Sales Agent - Investment Real Estate
Agent Job 20 miles from Lafayette
Are you a results-driven individual with an entrepreneurial itch? If you're more about building a business than just having a job, we want you on our team! At New Western, our clients are investors looking to find the next great property for their portfolio. To deliver on your goals as a Sales Agent, you'll need to enthusiastically embrace cold calling, networking, and engaging in virtual or face-to-face meetings to deliver results. Fueling Your Success at New Western
Accelerated Growth: Outpace your peers with unparalleled growth in your first year.
Exclusive Inventory: Benefit from inventory selling 31% below new builds post-rehab.
Achieve More, Together: Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure.
Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success.
What You Need To Excel
Grit: Competitive, resilient and driven with a closer mentality (even if you lack real estate experience).
Negotiation Prowess: Natural dealmaking and strong negotiation skills.
Accountability: Willingness to take ownership of your work and results.
Skilled Communication: Polished communicator with a knack for interpersonal connections.
Key Considerations
Licensure: Requires an active real estate license based on your work location. If you don't have one yet, don't worry! We'll guide you on obtaining yours once we start our conversation.
Compensation Plan: Independent contractor (1099) status - 100% commission-based. Average first-year compensation across all agents is $66,678. The top 20% of new hires averaged $150,897 in first-year compensation.
About New Western
We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes.
Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers.
Award-Winning Team & Culture
Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at *************************
Ready to take your career to the next level? Apply today!
#cb PM20 #LI-LM1
Licensed Insurance Agent
Agent Job 25 miles from Lafayette
We are partnered with a national insurance organization representing farmers and ranchers across the United States and specifically serving Colorado since 1950. With some of the best trained agents in the state, they're dedicated to providing the best in customer service.
Headquartered in Centennial, CO we are actively seeking licensed agents in the Lone Tree area. The ideal candidate will have the benefit of working for a top-rated company with state and national brand recognition, coupled with the flexibility of running your own business. And with commission-based compensation, there's no limit to how much you can earn.
REWARDS
You will be provided the ability to offer top-quality products and services to our clients with the satisfaction of making a real difference in people's lives
$100,000 or more is attainable the first year, and the potential is unlimited
Offers the strength and stability of a 60-year old company, while providing a family atmosphere.
With over 50 offices throughout the state, we are able to reach almost everybody, rural or urban.
Multi-line company; agents sell a wide variety of products including Auto, Homeowners, Life, Health, Commercial, Farm and Ranch, and multiple mutual fund families.
REQUIREMENTS
Property and Casualty and Life Insurance licenses
Ability to organize, operate and assume the risk of running a business with a focus on customer service
Financially responsible and stable
Strong work ethic
Good Credit History
Previous sales or management experience a plus
Bachelor's Degree Preferred (not required)
Complete Assessment (POP 7)
RESPONSIBILITIES
Meet with clients to understand their insurance needs and assess their risk profile.
Analyze existing policies and coverage to identify potential gaps and recommend suitable insurance solutions.
Maintain strong relationships with existing clients through regular communication and periodic policy reviews.
Address client inquiries, concerns, and claims promptly, providing exceptional customer service.
Proactively manage policy renewals, reviewing coverage and premium changes with clients.
Suggest updates or adjustments to policies based on changes in the client's circumstances or insurance requirements.
Assist clients in assessing their risk exposure and recommend appropriate coverage levels to protect against potential losses.
Educate clients on risk management strategies and best practices.
Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply
Sales Agent
Agent Job 20 miles from Lafayette
Are you ready to embark on a rewarding career as a Sales Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Sales Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!
Job Description:
With a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services.
Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. You'll handle reservation/booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets.
To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.
Desired Skills & Experience:
Bachelor's degree or at least high school graduation.
Permanent residence permit in the respective country (the company does not provide or assist with work permits).
Minimum of 1 year experience in civil aviation or tourism.
The ability to thrive in high-pressure situations.
Excellent command of English and proficiency in local language(s).
Availability to work in shifts, including overnight shifts.
A team player who can also work independently when needed.
Ability to multitask effectively and handle multiple tasks simultaneously.
Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is a plus).
Strong oral and written communication skills.
Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.
We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.
Customer Service Representative
Agent Job 20 miles from Lafayette
A proactive Customer Service Representative eager to assist, support, and resolve customer issues, making informed decisions in a fast-paced team environment.
Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are.
Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility.
Starting at $23.07 per hour, with an increase to $23.94 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more.
Preferred Skills, Qualifications, and Experience
Strong individual and team collaboration skills.
Exceptional verbal and written communication abilities.
Keen listening skills.
A passion for delivering outstanding customer service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail.
Proficiency in multitasking within a fast-paced environment.
Innovative problem-solving capabilities.
Efficient typing, literacy, and numeracy skills.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring a positive experience for our customers.
Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
Communicating with customers via live chat, telephone, and email effectively and efficiently resolving customer requests and complaints in a timely and polite manner.
Conducting internal tasks to improve customer perception of our platform.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
Advocating for responsible gaming.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Sales Producer
Agent Job 20 miles from Lafayette
Must be authorized to work in the US, no work visas offered at this time.
The Burge Consulting Group protects families with term life, whole life, mortgage protection, annuities, index universal life, and debt elimination by utilizing our proprietary technology and sales process. There is no cold calling, our clients fill out a form requesting information and our assistance. As a field underwriter, you will call to set up appointments (virtually as needed) to meet with clients via video or phone to help them apply for the coverage. This is a unique opportunity to truly control your time, maintain that work life balance while establishing a financial legacy for your family.
What Makes US Different
LEADS LEADS LEADS - WE GOT LEADS!
START OUT AT 80% COMMISSION WORK YOUR WAY UP TO 130 %
LEADERSHIP DEVELOPMENT IS AT OUR CORE
ALL EXPENSE PAID TRIPS
WORK LIFE BALANCE
ONE ON ONE MENTORSHIP
CUTTING EDGE TECHNOLOGY
PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES ( Foresters, Mutual of Omaha, Transamerica, Americo, Athene, F&G, SBLI, NLG, American Amicable, etc...)
BONUSES ( Producer bonus, Capital Bonus, Slingshot Bonus etc...)
Compensation
Full-time agents have potential to make $100,000+ in the first year.
Long term earnings generate $200K - $500K + per year
Our company has a streamlined lead generation system, so there is NO COLD CALLING involved. Only those who have requested the information will be contacted. Its 100% COMMISSION ONLY.
If you aren't licensed, our fast-track licensing program will get you licensed and in a position to earn.
Responsibilities:
- Scheduling Your Own Appointments From Clients Who Requested To Be Called
- Generate quotes for new customers and use e-apps to submit new business
- Generate new business through our leads and referrals
- Cross-sell existing customers with other agency products
- Process payments and service pre-existing clients (veteran agent's only)
- Follow A Sales Process Designed To Make Closing Simple
Requirements:
Characteristics we ARE looking for:
- Life Insurance license - if you don't have one we will help you
- Self-Motivated and Goal Oriented
- Disciplined and Driven to Improve
- Believe in and Align themselves with our Core Values
- High level of Consistency and Coachable
- Humble and willing to Learn
Customer Experience Representative - Bilingual
Agent Job 20 miles from Lafayette
IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required. This is an exciting and complex job that requires excellent communication, organization skills, and data entry management.
The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions. You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
Monday-Friday schedule working remotely (training will be in-person)
2-3 years of related work experience
Bilingual Spanish and English required, written and verbal
What We Offer:
Competitive Compensation: $20/hour
Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
Job Duties:
• Responsible for incoming calls and making outbound calls to resolve customer inquiries
• Friendly and professional phone etiquette
• Determines and develops approaches to administrative customer service assignments and research
• Responsible for customer service tasks which require planning and judgment
• Solves a broad range of customer service problems varying in scope and complexity
Qualified Candidates Will:
• Ability to manage heavy phone activity
• Have a desire to delight customers and go above and beyond the call of duty
• Be able to clearly articulate messages to a variety of audiences
• Can establish and maintain strong relationships
• Be able to offer alternate solutions to existing processes/procedures
• Have time management in fast paced environment
• Possess organizational skills to maximize productivity
• Produce work that is accurate and with eye for detail
• Seek to improve the job and provides solution-oriented feedback
• Demonstrate business judgment by knowing when to work independently and when to collaborate
• Can solve complex issues that are in the best interest of the customer and the company
• Positively manage stress that is typical in a customer service environment
• Write professional and friendly email communications in both Spanish and English
• Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint
• Be available to work an hourly position that may involve occasional overtime
• Prior experience in SalesForce is a plus but not a must!
