Customer Service Consultant
Agent Job In Minneapolis, MN
The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The CSC will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The CSC will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the CSC will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers. Territory includes: ND, SD, MN, NE, IA.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering Experience a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
Commercial Customer Service Representative
Agent Job In Minneapolis, MN
Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid). Apply today for immediate consideration.
Position: Commercial Customer Service Representative
Location: Minneapolis, Minnesota 55402 (Hybrid)
Duration: 12+ months, with possible extension
Pay rate: $26.00 - 28.00/hr on w2
JOB SUMMARY:
Detailed Overview/Job Description:
The Commercial Customer Service Treasury Management Support, Loan, and DDA Banker is the primary contact for commercial banking customers utilizing Treasury Management platforms.
Maintains and expands the relationship with customers by providing overall customer support services.
Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
Identifies products and services that meet customer's needs.
Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms.
Service customers phone and email inquiries.
Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank's servicing tools such as emulation and co-browse.
Maintain appropriate technical understanding of bank systems.
Regularly attend trainings to support/expend knowledge base
Basic Qualifications:
Associate degree, or equivalent work experience
Three to five years of experience in financial services industry
Excellent verbal, written, and interpersonal communication skills
Outstanding customer service and problem resolution skills
Proficient computer skills, especially Microsoft office applications
Experience with department-specific systems
Advanced knowledge of departmental and bank products and services
Preferred understanding of digital capabilities with experience in Information Technology environment
Knowledge of Treasury Management Products/Services with preferred experience with GTM and Operations
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer Service Representative
Agent Job In Saint Paul, MN
As a Repair Coordinator, you will:
Be eligible to earn an extra $1.25-$1.75 per hour, based on service level! (Incentive Plan)
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-house repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, one must:
Demonstrate outstanding communication skills written and verbal, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Ability to work as a member of a cross-functional team
Proficiency with technology including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Training and Hours: Our Repair Department conducts monthly appliance and process training. All ideas for improvement are welcome. Career growth and employee personal/professional development are top priorities within the department.
Full-time, 8:30am-5:00pm, Monday through Friday
Training hours are 7:30am - 4:00pm for 2 weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Insurance Agent
Agent Job In Cottage Grove, MN
Being a Farm Bureau agent is much more than just sales - it's all about building relationships, being a pillar in your community, making a difference, and helping people protect what
matters most to them.
As you build and manage your own business, you have the opportunity to educate others about how they can help their family and improve their future.
More than sales, this is an opportunity to make an impact by ensuring that your clients are protected. Unlimited earning potential, commission-based compensation with incentive travel and cash bonuses.
Daily tasks can include:
- Meeting with prospective and current clients
- Managing policy renewals
- Analyzing coverage options and explaining details to clients
- Managing claims processes, including conducting visits as needed
- Keeping client and business records
- Working with underwriting
- Conducting marketing efforts, such as social media, postcards, and phone calls
- Ensuring you are up-to-date on industry regulations and product offerings
- Overseeing your business, including budgets and hiring
Farm Bureau Financial Services also has ongoing training and education opportunities, sales and
marketing support and resources to help you get your business off the ground. From marketing coaches to district managers, you will be supplied with the tools necessary to become a successful agent. Visit BeAFarmBureauAgent.com to learn more.
CSR & Service Titan Expert @ HVAC Company in Woodbury
Agent Job In Woodbury, MN
Job Title: Customer Service Representative & ServiceTitan Expert
A well-established plumbing and HVAC service company is seeking a Customer Service Representative to join its team. This position involves managing high call volumes, scheduling service calls, ensuring customer satisfaction, and supporting daily operations. If you're an organized, customer-focused professional with strong communication skills, we encourage you to apply!
Key Responsibilities:
Schedule service calls using CRM systems and prepared scripts.
Handle 150+ inbound and outbound calls daily.
Accurately record and confirm customer information.
Promote company services and special promotions.
Establish rapport with customers to ensure satisfaction and meet their needs.
Resolve customer concerns by gathering information, contacting the service manager, and providing timely updates.
Notify customers of any delays or rescheduling in a timely fashion.
Determine the urgency of repairs and schedule accordingly.
Conduct follow-up calls to ensure customer satisfaction.
Maintain quality service by adhering to organizational standards.
Contribute to team efforts by accomplishing related tasks as needed.
Qualifications:
1-3 years of customer service experience.
