Travel Care Coordinator
Agent Job 4 miles from Homewood
Prime Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Harvey, Illinois.
Job Description & Requirements
Specialty: Case Management
Discipline: RN
36 hours per week
Shift: 12 hours
Employment Type: Travel
Prime Staffing Job ID #31270151. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:PATIENT CARE COORDINATOR,07:00:00-19:00:00
About Prime Staffing
At Prime Staffing, we understand the importance of finding the perfect fit for both our clients and candidates. Prime Staffing utilizes a unique matchmaking approach, providing the most qualified contingent staffing to our clients, and the most competitive contracts to our workforce. Our experienced team takes the time to get to know both our clients and candidates, their needs, and preferences, to ensure that each placement is a success.
We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.
Special Agent: Healthcare Services/Medical Background
Agent Job 19 miles from Homewood
advertised has been exempted from the federal civilian hiring freeze. * Use your medical background to become an FBI special agent! The transition from health care to special agent is more than a career move-it's an opportunity to upskill and become an expert in your field. At the FBI, you won't just use your patient safety experience; you'll also build on it by working on cases that challenge you to think critically, adapt quickly, and collaborate with elite professionals tackling national security threats. Your ability to uncover crucial information, problem-solve, and apply your technical knowledge will help protect our nation from cyberattacks, terrorism, fraud, and evolving threats.
With specialized training, real-world investigative experience, and access to cutting-edge technology, you'll refine your clinical research and compliance skills, enhance your expertise, and develop the foundation to become a leader in your field. The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. Set yourself apart. Apply today.
*HOW TO APPLY *
*STEP 1: *Click on the “Apply” button to be directed to the FBIJobs Careers website.
*STEP 2*: Click the “Start” button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account.
*STEP 3:* Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest.
* Your resume, specifically noting relevant work experience and associated start and end dates.
* Other supporting documents:
* College transcripts, if qualifying based on education or if there is a positive education requirement.
* Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
Please see instructions on the site for attaching documents.
*SALARY LEVEL *
Pay level for this position:
* $99,461.00-$128,329.00
Salary is commensurate with base, locality, and availability pay.
*MAJOR DUTIES *
* Plan and conduct investigations of potential violations of federal laws, cybersecurity, and public safety.
* Exercise judgment, resourcefulness, and versatility in meeting investigative demands.
* Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement agencies.
* Maintain a level of physical fitness to ensure the readiness required to perform law enforcement duties.
*KEY REQUIREMENTS *
* Must be a U.S. citizen.
* Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance.
* Must be willing to travel as required.
* Must meet the FBI's Employment Eligibility requirements.
*EDUCATION*
* Candidates must have a bachelor's degree or higher (preferably in a medical, health, public safety, or a related field) from a U.S. accredited college or university.
The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Job Type: Full-time
Pay: $99,461.00 - $128,329.00 per year
Work Location: On the road
Customer Service Rep
Agent Job 12 miles from Homewood
Job Title: Inbound Customer Service Representative Duration: 6+ months contract Training and Nesting: Training is on-site. Nesting and quality assessment will be on site. After successful completion of quality certification/assessment, position will be remote. (Training is 3 weeks and then nesting is 2 weeks, so 5 total weeks in office.)
Work Schedule : Remote (After Training)
Role Overview:
Handle inbound customer calls related to defined benefit pensions, assisting with account maintenance, starting pension benefits, and guiding family members through claims. Must navigate Windows-based systems efficiently and provide exceptional customer service.
Requirements:
1-2 years of call center or office experience.
Proficiency in Windows-based operating systems (MS Office).
Strong customer service skills, with the ability to explain complex topics clearly.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit
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to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Experienced Insurance Agent
Agent Job 42 miles from Homewood
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
A&D Representative
Agent Job 19 miles from Homewood
Humanscale offers our A&D Representative the opportunity to leverage existing and build new relationships with the A&D community in their region. Our award-winning products change the way people think about work - This is more than a sales job. Humanscale focuses on innovation, sustainability and great design, allowing our reps to promote premier products that improve human health, support movement and change lives.