ABOUT INTELLISOURCE:
Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.
WE ARE INTELLISOURCE
At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.
EOE STATEMENT
IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.
#ISAllMulti
Repossession Agent
Agent Job 20 miles from Lafayette
RMS - Repossession Agent
Are you a highly skilled individual who thrives in a fast-paced environment? Do you have a dynamic personality and enjoy working in the field? If yes, then this job is perfect for you!
Join Recovery Management Solutions (RMS), a U.S. based Financial Adjustment Services company, headquartered in Scottsdale, Arizona. We are currently seeking a Repossession Agent to locate and repossess various vehicles and equipment for Banks and Financial Lenders. As part of our team, you will have the opportunity to work on challenging and exciting assignments, while learning valuable skills in the Repossession industry.
Responsibilities:
Locate and repossess vehicles and equipment
Collaborate with team members to ensure successful operations
Adhere to company policies and procedures
Requirements:
No formal education required
Ability to work 10-hour shifts on-site
Full-time job type with paid time off, commission pay, and bonus pay
Customer Service Agent Full Time
Agent Job 13 miles from Lafayette
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Issue, reissue and refund passenger tickets
Book, ticket and confirm flight reservations
Rebook passengers on oversold flights and during irregular operations
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
Operate jetways/bridges for purposes of boarding and deplaning passengers
Make boarding and departure gate announcements
Deliver domestic/international flight documents
Perform passenger service flight close-out procedures
Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters
Maintain timeline of flight boarding process
Perform customer service on the job training
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
Queue lines at ticket counter kiosks and ticket counters
Clear/verify international documents at kiosk in the ticket counter area and activation stations
Accept and activate passengers' self-tagged bags at activation stations
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
Respond and assist during security and/or emergency situations
Provide connecting passengers with gate information
Provide quality customer service in a professional manner and in accordance with American's guidelines.
Adhere to company policies, procedures, and performance standards.
Complete job-relevant trainings
Adhere to government regulations (e.g. DOT, FAA, TSA)
Use multiple internal resources/systems including during customer interactions
Wear uniforms as required by company policy
Depending on your airport size, you may also do the following:
Perform Passenger Operation Control functions including air to ground communication as well as Tower functions
Assist international passengers through customs/immigration, including baggage recheck
Deliver boarding passes, international flight documents and customs/immigration forms
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED or international equivalent
Bilingual language skills required in some locations
Applicable valid driver's license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Junior Customer Service Agent
Agent Job 8 miles from Lafayette
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
Reservations Agent
Agent Job 8 miles from Lafayette
Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.
St Julien Hotel & Spa is looking for a personable and service-oriented Reservations Agent who can apply their people skills and property knowledge to connect our guests' needs and travel expectations with the Hotel's luxury offerings. You will also have the opportunity to earn additional pay incentives to increase your weekly paycheck!
If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then
you might be just the candidate we're looking for!
Essential Job Functions:
Conduct all telephone interactions and reservations in accordance with Forbes/Preferred service standards.
Greet internal and external calls within 3 rings, promptly and politely.
Anticipate and handle all guests' special requests and needs.
Identify and create opportunities for up-selling on guest room reservations whenever possible.
Maintain an up-to-date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions.
Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers.
Incentive Programs:
Apply your sales skills to upsell room types and earn additional monetary incentives.
Earn monetary incentives through our "secret shopper" program when you demonstrate exceptional guest service skills.
Other duties as requested by manager.
Qualifications:
Previous hospitality reservations and/or customer service experience highly preferred, but not required.
Must have excellent verbal and written communication skills, general computer knowledge, and should be proficient using MS Office products.
Ideal candidate is someone who can balance working at an efficient, steady pace while maintaining a warm and guest-focused demeanor.
Open and flexible availability is required. Interested candidates must be able to work weekends and holidays.