Proficiency with Microsoft Office Suite, including Word and Excel.
Experience with ServiceTitan software is a plus.
Strong interpersonal and communication skills, both written and verbal.
Excellent organizational skills and attention to detail.
Ability to think creatively and problem-solve.
Additional Information:
Pay: $18-$23 per hour, DOE.
Schedule: Monday to Friday, 11:30 AM to 8:00 PM.
Location: Onsite at company offices in Woodbury.
Type: Contract-to-hire after approximately 6 months.
Contractor Benefits:
United Healthcare benefits, including Limited Medical Plans with a Minimum Essential Coverage (MEC) component.
Dental and Vision Plans.
Accident and Critical Illness Indemnity.
Life Insurance and Short-Term Disability.
Earned Safe & Sick Time.
401k eligibility.
Holiday pay accrual.
Annual bonus eligibility.
Permanent Employee Benefits (upon hire):
100% Employer-Paid Health Insurance (Employee + 50% of spouse or dependents).
Vision and Dental Insurance.
Health Savings Account (HSA).
401k with company match (2-5%).
Paid Vacation Time (PTO).
Company Perks:
Casual work environment and friendly culture.
Ongoing training and development.
Career growth opportunities.
Free lunch Fridays.
Emphasis on work-life harmony.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job In Shakopee, MN
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned.
Bilingual applicants encouraged to apply!
DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report.
Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.Ensures COAs, and Spec Sheets are provided to Customers as necessary.Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input.
Treat all customers both external and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
Compensation:
The starting hourly rate for this position is $19.00, with final compensation based on experience and qualifications.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Call Center Specialist
Agent Job In Saint Louis Park, MN
Lunds & Byerlys St. Louis Park is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18.00-$22.00.
We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9:00am-9:00pm.
In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks:
* Flexible scheduling
* PTO (paid time off)
* Pay on demand
* Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location)
* Tuition reimbursement and scholarships
* 10% employee and family discount
* Ongoing trainings and leadership development opportunities
* Community and volunteer programs
* Employee referral bonus
* Product samplings
* Chance to be nominated as a brand champion!
CALL CENTER SPECIALIST RESPONSIBILITIES
Our Call Center Specialist are responsible for a wide variety of tasks such as:
* Greet and provide assistance to customers.
* Communicate with customers over the phone concerning products, orders, and general food related questions.
* Provide solutions to customers needs in a timely and professional manner.
OUR IDEAL CALL CENTER SPECIALIST
* Team player - steps in to assist when and where as needed
* Respectful - empathetic and appreciative of our customers and team
* Innovative - implements trending and forward-thinking retail solutions
* Hospitable - provides a friendly face and welcoming environment
MINMUM QUALIFICATIONS
* Education:
* High school diploma or equivalent
* Experience:
* Two or more years work experience within the related technical/functional work area
ABOUT LUNDS & BYERLYS
Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.
Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information.
ARE YOU READY TO JOIN OUR TEAM?
If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!
Autonomous driver/ customer service agent
Agent Job In Eden Prairie, MN
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** Part time
$ 26 hourly pay-4-8-hour days 20 + hours - a week-working with autonomous cars/future taxis-no touch freight
Noon to 7:30 pm during the week and 5 am to 2pm or Noon to 7:30 on Saturday **
Call ************-open 6 am to 8 pm daily-these jobs close fast- ************ - job will fill quickly.
Paid every week with a great bonus package with company match 401 k.*** Job has great room for future jobs and growth with nationwide huge logistics company *** Will work Saturdays
Looking for great drivers-clean record- working with new technology-future driverless cars
Steady work all year long- Need to live within 35 miles of Eden prairie, Minnesota
**** Local driver is home daily-no touch freight- this job fills up quickly **** we are open every weekend- job will be filled quickly **** We are open weekends -please call-these type jobs fill quickly ****
OK - must have excellent driving record- good customer service skills
**** We are open every Saturday and Sunday **** PART TIME POSITION ****
Agent
Agent Job In Saint Paul, MN
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Agent will perform a variety of assignments, including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
Transport the client to and from the company location and/or events.
Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.
Qualifications
High School Diploma or GED with law enforcement, military, and/or security experience. Armed and unarmed MN security license is required.
Concierge-level customer service skills.
Able to complete thorough and accurate investigations and reports.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Exposure to stressful situations, such as challenging individuals in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergencies.
