Bilingual Sales - Spanish
Agent Job In Gaithersburg, MD
Salary: $45000.0 - $75000.0/year Experience: 0 Year(s) Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set!
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What we provide
Base Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual (Spanish/English)
Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Ability to multi-task
Ability to effectively relate to a customer
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
PM24
PI44a0b00c2600-29***********7
Customer Service Representative
Agent Job In Sterling, VA
This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization.
Responsibilities and Duties
1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service.
2. Process customer complaints in the SIMCO online system.
3. Create, process, quote, and approve estimates for in house troubleshooting and outside service.
4. Answer phones and effectively distribute messages to proper personnel.
5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner.
6. Communicate with customers regarding the status of their equipment in a clear and concise fashion.
7. Schedule pick-up request from customers.
8. Create and add customer contact information.
9. Process Work Authorization Forms and credit card payments.
10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services.
11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.
Qualifications
1. Basic knowledge of computers and data entry.
2. Able to successfully multi-task and manage time efficiently.
3. Excellent verbal and written communication skills.
4. Ability to train others in CSR functions.
5. Ability to work with minimum supervision.
6. Friendly, courteous, and professional.
7. AA Degree or equivalent.
8. At least 3-year Customer Service experience
Physical Demands
Requires sitting for extended periods of time.
Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work.
Working Environment
Work primarily in office, lab environment, and/or in shipping and receiving area.
Travel may be required to other domestic and possibly international locations
What we offer:
1. Full-time, non-exempt position
2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
3. Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Us:
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
Customer Service Representative
Agent Job In Dulles Town Center, VA
Japanese airline Customer Service Agent at Dulles International Airport.
**** Students & OPT Holders Welcome!****
Applicants with the following language(s) skill preferred: Japanese
Person will handle Check-in/arrivals/gate support/escort, and lobby support.
Desirable candidates
Computer skills required
Japanese/English preferable other language is a plus (Japanese does not have to be perfect for English speakers)
Willingness to work as a team
Can drive his/her car to Dulles International Airport to work(Staff parking will be provided)
Work hours
4.5 hours/day, 3~4 days/week with overtime if the flight is delayed.
Must be able to work at least 3 days a week.
Day off is shift schedule (You can ask for specific days off for your classes)
2025 Summer schedule 8:45am-1:15pm (Not confirmed)
Training is provided
8hrs x5 days worth of training and OJT before shift starts
Salary
$18.50/h During training and OJT about a month
$19.50-23.50/h after assignment starts
Double pay applies for 6 holidays when you work: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
Benefits
***Flight benefit available***
***Uniform provided***
***Airport parking provided***
If you are interested in this job opportunity, please register with interesse @ https://iiicareer.com/eng/applicants/ and send your resume to dc@iiicareer.com.
We are looking forward to hearing from many of you!
Insurance Sales Agent
Agent Job In Frederick, MD
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Customer Service Representative
Agent Job In Winchester, VA
Benefits: Incredible company culture with great growth opportunities Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune's Best Workplaces for Women Fortune's 100 Best Companies to Work For Computerworld Best Places to Work in IT
Non-sales position
Long-term opportunity with a great chance of being hired permanently.
This career is for you if:
You have a passion for customer service, and are happy to be on the phone
You are reliable, persistent, detail-oriented, and capable of prioritizing multiple tasks
You have great listening & communication skills through both phone and email
You demonstrate integrity, empathy, urgency and can quickly establish trust & credibility
You take a sense of pride in and accountability for your work
You work independently, but thrive in a collaborative atmosphere, exhibiting team spirit & enthusiasm
About the role:
Our client, one of the largest Credit Unions, is seeking several individuals to join their team as Member Services Representatives. This position is located in Winchester, VA and will require candidates to be located locally to train on site and work in a hybrid model after training. This position is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channel including phone, chat, and email. The hourly pay rate is $19.50 per hour with the opportunity for over-time.
