Air Interdiction Agent
Agent Job 28 miles from Hemet
Pilot-CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated - Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Investment Real Estate - Acquisition Agent (Licensed)
Agent Job 35 miles from Hemet
Are you a motivated professional with 2+ years in residential real estate? Can you spot potential in homes needing a little TLC? Are you familiar with or eager to learn ARV, BRRRR, and Wholesaling? New Western is seeking dedicated Acquisition Agents to join our award-winning team. Leverage your expertise to identify lucrative opportunities in today's competitive investment real estate market, where rising interest rates aren't a limiting factor, and the demand continues to grow.
Watch More About What A New Western Acquisition Agent Does. Fueling Your Success at New Western
Leverage Our Resources: Benefit from our powerful purchasing capabilities and gain access to valuable leads, time-tested wholesale relationships, and proprietary software. It's all geared towards helping you stand out and acquire valuable properties.
Achieve More, Together: Averaging over 29 transactions annually, our agents are always on the move. Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team, a robust network of sales agents, and an unparalleled infrastructure.
Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success.
What You Need to Excel
Strategic Mindset: Ability to analyze market data and trends.
Negotiation Prowess: Natural dealmaking and strong negotiation skills.
Accountability: Willingness to take ownership of your work and results.
Skilled Communication: Polished communicator with a knack for interpersonal connections.
Key Considerations
Licensure: Requires an active real estate license based on your work location.
Compensation Plan: Independent contractor (1099) status - 100% commission-based. Average first-year compensation across all agents is $66,678. The top 20% of new hires averaged $150,897 in first-year compensation.
About New Western
We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes.
Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers.
Award-Winning Team & Culture
Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at *************************
Ready to elevate your career? Apply today!
#cb PM20 #LI-LS1
Licensed Life Insurance Agent
Agent Job 28 miles from Hemet
Must be authorized to work in the US, no work visas offered at this time.
The Burge Consulting Group protects families with term life, whole life, mortgage protection, annuities, index universal life, and debt elimination by utilizing our proprietary technology and sales process. There is no cold calling, our clients fill out a form requesting information and our assistance. As a field underwriter, you will call to set up appointments (virtually as needed) to meet with clients via video or phone to help them apply for the coverage. This is a unique opportunity to truly control your time, maintain that work life balance while establishing a financial legacy for your family.
What Makes US Different
LEADS LEADS LEADS - WE GOT LEADS!
START OUT AT 80% COMMISSION WORK YOUR WAY UP TO 130 %
LEADERSHIP DEVELOPMENT IS AT OUR CORE
ALL EXPENSE PAID TRIPS
WORK LIFE BALANCE
ONE ON ONE MENTORSHIP
CUTTING EDGE TECHNOLOGY
PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES ( Foresters, Mutual of Omaha, Transamerica, Americo, Athene, F&G, SBLI, NLG, American Amicable, etc...)
BONUSES ( Producer bonus, Capital Bonus, Slingshot Bonus etc...)
Compensation
Full-time agents have potential to make $100,000+ in the first year.
Long term earnings generate $200K - $500K + per year
Our company has a streamlined lead generation system, so there is NO COLD CALLING involved. Only those who have requested the information will be contacted. Its 100% COMMISSION ONLY.
If you aren't licensed, our fast-track licensing program will get you licensed and in a position to earn.
Responsibilities:
- Scheduling Your Own Appointments From Clients Who Requested To Be Called
- Generate quotes for new customers and use e-apps to submit new business
- Generate new business through our leads and referrals
- Cross-sell existing customers with other agency products
- Process payments and service pre-existing clients (veteran agent's only)
- Follow A Sales Process Designed To Make Closing Simple
Requirements:
Characteristics we ARE looking for:
- Life Insurance license - if you don't have one we will help you
- Self-Motivated and Goal Oriented
- Disciplined and Driven to Improve
- Believe in and Align themselves with our Core Values
- High level of Consistency and Coachable
- Humble and willing to Learn
Insurance Agent
Agent Job 19 miles from Hemet
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Customer Service Representative
Agent Job 46 miles from Hemet
Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMPâ„¢), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMPâ„¢ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.