Frequent sitting, standing, and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
Ability to adjust focus between close and distance vision.
Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Benefits
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Posted Salary Range
Starting from USD $38.00/Hr.
Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)
Agent Job In Minneapolis, MN
ABOUT SUN COUNTRY AIRLINES
We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community.
Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.
Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Seasonal Airport Customer Service Agent you'll enjoy these benefits and more:
Starting day one free standby and discounted travel privileges for employees, family, & friends
401(k) match
Paid Sick Time Off
Employee Assistance Program including counseling for employees and their family
JOB SUMMARY
The Seasonal Customer Service Agent position is responsible for supporting peak season operations. Specifically, seasonal agents are accountable for providing total customer service to all customers for both scheduled and charter service. This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas. We practice safety-conscious behaviors in all operational processes and procedures.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides exceptional customer service to passengers through the Terminal to include ticketing, gate, and baggage
Provide general information to passengers, such as directions and flight information, and monitor carry-on baggage for size and quantity
By utilizing a computer, process tickets, check baggage, and assign seats
Provide information upon customer inquiries including arrival and departure times, boarding procedures, carry-on regulations, and seat assignments
Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers, when appropriate
Store unclaimed bags in Baggage Service Office until claimed or turned over to Baggage Operations
Handle delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to Baggage Operations
Provide consequential expenses to applicable customers when there is a delayed bag
Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags
Trace loaner wheelchairs, car seats, etc.
Assist with lost and found articles
Enforce safety/security measures and monitor sensitive safety zones
Ensure compliance with FAA, Sun Country, and airport regulations
Other duties as assigned by management
SUPERVISORY RESPONSIBILITY
None
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Must be at least 18 years of age
Previous customer service experience
Ability to work well in a team environment
Effective communication skills in English, both written and verbal
Ability to work with a computer, including quickly and accurately typing on a keyboard and using a mouse to navigate different screen applications
Ability to work efficiently under time constraints
Ability to work a flexible schedule including nights, weekends, and holidays
Must be able to obtain and maintain an MSP SIDA badge with a CBP Seal
PREFERRED SKILLS
Previous airline customer service experience
WORK ENVIRONMENT
This job operates in an airport terminal. The noise level in the work environment is usually moderate but may become high at various times.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop or kneel. The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 100 pounds. This position will be required to occasionally push/pull up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
ADDITIONAL NOTES
Must be able to obtain and maintain an MSP SIDA badge with a CBP Seal.
Seasonal required availability is as follows. You will be expected to work the number of shifts identified below. Shifts could range from 3 - 7 hours. Shift availability and minimum shift requirements are subject to change due to business needs.
Spring Break - 4 shifts per week Mid-February through Mid-April
Summer - 3 shifts per week Thursday prior to Memorial Day through Labor Day
MEA - 3 total shifts Tuesday prior to MEA through Tuesday after MEA (MEA is 3rd Thursday in October)
Thanksgiving - 4 total shifts Tuesday prior to Thanksgiving through Tuesday after
Holidays - 4 shifts per week 2 Sundays prior to Christmas Day through first week in January
AAP/EEO STATEMENT
It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Part Time Motrola Agent- Minneapolis, MN
Agent Job In Minneapolis, MN
For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the “go to” person when friends and family are looking for consumer electronics and accessories.
Rental Car Customer Service Agent
Agent Job In Saint Paul, MN
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
JOB CODE: MSP
Call Center Agent
Agent Job In Brooklyn Park, MN
Are you stuck in a dead-end job? Unsure of what's next in your career?
If you've been thinking about what a career in SALES with UNCAPPED EARNING
POTENTIAL could look like for you - look no further! Whether you're just getting started or already have some experience, The Window Store Inc. is ready to help you take your career to new heights.
We are seeking honest, humble, honable, and HUNGRY individuals who are ready to learn, grow, and earn six figures! Our Top Telemarketing Agent earned over $100k lastyear - and you could be next!
Who We Are:
The Window Store Inc. is the #144th largest home improvement company in the United States, and we're on a mission to grow as a world-class organization that not only changes the lives of our employees but also positively impacts the communities we serve. We're looking for highly motivated individuals who want to be part of our success story. We win together by setting targets and achieving them!
