Agent Jobs in Lodi, NJ

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  • Customer Service Representative

    Aldi 4.3company rating

    Agent Job 8 miles from Lodi

    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. • Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly • Provide exceptional customer service, assisting customers with their shopping experience • Collaborate with team members and communicate clearly to the store management team • Provide feedback to management on all products, inventory losses, scanning errors, and general issues • Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy • Adheres to cash policies and procedures to minimize losses • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store • Must be able to perform duties with or without reasonable accommodation Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to provide prompt and courteous customer service • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler • Ability to perform general cleaning duties to company standards • Ability to interpret and apply company policies and procedures • Excellent verbal and written communication skills • Ability to work both independently and within a team environment • Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner • Meet any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • Prior work experience in a retail environment preferred • A combination of education and experience providing equivalent knowledge ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $18.5-19.5 hourly 18h ago
  • Customer Service Representative (Spanish/English Required)

    TTEC 4.4company rating

    Agent Job 12 miles from Lodi

    Bilingual Customer Service Representative - Spanish English - Remote in New York Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working remotely in New York State, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience High speed internet connection (>25mbps). A hardwired connection to your home router is recommended. What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $19.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative
    $19.9 hourly 2d ago
  • Retention Call Center Agent

    Dish 4.4company rating

    Agent Job 12 miles from Lodi

    $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. What's In It For You? Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance! Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities What You'll Be Doing: Successfully position and sell DISH and Boost Mobile products and services to new and existing customers Assess each customer's needs and offer the best valued solution Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages Provide excellent customer service to build and maintain customer relationships Our Paid Training Program Offers You: Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing Robust mentorship program to support New Hire onboarding Skills, Experience and Requirements Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability Integrity: Adheres to ethical standards, honesty, and transparency in all interactions Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
    $68k yearly 18h ago
  • Temp to Hire Customer Service Rep. In Saddle Brook - Up to 55k!

    Beacon Hill 3.9company rating

    Agent Job 2 miles from Lodi

    Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors. About You: High school diploma or equivalent required; associate degree preferred Strong multitasking skills and the ability to stay organized under pressure Excellent verbal and written communication skills Proven attention to detail and accuracy in data entry Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems) Ability to work both independently and as part of a collaborative team Bilingual in English & Spanish is a plus Previous customer service or call center experience is a bonus, but not required About the Job: Answer inbound calls and respond promptly to customer inquiries Accurately enter and update customer orders in the system Monitor and follow up on order statuses, ensuring timely deliveries Address and troubleshoot customer concerns; escalate issues as necessary Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions Thrive in a fast-paced, ever-changing environment while managing multiple priorities Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)
    $55k yearly 18h ago
  • Client Services Representative

    TSR Consulting Services, Inc. 4.9company rating

    Agent Job 18 miles from Lodi

    Position: Full-Time Permanent Role with a Global Leader in HR Solutions Permanent This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: Primary Client Liaison: Act as the main point of contact for employer-level payroll concerns. Address client inquiries regarding payroll processing, tax compliance, and system navigation. Maintain a strong rapport with clients through consistent communication via phone, email, and chat. . Client Education & Support: Offer proactive payroll solutions to improve client satisfaction and retention. Educate clients on system functionalities, payroll regulations, and operational efficiencies. Assist clients in leveraging technology for payroll automation and compliance reporting. Performance & Efficiency: Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores. Maintain accurate documentation of client interactions and issue resolutions in the CRM system. Qualifications: Experience & Skills: Previous client service experience, preferably in payroll, HR, or financial services. Strong problem-solving skills to diagnose and resolve payroll issues efficiently. Excellent communication skills (written and verbal) to interact with clients and internal teams effectively. Organizational skills to manage multiple client accounts and deadlines. Ability to work independently while collaborating within a team-oriented environment. Technical Proficiency: Familiarity with payroll software and HRIS systems is a plus. Basic knowledge of payroll regulations and compliance requirements. Proficiency in Microsoft Office (Excel, Word, Outlook) and customer support tools. Why Join? Opportunity to work with a globally recognized leader in HR solutions. Hybrid work model for a balanced work-life experience. Career growth potential within a structured, client-focused environment. Hands-on experience in payroll compliance, problem-solving, and client relationship management.
    $35k-45k yearly est. 15d ago
  • Part-Time Customer Service Agent (32hrs.)

