Customer Service Representative
Agent Job 15 miles from Ludlow
Our manufacturing client is seeking a motivated and detail-oriented Customer Service Representative to join their team.
Key Responsibilities:
Accurately enter customer quotes and sales orders into software.
Professionally manage incoming calls and customer service email inquiries.
Generate and maintain accurate reports.
Collaborate with external vendors to address business needs and ensure seamless communication.
Actively participate in team meetings to share insights and contribute to team success.
Qualifications:
1+ years in a customer service role, demonstrating excellence in handling customer interactions.
Skilled in managing inbound and outbound calls with professionalism and confidence.
Proficient in Microsoft Office Suite.
Customer Service Representative
Agent Job 15 miles from Ludlow
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Customer Service Representatives, Customer Support, and Customer Experience skills
Ability to create and maintain customer satisfaction
Excellent customer service skills
Strong communication and interpersonal skills
Problem-solving abilities
Experience in telecommunications industry is a plus
High school diploma or equivalent
Medical Insurance Customer Service Representative
Agent Job 30 miles from Ludlow
Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual
Connect with us ay 860.524.5573 or
Responsibilities:
Responding promptly to customer inquiries regarding medical insurance policies and coverage.
Assisting customers in understanding their insurance benefits and resolving any issues or concerns.
Updating and maintaining accurate customer records in the database.
Communicating effectively with customers and internal departments to ensure a smooth resolution process.
Ensuring all customer interactions align with company policies and procedures.
Requirements:
Previous experience in a customer service role, preferably within the medical insurance industry.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using computer systems and databases.
Ability to work effectively in a fast-paced environment.
Work Hours:
Monday to Friday, 2nd shift.
Benefits:
The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Additional Details:
Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job 42 miles from Ludlow
Are you a natural people person with strong customer service skills and attention to detail? This full-time opportunity with a well-established family-owned & operated manufacturing business could be just the right opportunity for you! The Customer Service Representative will be responsible for managing existing customer accounts, processing orders, and ensuring customer satisfaction. Responsibilities include:
Managing & maintaining relationships with new and existing customers, ensuring timely responses and excellent service
Developing strong customer relationships through proactive communication and support
Handling & resolving customer inquiries and complaints by identifying issues, determining the best solutions, and following up to ensure resolution
Processing & entering customer orders accurately while maintaining detailed records
Coordinating with internal departments to ensure customer expectations are met
Managing a high volume of calls and emails efficiently
Tracking orders & managing customer interactions
Requirements:
High school diploma & previous customer service experience
Knowledge of general office practices and procedures
Proficiency in MS Office
Excellent interpersonal skills
Ability to multi-task and solve problems in a fast-paced environment
Excellent verbal and written communication skills
The Customer Service Representative role is a full-time temp to hire position onsite in Bristol, CT. The pay rate is $19.00-$20.00 per hour. Interested or want to learn more? Reach out or apply today.
Experienced Real Estate Agent
Agent Job 15 miles from Ludlow
Do you love the excitement and changeable atmosphere of real estate? We are rapidly growing and looking to hire Real Estate Agents to join us and add value to our business. We are considering experienced professionals with a proven track record, but we are also looking for new talent. Friendly, outgoing personalities are a must, and we want to work with professionals like us who enjoy our work because we have a genuine passion for our industry.
The ideal candidate will have a couple years of experience in the real estate field and will also have an active real estate license, or be in the process of getting a license. More importantly we are looking for leaders that share our entrepreneurial spirit and a sincere desire to build their personal brand.
Compensation for Real Estate Agents is commission-based. This means that the more property you buy and sell, the more income you will earn. Real estate is booming right now, so this is a great time to get involved in this industry. Agents who excel can make over $100,000 a year.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
As an Experienced Real Estate Agent, you will...
* Work closely with clients to identify properties that meet their criteria
* Cultivate rapport with potential buyers and assist with their home buying needs
* Create and distribute marketing materials that advertise your real estate sales services in your community
* Market your real estate agent services to the local community
* Advocate for clients during sales negotiations
* Communicate in a timely manner with all clients who are active in the real estate sales process and follow up and reach out to those who are not
* Follow up with clients after their transaction
* Network and pursue referrals and nurture a roster of clients
As a broker, we will...
