Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job In Macon, GA
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Real Estate Showing Agent
Agent Job In Macon, GA
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Macon and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Macon area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Georgia.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
CUSTOMER SERVICE REP II
Agent Job In Macon, GA
Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
* Schedule: Tuesday - Friday 9 am to 5:30 pm, Saturday 8 am to 5 pm
* Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Get paid early. Get paid fast.
* 401(k) with annual company match.
* Paid holidays, vacation time, educational assistance program, and more!
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
* Ability to cross train in multiple departments
* Monitor customer reporting; communicate critical issues.
* Research and respond to customer inquiries.
* Maintain customer files to ensure up to date information.
* Manage customer requests for assistance, information, and issue resolution.
* Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
* Maintain regular communication with decision makers within customer organizations.
* Train customers on various business applications to maximize company value to the organization.
* Analyze and respond to various customer requests involving store level and group level information.
* Respond to various customer requests and needs.
* Answer inquiries by phone, email, and internet response.
* Perform other duties as needed or assigned by supervisor.
* Other duties may be assigned.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
* High School Diploma or GED.
* 2 or more years of customer service experience.
* Ability to type 45 wpm and perform 10-key by touch.
* Strong verbal and written communication skills, and organization and planning skills.
* Knowledge and experience with all Microsoft office applications.
* Ability to prioritize pending tasks in a logical manner.
* Ability to learn quickly, retain information and meet deadlines.
WORKING CONDITIONS:
* Office environment.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HVAC Service Account Representative
Agent Job In Macon, GA
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us out: ******************* ZMNrDJviY
What you will do
The HVAC Service Sales Representative is critical to the overall growth and profitability of the HVAC Service business! You will be responsible for initiating, establishing, and building profitable service relationships between new customers and Johnson Controls (JCI). You will focus on selling renewable maintenance agreements as the key building block for establishing these relationships, and you will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. You will use sales tools to plan and document sales progress as well as increase business opportunity in current accounts and you are expected to obtain and close business on a monthly basis.
How you will do it
Follow a disciplined and professional process to identify, target, and qualify prospective new customers and take advantage of market conditions and networks effectively to uncover new leads and contacts.
Contact prospective customers and schedule appointments as well as build a referral network to identify new customers.
Conduct sales calls designed to identify key sources of problems and/or dissatisfaction and consulting with Facility Directors regarding operating and maintaining heating/cooling, ventilation, and control system equipment.
Develop a sense of urgency to resolve needs and position Johnson Controls as the supplier of choice. Propose solutions to prospective customers' needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understand the customer's business and speak their language.
Review and finalize proposals with prospects and secure their commitment to the Johnson Controls solution.
Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain service agreements, extend service agreements, and support the collections process.
Keep management informed of progress and account status using the Johnson Controls Salesforce tool. Know when to call for assistance from management to keep the sales process moving.
Develop and implement territory marketing plans consistent with the Johnson Controls Building Solutions business strategy. Attend and present at trade shows. Participate in professional organizations.
Represent Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.
What we look for
Required:
Two to three previous progressive sales roles with proven results.
Aptitude for technical knowledge with high level of attention to detail.
Enviable presentation skills complete with the ability to captivate in both individual and group communications.
Selling of "service" and intangibles.
Exposure to sales methodologies, standards, and disciplines.
Preferred:
Knowledge of Building HVAC Systems.
Post-secondary education.
Previous experience in Salesforce.
#LI-AA2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Geek Squad Advanced Repair Agent
Agent Job In Macon, GA
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID981270BR
Location Number 000365 Macon GA Store
Address 4676 Presidential Pkwy$15 - $19.48 /hr
Pay Range $15 - $19.48 /hr
Direct Sales Agent Specialist (2398)
Agent Job In Macon, GA
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you're recognized and rewarded for your results?
If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!
What makes Direct Auto Insurance unique?
Day 1 Benefits
Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more!
20 PTO Days per year & 6 Paid Holidays!
Ability to sell a multitude of industry-leading products through retail stores and phone!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Base hourly rate plus uncapped monthly incentive!