The Role: Call Center Agent
As a Call Center Agent, you'll be responsible for generating highly qualified sales appointments by engaging in inbound and outbound phone calls. This is primarily a remote position but you must reside in the Minneapolis/St. Paul area. This entry-level position offers uncapped earning potential and is perfect for those who are hungry to learn, motivated to succeed, and passionate about taking their career to the next level. We will teach you our proven appointment selling system and the results are up to you!
What You'll Do
● Field inbound calls- Answer phones and route calls appropriate departments
● Generate Leads: Call out a minimum of 150 dials per day in designated call queues, identifying homeowners in need of home improvement services.
● Engage and Qualify: Use your people skills to communicate with homeowners and set up qualified sales appointments.
● Accurate Data Tracking: Use company-provided tools to record and track accurate data about each potential lead.
● Work Collaboratively: Work in person with other team members and leadership and represent The Window Store Inc. with professionalism.
● Stay Organized: Keep detailed and accurate records of prospects, ensuring no opportunities are missed.
● Master Appointment Selling Methodology: Learn and implement The Window Store Inc. Appointment Sales Methodology and stay updated on the company's current promotions and offerings.
● Collaborate: Share feedback with leadership and team members on ways to improve the telemarketing process and drive better results.
What We're Looking For
● Passion & Energy: A high-energy individual with an insatiable desire to win and a commitment to learning.
● Strong Communication Skills: The ability to communicate clearly, confidently, and professionally with homeowners.
● Goal-Oriented: Self-motivated with the drive to exceed goals and make a real impact on your income.
● Resilient: Must be comfortable with rejection, able to bounce back quickly and stay focused on your goals.
● Dependable: Reliable, Ready and Eager.
● Tech-savvy: Comfortable using a desktop computer and able to perform basic computer functions.
● Full-time Availability: Available to work 40 hours a week on a consistent basis. (Part-time, evenings and weekends available for the right individual)
What's In It for You?
● Base Salary & Uncapped Commission: Earn $20.00/hour base pay, plus bonuses from your appointments. The more you succeed, the more you earn!
● Pathway to Six-Figure Income: Our top performer earned over $110k last year! This role is not just a job - it's a career that rewards hard work.
● Training & Support: We provide all the training you need to succeed, along with continuous mentorship and growth opportunities.
● Career Advancement: At The Window Store Inc., we love promoting from within. This position is just the beginning of what could be a long, rewarding career in sales.
● Positive, Collaborative Environment: Join a supportive team that celebrates every success and encourages each other to grow.
● Full Benefits Package
Why Choose The Window Store Inc.?
● Unmatched Earning Potential: Work hard, and you'll be rewarded. There's no cap on what you can earn.
● Clear Growth Path: We provide you with the tools, resources, and mentorship to help you advance quickly within the company.
● A Winning Team: Join a team of people who are as committed to your success as you are.
● Make a Difference: Help homeowners improve their homes while improving your own future.
Ready to start a career that offers endless possibilities and uncapped earning
potential?
If you're honest, hungry, and ready to learn and win, we want to meet you. Apply today and discover what a career with The Window Store Inc. can do for you!
Buerkle Automotive Service Call Center Agent
Agent Job In White Bear Lake, MN
Job Details Buerkle Honda - Non-Union - White Bear Lake, MN Full Time High School $18.00 - $20.00 Hourly None Day Customer ServiceDescription
Join one of the BEST Automotive Dealer Groups in the Twin Cities. Buerkle Automotive including Buerkle Honda, Buerkle Acura, Buerkle Hyundai and Buerkle Collision Center is a family owned and operated business providing a great place to build your automotive career.
Buerkle's Service Call Center, located in White Bear Lake, is looking for candidates with excellent customer service skills along with a great attitude. Bilingual in Hmong is desirable.
Service Call Center Rep - FT with rotating Saturdays
Week 1 - M - F 9:30am - 6pm
Week 2 - M-F 9:30am -6pm (Tuesday off) Saturday 7:30am -4pm
The Service Call Center Representative is responsible for professional scheduling of all appointments for the service departments in a manner that promotes smooth flow of appointments through the service department by scheduling work so as to maximize customer convenience while meeting the advisors and technicians ability.
What we offer YOU!
Starting at$18 - $20 per hour depending on experience
Bonus on top of hourly rate
Rotating Saturday schedule
This is position NOT remote - onsite only
401k Plan w/ company match
Paid Time Off
Paid Holidays
Medical, Dental and Vision insurance
Free Telemedicine (medical and mental health)
Company Paid Life Insurance
Disability Insurance
Company Discount on vehicles, service and parts
Volunteer opportunities
Opportunities for career advancement
Excellent opportunities for personal and professional growth!