As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Provide outstanding customer support by processing and responding to customer and sales team needs.
Process orders & inquiries received via phone, fax, email and eCommerce platform.
Maintain customer account information, ensuring maintenance of all related paperwork.
Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering.
Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience.
Handle customer complaints and inquiries in a timely manner.
Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints.
Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing.
Promote our products through effective support and ongoing relationships with all customers, internal and external.
EDUCATION/EXPERIENCE
High School Diploma or equivalent
Minimum of two (2) years' experience in customer service, preferably in a similar industry.
Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry.
SKILLS, KNOWLEDGE AND/OR ABILITIES
Strong customer service focus and customer relations skills.
Must be able to work in a collaborative team environment as well as independently
Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines
Must have excellent communication and interpersonal relationship skills.
Available to work Monday - Friday
Must be local and able to work on-site in Irvine, CA.
For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience).
Equal Employment Opportunity Statement
Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Third-Party Recruiters
Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
Call Center Specialist (CRM/ERP)
Agent Job 46 miles from Hemet
Job Title: Call Center Specialist (CRM/ERP)
Pay Rate: $23.30/Hr
Duration: 7 Months
Location: Irvine, CA (Hybrid - during training: 3 Days Onsite in a week: Tuesday, Wednesday & Thursday | thereafter 1 or 2 Days a Week)
Shift - 8 AM to 4:30 PM Pacific time
The Call Center Specialist (CRM/ERP) is responsible for determining the client's issue, offering possible solutions, or providing follow-up as needed. Customer Service Specialist may be inbound, outbound, or a combination of both.
The main function of a Call Center Specialist (CRM/ERP) is to interact with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.
This is a call center; we are looking for candidates with call center experience. Preferably with CRM or other case management experience.
Place and monitor orders (e.g., returns, billing adjustments, assignments) for external and internal customers (External Customers are hospitals, typically in Materials Management and Purchasing. Internal Customers are our Sales Organization, and various other key stakeholders such as contacts in Inventory Management, Supply Chain, R&D, etc.) and communicate as needed to ensure high customer satisfaction
Will need to provide information in response to inquiries about products and services, and be able to work in a high-paced environment.
Resolve basic customer service activities including investigating and performing root cause analysis under direction and supervision
Process administrative returns and monitor to ensure the product is received in the returns warehouse
A typical customer service specialist is responsible for determining the client's issue, offering possible solutions, or providing follow-up as needed.
Customer service agents may be inbound, outbound, or a combination.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Requirement:
High school diploma or GED preferred.
2-4 years of customer service-related experience required.
Ability to work independently and manage one's time.
Experience with CRM or with Salesforce
Strong computer skills including usage of MS Office Suite
Strong computer knowledge in ERP applications (e.g., JDE and/ or Salesforce)
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Insurance Customer Service Rep
Agent Job 42 miles from Hemet
Licensed Insurance Customer Service Representative - Farmers Insurance
1310 E. Valley Parkway, Suite 104
Escondido, CA 92027
We're growing! Khasim Insurance is currently hiring Licensed Customer Service Representatives to join our team. This is an excellent opportunity for individuals with prior insurance agency sales experience who are looking for long-term growth and stability.
Requirements:
✅
Active insurance license required
✅ Previous insurance agency experience
✅ Fluent in Spanish (written and spoken)
✅ Strong customer service and communication skills
✅ Confident, self-motivated, and able to work independently
✅ Comfortable in a fast-paced, high-volume environment
✅ Team player with solid problem-solving skills
✅ Professional under pressure with a career-focused mindset
What We Offer:
Annual Salary: $62,400-$66,560 + Commission + Bonus Opportunities
Paid Training
Paid Time Off & Holidays
Monday-Friday Schedule (9:00 AM - 6:00 PM)
No Weekends / Evenings Off
Retirement Plan
Opportunities for Career Advancement
Key Responsibilities:
Achieve new business production goals
Build and maintain relationships with clients and referral sources
Conduct outbound calls and follow-ups from various lead sources
Generate quotes and present insurance options to prospective clients
Provide exceptional service to existing clients and handle policy servicing
About Us:
We are an award-winning, top-performing Farmers Insurance agency specializing in Auto, Home, Life, and Commercial insurance. Our team is dedicated, hardworking, and focused on delivering top-tier service. We invest in our people and promote a supportive, high-performance work culture.