Perks & Benefits:
Medical, dental, and vision insurance options*
Paid time off (PTO)*
Paid holidays (including associate's birthday)*
Paid sick leave
Aflac supplemental insurance options
401(k) with Company match
RTD EcoPass
50% employee discount in Spa and restaurant
Discounted associate room rate
* Requires Full Time employment status
Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements
FULL TIME POSITION AVAILABLE
APPLICATION DEADLINE: 04/30/2025
Traveling Community Management Specialist
Agent Job 20 miles from Lafayette
Job Code: Community Management Specialist (FT) Address: 31200 Northwestern Hwy City: Denver State: CO Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.
As a successful Community Management Specialist, you will:
* Manage and deposit daily collection of all monthly rentals, late fees, etc.
* Hire, train, motivate and manage onsite staff.
* Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
* Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
* Maintenance Work Order system.
* Attract new residents and retain current residents to increase the occupancy rate.
* Manage all aspects of leasing.
* Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
* Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
* Manage and organize paperwork flow.
* Maintain financial operations and adhere to established budgetary guidelines.
* Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
* Ensure all information is entered in a timely manner into the management software and is accurate and complete.
* Build relationships with residents and respond to all resident needs to identify and resolve issues.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 2 - 3 years of property management experience required.
* High school diploma or GED required.
* Strong customer service, communication and organization skills.
* Detail orientated and the ability to multitask and problem solve.
* Proven leadership skills and the ability to be a team player in a fast-paced environment.
* Ability to be flexible and work evenings and weekends.
* Extended out of town travel required.
* Valid operator's license.
* Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred.
Compensation:
The annual salary range for this position is 65,000 - $75,000.
Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
#indcorp
Reservationist
Agent Job 25 miles from Lafayette
Transdev in Englewood, CO is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: OR + Starting Pay of $17.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 9 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 4954
Pay Group: ECE
Cost Center: 429
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Sports-Minded Marketing Agent
Agent Job 25 miles from Lafayette
Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service.
As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment.
Responsibilities of the Sports-Minded Marketing Agent:
Directly market and sell client services to potential consumers, ensuring excellent customer service
Build strong connections through effective and professional communication
Address and resolve customer inquiries with care, urgency, and professionalism
Develop product knowledge to confidently present and promote services to consumers
Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies
Network with other marketing agents and sales professionals to share tactics and improve communication skills
Qualifications for the Sports-Minded Marketing Agent:
A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required
Ability to communicate with consumers effectively in a direct setting
A proactive mindset with the ability to handle challenges confidently
A passion for sales and learning from other team members
What We Offer For a Sports-Minded Marketing Agent:
Extensive training to help you excel as a Sports-Minded Marketing Agent
Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service
A supportive and competitive environment
Opportunities to contribute ideas and lead exciting client marketing and sales campaigns
Opportunity to earn what you want through industry-leading commission incentives
#LinkedIn-OnSite
Remote Booking Agent IBO
Agent Job 8 miles from Lafayette
***PLEASE NOTE BEFORE YOU APPLY***
YOU Must be at least 18 years of age, and be authorized to work within the US.
We have an amazing opportunity to build dream vacations and business travel with major Hotels, Cruise Lines, Theme Parks and more!
● Full Training Provided
● Work PT or FT
● No experience necessary
● Computer or smart phone required
● Travel Perks. Major Benefits.
● Must be 18+
● USA and Mexico residents preferred
Roles & Responsibilities:
● Arrange Travel for businesses, sports teams, vacations, Weddings and more
● Determine customer's needs and preferences, such as schedules, costs and payment plans
● Plan and arrange tour packages, excursions, and day trips
● Book reservations for travel, hotel, flights, rental cars, special events, honeymoons
● Provide proper documentation to the clients such as, authorization forms, flights tickets, theme park tickets
● Make alternative booking arrangements if changes arise before or during the trip.
Join SLM Bookings and receive the tools that will make you successful. As your mentor we will make sure you have:
Certifications to start booking clients within a few hours. You will have your license, insurance, website, 2 back offices, and step by step training.
Your own supplier accounts accessed through our 100's of suppliers available (i.e. Disney, Carnival, Voyage, Universal Studios, and All-Inclusive world travel resorts)
Access to general marketing training, branding you, and running your agency.
Daily and weekly tutorials to make your agency the top in sales and service
One on One's
Free to Discounted vacations for you and your family
A community of other IBO agents, remember even though this is your business, you are not alone and we support all our agents.
Requirements
Requirements
Must be at least 18 years of age, and be authorized to work within the US.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 for group bookings. Most vendors pay commission up to 16% of the booking fee. So if you are still vacationing and not cashing in on your own trips, that is money left on the table.
