Real Estate Agent
Agent Job In Syracuse, NY
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
State Farm Insurance Agent Team Member
Agent Job In Liverpool, NY
INSURANCE ACCOUNT MANAGER -State Farm Agent Team Member
$50,000 to UNLIMITED (uncapped commissions!!) a year opportunity
ROLE DESCRIPTION:
Neff Insurance and Financial Services, Inc dba Renee Neff- State Farm Agent is searching for an insurance account manager whose actions are driven by keeping the customers' best interest as my primary goal. Customer Service + (service plus pivot to sale) business model, with 1/4 role service & 3/4 sales anticipated role. As our Insurance Account Manager - State Farm Agent Team Member, you're the architect of your income potential! Experience preferred but training provided for new to insurance career and income minded individuals, our knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. Internal leads provided and marketing based on community events driven by Renee Neff, so creates a natural prospect list for you that's higher conversion rate than purchased insurance leads! Are you a ROCKSTAR and tired of working only dead internet purchased leads with low conversion ratio? Our model is different...
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company parties
Current customer based leads
Multiple State Licensing/Prospecting: NY, VT, PA cross licensing for flexible prospecting within P&C and Life/Health Products
COMPANY DESCRIPTION:
Fast paces office with large growth goals, we're looking for career minded candidates who want opportunity to grow with the company and learn while on the job working next to industry professionals, this position is entry level but has HUGE growth opportunity to learn and make this a career. Need self confident individuals who are looking to grow with a team environment.
Call Center Representative CSR
Agent Job In East Syracuse, NY
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Real Estate Agent
Agent Job In Syracuse, NY
Dedicated Real Estate Professional or a pre-licensed person considering a career in Real Estate. Good communication skills, learning based, and integrity are some of the stand out attributes of the position. Keller Williams Realty is soon to be the No#1 Real Estate company in the USA. The education, models and systems to help Agents succeed are the best in the business.
Customer Service Representative (Spanish/Portuguese)
Agent Job In Syracuse, NY
Save lives, from the workplace to anyplace.
The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries.
Position Highlights:
Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting.
Scope / Accountabilities
State Programs, Traffic Court Programs
25-30 courses/products supported in different formats (e.g., online, in-person classroom)
What You'll Do:
Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements.
Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries.
Apply empathy, listening, and service techniques to defuse situations and avoid call escalation.
Provide specific and unique program/schedule information accurately to customers.
Efficiently communicate through chat and email to research and resolve enrollment/completion issues.
Accurately input student data and process live credit card payments while maintaining PII and PCI compliance.
Clearly and concisely document customer interactions with account notes in business systems.
Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions.
Consistently promote self-service options and customer engagement to meet team goals.
Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution.
Promptly process returned mail-in business systems to reduce costs associated with outdated address data.
Complete other duties as assigned.
We're Looking for Someone with:
High school diploma and at least 2 years of relevant customer service or call center experience.
Strong customer service and team orientation.
Data entry accuracy and integrity.
Bilingual (English/Spanish/Portuguese) a must.
Bachelor's degree preferred.
Experience with Microsoft Office is a plus.
Hourly rate - $19.50/hr
This is a hybrid position with two days remote and three days in the office.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Student loan pay-down
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is an equal-opportunity employer.
Customer Service Representative - Order Management
Agent Job In Cazenovia, NY
* Day-to-day liaison with nominated accounts; provide support as necessary and assist customers with special requests. * Processing of orders, contracts, and amendments using the Knowles Oracle ERP system, ensuring that the terms of sale meet the requirements of the company by cross-checking with the Knowles CRM system.
* Responsible for the resolution of rescheduling and/or re-routing of product, shipping issues and/or delays, returned goods and pricing issues in a timely manner.
* Deal with any quality concerns and coordinate with the appropriate quality department for corrective action and follow-up to achieve customer satisfaction.
* Attend meetings as required.
* Communicate with other Knowles departments regarding customer related issues.
* Working knowledge & understanding of ERP/MRP systems and their use in a manufacturing environment is a plus, but not necessary.