Essential Functions
Identify project activity at the design firm level early on in the design process
Communicate project activity in team strategy sessions to ensure appropriate design firm involvement
Drive product specifications through A&D firms and manage until the order is secured
Train designers on ergonomic workplace solutions for their projects
Attend and coordinate industry events and seminars to build the Humanscale brand
Maintain a strong understanding of all Humanscale products
Present CEUs/product presentations to design firms to ensure we are relevant and top of mind
Effectively partner with other Humanscale sales channels to meet and exceed individual and team sales goals Coordinate design events in the local showroom and entertain clients
Build the brand and win the hearts & minds of the local design community
Qualifications
Degree or related experience in interior design
Strong communication skills with the ability to build great relationships
Sparkling presentation skills
Positive, solutions-based perspective
Outside sales experience strongly preferred, but not required
Benefits
Competitive base plus commission
Monthly auto allowance
Cell phone allowance, laptop, etc.
Medical Benefits (Medical, Dental, Vision)
HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
Medical Discounts
Ancillary Benefits
Accident, Critical Illness, Hospital Insurance
Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
Health Advocates
EAP, Complementary Life and Short-Term Disability
Pet Insurance
Employee Discount Programs
401k with Employer matching (Pre-Tax and Roth)
100% Vested
Paid time off (including 15 PTO days and ~10 holidays)
Maternity PTO
Expense Budget
Humanscale University sales training
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 26 Humanscale products certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for 40 years.
Humanscale is an Equal Opportunity Employer (Disabled/Veteran)
Insurance Agent
Agent Job 25 miles from Homewood
Insurance Agent, New York Life Insurance Company
The New York Life Insurance Agent's role is all about building relationships with and providing the right products and services that can best meet the needs of their clients. Adding up to a rewarding career with a company that insists on doing right by their customers is simply part of who we are.
What is expected of our Agents?
Ability to understand the needs and financial concerns of clients.
Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter.
Promote customized ways for clients to achieve their long-term financial goals.
Cultivating relationships, with a view to helping every family member or individual pursue financial security
Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients.
Providing compassion and guidance to clients when unfortunate life circumstances arise.
Having a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and continuity of client relationship over time.
Qualities that we look for in our Agents:
Sales experience preferred, but not required.
Entrepreneurial mindset.
Strong communication skills both written and verbal.
Desire to help families and businesses to address their financial needs.
Strong business acumen.
Professional business demeanor.
Perseverance in the face of a challenge.
Ability to engage your community and leverage personal networks/contacts.
How we will compensate you:
You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.' Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.
New York Life has been helping generations of Americans attaining their financial goals through our nation-wide agent force for more than 175 years. Our agents' abilities are advanced through our award-winning training, product offerings, agent support, opportunity for advancement, personal and professional growth, and broad-spectrum marketing. New York Life innovatively strides the cutting edge in client servicing, systematically paves the way for success with tested processes and is actively immersed with you in achieving your desired career objectives.
Build relationships with clients and help them achieve their financial goals, while building a great career for yourselves in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families and businesses towards the financial goals that they envision. That is no easy task, but for the right person it can be a truly rewarding career with the potential for growth opportunities.
1 Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.
2 This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.
New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Customer Service Representative (Inside Sales)
Agent Job 19 miles from Homewood
This a fully onsite role in Chicago, IL.
Duration: Direct Hire
Compensation: $50,000 - $55,000 salary, plus comprehensive benefits
Our client, a Chicago-based manufacturer, seeks a Customer Service Representative to join their team! This role will support all facets of customer interaction (inside sales) and work closely with the sales and manufacturing teams.
RESPONSIBILITIES:
Field all incoming calls and emails.
Answer questions and provide technical support.
Generate price quotes and job bids when needed.
Process incoming customer orders.
Work closely with the shop floor to meet delivery requirements.
Resolve any installation or after-sales issues.
CANDIDATE PROFILE:
Bachelor's degree in a business or technical field.
Experience in a technical sales environment.
Proficient in MS Office.
Strong verbal and written communication skills.
Proven track record of success in school and work environments.
Ability to prioritize multiple tasks and put the customer first.
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
By submitting your resume to City Staffing, you are agreeing to receive text messages about employment opportunities. Reply with STOP to stop receiving messages. Message & Data rates may apply.