Reservationist
Agent Job 20 miles from Lafayette
Apply now to join the world of VIBE DINING as a key part of the guest experience! Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality.
Exciting Pay Incentive Coming March 31st!
We're rolling out a new pay incentive to reward our hardworking team members!
* Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour.
* Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour.
Supervisors are eligible for the weekend incentive only.
Take advantage of this opportunity to boost your earnings!
Call Center Perks:
* Full time employees receive $250 monthly commuter bonus
* Part time employees receive $150 monthly commuter bonus
* Two meals provided to Call Center Team Daily
* Flexible scheduling options to accommodate work-life balance
Shifts available:
Thursday through Monday
* 5:00pm to 1:00am
* 3:00pm to 11:00pm
* 2:00pm to 10:00pm
Other shifts available
JOB DESCRIPTION
The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You'll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free.
If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you!
WHO YOU ARE
* A driven individual who cares passionately about providing a high-level of customer service
* Excited to grow your career with the leaders of Vibe Dining
* Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
* Has the ability to set priorities and meet deadlines
* Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner
* Has excellent phone etiquette with a personality that shines through to our guests
* Good writing, time management, interpersonal, organizational, and communication skills
* The ability to work in a high volume and ever-changing environment
* Must have availability to work nights, weekends and holidays
* Always maintains a professional demeanor and is punctual and reliable for your team members.
The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)
* Medical
* Dental
* Vision
* Group Life and Disability
* Group Accident Insurance
* Group Hospital Indemnity Insurance
* Group Critical Illness Insurance
The company offer the following benefits to all employees regardless of position or status
* Paid sick time up to 48 hours per year. Employees accrue 1 hour of paid sick time for every 30 hours worked.
* Employee Assistance Program (EAP)
* Dependent Care Benefit
* Employee Dining Discounts and/or complementary meals onsite
* Traditional and Roth 401K Plan
* Commuter Benefit
The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion!
Inbound Call Center Agent
Agent Job 41 miles from Lafayette
Immediately Hiring! Advance Services Inc. has openings with a local call center. Great starting pay, and a great company to kick-start your career. Dont Wait; Apply Today! Pay: $18.50 Per Hour - $19.50 Per Hour Shift: 1st shift 7:00 a.m. = 3:30 p.m.
Job Duties
Responsible for primary contact with the companys consumer inquiries, which include email, phone, chat, and written correspondence
Answer phones and respond to emails
Maintains a high level of customer support by providing professional, knowledgeable, and courteous service at all times
Provide product knowledge and technical support
Achieves and maintains customer service levels and KPI goals
Why work for Advance Services, Inc.
Advance Services is for and about people; we are your employment specialists.
Enjoy our easy application process.
You NEVER pay a fee!
Weekly pay.
Fun Safety and attendance incentives.
Health Benefits to keep you and your family healthy.
Great Referral Incentives.
Advance Services partners with the top companies in the area!
Minimum Essential Coverage (MEC) plan
MEC Enhanced
Limited Medical Insurance
Critical Illness Insurance
Accident Insurance
PTO
Apply for this job by clicking the apply button. You will be directed to our website, ***********************
Please select a branch near you or call our office at ************.
Stop in and see our experienced, bilingual, and friendly staff today at 1399 Water Valley Pkwy #300, Windsor, Colorado 80550.
Advance Services is an equal-opportunity employer
#458
Hotel PBX Agent
Agent Job 26 miles from Lafayette
Part-time Description
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people,
great
people
, that are ready to treat guests and each other with respect and make each day at work fun.
Mav·er·ick: Someone who
plays
by their own rules. /'mav(?)rik/ (noun)
**$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file) **
Team Members Will Enjoy:
Free Gas or Free Bus Passes
Free covered Parking
2 weeks PTO per year
6 Observed Holidays with Holiday Pay
Health Benefits Insurance Package: Eligible the first of the month following 60 days! Medical, dental, vision, life insurance, short term disability, 401K & more!
Career Development and Advancement Opportunities
Tuition Reimbursement
Flexible work schedules
Team Member Referral program ($600 per team member referred!)
Responsibilities include but are not limited to:
Provides superior guest service, positively effects interactions with external and internal guests and team members.