What you will do:
Assist members with service needs related to their accounts within a 24/7 high volume, schedule-driven and structured contact center
Connect members with applications and products to meet their financial needs
Educate current and prospective members about our clients' products and services
Perform account transactions and adjustments as needed for members.
Provide information regarding the our clients' products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industry-best member experience.
Contribute to a positive work environment through a strong sense of professionalism and teamwork
#LI-KV
#RapidHire
#ZR
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Agent Job In Biglerville, PA
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Nursery Background-perennial's knowledge a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job In Hagerstown, MD
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Lead Agent
Agent Job In Dulles Town Center, VA
Summary/Objective Assist the Supervisor on the overall performance of the staff, such as security agents, wheelchair agents, skycaps and porters. Making sure the operation have the necessary personnel to provide the services. Monitor services requested from the airlines.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures.
Review daily schedules and assign breaks when is needed.
Have all the necessary information for the flights, arrival and departure times and services requested.
Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates.
Follow up on client's request (airlines and passengers).
Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents.
Conducting of on-the-job training.
Make sure all the wheelchairs are account for and placed at the assigned location
Real Estate Sales Listing Agent
Agent Job In Gaithersburg, MD
Dynamic Real Estate Listing Agent
Are you a go-getter ready to dive into the real estate world with energy and creativity? We're seeking an innovative and dynamic real estate listing agent eager to explore traditional and unique solutions for home sellers, including helping sellers with traditional listing services, providing cash offers, and more! Join us and turn ambition into achievement!
What We Offer:
Access to seller leads
Agent-Investor training so you can bring every possible solution to a seller, including a traditional listing, making a cash offer, a Novation contract, seller financing, and more!
The best environment for growing your personal real estate investment portfolio
A supportive team environment with seasoned professionals
What You Bring:
Relentless drive and a sense of urgency for every opportunity
A hunger to learn and be coachable
Grit and unwavering determination on the phone and in all sales situations
High-energy approach to every opportunity
Persistence to overcome challenges and seize opportunities
Empathy for challenging client situations
Why Choose Us:
At The Redux Group, we are uniquely equipped to help you increase your commission income and build wealth through real estate, all while helping home sellers figure out their best options!
We want action-takers! Apply now and let's build your success story together!
Daily phone calls to set appointments with home sellers
Conduct listing appointments
Serve your clients with integrity
Lead clients through the listing and/or sale of their home
Negotiate contracts to closing
Actively participate in training, coaching, and accountability meetings
MD real estate license
You thrive in an environment where your activity directly impacts your bottom line
You are quick on your feet
You are professional in attitude, appearance, and communication
You are independent and self-motivated yet coachable
Geek Squad Agent (Retail Store)
Agent Job In Hagerstown, MD
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID980013BR
Location Number 001445 Hagerstown MD Store
Address 18053 Garland Groh Blvd$15 - $19.22 /hr
Pay Range $15 - $19.22 /hr
Part-Time Customer Service Agents
Agent Job In Dulles Town Center, VA
We are hiring Customer Service Agents at Dulles International Airport!
Paid Time Off
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test
Passenger Service Agent
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from the ticket counter to the gates and the gates to the baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential functions of the position safely.
Work Environment:
Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.
Wheelchair Agent
Agent Job In Dulles Town Center, VA
Job Details DULLES, VA $16.78 HourlyDescription
Job Title: Wheelchair Agent
Reports To: Supervisor/Manager/Dispatcher
FLSA Status: Non-Exempt, eligible for overtime as governed by federal and/or state law
Position Objective: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort.
***MUST COMPLETE JOB APPLICATION 100% AND HAS EXPERIENCE!***
PRIMARY DUTIES AND RESPONSIBILITIES:
Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.
Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
Complete incident reports for accidents and out of the ordinary events while transporting passengers.
Complete wheelchair logs to document pushes.