Customer Sales Representative
Agent Job 19 miles from Homewood
About this Role
As Customer Sales Representative, you will be focused on supporting the existing customer sales team, while also driving incremental business by expanding the Deploy client base. In this role, you will be responsible for generating lead lists, vetting new leads, and driving new business by executing sales efforts to meet or exceed predetermined sales targets. As Customer Sales Representative, you will make a positive impact by developing your book of business while identifying ways to add value to our existing client base and supporting those around you. .
This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, operations, and management team) as well as external customer facing responsibilities. Additionally, this role will require a high volume of phone calls and e-mails daily.
About the Team
Customer Sales is a key department within the organization focused on developing new relationships and driving top-line revenue and profitability. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Ideal Candidate - Skills and Qualifications
Bachelor's/4-year Degree (strongly preferred)
1-3 years of sales experience. Sales experience in logistics (preferred)
Professional, prompt, and polished written and verbal communication skills
Proficiency in negotiation and problem solving
Strong interpersonal and relationship building skills
Ability to identify and resolve problems independently and with sound judgement
Ability to consistently demonstrate accuracy, thoroughness, and dependability in a fast-paced environment
Persistent work ethic and self-motivation
Ability to thrive in a start-up environment
Ability to achieve goals independently and in a team environment
Bilingual in English and Spanish (preferred)
What we have to offer
Competitive base salary and commission structure plus an aggressive bonus plan
Full health benefits and 401k matching
Energetic, fun, and friendly work environment
Limitless growth potential
Casual dress code
Open door policy- strong engagement and connectivity with company leadership
About Deploy Solutions Group
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders, and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
Become a State Farm Agent- Take over an Established Book of Business ~ Chicago, IL
Agent Job 19 miles from Homewood
Be your own boss. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day.
If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm Agent in Chicago and the surrounding areas!
Due to Agency retirements, we have opportunities coming up in Midlothian and Schaumburg/Hoffman Estates, Illinois!
Insurance experience is not required as we provide extensive paid training for our new Agents.
If you are someone who:
Wants to run your own business
Is motivated by helping people daily and making a difference in the community
Is driven by achievement and the potential for financial success
Can drive results by leading a team....then being a State Farm agent may be a great fit for you!
We offer a paid training program along with company support, mentorship, and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services, and banking needs.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
L&D Representative II
Agent Job 12 miles from Homewood
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, grinding, mixing, separating, forming, and slicing equipment, offering leading brands and solutions across diverse applications. Our company culture is built on collaboration, continuous improvement, and a commitment to excellence. We take pride in empowering our employees, offering opportunities for professional growth, and creating an environment where everyone plays a role in our shared success. Join us and be part of an innovative, forward-thinking global team that is shaping the future of food processing. Learn more by exploring our videos at jobs.jobvite.com/provisur!
The Learning & Development (L&D) Representative II will assist in the development and implementation of technical training strategies, curriculum, and platforms, while aligning with the Human Resources organizational goals. This role involves coordinating, overseeing, and completing assigned personal development and training projects. The L&D Representative will serve as a primary point of contact for providing updates on the progress of learning programs. The ideal candidate will have a technical electrical/mechanical background, be detail-oriented, highly organized, and possess strong interpersonal skills.
What You'll Do:
Design, layout, coordinate and facilitate L&D learning events.
Schedule, coordinate and facilitate learning events and trainings for Provisur employees and customers.
Create and update training materials for classroom sessions, webinars, instructor-led trainings, computer-based training, and other learning events.
Advise on and assist in determining training needs and curriculum.
Create and write job aids and Standard Operating Procedures (SOPs) as needed.
Stay informed of the technological changes in Provisur equipment and processes from the R&D/Engineering Department.
