Agent Jobs in Laguna Beach, CA

Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, fax, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. EDUCATION/EXPERIENCE High School Diploma or equivalent Minimum of two (2) years' experience in customer service, preferably in a similar industry. Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry. SKILLS, KNOWLEDGE AND/OR ABILITIES Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Available to work Monday - Friday Must be local and able to work on-site in Irvine, CA. For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience). Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.

Must be authorized to work in the US, no work visas offered at this time. The Burge Consulting Group protects families with term life, whole life, mortgage protection, annuities, index universal life, and debt elimination by utilizing our proprietary technology and sales process. There is no cold calling, our clients fill out a form requesting information and our assistance. As a field underwriter, you will call to set up appointments (virtually as needed) to meet with clients via video or phone to help them apply for the coverage. This is a unique opportunity to truly control your time, maintain that work life balance while establishing a financial legacy for your family. What Makes US Different LEADS LEADS LEADS - WE GOT LEADS! START OUT AT 80% COMMISSION WORK YOUR WAY UP TO 130 % LEADERSHIP DEVELOPMENT IS AT OUR CORE ALL EXPENSE PAID TRIPS WORK LIFE BALANCE ONE ON ONE MENTORSHIP CUTTING EDGE TECHNOLOGY PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES ( Foresters, Mutual of Omaha, Transamerica, Americo, Athene, F&G, SBLI, NLG, American Amicable, etc...) BONUSES ( Producer bonus, Capital Bonus, Slingshot Bonus etc...) Compensation Full-time agents have potential to make $100,000+ in the first year. Long term earnings generate $200K - $500K + per year Our company has a streamlined lead generation system, so there is NO COLD CALLING involved. Only those who have requested the information will be contacted. Its 100% COMMISSION ONLY. If you aren't licensed, our fast-track licensing program will get you licensed and in a position to earn. Responsibilities: - Scheduling Your Own Appointments From Clients Who Requested To Be Called - Generate quotes for new customers and use e-apps to submit new business - Generate new business through our leads and referrals - Cross-sell existing customers with other agency products - Process payments and service pre-existing clients (veteran agent's only) - Follow A Sales Process Designed To Make Closing Simple Requirements: Characteristics we ARE looking for: - Life Insurance license - if you don't have one we will help you - Self-Motivated and Goal Oriented - Disciplined and Driven to Improve - Believe in and Align themselves with our Core Values - High level of Consistency and Coachable - Humble and willing to Learn

We're Hiring! 🚀 SirReel Studio Services is looking for a motivated and organized Rental Agent to join our fast-paced team! If you're a strong communicator who thrives under pressure, we'd love to hear from you. As a Rental Agent, you'll be responsible for managing rental sales of our equipment, vehicles, and stages. You'll handle client interactions via phone and email, generate quotes, manage rental calendars, and coordinate sub-rentals when needed. We're looking for someone who can build and maintain positive client relationships while keeping things running smoothly. Send your resume to: **************** What We're Looking For: Strong written and verbal communication skills Self-motivated and able to work independently Great organizational skills and attention to detail Ability to handle multiple tasks and adapt to shifting priorities Customer service experience with proven relationship-building skills Tech-savvy and comfortable using industry software (like Rental Tracker Pro) If you're ready to take on a dynamic role and be part of an incredible team, we want to hear from you!

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Process customer orders accurately and efficiently Prepare and print shipping labels Answer and direct phone calls, providing excellent customer service Communicate with vendors to resolve any order or shipping issues Manage and update customer information in the system Handle customer inquiries and complaints professionally and promptly Collaborate with internal teams to ensure timely order fulfillment Qualifications: Previous experience in customer service, order processing, or a related role preferred Strong communication and problem-solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Ability to work in a fast-paced environment and manage multiple tasks Detail-oriented with strong organizational skills

Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are widely recognized in the automotive industry. The Customer Service Representative plays a pivotal role in maintaining positive dealer relationships and ensuring efficient order fulfillment. As a key contact point for our clients, this position is responsible for addressing inquiries, resolving issues, and contributing to overall customer satisfaction. Exceptional communication skills, attention to detail, and an understanding of our B2B clients' unique needs are crucial for delivering top-tier service and supporting the growth of our business. Pay: $22/hr Status: Temp to Hire Schedule: Hours must be flexible (start at 6:00am or 7:00am) Location: Costa Mesa, CA (onsite) Essential Duties and Responsibilities: Order Entry Receive and process telephone, email, and fax orders. Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders. Handle container and consignment orders. Handle freight claims Monitor and process back orders. Process inventory returns. Provide order status information to dealers and Toyo Sales personnel. Track and trace shipments. Keep dealers informed about container order status, special promotions, discontinued inventory, and sales program deadlines. Process billing corrections. Sales Support Address dealer inquiries and resolve dealer complaints within the scope of the customer service department's authority. Manage pricing code entry and maintenance for all assigned dealers. Maintain regular communication with Regional Sales Managers to report daily order receipts, shipping schedules, dealer inquiries or complaints, and problem-solving. General Administrative Make inventory production recommendations and handle warehouse transfer requests. Process Federal Excise Tax, city, county, and state commission credits, and other credit memos. Maintain dealer order files and current pricing files. Respond to dealer and Toyo management inquiries, providing additional information and sales history reports as required. Other duties as assigned Qualifications: To perform this job successfully, an individual must meet the following qualifications: -Ability to work independently and as a team player. Exceptional organizational skills. -Effective time-management skills with the ability to prioritize work. -Strong written, oral, and presentation skills. -Intermediate proficiency in Microsoft Office (Excel, Outlook, and Word). -Willingness to work overtime as required for business needs. -Adherence to Company policies and safety guidelines. Education and Experience: High school diploma or equivalent. Minimum of three (3) years of experience in customer service order processing. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Effective presentation skills for one-on-one and small group situations. Mathematical Skills: Proficiency in basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Capable of addressing problems involving several concrete variables in standardized situations. Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, and talk or hear. Occasionally required to stand, walk, or reach with hands and arms. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Moderate noise level in the work environment. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Responsibilities: What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through ques and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. Qualifications: This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply! Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

$21/hr + benefits on W2 12+ month contract with likely extension/conversion Onsite in Brea, CA. The Brea, CA team is seeking a Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. Key Responsibilities: Build relationships with customers via phone and email communication and resolve customer issues to ensure a high level of customer satisfaction. Answer phones in a timely and efficient manner in a high call volume support setting. Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI). Effectively support both sales and service field representatives by responding to inquiries, placing orders, and providing proof of delivery as needed. Maintain a level of accuracy and efficiency both as a department and individually. Knowledgeable on our products and special projects as deemed vital by the manager. Must communicate timely and accurately and establish and maintain good working relationships with upper management and internal departments such as Field Service, Sales, Finance, Bids and Contracts, HR and IT. Position Requirements: Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook. Basic math skills and statistical knowledge. Proficient at keyboard entry; prior experience entering orders while on the phone a plus; multitasking and problem solving. Enjoys working with people. One to three years customer service experience required. High school graduate required. Associates degree preferred. Primary language English. Little to no travel required. Personal Trait Profile: Must be self-motivated with a positive outlook and focus on quality work. Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development. Exhibits a need to succeed by setting personal goals to outperform company metrics. Able to maintain a positive attitude and work constructively in a team environment. Able to handle multiple tasks and key deliverables while performing under time constraints. Excellent time management and organizational skill Interested? Apply today!

