Air Interdiction Agent
Agent Job 17 miles from Malibu
Pilot-CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated - Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Investment Real Estate - Acquisition Agent (Licensed)
Agent Job 18 miles from Malibu
Are you a motivated professional with 2+ years in residential real estate? Can you spot potential in homes needing a little TLC? Are you familiar with or eager to learn ARV, BRRRR, and Wholesaling? New Western is seeking dedicated Acquisition Agents to join our award-winning team. Leverage your expertise to identify lucrative opportunities in today's competitive investment real estate market, where rising interest rates aren't a limiting factor, and the demand continues to grow.
Watch More About What A New Western Acquisition Agent Does. Fueling Your Success at New Western
Leverage Our Resources: Benefit from our powerful purchasing capabilities and gain access to valuable leads, time-tested wholesale relationships, and proprietary software. It's all geared towards helping you stand out and acquire valuable properties.
Achieve More, Together: Averaging over 29 transactions annually, our agents are always on the move. Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team, a robust network of sales agents, and an unparalleled infrastructure.
Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success.
What You Need to Excel
Strategic Mindset: Ability to analyze market data and trends.
Negotiation Prowess: Natural dealmaking and strong negotiation skills.
Accountability: Willingness to take ownership of your work and results.
Skilled Communication: Polished communicator with a knack for interpersonal connections.
Key Considerations
Licensure: Requires an active real estate license based on your work location.
Compensation Plan: Independent contractor (1099) status - 100% commission-based. Average first-year compensation across all agents is $66,678. The top 20% of new hires averaged $150,897 in first-year compensation.
About New Western
We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes.
Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers.
Award-Winning Team & Culture
Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at *************************
Ready to elevate your career? Apply today!
#LI-LS1
Inside Sales Agent
Agent Job 17 miles from Malibu
If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With our strong AAA products and legendary service, you'll enjoy the benefits of receiving member and internet sales leads to meet monthly sales goals.
Responsibilities include:
Qualifying and quoting prospects, selling memberships and personal lines insurance products.
Collecting premiums, binding coverage, entering policy data into insurance systems, and responding to all underwriting inquiries.
Developing a complete and thorough working knowledge of all insurance policy provisions, rating factors, rules, and insurance systems.
Following up with members and insureds and prospecting for new business.
Inspecting related documentation and resolving membership and insurance problems using discretion and independent judgment.
Multi-tasking and identifying cross-selling opportunities.
Working some evenings, weekends and holidays.
Qualifications
College degree preferred, high school diploma required
1-3 years insurance sales preferred
Must have moderate proficiency in using Microsoft Office software, such as Outlook, Word and Excel.
Advanced communication skills required, both written and oral.
Ability to qualify for a Personal Lines License and a Life Insurance License
Possess a competitive sales drive to meet and exceed monthly goals
Successful completion of a background check
Ability to pass a drug screen
Training:
We provide comprehensive and employee centric training that will prepare you to obtain an insurance (P&C) and Life license and prepare you for success.
#LI - SH1
Our sales agents start at an hourly rate of $24.04. After completion of the training program, our full-time sales agents successfully meeting sales goals earn on average between $83,900.00 - $102,600.00 annually. Commissioned opportunities are uncapped when exceeding sales goals.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See American Automobile Association, Inc Privacy Policy at ************************************************ and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Luxury Travel Coordinator/Concierge
Agent Job 13 miles from Malibu
A successful and growing boutique luxury travel advisory firm is seeking a hard-working, organized, and driven individual. The role will assist the team with routine administrative tasks such as quoting and booking travel, updating CRMs, creating and managing client itineraries. Attention to detail and strong work ethic are both essential in this role. There is a tremendous amount of volume and an ability to hit the ground running is necessary. Thankfully it's a very fun industry to work in.
Day to Day:
Assist the team with administrative tasks such as quoting luxury hotels, air, and subsequently booking travel
Updating database with client notes, travel details, and reviewing all client workflow
Creating and managing client itineraries via AXUS
Creating client facing quotes for trips, including detailed breakdown of various hotel options, tailored to each clients needs
The role will be both on site for 4 days and remote/work from home on Friday.