* Coach you through the licensing process for becoming a real estate agent
* Equip you with training and support for best practices within our local real estate market
* Provide you with the flexibility to plan your own schedule so you can have a healthy work/life balance
* Offer you a competitive commission rate
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Lic
Pilot - CBP Air Interdiction Agent
Agent Job 5 miles from Ludlow
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Lead Patient Acc Sched Agent-SHARE 830A-5P
Agent Job 35 miles from Ludlow
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: 830A-5P Shift: 1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5492 Patient Access Center
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The role of the Lead Patient Access Scheduling agent is to lead daily operations of assigned areas within the Patient Access Center (PAC). The PAC is designed to be a premier health contact center that provides patients, families and referring providers multiple pathways to connect to UMMH.
I. Major Responsibilities:
1. Distributes and monitors the flow of work for an assigned group of employees. Serve as the lead for escalated phone calls, technical issues and workflow questions. Resolve or escalate issues where appropriate and provide customer service recovery when necessary.
2. Coordinates the daily activities for the Patient Access Center (PAC), including but not limited to scheduling, maintaining work queues, and performing statistical reporting.
3. Disseminates communication with staff and assists the supervisor in conducting training.
4. Works with clinic and departments to promote a harmonious relationship and atmosphere of teamwork and partake in process improvement initiatives.
5. Implements the PAC's policies and procedures, supporting short and long-term goals, and acting as liaison with patients, referring providers, UMMH providers, hospitals and senior leadership.
6. Organizes and maintains clear channels of communication with staff and exhibits appropriate communication with all levels of personnel.
7. Handles incoming phone calls from patients, families and referring providers to schedule patient appointments. Scheduling scope includes multiple providers across multiple clinics/departments, practices across multiple campuses.
8. Makes outbound phone calls to patients to schedule appointments with specialists and subspecialists.
9. As part of the appointment scheduling process, secure the information needed to facilitate the financial aspects of medical care such as patient demographics (name, date of birth, etc.), insurance information, and account guarantor. Processes updates and corrections to patient insurance and demographic information. Collects patient liabilities prior to or on the date of service, as appropriate.
10. Based upon appointment visit type, secure medical records from outside health care organizations to ensure the provider has the necessary medical information to provide care.
11. Schedules in office procedures (such as biopsies, etc.), which often requires scheduling the appointment and scheduling the room where the procedure will take place.
12. Applies relevant functional knowledge of multiple treatment areas, the priority and sequence of associated procedures, tests and primary care services.
13. Prioritizes visits and services in a manner that will foster more efficient utilization of physician's clinical staff, and patient's time, as well as equipment and facilities.
Standard Lead Level Responsibilities:
1. Distributes and monitors the flow of work for an assigned group of employees. Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel. Relays work instruction from the supervisor.
2. Provides training and technical assistance to employees within the assigned work area. Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods.
3. Complies with established departmental policies, procedures, and objectives.
4. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
5. Attends variety of meetings, conferences, and seminars as required or directed.
6. Demonstrates use of quality improvement in daily operations.
7. Complies with all health and safety regulations and requirements.
8. Maintains, regular, reliable, and predictable attendance.
9. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School education plus additional specialized courses.
Preferred:
1. Associate's degree in business or healthcare-related field.
Experience/Skill:
Required:
1. 3+ years of related experience.
2. Ability to use specialized applications software and computer systems for patient registration and scheduling and knowledge of business office procedures.
3. Good leadership skills, knowledge of medical terminology, third party payer billing and managed care requirements and procedure.
4. Knowledge of primary care medical processes and associated procedures and tests.
5. English speaking, reading and writing skills.
6. Strong intrapersonal and communication skills.
Preferred:
1. Bilingual speaking, reading, and writing skills.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies, including age-specific competencies and their measurements, will be developed, and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
Sports-Minded Marketing Agent
Agent Job 28 miles from Ludlow
Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service.
As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment.