Corporate Customer Service Representative
Agent Job 24 miles from Hemet
Looking for a role where your research and customer support skills truly matter? Our client is seeking a Corporate Customer Service Representative to join their stable yet innovative environment, where you'll make a direct impact on customer success and your own career growth. They are a supportive organization that values collaboration and continuous learningperfect for recent college graduates with customer service experience or seasoned professionals seeking meaningful growth.
Position Highlights:
Location: Redlands, CA
Type: Full-Time, Temp-to-Hire
Starting Pay: $20-$26/hour
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
What Youll Do:
Manage a high volume of incoming email correspondence, efficiently researching and resolving customer inquiries, directly impacting customer satisfaction.
Conduct thorough research to update and maintain accurate customer records.
Convert emails into cases using leading-edge platforms like Salesforce, and track resolution progress.
Assist with clerical and administrative tasks to support customer service operations.
Process sales orders in SAP to assist internal teams.
Handle simple contracts and purchase order requests related to customer accounts.
Cross-train on various responsibilities to provide backup support as needed.
Take on additional tasks and projects as assigned.
What Were Looking For:
Bachelors degree in business or a related field.
At least one year of experience in a professional office environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Experience with SAP and Salesforce is a plus.
Strong analytical and research skills, capable of reviewing and processing large amounts of information.
Exceptional attention to detail and ability to manage multiple tasks efficiently.
Strong verbal and written communication skills.
Ability to work both independently and collaboratively as part of a diverse, inclusive team.
Proven job stability, demonstrating reliability and commitment in previous roles.
Why Join this Company?
Growth Opportunities: We invest in your development with ongoing training, mentorship, and clear pathways for career advancement.
Supportive Culture: Enjoy a modern office, regular team events, and a focus on employee well-being.
If you have a strong commitment to excellence, a detail-oriented mindset, and a passion for supporting customers through diligent research and accurate data management, we encourage you to apply today!
#ARROW
PandoLogic. Keywords: Help Desk Specialist, Location: Redlands, CA - 92375 , PL: 597021018
Customer Service Representative
Agent Job 46 miles from Hemet
Pay Range: $21-$23/hr. Job Overview: We are seeking a customer-focused individual to join our team as a Customer Service Representative. This role involves processing Warranty RGA parts orders for both domestic and international regions, generated by our Technical Support teams. You will ensure exceptional customer service by handling inquiries, processing orders, and resolving shipping issues, all while adhering to team objectives and company standards.
Key Responsibilities:
Process domestic and international Warranty Parts (RGAs) using SAP, ensuring accurate order processing
Collaborate with Technical Support to review and update orders, resolve discrepancies, and request new orders if necessary.
Create FedEx shipping and return labels, manage shipping documents, and upload commercial invoices using FedEx Ship Manager.
Ensure compliance with warehouse cut-off times and address customer inquiries via phone, fax, and email.
Resolve shipping issues in partnership with FedEx Domestic and International teams, including non-deliverable locations and damaged shipments.
Maintain accurate order and shipping records, report discrepancies, and assist with nightly RGA reports.
Act as a liaison between the company and vendors, coordinating returns and third-party shipments.
Support the Sales Order team with administrative tasks as needed.
Required Skills and Qualifications:
High school diploma or equivalent.
1-2 years of experience in customer service, order processing or office administration.
Proficiency in MS Word, Excel, and Outlook
Typing speed of 65 WPM and strong data entry skills.
