Agent Jobs in Granby, CT

As a Customer Service Representative, you will handle a wide range of ancillary functions that the Customer Service Department is dependent on. These functions include, but not limited to: account management and monitoring service levels, EDI order activity and problem resolution for invalid order items, managing orders on hold, proactive order maintenance and tracking, return goods management. Main Activities: Establish a knowledgeable and credible presence with the key accounts and the internal account team Manage specific assigned key customer accounts from order entry to final delivery assuring customer satisfaction and goal attainment which requires daily communications with Sales, Credit, Supply Chain, Supply & Demand, Legal and Distribution Planning Resolve channel conflict and customer service issues and maximize revenue opportunities, and position BIC as the provider of choice Ensure attainment of revenue goals and customer's perception of BIC as a valued resource that provides expertise and ongoing assistance in resolving logistic issues Act as an integral member of the weekly supply/demand meetings, determining the best course of action to take regarding available inventory and customer orders Accountable for complex customer Score Card Utilize department reports to extract pertinent information used for servicing customers and monitoring account activity Key metrics inclusive of Score Card are related to on-time order fulfillment, first pass fill rate and customer satisfaction measurements for all assigned accounts Apply root cause analysis and problem resolution, report, track and monitor requirements to resolve penalties and communicate status of account activities to the various pertinent departments. What You'll Need: Bachelor Degree/Associate Degree preferred or related experience Experience in consumer goods account management, customer service, and supply chain. Computer proficiency needed, experience with Microsoft Excel. Power BI desirable.

Our manufacturing client is seeking a motivated and detail-oriented Customer Service Representative to join their team. Key Responsibilities: Accurately enter customer quotes and sales orders into software. Professionally manage incoming calls and customer service email inquiries. Generate and maintain accurate reports. Collaborate with external vendors to address business needs and ensure seamless communication. Actively participate in team meetings to share insights and contribute to team success. Qualifications: 1+ years in a customer service role, demonstrating excellence in handling customer interactions. Skilled in managing inbound and outbound calls with professionalism and confidence. Proficient in Microsoft Office Suite.

Responsible for all customer service and order entry duties including, but not limited to, order entry, inventory inquiries, pricing information, invoicing, and credit memos for domestic customers. Duties include answering phones, data entry of orders/Debits/Credits/RMA's, providing shipment confirmations, invoices and credit memos. Manage inbound phone queue to ensure customer calls are handled in a timely manner. Provide accurate information on pricing, stock availability, backorders and shipping. Maintain organized customer files, hard copies and electronic files as required. Cross-train new employees as needed to support onboarding and work transitions. Provide product and/or account support. Aid during audits by representing the local team during the audit and pull necessary documents. Job Specifications/Skills 3 years' experience in professional Customer Service environment. 2+ years' experience in Customer Service. 2 years' experience using Salesforce, SAP, JD Edwards or similar programs Computer Skills: Intermediate to Advanced knowledge of Microsoft Word, Excel and Outlook. Physical ability to lift, move and/or carry minimum of 25 pounds High School diploma required; AS degree preferred. Travel 5-10%

B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication and interpersonal skills Problem-solving abilities Experience in telecommunications industry is a plus High school diploma or equivalent

MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.

Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual Connect with us ay 860.524.5573 or Responsibilities: Responding promptly to customer inquiries regarding medical insurance policies and coverage. Assisting customers in understanding their insurance benefits and resolving any issues or concerns. Updating and maintaining accurate customer records in the database. Communicating effectively with customers and internal departments to ensure a smooth resolution process. Ensuring all customer interactions align with company policies and procedures. Requirements: Previous experience in a customer service role, preferably within the medical insurance industry. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Proficiency in using computer systems and databases. Ability to work effectively in a fast-paced environment. Work Hours: Monday to Friday, 2nd shift. Benefits: The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. Additional Details: Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

HYBRID schedule- New Haven County / Central CT Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers. About the Role: We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations. What You Bring: 3+ years experience working in commercial lines (P&C focus) Experience with Auto coverage & habitational personal lines (preferred) Strong Risk Management knowledge, contracts, and credit reports Self-motivated with strong judgment & problem-solving skills CT Producer's license Agent's license Ability to start immediately What They Offer: Competitive pay Collaborative, team-oriented environment Now interviewing-click 'APPLY NOW'!