Responsibilities of the Sports-Minded Marketing Agent:
Directly market and sell client services to potential consumers, ensuring excellent customer service
Build strong connections through effective and professional communication
Address and resolve customer inquiries with care, urgency, and professionalism
Develop product knowledge to confidently present and promote services to consumers
Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies
Network with other marketing agents and sales professionals to share tactics and improve communication skills
Qualifications for the Sports-Minded Marketing Agent:
A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required
Ability to communicate with consumers effectively in a direct setting
A proactive mindset with the ability to handle challenges confidently
A passion for sales and learning from other team members
What We Offer For a Sports-Minded Marketing Agent:
Extensive training to help you excel as a Sports-Minded Marketing Agent
Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service
A supportive and competitive environment
Opportunities to contribute ideas and lead exciting client marketing and sales campaigns
Opportunity to earn what you want through industry-leading commission incentives
Lead Packaging Agent
Agent Job 43 miles from Ludlow
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 6:30am - 3:00pm
CORE JOB DUTIES
Executing tasks assigned by Management.
Detect errors and communicate issues to Supervisors
Measuring, packaging, and labeling products as directed by Management.
PWO creation
Understanding of delivery schedule and how PWOs relate
Prioritization of tasks based on PWO
Lead & motivate team
Collecting samples and performing tests to ensure quality
Printing compliance labels
Staging, exterior packaging, reading reports
Maintaining a sanitary work environment
Safely transport products from workspace to storage area
Ensure that all functions are performed to the highest standard of quality and compliance
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Demonstrated experience training, leading and/or mentoring junior staff or new hires preferred
.
Must have at least 1 year (2-3 years preferable) of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards.
Strong Leadership skills
Effective communication skills
Strong attention to detail and ability to adhere to strict policies and procedure
Ability to measure, package and label in a precise manner
Effective time-management skills and ability to multi-task
Ability to work in a fast-paced, changing and challenging environment
Proficiency in windows-based software and point of sale applications a plus
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
Requires work around plant material, which could include exposure to plant pollen and/or dust.
Requires ability to sit, stand, and/or do repetitive actions with your hands for long periods of time.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range$20.50ā$20.50 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (āCCPAā) Notice to Applicants: Please read the California Employee Privacy Notice (āCA Privacy Noticeā) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
Front Desk Agent
Agent Job 32 miles from Ludlow
Job Details Entry Delamar West Hartford LLC - West Hartford, CT Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription
RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure
2. Ensure guest satisfaction is delivered on a consistent basis
3. Process guest check in and guest check out according to established Standards &
Procedures
4. Ensure guest requests are properly followed up
5. Adhere to established hotel credit and cashiering policies
6. Responsible for the cash bank issued
7. Report to management guest comments via Front Office logbook
8. Be able to complete any incoming Reservation or inquiry
9. Maintain constant communication through logbook
10. Be familiar with Restaurant, Room Service and Bar hours and menus
11. Handle all guest complaints according to established procedures
12. Balance all cashiering work at the end of the shift. Reporting any shortage or
overage immediately to the attention of the Guest Service- Shift Leader
13. Be familiar with all room types and rate structure of DELAMAR
14. Review daily, the function sheets and Front Office memos to keep abreast of hotel
information
Qualifications
Highschool diploma/GED Required
Knowedge in Opera PMS system preferred
Must have previous hotel/hospitality experience
Must be able to work weekends/holidays
Must have great customer service skills
Verizon Agent
Agent Job 34 miles from Ludlow
We are looking to hire self-motivated, driven and highly ambitious individuals for our inside sales organization. We are looking to fill seats for our Verizon FIOS/5G campaign. Our company Axe Elite, prides on working and developing into the best version of ourselves each day. We provide daily training, mentorships, self-development exercises and tools to allow you to live by design and not by default.
Qualifications:
18 years or older
Reliable transportation
Open-minded
Eagerness to self-improve
Efficient in Microsoft
Responsibilities
Maintain a positive attitude
Reach prospective clients
Operate as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Why Axe
No experience required
Daily trainings and self- development
Monthly recognitions
Paid trips
Bonuses
Compensation: $36,000.00 - $100,000.00 per year
Full Time Call Center/Reservationist
Agent Job 45 miles from Ludlow
Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
Accurately records guest information in the ResortSuite hospitality computer system.
Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
Provides follow up with guests and potential guests as needed.
Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
Embraces experiences as learning opportunities.
Accepts responsibility for personal and professional learning and growth.
Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
Health Insurance
Dental Insurance
Vacation, Sick, & Personal Time, Paid Holidays
Vision
403b Retirement Plan
Flexible Spending and Dependent Care Accounts
Company Paid Short- and Long-Term Disability
Company Paid $50,000 Life Insurance Policy
Free Meals in the Kripalu Dining Hall
Discounted Purchases in the Kripalu Shop and for Healing Arts Services
Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
High School diploma or equivalent.
1-2 years customer service/sales experience.
Knowledge about Kripalu and the surrounding area.
Experience with phone service.
Strong customer service skills.
Professional & reliable.
Proficient with Microsoft office, specifically Outlook, Excel and Word.
Ability to learn new computer software applications.
Must be available to work evenings, weekends and some holidays.
Geek Squad Agent (Retail Store)
Agent Job 32 miles from Ludlow
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID982299BR
Location Number 000381 West Hartford CT Store
Address 1501 New Britain Ave$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
Full Time Call Center/Reservationist
Agent Job 45 miles from Ludlow
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
* Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
* Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
* Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
* Accurately records guest information in the ResortSuite hospitality computer system.
* Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
* Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
* Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
* Provides follow up with guests and potential guests as needed.
* Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
* Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
* Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
* Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
* Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
* Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
* Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
* Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
* Embraces experiences as learning opportunities.
* Accepts responsibility for personal and professional learning and growth.
* Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
* Health Insurance
* Dental Insurance
* Vacation, Sick, & Personal Time, Paid Holidays
* Vision
* 403b Retirement Plan
* Flexible Spending and Dependent Care Accounts
* Company Paid Short- and Long-Term Disability
* Company Paid $50,000 Life Insurance Policy
* Free Meals in the Kripalu Dining Hall
* Discounted Purchases in the Kripalu Shop and for Healing Arts Services
* Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
* High School diploma or equivalent.
* 1-2 years customer service/sales experience.
* Knowledge about Kripalu and the surrounding area.
* Experience with phone service.
* Strong customer service skills.
* Professional & reliable.
* Proficient with Microsoft office, specifically Outlook, Excel and Word.
* Ability to learn new computer software applications.
* Must be available to work evenings, weekends and some holidays.
66138 Inside Sales
Agent Job 9 miles from Ludlow
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
Ā· Build relationships and inspire loyalty.
Ā· Recommend additional and complimentary products.
Ā· Inform customers of current promotions and events.
Ā· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ā· Ensure our customers are informed about and enrolled in our Loyalty program.
Ā· Complete transactions accurately and efficiently.
Ā· Maintain a professional store environment and communicate inventory issues.
Ā· Demonstrate our Sally Beauty Culture Values.
Ā· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
Ā· The people are creative, fun and passionate about beauty.
Ā· Generous product discount and free sample products.
Ā· You will receive a great education regarding our products.
Ā· You will have ample opportunity for growth.
Ā· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Ā· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
Ā· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
āAt Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.ā
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Travel Booking Specialist
Agent Job 21 miles from Ludlow
Turn Your Passion for Travel into a Profitable, Flexible Business! Do you love exploring new destinations and helping others create unforgettable experiences? Take control of your future by becoming a Travel Booking Specialist and building your own travel business-on your terms.
Why This Opportunity?
Be Your Own Boss - Set your own hours and work from anywhere.
Highest Commissions & Unlimited Earning Potential - Maximize your income with industry-leading commission rates and limitless opportunities to grow.
Exclusive Industry Access - Partner with top brands like Royal Caribbean, Disney, Expedia, Carnival, Sandals, and Delta.
Work-Life Freedom - Full-time, part-time, or side hustle-it's up to you.
What You'll Do
Design Dream Vacations - Book flights, hotels, cruises, and experiences tailored to your clients.
Grow Your Business - Market your services through social media, flyers, and networking.