Excellent attention to detail, communication, and customer service skills.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
E-Commerce Customer Service Representative
Agent Job 45 miles from Hemet
Required Skills & Experience
2+ years of Heavy Call Center experience Excellent technical skills with MSFT products Great written and verbal communication Experience in a customer service setting Experience handling inbound calls (30-60 daily calls) Comfortable maneuvering through multiple systems
Nice to Have Skills & Experience
Fluent in Spanish and English Previous experience in a call center
Job Description
A nutraceutical company in Orange County is looking for a customer service representative to support their Aliso Viejo location in their e-commerce department. These candidates will be taking inbound calls from customer and doctors to address any issues they may be having with the website, product ordering, or account resolution. This person will need to be comfortable over the phone as a majority of the work with be done via inbound calls. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a few days a week.
Pay $21-22/hour
Inside Sales
Agent Job 46 miles from Hemet
Essential Functions:
Contact prospective clients - using several tools and communication formats - and add new accounts to the portfolio to increase number of customers and company revenue opportunities
Maintain existing accounts by performing follow-up and constant interaction with customers to make sure Chip 1 will be the first distributor of choice when supply chain needs arise
Provide solutions and find creative ways to help customers with respect to their supply chain needs to increase company revenue opportunities and strengthen relationships
Negotiate prices for maximum mutual benefit between Chip 1 and its customers
Secure sales transactions to increase company sales revenue
Follow up with past due invoices and avoid oversights to prevent company revenue loss
Input data and monitor our sales management system (XCRM) active purchase orders/shipments to make sure all are completed on time to provide great service and strengthen relationships with customers
Work to achieve targets/goals set by the company to maximize company growth
Perform additional related duties as required
Competencies:
Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information
Trustworthy: Values integrity above all else, recognizing that a company culture built on trust is a competitive advantage
Problem solving: Demonstrates good judgment, strong problem-solving abilities, and sound decision-making
Self-starter: Takes initiative and works independently with minimal supervision
Sales skills: Elicits confidence from others quickly, leveraging same to drive sales
Required Qualifications:
Min 1-3 years of sales in related industry preferred
Work Environment:
Work primarily in office setting but may occasionally be required to perform job duties outside of the typical office setting
Ability to travel up to 50%
Working hours may include evenings, holidays, and extended hours as business dictates (e.g. to facilitate overseas communication)
Customer Service Representative - Mission Viejo
Agent Job 46 miles from Hemet
An consumer goods company in Mission Viejo, CA is looking for a Customer Service Representative to join their team due to amazing growth on a temporary to hire basis. As a Customer Service Representative, you will be responsible for helping ecommerce customers by providing product and service information and resolving technical issues in a fast paced, team oriented setting.
Pay: $21- $25
Schedule: ONSITE M-F 8:00 AM- 5:00 PM
RESPONSIBILITIES
Manage a high volume of customer service calls, emails, texts, & voicemails
Take incoming calls from new and existing customers in a professional manner
Provide information to customers including verifying requests, answering questions, and offering assistance
Serve as a liaison between incoming vendors/clients and the in-house showroom
Identify and implement customer experience process improvements
Enter and process amazon orders and return authorizations
Additional projects as needed.
Requirements
Looking for a candidate with 2-5 years of related customer or client service experience.
Retail/Consumer products experience is ideal
Degree preferred, but not required
Comfortable interacting with people at all levels on the phone and in-person
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job 46 miles from Hemet
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Responsibilities:
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through ques and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
Qualifications:
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply!
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquà en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orÃgenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Customer Service Representative
Agent Job 44 miles from Hemet
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
PRINCIPAL RESPONSIBILITIES:
The CSR will act as a liaison, provide product/services information, answer questions, and resolve any issues that our customer accounts might face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Excellent communication skills
Ability to multi-task, prioritize, and manage time effectively
Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
QUALIFICATIONS:
High school diploma or general education degree (GED)
High school math or better is required for addition, subtraction, multiplication and division
One to three years related experience and/or training.
Typing and basic computer skills necessary.
Must be able to prioritize daily tasks and perform in consistent and reliable manner.
Must be able to read and comprehend written materials.