Demonstrates ability to deal with difficult guest in all types of business conditions and the ability to work harmoniously with co-workers.
Answering PBX calls in professional manner responding appropriately to the intent of the call.
Assigns guest accommodations in accordance with current procedures.
Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation.
Accepts same day and advanced reservations as required.
Maintains guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints.
Maintains ongoing knowledge of all company services and entertainment opportunities.
Requirements
To be successful in this role, you should have previous experience and knowledge that includes:
Effective communication both written and verbal
Completion of a high school degree or equivalent
Must be well-organized and detail oriented.
Must be able to work overtime as needed.
Maintain positive Company morale and a professional attitude.
Two months of on-the-job training or related experience.
Prior hotel experience preferred.
Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants.
Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.
Salary: $17.29/hr.
Applicants will be considered for ten days; posting will expire 4/11/25.
Salary Description $17.29 / hr
Insurance Broker
Agent Job 34 miles from Lafayette
We are partnered with a national insurance organization representing farmers and ranchers across the United States and specifically serving Colorado since 1950. With some of the best trained agents in the state, they're dedicated to providing the best in customer service.
Headquartered in Centennial, CO we are actively seeking licensed agents in the Greeley area. The ideal candidate will have the benefit of working for a top-rated company with state and national brand recognition, coupled with the flexibility of running your own business. And with commission-based compensation, there's no limit to how much you can earn.
REWARDS
You will be provided the ability to offer top-quality products and services to our clients with the satisfaction of making a real difference in people's lives
$100,000 or more is attainable the first year, and the potential is unlimited
Offers the strength and stability of a 60-year old company, while providing a family atmosphere.
With over 50 offices throughout the state, we are able to reach almost everybody, rural or urban.
Multi-line company; agents sell a wide variety of products including Auto, Homeowners, Life, Health, Commercial, Farm and Ranch, and multiple mutual fund families.
REQUIREMENTS
Property and Casualty and Life Insurance licenses
Ability to organize, operate and assume the risk of running a business with a focus on customer service
Financially responsible and stable
Strong work ethic
Good Credit History
Previous sales or management experience a plus
Bachelor's Degree Preferred (not required)
Complete Assessment (POP 7)
RESPONSIBILITIES
Meet with clients to understand their insurance needs and assess their risk profile.
Analyze existing policies and coverage to identify potential gaps and recommend suitable insurance solutions.
Maintain strong relationships with existing clients through regular communication and periodic policy reviews.
Address client inquiries, concerns, and claims promptly, providing exceptional customer service.
Proactively manage policy renewals, reviewing coverage and premium changes with clients.
Suggest updates or adjustments to policies based on changes in the client's circumstances or insurance requirements.
Assist clients in assessing their risk exposure and recommend appropriate coverage levels to protect against potential losses.
Educate clients on risk management strategies and best practices.
Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply
Customer Service Agent Full Time
Agent Job 20 miles from Lafayette
American Airlines is seeking Full Time Customer Service Agent at the Denver International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
This job will continue to be posted until at least 04-30-25. If interested please apply prior to this date.
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Issue, reissue and refund passenger tickets
* Book, ticket and confirm flight reservations
* Rebook passengers on oversold flights and during irregular operations
* Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
* Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
* Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
* Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
* Operate jetways/bridges for purposes of boarding and deplaning passengers
* Make boarding and departure gate announcements
* Deliver domestic/international flight documents
* Perform passenger service flight close-out procedures
* Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters
* Maintain timeline of flight boarding process
* Perform customer service on the job training
* Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
* Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
* Queue lines at ticket counter kiosks and ticket counters
* Clear/verify international documents at kiosk in the ticket counter area and activation stations
* Accept and activate passengers' self-tagged bags at activation stations
* Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
* Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts
* Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
* Respond and assist during security and/or emergency situations
* Provide connecting passengers with gate information
* Provide quality customer service in a professional manner and in accordance with American's guidelines.
* Adhere to company policies, procedures, and performance standards.
