
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Client Services Representative
Agent Job 18 miles from Manassas
Steigerwald, Gordon & Koch is an SEC registered, independent boutique wealth advisor located in Leesburg, VA. We offer our clients financial planning services and tailored portfolios to meet their financial goals.
We are seeking a Client Services Professional to support our team and provide excellent customer service to our clients. The ideal candidate will be personable, professional, and comfortable with technology.
Responsibilities include but are not limited to:
· Aiding clients with paperwork, scheduling meetings, processing deposits and withdrawals, etc.
· Facilitating a smooth onboarding experience for clients
· Communicating trade related client requests to portfolio managers and financial planners
· Creating reports in Tamarac and AdvisorEngine
· Assisting in special projects relating to data entry and client outreach.
Skills and qualifications preferred include:
· Detail oriented with great organizational, communication and administrative skills
· Microsoft suite of applications including Word and Excel
· Flexible to meet demands as they arise
· Experience working with Schwab Advisor Services, AdvisorEngine, Tamarac and Constant Contact
Degree or experience in finance not required, we are happy to invest in the right candidate.
Office hours are 9am-5pm, Monday through Friday. Some flexibility on start time, but this is a 100% in office (on site) role. We offer a competitive benefits package, including health and dental insurance, HSA and 401(k).
Insurance Agent
Agent Job 35 miles from Manassas
Entrepreneurs welcome. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
Be a leader who cares. As a State Farm agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
The State Farm agent opportunity is one of the best small business opportunities in America. If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm agent.
If you are someone who:
o Wants to run your own business
o Is motivated by helping people daily and making a difference in the community
o Is driven by achievement and the potential for financial success
o Can drive results by leading a team
Then being a State Farm agent may be a great fit for you! No prior experience as an insurance agent is required. Run a business in a stable industry, with the support of a Billion dollar brand. Find out WHY we have such a success rate with our Agents
We offer a paid training program along with company support, mentorship and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services and banking needs.
State Farm is an equal opportunity employer.
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Banking products offered by U.S. Bank National Association Member FDIC. Mortgage loans offered by Quicken Loans, LLC; NMLS #3030; *************************** Equal Housing Lender. Licensed in 50 states.
Customer Service Sales Representative
Agent Job 13 miles from Manassas
Why You Want To Work Here:
Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service/Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.
Responsibilities of the Customer Service/Sales Coordinator:
Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
Conduct warm calls to potential clients, presenting our products and services effectively.
Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
Collaborate with the marketing team to create targeted campaigns that drive lead generation.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Prepare and deliver presentations to clients showcasing product features and benefits.
Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Qualifications of the Customer Service/Sales Coordinator:
Proven experience in account management or technology sales is preferred.
Strong background in technical sales with the ability to communicate complex information clearly.
Demonstrated leadership skills with a focus on achieving sales targets.
Excellent negotiation skills with a track record of closing deals successfully.
Ability to analyze data and market trends to make informed decisions that drive sales growth.
Proficient in using CRM software and other sales tools to manage accounts effectively.
Personal Lines CSR/ Producer
Agent Job 12 miles from Manassas
We are seeking a dynamic and experienced Personal Lines Customer Service Representative (CSR)/Producer to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing client accounts, and generating new business in personal lines insurance. This role requires strong communication skills, attention to detail, and a proactive approach to client management and sales.
Key Responsibilities
Client Management: Maintain and enhance existing client relationships by providing personalized service and addressing their insurance needs promptly and effectively.
New Business Development: Identify and pursue new business opportunities through referrals, networking, and marketing efforts to achieve sales targets.
Policy Administration: Assist clients with policy inquiries, changes, and renewals. Ensure all client information is accurately recorded and updated in the system.
Claims Assistance: Support clients in the claims process by providing guidance, documentation, and follow-up to ensure timely and satisfactory resolution.
Quoting and Proposals: Prepare and present insurance quotes and proposals to clients. Explain coverage options and policy features to help clients make informed decisions.
Cross-Selling: Promote additional insurance products and services to existing clients to meet their comprehensive insurance needs.
