Customer Service Representative
Agent Job 5 miles from Maitland
Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst™ Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies.
Job Summary
The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Responsibilities
Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
Provide information about products and generate price quotations and generate sales orders in a timely manner
Refer to product catalogs and specification guides to determine related product uses and applications
Provide support to outside sales force
Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
Help customers with design ideas/problems; provide customer feedback to management
Retrieve information for Credit Department when needed
Follow all safety regulations
Other duties may be assigned as needed
Job Requirements
High school diploma or equivalent
Must have some previous sales experience, preferably in the construction industry
Experience with Microsoft Office
Ability to work in a team based environment
Ability to do basic math
Good organizational and problem solving skills
Experience with multi-line phone system
Attention to detail
Ability to multi-task in a fast paced environment
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
Appointment Setter | Housing Opportunity
Agent Job 16 miles from Maitland
Sunrun is the #1 residential solar company in the U.S., helping homeowners switch to clean energy with zero upfront costs. We replace their utility with a lower, fixed-rate service and handle everything-installation, insurance, monitoring, maintenance, and warranties. With over 1 million homes serviced, we partner with brands like Home Depot, Ford, Tesla, and Nike. Our mission at Sunrun is to create a planet run by the sun.
Position: Appointment Setter (Full/Part-Time)
This is a field sales representative position. We're looking for impactful individuals to engage homeowners, generate and follow up with leads, and schedule appointments.
Exclusive Housing & Relocation Opportunity:
For highly committed candidates, we offer free housing in a fully furnished 7-bedroom home in Champions Gate, FL. This opportunity is designed for in or out-of-state candidates who are committed to excelling in this role and fast-tracking their career
Relocation assistance provided
No housing costs - we cover it
Earn full commission while receiving complimentary housing
Surround yourself with a team of equally driven individuals
What We Look For:
Strong communication skills-comfortable in conversation and creating interest.
Personable-success comes from building rapport.
Coachable-willing to learn and apply feedback.
No experience required-sales background is a plus, but we provide full training.
Compensation:
Commission-based with top setters earning up to $150,000 annually.
Why Sunrun?
Industry Leader: Join the top residential solar provider in the U.S.
Fast growth into high-earning closer roles
Comprehensive training and supportive team
Competitive commission structure | Uncapped earning potential
Incentives & Bonuses: Performance-based rewards and recognition.
Apply:
Apply by sending your resume via LinkedIn or directly to: ************************
Insurance Customer Service Representative
Agent Job 16 miles from Maitland
Johnson and Company is a family-owned insurance agency that has been in business for 90 over years. We are seeking an experienced Insurance Customer Service Representative for our Commercial Lines Department. The ideal candidate will possess excellent communication skills, analytical abilities, and have a focus toward customer service. This position assists Producers in the placement of new and renewal insurance business, with a strong emphasis on client retention and growth.
Requirements:
- A minimum of 5 years' experience in the insurance industry
- Experience quoting commercial insurance with multiple carriers
- Ability to multi-task and handle heavy workload with minimal supervision
- Comfort with deadlines
- Must be able to pay close attention to detail and perform well under pressure
- Ability to interact with agency clients in a friendly and professional manner
- Experience with online rating
Preferences:
- An active Property and Casualty (P&C) license
- Professional designations (CIC, CISR, CPCU, ACSR, etc...)
- College Degree
- Knowledge of AMS Software
Some of the job responsibilities are as follows:
-Interact with customers in response to inquiries about current or future policies.
-Interact with customers and provide information in response to inquiries about policies as well as service, handle and resolve complaints.
-Memorialize records of customer interactions or transactions.
-Performing day-to-day administrative tasks such as maintaining/up-dating files and invoicing clients.
-Assist in the coordinating of insurance renewals and policy changes.
-Manage underwriter relationships with various carriers.
-Maintain appropriate system records of service, marketing and policy communications with clients and carriers by documenting files accordingly.
-Maintain policy renewal cycles through effective client communication and follow up.
