Agent Jobs in Hopewell, VA

Insurance Agents here at MassMutual Greater Richmond will be part of our entrepreneurial team with the freedom to provide solutions for clients from a broad portfolio of innovative products and strategies. Here at Mass Mutual, we make a difference in the world by helping people achieve financial security. We believe in a comprehensive based sales process that gives our financial professionals the ability to show their prospective and current clients a high degree of professionalism. Mass Mutual is focusing our efforts on business owners, retirement planning,insurance, and tax strategy solutions. Role Overview: Prospect and connect with potential clients to discuss financial needs and concerns Identify and develope new opportunities to promote business. Help clients achieve their financial goals by presenting customized solutions of products and services Develop new and grow existing accounts to meet and exceed revenue goals thorough prospecting, outside sales calls, and written communication Qualifications: Sales experience (outside sales representative) B2B Prospecting Effective Communication Skills Self-Motivated, Detail Oriented Excellent customer service skills Valid Life, Health, and Annuities License (Preferred) Ability to work in a fast paced work environment Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

We have an immediate full-time remote Benefits Representative/CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. We offer full training and great weekly pay. Position Benefits: Remote Full training provided No experience needed A fun, energetic and positive office environment Great benefits Career growth and advancement opportunities Great weekly pay and bonuses A dynamic team environment, we help each other grow in this career What we are looking for in you: Communication skills Team player mentality Strong customer service skills Basic computer skills Friendly personality Detail-oriented Eager and willing to learn If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. First year pay typically ranges from $55,000-$65,000. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 9am-8pm. This is a full-time position requiring open availability. We are looking for a reliable Reservations Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agent will assist in helping manage all day-to-day functions of the Reservations Department and will have a combination of duties mainly related, but not limited to, assisting guests with room and dining reservations, processing online reservations, handling amenity requests, and coordinating billing and shift reports. In addition, Agent will provide the Front Desk support by assisting guests at the time of check in and departure. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Reservations Agent will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

**MasTec Utility Services** delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. Position Summary: The Right of Way Agent's main purpose is to assist the Right of Way (ROW) Department in determining the need for and acquiring valid right of way documentation for the construction, reconstruction, relocation, or improvement of electrical, pipeline and communication facilities. The position requires the ability to communicate with and negotiate with property owners regarding new installations, job modifications and/or design changes that may affect their property. Responsibilities + Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted. + Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects. + Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available. + _Review property deeds, plats, and surveys to identify current ownership and define the boundaries of the right of way on the land. A comprehensive search of public records conducted to uncover an existing easements or encumbrances that may affect the right of way_ _._ + Serve as liaison between property owners and utility clients during outreach and negotiation. + Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers, and others regarding the status of all assigned projects. + Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements. + Ensure that job status is updated in all work management systems. + Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports, and formal right of way releases; notarization and recording of required agreements. + Provide right of way support to other departments as necessary. + Support and participate in department initiatives and process improvements. Qualifications + Experience with Dominion Energy standards and best practices for ROW Agents preferred or another Electric Utility. + Title research is a strong plus but not a requirement. + Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life. + Excellent organizational and documentation skills. + Proficient in Microsoft Office Applications including SharePoint, Word and Excel. + Familiar with work management tools, and related technologies such as GIS and Google Earth + Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities. **Physical Demands and Work Environment** This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. _Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). + Experience with Dominion Energy standards and best practices for ROW Agents preferred or another Electric Utility. + Title research is a strong plus but not a requirement. + Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life. + Excellent organizational and documentation skills. + Proficient in Microsoft Office Applications including SharePoint, Word and Excel. + Familiar with work management tools, and related technologies such as GIS and Google Earth + Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities. **Physical Demands and Work Environment** This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). + Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted. + Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects. + Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available. + _Review property deeds, plats, and surveys to identify current ownership and define the boundaries of the right of way on the land. A comprehensive search of public records conducted to uncover an existing easements or encumbrances that may affect the right of way_ _._ + Serve as liaison between property owners and utility clients during outreach and negotiation. + Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers, and others regarding the status of all assigned projects. + Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements. + Ensure that job status is updated in all work management systems. + Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports, and formal right of way releases; notarization and recording of required agreements. + Provide right of way support to other departments as necessary. + Support and participate in department initiatives and process improvements.