Minimum Qualifications:
0 - 2 years of experience
P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.
Preferred Skills and Competencies:
Successfully closes sales of insurance and ancillary products.
Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
Initiate outbound calling to established target customer base for Product offerings.
Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company's position in the marketplace.
Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager's supervision.
Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.
#LI-LS2
Compensation
Unlicensed
Base compensation offered for this role is $17.00 hourly and is based on experience and qualifications.
Licensed to Sell Auto Insurance
Base compensation offered for this role is $20.00 hourly and is based on experience and qualifications.
***Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.
At National General, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Insurance Agent (Entry Level)
Agent Job In Macon, GA
The Summers Agency is looking for an Insurance Agent to join our team! This is a full-time or part-time life and health insurance role for an Insurance agent at The Summers Agency. This role involves selling life insurance policies by building and maintaining client relationships, managing the policies, and staying current on insurance industry trends and regulations. This is a 1099, commission only position.
WHAT do we do?
The Summers Agency is partnered with a national brokerage firm to help our clients find affordable and trustable insurance, get out of debt, and protect their retirement.
HOW do we do it?
We have a NATIONWIDE inventory of leads from prospective clients who are requesting our help in finding them the best financial protection for their personal situation. We partner with our “in-house product specialists” to determine what they might qualify for based on the information they've provided such as their age and health conditions, as well as financial responsibilities and goals.
We respond to these clients' requests by calling to verify the information they provided and scheduling an appointment to go over their options.
We get choose HOW we meet with clients, whether it be over the phone, Zoom meeting rooms, in the comfort of their home, or even over a shared meal! You can meet with clients remotely, in-person, or a mix of both (hybrid).
Once the client(s) select their coverage and/or investment plans, we assist them by logging in to our sales platform and submitting the proper applications for underwriting.
Upon approval, you'll receive a commission from the carrier for the business you submitted DIRECTLY to your bank account. Some of our carriers also offer instant approval which means you can get paid THE VERY NEXT DAY!
What is the PAY?
This is a 100% fully uncapped commission position and our carriers pay WELL.
There are no income caps or minimum quotas. The brokerage and carriers also offer bonuses and reward trips.
It is an uncapped earnings position so if you want to make more money, all you have to do is meet with more clients! Our carriers also WANT us to do business with them, so they often offer bonuses, trips, and incentives. Your success and earnings are all dependent on the effort YOU put in.
Commissions/Compensation is typically received within 1-7 days of submitting an application and the policy being issued. No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
WHY would you want to join our team?
We truly care about our clients and with the nature of our work, our clients often become like family. The service we provide our clients is important to them and they are seeking our professional help with the protection of their family and assets in mind, and so it's important to us.
While we understand what a privilege and great income opportunity this has allowed us, we value our time more than anything. So time with family, time traveling, time pursuing your passions, time to create - whatever that looks like for you, we believe that we're meant to live a life beyond work, sleep, and taxes.
Set your own schedule and work from anywhere (full remote accessibility)
Financial freedom and control over your income
Unparalleled mentorship from TOP industry leaders
Ongoing personal and professional development
WHO are we looking for?
We are looking for like-minded, passionate people, that are self-motivated and self-disciplined. This position is 1099 and you will BE YOUR OWN BOSS. While being an independent contractor does come with benefits like control over your own schedule, more free time, and financial freedom, it also comes with many responsibilities. We do offer unparalleled mentorship, but it's your responsibility to SHOW UP FOR YOURSELF and do your job well (respond to client requests, show up for meetings with clients, utilize sales and training tools to achieve the level of success you desire - ASK FOR HELP WHEN NEEDED).
How to APPLY?
Apply within and complete the pre-screening questions.
You DO NOT have to be licensed in order to apply, however, a Life and Health Insurance License is required for the position and will need to be issued prior to starting your training. If hired, we will help un-licensed candidates through the licensing process.