Life Insurance Agent
Agent Job 24 miles from Maitland
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets. Bonuses are performance-based and paid every month on the 15th. Residuals are paid on the anniversary date of the client's sale.
Equal Opportunity Statement:
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Licensed Insurance Agent
Agent Job 16 miles from Maitland
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
The range is based on the average rep in current markets
Bonuses are performance-based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Insurance Sales Agent
Agent Job 25 miles from Maitland
Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role.
As an Insurance Professional, you will:
Build a client base by growing relationships with your network and providing guidance
Gain expertise through sponsored coursework and proprietary agent development training
Guide clients through important financial decisions using the latest software and our expansive product portfolio
Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles
Build manage, and lead teams of Insurance Professionals
What makes a great Insurance Professional?
Strong relationship building and communication skills
Self-motivation to network and prospect for new clients, while demonstrating strong time management skills
A competitive and entrepreneurial spirit to achieve success both for yourself and others
The ability to present complicated concepts effectively
What we offer:
Highly competitive commission structure designed to grow with you
Passive income opportunities and bonus programs
Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP
Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year
Flexible in-office schedules once you complete your agent training
Progressive advancement opportunities
Retirement savings program and more
Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
Customer Service Representative
Agent Job 25 miles from Maitland
CSR/Intake Coordinator - Join Our Team at Independent Medical Equipment!
Job Title: CSR/Intake Coordinator
Company: Independent Medical Equipment
Job Type: Full-time, M-F / 40 hours
Competitive salary
Benefits: Health and dental coverage, 401K, and opportunities for ongoing education and professional development.
Are you passionate about patient care and thrive in a fast-paced, detail-oriented environment? If you have a talent for managing client interactions and maintaining organized, efficient processes, this role is the perfect opportunity for you!
At Independent Medical Equipment, we are seeking a CSR/Intake Coordinator to serve as a key liaison between our clients, referral partners, and internal teams. This position plays a vital role in ensuring that every patient receives the best possible service, from initial intake to follow-up support. Your expertise in customer service and healthcare coordination will help elevate the patient experience while ensuring operational excellence.
Key Responsibilities:
Intake Management: Efficiently process new client/patient referrals, gathering all required information in a professional, knowledgeable, and courteous manner.
Client/Referral Communication: Serve as the first point of contact for new clients, patients, and referral sources, ensuring clear and compassionate communication.
Record Maintenance: Establish and maintain accurate and complete client records, documenting all customer communications and ensuring the proper routing of information.
Insurance Coordination: Collaborate with the billing department to verify insurance coverage for new and existing customers, ensuring accurate billing for all products and services.
Customer Support: Provide ongoing support by responding to customer inquiries and resolving issues, maintaining a high level of service quality.
Documentation and Compliance: Prepare Certificates of Medical Necessity (CMNs) and other necessary documentation, working closely with the billing team to ensure compliance with insurance and regulatory requirements.
Housekeeping: Ensure that the office, showroom, and other areas are kept clean and organized to maintain a professional environment.
Required Experience:
1+ Years of Experience: In a Durable Medical Equipment (DME) or customer service-related role in healthcare.
Insurance Knowledge: Familiarity with insurance reimbursement processes and experience in health insurance billing.
Customer Service Skills: Excellent interpersonal, communication, and organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Technical Skills: Proficient in the use of computers, including word processing, email, and internet, with strong attention to detail.
Healthcare Knowledge: Understanding of the healthcare industry and the ability to recognize and direct information to appropriate healthcare providers.
Physical Requirements:
Ability to stand, walk, and sit for extended periods, and to communicate effectively in person and via phone.
Must be able to lift and move items up to 20 pounds.
Specific vision abilities including close vision, distance vision, and the ability to adjust focus.
Join Independent Medical Equipment in making a difference in patients' lives through exceptional customer service and care coordination. Apply today and become part of a supportive team dedicated to healthcare excellence
Customer Service Representative
Agent Job 16 miles from Maitland
Customer Service Representative - Midday & Evening Schedules
Frank Gay Services - Orlando, FL
Your next great opportunity is calling… will you answer?