Job Title: Customer Sales Representative On-site | Immediate Start Victory Branding is a dynamic, customer-focused company located specializing in providing exceptional service and building lasting relationships with our customers. As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our team as Customer Sales Representatives. This is an excellent opportunity to kickstart your career in a vibrant and fast-paced retail environment. Position Overview As a Customer Sales Representative, you will be at the heart of our business, delivering outstanding customer service while creating a welcoming and engaging shopping experience. You'll be the go-to person for our customers, helping them find exactly what they need, ensuring they leave with a positive impression, and building long-term loyalty. Daily Responsibilities: Provide fantastic customer care by actively listening to customers and offering solutions to their needs. Help customers find the perfect products, recommend items, and assist with in-store promotions. Maintain excellent product knowledge to confidently assist customers and answer questions. Ensure the store is clean, tidy, and well-organized to create a pleasant shopping experience. Promote in-store promotions and schemes to provide customers with the best offers available. Foster strong communication with team members to maintain a cohesive and productive environment. Support the team with customer interactions, always providing a friendly and helpful attitude. What You Need: Previous experience in customer service is a plus but not required. Personality and passion for people are what truly matters! Excellent communication and people skills - you enjoy engaging with customers and making them feel valued. Strong organizational skills with the ability to handle multiple tasks at once. A positive, energetic attitude with a willingness to learn and grow. A caring and considerate approach to both customers and team members. A resourceful mindset, always looking for opportunities to improve and enhance the customer experience. Why Join Us? Competitive weekly pay, starting at $1,200 USD. Work in a supportive, fast-paced environment with opportunities for career growth. Full training and ongoing development to help you succeed in your role. Be part of a friendly team that values customer their team and fosters a positive workplace culture. Ready to Apply? If you're excited about delivering great service and making a difference in our customers' shopping experience, we'd love to hear from you! Submit your resume and a brief cover letter explaining why you're the perfect fit for this role. Victory Branding is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Job Title: Assistant Account Manager Schedule: Monday to Friday 9:00 AM - 5:30 PM About the Role: We are seeking a highly motivated and detail-oriented Assistant Account Manager to join our team. In this role, you will play a key role in supporting our Account Managers by providing administrative support, assisting with client service, and contributing to the overall success of our agency. Responsibilities: • Assist Account Managers with various tasks, including policy maintenance, client service requests, and preparation of proposals and presentations. • Maintain accurate client records in AMS 360 or other designated insurance management systems. • Assist in the processing of new business applications, renewals, and endorsements. • Handle incoming calls and emails from clients and respond to inquiries promptly and professionally. • Prepare and maintain client files and documentation. • Assist with the organization and maintenance of agency records. • Contribute to a positive and collaborative team environment. Qualifications: Must Have: • bachelor's degree or equivalent experience • Experience in Commercial Lines insurance • Active Property & Casualty (P&C) insurance license • Proficiency in Microsoft Office Suite and other relevant software • Strong computer skills, including experience with AMS 360 or other insurance management systems • Willingness to learn and adapt to new challenges • Ability to work in a fast-paced environment Preferred Qualifications: • Excellent customer service skills • Strong organizational and time-management skills • Desire for professional growth and advancement within the company

