HRO Airport - PT Customer Service Agent
Agent Job In Harrison, AR
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs. and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others
REQUIREMENTS Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time
Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Vacation Package Sales Agent
Agent Job 29 miles from Harrison
This role is going to be located at our Branson, MO Bass Pro Shops! As a Vacation Package Sales Agent, you bring your vibrant personality and passion to connect with potential customers while generating leads and promoting our affordable, family-oriented mini-vacation packages. You will work a flexible schedule, including evenings, weekends, and holidays. We provide comprehensive training and established sales techniques to ensure your success. Don't miss this opportunity to make a difference-start engaging with potential customers today!
Why Join Us? Because It's "Where You Belong"!
* Enjoy hourly pay plus uncapped commission, with an average income potential of $45K - $75K
* Receive full benefits starting on day one while working 30 hours per week, including medical, dental, and vision coverage, paid time off (PTO), and a 401(k) match up to 5%.
* Top producers have the chance to earn a prestigious trip to the President's Club.
* Experience unlimited growth potential within the organization.
* Take advantage of our referral bonus program.
How to Earn Those Perks
As a Sales Representative, your responsibilities will include:
* Approaching and engaging customers inside the store to initiate conversations
* Selling mini vacation getaways with experiential offers to various destinations across the U.S.
* Overcoming customer objections
* Highlighting relevant and enticing benefits of the offers
* Successfully close sales: ABC's (Always Be Closing)
Job Requirements:
* Must be at least 18 years old
* Availability to work a flexible schedule, including evenings, weekends, and holidays
* Prior experience in sales, marketing, solar sales, bartending, serving, phone sales, furniture sales, car sales, or customer service is preferred, particularly in commission-based roles.
* Demonstrated ability to thrive in a fast-paced and goal-oriented work environment
* Strong communication and collaboration skills to interact comfortably with customers is vital
* Basic computer knowledge
* Ability to stand and work on your feet throughout your shift
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Customer Service Rep(01687) - 876 Birch St
Agent Job 27 miles from Harrison
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Make and label boxes
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.
Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Crouching or squatting may be performed occasionally to stock shelves and to clean low areas.
Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Additional Information
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Reservation Agent (Seasonal)
Agent Job 33 miles from Harrison
DUTIES AND RESPONSIBILITIES:
1. Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
2. Provides the highest level of customer and guest services, expedites any and all requests from customers and their rental needs
3. Answer online inquires and responding to these inquires in a timely manner
4. Performs opening and closing job duties
5. Answer incoming phone calls from potential customers, taking voicemails if necessary 6. Answer customer questions about facility amenities and available guest services, may need to operate cash register depending on the marina 7. Provide customers with directions to various locations on and within the property. They also provide guests with pamphlets and information regarding services and amenities offered by the marina.
8. Maintains awareness of safety issues and reports them immediately to supervisor
9. Other duties as assigned by management
OPERATING RESPONSIBILITIES:
Work performed and composed of a variety of different tasks, calling for the use of sound judgment; and compliance with policies and procedures. Must be a self-starter and be able to work in a team environment to achieve team, department and company goals.
Assists with a number of projects at one time and may be interrupted frequently to meet the needs and requests of customers.
EDUCATION AND EXPERIENCE:
1. Excellent customer service skills - known as someone who goes above and beyond 2. Ability to answer phones in a professional
3. Must have a positive attitude
4. Must have highly effective communication skills and time management skills
5. Must be able to maintain a calm, positive attitude during periods of high activity
6. Ability to manage multiple project simultaneously
7. Excellent attention to detail.
8. Must be able to pass a background check
9. Basic water safety skills
10. Must be able to work in extreme weather conditions
11. Ability to work under pressure.
12. Must be able to work flexible hours on the needs of the property
Silver Dollar City - Reservation Center Agent (Part-Time Seasonal, 2025)
Agent Job 35 miles from Harrison
starts now and ends 12/30/25.
Must be at least 18 years of age.
Summary: As a Contact Center agent, you'll answer customer calls and provide guests with information about Silver Dollar City's family of attractions, as well as other Herschend Family Entertainment properties across the United States. Our agents are responsible for selling daily and multi day tickets and multiple season pass types. In addition, our agents assist guests with navigating e-commerce flows and park apps. With training, agents are expected to service a minimum of 4 HFE properties and communicate effectively by phone and channels requiring written communication.
Our agents deliver these services with goal of “Creating Memories Worth Repeating and Bringing Families Closer Together.”
Silver Dollar City's Reservation Center operates 7 days a week starting at 8:00 am and as late as 7:00 pm CST. Flexible availability is required to be considered for this position.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Duties and Responsibilities include the following, though other duties may be assigned:
Provide friendly sales and service via phone, chat, email, and social media as assigned.
