Customer Success Representative
Agent Job In Savage, MN
Under the direction of the Customer Operations Manager, this person serves as post-order support to customers by assisting them with order entry, returns, expediting, status updates and their general concerns by performing the following duties.
Essential Duties and Responsibilities
Primary Role: Manage all open orders for your assigned regional account package
Secondary Role: Troubleshoot all problems/questions post-order
Communicate with customers by phone, video or e-mail about post-sale inquiries including status updates, tracking numbers and proof of delivery
Assists customers to improve delivery dates by initiating expedites
Partner with the Regional Sales Managers to align direction and support customers
Investigates and resolves complaints and errors in service by working with both internal and external customers
Act as a liaison between the customer and departments within Lapp to ensure satisfaction based on the customer's needs, costs and time constraints
Collaborates with other Lapp departments to ensure customer satisfaction is maintained
Contacts customers regarding freight issues and material shortages
Maintain accurate and up-to-date customer profiles within CRM
Partners with quality to complete the following documents as requested in an expedited manner; Certificates of Origin, Certificates of Compliance, HTS, REACH, ROHS, Conflict Mineral/Dodd Frank
Supervisory Responsibilities
This position has no supervisory responsibilities.
Competencies
Collects and researches data in a timely manner. Demonstrates accuracy and thoroughness
Demonstrate excellent interpersonal skills, strong work ethic, and a positive attitude.
Displays a high attention to detail, and strong organization skills
Identifies, researches, and resolves problems effectively
Strong customer orientation and responds to requests for service and assistance timely
Must be a self-starter and possess the ability to work independently and use time efficiently and effectively.
Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
Treats people with respect; Upholds organizational values
Looks for ways to improve and promote quality and processes.
Adheres to company policies and procedures
Bachelor's degree (B.A.) from a college or university program; or minimum of two years of customer service experience in the wire and cable industry or related experience and/or training in a related field(s) or equivalent combination of education and experience.
Starting at $60K + commission
*Hybrid: In-office three days a week
Customer Service Representative
Agent Job In Saint Paul, MN
As a Repair Coordinator, you will:
Be eligible to earn an extra $1.25-$1.75 per hour, based on service level! (Incentive Plan)
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-house repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, one must:
Demonstrate outstanding communication skills written and verbal, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Ability to work as a member of a cross-functional team
Proficiency with technology including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Training and Hours: Our Repair Department conducts monthly appliance and process training. All ideas for improvement are welcome. Career growth and employee personal/professional development are top priorities within the department.
Full-time, 8:30am-5:00pm, Monday through Friday
Training hours are 7:30am - 4:00pm for 2 weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Client Service Representative - Annuity Sales
Agent Job In Minneapolis, MN
Job Posting: Client Services Representative - Annuity Sales Team
Company: C2P
Job Type: Full-Time
Experience Level: 2-3 years
Education: Bachelor's Degree Required
About Us:
At C2P, we're on the rise and looking for ambitious individuals like you to join our team. We're a fast-paced financial services firm that empowers financial advisors with innovative solutions. If you're hungry for growth, eager to learn, and want to build a career with unlimited potential, this is your chance to jumpstart your future with us.
Job Overview:
As a Client Services Representative, you'll be the go-to person for financial advisors on our annuity sales team. With 2-3 years of experience in client service, para-planning, or sales, you'll play an important role in case design, handling inquiries, and providing top-notch service. If you're passionate about finance and want to grow in the industry, we're looking for someone like you.
What You'll Do:
Partner with advisors to create annuity case designs using the Bucket Plan Best Interest framework.
Handle the team inbox and call queue, responding to requests quickly and efficiently (we live by the "sundown" rule!).
Log all advisor interactions into our CRM and ensure follow-ups are timely and accurate.
Stay on top of annuity products and industry trends to provide valuable insights.
Gather client info and collaborate with senior team members to resolve challenges and improve service.
Spot new business opportunities and escalate them when necessary.
Take part in training and development to sharpen your skills and grow in the financial services world.
Work with a fun, dynamic team to solve problems and create better experiences for our clients and advisors.
What You Need to Bring:
2-3 years of experience in client services, para-planning, or sales (annuity experience is a bonus!).
A bachelor's degree (or equivalent experience).
Strong communication, organizational, and problem-solving skills.
Ability to thrive in a fast-paced environment and juggle multiple tasks.