Compliance and Documentation: Ensure all transactions and client interactions comply with company policies and regulatory requirements. Maintain accurate and organized client files and records.
Customer Service Excellence: Provide a high level of customer service by responding to client inquiries via phone, email, and in-person meetings promptly and professionally.
Team Collaboration: Work closely with underwriters, claims adjusters, and other team members to ensure seamless client service and support.
Qualifications
Education: High school diploma or equivalent; associates+ degree in business, finance, or a related field is preferred.
Licensing: Valid state insurance license in personal lines required.
Experience: Minimum of 2-3 years of experience in personal lines insurance, with a proven track record in customer service and sales.
Skills:
Strong interpersonal and communication skills.
Ability to manage multiple tasks and priorities effectively.
Proficiency in insurance management software and Microsoft Office Suite.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Benefits
Competitive base salary and commission structure.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, sick time, and holidays.
Professional development opportunities.
Customer Service Representative
Agent Job 26 miles from Manassas
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services.
Order Processing: Assist in processing consumer orders through multiple communication channels (email, phone, web) and provide order confirmations.
Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity.
Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information.
Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services.
Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays.
Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues.
Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image.
Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement.
Requirements:
High School diploma or equivalent
1-3 years of customer service experience, preferably in a consumer-facing role or call center environment.
Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite
Experience with CRM software (Salesforce) is a plus
Part-Time Customer Service
Agent Job 32 miles from Manassas
Job Title: Part-Time Customer Service Associate
Job Description: As a Part-Time Customer Service Associate, you will be the first point of contact for our customers. Your primary responsibility will be to provide exceptional service and support to our customers through various communication channels, including phone, email, and chat. You will assist customers with inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products and services.
Resolve customer issues and complaints with patience and efficiency.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to improve customer service processes.
Stay up-to-date with product knowledge and company policies.
Qualifications:
High school diploma or equivalent.
Previous customer service experience is preferred but not required.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficient in using computers and various software applications.
Flexible availability, including evenings and weekends.
Benefits:
Competitive hourly wage.
Flexible work schedule.
Opportunity for growth and advancement within the company.
Supportive and friendly work environment.
Training and development programs.
How to Apply: If you are passionate about providing excellent customer service and want to be part of a supportive team, please submit your resume and a brief cover letter explaining why you are a great fit for this role.
Client Service Representative - Annual Reports
Agent Job 27 miles from Manassas
Client Service Representative Washington, DC (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Annual Reports Preparation & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business .
Some of the things you'll be doing:
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients' time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
At least 5 years of experience working in a business to business customer service or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
#LI-LE1 #CSCServiceCareers #CSCCustomerService
#INDC
Service Desk Agent
Agent Job 20 miles from Manassas
On-site
**Secret Clearance**
We are looking for an individual to join our team as a Service Desk Agent supporting the MSKD MEDCOP program. This is a great opportunity for someone who excels in fast-paced environments, enjoys hands-on IT support, and is looking to grow their skills while utilizing their clearance.
Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls Church, VA. The two shifts that are available are 7am-3pm and 3pm-11pm.
Manages manual data ingests occurring on average once every 30 minute
Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.
Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate.
Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Follows defined process to document problems within tracking software and database.
Through provided training, attains knowledge of customer and customer specific business environment. Attains an understanding of customer Service Level requirement.
Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.
Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.
Other supporting duties, as directed.
Willingness to work overtime and varying hours as required.
Minimum Qualifications
AS or BS degree in computer\information systems or related field.
2-5 years of applicable work experience
Must have an active Secret security clearance
Must have an active or be able to obtain Security+ Certification
Must be a U.S. citizen
Must work on client-site in Fall Church, VA
Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD)
Knowledge of Amazon Web Services (AWS)
Other Job Specific Skills
Excellent customer service skills
Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times
Excellent communication and interpersonal skills
Good problem solving and analytical skills
Proven analytical and problem-solving abilities
Ability to work well within a team
Reservationist
Agent Job 37 miles from Manassas
Transdev in New Carrollton, MD is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement.