Be Part of Something New and Help Build It from the Ground Up
At Frank Gay Services, we're launching a brand-new Call Center, and we're not just hiring Customer Service Representatives. We're inviting motivated individuals to help us shape the foundation of something big!
This is your chance to do more than just take calls. You'll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence.
Why Join Us?
Because yes, you
can
have it all:
Stability in a recession-resistant, essential industry
A small business feels with the support of a trusted, established network
Real career growth opportunities
The chance to make an impact in launching a new call center operation
A supportive, team-driven environment that values your voice and ideas
The ability to maximize your earnings through performance-based incentives
About the Role
As a Customer Service Representative, you'll be on the front lines of customer interaction, but also at the heart of something new. You'll be instrumental in helping us build a call center that reflects our core values: Service, Integrity, and Excellence.
Your responsibilities will include:
Answering inbound calls from new and existing customers
Scheduling service appointments accurately and efficiently
Demonstrating empathy and professionalism with every interaction
Educating customers on our services, including membership plans
Making outbound calls to support appointment setting and customer follow-up
Meeting performance goals around call quality, bookings, and customer satisfaction
We'll provide thorough training and coaching to ensure you feel confident and supported from day one. Your insights and feedback will help shape how we grow this new department, and your performance will play a key role in its long-term success.
Insurance Sales Agent - Leesburg, FL
Agent Job 34 miles from Maitland
Join America's most trusted brand with over 100 years of service.
Why Choose AAA The Auto Club Group (ACG)
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
Trusted Insurance Brand
Walk-in traffic in local AAA branches from Travel/Car Care/Life
Lead generation of 14+ million members
Annual Sales Incentive Trip
A DAY IN THE LIFE of a Field Insurance Agent I
The Auto Club Group is seeking a prospective Field Insurance Agent I who is responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.
Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business.
Effectively overcomes objections to close the sale and/or retain the insured.
Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
Participates in local branch events, to solicit new business, create and expand business networks.
Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
Responds to customer inquiries and requests relating to insurance, membership, and financial products.
Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.
HOW WE REWARD OUR EMPLOYEES
Average annual earnings $57,000-$87,000+
Pay Structure
Base Pay $31,200 (non-exempt, eligible for overtime)
Unlimited commission potential
Elevated commission payout (first 15 months)
Supplemental Pay
Additional $200/week for months 0-2
Additional $150/week for months 3-4
Additional $100/week for months 5-6
New Hire On-Pace Bonus
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Current Property & Casualty Insurance Sales license
Current Life Insurance Sales license, or obtain within 90 days of hire
Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
Education
High School diploma or equivalent
Work experience
1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
Successful candidates will possess:
Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
Possess consultative selling techniques utilizing thorough product knowledge.
Strong prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation, and drive
Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
Excellent listening skills and ability to understand customer needs.
Work Environment
Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Customer Service Representative
Agent Job 16 miles from Maitland
Title: Customer Service Representative - Diesel Service & Warranty Support
We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative supporting our Diesel Service and Warranty operations. This position serves as the first point of contact for our customers, ensuring top-tier service and promoting lasting business relationships.
Key Responsibilities:
Serve as the primary point of contact for customers via phone and in-person.
Build and maintain strong relationships with customers through effective communication.
Assess customer needs, gather relevant information, and create basic work orders.
Provide updates and status information on service requests and repairs.
Facilitate the warranty claim process by interpreting guidelines and documenting accurately.
Troubleshoot customer issues and escalate technical concerns when necessary.
Maintain accurate service records using internal business systems and tools.
Use electronic service tools and software platforms for diagnostics and reporting.
Must-Have Skills & Experience:
3-5 years of relevant experience, ideally in the diesel or automotive service and repair field.
Strong customer service orientation with excellent verbal and written communication skills.
Proficient with computer systems, including the ability to navigate multiple platforms.