Perform other duties as required by Supervisor.
SOLICITING IS ILLEGAL/TERMINATED
Comply with Supervisor at all times.
PHYSICAL REQUIREMENTS:
Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
Must be able to lift, carry, and/or hold 75 pounds or more.
KNOWLEDGE, SKILLS, AND ABILITIES:
If over 18 a High School Diploma, GED or equivalent may be required in some locations.
Must have reliable transportation
Must have a reliable telephone number for contact.
Ability to read, write, speak, and follow verbal and written instructions in English.
Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.
REQUIRED TRAINING:
Must complete any applicable Huntleigh and airline specific training as required.
APPEARANCE:
Maintain a neat, well groomed, professional image at all times.
Meet uniform standards as required
No facial piercings
No tattoos below the wrist or above the neck.
Call Center Agent
Agent Job In Rockville, MD
Rockville Internal Medicine Groups's mission is providing prompt and continuous patient care along with a great work environment, free parking or easy metro access. Benefits are available.
The call center agent answers inbound telephone calls for multiple departments, identifiers the patient/caller needs and appropriately handles their requests. The agent provides exceptional customer service to our patients, and ensures patient sanctification by effective and efficiently assisting them with requests/ issues related to their healthcare needs.
Monday-Friday 7:45am to 4:15pm
Duties and Responsibilities
Handles calls in a prompt, courteous, and helpful manner, forwarding calls to appropriate department, taking messages, and providing information as necessary.
Proficient in handling calls for multiple clients with high call volumes.
Possess effective verbal and written communication skills with a focus on proper grammar and the ability to proficiently relay and document information.
Skills and Abilities
Working knowledge of medical terminology.
Excellent verbal and communication skills.
Demonstrate the ability to work effectively and efficiently within a team atmosphere.
Ability to read, understand, and follow oral an written instructions with minimal supervision.
Effective communication skills, speak clearly and accurately, using appropriate tone and professional language.
Strong attention to detail and accuracy.
Ability to maintain strict confidentially of the information acquired per corporate polices and legal compliance.
Have an understanding and demonstrate sensibility to the cultural diversity of patients, staff, and visitors.
Must be organized and detail oriented.
2-5 years experience
Previous experience in a medical office/call center is preferred and Athena experience is a bonus
EEO M/F/D
Job Type: Full-time
Pay Range: $18-$22/hr
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
All New Hires are required to be vaccinated for COVID 19.
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 2 years (Required)
Language:
Bilingual (Preferred)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law
Traveling Recertification Specialist (Affordable Housing) - Compliance and Leasing Consulting
Agent Job In Gaithersburg, MD
Traveling Recertification Specialist - Compliance and Leasing Division
The Compliance and Leasing is a professional, fast-paced, collaborative organization, seeking to expand by providing consulting services in the apartment industry. On-site quality service is our goal, and we are committed to helping our team members accomplish it with any available tools and resources at hand.
IMPORTANT: This is not a work-from-home position, but will require up to 100% travel to work on-site at any assigned multi-family apartment community worksite project in the United States. Candidates must be flexible to travel weekly as required.
Position Overview
As a Traveling Recertification Specialist at our company, you will be responsible for performing core responsibilities to meet company objectives, working closely with tenants and applicants. Your duties will include completing various projects at an on-site level, effective communication with our clients, building effective relationships and transmitting information to coworkers and managers using multiple platforms. Our organization is looking for innovative, goal-oriented individuals who can demonstrate the ability to prioritize their responsibilities effectively, so we are seeking experienced employees who can work both independently and in teams. This job is for individuals who can work under strict deadlines and under pressure. Our agents will ensure management complies with Local, State and Federal rules and regulations. Some of the responsibilities are but not limited to:
Essential Duties and Responsibilities:
Leasing and processing applications following on-site client policies and procedures
Assist with move-ins/move-outs
Complete Annual and Interim recertifications, including:
Scheduling and administering resident interviews
Coordinating on-site data collections and processing of resident information
Scheduling resident recertification interviews
Insuring proper calculation of income, assets, rent levels, etc.