* Experience with Oracle and CRM a plus, but not necessary.
* Strong customer service skills for both internal and external customers.
What's in it for you on Day 1:
* Medical, dental and vision insurance plans
* Prescription Drug Plans
* Basic Life Insurance
* 401k plan with company match
* Tuition Reimbursement Program
* Security Clearance Incentive Program
* Employee Referral Program
* Overtime opportunities
* Alternate work schedules available
* PTO (10 days) and NYS Sick and Safe Leave
* Paid Holidays
Exciting Onsite Perks:
* Free Starbucks coffee available at our café
* Free access to our Fitness Center
* Fresh food is available for purchase in the cafeteria store.
* Employee Appreciation Events
Knowles is committed to providing a competitive and fair total compensation package for all employees.
One element in our total compensation package is base pay. The starting salary for this role is targeted to be $21.00.
Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.
Equal Opportunity Statement: Knowles Precision Devices prohibits pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.
ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.
Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
Real Estate Showing Agent
Agent Job In Syracuse, NY
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Syracuse and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Syracuse area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New York.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Physician Marketing Agent - Primary Care
Agent Job In Syracuse, NY
BioPharma Account Representative - Primary Care & Specialty (Entry or Experienced) We are a fast-growing pharmaceutical and healthcare company that markets a variety of innovative healthcare products. We are currently looking to add many sales professionals to our Pharmaceutical Rep team. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search of an energetic Pharmaceutical Rep to add to our Pharmaceutical Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States.
Your Responsibilities as one of our Pharmaceutical Sales Reps:
Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of our pharmaceutical products.
To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times.
Maintain knowledge and data, which are constantly changing, with respect to the pharmaceutical products you represent.
Provide product educational programs/in-services to customers.
Work within Compliance guidelines and our industry regulations at all times.
Develop strategies and tactics to generate sales.
Develop and implement strategies specific to each customer within an account (i.e., Office Manager, Physician Assistants, nurses, billers, secretaries, etc.).
Effectively manage allocated resources (i.e., financial).
Provide outstanding customer service by responding to our customers' requests, inquiries and needs.
Why You? Is a Pharmaceutical Sales Rep job right for you?
You must have strong sales abilities or demonstrated success as a Sales Rep professional
Ability to understand and communicate highly scientific and technical medical information.
Industry product knowledge
Excellent communication / interpersonal skills
Passion for excellence / embrace competition
Preferred qualifications to become one of our Pharmaceutical Sales Representatives:
Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution
Demonstration of high performance
Strong communication, presentation and influencing skills required
Demonstrated ability to identify unique sales opportunities and to perform tasks beyond designated responsibilities
Demonstrated teamwork and leadership skills
Strong business planning skills and ability to multi-task.
Why work for us?
Our mission is to improve the quality of human life by enabling our Pharmaceutical Reps to do more, make patients feel better and live longer. Our world-leading business deliver innovative medicines, and consumer healthcare products. We need a talented and motivated sales workforce to deliver against our strategy. To achieve this, we strive to attract the best sales people and to create an environment that empowers and inspires.
Customer Service Agent - Microtel Inn & Suites Farmington
Agent Job In Farmington, NY
Full-time, Part-time Description
Are you a guest focused individual with a Caring attitude? Do you want to be part of a company that provides Flexibility? Opportunities for Growth are just one of the many reasons to join our winning team, where Loyalty is rewarded, and Respect is at our core. We'd love to discuss a future with you at Indus Hospitality Group.
Benefits:
-Full and Part-Time opportunities with a flexible schedule
-Paid training
-Company provided uniforms
-Comprehensive benefit packages for Full time positions
-Earned Sick/Vacation time
-Holiday Pay
-Competitive wages
-brand available discounts
General Accountabilities:
-responsible for all assigned job duties as described in our company policies and procedures
-adheres to all brand guidelines
-responds to all guest requests for service and amenities.
-responsible for any other duties as assigned by management.