Ability to work effectively in a fast-paced environment, manage multiple tasks, and take ownership of responsibilities.
Detail-oriented with strong organizational skills.
Preferred Qualifications:
Prior experience in a service, repair, or warranty-related role within the Diesel or Automotive Industry.
Experience with diagnostic tools and electronic service platforms.
Education:
High school diploma or certificate of completion of secondary education.
Equivalent work experience may be considered in lieu of formal education.
Competencies:
Customer Focus - Building strong relationships and delivering customer-centric solutions.
Communicates Effectively - Adapting communication style to meet the needs of different audiences.
Manages Conflict - Handling situations calmly and productively.
Instills Trust - Acting with integrity and authenticity.
Financial Acumen - Understanding and applying financial data to inform decisions.
Technical Troubleshooting & Escalation - Identifying and addressing technical issues accurately and efficiently.
Note: This role requires participation in an on-call rotation every other week, including weekends.
Call Center Specialist Representative - Full Time Remote
Agent Job 16 miles from Maitland
Responsibilities: * Answers incoming phone calls from clients, members, subscribers, or the public. . * Routes calls to the appropriate person if necessary. * Counsels clients or other callers who are upset or have urgent concerns.
* Ensure callers have been provided with all necessary paperwork and instructions.
* Solicits information necessary to respond appropriately or route caller.
* Performs lookups or extracts records from information system or other files.
* Educates callers about available services, products, or benefits.
* Oversees service schedules. Ensures estimates and other information given to the public are current.
Qualifications & Competencies:
* High school diploma or equivalent.
* 1-2 years Call Center Experience
* Excellent Data Entry skills/- 45-55 wpm minimum
* Must be computer literate and internet savvy
* Exceptional written communication skills; and high-quality standard in grammar, punctuation, and written business acumen
* Excellent oral communication skills: clear diction, tone, and use of proper grammar
* Ability to deliver quality customer service in a high-volume environment
* Ability to advise and counsel students in a quick and efficient manner
* Ability to multitask by reading, typing, and navigating through applications while speaking with customers
* Empathetic and active listening
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required
* Dependable, a history of good attendance and punctuality is essential
Technology Requirements:
Minimum PC Requirements
CPU Speed
* Dual Core 1.2 GHz or better
* Intel Core i3 or AMD Ryzen 3 or better
Hard Drive
* 40 GB or more of available space
* 100 GB or more of total space
Memory
* 8 GB of RAM or better
Operating System
* Windows 10 or 11 (No Macs or Chromebooks)
* Information on how to upgrade to Windows 10 Professional can be found here: *******************************************************************************
* Two (2) available USB 2.0 or greater ports
Minimum Monitor and Accessory Requirements
Dual Monitors
* 1280 x 1024 (SXGA) screen resolution
* 1920 x 1080 (Full HD or 1080p)
USB Headset with Microphone
* JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function
Camera
* Integrated or USB Camera
Minimum Software Requirements
Google Chrome
* Latest version of Google Chrome for Windows
Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
* Hard-wired connection (no wireless)
* Minimum 45 MBPS download / Minimum 10 MBPS upload
* Internet connection must not be shared with more than 3 devices in the same location
Maximum Latency Threshold
* 120 milliseconds (ms)
#LI-Remote
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Budget Lead Fast Break Agent
Agent Job 16 miles from Maitland
We are looking for qualified candidates for the Budget Fast Break Lead Position at the Orlando Airport.
Preliminary requirements are:
No attendance concerns
No VOTC complaints
No customer service and sales process concerns
Excellent customer service skills and ability to communicate effectively using the English language
Strong interpersonal/organizational skills with ability to motivate others
Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting.
Reservations Agent Travel Industry
Agent Job 3 miles from Maitland
Job Description Full-time, Permanent (40 hours/week) Shifts: Weekend and evening work on a rotating basis Job Purpose:Seeking a dynamic, driven, and focused Reservations Agent. You will play a key role in booking travel and hitting sales KPIs. There may also be opportunities for overseas travel to other offices, depending on performance and eagerness to learn.