CSR
Agent Job In Macon, GA
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Licensed Insurance Agent
Agent Job In Macon, GA
As one of the nation's largest and most established IMO's, AmeriLife's hybrid-model offers the best of both the independent and the career worlds. Insurance companies come and go, but AmeriLife's unique combination of stability and growth feeds us with new opportunities every day.
AmeriLife is looking for highly motivated, career-driven individuals who are looking to make a difference in their community.
With 50 years of experience, over 50 top-quality carriers, corporate support and a system that works, we invite you to join our team. Whether you're new to the industry or setting out on your own, you'll discover more than a job here, but a lasting career with the opportunity for advancement and growth.
Our agents do more than provide insurance policies, they provide a complete experience that gives our customers peace of mind.
KEY RESPONSIBILITIES
* Provide outstanding customer service to all AmeriLife clients
* Engage in a needs analysis for your clients, determining what may best serve their retirement, life and health insurance needs
* Develop business relationships with new clients
What AmeriLife provides:
* Training and development - Online training, classroom setting and field training
* Leads Program - Direct mail, seminars/workshops, digital/media leads, and more!
* Industry-leading commissions
* New agent Fast Start Bonus program
* Advanced commissions on many products; NEW - Daily pay on some products!!
* Unlimited earning potential no sales caps
* Opportunity for advancement: AmeriLife promotes from within
* Use of AmeriLife iPads with full access to producer sales tools
* Contract with more than 50 of the industry's top insurance organizations
* Professional marketing materials designed by our in-house marketing team
* Tailored and timely sales support from our expert home office staff
* Assistance in pre-licensing, fingerprinting and state insurance exam for qualified candidates
If you want to take your career to the next level and become a professional in the insurance industry, apply today!
Customer Service Representative
Agent Job In Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn up to $20/hr
Growth Opportunities
Ongoing Training To Learn Valuable Skills
Paid Time Off
Employee Appreciation
The position of Customer Service is to provide exceptional customer service reflective of Ricky Heath's values by ensuring that the first interaction with the customer exceeds their expectations in terms of service quality and to provide options for service appointments and meet performance metrics required by the company.
Responsibilities:
Respond to incoming customer calls with courtesy, offering appointment windows and requested lead times.
Engage in outbound calling to secure the appropriate amount of scheduled calls and club memberships required for a successful service operation.
Follows Customer Care “Call Script” for quality and efficient responses to customers.
Maintain required daily call counts to meet daily, weekly and monthly quotas.
Maintain complete, accurate and updated information in the customer database.
Ensure “Club Memberships” are renewed and preventative maintenance appointments are scheduled for technicians.
Work with Dispatch to schedule service calls and debrief technicians with accurate customer information.
Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
Requirements:
High School Diploma or GED Required
Prior call center experience preferred.
Must be available to work Monday - Saturday from 7AM-7PM rotating days and shift.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
Customer Service / Sales Representative
Agent Job In Macon, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative
Agent Job In Macon, GA
About the role Employee will exercise professionalism in answering phones, responding to customer requests, servicing customers at the sales counter, and assisting account managers in satisfying customer need. This position reports to the Customer Service Manager.
Fulltime, Hours typically 8-5 or 7:30 to 4:30
Overtime can be required
Location: Macon
Salary range is based on experience:
Responsibilities
Direct contact with customers, by phone or at sales counter
Taking orders from customers and keying orders accurately in the computer system
Checking inventory and along with other general office clerical functions.
Directly assisting the account managers
Employee will attend weekly meetings, work with others as a team, occasionally deliver parts to a customer, and occasionally assist with warehouse functions.
Employee will perform other tasks as assigned or needed by supervisor that employee can safely perform.
Requirements Candidate requirements
HS Diploma/GED request
Must have 2 to 4 years parts sales experience and computer skills
Successful candidates must submit to post offer pre-employment physical examination, drug screen, and have an acceptable 3-year Motor Vehicle Report as may be required by current company policy.