Must have good verbal and written communication skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Customer Service Representative
Agent Job 35 miles from Hemet
LHH is looking for a dedicated and bilingual Customer Service Representative to join our client's team in Corona, CA. In this role, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support. Your responsibilities will include managing client relationships, addressing inquiries, and resolving issues promptly to maintain high levels of customer satisfaction.
Key Responsibilities:
Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
Inquiry Handling: Respond to client inquiries and resolve any issues promptly to ensure client satisfaction.
Communication: Keep clients informed about project progress, updates, and any changes that may affect them.
Financial Management: Oversee billing, invoicing, and payment collections to ensure accurate financial records and timely payments.
Project Coordination: Collaborate with internal teams to ensure that client projects are delivered on time and within budget.
Efficient Service: Handle all client interactions efficiently and effectively, focusing on delivering quick resolutions to any issues.
Continuous Improvement: Evaluate current systems and processes to improve quality and exceed customer expectations.
Client Feedback: Gather and act on client feedback to continuously improve service delivery.
Remote Independent Full time/Part time Sales Agent
Agent Job 46 miles from Hemet
Become an Agent/Broker in the financial services industry! Residual income, stock opportunities, & tax advantages available. Paid Internship included. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states).
Company provided:
• - Paid training program
• - State & Federal Licenses
• - Part or Full time Flex options
• - Commissions and Bonus Based Compensation
This is an opportunity to be trained to be an insurance sales agent and or a field trainer of sales agents.
Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages.
Fully remote great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work.
No sales quotas enforced.
Weekly extensive training provided & recommended via Zoom.
The desired candidate is required to learn:
- sales strategies
- networking
- recruiting
- Online prospecting
- overcoming objections
- presentations
- Field training
- Developing/replicating systems
- Use of Zoom Cloud Meetings
- Client Relationships
The desired candidate can obtain the following skills:
• Excellent written and verbal communication skills
• Strong customer service skills
• Thrive in a flexible environment
• Entrepreneurial Mindset
• Strong leadership and decision-making skills
• Ability to develop, manage and drive growth
• Goal Oriented
Requirements:
* Must be 18+ (This is a FEDERAL REQUIREMENT)
* Must pass a criminal background check (No Felonies)
* Must have access to reliable wifi
* Must have access to Zoom Cloud Meetings
* Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available
* Self Disciplined
* Trustworthy
1099 Independent Sales Contractor 100% commission paid position.
Customer Service Representative
Agent Job 46 miles from Hemet
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
JDE and ERP experience
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one's time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education/Experience:
High school diploma or GED preferred.
2-4 years customer service related experience required.
Air Interdiction Agent
Agent Job 31 miles from Hemet
Pilot-CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated - Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Customer Service Representative
Agent Job 46 miles from Hemet
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Process customer orders accurately and efficiently
Prepare and print shipping labels
Answer and direct phone calls, providing excellent customer service
Communicate with vendors to resolve any order or shipping issues
Manage and update customer information in the system
Handle customer inquiries and complaints professionally and promptly
Collaborate with internal teams to ensure timely order fulfillment
Qualifications:
Previous experience in customer service, order processing, or a related role preferred
Strong communication and problem-solving skills
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to work in a fast-paced environment and manage multiple tasks
Detail-oriented with strong organizational skills
CSR/Order Processor
Agent Job 43 miles from Hemet
We are seeking a CSR/Order Processor to manage product and service transfers between our company and customers. This role involves tracking inventory, coordinating shipping, and ensuring accurate order fulfillment.
Pay: $20.00 - $23.00 per hour
Schedule: Monday to Friday, 8 AM - 5 PM
Job Duties:
Process orders via phone or email
Track inventory levels
Enter order details into accounting systems
Communicate with customers about order status
Handle payment transactions
Resolve customer concerns
Communicate with suppliers for product information
Requirements:
High school diploma or GED
Strong customer service skills
Detail-oriented and organized
Proficient in Microsoft Office, ERP systems, and other relevant software (e.g., CRM, inventory management systems)
Experience in eCommerce preferred
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.