Key Responsibilities:Handle inbound sales calls, understand customer needs, and offer expert cruise and land holiday solutions Provide exceptional customer service, adapting your approach to each call Close sales and offer alternative solutions when needed Meet/exceed KPIs, including Conversion Rate, Margins, Data Capture, and Call HandlingMake accurate cost calculations and provide quotes promptly Complete booking process and administration accurately Work as part of a dynamic team, collaborating with other departments to ensure smooth customer journeys Follow compliance guidelines, including FTC, state Seller of Travel laws, and data protection policies
Qualifications/Skills/Experience:Travel industry experience beneficial, but not essential (full training provided) Sales environment experience (call center preferred, but not essential) Foreign language skills useful but not required
Critical Competencies:Results-driven, highly motivated, and self-motivated Strong understanding of profit and loss calculations, gross margin percentages Proven sales history and ability to meet KPIsAbility to build rapport and relationships with customers Adaptable, organized, and target-focused Resilient under pressure with a focus on quality and profitability Excellent communication and listening skills Flexible to work weekends and extended hours High attention to detail Proficient in Excel, Word, Outlook, and internet navigation
Benefits:10 days paid vacation (increasing to 15 or 20 after 5 years of service) Health Insurance 401K with company contribution3 days PTO5 days paid sick leave Annual discretionary company bonus Possible participation in FAM trips
(RN) Call Center Nurse Specialist // Orlando FL 32822
Agent Job 16 miles from Maitland
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Business Call Center Nurse Specialist
Visa GC/Citizen
Location 6272 Lee Vista Blvd, Orlando FL 32822
Division Pharmaceutical
Pay Negotiable
Contract 6 Month Temp-to-Hire on performance
Timings Mon - Fri between 12.30AM - 9.00PM
Qualifications
POSITION OVERVIEW
Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
· Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
· Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients.
· Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
· Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
· Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
· Performs other related duties as assigned or requested.
Scope of Position Responsibilities
· For Internal and External Relationships: Responsible for customer and patient interactions.
· For Organization Influence: Limited - Works within the guidelines of a specific program.
· Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
· Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment.
· Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment.
License/Certifications
· Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana
Additional Skills
· Analyze data
· Answer telephones
· Develop/maintain networks on a broad cross section
· Effective at group involvement
· Handle multiple tasks
· Compile data/statistics
· Establish filing system
· Input data into computer systems
· Use computerized spreadsheets to conduct analysis
· Problem solving
· Research information
· Strong communications-written and verbal
· Time management
· Effective interpersonal, negotiating and communication skills required.
Computer Skills
· Data entry
· Visual concentration on computer screens
· Multi-user computer systems
· Personal Computer
· Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
If you are available and interested then please reply me with your “Chronological Resume” and call me on **************.
Additional Information
Thanks & Regards,
Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************
*************************
Call Center Professional
Agent Job 25 miles from Maitland
The BDC Representative supports our sales efforts by contacting prospective customers.
Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Product Specialists.
Job Responsibilities:
Maintain a minimum standard of outbound calls to prospective customers
Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
Adhere to lead management plan guidelines for each lead in your database
Respond to internet leads and inquiries
Accurately record interactions with each prospective customer in our database
Other reasonable duties as may be requested
Requirements:
1-2 years customer service experience in an outbound calling environment
Outstanding written and verbal communication skills
Prior phone experience, required
General knowledge of the automotive industry
Proficient in MS Office
Ability to work evenings until 9:00 PM
Ability to work weekends as business needs dictate
Bilingual, a must
Competencies:
Goal–oriented individual, driven to exceed personal and team goals
Exceptional communication and customer service skills exemplified to internal and external customers
Effectively collaborate with fellow employees
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Reservations Agent
Agent Job 24 miles from Maitland
- Schedule 3pm - 11:30pm Monday - Tuesdays off
This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks. This position also enters rental reservations from online travel agencies and maintains Marketing reservations.