We thrive on innovation, collaboration, and delivering unmatched value to clients. We're not just another real estate group; we're a dynamic force within the industry that is redefining what it means to succeed in real estate. If you're passionate about helping sellers, eager to take your career to new heights, and looking for an environment where your growth is as important as your results, we want you on our team! Why Join Redux? Seller-Focused Excellence: Our business model is built for sellers, giving you the edge you need. Warm, Qualified Leads: Our Inside Sales Agents handle lead pre-qualification so you can focus on prospecting your sphere and closing. Deal Profit Share: Not your average listing commission, you get to share the profit on specific deals! Creative Solutions: Proven strategies that help you win more deals and make more. Coaching for Success: We provide training and coaching using our proven repeatable strategies for success. Level Up: Surround yourself with successful leaders and real estate professionals. GROW: Learn wealth-building strategies and opportunities to grow your personal real estate portfolio along the way. Supportive Environment: Collaborate with seasoned agents and professionals who are as invested in your success as you are. The Role We don't just look for sales agents; we look for game-changers. Be a Leader: Help clients navigate challenging situations and find solutions that work. Show Grit: Approach every call, meeting, and challenge with energy and determination. Grow with Us: Participate in training and coaching to expand your skill set. Ready to Join Us? If you're ready to bring your skills, ambition, and drive, we're here to provide the tools, training, and opportunities you need to succeed. Take the next step in your real estate career and experience what it's like to work with a team that's as dynamic as you are. Make daily calls to set seller appointments Conduct listing appointments and negotiate contracts through closing Serve your clients with integrity and professionalism Actively participate in training and accountability sessions An active VA real estate license A hunger to achieve more and a willingness to learn Persistence and professionalism in every sales interaction A commitment to delivering exceptional client experiences

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 9am-8pm. This is a full-time position requiring open availability. We are looking for a reliable Reservations Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agent will assist in helping manage all day-to-day functions of the Reservations Department and will have a combination of duties mainly related, but not limited to, assisting guests with room and dining reservations, processing online reservations, handling amenity requests, and coordinating billing and shift reports. In addition, Agent will provide the Front Desk support by assisting guests at the time of check in and departure. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Reservations Agent will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad's high standards and Best Buy's Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services. They inspire a world class Client experience and provide motivation that enables exceptional business results. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities * Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. * Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up. * Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner. * Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals. Handles escalated client service issues. * Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service. Basic Qualifications * One year of experience in diagnosing and repairing PCs or consumer electronics * One year of customer service experience * One year of leadership experience including coaching, training, and recognition Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID980551BR Location Number 000422 Chesterfield VA Store Address 1560 W Koger Center Blvd$15 - $20.55 /hr Pay Range $15 - $20.55 /hr

Appointment Setters set up meetings between salespeople and potential customers. The majority of Appointment Setters work for corporations as regular employees; however, they do occasionally work as freelancers. As an Appointment Setter, you will be responsible for determining whether potential clients are interested in our products and services, as well as organizing meetings with our Sales Representatives. A successful Appointment Setter should be able to exceed in all work-related tasks. Appropriate Appointment Setter Duties & Responsibilities: Become familiar with the key features of our goods and services.. Answering common inquiries and concerns regarding our goods and services. Setting up a meeting between a prospective client and a Sales Representative. Trying to reach out to potential clients to who you haven't been able to reach out. Notifying the Manager of any recurring product-related issues that need to be addressed. Appointment Setter Requirements: A high school degree is not necessary for an appointment setter position. It will be advantageous if you have prior experience as an appointment setter, salesperson, or anything similar; but not required due to the fact we will provide all the training. Excellent verbal, written, and interpersonal communication abilities. Excellent listening abilities and meticulous attention to detail. Excellent manners. A positive attitude that is both professional and respectful. Persuasive as well as goal-oriented.

Customer Service Agents employed by Trego Dugan Aviation at the Richmond Airport (RIC ). Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Available to work nights, weekends, and holidays Must be able to complete required training Customer Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Competency/Behavioral Requirements : Be pleasant with others on the job and display a good-nature, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills Must be at least 18 years old. Must have a valid driver's license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and successfully complete required training Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

RICHMOND MOTOR SPEEDWAY Founded in 1946, Richmond Raceway is America's Premier Short Track. The venue annually hosts two NASCAR race weekends, featuring the NASCAR Cup Series and either NASCAR Xfinity Series or NASCAR Camping World Truck Series, as well as a Whelan Modified Series race on the iconic ¾-mile D-shaped oval. Richmond Raceway is a regional leader for events including sports, live music, and consumer trade shows. The Richmond Raceway Complex's 1,100 plus acre multipurpose facility hosts more than 200 live events over 280 event days annually, including concerts with top national recording artists at Virginia Credit Union LIVE!, the region's only covered amphitheater.. Duties & Responsibilities: Sell tickets to customers using the tickets.com software Handle will call requests at the ticket office Provide exceptional customer service while processing ticket orders Accurately balance cash drawer at the end of each shift Qualifications: Proven job reliability, dedication, strong work ethic and responsibility Ability to take and follow instructions + exceptional communications skills Possess strong computer skills and be able to comprehend basic mathematics Must be able to pass a criminal background check Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.

Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations. Responsibilities: Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer. Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities. File guest correspondence or other reservation documentation as needed Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. Coverage and execution of Front Desk duties as needed Generate outbound call revenue Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage Follow all policy, procedures, and service standards. Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms. Qualifications: Ability to converse coherently in English. Must be at least 18 years of age. 1-2 years of guest service/customer service experience required. Ability to deal with callers tactfully. Ability to use basic computer applications. Basic keyboarding proficiency. Ability to interact with diverse peoples and help resolve any issues. Ability to retain information. Ability to work in a fast-paced environment. Effective time management and organizational skills. Strong communications skills. Standing/Sitting for up to eight hours per shift Ability to workdays, nights, weekends, holidays.

Job Details 10133 - DGS Virginia - Call Center Richmond VA - Richmond, VA Full Time High School None Admin - ClericalDescription Job Title: Automotive Service Call Center Agent Department: Customer Service This position directly supports the customers vehicle operators and controls and monitors vehicle maintenance and repair costs. Responsible for answering calls from vehicle operators requesting routine or emergency vehicle services, coordinating with local vendors to provide services or repairs, verifying cost reasonableness for services, processing payment to vendors, and the data entry into the supporting software system. Working in a faced paced environment, ability to manage ambiguity, solution-oriented, and customer-focused. Supervisory Responsibilities: None Duties/Responsibilities: Greet and develop an ongoing relationship with customers Help customers care for and maintain their vehicles Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the companys customer management policies Set up service appointments that align with the customer and vendor schedules Serve as liaison between the vehicle operator and the vendor Ask questions to effectively of customer to accurately identify and verify vehicle mileage and service needs Provide customers with information schedule repair or maintenance appointments Review vendor estimates and warranties on parts to ensure cost savings Identify repeat repairs in the customers best interest Work with vendors to determine necessary repairs and possible alternatives to cut costs Administer new and used vehicle warranty repairs in accordance with warranty specifications Write and verify accurate repair orders and include supporting documentation Ensure on-time service is met, and address possible service issues with vendor performance Maintain a high level of professionalism via multiple channels of communication including emails, and phone conversations Required Skills/Abilities: Proficient in written and oral communication skills according to skill requirements Possess strong computer skills, able to read, write, and comprehend written instructional documents Ability to function well in a high-paced and at times stressful environment Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to apply concepts of introductory algebra and geometry Proficient Microsoft Office productivity suite Education and Experience: High school diploma or equivalent At least two years of related experience required Automotive knowledge of two (2) or more years preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Occasional periods of prolonged exposure to loud noises Ability to lift up to 25 pounds at times Ability to stand, walk, and reach with arms and hands as necessary Ability to hear and see to position and safety requirement levels Occasional exposure to elements such as heat, cold, noise, dust, dirt, and chemicals Special Qualifications/Requirements: Must be able to successfully pass as required a federal, state, or local government's background investigation Disclaimer: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We maintain a drug-free workplace and perform pre-employment substance abuse testing. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Job Description last Updated: 05/17/2022

RICHMOND MOTOR SPEEDWAY Founded in 1946, Richmond Raceway is America's Premier Short Track. The venue annually hosts two NASCAR race weekends, featuring the NASCAR Cup Series and either NASCAR Xfinity Series or NASCAR Camping World Truck Series, as well as a Whelan Modified Series race on the iconic ¾-mile D-shaped oval. Richmond Raceway is a regional leader for events including sports, live music, and consumer trade shows. The Richmond Raceway Complex's 1,100 plus acre multipurpose facility hosts more than 200 live events over 280 event days annually, including concerts with top national recording artists at Virginia Credit Union LIVE!, the region's only covered amphitheater.. Duties & Responsibilities: Sell tickets to customers using the tickets.com software Handle will call requests at the ticket office Provide exceptional customer service while processing ticket orders Accurately balance cash drawer at the end of each shift Qualifications: Proven job reliability, dedication, strong work ethic and responsibility Ability to take and follow instructions + exceptional communications skills Possess strong computer skills and be able to comprehend basic mathematics Must be able to pass a criminal background check Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.