Clearly describe and efficiently sell all available ticket types and promotions for HFE attractions using multiple software platforms for ticket sales and customer communication channels.
Continuously use approved cross-selling techniques so that customers are aware of all HFE attractions and add-on products and services.
Work flexible schedules that meet the needs of our business to include weekends and evenings.
Assist with projects and possible off-assistance at ticket booth or off-site locations.
Manage post-sale service issues while remaining calm and following escalation procedures.
Maintain a high level of friendliness, energy, enthusiasm and respect with each call and written communication with the goal of creating a positive first impression of our brand and/or creating anticipation to visit.
Speak clearly, kindly, and persuasively and utilize suggested scripts and positive phrasing.
Observe safety and security procedures while in the office and on HFE properties.
Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
Be receptive to daily coaching and feedback designed to ensure agents are efficient with handling calls and providing accurate information in a friendly, service-oriented tone.
Education and Experience:
Prefer 2 to 3 years of proven sales and service experience in a contact center, reservations office, or related position within the hospitality industry.
Proficient typing skills of 30 wpm. Typing test required.
Demonstrated capability to operate multiple sales/POS systems in a fast-paced environment while remaining friendly and service oriented.
Demonstrated capability to comprehend and communicate multiple product requirements and procedures with a high rate of retention.
Acceptable writing skills required to utilize chat, email, or another social channel.
Physical Requirements:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Occasionally will be required to stand and walk, lifting, carrying, pushing, pulling (max wt. 30#, avg wt. 10#).
Frequently required to sit.
Continuously required to use fine motor skills such as writing, gripping and gripping with wrist motion.
The ability to remember locations, understand and carry out instructions.
Benefits Offered
Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises' attractions and resorts across the US for you and your dependents.
Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available after one year and 1,000 hours.
Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
Free Tuition - Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner
See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits
Equal Opportunity Employer/ Disabled/ Veterans
Front Desk Agent
Agent Job 27 miles from Harrison
Pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Lakes Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson's world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Lakes team.
Job Description
As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As a Front Desk Agent, you will:
Greet guests warmly upon arrival, facilitating smooth check-in procedures
Efficiently register guests, ensuring accurate information and assigning suitable rooms
Issue room keys and provide necessary instructions to the guest
Manage telephone communications by transmitting and receiving messages professionally
Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance
Maintain up-to-date records of room availability and guest accounts for efficient management
Handle billing procedures, including computing bills, collecting payments, and providing change
Take reservations and confirm bookings promptly and accurately
Record and post charges to guest ledgers, including room rates and additional services
Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests
Conduct nightly bucket checks to ensure guest satisfaction and comfort
Demonstrate active listening skills and provide effective solutions to guests' concerns and issues
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
Must be able to lift up to 15lbs and stand for long periods of time
Must have excellent customer service skills
Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
Geek Squad Advanced Repair Agent
Agent Job 29 miles from Harrison
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID982180BR
Location Number 001793 Branson MO Store
Address 977 Branson Hills Pkwy$15 - $19.48 /hr
Pay Range $15 - $19.48 /hr
Customer Service Representative
Agent Job 29 miles from Harrison
Performs a variety of customer services, such as opening new accounts, opening retirement accounts, and assisting customers with inquiries concerning products and services. Explores customer needs and cross-sells services that are in the best interest of the customer.
Provides superior service to customers.
Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.
Assess the needs of the customer, explain the different types of accounts available and assist in the selection of the most appropriate one for their needs.
Actively participate in the sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set sales goals and make every effort to reach targeted goals.
Make referrals to other business units for traditional and non-traditional banking products and services.
Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer.
Participate in sales programs to generate new customers .
Open personal or business accounts and prepare all related documentation.
Open new and process changes to safe deposit boxes.
Open new accounts, open debit cards, and issue and redeem Certificates of Deposit, and open and add to Individual Retirement Accounts.
Acquire and maintain knowledge of all bank products and services.
Prepare all related documents for wire transfers; forward to wire transfer department.
Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence.
Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly.
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
Actively listen to customers and maintain a friendly, positive and professional attitude.
Resolve difficult situations with tact and diplomacy.
Look for creative ways to make customers feel appreciated and special.
Assist others in the department/facility as needed and/or directed.
Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements.
Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to customer service areas (i.e. Bank Secrecy Act, Regulations CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations.
Acquire and maintain thorough understanding of security procedures; practice established procedures.
Understand role in case of robbery and know proper post-robbery procedures.
Complete or attend all required training.