Calaso USA Inc. is a fast-growing glass packaging distributor, offering complete packaging solutions to its customers. Focusing on high-end glass bottles and jars, Calaso USA Inc. is committed to excellence and innovation in its main sectors of activities: Cosmetics and Personal Care; Perfume and Fragrance; Health and Well-Being; Food and Nutrition. We are looking for a customer-oriented sales representative. You will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently. You are genuinely excited to help customers. We are looking for someone who's patient, empathetic, passionately communicative, and proactive. Someone who can put himself/herself in our customers' shoes and advocate for them when necessary. If problem-solving comes naturally to you. You are confident at troubleshooting and like investigating to resolve customer complaints. Your target is to ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction then this role is for you. Please Read the Job Description Carefully Before Applying to Ensure You Meet the Requirements. Responsibilities • Manage large amounts of incoming calls • Manage and effectively convert inbound leads into new customers • Build trust and a sustainable relationship with customer accounts through open and interactive communication • Provide accurate, valid, and complete information by using the right methods/tools • Meet personal and team sales and customer service targets • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution • Keep records of customer interactions, process customer accounts, and file documents precisely within Salesforce • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers • Prepare sample orders for potential new customers Skills • Proactivity • Strong phone contact handling skills and active listening • Strong writing communication by E-mail • Familiarity with CRM and ERP systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • Ability to work well in a team environment • Strong problem-solving abilities • Previous experience in sales or customer service • Bachelor's degree in business administration or related field • This is a junior role requiring 1-6 years of experience. *It is not a senior- level position* Job Type: Full-time Salary: $50k - 57k + up to 18% bonus Benefits: Health insurance 401(k) matching Paid time off Schedule: Monday to Friday - 8 hours/day (8am-5pm PT) Work Location: Carson, CA Work setting: In-person Performance Area Communication Skills Demonstrates clear and professional verbal and written communication. Actively listens to understand customer inquiries and concerns. Effectively communicates solutions and information to customers. Customer Relations Provides excellent customer service to foster strong relationships. Engages with customers to identify their needs and provide tailored solutions. Handles customer feedback and challenges with a positive, solutions-oriented approach. Sales and Product Knowledge Maintains a strong understanding of the company's products and services. Explains product features and benefits effectively to customers. Identifies opportunities for upselling or cross-selling based on customer needs. System Navigation Proficient in using the company's CRM and ERP systems to manage customer interactions. Accurately enters and updates customer data and order information. Efficiently navigates systems to ensure smooth customer experiences. Team Collaboration Works closely with co-workers and supervisors to meet team goals. Shares ideas and feedback to improve processes and customer satisfaction. Adapts quickly to changes and supports team members as needed. Problem-Solving and Proactivity Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Maintains consistent attendance and punctuality. Demonstrates professionalism in all interactions. Manages time effectively to balance customer needs and daily responsibilities. Responsibilities Manage large amounts of incoming calls and effectively convert inbound leads into new customers. Build trust and sustainable relationships with customer accounts through open and interactive communication. Provide accurate, valid, and complete information using appropriate methods and tools. Meet personal and team sales and customer service targets. Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution. Keep records of customer interactions, process accounts, and file documents within Salesforce. Prepare sample orders for potential new customers. Follow communication procedures, guidelines, and policies. Skills Proactivity and strong problem-solving abilities. Strong phone contact handling skills and active listening. Strong written communication skills for email correspondence. Familiarity with CRM and ERP systems and practices. Ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Ability to work well in a team environment. Previous experience in sales or customer service. Bachelor's degree in business administration or a related field. *No third-party agencies or recruiters. Direct applicants only*