What You Won't Do:
Suffer from boredom - you're always doing and learning new things
Feel like a number - we value respect, teamwork, and collaboration at every level
Who You Are:
A self-starter and be able to work independently and in a team environment
A lifelong learner with a passion for advancing your career and raising your hand when opportunities arise
What You'll Need:
Bachelor's degree in teaching, human resources, sciences, technical trade, or equivalent certification preferred
5-10 years of experience in a technical mechanical or electrical role, learning and development, or strong aptitude in these areas
Possess a technical background or show an aptitude to learn in the areas of mechanical, hydraulic and electrical/electronics
Experience creating training presentations and materials for in-person, computer-based, and/or distance learning platforms
Excellent customer service attitude, ability to work independently and as part of a team, problem-solving skills, and a self-starter mindset
Strong presentation, verbal, listening, and written communication skills
Proficient using Word, Excel, PowerPoint and Outlook
Ability to manage multiple projects and meet deadlines with minimal supervision
Professional appearance, demeanor, and positive attitude
What You'll Enjoy:
Healthy work/life balance on a team that collaborates well and truly enjoys working together
Environment where we promote from within, cross-train and provide ongoing skill development
Robust benefits package including great health insurance, holiday pay, employee referral bonuses, and even pet insurance!
Retirement savings (401k) opportunities
Paid Time Off (PTO)
Continuing education assistance
A company dedicated to the local community that gives back through charitable contributions
Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, and certifications.
$72,000 - $90,00 per year. This position is eligible for a bonus incentive plan, based on company and/or individual performance.
Provisur is proud to be an equal opportunity employer - we embrace diversity and welcome individuals from all walks of life. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Service Representative
Agent Job 35 miles from Homewood
The Customer Service Representative/Account Manager is responsible for communication with customers, entering orders and performing a variety of additional activities to facilitate an excellent customer experience while supporting Sales, Production and Shipping operations in order to maintain and grow sales within their assigned accounts.
Organizational Alignment:
•Reports to the Customer Service Manager
•Participates as a member of the Account Management Business Area Team (BAT)
•Fosters close, cooperative relationships with all team members and internal customers
Our Culture:
At StandFast we expect all employees to instill our vision and core values into their everyday tasks. As we have grown as a company, we pride ourselves on our long-standing family dynamic that has helped us build a best place work environment. With you as part of our team, we can continue to grow as a company by living out our vision and core values.
Position Responsibilities:
•Assist Sales team by maintaining accounts and developing strong customer relationships to support and promote current and future business opportunities
•Develop strong, internal working relationships to support and promote efficient, timely, and accurate response to customer's expectations while following company processes and
procedures
•Works with Sale and Finance Teams to set up new accounts and update existing accounts
•Communicate with customers regarding order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions
•Assists in resolving product/service problems by clarifying the customer's complaint; explaining the best solution to solve the problem, expediting correction/adjustment and following up to ensure resolution
•Data entry on workflow requests for quoting and samples when necessary
•Ensure accurate pricing for invoicing on all order processing and miscellaneous charges
•Pricing authority on reorders within guidelines of initial pricing
•Maintain accurate specs, pricing and customer files throughout company software (Amtech, IQ, Workflow, SharePoint, etc.)
•Project manager on all new items by facilitating new item meetings, assist in gathering approvals, final CADs, spec accuracy, purchasing of materials and order processing
•Purchase necessary materials or supplies from vendors on a timely basis to be used in production with accurate files and product information
•Process orders on a timely basis while performing necessary quality checks for accuracy on both new and repeat items
•Works with production staff while utilizing Amtech and CTI to achieve on time customer deliveries
•Analyze customer warehouse programs and usage to ensure availability and min/max levels
•Communication and information liaison between Sales and Production with support of all other internal departments
Knowledge, Skills and Attributes:
•Understands and can communicate the package design, production and shipping process.
•A problem solver
•Ability to perform math functions including working with fractions and decimals
•Proven ability to assimilate new information quickly
•Capable of and enjoys project management in a fast pace environment
•Advanced listening and questioning skills
•Advanced oral and written communication skills
•Strong organization and time planning skills, including follow-up
•Extremely detail-oriented
•A team player who is comfortable in a collaborative work environment
•Patient and versatile in being able to adapt to many situations while maintaining composure even in difficult situations
•People oriented with the ability to build relationships quickly founded on integrity and trust
•Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Education/Experience:
•High School diploma or equivalent is required; college and/or Sales or Customer Service coursework preferred
•Minimum of 2+ years of customer service / customer relations experience
•Superb customer service, computer and administrative skills as well as excellent verbal and written communication skills
•Knowledge of the manufacturing process is highly preferred; corrugated manufacturing is a plus
•Amtech knowledge is greatly preferred
The proposed salary range for this position is $60,000-$75,000
Customer Solutions Representative
Agent Job 49 miles from Homewood
Team Requirements:
In-office days: 6 days a month
Scheduled days: Every Wednesday and 1-2 Tuesdays a month
Work hours: Hybrid, 10am - 7pm CST (or 8am - 5pm PST)
Position: Customer Solutions Representative
Role Overview: The Customer Solutions Representative assists customers with problems they cannot resolve on their own, fostering customer loyalty and repeat business through world-class service and quick response times.