Background:
This is a job that covers the ins and outs of the back-end booking process but
NOT
selling travel. Although the Founder is often out touring properties and meeting with suppliers, this role is for the person that the Founder and Operations Director can count on to be on the computer and phone, making sure that the existing trip flows are running smoothly with the team. Potential travel perks are available after 6+ months (heavily discounted hotel stays, etc.)
Wagner Bespoke Travel is based in Los Angeles, CA. Clientele are nationwide, and inquiries/issues can occur at all hours as we have clients traveling all over the world. There is a requirement to be "on call" for weekend emergencies.
Job Requirements:
- Must live in Los Angeles
- Onsite 4 days a week in Santa Monica, CA
- Bachelor's or Advanced degree in Business, Accounting, Engineering, Science, Finance, Economics, or related discipline; OR 2 years of related experience (in addition to bachelors degree in another field).
- Weekend hours when clients are traveling and issues come up.
Job Skill Set:
- Experienced in Excel and Google Suite
- Strong attention to detail
- Comfortable with performing routine tasks
- Process driven
- Self motivated
- Proactive in coming up with solutions on the go as most items are time sensitive.
- Comfortable on the phone and emailing with foreign partners- both suppliers and hotel general managers abroad.
- Thrive in a fast paced and dynamic environment
Wish List:
- Understanding of ultra HNW luxury travel, destinations, hotel brands, and clientele.
- Eye for marketing, as newsletter, Instagram, and itineraries require a clean and sophisticated aesthetic.
** Not a role for aspiring or previous travel agents / advisors. Looking for someone that is not interested in
selling travel and thrives in a supporting role (the very much appreciated backbone of a successful company!)**
Please note that the salary will vary based on factors including but not limited to experience, education, previous performance, etc. Although benefits are not in place at this time, it's likely they are implemented in the future as we continue to grow.
Potential Bonus structure likely available.
Salary will be dependent upon experience and expertise in luxury travel booking.
In addition to those already in the travel industry, this is likely an ideal role for those looking to leave accounting, audit, bookkeeping, controller, programming, editor, compliance, and/or data analyst or data science.
Life Health Insurance Agent
Agent Job 33 miles from Malibu
About ERB Enrollment Solutions:
At ERB Enrollment Solutions, we empower brokers and employers to deliver a seamless, education-driven benefits experience that enhances client reputation and employee satisfaction while significantly reducing the workload on HR teams during open enrollment. Our expertise in multi-location, 24-hour scheduling, supported by innovative technology and dedicated client success teams, makes even the most complex enrollments feel effortless.
Position Summary:
The Enrollment Specialist serves as the primary contact for clients during the enrollment process, guiding employees through their benefits selection and ensuring they understand their options. This role requires strong interpersonal skills, a consultative sales approach, and a commitment to providing high-quality client support.
Key Responsibilities:
- Conduct group and one-on-one benefits education sessions, both in-person and virtually.
- Guide clients through the enrollment process and provide clear, personalized benefits consultations.
- Answer client inquiries regarding plan options, coverage details, and eligibility requirements.
- Stay up-to-date on current benefit plans, policy changes, and regulatory requirements.
- Maintain accurate client records within the CRM system and ensure all documentation is complete.
- Collaborate with the Enrollment Outreach Representatives (EORs) to ensure scheduling efficiency.
- Support post-enrollment follow-ups to resolve any client issues and maintain satisfaction.
Qualifications:
- Active insurance license (Life & Health, Accident preferred).
- 1+ year of experience in benefits enrollment, insurance sales, or related field.
- Strong communication and interpersonal skills.
- Experience working with public sector clients or union groups is a plus.
- Proficiency in CRM systems and Microsoft Office Suite.
- Ability to work independently and thrive in a fast-paced environment.
Key Competencies:
- Client-focused and service-oriented.
- Consultative sales approach.
- Strong problem-solving skills.
- Team player with collaborative mindset.
- Ability to simplify complex insurance concepts for clients.
Compensation and Benefits:
- Competitive base salary and performance-based bonuses.
- Professional development opportunities.
- Flexible scheduling options.