Specific Responsibilities:
Core duties and responsibilities include the following:
Confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange.
Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling.
Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com, Airbnb
Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership.
Answer and return emails and voicemails providing excellent customer service
Accounting duties include receiving payments for maintenance fees and taxes, setting up payment arrangements.
Assures Owner information in the property management system is accurate and up to date.
Assists the front office in researching information as requested.
Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
Performs all other duties as assigned by management.
Managerial Responsibilities:
This position has no supervisory responsibilities.
Position Requirements (Skills/Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to represent the resort professionally and interact positively with owners and guests.
Previous customer service experience.
Previous experience in reservations or data entry. Experience in a resort setting is a plus.
Experience with internet software; and word processing software
Experience:
The requirements listed above are representative of the knowledge, skill, and /or ability required.
Education:
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Flexible Scheduling:
Must be able to work Monday through Friday and Saturdays as required.
Physical Demands:
While performing the duties of this job, the employee is required to walk, stand, stoop, kneel, crouch. The employee Is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight.
The employee will occasionally be required to climb a step ladder or balance and, to talk, to hear and /or smell. The employee must regularly push, pull, lift and /or move 10-25 lbs. And occasionally push, pull, lift and /or move 50 or more pounds with assistance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good customer service skills are a must.
Standards of Appearance:
This position is highly visible in all resort areas. Team member must present a professional appearance and must adhere to all Operating Procedures and Standards of Appearance set by Daily Management and the Resort.
Standards of Conduct:
The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.
Note:
This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Job duties will vary based on the property location specific. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement.
Position Summary:
This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks. This position also enters rental reservations from online travel agencies and maintains Marketing reservations.
Specific Responsibilities:
Core duties and responsibilities include the following:
Confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange.
Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling.
Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com, Airbnb
Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership.
Answer and return emails and voicemails providing excellent customer service
Accounting duties include receiving payments for maintenance fees and taxes, setting up payment arrangements.
Assures Owner information in the property management system is accurate and up to date.
Assists the front office in researching information as requested.
Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
Performs all other duties as assigned by management.
Managerial Responsibilities:
This position has no supervisory responsibilities.
Position Requirements (Skills/Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to represent the resort professionally and interact positively with owners and guests.
Previous customer service experience.
Previous experience in reservations or data entry. Experience in a resort setting is a plus.
Experience with internet software; and word processing software
Experience:
The requirements listed above are representative of the knowledge, skill, and /or ability required.
Education:
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Flexible Scheduling:
Must be able to work Monday through Friday and Saturdays as required.
Reservations Agent
Agent Job 16 miles from Maitland
Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World , Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.
Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.
If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!
Key Responsibilities:
Answer incoming calls promptly and provide callers with resort information and accommodations
Gather detailed caller information and create leads for follow-up as part of outbound calling program
Meet goals set for outbound call production
Convert telephone inquiries into reservations, maintaining acceptable performance statistics
Book reservations accurately and efficiently utilizing telephone, internet, group booking fax, room lists and the other forms of reporting
Have detailed knowledge of our amenities, including all rates and packages for current and future season, available discounts, special package offerings
Familiarize the Manager on Duty and/or the appropriate Salesperson of any arriving VIPs
Attend all department meetings including required safety meetings when requested
Assist with entering of individual and group reservations in the system, specifying billing instruction and securing all payments as outlined in the group contract
Load group rooming lists, assigning rooms, specifying billing instructions and securing final payments in full prior to group arrival
Process advance deposits through credit card or other acceptable payments
Work with minimal supervision and have excellent customer service skills
Up-sell unit reservations and have excellent knowledge of all the recreational activities Evermore offers
Perform all other duties as assigned by the Manager
Education, Skills, and Experience:
Good computer skills in PMS, email, web browsing and scheduling software
Good typing skills (45 wpm or better)
Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, members, guests, and co-workers
Ability to speak or read in Portuguese or Spanish is highly desirable
Answer calls in a warm and professional tone utilizing the provided scripting as a guide
Able to handle guest requests in a detailed manner
Adhere to property and company policies and procedures
Excellent communication and interpersonal skills; ability to interact with a wide range of people
Outstanding organizational, attention to detail, and problem-solving skills
Ability to multi-task in a fast-paced environment, an ever-changing environment and prioritize job duties
Capable of working scheduled hours, including weekdays, weekends, nights, and holidays
Physical Requirements:
Able to safely lift, pull and push up to 25 pounds
Able to stand, walk, stoop, kneel, bend, and reach periodically
Visually look at a computer for extended periods
Able to sit and use the computer for hours at a time
Subject to environmental conditions, work activities can occur inside and outside
Visually look at a computer for extended periods
Repetitive hand motions, such as typing
Our Work Culture & Environment: We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore's core values-
Easy on Purpose, Unexpected Delight, and Service Savvy
-and fosters a culture built on
TOGETHERNESS
.