Key Areas of Responsibility:
Receiving and resolving incoming calls, e-mails, and web chats from customers regarding:
Requests for return of merchandise
Damage or lost shipping claims
Order status
Billing or accounts receivable requests
Rescheduling pick up of returns
Managing internal and external e-mail volume and online chats
All other customer service issues
Taking ownership of Customer Service Case requests to resolve customer issues
Following up with customers regarding unresolved issues
Communicating professionally with customers and account managers via phone, e-mail, and web chat
Responsibilities:
Handling escalated customer issues when necessary
Obtaining and evaluating all relevant information to handle inquiries
Working with the team to manage daily workflow ensuring all inquiries are responded to by close of business
Providing backup for the returns queue
Minimum Qualifications:
High school diploma or equivalent
1 year of customer contact experience
Basic computer product knowledge
Other Required Qualifications:
Excellent written and verbal communication skills
Strong typing and data entry skills
Good organizational skills
Effective multi-tasking ability
Ability to work in a fast-paced environment
Demonstrated ability to quickly and efficiently resolve customer issues
Strong creative problem-solving skills
Ability to work independently and in a team-oriented environment
Aptitude to learn new applications quickly
Preferred Qualifications:
Bachelor's Degree
One year call center experience
Customer Service Agent
Agent Job 19 miles from Homewood
LaSalle Network is partnering with a growing consumer lending company to find top talent for their application support team. Located in the Loop of Chicago, this is an opportunity to build a long-term career in financial services, with hands-on training, career growth opportunities, and direct access to leadership for feedback and coaching.
Our client is seeking an Application Support Technician with experience in loan processing, consumer lending, or financial services to assist customers throughout the loan application process. This role requires someone who excels in a fast-paced, metrics-driven environment and will be rewarded for their efforts through performance-based growth opportunities.
Application Support Technician Responsibilities:
Assist customers with loan applications, ensuring all required information is submitted correctly
Answer inbound and outbound calls to guide applicants through the lending process
Work with customers to resolve application issues, verify information and provide updates on loan status
Process payments, troubleshoot account concerns, and follow up on past-due balances
Support other departments by handling overflow calls and addressing customer escalations
Manage email correspondence to ensure timely communication with applicants
Application Support Technician Requirements:
Previous call center experience required, preferably in loan processing, consumer lending or financial services
Strong communication and problem-solving skills, with the ability to explain financial products clearly
Ability to thrive in a fast-paced, metrics-driven environment
Comfortable navigating multiple systems to process applications efficiently
If you're looking for a long-term career in a stable and growing industry, apply today!
Thank you,
Jessica Black
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ********************************************************************************************************
Insurance Agent
Agent Job 19 miles from Homewood
Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products.
Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards.
What you will do for Constructive Insurance:
Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods
Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business
Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners
Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information
Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements
Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations
Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested
Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis
Develop domain knowledge of Fay's business to include an understanding of organizational objectives
Maintain broad influence through ongoing development of relationships across the organization
Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training.
Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct
Perform other duties and responsibilities as assigned
What you will bring to Constructive Insurance:
Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED)
Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in the home state, with a willingness to acquire additional state licenses as needed
2+ years of relevant sales experience
Previous experience in mortgage, servicing, or financial services industry
2+ years' experience in Insurance Sales, preferred
2+ years of outbound call center experience in Customer Service
Encompass experience or similar software preferred
An active network of investor customers/ brokers a plus
Knowledge of business structures like LLC, LP, SP, and others
Knowledge of state-specific insurance requirements
Strong verbal and written communication skills
Customer service focused with strong interpersonal skills
Collaborative work style; high team-orientation
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgment
Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions
Strong project management skills
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to prioritize; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Strong skills in MS Word, Excel, and PowerPoint
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Customer Service Representative
Agent Job 39 miles from Homewood
Job Title: Customer Service Representative
Type: Contract to Hire
Pay: $20-24/hour (based on experience)
About Our Client:
Our client is a dynamic and fast-paced organization specializing in delivering high-quality products to their customers. They are seeking a detail-oriented and reliable Customer Service Representative to join their growing team.