Coordinating apartment inspections for recertification's
Maintaining resident files in accordance with company policy & regulatory agency policy
Assisting office staff on other tasks, including collection of rents and social activities
Rehabilitation, brand new lease-ups, and re-syndication processes
Assisting management to prepare for state audits
Additional tasks, duties and responsibilities assigned as needed
Requirements:
Impeccable customer service skills
Strong verbal and written communication skills
Must have a minimum two (2) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable
Have the ability to multi-task within time constraints
Must have excellent attention to detail and ability to work independently
Proficient in Word, Excel, Outlook, Property Management Software and Internet literate
Have a full understanding of the requirements for HUD and LIHTC programs
Prior LIHTC recertification experience is necessary
Strong understanding of the HUD 4350, experience with the 236 program and their CPO
Section 8 experience A MUST
Tax Credit experience A MUST
Public Housing experience A MUST
Bilingual English/Spanish is desired
Workplace Requirements
As indicated in the job title, this role will require travel up to 100% to assigned worksites with clients which could be located anywhere in the United States. This is not a remote-work position.
Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance.
This role is non-exempt and has an anticipated hourly pay range of $20.00-$25.00/hour for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: *****************************
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
Call Center
Agent Job In Leesburg, VA
HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving the medically underserved and uninsured populations of Northern Virginia. We provide quality medical, dental, and behavioral health care to all ages who might not otherwise be able to afford it. For more information about who we are and what we do, please visit ***************
Work Life Balance - NO WEEKENDS!! Competitive Salary and Benefits package includes a 401K Retirement Plan, Medical, Dental, Vision, Group Life, STD, LTD; Paid Time Off and 10 Paid Holidays.
HealthWorks is a mandatory flu vaccine organization.
Pay - $19/h
Description of Duties:
Answer and address incoming calls. Schedule appointments for all centers and departments (excluding Dental) based on provider availability.
Verifies and updates patient demographic information and advises the patient regarding any requirements of the visit.
Reviews where registrations forms and other documents can be accessed prior to patient arriving in the office.
Assist patient in determining eligibility for Sliding Fee Scale Discount Program. Advise patients of discount and payment options and schedules patient to meet with Registration Assistance Coordinator to determine slide qualification.
Initiates patient visits on eClinicalWorks and creates the patient superbill.
Monitors patient flow through the clinic-from the waiting room, to the clinical staff and completion of visit. Works with nursing staff regarding late arrivals, no-shows and cancellations in order to optimize provider time.
Functions as a Front Desk Specialist when needed. Be proactive in addressing patient needs and trouble shooting patient concerns. Strive to make each consumer satisfied with the clinic services.
Assists clinical and administrative staff in evaluating patient services, such as patient satisfaction questionnaires and other evaluation tools.
Treats all patients in a culturally competent and sensitive manner and demonstrates care and compassion at all times towards all.
Provides interpretation services as needed or requested.
Other duties as assigned or are in the best interest in the care and safety of the patient.
Ticket Agent GETS
Agent Job In Gettysburg, PA
meets/greets the public, answers questions in a knowledgeable, courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Daily batching; ticketing, verifying special requests, processing documents and reservations. * Answering phones and taking phone reservations.
* Provide information and offer additional services to guests to enhance their experience with Gettysburg Scenic Railway.
* Greets arriving guests and walk-up customers. Make reservations as needed.
* Follow all cash handling policies and procedures.
* Call customers to advise of event changes and/or cancellations; as may periodically be required.
* Respond to customer inquiries with accurate up-to-date information.
* Provide superior customer service.
* Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication.
* Provide First Aid/CPR/AED in the event of emergencies.
* Strong customer service skills with the ability to resolve customer conflicts, should they arise.