A passion for growth and a drive to succeed in the financial services field.
Attention to detail with experience using CRM systems.
A collaborative mindset with a willingness to learn and adapt.
A “utility player” mentality-ready to jump into different areas of the business and learn everything you can.
What We Offer:
A fast track for career growth and personal development.
Hands-on mentorship and training to help you succeed in the financial services industry.
A dynamic, team-driven work culture that values your input.
Competitive salary and benefits package.
C2P Enterprises, LLC
C2P Enterprises is a holding company of three distinct brands that simplify financial planning for advisors and the clients they serve. The companies combine to offer education, training, resources, tools and an array of investment and insurance vehicles to meet each client's unique financial situation and goals. They are committed to best interest practices and raising industry standards for a higher quality of holistic financial planning services to family's nation-and world-wide.
Call Center Agent (ASAP START)
Agent Job In White Bear Lake, MN
Ultimate Staffing is actively seeking a dedicated Call Center Agent to join their client's dynamic team in Minnesota. This role offers an excellent opportunity to work in a fast-paced environment where delivering exceptional customer service is a top priority. The ideal candidate will be responsible for handling customer inquiries and ensuring a positive experience with every interaction.
Responsibilities
Responding promptly to customer inquiries via phone and email.
Providing accurate information and resolving customer issues efficiently.
Maintaining a professional demeanor in all interactions.
Updating customer records in the system accurately and promptly.
Collaborating with team members to achieve departmental goals.
Adhering to company policies and procedures during all customer interactions.
Providing feedback to improve customer service processes.
Managing multiple customer requests simultaneously while maintaining attention to detail.
Qualifications
High school diploma or equivalent required.
Previous experience in a call center or customer service role is preferred.
Excellent communication and interpersonal skills.
Proficient in using computers and familiar with basic software applications.
Strong problem-solving skills and ability to work under pressure.
Ability to multitask and manage time effectively.
Required Work Hours
Monday to Friday, first shift.
Benefits
Competitive pay with a range of $19 to $21 per hour.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Comprehensive training program to ensure success in the role.
Additional Details
This position offers a rewarding opportunity to make a difference by providing exceptional customer service. Interested candidates are encouraged to apply directly to this job posting for consideration. This position is 100% onsite.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job In Saint Paul, MN
This role is responsible for managing customer inquiries, processing orders, maintaining accurate records, and supporting the sales team. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to handle multiple priorities with accuracy and efficiency.
Key Responsibilities:
Oversee order entry from start to finish, ensuring accuracy and timely processing
Communicate professionally with customers and internal teams regarding order status, inquiries, and resolutions
Investigate and document returns, process customer concerns, and collaborate with internal teams as needed
Maintain and update customer data within the CRM system, ensuring accuracy and integrity
Monitor pricing, generate reports, and document any standard price adjustments
Support sales and marketing initiatives, including lead generation, bid preparation, and execution of sales strategies
Stay informed on product specifications to provide guidance and optimize customer solutions
Qualifications:
2-3 years of experience in customer support or order management; inside sales experience is a plus
Previous experience in industrial, manufacturing, or a related industry is preferred
High school diploma required; bachelor's degree preferred but not mandatory
Proficiency in Microsoft Office, particularly Excel; CRM experience is a plus (NetSuite preferred)
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Customer-first mindset with strong communication and problem-solving abilities
Perks:
Competitive pay with potential for overtime
Hybrid work flexibility
Collaborative and supportive team culture
Opportunities for career advancement within the company
Great Benefits package!
Commercial Insurance CSR
Agent Job In Maplewood, MN
About Us:
EPB Insurance is a growing agency dedicated to providing top-tier service and customized insurance solutions for our clients. We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage. We're looking for an experienced Commercial CSR to join our team and help us continue delivering outstanding service.
Job Description:
As a Commercial CSR, you will play a vital role in supporting our clients and agents. Responsibilities will include quoting new business, servicing commercial insurance accounts, assisting with renewals, endorsements, certificates of insurance, and providing excellent client support.
Key Responsibilities:
Manage and service commercial insurance accounts, ensuring timely responses to client inquiries.
Assist with policy renewals, endorsements, and coverage changes.
Prepare and issue certificates of insurance and policy documents.
Work closely with agents and underwriters to provide the best solutions for clients.