- Health, dental, and vision benefits.
- Paid time off and retirement plan options.
Job Type: Full-time
Pay: $40,000.00 - $130,000.00 per year
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance
Supplemental Pay:
Bonus opportunities
Experience:
Insurance sales: 1 year (Required)
License/Certification:
Life Insurance License (Required)
Insurance Accident & Health License (Required)
California Driver's License (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: On the road
Life Insurance Agent
Agent Job 29 miles from Malibu
Our office in Oxnard is expanding and looking for agents. If you are self motivated, driven, looking to make more money this is the opportunity you've been waiting for.
.
Hours are flexible, and you can start part time or full time. If you don't have an Investment, insurance or mortgage license the company will sponsor them.
Bilingual candidates are encouraged to apply, as they will enhance our ability to serve a diverse clientele.
Qualification:
No experience needed
Bilingual
Sales Agent for Specialty Commercial Real Estate - Hotel Brokerage
Agent Job 8 miles from Malibu
All applicants are required to submit a cover letter. Applications and resumes received without a cover letter will not be considered.
Amber Hotel Company is seeking self-motivated, driven individuals who are willing to learn a new industry with opportunity for unlimited earning potential.
As a sales agent starting in a support role position, you will be given guidance with the goal of developing into an independent hotel broker. Initially, the role is to shadow one of our veteran hotel brokers so you can learn the business through direct support of our sales team. Day-to-day activities include observing sales calls and discussing sales strategy, financial reporting review and analysis, market research, responding to client inquiries, email communication, and preparing marketing materials. Eventually you will be provided with the opportunity to develop your own clients and be 100% responsible for your own business and income within the company, with support and mentorship throughout. This is a 100% commission-only sales position, so applicants should be prepared for little-to-no income while learning the business (multiple months). Once you are prepared to be an independent sales agent, your earning potential is unlimited.
This position is highly independent, while working with a cohesive team in the Agoura Hills location that is supportive, driven and inclusive. This is an excellent opportunity to learn the ins and outs of the niche commercial real estate business of hotel brokerage while accelerating your professional expertise and business acumen.
-----------------
About Amber Hotel Company:
Amber Hotel Company is one of the largest hotel brokerages in the U.S. providing advice, valuations, receivership, management and brokerage services. Our team of skilled professionals takes pride in the ability to offer unparalleled expertise and attention to detail in each client representation. With over two hundred years of hospitality experience, over 1,000 client representations, and more than $1 billion in transactions, Amber Hotel Company's management team is the trusted ally for nationwide hospitality services. Amber's professional and experienced team sets the benchmark for the hospitality industry.
-----------------
Amber's Mission Statement
To give the highest level of guidance and support to families and investors, and to earn their trust so that they may more easily fulfill their hospitality investment aspirations.
-----------------
A qualified applicant:
- Identifies with our mission statement
- Is eager to get on the phone, work hard, and learn prospecting and strategy
- Can effectively research and present market data and industry trends
- Demonstrates keen interest in real estate, sales, and marketing
- Is a critical thinker, self-motivated, and capable of efficiently managing multiple tasks
- Communicates clearly and effectively via email and with clients on the phone
- Has strong computer skills, and comfortable compiling clear summaries of data and tasks
- Is willing to work for 100% commission in the near future after a beginning few months period
- Values strong relationships with clients and co-workers
- Has a strong desire to succeed in the world of real estate
*Bonus: is currently licensed/pursuing CA licensure to practice real estate, and has experience in sales or in the real estate industry
-----------------
Compensation: 100% commission with unlimited earning potential
To apply, please email your resume and a short cover letter explaining why you would be a good fit to Tim Takao, ******************
Rental Sales Agent
Agent Job 17 miles from Malibu
We're Hiring! 🚀
SirReel Studio Services is looking for a motivated and organized Rental Agent to join our fast-paced team! If you're a strong communicator who thrives under pressure, we'd love to hear from you.
As a Rental Agent, you'll be responsible for managing rental sales of our equipment, vehicles, and stages. You'll handle client interactions via phone and email, generate quotes, manage rental calendars, and coordinate sub-rentals when needed. We're looking for someone who can build and maintain positive client relationships while keeping things running smoothly.