* Read, write and communicate effectively with co-workers and the general public.
* Deal professionally, courteously and tactfully with the public and coworkers.
* Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season.
* Light administrative duties.
* Additional duties as assigned.
JOB REQUIREMENTS:
* Proven customer service experience
* Friendly, courteous phone demeanor
* Excellent communication skills
* Cash management/POS experience helpful
* Ability to multi-task efficiently & effectively
* Work both independently and as a team
* Ability to think through problems and come up with solutions
* Ability to learn/operate a Point of Sale system
* Must be proficient in MS Word and Excel programs and multi-task effectively with strong attention to detail.
* Self-motivation and the ability to work with minimal interference
* Valid Driver's License
* Certified or willing to obtain certification in First Aid/CPR/AED.
* Must pass background check including criminal and financial.
* Must pass pre-employment physical and drug screen.
COMPETENCIES:
* Verbal comprehension
Understand oral and written communications, both general and technical.
* Communication skills
Provide clear instructions/directions.
* Reasoning skills
Problem solving and troubleshooting skills.
* Time Management
Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Frequently required to sit, stand, walk, climb steps, handle objects, reach with hands and arms, write, talk, type and hear. Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs.
SAFETY:
Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others.
"The Patriot Way."
At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's "The Patriot Way."
Cross-Utilized Airport Agent - Washington Dulles International Airport (FT)
Agent Job In Dulles Town Center, VA
Job Details Contour Airlines IAD - Dulles, VA Full Time High School $22.00 Hourly Negligible Any Customer ServiceDescription
Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.
As a full-time employee of Contour Airlines:
You are eligible for health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies. If selected, these are effective on the first day of the month following your date of hire. Our current benefit enrollment guide will be provided during the onboarding process if you are selected for employment.
You are eligible to participate in our 401(k) savings plan, which would also be effective the first day of the month following your date of hire. The Company match is up to 6%. Your eligibility to participate in this benefit will be in accordance with the normal practices and guidelines of the Company. Our current 401K enrollment guide will be provided during the onboarding process if you are selected for employment.
You are eligible to receive paid sick leave. You can accrue up to 56 hours per year which will roll over each year until your sick bank reaches 480 hours.
You are eligible to receive vested vacation hours. These hours are available to you on January 1
st
following your date of hire.
You are eligible for non-revenue/space available (NRSA) travel privileges after completing six active months of service.
You are eligible for a variety of leaves of absence including medical leave, non-medical leave for the care of a family member, maternity leave, paternity leave, personal leave, etc. Specific information regarding Contour Airlines' leave of absence policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
Additional information:
The hourly rate for this position is $23.00. Based on your performance, you are eligible to receive a retention bonus of up to $2,000.00 each year.
When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at ***************** to discuss any specific needs that you may have.
Contour Airlines' rapid growth has created exciting employment opportunities. We invite you to become part of the family.
Summary of Essential Duties
A Cross-Utilized Airport Agent is responsible for working all responsibilities designed to deliver Contours exceptional customer service. It includes all ticket counter, gate and ramp operations at your local or regional airport. Employees will be trained to work the job functions required to process customers, including working both inside and outside. Additional duties including security searches, aircraft cleaning and servicing, operations and commissary provisioning as required.
Some specific responsibilities include:
Greet and assist all customers in a prompt, friendly and courteous manner,
Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers.
Check and accept passenger baggage.
Board/deplane flights and escort passengers to and from aircraft as needed, includes pushing wheelchairs and assisting other passengers with additional needs.
Comply with all safety procedures and airline policies.
Provide accurate gate, flight arrival and departure information, as well as answer general inquires.
Assist unaccompanied minors and passengers with special needs, resolve customer concerns.
Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazardous materials, and other regulatory requirements.
Provide clear and accurate communication to passengers, agents, flight crews and vendors.
Responsible for always maintaining the safety and security of the ramp.