About Indus Hospitality Group:
Indus Hospitality Group has grown substantially over the last four decades, contributing to regional economic development through its portfolio of over 75 properties, including hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. Our success stems from a commitment to our employees' growth, loyalty, respect, flexibility, and caring, offering a career path, not just a job. Our team's excellence has been recognized with numerous national and regional awards.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $16-$18/ HR
Customer Service Representative
Agent Job In East Syracuse, NY
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls and emails from customers inquiring about selling their vehicles.
Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
Arrange vehicle pickups from customer homes and businesses.
Maintain awareness of inventory levels and top sales parts
Open communication with General Managers to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
Customer Experience Representative
Agent Job In Phelps, NY
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.$20 - $20 an hour
Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
CSR Call Center - ENT
Agent Job In East Syracuse, NY
Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction.
**Key Responsibilities:**
- Provide exceptional customer support to homeowners.
- Handle homeowners to assist with locating local service providers.
- Manage all customer interactions via inbound/outbound phone, email, and written correspondence.
- Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications.
- Communicate customer facing issues to management and identify areas of opportunity
- Collaborate with internal departments to resolve customer opportunities
- Actively participate in departmental Excellence initiatives as well as agent certifications
**Preferred Qualifications:**
- High School Degree/GED
- 2+ years of experience in a call center and troubleshooting
**Key Qualifications:**
- Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred)
- Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer
- Excellent customer service skills
- Strong written and oral communication skills
- Proficient in MS Office (specifically Word and Excel)
- Strong analytical skills, accuracy and attention to detail
- Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time
- Creative problem-solving skills
- Self-starter and well organized, able to multi-task and prioritize work
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Teammate
Agent Job In Macedon, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation:
Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Automotive Call Center
Agent Job In Cicero, NY
Hiring Immediately, Automotive Call Center Representative
Driver's Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people - even if you have no automotive experience - this career is for you!
Driver's Village represents over 17 automotive franchises, serving hundreds of customers each month. We've been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Duties and Responsibilities Include but are not limited to:
Answer a high volume of calls related to sales, service and other related inquiries
Receive inbound calls and make outbound customer service calls
Schedule appointments by obtaining and verifying information
Provides product/service information by answering questions and offering assistance
Maintains call center database by entering and verifying information; updating contact log
Updates job knowledge by participating in educational opportunities
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Applicants Should Meet or Exceed these Requirements:
A team player who is focused on providing exemplary customer service
Outstanding people skills
Experience in a customer service setting
Phone skills/verbal communication
Good listener
Data entry skills
Product knowledge
Dependability
Ability to multitask in a fast paced work environment
Have reliable transportation
All DV Team Members Enjoy:
40 Hour Work Week
Excellent health, vision and dental benefits
Modern Dealerships and Facilities - Air conditioned shops in the summer, heated in the winter.
Great career and earning opportunities at the largest auto dealer group in CNY
Never work on Sundays or Holidays
Recognition Programs
Opportunity for advancement
Benefits:
Medical, Dental & Vision Coverage
401K Program
Life Insurance & Disability Coverage
Enhanced Vacation Plan & Paid Holidays
Never work on Sundays or Major Holidays
Paid Bereavement
Debt Free College Education to eligible employees
Pay:
$15.50 - $17.00 Hourly
Call ************ for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.
Front Desk Agents
Agent Job In Syracuse, NY
The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions
Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.
We offer FREE parking, FREE staff meals, competitive Paid Time Off , Health Benefits, and we also offer Hotel Room discounts at Marriott properties Worldwide.
In this role, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
You will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Does this sound like you?
You have a passion for the hospitality and thrive to ensure that our guests' experience is a memorable one. Experience in a similar position at a hotel preferred. Marriott brand experience a plus. You have strong communication and interpersonal skills and flexible to work weekdays, weekends and holidays.
Front Desk Agent
Agent Job In Syracuse, NY
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Customer Service Representative
Agent Job In Lacona, NY
Part-time Description
Summary/Objectives
The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. The position is a key driver of branch referrals that assist the branch team in achieving their annual goals. The CSR is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in growing the bank, while managing preventable losses and reducing fraudulent activity.