What YOU offer us!
You are a fast learner who enjoys solving problems and helping others.
You are self-motivated and enjoy working independently and with a team.
You are dependable.
You have prior customer service experience - automotive industry experience is a plus.
Positive attitude.
Solid organization skills.
Great customer service skills.
Effectively communicate with customers and co-workers.
Job Duties include:
Answer incoming calls to provide information, schedule appointments and receive customer and vehicle information.
Listen to customer concerns, comments and requests to provide clear explanation on the repair order.
Provide accurate cost and time estimates for needed maintenance and repairs.
Perform follow-up calls to service customers to ensure satisfaction with their service visit.
Handle customer complaints and concerns while maintaining high customer satisfaction standards.
Build and maintain strong relationships with customers and co-workers.
Qualifications
Proficient in English with excellent communication skills for effective customer interactions.
Strong data entry abilities to accurately input customer information and service requests.
Prior experience in customer service and call center environments is preferred.
Bilingual skills, especially in Hmong or Spanish , are a plus for assisting diverse customer base.
Ability to upsell services and products to customers to enhance their experience.
Comfortable with outbound calling and possess good phone etiquette.
Analytical skills to assess customer needs and provide appropriate solutions.
NEXT STEP:
Submit a resume via the APPLY NOW button
OR
Complete an application in person at Buerkle Honda 3360 N Highway 61 WBL 55110
Visit *************** to learn more about Buerkle Automotive!
Are YOU the top talent we are looking to place in a rewarding automotive career?
We are an equal opportunity employer.
Qualifications
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Troubleshooting skills, either basic or advanced, depending on the role and industry
Computer literacy
Phone skills, including familiarity with complex or multi-line phone systems
In-depth knowledge of a company's products and/or services
Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
Account Service Rep
Agent Job In Minneapolis, MN
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Entry Level Sales Representative to join our TEAM! As the Entry Level Sales Representative, we need someone who is ready to provide a variety of support such as increasing sales, service existing customers using key company tracking programs, and utilizing product knowledge to match customers with Dal-Tile products.
Primary Objective
Increase Dealer product sales within assigned territory. Improve existing business through current Dealers with a focus on the “Studio Direct” program and in line with Corporate and Regional objectives. Develop new business within the territory. Work with Regional Sales Management and Corporate Dealer Sales Management to enhance Dealer sales, product mix, and overall profitability.
Major Function and Scope
Enters all call reports within Salesforce and maintains call cadence
Services existing Studio Direct Dealers by making sales calls, developing business relationships, keeping them apprised of products, product promotions merchandising programs, and training dealer retail sales associates.
Prospects, secures, and registers new Studio Direct Dealers.
Works with Studio Direct Dealers to specify Dal-Tile products on their residential new and remodel projects.
Maintains Studio Direct samples and merchandise to position our products as “go to” for the dealer retail sales associates.
Presents product knowledge seminars to Dealers during their regular sales meetings.
Reviews, monitors, and tracks product usage by Dealers and provides follow-up data to GSM.
Establishes working relationships with all dealer customers to ensure a complete working knowledge of their business practices and/or protocol and has a total working knowledge of all our marketing support materials and how they can best be utilized.
Communicates merchandising trends and competitive products and product-forecasting needs to GSM.
Performs all other assigned duties as required.
Experience and Knowledge Required
High School Diploma required, no experience needed
Must be able to lift up to 50 lbs. repeatedly
Must possess a valid driver's license
Competencies
Self-motivated with the ability to work under little or no supervision. Must possess proven interpersonal skills including influencing and negotiation skills. Strong verbal, written communication, and presentation skills. Must be able to exercise independent judgment and demonstrate solid time management and organizational skills. Has proficient skills using Microsoft Office applications.
Other Pertinent Job Information
Disclaimer: The information in this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Regional travel is required 50-60% on a regular basis.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Hiring Sales All-Stars
Agent Job In Bloomington, MN
Hey Sales Pros - We're Hiring! Nordicraft Construction & Roofing is growing fast - and we're looking for top-tier talent to join our high-performing sales team in the Twin Cities area! If you've got experience in any of the following, we want to talk:
In-Home Sales
Insurance Restoration Sales
Roofing Sales
Security System Sales
Solar System Sales
We need motivated closers who know how to build trust with homeowners and seal the deal.