Send your resume to: ****************
What We're Looking For:
Strong written and verbal communication skills
Self-motivated and able to work independently
Great organizational skills and attention to detail
Ability to handle multiple tasks and adapt to shifting priorities
Customer service experience with proven relationship-building skills
Tech-savvy and comfortable using industry software (like Rental Tracker Pro)
If you're ready to take on a dynamic role and be part of an incredible team, we want to hear from you!
Sales Agent (Commission-Based) - West Coast, USA
Agent Job 17 miles from Malibu
We're Olli Ella - makers of beautifully designed toys, homewares, and everyday treasures that spark joy, encourage imagination, and tread lightly on the planet.
We're on the lookout for an experienced and motivated Sales Agent to represent Olli Ella across the West Coast of the USA. This is a commission-based opportunity for someone who loves storytelling through product, builds meaningful retailer relationships, and thrives in a flexible, autonomous role.
What You'll Do:
Represent the Olli Ella brand to wholesale customers across the West Coast.
Manage and grow an existing portfolio of beautiful independent retailers.
Identify and open new stockist opportunities in line with our brand.
Attend trade shows and regional sales events.
Work closely with our global sales team to share feedback and drive growth in your region.
You're Someone Who:
Has previous experience as an independent sales rep or sales agent - ideally in toys, lifestyle, children's or homewares categories.
Brings a strong network of retail contacts and a love for working with small to mid-size stores.
Is self-driven, highly organised, and loves a good spreadsheet.
Is aligned with Olli Ella's values: sustainability, kindness, and creating things that bring joy.
What We Offer:
Commission-based earnings with a generous structure.
A globally loved, high-quality product range that's stocked in 40+ countries.
Marketing support, product training, and access to all the tools you need to succeed.
A kind and collaborative team that's passionate about what we do.
Location:
You'll be based on the West Coast (CA, OR, WA or nearby) and work remotely with occasional travel for in-person meetings or shows.
Sound like your kind of thing?
We'd love to hear from you! With your application, please send a little about yourself, your background, and the types of brands or retailers you've worked with.
Let's make some magic together 🌈
Customer Service Sales Representative
Agent Job 29 miles from Malibu
Calaso USA Inc. is a fast-growing glass packaging distributor, offering complete packaging solutions to its customers. Focusing on high-end glass bottles and jars, Calaso USA Inc. is committed to excellence and innovation in its main sectors of activities: Cosmetics and Personal Care; Perfume and Fragrance; Health and Well-Being; Food and Nutrition.
We are looking for a customer-oriented sales representative. You will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently.
You are genuinely excited to help customers. We are looking for someone who's patient, empathetic, passionately communicative, and proactive. Someone who can put himself/herself in our customers' shoes and advocate for them when necessary.
If problem-solving comes naturally to you. You are confident at troubleshooting and like investigating to resolve customer complaints. Your target is to ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction then this role is for you.
Please Read the Job Description Carefully Before Applying to Ensure You Meet the Requirements.
Responsibilities
• Manage large amounts of incoming calls
• Manage and effectively convert inbound leads into new customers
• Build trust and a sustainable relationship with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal and team sales and customer service targets
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents precisely within Salesforce
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Prepare sample orders for potential new customers
Skills
• Proactivity
• Strong phone contact handling skills and active listening
• Strong writing communication by E-mail
• Familiarity with CRM and ERP systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work well in a team environment
• Strong problem-solving abilities
• Previous experience in sales or customer service
• Bachelor's degree in business administration or related field
• This is a junior role requiring 1-6 years of experience. *It is not a senior- level position*
Job Type: Full-time
Salary: $50k - 57k + up to 18% bonus
Benefits:
Health insurance
401(k) matching
Paid time off
Schedule: Monday to Friday - 8 hours/day (8am-5pm PT)
Work Location: Carson, CA
Work setting: In-person
Performance Area
Communication Skills
Demonstrates clear and professional verbal and written communication.
Actively listens to understand customer inquiries and concerns.
Effectively communicates solutions and information to customers.