CBA Position:
Position Subject to Collective Bargaining Agreement:
+ $17.50 - $31.47 (Union Collective Bargaining Agreement Pay Scale)
+ Starting pays $17.50 with progression to $31.47 over 7 years.
Benefits include:
+ Vacation: 5 days per year with progression to 20 days per year
+ Paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Must be able to work shifts or flexible work schedules as needed.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 5 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 4662
Pay Group: QQP
Cost Center: 454
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Lead Agent Security
Agent Job 15 miles from Manassas
Summary/Objective Assist the Supervisor on the overall performance of the security agents, . Making sure the operation have the necessary personnel to provide the security services, at ramp, door and catering facility. Monitor services requested from the airlines.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures.
Review daily schedules and assign breaks when is needed.
Have all the necessary information for the flights, arrival and departure times and services requested.
Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates.
Follow up on client's request (airlines and passengers).
Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents.
Conducting of on-the-job training.
Make sure all the wheelchairs are account for and placed at the assigned location
Reservations Agent
Agent Job 27 miles from Manassas
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Core Essential Functions
• Greet guests in a warm, personable, sincere, and friendly manner.
• Provide guest with information they inquire about (i.e. hotel's information, nearest spa, etc.).
• Answered incoming calls and assisted with reservations, confirmations, room requests, and questions.
• Make calls, schedule recreational activities on behalf of guests on their chosen location.
• Process guest's reservation requests.
• Anticipate guest's needs and create personal and memorable experience and solutions.
• Collaborate and communicate with all departments to ensure seamless guest satisfaction.
• Comply with all company policies and procedures.
This position requires the following knowledge, skills and abilities.
• Hotel Experience is not required - Fun and welcoming personality is a MUST
• Ability and willingness to learn and maintain knowledge of current hotel and nearby events information
• A minimum of 1-2 years hospitality experience is preferred but not required
• Prior experience as a reservation agent is highly preferred
• Excellent communication skills; both verbal and written is a MUST
• Possess poise, elegance and calm demeanor in all situation
• Exceptional Organizational skills
Pay Range: Hourly $20-$22
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC
Experienced Insurance Agent
Agent Job 36 miles from Manassas
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Financial and Insurance Agent
Agent Job 35 miles from Manassas
Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs.
Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community.
We are seeking professionals to become a State Farm agent in Clinton, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include:
· Opportunity to run a business
· Ability to lead and develop your own team
· Prospect to make a difference every day
· Chance to be a leader in your community
Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support.
Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Contact the job poster
Theresa Brown, CIR
Connecting Entrepreneurs with Small Business Ownership Opportunities
Customer Service Representative
Agent Job 25 miles from Manassas
Why You Want to Work Here
This is a great opportunity to join a 1,000+ member non-profit trade association located in the suburbs of Washington, D.C. The mission of the Association is to promote benefits through advocacy, education, and networking. This position is responsible for customer service activities in support of various programs. A qualified candidate is expected to promote and foster a team-based work environment; maintain a positive and professional disposition; and demonstrate flexible and efficient time management skills including the ability to prioritize work assignments, handle stress, and consistently report to work on time prepared to perform the duties of the position.
Responsibilities of the Customer Service Coordinator
Analyze insurance documentation
Perform data entry of information received daily
Set-up new accounts and process changes to existing accounts
Conduct outreach to customers to request additional information relating to accounts
Perform account research for specific customers
Conduct monthly collection calls related to outstanding fees
Provide telephone coverage and support for customer service inquiries
Conduct ongoing monthly outreach to program users to improve customer service experience
Assist with daily workload and inquiries associated with other Information Service programs, as needed
Assist with other duties as required within the department
Qualifications of the Customer Service Coordinator
Associates degree required
1-3 years of customer service work experience
Organized and conscientious self-starter
Ability to prioritize and complete tasks in an efficient and timely manner
Strong computer and database management skills
Strong aptitude for written and verbal communication
Excellent interpersonal and customer service skills
Accurate data entry skills
Experience in web-based environments
Must be dependable and a team player