Monitor customer safety during boarding and deplaning and assist customers in a friendly and courteous manner.
Marshal aircraft on the ramp (e.g., directing, assisting, and parking all arriving, departing and towed aircraft).
Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
Perform the duties of a Ground Security Coordinator as outlined in the Company security program.
Comply with all safety procedures and airline policies.
Careful handling of customer baggage, and company material; frequent lifting, loading/unloading, sorting and transfer of baggage, and company material
Service aircraft as needed (e.g., aircraft lavatories, potable water, window wash, deicing and commissary items).
Assist in ramp set up and storage of equipment and baggage.
Perform other job-related duties as assigned by management.
Working Environment / Physical Requirements
Frequent stooping, bending, kneeling.
Handle objects up to 75 pounds regularly with or without a reasonable accommodation.
Qualifications
Be at least 18 years of age
At least nine (9) months of prior airlines or industry experience preferred.
Be authorized to work in the United States and able to travel in and out of the United States.
Must have a valid driver license and good driving record.
Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
Possess high school diploma or GED certification
Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
Able to type 30 words per minute.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Ability to work independently and as part of a team.
Excellent communication skills both written and verbal delivered with tact and professionalism
Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
Able to work nights, weekends, holidays, and varying schedules.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job In Rockville, MD
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Lead Agent Security
Agent Job In Dulles Town Center, VA
Summary/Objective Assist the Supervisor on the overall performance of the security agents, . Making sure the operation have the necessary personnel to provide the security services, at ramp, door and catering facility. Monitor services requested from the airlines.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures.
Review daily schedules and assign breaks when is needed.
Have all the necessary information for the flights, arrival and departure times and services requested.
Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates.
Follow up on client's request (airlines and passengers).
Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents.
Conducting of on-the-job training.
Make sure all the wheelchairs are account for and placed at the assigned location
Ticket Agent GETS
Agent Job In Gettysburg, PA
meets/greets the public, answers questions in a knowledgeable, courteous manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Daily batching; ticketing, verifying special requests, processing documents and reservations.
· Answering phones and taking phone reservations.
· Provide information and offer additional services to guests to enhance their experience with Gettysburg Scenic Railway.
· Greets arriving guests and walk-up customers. Make reservations as needed.
· Follow all cash handling policies and procedures.
· Call customers to advise of event changes and/or cancellations; as may periodically be required.
· Respond to customer inquiries with accurate up-to-date information.
· Provide superior customer service.
· Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication.
· Provide First Aid/CPR/AED in the event of emergencies.
· Strong customer service skills with the ability to resolve customer conflicts, should they arise.
· Read, write and communicate effectively with co-workers and the general public.
· Deal professionally, courteously and tactfully with the public and coworkers.
· Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season.
· Light administrative duties.
· Additional duties as assigned.
JOB REQUIREMENTS:
· Proven customer service experience
· Friendly, courteous phone demeanor
· Excellent communication skills
· Cash management/POS experience helpful
· Ability to multi-task efficiently & effectively
· Work both independently and as a team
· Ability to think through problems and come up with solutions
· Ability to learn/operate a Point of Sale system
· Must be proficient in MS Word and Excel programs and multi-task effectively with strong attention to detail.
· Self-motivation and the ability to work with minimal interference
· Valid Driver's License
· Certified or willing to obtain certification in First Aid/CPR/AED.
· Must pass background check including criminal and financial.
· Must pass pre-employment physical and drug screen.
COMPETENCIES:
· Verbal comprehension
Understand oral and written communications, both general and technical.
· Communication skills
Provide clear instructions/directions.
· Reasoning skills
Problem solving and troubleshooting skills.
· Time Management
Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Frequently required to sit, stand, walk, climb steps, handle objects, reach with hands and arms, write, talk, type and hear. Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs.
SAFETY:
Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others.
“The Patriot Way.”
At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's “The Patriot Way.”