Other duties as assigned.
Welcome Center Agent - Save on Branson
Agent Job 29 miles from Harrison
Welcome Center Agent
Earn $1,500 weekly, NO experience necessary and NO cold calling working as Branson's premier Welcome Center Agent.
The Company:
At Save on Branson, our daily work environment is fun, fast-paced, and energetic. Our goal is simple: we want to help our guests have the best experience in Branson, providing world-class service, quality, and value while providing an avenue to develop vibrant, enthusiastic individuals eager to learn and grow within our company.
Skills & Knowledge:
Must have the ability to work well with a team, prioritize tasks, and perform with a sense of urgency and a real concern for guest satisfaction
Must be able to communicate professionally and effectively, in person and electronically
Must have flexible availability, including weekends and holidays
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.)
Must have an ongoing willingness to learn and a passion for delivering exceptional customer service!
Top Benefits or Perks:
As a team member at Save on Branson, you will enjoy flexibility, growth potential, and a path to making more money than ever! Tired of making $13, $14, or $15 per hour, then this job is for you. Our top sales reps consistently earn between $25 - $38 per hour.
Paid training
Flexible work schedule
Career development
Uncapped commission structure
Complimentary tickets to various shows and attractions in the local area
Medical, Dental, and Vision Insurance offered to all Full-Time employees after 60 days of employment
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location: Branson, MO
Front Desk Agent
Agent Job 29 miles from Harrison
Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson's world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.
Job Description
As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As a Front Desk Agent, you will:
Greet guests warmly upon arrival, facilitating smooth check-in procedures.
Efficiently register guests, ensuring accurate information and assigning suitable rooms.
Issue room keys and provide necessary instructions to the guest.
Manage telephone communications by transmitting and receiving messages professionally.
Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance.
Maintain up-to-date records of room availability and guest accounts for efficient management.
Handle billing procedures, including computing bills, collecting payments, and providing change.
Take reservations and confirm bookings promptly and accurately.
Record and post charges to guest ledgers, including room rates and additional services.
Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests.
Conduct nightly bucket checks to ensure guest satisfaction and comfort.
Demonstrate active listening skills and provide effective solutions to guests' concerns and issues.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
Must be able to lift up to 15lbs and stand for long periods of time
Must have excellent customer service skills
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email
[email protected]
with the job title and the location of the position for which you are applying.
Front Desk Agent
Agent Job 29 miles from Harrison
Part-time Description
At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest.
WHAT YOU'LL DO
As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will:
Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process.
Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail.
Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously.
Manage the daily operations of the front desk, including processing payments and balancing accounts.
Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations.
Collaborate with team members across departments to ensure a seamless guest experience.
Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRING
We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need:
A warm, welcoming demeanor with excellent communication and interpersonal skills.
Experience in hospitality or customer service is a plus.
Strong problem-solving abilities and a proactive approach to guest service.
The ability to multi-task and remain composed under pressure.
Proficiency in basic computer skills and familiarity with hotel management software is preferred.
A team-player mentality with a commitment to providing exceptional guest experiences.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated.
We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Salary Description 16.00/hour
HRO Airport - PT Customer Service Agent
Agent Job In Harrison, AR
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand.
Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport Customer Service Agent - customer service & ramp
DEPARTMENT: Customer Service
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs. and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
REQUIREMENTS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
Activity Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
In House Sales Agent
Agent Job 29 miles from Harrison
We are currently seeking highly-motivated vacation ownership sales professionals to join our growing sales center in Branson, MO at the Falls Village Resort. Visiting the Falls Village is like coming home to family for our guests. Recently reconstructed state of the art sales center, remodeled rooms, family friendly resort activities, and Ozark Mountains create a beautiful vacation spot for our guests, as well as a high-earning potential year-round for any new or seasoned timeshare sales professional.
Come prosper and grow with us! We offer:
* New product offerings
* Family and life friendly with most agents working 30ish hours per week
* Face-to-face Sales
* Qualified leads are provided for you, no prospecting or lead generation
* Most competitive compensation structure in the industry
* Hourly pay plus bonus- achievable max bonus
* Potential six-figure income
* $75,000 - $250,000 / year
* Outstanding Benefits - we offer a comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts
* Work/life balance
* Professional development, career advancement opportunities, and promote from within company culture
Our sales professionals focus on relationship building as they provide our guests the opportunity to purchase world class destinations. This position allows you to meet with our guests face to face, invest time in rapport building, tour our magnificent resort & amenities, and ask them to become a part of our family by purchasing today.
Come and experience the difference in working for a company that values each one of its employees!