Customer Relations
Provides excellent customer service to foster strong relationships.
Engages with customers to identify their needs and provide tailored solutions.
Handles customer feedback and challenges with a positive, solutions-oriented approach.
Sales and Product Knowledge
Maintains a strong understanding of the company's products and services.
Explains product features and benefits effectively to customers.
Identifies opportunities for upselling or cross-selling based on customer needs.
System Navigation
Proficient in using the company's CRM and ERP systems to manage customer interactions.
Accurately enters and updates customer data and order information.
Efficiently navigates systems to ensure smooth customer experiences.
Team Collaboration
Works closely with co-workers and supervisors to meet team goals.
Shares ideas and feedback to improve processes and customer satisfaction.
Adapts quickly to changes and supports team members as needed.
Problem-Solving and Proactivity
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Maintains consistent attendance and punctuality.
Demonstrates professionalism in all interactions.
Manages time effectively to balance customer needs and daily responsibilities.
Responsibilities
Manage large amounts of incoming calls and effectively convert inbound leads into new customers.
Build trust and sustainable relationships with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information using appropriate methods and tools.
Meet personal and team sales and customer service targets.
Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution.
Keep records of customer interactions, process accounts, and file documents within Salesforce.
Prepare sample orders for potential new customers.
Follow communication procedures, guidelines, and policies.
Skills
Proactivity and strong problem-solving abilities.
Strong phone contact handling skills and active listening.
Strong written communication skills for email correspondence.
Familiarity with CRM and ERP systems and practices.
Ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Ability to work well in a team environment.
Previous experience in sales or customer service.
Bachelor's degree in business administration or a related field.
*No third-party agencies or recruiters. Direct applicants only*
Customer Service Representative
Agent Job 17 miles from Malibu
HeadsafeIP Pty Ltd, based in Sydney, Australia, is a brain health technology company dedicated to optimizing the measurement and management of neurological disease. The company's NUROCHEK portable brain assessment system is cleared for use in the United States and will soon be available in other regions pending regulatory approvals.
Role Description
This is a full-time hybrid role for a Customer Service Representative located in the Greater Sydney Area, with some work from home flexibility. The Customer Service Representative will handle customer inquiries, provide customer support, ensure customer satisfaction, and enhance the customer experience. They will operate as a liaison between the customer and the company, addressing issues and providing solutions to improve the overall customer interaction with Headsafe's products and services.
Qualifications
Customer Service Representatives, Customer Service, and Customer Experience skills
Experience in Customer Support and ensuring Customer Satisfaction
Strong communication and interpersonal skills
Ability to work independently and in a hybrid environment
Problem-solving skills with a solution-oriented mindset
Previous experience in healthcare or technology industries is a plus
High school diploma or equivalent; additional qualifications in customer service or related fields are beneficial
Customer Service Representative
Agent Job 17 miles from Malibu
BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe.
Role Description
This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Previous experience in a customer-facing role
Communication Via Chat Phone and Email
Excellent communication and interpersonal skills
Ability to handle customer inquiries and resolve issues efficiently
Experience in the jewelry or fashion industry is a plus
High school diploma or equivalent required
Customer Service Representative
Agent Job 29 miles from Malibu
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for ensuring customer satisfaction through effective communication and problem-solving skills.
Responsibilities
Answering customer inquiries via phone, email, chat, or in person.
Providing information about services, and company policies.
Resolving customer complaints and issues in a timely and efficient manner.
Processing orders, returns, and refunds.
Maintaining accurate records of customer interactions.
Escalating complex issues to appropriate personnel.
Building rapport with customers and fostering positive relationships.
Identifying customer needs and recommending appropriate solutions.
Work with internal departments to meet customer's needs
Data entry in various platforms
Skills:
Strong communication skills (written and verbal).
Active listening skills.
Problem-solving and analytical skills.
Empathy and patience.
Ability to handle stressful situations and maintain composure.
Adaptability and flexibility.
Proficiency in relevant software and systems.
Ability to work independently and as part of a team
Qualifications
High school diploma or equivalent.
Bilingual English/ Spanish
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Ability to learn quickly and adapt to new situations.