Are you a natural people person with strong customer service skills and attention to detail? This full-time opportunity with a well-established family-owned & operated manufacturing business could be just the right opportunity for you! The Customer Service Representative will be responsible for managing existing customer accounts, processing orders, and ensuring customer satisfaction. Responsibilities include: Managing & maintaining relationships with new and existing customers, ensuring timely responses and excellent service Developing strong customer relationships through proactive communication and support Handling & resolving customer inquiries and complaints by identifying issues, determining the best solutions, and following up to ensure resolution Processing & entering customer orders accurately while maintaining detailed records Coordinating with internal departments to ensure customer expectations are met Managing a high volume of calls and emails efficiently Tracking orders & managing customer interactions Requirements: High school diploma & previous customer service experience Knowledge of general office practices and procedures Proficiency in MS Office Excellent interpersonal skills Ability to multi-task and solve problems in a fast-paced environment Excellent verbal and written communication skills The Customer Service Representative role is a full-time temp to hire position onsite in Bristol, CT. The pay rate is $19.00-$20.00 per hour. Interested or want to learn more? Reach out or apply today.

Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service. As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment. Responsibilities of the Sports-Minded Marketing Agent: Directly market and sell client services to potential consumers, ensuring excellent customer service Build strong connections through effective and professional communication Address and resolve customer inquiries with care, urgency, and professionalism Develop product knowledge to confidently present and promote services to consumers Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies Network with other marketing agents and sales professionals to share tactics and improve communication skills Qualifications for the Sports-Minded Marketing Agent: A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required Ability to communicate with consumers effectively in a direct setting A proactive mindset with the ability to handle challenges confidently A passion for sales and learning from other team members What We Offer For a Sports-Minded Marketing Agent: Extensive training to help you excel as a Sports-Minded Marketing Agent Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service A supportive and competitive environment Opportunities to contribute ideas and lead exciting client marketing and sales campaigns Opportunity to earn what you want through industry-leading commission incentives

Job Details Entry Delamar West Hartford LLC - West Hartford, CT Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure 2. Ensure guest satisfaction is delivered on a consistent basis 3. Process guest check in and guest check out according to established Standards & Procedures 4. Ensure guest requests are properly followed up 5. Adhere to established hotel credit and cashiering policies 6. Responsible for the cash bank issued 7. Report to management guest comments via Front Office logbook 8. Be able to complete any incoming Reservation or inquiry 9. Maintain constant communication through logbook 10. Be familiar with Restaurant, Room Service and Bar hours and menus 11. Handle all guest complaints according to established procedures 12. Balance all cashiering work at the end of the shift. Reporting any shortage or overage immediately to the attention of the Guest Service- Shift Leader 13. Be familiar with all room types and rate structure of DELAMAR 14. Review daily, the function sheets and Front Office memos to keep abreast of hotel information Qualifications Highschool diploma/GED Required Knowedge in Opera PMS system preferred Must have previous hotel/hospitality experience Must be able to work weekends/holidays Must have great customer service skills

Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? We're looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary-just a love for travel, a positive mindset, and the eagerness to learn. As a Booking Agent, You'll: Arrange Travel Plans: Research and book flights, hotels, cruises, car rentals, and event tickets customized to each client's needs. Deliver Outstanding Service: Guide clients in planning their trips, answering their questions, and ensuring their travel goes off without a hitch. Stay In the Know: Keep up with the latest travel trends, destination info, and promotions. Market Your Business: Share great travel deals, network with potential clients, and build your client base. Support Clients: Communicate with clients before, during, and after their trips for a seamless experience. What We're Looking For: A passion for travel and a desire to help others create memorable experiences Strong communication and organizational abilities 18 years or older, legally authorized to work in the US Access to a smartphone with internet (laptop preferred but not necessary) No experience required-training is provided! What You'll Enjoy as a Booking Agent: Work Flexibility: Set your own schedule and work from anywhere with an internet connection Travel Discounts: Enjoy exclusive travel perks including discounts on flights, accommodations, and more Professional Training: Become a certified travel expert with comprehensive training Business Resources: Access a personalized website, marketing tools, and continuous support Licensed & Insured: Operate confidently with E&O insurance and fraud protection Unlimited Earning Potential: Earn commissions from bookings and grow your income as your client base expands Why This Role is a Perfect Fit for You: This position is ideal for self-driven individuals who have a passion for travel and want to work on their own terms. Whether you want to supplement your income or build a full-time career, this opportunity offers flexibility, growth potential, and the chance to turn your passion into a rewarding business. Take charge of your future today! Apply now to become a Remote Booking Agent and help clients create dream vacations all over the world!