    Wakefern Food Corp 4.5company rating

    Agent Job 16 miles from Lodi

    About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time
    $28k-33k yearly est. 21d ago
  • Client Services Representative

    Nasco Stone + Tile 3.9company rating

    Agent Job 23 miles from Lodi

    Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************
    $44k-76k yearly est. 8d ago
  • HealthMarkets Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job 13 miles from Lodi

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 13d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Agent Job 10 miles from Lodi

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 21d ago
  • Claims Trainee, PIP- Independent Agent Channel

    Plymouth Rock Assurance 4.7company rating

    Agent Job 24 miles from Lodi

    In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $35k-43k yearly est. 16d ago
  • Customer Service Representative

    East Coast Warehouse & Distribution 3.9company rating

    Agent Job 16 miles from Lodi

    The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.
    $30k-38k yearly est. 18d ago
  • Customer Service Representative

    Kase 3.6company rating

    Agent Job 17 miles from Lodi

    A leading AI-driven technology company is seeking a Customer Service Representative to join its growing Customer Success team. This company is transforming content integrity and AI detection by providing innovative solutions to educators, businesses, and publishers worldwide. About the Role As a Customer Service Representative, you'll be the first point of contact for both B2B and B2C customers, ensuring they receive timely and effective support. You'll play a key role in troubleshooting issues, guiding customers on product use, and collaborating with internal teams to enhance the overall customer experience. Key Responsibilities Provide professional and timely support to customers via various channels. Assist users in understanding and utilizing AI-powered tools. Troubleshoot technical and account-related issues, escalating when necessary. Gather customer feedback to improve products and services. Monitor and report on customer trends using CRM systems (Salesforce preferred). Work closely with Marketing, Product, and Sales teams to optimize the customer journey. Who You Are A customer-first problem solver with strong communication skills. Detail-oriented, highly organized, and able to manage multiple inquiries effectively. Comfortable learning and working with new technology and support tools. Passionate about education, AI, or tech-driven industries. Requirements 5+ years of experience in customer service or support (SaaS experience is a plus). Strong verbal and written communication skills for both B2C and B2B interactions. Familiarity with customer support platforms (Zendesk, Salesforce, etc.). Ability to work independently while collaborating across teams. Additional language proficiency is a plus. Why Join? Work in a fast-growing, innovative company at the forefront of AI technology. Career growth opportunities in customer success, technical support, or leadership roles. Collaborative and supportive work culture. Competitive salary and benefits package. If you're looking to advance your career in customer success within a cutting-edge AI environment, apply today!
    $30k-38k yearly est. 18h ago
  • Inside Customer Service Representative

    Grignard Company

    Agent Job 21 miles from Lodi

    Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
    $30k-39k yearly est. 23d ago
  • Personal Lines CSR

    Stone Hendricks Group

    Agent Job 20 miles from Lodi

    We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance
    $30k-39k yearly est. 18d ago
  • Customer Service Representative

    Atlantic Coast Risk Services

    Agent Job 17 miles from Lodi

    Atlantic Coast Risk Services is a retail insurance brokerage based in Queens, NY, serving clients across the state with a focus on business insurance, especially in construction. The company emphasizes understanding individual client needs, providing tailored coverage options at competitive prices, and delivering exceptional customer service. Role Description This is a full-time on-site role for a Customer Service Representative located in Queens, NY. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience on a daily basis. The representative will be able to assist brokers and account executives on accounts as well as manage their own accounts autonomously. Qualifications Experience of 3 years in an Insurance related filed required Customer Service Representatives and Customer Support skills Knowledge of Acord applications, policy forms, endorsements and COI's. Understanding of renewal marketing and ability to work with carriers and wholesalers directly Knowledge of Construction insurance including Labor Law highly preferred Customer Satisfaction and Customer Service experience Customer Experience expertise Excellent communication and interpersonal skills Ability to problem-solve and work well under pressure Strong attention to detail High school diploma or equivalent required
    $30k-39k yearly est. 8d ago
  • Customer Service Representative - Commercial Banking

    Tandym Group

    Agent Job 17 miles from Lodi

    A banking services company in New York City is looking to add a new Customer Services Representative to their growing team. In this role, the Customer Services Representative will be responsible for for assisting Commercial Banking teams with the handling of all service-related matters for their clients, including operations, account opening and maintenance, cash management, and loan servicing. About the Opportunity: Start Date: ASAP Hours: 9am to 5pm Responsibilities: Establish robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients Assist in the review of daily reports, temporary overdrafts, and funds transfer requests including fee modifications and waivers Collect documents and liaise with clients and internal teams for the account opening process and associated tasks related to KYC Perform client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing Coordinate and manage manual wire and internal transfer requests Assist clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.) Effectively handle the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand Perform other duties, as needed Qualifications: 1+ year of Customer Service experience Bachelor's Degree or transferable work experience High School Diploma / GED Solid problem solving and time management skills Exceptional phone etiquette Great interpersonal skills Excellent communications skills (written and verbal) Strong attention to detail Highly organized Desired Skills Previous experience in a Banking setting KYC background
    $30k-39k yearly est. 21d ago
  • Customer Service Representative