Maintain accurate records and documentation within the agency management system.
Provide proactive client support and resolve any policy-related concerns.
Qualifications:
Experience: Minimum 5+ years in commercial insurance servicing (CSR experience required).
Licensing: Property & Casualty (P&C) license preferred.
Skills: Strong communication, attention to detail, and ability to multitask in a fast-paced environment.
Tech-Savvy: Comfortable using digital tools for document management, email communication, and client interactions. Experience with agency software's is a plus.
Why Join EPB Insurance?
✅ Competitive salary & benefits package
✅ Supportive team environment
✅ Growth opportunities within the agency
✅ Hybrid/remote options available (if applicable)
If you're an experienced Commercial CSR looking for a dynamic team where your expertise is valued, we'd love to hear from you!
Work with a Locally Owned Agency
If you're looking to work with a locally owned, community-focused insurance agency, EPB Insurance is the perfect place for you. We take pride in building long-term relationships with our clients and providing personalized service that larger agencies can't match. Here, you'll be part of a tight-knit team where your work truly makes an impact.
📩 Apply now by sending your resume to ******************** or messaging us directly!
Customer Service Representative
Agent Job In Minnetonka, MN
Customer Service and Sales Support Specialist
Objective
The Customer Service and Sales Support Specialist is responsible for ensuring exceptional customer satisfaction by efficiently resolving inquiries, accurately processing orders, and proactively supporting inside sales initiatives. This role involves managing specialized customer accounts, coordinating shipment tracking, and contributing to sales growth through lead generation and strategic sales support. The Specialist serves as a crucial point of contact for both existing and potential customers, ensuring seamless and professional customer experience in alignment with company policies and core values.
Key Responsibilities
The following list of duties and responsibilities is not exhaustive and may be expanded as needed to accommodate business requirements.
Customer Service (60%)
Work alongside the Customer Service Representative (CSR) team, collaborating effectively with outside sales representatives and other customer service personnel.
Maintain proactive communication with customers throughout the shipping process, providing tracking information and accurate updates on the status of open orders.
Manage pour-off requests, lab fulfillments, and other custom or small-batch orders promptly and accurately.
Administer specialized customer accounts as assigned, providing tailored attention and resolving complex inquiries efficiently.
Involved with inventory control for designated products, monitoring and tracking their production processes to ensure availability and accuracy.
Process customer orders by verifying product availability and pricing via telephone or electronic communication and confirm orders with field sales representatives to ensure seamless transactions.
Acquire and maintain a comprehensive understanding of multiple brand products to deliver consistent and informed customer service.
Ability to effectively manage in-house CRM system, Monday.com.
Inside Sales (40%)
Identify and compile lists of prospective customers using diverse sources such as ad inquiries, trade shows, direct mail responses, aged leads, business directories, and other relevant data.
Develop, implement, and execute targeted inside sales initiatives aimed at driving growth and expanding the customer base.
Facilitate lead generation for outside sales representatives by researching and developing ancillary sales opportunities, addressing product inquiries, and enhancing customer engagement.
Engage confidently with customers to assess their needs, recommend appropriate solutions, and fulfill requests with a sense of urgency and professionalism.
PM21
Requirements:
Skills, Knowledge, and Abilities
Technical Skills:
Technical Proficiency: Advanced skills in Microsoft Outlook and Excel, with experience in ERP systems (BME knowledge preferred).
Demonstrated ability to analyze data for operational efficiencies.
Communication:
Strong verbal and written communication skills, capable of engaging with clients, customers, sales teams, and managers effectively.
Ability to communicate clearly and concisely to all levels of the organization.
Organizational Skills:
High attention to detail with strong organizational skills.
Ability to manage multiple projects simultaneously in a fast-paced work environment.
Interpersonal Skills:
Demonstrates a high level of customer service and problem-solving abilities.
Ability to thrive in team environments and contribute positively to the team's success.
Physical Requirements:
Occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Cultural Traits
Passionate and positive can do attitude, willing to learn, teach, and act as a change agent within the company.
Self-motivated and driven to deliver great results and continuous improvement.
Models company Core Values in every aspect of the job requirements.
Approachable and customer-focused, demonstrating a proactive get stuff done mentality.
Thrives in group environments and easily adapts to change.
Experience/Education
Required Qualifications:
High School Diploma.
13 years of relevant experience or an equivalent combination of education and experience.