The employee is frequently required to:
stand; walk; stoop, kneel, crouch or crawl and be able to sit and climb or balance
handle or feel, reach with both hands and arms; and talk or hear.
regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds
use of various measuring tools, basic math skills and basic computer skills.
have excellent verbal and written communication skills are required.
drive various vehicles to include, trucks and forklifts.
Work involves:
moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Work environment involves some exposure to hazards, chemicals, or physical risk, which require following basic safety precautions to include the use of PPE.
For the most part ambient room temperatures, lighting and traditional office equipment as found in typical office environment.
Benefits Benefits
Medical, dental and vision coverage
401k with match
ESOP (Employee Stock Ownership Plan)
Company paid short-term and long-term disability
Employee assistance program
Life & ADD
Paid time off and holidays
And more…
Customer Service Representative
Agent Job In Macon, GA
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
* Medical Insurance- multiple plans to choose from
* Dental & Vision Insurance
* Short Term Disability & Long Term Disability Options
* Life Insurance
* Generous PTO plan
* Paid Holidays
* 401K
* 401K match
* Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
* All products we carry
* Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
* Basic Brightree Functions
* Proper Intake Procedures
* Insurance Verification and Eligibility
* CMN Requirements and Prior Authorizations
* Documentation Requirements of the Equipment
* Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
* Difference Between Verbal, Written and WOPD orders
* Complaint Resolution Procedures
* Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
* Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
* Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
* Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
* Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
* Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
* Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
* Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
* Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
* Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
* Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
* Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
* All patient files and information are maintained and current at all times.
* Participates in company training programs
* Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
* Timely filing of all necessary paperwork into patient charts.
* Assist in working various computer reports for quality assurance.
* Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
* Strict adherence to all company policies and procedures.
* Performs schedules hours, staggered shifts in accordance to the needs of the company.
* Perform all above duties in other company locations when required.
* May perform other duties not specifically listed in this position description as assigned by supervisor.
* Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
* High School Diploma or equivalent
* Previous experience in a Clerical or Customer Service environment
* Knowledge of Microsoft Office (Word, Excel) etc.
* Proficient general office skills (typing, computer, fax, filing, multiple phone line)
* Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Customer Service Rep(08872) - 4319 Hartley Bridge Suite 120
Agent Job In Macon, GA
Title Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Customer Service Representative
Agent Job In Macon, GA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
Customer service/ Customer Service Representative
Agent Job In Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all.
You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy.
Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap!
Responsibilities for an Entry Level Sales & Marketing Associate
•Execute day to day sales, marketing, and campaign management
•Excel in our management training program working from Entry Level to Senior Management
•Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand
•Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations
•Build client relationships through service excellence and balance their campaign needs with your proactive approach
•Get your hands dirty with team building, growth, and expansion efforts
Qualifications
Preferred qualifications:
•Interest in developing customer partnerships.
•Detail oriented with the ability to prioritize, plan, and organize sales activity.
Additional Information
If You are
-
Lazy
-Boring
-Unmotivated
-Looking for a desk job with no advancement
****These traits are contagious and we would prefer not to catch them****
BDC Representative
Agent Job In Macon, GA
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
As a Business Development Rep, you will be responsible for handling scripted inbound/outbound calls and setting appointments for members of the sales team. If you are looking to grow with a company and feel determined to exceed goals, this would be a great opportunity for you! Please review the responsibilities below and apply! At Butler Toyota we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Butler Toyota is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Job Responsibilities for Business Development Rep:
Ability to execute outbound calls and follow-ups with customers who have already visited the dealership
Manage and ensure that sales inquiries are answered in a timely manner
Ensure that calls, emails, and chats are not only professional but delivered according to script
Confirm both existing and new appointments
Reschedule missed appointments
Additional Information: Hourly base with an uncapped monthly bonus structure and professional development opportunities. Benefits available to full-time employees. A waiting period may apply for eligibility.
Requirements
Must have excellent phone skills and great customer service skills. Previous experience in a sales position preferred.
