Bilingual Customer Support Agent - Spanish and English
Agent Job 18 miles from Freeport
Bilingual Customer Service Representative - Spanish English - Remote in New York
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working remotely in New York State, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $19.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
Bi-lingual Customer Service Consultant
Agent Job 18 miles from Freeport
Our Client a well known Investment Bank is seeking a Bi-lingual Customer Service Consultant in their New York, New York Location!
This role will serve as the primary liaison to all clients
This role requires reading and responding to client inquiries in Japanese and English, organizing applications for users of the website, and tracking the setup of each web ID.
A successful candidate will have strong organizational skills and be able to work independently to organize and track client requests.
Familiarity with finance and transactional banking will be very helpful.
Other ad hoc tasks, including providing backup support for FX hedging and other managing custody-related inquiries.
Proficiency with Excel also a plus.
Bilingual Sales Representative
Agent Job 9 miles from Freeport
Sales Representative - Automotive Aftermarket Wheels and Accessories
Wheel Pros, a leading designer, marketer, and distributor of branded automotive aftermarket wheels, performance tires, and accessories, is seeking a highly motivated Sales Representative to join our dynamic team. With a rich history dating back to 1995, Wheel Pros has established itself as an industry leader, serving over 10,000 retailers worldwide through a growing global network of distribution centers in North America, Belgium, the UK, and Australia. Our portfolio of proprietary brands boasts more than 300 custom wheel styles, including some of the most recognized designs in the industry.
At Wheel Pros, we are committed to continued growth and innovation, and as a Sales Representative, you will play a pivotal role in achieving our ambitious customer acquisition and revenue goals. If you are passionate about the automotive aftermarket industry and thrive in a fast-paced sales environment, this is the opportunity you've been waiting for!
Responsibilities:
Drive Sales Growth: Be a driving force behind the expansion of our wholesale and distribution channels. Source new sales opportunities through a combination of inbound lead follow-up, proactive outbound cold calls, and strategic email outreach.
Customer Needs: Gain a deep understanding of customer needs and requirements. Identify pain points and tailor solutions that align with the unique preferences of each prospect.
Lead Qualification: Qualify prospects effectively and efficiently, and ensure that qualified opportunities are routed to the appropriate sales executives for further development and closure.
Achieve Monthly Quotas: As a key contributor to our sales team, you will be responsible for closing deals and achieving monthly sales quotas. Your performance will directly impact our continued growth and success.
Research and Outreach: Conduct thorough research on target accounts, identify key decision-makers, and generate interest in our product offerings through persuasive communication.
Territory Management: Own your assigned territory and maintain an up-to-date database of prospects. Develop and nurture relationships with existing customers while also seeking out new business opportunities.
Collaboration with Channel Partners: Collaborate with channel partners to build a strong sales pipeline and successfully close deals.
Requirements:
Proven B2B Inside Sales Experience: Demonstrate a track record of success in B2B inside sales, with a proven ability to exceed sales quotas.
Excellent Phone Presence: Possess a strong phone presence and the ability to make dozens of calls per day while maintaining a positive and enthusiastic attitude.
Tech-Savvy: Be proficient in using corporate productivity tools and web presentation platforms to conduct effective sales outreach and demonstrations.
CRM Experience: Familiarity with Salesforce.com or similar CRM systems will be advantageous in managing and organizing customer interactions.
Communication Skills: Exhibit exceptional verbal and written communication skills, allowing you to convey our value proposition clearly and persuasively.
Presentation Abilities: Showcase strong presentation skills, coupled with active listening, to tailor your approach and deliver compelling pitches to prospects.
Time Management: Exhibit the ability to multitask effectively, prioritize tasks, and manage time efficiently in a fast-paced sales environment.
Join us at Wheel Pros and be part of a dynamic team where your contributions will be rewarded with a lucrative commission and bonus structure. Embrace the opportunity to work with industry-leading brands and drive our continued dominance in the automotive aftermarket space. If you're ready to take on new challenges and thrive in a results-driven atmosphere, apply now and join the industry's best at Wheel Pros!
Insurance Sales Agent
Agent Job 21 miles from Freeport
Are you driven by a highly competitive compensation structure? Is securing your financial independence and inspiring others to do the same important to you? Whether you are new to insurance sales or an experienced financial professional looking to accelerate your career, joining Bankers Life can propel your success.