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. PRINCIPAL RESPONSIBILITIES: The CSR will act as a liaison, provide product/services information, answer questions, and resolve any issues that our customer accounts might face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. QUALIFICATIONS: High school diploma or general education degree (GED) High school math or better is required for addition, subtraction, multiplication and division One to three years related experience and/or training. Typing and basic computer skills necessary. Must be able to prioritize daily tasks and perform in consistent and reliable manner. Must be able to read and comprehend written materials. Must have good verbal and written communication skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products. MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products. We are looking for a customer-oriented Sales and Customer Service Representative who will join our team in Carson California. The right candidate will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently. We want someone who can put themselves in our customers' shoes and advocate for them when needed. The ideal candidate possesses patience, empathy, excellent communication skills, and proactivity. As a Sales and Customer Service Representative, your main goal is to ensure that customer service standards are met and exceeded, respond promptly and efficiently to customer inquiries, and maintain high levels of customer satisfaction. If you are genuinely excited about helping customers, problem-solving comes naturally to you, are confident in troubleshooting, and enjoy investigating to resolve customer complaints, then this role is perfect for you. Responsibilities Manage large amounts of incoming calls Manage and effectively convert inbound leads into new customers Build trust and a sustainable relationship with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal and team sales and customer service targets Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents precisely Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Prepare sample orders for potential new customers Skills Proactivity Strong phone contact handling skills and active listening Strong writing communication by E-mail Familiarity with CRM and ERP systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Ability to work well in a team environment Strong problem-solving abilities 3+ years in a sales and customer service role is preferred. Bachelor's degree in business administration or related field Job Type: Full-time Salary: $52k - 62k + 5% bonus per year Benefits: Health insurance 401(k) matching Paid time off Schedule: Monday to Friday - 8 hours/day (8 am-5 pm PT) Work Location: Carson, CA Work setting: In-person Performance Areas Communication Skills Demonstrates clear and professional verbal and written communication. Actively listens to understand customer inquiries and concerns. Effectively communicates solutions and information to customers. Customer Relations Provides excellent customer service to foster strong relationships. Engages with customers to identify their needs and provide tailored solutions. Handles customer feedback and challenges with a positive, solutions-oriented approach. Sales and Product Knowledge Maintains a strong understanding of the company's products and services. Explains product features and benefits effectively to customers. Identifies opportunities for upselling or cross-selling based on customer needs. System Navigation Proficient in using the company's CRM and ERP systems to manage customer interactions. Accurately enters and updates customer data and order information. Efficiently navigates systems to ensure smooth customer experiences. Team Collaboration Works closely with co-workers and supervisors to meet team goals. Shares ideas and feedback to improve processes and customer satisfaction. Adapts quickly to changes and supports team members as needed. Problem-Solving and Proactivity Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Maintains consistent attendance and punctuality. Demonstrates professionalism in all interactions. Manages time effectively to balance customer needs and daily responsibilities. Responsibilities Manage large amounts of incoming calls and effectively convert inbound leads into new customers. Build trust and sustainable relationships with customer accounts through open and interactive communication. Provide accurate, valid, and complete information using appropriate methods and tools. Meet personal and team sales and customer service targets. Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution. Keep records of customer interactions, process accounts, and file documents within Salesforce. Prepare sample orders for potential new customers. Follow communication procedures, guidelines, and policies. Skills Proactivity and strong problem-solving abilities. Strong phone contact handling skills and active listening. Strong written communication skills for email correspondence. Familiarity with CRM and ERP systems and practices. Ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Ability to work well in a team environment. Previous experience in sales or customer service. Bachelor's degree in business administration or a related field. *No third-party agencies or recruiters. Direct applicants only*

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Description for Internal Candidates Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members. Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Reviews orders after shipment for billing accuracy and any quantity item errors. Manages the issuing of credits, return authorizations and pallet returns. Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed. Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Performs other duties as assigned. Requirements: Associate or bachelor's degree preferred but not required Manufacturing experience strongly preferred 1+ years customer service experience required Microsoft Office Suite - basic to above-average computer skills including Excel CRM experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills

We are seeking a detail-oriented and customer-focused Client Success Representative to support our Shopify eCommerce operations. In this role, you will be responsible for managing inbound requests, providing timely updates and resolutions, and ensuring a seamless experience for our customers. This position requires a tech-savvy individual who is comfortable using various software platforms and is willing to assist in the warehouse when needed. Key Responsibilities: Customer Service & Support: Handle inbound requests and issues from eCommerce clients promptly and professionally via Gmail and other communication channels. Provide updates, follow-ups, and resolutions to ensure high levels of client satisfaction. Order and Inventory Management: Check in with the warehouse regularly to monitor order status and ensure timely fulfillment. Assist in scanning products and verifying order accuracy. Be willing to leave the desk occasionally to retrieve orders or coordinate with the warehouse team. Systems and Tools Management: Efficiently utilize WMS (Warehouse Management System), ShipHero, Google Sheets, Gmail, and Monday.com to track orders, manage tasks, and update clients. Maintain and update Monday.com boards with relevant information on order progress and client interactions. Technical Proficiency: Demonstrate a high level of computer proficiency and the ability to quickly learn and adapt to new systems and software. Ensure accuracy in data entry and report generation using Google Sheets Client Engagement: Engage with Shopify-based eCommerce clients to address concerns, gather feedback, and ensure their requirements are met. Act as a liaison between clients and internal teams to resolve issues swiftly. Requirements: Experience: Prior experience in customer service, client success, or order management role, preferably within a 3PL or eCommerce environment. Familiarity with Shopify and managing orders through WMS ( i.e. ShipHero) is a plus. Technical Skills: Proficient in Google Sheets, Gmail, and Monday.com. Comfortable working with WMS and other inventory management systems. Skills and Abilities: Strong communication skills and a customer-focused attitude. Excellent organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Willingness to assist in warehouse tasks as needed Desired Skills and Experience Key Responsibilities: * Customer Service & Support: o Handle inbound requests and issues from eCommerce clients promptly and professionally via Gmail and other communication channels. o Provide updates, follow-ups, and resolutions to ensure high levels of client satisfaction. * Order and Inventory Management: o Check in with the warehouse regularly to monitor order status and ensure timely fulfillment. o Assist in scanning products and verifying order accuracy. o Be willing to leave the desk occasionally to retrieve orders or coordinate with the warehouse team. * Systems and Tools Management: o Efficiently utilize WMS (Warehouse Management System), ShipHero, Google Sheets, Gmail, and Monday.com to track orders, manage tasks, and update clients. o Maintain and update Monday.com boards with relevant information on order progress and client interactions. * Technical Proficiency: o Demonstrate a high level of computer proficiency and the ability to quickly learn and adapt to new systems and software. o Ensure accuracy in data entry and report generation using Google Sheets * Client Engagement: o Engage with Shopify-based eCommerce clients to address concerns, gather feedback, and ensure their requirements are met. o Act as a liaison between clients and internal teams to resolve issues swiftly. Requirements: * Experience: o Prior experience in customer service, client success, or order management role, preferably within a 3PL or eCommerce environment. o Familiarity with Shopify and managing orders through WMS ( i.e. ShipHero) is a plus. * Technical Skills: o Proficient in Google Sheets, Gmail, and Monday.com. o Comfortable working with WMS and other inventory management systems. * Skills and Abilities: o Strong communication skills and a customer-focused attitude. o Excellent organizational skills and attention to detail. o Ability to multitask and handle a fast-paced environment. o Willingness to assist in warehouse tasks as needed All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client a Plastics and packaging products distributor is seeking a Japanese Bilingual Sales Manager to join their team. Title: Japanese Bilingual Sales Manager Industry: Semiconductor Type: Full Time Direct Hire Exempt Location: Torrance CA (1 day a week remote) Salary: 70K-100K JOB DUTIES: Expand business opportunities by developing customer business relationships Perform sales cycle activities from prospecting to closing Track sales metrics, market and customer information Manage existing clients through outreach and building strong business relationships Responsible for collection of payments from customers Become fully versed in company's products and technologies Prepare sales presentations Participate in industry trade shows and networking events Qualifications: Japanese/ English bilingual language ability Bachelor's degree 3+ years of related sales rep experience Able to travel for business including local, domestic or international trips Excellent communication ability customer service ability ***Please submit your application with a 1-2 page resume. Only qualified applicants will be contacted***