Title Processing Representative
Agent Job In Macon, GA
Title Processing Specialist - Macon, GA Salary: $17.37 per hour / $35,000 annually * Earn a 10% differential incentive for applicable evening shifts * No weekend or holiday schedule requirements Come grow with GEICO's Salvage Team! We're in search of highly motivated individuals ready to provide extraordinary service and solutions to our customers. Join our call center team and make a difference in someone's day after their vehicle has been declared a total loss.
As a Salvage Agent you are there when it counts: accidents and natural disasters are traumatic experiences, and our call center team supports our customers during this difficult time. Through our paid, industry-leading training, you'll learn how to ensure a smooth insurance claims handling process for policyholders in all 50 states. Our Salvage team supports our customers by managing interactions with salvage yards, financial institutions, and our internal staff to compile paperwork and issue claims payments.
Qualifications & Skills:
* In office position - must be willing to commute to 4295 Ocmulgee East Boulevard Macon, GA 31295
* Prior call center or customer facing experience preferred
* Strong computer proficiency and typing ability - experience with Microsoft Office, e-mail, Web-enabled applications, and database software
* Outstanding customer service and professional communication skills, both over the phone and written
* Ability to multi-task and prioritize work successfully in a fast-paced, high-volume call center environment
* Minimum of high school diploma or equivalent
Position Details:
* GEICO's paid training extends over a period 16 weeks including 8 weeks of classroom training, and 8 weeks of nesting in the call center environment.
* Must be available to work a Monday through Friday schedule with a mid-day start time. Example 12:45pm-9pm (EST).
* Full-time work schedules are 38 hours and 45 minutes per week.
* Associates who meet and maintain department standards may be eligible to work from home one (1) day per week after successful completion of all training (training will require a minimum of 6 months in-office).
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
* Premier Medical, Dental and Vision Insurance with no waiting period
* Paid Vacation, Sick and Parental Leave
* 401(k) Plan
* Tuition Assistance
* Paid Training and Licensures
* Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Front Desk Agent
Agent Job In Macon, GA
Benefits:
Dental insurance
Employee discounts
Paid time off
Vision insurance
As a Front Desk Agent at Avid by IHG - Macon, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys.
Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns.
Reservation Management:
Manage room reservations, including booking, modifying, and canceling reservations as needed.
Assist with room assignments and ensure that guests are accommodated according to their preferences and needs.
Guest Services:
Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.
Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience.
Administrative Tasks:
Maintain accurate records of guest information, reservations, and billing.
Process and file guest registration cards and other documentation as required.
Handle phone calls, emails, and other correspondence related to guest services and reservations.
Collaboration:
Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly.
Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience.
Security and Safety:
Monitor the hotel's security systems and report any unusual activities or safety concerns to management.
Ensure that guests' personal information and privacy are protected at all times.
Problem-Solving:
Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction.
Make decisions and take action to address any unexpected situations or emergencies
Qualifications:
High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus.
Previous experience in a front desk or customer service role preferred but not required.
Excellent communication and interpersonal skills with a friendly and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in computer systems and hotel management software.
Ability to work efficiently under pressure and handle a variety of tasks simultaneously.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
Compensation: $12.00 - $14.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Virtual Customer Service Representative
Agent Job In Macon, GA
Calling all individuals with flexible schedule needs! Call Control is looking to add several virtual team members to our vibrant customer service team. It's time to break up with your typical 9 to 5 and telecommute with a company that cares.
Our benefits programs were designed with our team members' preferences in mind. Some of the benefits offered are:
Simple IRA Retirement Plan with 3% company match
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Paid Time Off
Merit based rewards system
Starting wage is $11.00/hour
Semi-Annual Pay and Performance reviews
Note: All applications, interviews, orientation, and training will be done virtually.
Job Duties:
Field inbound calls on behalf of dealership clients and assist customers.
Project a friendly and helpful demeanor while communicating with customers in order to provide exceptional customer service.
Work efficiently and effectively in a team-based environment.
Schedule service appointments and answer basic inquiries as needed.
Gather and update customer and vehicle information.
Address customer inquiries and concerns to meet dealership and manufacturer objectives.
Conduct outbound calls following a pre-designed script (service/sales follow-up).
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.