Transdev in East Hartford, Connecticut, is hiring a Bilingual Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $19.50 (Union Collective Bargaining Agreement Payscale) o Starting pay $19.50 with progression to $21.00 over 2 years. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5011 Pay Group: UP4 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

We are looking to hire self-motivated, driven and highly ambitious individuals for our inside sales organization. We are looking to fill seats for our Verizon FIOS/5G campaign. Our company Axe Elite, prides on working and developing into the best version of ourselves each day. We provide daily training, mentorships, self-development exercises and tools to allow you to live by design and not by default. Qualifications: 18 years or older Reliable transportation Open-minded Eagerness to self-improve Efficient in Microsoft Responsibilities Maintain a positive attitude Reach prospective clients Operate as the point of contact for assigned customers Develops and maintains long-term relationships with accounts Why Axe No experience required Daily trainings and self- development Monthly recognitions Paid trips Bonuses Compensation: $36,000.00 - $100,000.00 per year

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience in working in retail or customer service Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-paced industry Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities. ACCOUNTABILITIES Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services. Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests. Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales. Accurately records guest information in the ResortSuite hospitality computer system. Successfully cross-sells additional, appropriate Kripalu offerings to the caller. Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock. Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly. Provides follow up with guests and potential guests as needed. Assists with other registrations and housing requests as assigned. CORE COMPETENCIES Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles. Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. Embraces experiences as learning opportunities. Accepts responsibility for personal and professional learning and growth. Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. BENEFITS (Start Day One of Employment) Health Insurance Dental Insurance Vacation, Sick, & Personal Time, Paid Holidays Vision 403b Retirement Plan Flexible Spending and Dependent Care Accounts Company Paid Short- and Long-Term Disability Company Paid $50,000 Life Insurance Policy Free Meals in the Kripalu Dining Hall Discounted Purchases in the Kripalu Shop and for Healing Arts Services Yoga Classes, and the opportunity to participate in Kripalu Programs Qualifications ESSENTIAL SKILLS AND EXPERIENCE High School diploma or equivalent. 1-2 years customer service/sales experience. Knowledge about Kripalu and the surrounding area. Experience with phone service. Strong customer service skills. Professional & reliable. Proficient with Microsoft office, specifically Outlook, Excel and Word. Ability to learn new computer software applications. Must be available to work evenings, weekends and some holidays.

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

Full-time Year-Round 2nd shift: 3pm - 11pm. Must be available weekend & holidays. This position is responsible for making guest reservations, answering telephones, and providing general resort information via the phone to our guests. The primary duty of a reservation's agent is to rent rooms to prospective guests. The agent must overcome any objections the guest has. Reservation Agents should have knowledge of Jiminy and the different services and amenities we offer. Applicants must be available weekends and holidays. Duties & Responsibilities: Handles incoming calls in a professional, efficient, friendly manner. Asks leading questions and makes appropriate suggestions based on information provided. Controls the call to minimize time. Strives for a personal call conversation rate of 30% or higher. Accurately takes reservations describing features as benefits. Uses knowledge of Jiminy Peak room inventory and rate specials to overcome rate resistance. Completes all advance deposits, credit card authorizations with attention and accuracy. Processes all email inquiries and messages from Website and third-party sites. Manually inputs all extranet reservations into SMS HOST - is knowledgeable of commission structure, cancellation policy, and deposit policies for each. Stays up to date regarding revenue vs. budget and NPS Scores. Strives to achieve business goals. Provides information regarding the hotel services. Stays up to date regarding groups or events on property using Function book BEO's and website. Utilizes event page in SMS Host for Area happening. Utilizes waitlist and communicates with guests if any openings have occurred. Provides driving directions and other concierge information to guests. Assists in updating inventory/rates on SiteMinder extranet. Responds to website inquires and questions via customer engagement messaging software system. Applicant will be cross trained for Front Desk responsibilities to assist during periods of high business activity. Qualifications: Customer service oriented and must possess a polite, strong phone presence. Strong written and oral communication skills. Must be organized, self- motivated, and detail orientated. Prior sales or customer service background is a plus. Effectively work and collaborate with Team members. Strong Computer and typing skills: Spring-Miller is a plus. Must be able to work weekends and holidays. 18 years of age or older *This position will report directly to the Reservations Supervisor/and or Front Office Manager*

About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Make a Difference in Healthcare: Join FreedomCare in Connecticut! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Connecticut. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully. Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed. Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our Connecticut FreedomCare Hub office 2-3 days per week. Our office locations in Connecticut are located in Hartford and West Hartford. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Salary Range$18-$22 USD

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Cosmoprof: · Build relationships and inspire loyalty. · Recommend additional and complimentary products. · Inform customers of current promotions and events. · Set up advertising displays and arrange merchandise to highlight sales and promotional events. · Ensure our customers are informed about and enrolled in our Loyalty program. · Complete transactions accurately and efficiently. · Maintain a professional store environment and communicate inventory issues. · Demonstrate our Cosmoprof Culture Values. · We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: · The people are creative, fun and passionate about beauty. · Generous product discount and free sample products. · You will receive a great education regarding our products. · You will have ample opportunity for growth. · You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: High School Diploma or equivalent Must 18 years of age or older 1 + years retail sales/customer service experience preferred Must be available to meet the scheduling needs of the business Able to communicate with customers, co-workers and management in a clear and concise manner Ability to execute knowledge from product knowledge training to support with customer service Can read and explain product labels Can follow direction and perform other duties as assigned by Manager Legal wants you to know: · Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. · May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.