Primary Responsibilities: The primary duties of the Structure Representative are technical oversight and contract administration of structural projects elements including planning, scheduling and coordination of construction inspections and quality assurance inspections of bridge and transportation structure work on the project, including foundations, substructure and superstructure, coordination with contractor, interfacing with inspectors, surveyors and materials testers as well as documentation of the project progress and payment. Responsible for maintaining accurate daily record of construction site activity and produces required reports on progress, safety, quality, schedule, and budget status. Coordinates with others for documentation for contractor progress pay estimates. Reviews and/or prepares calculations to support the technical aspects of the structure work including temporary shoring, temporary supports, falsework, existing structures (bridges, walls, etc.) removal / demolition and quantities. Required Experience: Provide construction management and inspection services for complex public works projects. Provide support to public agencies on major infrastructure projects including bridges, on and off ramps, highways, freeways, retaining walls, soundwalls and roadway and street improvements. Having a well-rounded understanding of the intricacies involved in each individual project from inception to close-out. Provide coordination with public agencies, utilities, railroad entities, state environmental and regulatory agencies. Understanding of the construction and/or reconstruction of bridge hinges. Involved in implementing full freeway closures. Preparing independent structure analysis reports for formwork, falsework, and other temporary structures. Provide structures inspections. Work closely within the functional units at Caltrans, including environmental, roadway, traffic, electrical, and public relations, to ensure that the specific needs of each unit are met. Promptly resolve field issues to meet all project milestones. Familiar with nesting bat and nesting bird habitat protection and mitigation strategies resulting in implementation of protection efforts during construction to eliminate / reduce impacts to schedule. Deep understanding of forming/pouring of various foundation types including CIDH pile foundations, spread footing foundations, grade beams, and moment slab sections. Deep understanding of roadway work involving JPCP, lean concrete base, aggregate base, and hot mix asphalt. Deep Understanding of installation of drainage systems, electrical and communications work including modifications to lighting poles and fiber optics, and implementation of temporary traffic control involving temporary restriping. Required Qualifications: City of LA experience (preferred) California Department of Transportation experience required. Minimum of 5 years' experience in providing construction oversight and inspection with experience as a Structure Representative on California highway projects. BS in Civil Engineer, Structural Engineer, Construction Management, or other engineering degree from an accredited university. California Registered Professional Engineer (PE) required. Experience with Microsoft Office (Word, Excel) required.

Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building connections? We're looking for a talented and enthusiastic Entry-Level Communications Representative to join our growing team! You'll play a key role in crafting impactful communications that elevate our brand and engage our audience. In this role, you'll: Assist with developing and implementing strategic communication plans Monitor and analyze the effectiveness of communication efforts Respond to internal and external inquiries in a timely and professional manner Support with internal and external sales event Maintain and update communication databases and contact lists You're a great fit if you: Possess excellent written and verbal communication skills with a keen eye for detail Are proficient in Microsoft Office Suite and other communication tools (think CRM platforms) Can work independently and collaboratively within a fast-paced environment Have strong organizational and time management skills Bonus points for experience with social media platforms and content management systems Why Choose Us? Opportunity to learn from experienced professionals and develop your communication skills. Be a part of a dynamic and growing team in a fast-paced environment. Gain valuable experience across various communication disciplines. Ready to Launch Your Communications Career? We encourage recent graduates and aspiring communication professionals to apply! We look forward to meeting you!

Hello, We're Helio! Please read the below qualifications carefully before applying. Full-Time and Part-Time positions available. Helio is a multi-family development and management company, specializing in creating beautiful properties that attract clientele looking for an exceptional place to call home. We're looking for a leasing agent to join our team to assist with leasing units within our stabilized portfolio. There are currently 10 properties although our portfolio is expanding rapidly within the Palms/Culver City area. This leasing agent may be required to drive to multiple properties throughout the day. We are a friendly and dynamic team looking to add a strong member to our tight-knit group of agents! Please Note: We kindly ask that you do not call or contact the company directly. We are conducting hiring via Indeed only - our leasing team is not directly involved and contacting them for follow-up can be disqualifying. Thank you for your cooperation! IMPORTANT INFO: Some Weekend Availability is NON-NEGOTIABLE. Mileage reimbursement for any travel accrued while on the job. Great entry point for those looking to expand into Real Estate or Property Management and/or Development. Responsibilities + Responding to phone and email inquiries in a timely manner + Scheduling and providing exceptional tours at several properties + Scheduling and hosting open houses when needed + Managing current and future resident relationships + Being responsive, communicative, and friendly + Processing applications and sending out lease agreements + Walking the properties and reporting any issues to management Qualifications + Excellent verbal and written communication skills + Ability to work weekends + Must have reliable form of transportation as you will be required to drive around to all properties + At least 2 years leasing experience in the multi-family or real estate market + Yardi/CRM knowledge + Fair housing knowledge + Fluent in English (additional languages are a bonus) Job Type: Full-time/Part-Time Pay: $30.00 - $33.00 per hour Expected hours: No more than 40 per week Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person