    Zachys Wine & Liquor

    Agent Job 23 miles from Lodi

    Customer Service Associate Port Chester, NY (Hybrid) Zachys Wine International ************** About Zachys Zachys is a fourth-generation family-owned business with a rich history dating back almost eight decades. Founded by Zachy Zacharia in 1944, Zachys has evolved from a corner liquor store into a renowned destination for fine wine and spirits and an internationally recognized auction powerhouse. Our mission is to offer unique experiences and access opportunities to our clients. We offer a comprehensive suite of services encompassing Retail, Storage, and Auction, expertly guiding clients through an extraordinary journey from discovery to curation, and even to consignment. Zachys is headquartered in Port Chester, NY, with an international office in Hong Kong. Our commitment to our employees is to offer an engaging, dynamic, rewarding workplace where we promote what we value: Teamwork, Respect, Knowledge, Service Excellence, Innovation, Community and Accountability. The Job The Customer Service Associate is responsible for providing superior customer sales, service and relationship support to all Zachys clients, addressing their inquiries and resolving any issues utilizing process, business systems and product knowledge, coordinating with internal and external resources to ensure client delight with a positive, friendly demeanor and in a professional manner. Responsibilities Respond promptly to customer inquiries through various communication channels (phone, email, chat, or in-person) with professionalism and courtesy Support the CS Call center queues to ensure client satisfaction by ensuring availability in the queue during hours worked. Provide clear and accurate information to customers regarding products, services, orders, and policies Handle customer complaints and concerns effectively, finding solutions that align with company policies and customer satisfaction goals. Escalate complex issues to the appropriate departments for further investigation and resolution based on escalation policy Proactively engage with customers to build and nurture positive relationships, ensuring they feel valued and understood Adhere to established company processes and procedures related to customer service, ensuring consistency and quality in customer interactions Organize high volume of outgoing property shipments across various carriers and methods Liaise with Wine Specialists to coordinate clients' requests as applicable Liaise with inventory and shipping departments to coordinate clients' logistical requests Assist with auction pre-registration and bid department functions as necessary Attend auctions and service auction registration desk as necessary Requirements The successful person in this position must be able to work independently, and efficiently within a reasonable timeframe. Strong communication skills, both oral and written, are essential; you must be team player with positive and dynamic personality. At least 2 years of customer service experience is required handling storage client expectations Retail and/or restaurant experienced applicants are encouraged to apply Must be proficient with Microsoft Office, especially Excel and Outlook. Basic accounting and inventory/CRM systems knowledge a plus NetSuite experience welcome but not required Hours Days: Monday-Saturday, one day remote, one day off during the week Hours: 9:00am-6:00pm Weekend flexibility required for auction support Zachys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-40k yearly est. 9d ago
  • Retail Appointment Setter - Part Time - On-Site

    Marvin Replacement

    Agent Job 17 miles from Lodi

    Are you looking for a flexible, part-time opportunity to earn extra income? Are you outgoing, love talking to people, and want to be part of a growing company? Look no further-this could be the perfect fit for you! As a Brand Ambassador, you'll represent Marvin Replacement at retail locations, trade shows, and events, engaging with customers and generating leads for our in-home consultation services. Highlights of your role Customer Engagement: Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations. Promotional Activities: Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials. Lead Generation: Accurately collect and report lead information, focusing on converting customer interactions into appointments. What's In It for You: Competitive Pay: Earn an hourly wage plus performance bonuses every pay period! Unlimited earning potential! Flexible Scheduling: Choose from a variety of shifts to fit your lifestyle: days, evenings, weekdays, and weekends. Paid Training: Receive comprehensive training both in-office and in the field to ensure your success. Mileage and tolls reimbursement Compensation Earn $18-$25 per hour with a starting base pay of $18 per hour and weekly performance bonuses! You're a good fit if you have (or if you can) Communication Skills: You're outgoing, empathic, and enjoy engaging with a diverse range of people. Resilience: You have a positive demeanor and the ability to handle customer rejections while staying motivated to engage with new prospects. Reliable Transportation: You can travel between locations as needed. Also want to make sure you have 18 years of age or older Must have a smartphone Flexibility to work a minimum of 15 hours per week Able to lift 40 pounds Able to stand for extended periods Able to setup and/or tear down events, which could include over an hour of physical activity. We invite you to See Yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. Join the more than 8,000 Marvin team members. Apply today! Marvin is an Equal Opportunity Employer This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. #LI-GH1
    $18-25 hourly 14d ago
  • Experienced Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job 11 miles from Lodi

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 13d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Agent Job 24 miles from Lodi

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”
    $36k-42k yearly est. 24d ago

Learn More About Agent Jobs

How much does an Agent earn in Lodi, NJ?

The average agent in Lodi, NJ earns between $23,000 and $100,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Lodi, NJ

$48,000

What are the biggest employers of Agents in Lodi, NJ?

The biggest employers of Agents in Lodi, NJ are:
  1. Senior Software Engineer-Seattle
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