Preferred Qualifications:
Demonstrated experience in the manufacturing industry, with a focus on paint, coatings, or chemical sectors.
Proficiency with ZoomInfo, LinkedIn Sales Navigator and Monday.com is highly desirable.
Compensation details: 55000-65000 Yearly Salary
PI9ec0f7d49a19-29***********8
Customer Service Consultant
Agent Job In Minneapolis, MN
The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The CSC will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The CSC will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the CSC will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers. Territory includes: ND, SD, MN, NE, IA.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering Experience a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
Insurance Agent
Agent Job In Cottage Grove, MN
Being a Farm Bureau agent is much more than just sales - it's all about building relationships, being a pillar in your community, making a difference, and helping people protect what
matters most to them.
As you build and manage your own business, you have the opportunity to educate others about how they can help their family and improve their future.
More than sales, this is an opportunity to make an impact by ensuring that your clients are protected. Unlimited earning potential, commission-based compensation with incentive travel and cash bonuses.
Daily tasks can include:
- Meeting with prospective and current clients
- Managing policy renewals
- Analyzing coverage options and explaining details to clients
- Managing claims processes, including conducting visits as needed
- Keeping client and business records
- Working with underwriting
- Conducting marketing efforts, such as social media, postcards, and phone calls
- Ensuring you are up-to-date on industry regulations and product offerings
- Overseeing your business, including budgets and hiring
Farm Bureau Financial Services also has ongoing training and education opportunities, sales and
marketing support and resources to help you get your business off the ground. From marketing coaches to district managers, you will be supplied with the tools necessary to become a successful agent. Visit BeAFarmBureauAgent.com to learn more.
Client Services Representative
Agent Job In Saint Paul, MN
Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected.
We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role.
What you will do:
Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships.
Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution
Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements.
Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements.
Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up.
What you will need:
Minimum 1 year experience working in a call center environment
Minimum 1 year experience working in a financial institution/industry.
Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner.
Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities.
What is nice to have:
Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others.
Have previous broker-dealer experience
Possess a current License; ex: Series 7, 24, 65, 99, etc.
Compensation
The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
About Us
What we give you in return:
Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
About Cetera Financial Group:
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note
: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
Customer Service Representative
Agent Job In Cannon Falls, MN
Gemini is searching for a Customer Service Representative in our Metals Department. A day in the life of a Customer Service Representative at Gemini includes: Multi-task to perform daily customer service duties (answer phone calls, enter orders, provide technical advice on product related issues, etc.)
Enter order and quotation requests into the order entry system.
Be a technical resource (i.e., style, size, application, mounting, etc.) for standard and specialty Gemini products to our partners.
Encourage our partners to utilize and navigate our digital platform.
Liaison to our internal and external customers.
Collaborate with other customer experience team members with continuous improvement, special projects, and daily requests.
Maintain an exemplary customer service/problem solving attitude and handle difficult customer situations to our partner's satisfaction. Escalate when necessary.
Complete career development training as necessary for job requirements and/or advancement.
Reporting to our Customer Experience Manager.
Position Requirements
Two years post high school education and two years work experience or an equivalent combination of education and experience.
Excellent skills in communication, interpersonal relationships, and customer service.
Well organized, with good numerical skills and a familiarity with computer data base usage and internet file transfer.
Ability to handle high volume of incoming calls, manage workflow and deal with problem customers as required.
About Us:
As a leader in the signage manufacturing industry, Gemini, Inc. has been providing stability to our employees since 1963. We know what it means to be human, and we strive to make sure our employees feel valued. Due to our incredible family of employees, we have grown substantially and are looking to grow our team further with like-minded individuals that share in our company values: Customer Commitment, Teamwork, Respect, Diversity, Stability, Stewardship.
We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability.
Gemini will provide reasonable accommodations for qualified individuals with disabilities. For additional assistance email; ****************************** or call ************** and ask for the Human Resources Representative assigned to the location of interest.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
#SPJ123
#li-mm1
Ocean Import Agent
Agent Job In Inver Grove Heights, MN
Logistics Specialist Import
Global Transportation firm has immediate, fulltime on-site opening in the Inver Grove Heights area for an Ocean Import Agent on the team!
Competitive starting Salary and amazing benefits
Monday to Friday 8am to 5pm schedule
Generous Employee Benefits Package including:
Medical, Dental and Vision
401k with a company match
Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability
Generous Vacation and Sick time.