Job Description:
The Customer Service Specialist will play a critical role in ensuring accurate and timely order entry to support daily product shipments. This position involves managing a high volume of orders while collaborating with a busy team to meet operational deadlines.
Key Responsibilities:
Process 50+ daily orders accurately to meet shipping schedules.
Review and verify purchase orders for completeness and accuracy.
Handle order requests primarily via phone and email.
Collaborate with team members to efficiently divide and complete incoming orders.
Qualifications:
Minimum 1 year of customer service and order entry experience in a corporate, product-focused environment.
Proficient in Microsoft Office Suite and CRM systems.
High School Diploma or equivalent required.
Able to work onsite in Schaumburg every day.
Additional Details:
Hours: Monday to Friday, 8:00 AM - 5:00 PM
No weekends!
Perks:
Opportunity to work with a collaborative and supportive team.
Competitive hourly pay.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Licensed Insurance Agent
Agent Job 22 miles from Homewood
Licensed Insurance Customer Service & Sales Representative
Join a well-established State Farm Agency in North Riverside, IL and become part of a fun, experienced, and supportive team! With a group of four dedicated professionals-two of whom have been with the agency for over 20 years-we offer a collaborative and engaging environment where you can grow and thrive in your insurance career.
Location: North Riverside, IL
Schedule: Full-time, in-office position (not remote)
Pay rate: Competitive base salary + bonuses & commission
Duties:
Build and maintain strong customer relationships with a service-focused approach.
Provide prompt and accurate support for policy changes, claims, billing inquiries, and coverage options.
Use a needs-based review process to educate customers on the best insurance solutions.
Collaborate with the team to ensure a smooth and enjoyable customer experience.
Requirements:
Active Property & Casualty license (required); Life & Health license is a plus.
At least one year of insurance experience preferred (State Farm experience is a huge plus!).
Strong communication and interpersonal skills-we love team players who bring positive energy!
Detail-oriented and organized, with the ability to multitask efficiently.
Tech-savvy, with the ability to navigate industry software.
Contact Information
To be considered for this opportunity, please send an email to ********************** with your resume and a brief introduction. When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
What We Offer:
Competitive salary with bonus & commission structure
Paid time off (vacation & personal/sick days)
Health insurance & retirement plan
Opportunities for growth within a State Farm agency
A fun, collaborative team environment
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at *****************. Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical and Dental benefit options to all eligible employees.
EHS Representative
Agent Job 19 miles from Homewood
About Us
For almost 50 years, USM has been an industry leader in environmentally conscious metal processing and recycling. Our sustainable practices exceed environmental standards.
Operating on 30 acres and with over a half a million square feet under roof combined with our extensive list of certifications and commitment to environmental responsibility, coupled with our excellent customer service, are what sets USM apart from other recycling companies. USM has grown from a single-service plant to the most dependable and capable recycling and processing center in North America. As an industry leader, USM's unique vertical integration and decades of experience allow us to provide outstanding customer experience and superior recycling services.
Job Description
We are seeking a driven, ambitious, and detail-oriented EHS Representative to join our team at USM. In this role, you will be responsible for ensuring compliance with environmental regulations, health and safety standards, and promoting a culture of safety within our metal processing facilities. The ideal candidate will have a strong understanding of EHS principles, excellent communication skills, and the ability to work collaboratively with various teams.
Title: EHS Representative
Responsibilities
- Develop, implement, and maintain EHS policies and procedures to ensure compliance with local, state, and federal regulations.
- Conduct regular inspections and audits of the facility to identify potential hazards and ensure compliance with safety standards.
- Assist in the development and delivery of EHS training programs for employees at all levels.