Senior Insurance Agent
Agent Job 17 miles from Malibu
Job Title: Assistant Account Manager
Schedule: Monday to Friday 9:00 AM - 5:30 PM
About the Role:
We are seeking a highly motivated and detail-oriented Assistant Account Manager to join our team. In this role, you will play a key role in supporting our Account Managers by providing administrative support, assisting with client service, and contributing to the overall success of our agency.
Responsibilities:
• Assist Account Managers with various tasks, including policy maintenance, client service
requests, and preparation of proposals and presentations.
• Maintain accurate client records in AMS 360 or other designated insurance management systems.
• Assist in the processing of new business applications, renewals, and endorsements.
• Handle incoming calls and emails from clients and respond to inquiries promptly and
professionally.
• Prepare and maintain client files and documentation.
• Assist with the organization and maintenance of agency records.
• Contribute to a positive and collaborative team environment.
Qualifications:
Must Have:
• bachelor's degree or equivalent experience
• Experience in Commercial Lines insurance
• Active Property & Casualty (P&C) insurance license
• Proficiency in Microsoft Office Suite and other relevant software
• Strong computer skills, including experience with AMS 360 or other insurance management
systems
• Willingness to learn and adapt to new challenges
• Ability to work in a fast-paced environment
Preferred Qualifications:
• Excellent customer service skills
• Strong organizational and time-management skills
• Desire for professional growth and advancement within the company
Sales and Customer Service Representative
Agent Job 29 miles from Malibu
MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products.
MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products.
We are looking for a customer-oriented Sales and Customer Service Representative who will join our team in Carson California. The right candidate will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently. We want someone who can put themselves in our customers' shoes and advocate for them when needed.
The ideal candidate possesses patience, empathy, excellent communication skills, and proactivity. As a Sales and Customer Service Representative, your main goal is to ensure that customer service standards are met and exceeded, respond promptly and efficiently to customer inquiries, and maintain high levels of customer satisfaction.
If you are genuinely excited about helping customers, problem-solving comes naturally to you, are confident in troubleshooting, and enjoy investigating to resolve customer complaints, then this role is perfect for you.
Responsibilities
Manage large amounts of incoming calls
Manage and effectively convert inbound leads into new customers
Build trust and a sustainable relationship with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal and team sales and customer service targets
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents precisely
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Prepare sample orders for potential new customers
Skills
Proactivity
Strong phone contact handling skills and active listening
Strong writing communication by E-mail
Familiarity with CRM and ERP systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to work well in a team environment
Strong problem-solving abilities
2-5 years in a sales and customer service role is preferred - "Not a Senior Role"
Must have Bachelor's degree in business administration or related field
Job Type: Full-time
Salary: $52k - 62k + 5% bonus per year
Benefits:
Health insurance
401(k) matching
Paid time off
Schedule: Monday to Friday - 8 hours/day (8 am-5 pm PT)
Work Location: Carson, CA
Work setting: In-person
Performance Areas
Communication Skills
Demonstrates clear and professional verbal and written communication.
Actively listens to understand customer inquiries and concerns.
Effectively communicates solutions and information to customers.
Customer Relations
Provides excellent customer service to foster strong relationships.
Engages with customers to identify their needs and provide tailored solutions.
Handles customer feedback and challenges with a positive, solutions-oriented approach.
Sales and Product Knowledge
Maintains a strong understanding of the company's products and services.
Explains product features and benefits effectively to customers.
Identifies opportunities for upselling or cross-selling based on customer needs.
System Navigation
Proficient in using the company's CRM and ERP systems to manage customer interactions.
Accurately enters and updates customer data and order information.
Efficiently navigates systems to ensure smooth customer experiences.
Team Collaboration
Works closely with co-workers and supervisors to meet team goals.
Shares ideas and feedback to improve processes and customer satisfaction.
Adapts quickly to changes and supports team members as needed.
Problem-Solving and Proactivity
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Maintains consistent attendance and punctuality.
Demonstrates professionalism in all interactions.
Manages time effectively to balance customer needs and daily responsibilities.