At Evermore, your role isn't just a job-it's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.
Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you!
EOE/M/F/D/V
Reservationist
Agent Job 16 miles from Maitland
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customer service to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
Freight Agent / Dispatcher
Agent Job 16 miles from Maitland
Full Job Description transportation service provider located in Orlando,FL New Office offering a remote working opportunity .
We are seeking freight Agent / Dispatchers who does not have an existing customer base.
As an independent agent, you solicit freight services from your customers, arrange the transportation, dispatch loads to drivers and monitor their freight to its final destination. We provide ALL of the back office administrative and support work so that you can focus on selling & moving freight.
We are an asset-based brokerage and trucking company looking to expand our freight agent network. If you have a book of business it is a plus but not needed
Preferred candidates should meet the following requirements...
Responsibilities:
Handle all incoming calls from drivers and customers.
Make Out bound cold calls to new potential customer.
Monitor electronic messages for the entire fleet and respond to drivers requests and inquiries accordingly.
Handle O.S.&D issues as they arise.
Handle all accidents as they arise.
Complete all computer work for Loaded Calls, Empty Calls, Relays, Etc.
Requirements:
Effective interpersonal skills and behaviors conducive to a service/team-oriented environment (e.g., diplomacy, tact, flexibility, positive approach).
Ability to plan and meet deadlines, prioritize, and handle several projects simultaneously.
Ability to be self-directing and to work with minimum of supervision.
Demonstrated effective problem-solving capability with creativity in providing solutions to new issues to exploring alternatives.
Ability to communicate effectively and employ a high level of diplomacy and tact both verbally and in writing.
Broad-based understanding of and proficiency in the use of PC's and other skills, which include MS Word, MS Excel, MS Access and MS PowerPoint.
Ability to work a 15-20 hours a week to maximize commission sale goals.
1+ years experience B2B telemarketing or inside sales
Remote Home office Required
View all jobs at this company
Cruise Booking Agent
Agent Job 48 miles from Maitland
🌟 Now Hiring: Cruise Booking Agent 🌟
Do you have a passion for cruising and love helping others plan unforgettable sea adventures? We are seeking enthusiastic and dedicated individuals to join our team as Cruise Specialists. No prior experience is required. Get trained as a cruise booking agent where you can obtain knowledge in many specific areas of the industry.
Responsibilities:
Assist clients in planning and booking their dream cruises, including selecting cruise lines, itineraries, cabins, and excursions.
Stay up-to-date with the latest cruise industry trends, promotions, and offers.
Utilize our training program to develop the skills needed to excel in the role.
Manage bookings, reservations, and payments through our booking system.
Qualifications:
No prior experience is required - we provide comprehensive training!
Excellent communication skills and a passion for helping others.
Ability to work independently and from the comfort of your own home.
A love for cruising and a desire to share that passion with others!
Join us in making cruise dreams a reality and enjoy the flexibility of working from home, even with no prior experience. You'll receive comprehensive training and gain access to incredible travel benefits. We look forward to welcoming you to our team and helping you set sail on a new career!