- Monitor and report on key EHS metrics, including incidents, near misses, and compliance findings.
- Investigate incidents and near misses, conducting root cause analysis and developing corrective action plans.
- Collaborate with production and maintenance teams to promote safe work practices and resolve EHS issues.
- Stay current on industry trends, regulations, and best practices in EHS management.
- Maintain accurate records and documentation related to EHS activities and compliance.
- Review plans and specifications for construction of new machinery or equipment to determine whether all safety requirements have been met.
-Heading and facilitating safety committee meetings by providing input on safety initiatives and programs.
- Support emergency response planning and training.
- Write and revise internal safety regulations and codes.
Preferred Qualifications
- 2-5 years of experience in EHS roles, preferably in a manufacturing or metal processing environment.
- Knowledge of OSHA regulations, environmental compliance requirements, and best practices in health and safety.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to engage and influence employees at all levels.
- Proficient in Microsoft Office Suite.
Physical Requirements
- Ability to conduct facility inspections, including walking, climbing, and lifting.
- Willingness to work in various environments, including indoor and outdoor settings.
Compensation & Benefits
- Competitive salary based on experience.
- In addition to salary, USM provides a wide range of benefits to support our employees and their families, based on their choices and eligibility, including Medical, Dental, Vision, Disability, Employee Assistance Program (EAP), Insurance (Accident, Life), and Defined Contribution Retirement Plan and more.
- This position requires 30% travel to our locations in Riverdale, Alsip, and Springfield. This position will be based out of our Chicago facility. A travel stipend will be provided.
Customer Service Representative
Agent Job 23 miles from Homewood
Who We Are:
Integrated Medical Systems, Inc. (IMS), founded in 1994, is one of the leading national distributors within the alternate site market. We strive to continually exceed expectations by cultivating valued partnerships and delivering on our commitment to always put our customers first. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom.
People at IMS are innovative, dedicated, and experienced to enhance our customer's experience from start to finish. By joining us, not only will you be working alongside industry experts and thought leaders, but also with a company recognized for its dedication to employee growth and well-being.
What We're Looking For:
We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers. As a liaison between IMS and our network of customers and vendors, you are the first point of contact and the embodiment of IMS' mantra “big enough to deliver, small enough to care”.
How You'll Make an Impact:
Answering & directing a multi-line phone system
Directing and escalating issues to the appropriate channels
Mailing invoices
Respond to customer inquiries via phone and email in a timely and courteous manner
Provide accurate information about products and services
Process and manage orders, ensuring accuracy and timeliness
Maintain detailed records of customer interactions & transactions
Collaborate with team members and other departments to solve complex issues
Candidates must be available to work on a rotating schedule Monday-Friday with shifts that will include (all posted times are in Central Time Zone):
7:30 AM - 4:00 PM
8:30 AM - 5:00 PM
9:30 AM - 6:00 PM
What You Bring to the Table:
Required Skills:
Proven experience in a customer service role or support role
Attention to detail
Ability to work well in a fast-paced environment
Excellent communication skills, both written and verbal
Ability to remain calm under pressure
Strong organizational skills
High level of empathy & customer focus
Strong conflict resolution skills
Ability to multitask and manage time efficiently
Positive attitude
Team Player
Exposure to Microsoft Office and Google Suite
High School Diploma/GED
Full professional fluency in English
Customer Service Representative
Agent Job 33 miles from Homewood
nVenia, a member of the Duravant family of operating companies, is a manufacturer and supplier of integrated solutions and packaging equipment machinery. With over 300 years of combined experience, our long-standing brands of Arpac, Fischbein, Hamer and Ohlson serve end customers in the consumer-packaged goods, food and beverage, industrial, and other markets.
The Customer Service Rep (CSR) is responsible for providing customer service excellence with every customer interaction.The CSR will assist customers to identify the correct part and/or solution for their needs (equipment), sell the solution and process the orders for prompt delivery. They will work with a sense of urgency to follow up on open quotes, process customer quotes and orders, and work cross functionally with various teams (such as engineering or field service) to provide assistance where necessary.
ESSENTIAL RESPONSIBILITIES
Responsible for delivering a personalized customer experience by understanding customer needs, providing solutions, and ensuring it is delivered accurately and promptly.