Responsibilities
Manage large amounts of incoming calls and effectively convert inbound leads into new customers.
Build trust and sustainable relationships with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information using appropriate methods and tools.
Meet personal and team sales and customer service targets.
Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution.
Keep records of customer interactions, process accounts, and file documents within Salesforce.
Prepare sample orders for potential new customers.
Follow communication procedures, guidelines, and policies.
Skills
Proactivity and strong problem-solving abilities.
Strong phone contact handling skills and active listening.
Strong written communication skills for email correspondence.
Familiarity with CRM and ERP systems and practices.
Ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Ability to work well in a team environment.
Previous experience in sales or customer service.
Must have Bachelor's degree in business administration or a related field.
*No third-party agencies or recruiters. Direct applicants only*
Japanese Bilingual Sales Representative
Agent Job 25 miles from Malibu
Our client a Plastics and packaging products distributor is seeking a Japanese Bilingual Sales Manager to join their team.
Title: Japanese Bilingual Sales Manager
Industry: Semiconductor
Type: Full Time Direct Hire Exempt
Location: Torrance CA (1 day a week remote)
Salary: 70K-100K
JOB DUTIES:
Expand business opportunities by developing customer business relationships
Perform sales cycle activities from prospecting to closing
Track sales metrics, market and customer information
Manage existing clients through outreach and building strong business relationships
Responsible for collection of payments from customers
Become fully versed in company's products and technologies
Prepare sales presentations
Participate in industry trade shows and networking events
Qualifications:
Japanese/ English bilingual language ability
Bachelor's degree
3+ years of related sales rep experience
Able to travel for business including local, domestic or international trips
Excellent communication ability customer service ability
***Please submit your application with a 1-2 page resume. Only qualified applicants will be contacted***
Customer Service Representative
Agent Job 25 miles from Malibu
Do you have a confident phone presence and a passion for helping people? Rowan Appliance Inc. is seeking a skilled and service-driven Customer Service Representative to join our growing team!
This role is primarily focused on handling customer phone calls, with additional responsibilities for email and live chat support. If you're a clear communicator who thrives in a fast-paced environment and enjoys solving problems, we want to hear from you.
What You'll Do
Answer and manage high volumes of inbound phone calls with professionalism and empathy
Provide detailed product support and troubleshoot basic appliance issues over the phone
Handle customer inquiries via email and live chat
Resolve order and delivery issues, assist with returns, and follow up to ensure satisfaction
Maintain accurate records of customer interactions in our CRM system
Work closely with our warehouse, shipping, and technical teams to resolve complex problems
Identify trends in customer feedback and recommend improvements to enhance service
What We're Looking For
2+ years of experience in a phone-based customer service, call center, or support role
Excellent verbal communication and active listening skills
Calm, empathetic, and professional tone when dealing with challenging situations
Comfortable working in a fast-paced, high-call-volume environment
Experience using CRM software and phone systems (e.g., Zendesk, HubSpot, RingCentral, or similar)
Highly organized and detail-oriented with strong problem-solving skills
Bilingual a plus (but not required)
What We Offer
Competitive salary based on experience
Paid Time Off, paid holidays, and employee discounts
Health, dental, and vision insurance
401(k) plan
Supportive team culture with room to grow
Why Rowan Appliance Inc.?
At Rowan Appliance Inc., customer care isn't just a department - it's the foundation of everything we do. If you're ready to bring your voice, empathy, and energy to a team that values people and service, we'd love to welcome you aboard.
Apply now by sending your resume to **************************
Insurance Broker
Agent Job 17 miles from Malibu
Greystone Insurance Agency is growing. Come join a smaller insurance agency with a great company culture and a greater referral stream. At Greystone Insurance, we are passionate, caring & knowledgeable insurance advisors, not order takers. Our clients rely on us to help them make confident, well-informed decisions about their insurance. If you enjoy converting hot leads and being paid well for it, you're going to love working at Greystone Insurance!
We are seeking a motivated and results-driven Insurance Producer to join our dynamic team. The ideal candidate will be responsible for developing & maintaining client relationships. Exceptional customer service is the most important thing we do. This role requires a strong understanding of insurance products and the ability to effectively communicate their benefits to prospective & existing clients.