Provide Exceptional Service - Offer expert travel advice and seamless booking support.
Expand Your Knowledge - Stay ahead with industry training, certifications, and mentorship.
What We Provide
Comprehensive Training - No experience needed; we equip you with all the tools for success.
Ongoing Support & Mentorship - Learn from industry leaders and connect with a like-minded community.
Exclusive Travel Perks - Enjoy deep discounts and special access to resorts, cruises, and events.
Who We're Looking For
Passionate about travel and eager to help others plan unforgettable trips.
Self-motivated and excited to build a business on your own schedule.
Friendly, organized, and tech-savvy (smartphone or computer required).
18+ and fluent in English (bilingual skills are a plus).
Ready to Start?
Turn your love for travel into a rewarding career and financial freedom. Apply today and start building the travel business of your dreams! *********************************
Call Center Specialist
Agent Job 44 miles from Ludlow
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.
Under the general supervision of the Office Manager, the Call Center Specialist manages incoming telephone communications to CHC call center. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Essential Duties and Major Responsibilities:
* Receives and directs incoming calls to appropriate CHC personnel.
* Screens patient calls, takes accurate messages, and returns calls as appropriate (to patients, providers, and other organizations/agencies)
* Schedules acute (same day) appointments, in collaboration with the Office Manager and nursing supervisor.
* Schedules patient appointments according to established protocol
* Collects and enters patient registration and demographic data into computer system.
* Provides translation services for non-English speaking callers.
* Directs incoming faxes.
* Provides coverage to Front Desk Check-In/Check-Out as needed.
Minimum Qualifications:
* High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.
* Bilingual in English/Spanish or English/Portuguese required.
* 1-year similar work experience or in a medical office environment preferred
* Computer skills for accurate data entry
* Must be able to type a minimum of 35 hrs. per minute.
* Knowledge of basic medical terminology
* Demonstrated interpersonal relationship skills.
* Demonstrated Proficiency in reading, writing, and speaking in English.
* Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
* 401k
* Generous vacation and personal time for eligible employees
* Sick time
* Medical, dental, and vision insurance
* 100% paid Life insurance/AD&D
* 100% paid Long-Term disability.
* Employee Assistance Program (EAP)
* Discounts on travel and entertainment!
* Discounts on cell phone service, computer purchases, and more!
* College Tuition Rewards/CMEs
* Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
* EyeMed Vision Care Program
* Accident & Cancer Insurance
* Educational development reimbursement
* Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Call Center Specialist / Talent Pool (Connecticut / Hybrid)
Agent Job 30 miles from Ludlow
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Make a Difference in Healthcare: Join FreedomCare in Connecticut!
Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Connecticut. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully.
Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed.
Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our Connecticut FreedomCare Hub office 2-3 days per week. Our office locations in Connecticut are located in Hartford and West Hartford.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Salary Range$18-$22 USD
Call Center Dispatch
Agent Job 28 miles from Ludlow
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Call Center Specialist
Agent Job 44 miles from Ludlow
JOIN THE CHC FAMILY!
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.
Under the general supervision of the Office Manager, the Call Center Specialist manages incoming telephone communications to CHC call center. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Essential Duties and Major Responsibilities:
Receives and directs incoming calls to appropriate CHC personnel.
Screens patient calls, takes accurate messages, and returns calls as appropriate (to patients, providers, and other organizations/agencies)
Schedules acute (same day) appointments, in collaboration with the Office Manager and nursing supervisor.
Schedules patient appointments according to established protocol
Collects and enters patient registration and demographic data into computer system.
Provides translation services for non-English speaking callers.
Directs incoming faxes.
Provides coverage to Front Desk Check-In/Check-Out as needed.
Minimum Qualifications:
High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.
Bilingual in English/Spanish or English/Portuguese required.
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Must be able to type a minimum of 35 hrs. per minute.
Knowledge of basic medical terminology
Demonstrated interpersonal relationship skills.
Demonstrated Proficiency in reading, writing, and speaking in English.
Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Employee Assistance Program (EAP)
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,ā Lunch & Learn'sā, team building, and more!)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!