Why Nordicraft?
✅ $100K+ earning potential
✅ Advancement opportunities (we promote from within)
✅ Flexible schedule
✅ Supportive, team-oriented environment
✅ Fun bonus programs & incentives
…and much more.
If you're looking for a fresh start with a company that values your hustle, we'd love to connect.
📞 Call Mallory at ************
📧 Or email **********************
Act fast - spots are filling quickly!
Talk soon,Mallory H.**********************************
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
Travel Consultant - T
Agent Job In Minneapolis, MN
Travel Consultant - Work from Anywhere!
Are you passionate about travel and love helping others create unforgettable experiences? Turn your passion into a rewarding career as a Travel Consultant with
Traveling with Tasha
!
We're looking for motivated individuals who want to:
✨ Plan & book dream vacations - from Disney getaways to cruises, all-inclusive resorts, and allergy-safe travel.
✨ Enjoy amazing travel perks - including discounts, free trips, and exclusive industry benefits.
✨ Work from anywhere - set your own schedule and build your business on your terms.
✨ Earn while doing what you love - with flexible income opportunities and unlimited growth potential.
✨ Be part of a supportive team - receive expert training and mentorship to help you succeed.
No experience? No problem! We provide all the training you need to thrive in the travel industry. Whether you're looking for a side hustle or a full-time career, this opportunity allows you to get paid to talk about travel!
Ready to turn your love of travel into a thriving business? Apply today and start your journey with
Traveling with Tasha
! 🚀✈️🌍
🔹 Open to citizens & permanent residents of the US, UK, Australia, Mexico & New Zealand ONLY.
Part-Time Dispatcher/Call Center Specialist - Flexible Hours
Agent Job In Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatcher/Call Center Specialist works a flexible schedule. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging, and makes time for additional training and career development.
Pay Starts at $20/hour plus $0.75 shift differential
Shift: Flexible
Location
The position is located at our company headquarters in Rockford, MN. Rockford is located 15 miles west of Plymouth on Hwy 55. This is a full-time in-office position. Remote work will not be considered.
Responsibilities:
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
The International Response Center (IRC) is considered a safety-sensitive position. This means that due to the nature of the work and the responsibility involved, we must adhere to strict safety protocols and the prohibition of certain substances, including marijuana, regardless of its legal status in various states. All candidates are required to pass a pre-employment drug screen prior to hire.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Salary Description $20/hour
Account Services Representative
Agent Job In Bloomington, MN
Job Details Bloomington, MN $18.00 - $20.00 Description
People make the difference in an outstanding company and we are always looking for exceptional people! Schmitt Music is a well-known, respected, family-owned musical instrument dealer in the Twin Cities and surrounding region. Schmitt Music aims to become our customers' preferred resource for everything they need as they pursue their musical dreams. Our passion and mission have remained the same for 125 years - Enriching lives by helping people make music!
Position Summary:
Schmitt Music is seeking an Account Services Representative for our corporate headquarters location. If you can make a personal commitment to deliver an amazing customer experience while handling customer concerns, you could be part of our great team! With a desire to help others succeed, this position leads their team to provide BRAVO customer service and drives sales.
Duties and Responsibilities include, but are not limited to, the following:
Light accounting
Contract entry
Maintain departmental reports
Take incoming customer calls
Make outgoing customer calls to resolve delinquent accounts
Professionally manage highly confidential customer information and legal documents
Work Environment
This position operates in an office setting and operates normal office equipment including computers, copiers, fax machines, telephones and filing systems. There are only minor physical demands such as filing.
Position Type and Expected Hours of Work
This position is a full-time day position. Typical work days are Monday through Friday with occasional weekend projects. Daily hours are flexible. Full-time status is a minimum of 37 hours per week. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Above-average telephone skills
The ability to prioritize, organize and multi-task
Follow-up, follow-through, and attention to detail skills
A working knowledge of Microsoft Word and Excel
The willingness and ability to embrace and emulate our Core Values:
Serve the customer
Treat others as you'd like to be treated
Do what's right
Do your best, committed to excellence
86064 Inside Sales
Agent Job In New Hope, MN
COSMOPROF SALES ASSOCIATE:
Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements: Legal wants you to know
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.