Reservation Agent (Seasonal)
Agent Job 33 miles from Harrison
DUTIES AND RESPONSIBILITIES:
1. Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
2. Provides the highest level of customer and guest services, expedites any and all requests from customers and their rental needs
3. Answer online inquires and responding to these inquires in a timely manner
4. Performs opening and closing job duties
5. Answer incoming phone calls from potential customers, taking voicemails if necessary 6. Answer customer questions about facility amenities and available guest services, may need to operate cash register depending on the marina 7. Provide customers with directions to various locations on and within the property. They also provide guests with pamphlets and information regarding services and amenities offered by the marina.
8. Maintains awareness of safety issues and reports them immediately to supervisor
9. Other duties as assigned by management
OPERATING RESPONSIBILITIES:
Work performed and composed of a variety of different tasks, calling for the use of sound judgment; and compliance with policies and procedures. Must be a self-starter and be able to work in a team environment to achieve team, department and company goals.
Assists with a number of projects at one time and may be interrupted frequently to meet the needs and requests of customers.
EDUCATION AND EXPERIENCE:
1. Excellent customer service skills - known as someone who goes above and beyond 2. Ability to answer phones in a professional
3. Must have a positive attitude
4. Must have highly effective communication skills and time management skills
5. Must be able to maintain a calm, positive attitude during periods of high activity
6. Ability to manage multiple project simultaneously
7. Excellent attention to detail.
8. Must be able to pass a background check
9. Basic water safety skills
10. Must be able to work in extreme weather conditions
11. Ability to work under pressure.
12. Must be able to work flexible hours on the needs of the property
Silver Dollar City - Reservation Center Agent (Full-Time Seasonal, 2025)
Agent Job 35 miles from Harrison
starts now and ends 12/30/25.
Must be at least 18 years of age.
Summary: As a Contact Center agent, you'll answer customer calls and provide guests with information about Silver Dollar City's family of attractions, as well as other Herschend Family Entertainment properties across the United States. Our agents are responsible for selling daily and multi day tickets and multiple season pass types. In addition, our agents assist guests with navigating e-commerce flows and park apps. With training, agents are expected to service a minimum of 4 HFE properties and communicate effectively by phone and channels requiring written communication.
Our agents deliver these services with goal of “Creating Memories Worth Repeating and Bringing Families Closer Together.”
Silver Dollar City's Reservation Center operates 7 days a week starting at 8:00 am and as late as 7:00 pm CST. Flexible availability is required to be considered for this position.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Duties and Responsibilities include the following, though other duties may be assigned:
Provide friendly sales and service via phone, chat, email, and social media as assigned.
Clearly describe and efficiently sell all available ticket types and promotions for HFE attractions using multiple software platforms for ticket sales and customer communication channels.
Continuously use approved cross-selling techniques so that customers are aware of all HFE attractions and add-on products and services.
Work flexible schedules that meet the needs of our business to include weekends and evenings.
Assist with projects and possible off-assistance at ticket booth or off-site locations.
Manage post-sale service issues while remaining calm and following escalation procedures.
Maintain a high level of friendliness, energy, enthusiasm and respect with each call and written communication with the goal of creating a positive first impression of our brand and/or creating anticipation to visit.
Speak clearly, kindly, and persuasively and utilize suggested scripts and positive phrasing.
Observe safety and security procedures while in the office and on HFE properties.
Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
Be receptive to daily coaching and feedback designed to ensure agents are efficient with handling calls and providing accurate information in a friendly, service-oriented tone.
Education and Experience:
Prefer 2 to 3 years of proven sales and service experience in a contact center, reservations office, or related position within the hospitality industry.
Proficient typing skills of 30 wpm. Typing test required.
Demonstrated capability to operate multiple sales/POS systems in a fast-paced environment while remaining friendly and service oriented.
Demonstrated capability to comprehend and communicate multiple product requirements and procedures with a high rate of retention.
Acceptable writing skills required to utilize chat, email, or another social channel.
Physical Requirements:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Occasionally will be required to stand and walk, lifting, carrying, pushing, pulling (max wt. 30#, avg wt. 10#).
Frequently required to sit.
Continuously required to use fine motor skills such as writing, gripping and gripping with wrist motion.
The ability to remember locations, understand and carry out instructions.
Benefits Offered
Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises' attractions and resorts across the US for you and your dependents.
Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available after one year and 1,000 hours.
Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
Free Tuition - Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner
See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits
Equal Opportunity Employer/ Disabled/ Veterans
Customer Service Rep(09622) - 900 Hwy. 62-65 North
Agent Job In Harrison, AR
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Make and label boxes
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.
Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Crouching or squatting may be performed occasionally to stock shelves and to clean low areas.
Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Additional Information
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Geek Squad Senior Agent - Repair Services
Agent Job 29 miles from Harrison
Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad's high standards and Best Buy's Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services. They inspire a world class Client experience and provide motivation that enables exceptional business results.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up.
Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner.
Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals. Handles escalated client service issues.
Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.
Basic Qualifications
One year of experience in diagnosing and repairing PCs or consumer electronics
One year of customer service experience
One year of leadership experience including coaching, training, and recognition
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Front Desk Agent
Agent Job 29 miles from Harrison
Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Shift available is the PM shift only(3pm-11pm) Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson's world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.
Job Description
As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As a Front Desk Agent, you will:
* Greet guests warmly upon arrival, facilitating smooth check-in procedures.
* Efficiently register guests, ensuring accurate information and assigning suitable rooms.
* Issue room keys and provide necessary instructions to the guest.
* Manage telephone communications by transmitting and receiving messages professionally.
* Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance.
* Maintain up-to-date records of room availability and guest accounts for efficient management.
* Handle billing procedures, including computing bills, collecting payments, and providing change.
* Take reservations and confirm bookings promptly and accurately.
* Record and post charges to guest ledgers, including room rates and additional services.
* Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests.
* Conduct nightly bucket checks to ensure guest satisfaction and comfort.
* Demonstrate active listening skills and provide effective solutions to guests' concerns and issues.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
* Must be able to lift up to 15lbs and stand for long periods of time
* Must have excellent customer service skills
* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
* Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
* Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
* Comprehensive health benefits - medical, dental and vision
* Paid Time Off (PTO) - vacation, sick, and personal
* Paid Holidays
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Family benefits including pregnancy, and parental leave and adoption assistance
* Wellness Programs
* Flexible Spending Accounts
* Tuition Assistance
* Military Leave
* Employee Assistance Program (EAP)
* Life, Disability, Accident, Critical Illness & Hospital Insurance
* Pet Insurance
* Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
Front Desk Agent - Thousand Hills Vacations
Agent Job 29 miles from Harrison
The Front Desk Agent/Concierge will deliver friendly and professional service, while ensuring guest satisfaction upon answering phones and checking guests in and out of resort.
Essential Functions:
Register guests and assign rooms, accommodate special requests whenever possible.
Sell and book show and attraction tickets for guests' pre-arrival and on-property. * EARN EXTRA MONEY IN COMMISSIONS! *
Assist in pre-registration and blocking of reservations when necessary.
Develop a thorough knowledge of the room types, rates, packages and booking procedures.
Notify housekeeping of all late check-outs, early check-ins and special requests.
Maintain a high level of cleanliness in the Front Desk area and lobby.
Report all incidents of guest dissatisfaction to the front desk supervisor.
Prepare key packets and registration cards and include all materials to be distributed at check-in.
Assist guests with the highest level of professionalism possible.
File room keys.
Develop thorough knowledge of all office machines, computers, fax machines etc.
Handle safety deposit boxes in accordance with property procedure.
Use proper mail, package and message handling procedures.
Seek opportunities to impress our guests, make your supervisor / manager aware of opportunities or guest irritants that need attention.
Will perform other duties as required.
Education and Experience
High school diploma or GED or three to six months related experience and/or training; or equivalent combination of education and experience.
Skills and Knowledge
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
Requirements
Must have a flexible schedule, and be able to work various shifts, days and nights, as scheduled by supervisor.
Must have reliable transportation.
Benefits:
Employee discounts and SPIFs
Access to health, dental, vision, life and Rx insurance available after 60 days for FT employees
Complimentary tickets to various shows and attractions in the local area
Starting Pay: $16hr + commissions
Location: Onsite - Branson, MO.
Front Desk Agent
Agent Job 29 miles from Harrison
Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson's world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.
Job Description
As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As a Front Desk Agent, you will:
Greet guests warmly upon arrival, facilitating smooth check-in procedures.
Efficiently register guests, ensuring accurate information and assigning suitable rooms.
Issue room keys and provide necessary instructions to the guest.
Manage telephone communications by transmitting and receiving messages professionally.
Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance.
Maintain up-to-date records of room availability and guest accounts for efficient management.
Handle billing procedures, including computing bills, collecting payments, and providing change.
Take reservations and confirm bookings promptly and accurately.
Record and post charges to guest ledgers, including room rates and additional services.
Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests.
Conduct nightly bucket checks to ensure guest satisfaction and comfort.
Demonstrate active listening skills and provide effective solutions to guests' concerns and issues.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
Must be able to lift up to 15lbs and stand for long periods of time
Must have excellent customer service skills
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.