Ideal Candidate:
2-3 years plus experience in Freight/Transportation/Trucking industry
Strong technical skills, Excel, SAP, AS400 a plus
Knowledge of AES filings, tracking and tracing shipments in a fast paced environment
Excellent communication skills
Bachelors degree a plus, HS/GED required
Some Duties:
Preparation of import shipments and distribution of Import Documents
General business support function as assigned
Prepare import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
Prepare import documents for distribution to brokerage department and/or Customers' Broker
Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities to obtain necessary information in order to process shipments in the best way.
Issue freight bills and invoices to brokers and responsible for collecting unpaid invoices within credit term.
Agent
Agent Job In Minneapolis, MN
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events.
Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.
Qualifications
High School Diploma or GED with law enforcement, military, and/or security experience. An armed MN security license and CCW are required.
Concierge-level customer service knowledge.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Regular computer usage.
Occasional reaching and lifting of small objects and operating office equipment.
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergency situations.
Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Benefits
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Posted Salary Range
Starting from USD $35.00/Hr.
Part Time Motrola Agent- Minneapolis, MN
Agent Job In Minneapolis, MN
For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the “go to” person when friends and family are looking for consumer electronics and accessories.
Check-in Representative
Agent Job In Stillwater, MN
As a Check In Representative you are a vital point of contact for a patient entering HealthPartners Clinic Stillwater locations. This position facilitates the check in process, including greeting, assisting and directing clinic patients/families; collection of co-pays; clerical duties such as answering phones, scheduling appointments, and coordinating waiting room flow; performs related reception duties as assigned. This position is expected to support the mission, goals and objectives of the clinic.
Work Schedule:
* Casual - no set schedule or guaranteed hours
* Looking for a wide range of availability to work shifts Monday - Friday between 7am - 8pm and Saturday/Sunday between
* Casual employees are required to work a minimum of 3 shifts/month
* Position supports Primary Care and Urgent Care check in desks at the Stillwater Clinic
Required Qualifications:
* High School diploma/equivalent.
* Two years in a position interacting with the public using telephones and computer.
* Must have one of the following:
* Graduate of a formal training program in medical reception, an equivalent program, or a customer service program;
* Two years of experience as a medical receptionist; or
* Two years of experience in a customer service position.
* One year experience using data look-up an data entry functions on a mainframe of PC based computer system.
* One year customer service experience either via telephone or in-person within the last five years.
* Insurance experience preferred.
* Demonstrated ability to organize while busy
* Demonstrated ability to function with multiple priorities and interruptions
* Excellent verbal and written communication skills
Preferred Qualifications:
* Experience in EPIC computer system
Insurance Agent - Buffalo, MN
Agent Job In Buffalo, MN
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
* Diversify their income through our portfolio of property and casualty, life and health lines.
* Have the flexibility to manage their schedules to balance their careers and personal interests.
* Educate clients and prospects about our products and services.
* Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
* Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
* Opportunities to earn performance-based global trips and financial rewards.
* Access to continued learning and marketing resources.
* Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
* There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
* Entrepreneurial, motivated, and goal driven.
* A strong communicator with excellent business acumen.
* Committed to linking your efforts with tangible rewards.
* Passionate about making positive impacts in their communities.
Required Licenses*
* Property/Casualty State Insurance License*
* Life/Health State Insurance License*
Preferred Experience
* Bachelor's Degree
* 2+ years of experience in the insurance and or financial services industry
* 5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
* These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank. The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
CSR & Service Titan Expert @ HVAC Company in Woodbury
Agent Job In Woodbury, MN
Job Title: Customer Service Representative & ServiceTitan Expert
A well-established plumbing and HVAC service company is seeking a Customer Service Representative to join its team. This position involves managing high call volumes, scheduling service calls, ensuring customer satisfaction, and supporting daily operations. If you're an organized, customer-focused professional with strong communication skills, we encourage you to apply!
Key Responsibilities:
Schedule service calls using CRM systems and prepared scripts.
Handle 150+ inbound and outbound calls daily.
Accurately record and confirm customer information.
Promote company services and special promotions.
Establish rapport with customers to ensure satisfaction and meet their needs.
Resolve customer concerns by gathering information, contacting the service manager, and providing timely updates.