Essential Functions
Deliver exceptional customer experiences including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or on the phone) by saying, “Thank you for banking with Pathfinder Bank.” While maintaining confidentiality of all customer records and documents.
Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work.
Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquiries to management.
Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work, adhering to all procedures stated in the employee difference policy.
Update customer contact information on an ongoing basis to be sure we have the most accurate data on the even the bank would need to contact them.
Understand and adhere to risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management.
Demonstrate by proactively assisting other branch colleagues when needed as well as actively participating and contributing during branch team meetings.
Requirements
High school diploma or equivalent
At least one year customer service experience
1-3 years banking experience or cash handling experience
Professional in appearance and conduct
Intermediate computer skills (Microsoft Office and Outlook)
Basic mathematical functions
Ability to work as part of a team and assist other team members
Ability to adapt to change
Attention to detail and quality of work
Ability to multi-task
Positive attitude
Preferred Education, Experience and Qualifications
Previous sales or referral making experience
Community involvement
Why Join Us?
Strong Community Involvement
Stability & Growth
Positive Work Culture
Work-Life Balance
Training & Development
Salary Description $17.00-$20.00 Hourly
Licensed Medicare Insurance Advisor
Agent Job In Rome, NY
Licensed Medicare Insurance Advisor Location: Rome, NY Pay Rate: $50,000 Flat Base + commissions Status: Full Time Remote Status: Hybrid possible once fully trained and meeting performance expectations. Position does have an on-site requirement weekly. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of a Licensed Medicare Insurance Advisor who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. You will be responsible to plan, lead and control production of Medicare and health insurance sales and service in collaboration with the AVP, Insurance & Wealth Services. As a Licensed Medicare Insurance Advisor your primary responsibilities will be to:
Meet with individuals to determine adequate need for Medicare and health insurance based on specific life situations.
Refer life prospects to Financial Advisors.
Promote products of carriers that the Financial Services Division has identified as strategic partners or alliances.
Follow-up on leads to ensure growth of the book of business consistent with and in support of the strategic framework.
Obtain and follow up on information concerning underwriting, claims, pending business, etc.
Keep abreast of trends and techniques pertinent to today's Medicare and health insurance marketplace.
Attend seminars or other educational opportunities as required to complete any and all continuing education requirements.
Responsible for binding coverage within limits established and agreed upon with strategic carriers and programs.
Collect deposit premiums, when appropriate.
Produce written premiums that meet or exceed agreed upon annual goals.
Produce volume sufficient to generate an average commission that will meet or exceed budgeted forecast percentages.
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off - Vacation, Personal or Sick and Birthday Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
Customer Service Representative
Agent Job In Syracuse, NY
Save lives, from the workplace to anyplace.
The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries.
Position Highlights:
Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting.
Scope / Accountabilities
State Programs, Traffic Court Programs
25-30 courses/products supported in different formats (e.g., online, in-person classroom)
What You'll Do:
Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements.
Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries.
Apply empathy, listening, and service techniques to defuse situations and avoid call escalation.
Provide specific and unique program / schedule information accurately to customers.
Efficiently communicate through chat and email to research and resolve enrollment / completion issues.
Accurately input student data and process live credit card payments while maintaining PII and PCI compliance.
Clearly and concisely document customer interactions with account notes in business systems.
Respond to customer messages; place outbound calls to customers to answer general questions, complete registration or process other routine transactions.
Consistently promote self-service options and customer engagement to meet team goals.
Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution.
Promptly process returned mail in business systems to reduce cost associated with outdated address data.
Complete other duties as assigned.
We're Looking for Someone with:
High school diploma and at least 2 years of relevant customer service or call center experience.
Strong customer service and team orientation.
Data entry accuracy and integrity.
Bilingual (English/Spanish) desired.
Bachelors degree preferred.
Experience with Microsoft Office a plus.
Salary - $18.50 - $19.50/hr
This is a hybrid position with two days remote three days in the office.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Student loan pay down
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is an equal opportunity employer.
Hotel Front Desk Agent
Agent Job In Geneva, NY
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Active problem solver by listening to guests and providing service that exceeds expectations.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $16-$18 per hour