Assist customers to identify the parts they require for their specific machines utilizing the ERP system, Bill of Material system, machine manuals and assembly and part drawings.
Capture customer issues and coordinate with Field Service Team, Engineering and Final Assurance to assist customers in troubleshooting any technical problems.
Follow-up on open quotes by contacting customers to complete the sale.
Process customer quotes and sales orders quickly for prompt delivery.
Provide status updates to customers on order progress.
Develop client relationships as first point of contact for any customer inquiries.
Execute special promotional offerings by explaining to customers the benefits and value of the promotion.
When purchased parts are not available in the stockroom, work with the Materials Team to arrange “Drop Shipments” from our vendors to the End User.
Work with the Materials Team to arrange “same day shipments” when customers need parts expedited to their facility.
Issue Return Authorization numbers to customers for warranty and/or defective parts. Issue appropriate credits.
Follow-up on open RMA's to ensure that the parts are returned to nVenia.
Assist the Director of Aftermarket Services on special assignments designed to both drive revenue and improve operational efficiencies.
POSITION SPECIFIC COMPETENCIES
Customer Focused
Quick Learner
Communication proficiency (written and oral)
Professional and customer friendly telephone manner
Teamwork
Technical Knowledge
Proficiency in blueprint reading
Accuracy of order processing
Computer proficiency - Word, Excel, Safeforce, ERP Systems
Proficiency in multi-tasking in a fast-paced environment
POSITION REQUIREMENTS
2-5 years of experience in Inside Sales or Customer Service.
Associates degree
Some experience with ERP Systems, Microsoft Office Suite and Salesforce.
Some ability to read blueprints.
Prior experience in a manufacturing environment, with knowledge of machines and machine components preferred.
Why join nVenia?
nVenia offers a competitive benefits package for all full-time employees, including the following:
Medical coverage through your choice of a high deductible health plan or a PPO plan. All plans include prescription drug coverage
Flexible spending accounts, when allowed by tax laws
Health Savings Accounts (HSA), when allowed by tax laws. Our HSA includes a 2x match, up to $1,000 annually
Dental and Vision Coverage
Paid life insurance and disability insurance, and options to purchase additional coverage
Paid Maternity Leave
Optional coverage's include Long-term Care, Accident Insurance, and Critical Illness Insurance
401k plan with a 100% match on the first 3% of employee contributions, and 50% on the next 2% of contributions (4% match if you contribute 5% of pay)
Educational Assistance reimbursement
Accrued paid time off (PTO) - 3 weeks per year
10 paid holidays annually
Entry-Level Logistics Operations Agent
Agent Job 34 miles from Homewood
A global freight forwarding company near the Chicago O'Hare International Airport is urgently seeking a motivated individual with a strong interest in international logistics coordination. This role involves air and ocean freight export logistics operations, coordinating shipments, and ensuring smooth international freight movement. The ideal candidate will be detail-oriented, comfortable working with numbers, and thrive in a fast-paced, multi-cultural work environment. This is a temporary - contract, full-time (Non-Exempt) position with a benefit package.
Responsibilities
Track export freights and maintain accurate records to manage air and ocean freight shipments, ensuring timely and efficient delivery
Perform B2B - Business to Business customer service roles for processing customers' global freights
Prepare and process all required documents of export freights
Support the operations department personnel in various roles and responsibilities regarding global logistics strategies
Analyze transport costs and prepare quotes for invoicing
Resolve problems concerning transportation, logistics systems, and customer issues
Perform other duties as assigned
Qualifications & Skills
Must be proficient in MS Excel with excellent Data Entry skills
Associate's Degree or higher. Prefers degree in Supply Chain Management, International Business, and other related field
Strong attention to detail and ability to work with numbers
Effective verbal and written communication skills
Organized, multi-tasks, and goal-oriented
Ability to work a fast-paced, multicultural work environment
Previous office work experience including internship (Preferred)
This position involves working in a warehouse environment. While performing the duties of this job, you may be required to sit, stand, walk, and lift up to 30 pounds.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.
We prioritize direct applicants; third-party resumes may not be reviewed.