* Complete job-relevant trainings
* Adhere to government regulations (e.g. DOT, FAA, TSA)
* Use multiple internal resources/systems including during customer interactions
* Wear uniforms as required by company policy
Depending on your airport size, you may also do the following:
* Perform Passenger Operation Control functions including air to ground communication as well as Tower functions
* Assist international passengers through customs/immigration, including baggage recheck
* Deliver boarding passes, international flight documents and customs/immigration forms
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High school diploma or GED or international equivalent
* Bilingual language skills required in some locations
* Applicable valid driver's license as required by local authorities
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
* Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
* Working knowledge of Sabre or any other Passenger Service System
* Previous face to face Customer Service experience
* Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
* Travel to the interview and any subsequent relocation expenses are the responsibilty of the candidate.
Reservationist
Agent Job 20 miles from Lafayette
The Reservations Supervisor is primarily responsible for overseeing the day to day operations of the Reservations Department, ensuring that agents are following procedures and providing first rate service by effectively taking reservations and communicating guest inquiries accurately in a friendly and courteous manner; demonstrating patience, empathy, adaptability, consistency, clear communication, and knowledge necessary; have exceptional time management skill, an admirable work ethic, upbeat attitude and the ability to use positive language. Most communication is handled over the phone although some processes are dealt with via written communication. This position may be required to work nights, weekends and holidays.
This is an in-office position located at 1624 Market St., Denver, CO 80202. The individual hired for this role is expected to be on-site and work in the office each day. Remote or hybrid work arrangements are not available for this position.
Call Center Perks:
Full time employees receive $250 monthly commuter bonus
Part time employees receive $150 monthly commuter bonus
Two meals provided to Call Center Team Daily
Flexible scheduling options to accommodate work-life balance
Shifts available:
Thursday through Monday
5:00pm to 1:00am
3:00pm to 11:00pm
2:00pm to 10:00pm
SUPERVISOR RESPONSIBILITIES
o Oversee Reservation Agents
o Monitors and evaluates phone calls and emails ensuring agents are following TOG standard procedures
o Weekly full venue checks using OpenTable to ensure agents are following procedures and monitor overbooking/ irregular patterns
o Assign daily tasks and ensure they are done. Assign additional tasks as they arise
o Review opening and closing check lists
o Review coyle reports, address any concerns and acknowledge accomplishments
o Ensure that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.
o Maintain accurate employee records pertaining to development and counseling
o Ensures all updates/revisions are communicated properly to staff
o Attend and facilitate meetings
Reservationist Duties
o Answering phones and emails when volume picks up or understaffed
o Sending reports to management
o Handles any difficult guests for reservationists
o Works with management to remediate any issues
o Follows up with guest recovery options
OpenTable Management
Changing existing shifts/creating new ones
Closing days for Buyouts
Manage all updates i.e. Shift Notes, Bulletin Boards, Directions, Restaurant Info, Holidays
Customer Service and Problem Solving
Quick thinker and able to step in and assist. Able to get to the bottom of an issue quickly to find a resolution that will satisfy the guest
Able to remain gracious, apologetic and pleasant to ensure a positive guest experience
Always ready to provide superior customer service at all times.
Knows the details of each property and is prepared to answer any difficult questions that may arise.
Anticipate guests needs, respond promptly however busy with their own workload
Department SOP's
Create and update manual, forms, related SOP's, email templates
Creates worksheets for tracking information
TRAINING
Train reservationists, hosts, managers and DOP's standard TOG Policy including but not limited to:
o Verbiage
o Reservation recommendations
o Good customer service
o Guest complaints
o Shortel Phone use
o OpenTable use
SIDEWORK & REPORTING
Oversee Gift Cards: Purchasing, Processing, Audit
Marketing: WDYHAU Tracking, Review Marketing Reports, Assign Comment Card Entries, Guest Report Exports, Concierge Reports
Side Projects for DOP's & Management: Comp sets, Printing training manuals, Data entry, Menu preparation, Worksheet creation/ editing
Reports: Oversee queue reports, Phone & Email Monitoring Reports, Email Tracking Reports, Phone Report, Development Reports
ASSIST CENTRAL RESERVATIONS DIRECTOR WHEN NEEDED
The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)
Medical
Dental
Vision
Group Life and Disability
Group Accident Insurance
Group Hospital Indemnity Insurance
Group Critical Illness Insurance
The company offer the following benefits to all employees regardless of position or status
Employee Assistance Program (EAP)
Dependent Care Benefit
Employee Dining Discounts and/or complementary meals onsite
Traditional and Roth 401K Plan
Commuter Benefits
Paid Time Off