YOU MUST HAVE A CALIFORNIA PROPERTY & CASUALTY INSURANCE LICENSE TO BE CONSIDERED FOR THIS JOB. PLEASE DO NOT APPLY IF YOU DON'T HAVE THE LICENSE.
Responsibilities
Convert hot lead opportunities... no cold calling!
Conduct thorough needs assessments for clients to recommend appropriate insurance products
Provide ongoing support and service to existing clients, ensuring their insurance needs are met
Collaborate with team members on sales administration tasks to streamline processes
Negotiate terms & conditions of insurance contracts with clients
Consistently cross-sell products to existing customers
Stay informed about industry trends, market conditions, and competitor offerings to effectively position our services
Maintain accurate records of client interactions and transactions in the company database
Ensure that all required documents are signed, filed and transmitted
Participate in training sessions and professional development opportunities to enhance product knowledge
Assist with Claims as needed
Requirements
California Property & Casualty license
Proven experience with personal lines brokerage Insurance sales (1 yr. min)
Basic understanding of the Excess & Surplus sales cycle
Strong customer service skills with the ability to build rapport with clients
Excellent communication skills, both verbal and written, for effective collaboration with team members and clients
Knowledge of EZ Lynx, InsuredMine or other industry CRMs
Ability to negotiate effectively while maintaining a focus on client satisfaction
Self-motivated with a strong work ethic and the ability to work independently as well as part of a team
Join us as an Insurance Producer where you can make a significant impact by helping individuals protect what matters most through tailored insurance solutions.
Job Types: Full-time, Permanent
Anticipated Annual Compensation: $150k+ including base salary + commissions & bonuses. Work hard and you can make $250k+ first year based on our current referral model.
Benefits:
Health insurance
Paid time off
Work Location: In person
Leasing Agent (Sync on Canoga)
Agent Job 17 miles from Malibu
Moss & Company is currently looking for Leasing Agents for new property located in Canoga Park with extensive experience in Lease up/Leasing.
The Property
Sync on Canoga Park is a 220-unit new construction/lease up property with complete amenities such as resort style Pool and Lounge, Rooftop Retreat, Paw Park and Grooming Station, In-Unit Washer & Dryer, Indoor Bike Storage among others.
The Position
This position will be the face of the property and will coordinate/lead all marketing, leasing, and renewal strategies related to the property in coordination with the Leasing Manager. This position is responsible in achieving and keeping high occupancy level as well as meeting the resident retention goals for the property.
Job Description
This position is responsible in, but not limited to, the following day-to-day tasks:
Performs all sales and leasing activities for new residents to achieve the property revenue and occupancy goals;
Handles all lease renewal processes and requirements in a timely manner to maintain a high occupancy level;
Conducts markets surveys for comparable communities and stay attuned with the market changes and updates;
Provides excellent customer service to all residents and prospective residents;
Works closely with the Property Manager in conducting a smooth and excellent move-in experience for all new residents;
Conducts follow up calls to prospects;
Makes follow up calls to new residents to ensure that they are comfortable in their “new home”;
Ensures that the apartments are in move-in ready condition prior to the new residents move-in;
Maintains and updates information of available apartments information in Yardi enabling the marketing department derives the correct information;
Maintain resident files (both online and physical files);
Performs other tasks that may be directed by the immediate supervisor and/or needed by the position.
Professional Requirements
High school diploma or equivalent work experience as a Leasing Agent
1 - 2 years of experience in Lease up properties with at least more than 200 units
1-2 years of practical experience in sales or customer relations
Computer skills required - Google Suite and Microsoft
Excellent communication skills
Positive and team-oriented mindset
A good grasp of multi-tasking and is detail-oriented
Enjoys assisting people with their concerns and other needs like finding a new home
Ability to work alone and/or part of a team
Ability to think of innovative ideas to improve customer service and/or leasing processes
This position comes with an hourly rate and competitive commission program.
We are an Equal Opportunity Employer
Air Interdiction Agent
Agent Job 29 miles from Malibu
Pilot-CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated - Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.