The Med Call Center Specialist Senior establishes and maintains good customer relations with the public, potential clients, caregivers and fellow employees of the VCU Health System. This will include, but is not limited to, patient information, physician information, clinic and medical center information, paging and beeper information, and other related services. The Med Call Center Specialist Senior demonstrates compliance with all local, state and federal laws and regulations including JCAHO standards and VCUHS policies and procedures. This position schedules out-patient appointments and ensures accurate patient demographic and insurance data entry. The Med Call Center Specialist Senior serves in a lead capacity which may involve any or all of the following: training/mentoring staff; functioning as scheduling/registration expert; providing performance feedback; assisting with interviews; providing performance feedback; and serving as back-up to supervisor. The Med Call Center Specialist Senior assists with the daily office functions in order to ensure efficient and effective operations. The Med Call Center Specialist Senior ensures that staff exhibit good customer service and are consistent in all interactions.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting (acute care hospital, physician office, medical practice, etc.) Previous experience/education with office technology including word processing, general typing, data entry and Windows applications (Word and Excel) Previous experience/education with medical terminology and health insurance Experience PREFERRED: Two (2) or more years of previous patient scheduling/registration work experience in a healthcare setting (e.g. academic medical center, doctor's office, medical practice, etc.) Previous work experience in a call center setting Education/training REQUIRED: High School diploma or equivalent Education/training PREFERRED: N/A Independent action(s) required: Answers incoming calls courteously and respectfully, introducing self and providing a welcome greeting. Updates and maintains information in department data applications. Schedules patient appointments, gives appointment information and provides general information within specified departmental guidelines. Follows Commitment to Coworkers. Supervisory responsibilities (if applicable): N/A Additional position requirements: Must be flexible with work schedules according to department staffing need or shift requirements. Maintains a neat, clean appearance/attire and working environment in accordance to department and hospital policies. Team Members may be required to work some holidays. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

We are looking to add an upbeat, enthusiastic Front Desk Agent to join the team and provide great service and memorable experience to our guests. Benefits for our hotel front desk agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The Hotel Front desk Agent will primarily handle guest check-ins and check-outs efficiently and in a friendly and professional manner. They will also: Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a front desk agent, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 9am-8pm. This is a full-time position requiring open availability. We are looking for a reliable Reservations Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agent will assist in helping manage all day-to-day functions of the Reservations Department and will have a combination of duties mainly related, but not limited to, assisting guests with room and dining reservations, processing online reservations, handling amenity requests, and coordinating billing and shift reports. In addition, Agent will provide the Front Desk support by assisting guests at the time of check in and departure. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Reservations Agent will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

The Med Call Center Specialist Senior establishes and maintains good customer relations with the public, potential clients, caregivers and fellow employees of the VCU Health System. This will include, but is not limited to, patient information, physician information, clinic and medical center information, paging and beeper information, and other related services. The Med Call Center Specialist Senior demonstrates compliance with all local, state and federal laws and regulations including JCAHO standards and VCUHS policies and procedures. This position schedules out-patient appointments and ensures accurate patient demographic and insurance data entry. The Med Call Center Specialist Senior serves in a lead capacity which may involve any or all of the following: training/mentoring staff; functioning as scheduling/registration expert; providing performance feedback; assisting with interviews; providing performance feedback; and serving as back-up to supervisor. The Med Call Center Specialist Senior assists with the daily office functions in order to ensure efficient and effective operations. The Med Call Center Specialist Senior ensures that staff exhibit good customer service and are consistent in all interactions. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting (acute care hospital, physician office, medical practice, etc.) Previous experience/education with office technology including word processing, general typing, data entry and Windows applications (Word and Excel) Previous experience/education with medical terminology and health insurance Experience PREFERRED: Two (2) or more years of previous patient scheduling/registration work experience in a healthcare setting (e.g. academic medical center, doctor's office, medical practice, etc.) Previous work experience in a call center setting Education/training REQUIRED: High School diploma or equivalent Education/training PREFERRED: N/A Independent action(s) required: Answers incoming calls courteously and respectfully, introducing self and providing a welcome greeting. Updates and maintains information in department data applications. Schedules patient appointments, gives appointment information and provides general information within specified departmental guidelines. Follows Commitment to Coworkers. Supervisory responsibilities (if applicable): N/A Additional position requirements: Must be flexible with work schedules according to department staffing need or shift requirements. Maintains a neat, clean appearance/attire and working environment in accordance to department and hospital policies. Team Members may be required to work some holidays. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.