Notify customers of any delays or rescheduling in a timely fashion.
Determine the urgency of repairs and schedule accordingly.
Conduct follow-up calls to ensure customer satisfaction.
Maintain quality service by adhering to organizational standards.
Contribute to team efforts by accomplishing related tasks as needed.
Qualifications:
1-3 years of customer service experience.
Proficiency with Microsoft Office Suite, including Word and Excel.
Experience with ServiceTitan software is a plus.
Strong interpersonal and communication skills, both written and verbal.
Excellent organizational skills and attention to detail.
Ability to think creatively and problem-solve.
Additional Information:
Pay: $18-$23 per hour, DOE.
Schedule: Monday to Friday, 11:30 AM to 8:00 PM.
Location: Onsite at company offices in Woodbury.
Type: Contract-to-hire after approximately 6 months.
Contractor Benefits:
United Healthcare benefits, including Limited Medical Plans with a Minimum Essential Coverage (MEC) component.
Dental and Vision Plans.
Accident and Critical Illness Indemnity.
Life Insurance and Short-Term Disability.
Earned Safe & Sick Time.
401k eligibility.
Holiday pay accrual.
Annual bonus eligibility.
Permanent Employee Benefits (upon hire):
100% Employer-Paid Health Insurance (Employee + 50% of spouse or dependents).
Vision and Dental Insurance.
Health Savings Account (HSA).
401k with company match (2-5%).
Paid Vacation Time (PTO).
Company Perks:
Casual work environment and friendly culture.
Ongoing training and development.
Career growth opportunities.
Free lunch Fridays.
Emphasis on work-life harmony.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Agent
Agent Job In Minneapolis, MN
170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events;
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events.
Secure the client's residential perimeter;
Review CCTV, manage access controls, and respond to alarms, as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.
Qualifications
High School Diploma or GED with law enforcement, military, and/or security experience. Armed security license, CCW, and CPR/First Aid certifications are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Law enforcement, military, and/or security experience.
Concierge-level customer service experience.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Strong problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Solid verbal and written communication skills.
Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergency situations.
Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
Frequent sitting and/or standing and/or walking.
Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Benefits
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Check-in Representative
Agent Job In Stillwater, MN
As a Check In Representative you are a vital point of contact for a patient entering HealthPartners Clinic Stillwater locations. This position facilitates the check in process, including greeting, assisting and directing clinic patients/families; collection of co-pays; clerical duties such as answering phones, scheduling appointments, and coordinating waiting room flow; performs related reception duties as assigned. This position is expected to support the mission, goals and objectives of the clinic.
Work Schedule:
Casual - no set schedule or guaranteed hours
Looking for a wide range of availability to work shifts Monday - Friday between 7am - 8pm and Saturday/Sunday between
Casual employees are required to work a minimum of 3 shifts/month
Position supports Primary Care and Urgent Care check in desks at the Stillwater Clinic
Required Qualifications:
High School diploma/equivalent.
Two years in a position interacting with the public using telephones and computer.
Must have one of the following:
Graduate of a formal training program in medical reception, an equivalent program, or a customer service program;
Two years of experience as a medical receptionist; or
Two years of experience in a customer service position.
One year experience using data look-up an data entry functions on a mainframe of PC based computer system.
One year customer service experience either via telephone or in-person within the last five years.
Insurance experience preferred.
Demonstrated ability to organize while busy
Demonstrated ability to function with multiple priorities and interruptions
Excellent verbal and written communication skills
Preferred Qualifications:
Experience in EPIC computer system
Insurance Agent - Anoka, MN
Agent Job In Anoka, MN
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
* Diversify their income through our portfolio of property and casualty, life and health lines.
* Have the flexibility to manage their schedules to balance their careers and personal interests.
* Educate clients and prospects about our products and services.
* Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
* Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
* Opportunities to earn performance-based global trips and financial rewards.
* Access to continued learning and marketing resources.
* Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
* There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
* Entrepreneurial, motivated, and goal driven.
* A strong communicator with excellent business acumen.
* Committed to linking your efforts with tangible rewards.
* Passionate about making positive impacts in their communities.
Required Licenses*
* Property/Casualty State Insurance License*
* Life/Health State Insurance License*
Preferred Experience
* Bachelor's Degree
* 2+ years of experience in the insurance and or financial services industry
* 5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
* These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank. The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.