Make a difference in your community by guiding people through their retirement needs and situations. In this role, you will assess clients' financial needs, provide expert life and health insurance recommendations, and deliver exceptional customer service. As a Bankers Life team member, you will develop while building lasting relationships.
Money Matters
1st year: $40,000 - $65,000
3rd year: $60,000 - $90,000
5th year: $75,000 - $130,000
The above income ranges are averages across all Insurance Sales Agents.
You Inspire Us
At Bankers Life we pride ourselves on your career development, backing our team members to reach new heights with our three career tracks:
Financial Professional - Develop a deep understanding of our products and become a top producing veteran agent with passive income streams. Jump in right away as an Insurance Sales Agent and start building your product knowledge and career momentum.
Sales Leadership - Hit the ground running and ascend with our mentorship as a leader on our management team. Build and lead your own team; transition to a management role can happen as early as your second year.
Financial Representative/Financial Advisor - When the time is right, expand your career into wealth management. Fully paid study programs for insurance licensing, SIE, Series 6, Series 7, Series 63, Series 66, Series 65, and CFP .
Our career paths and training programs provide the support you need to take your career in any direction you choose and the flexibility to move through the different paths when it's right for you.
We Empower You
Participate in training, named as an Apex Award Winner by Training magazine consecutively since 2012
Take pride in your career development with our three career tracks: Financial Professional, Sales Leadership and Investment Advisor
Earn highly competitive commission structure, passive income opportunities and bonus programs, retirement savings program and more
Benefit from sales leads, marketing tools, mentorship and leading technology at your fingertips
Immerse in all expenses paid trips and conventions
Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
Part-Time Customer Service Agent (32hrs.)
Agent Job 32 miles from Freeport
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
About You
Your contribution
The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs.
What you will do
The core functions of this position include, but are not limited to, the following:
Answer and respond to inbound calls and emails from retail locations
Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required
Complete order poll monitoring from start to finish
Create a report card; explain how to create a report card
Create, adjust, cancel and understand a store order
Create, update, cancel and understand a store return
Understand basic information on an invoice, delivery receipt, loading diagram
Understand, create and update an ordering schedule
Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries
Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces
What we're looking for
High school graduate or equivalent
Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume
Strong problem solving and critical thinking skills
Ability to work in a fast-paced environment without constant direct supervision
Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS)
Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required
1st shift; 8am-4pm or 9am-5pm
Retail experience preferred
Multiple language experience preferred
How you will succeed
Core Competencies:
Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication.
Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships.
Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
Drive for Results: Supports divisional and strategic objectives through achievement of work goals.
How you will work
Ability to sit and work at a desk for long periods of time
Ability to view screens for long periods of time
Client Service I Representative- Device Maintenance
Agent Job 18 miles from Freeport
US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-NYC Health-MS About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr
This position will support our customer at site location in Brooklyn, NY
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-JZ1 #LI-ONSITE
PI660358f87d54-26***********0
Bilingual Sales Representative (Italian, Spanish or French)
Agent Job 18 miles from Freeport
WHO IS WILSON DANIELS WHOLESALE?
Wilson Daniels Wholesale is a family-owned distributor in New York, New Jersey and Connecticut, representing the world's preeminent wines since 2015. We offer a portfolio of terroir-focused wines that are singular expressions of each unique region and spotlight our producers' traditions and heritage alongside their distinctive wines. Headquartered in New York City, the company's offices and in-house tasting room boast views of the Empire State Building in Manhattan's historic, architecturally rich Flatiron District.
COME WORK WITH US
At Wilson Daniels, we're leaders and educators in luxury wine. Working together to set the highest standards for quality, integrity and excellence, our passionate team of professionals is wholly immersed in every aspect of the fine wine world. We value family, heritage, and wines of distinction. Come and join the world-class Wilson Daniels Portfolio!
We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.
ABOUT THE JOB
Wilson Daniels Wholesale is seeking a Sales Representative with fluency in either Spanish, Italian or French. The Sales Representative is accountable for the profitable achievement of sales objectives associated with their assigned market. This position will be result oriented, focusing on sales goals and initiatives, profitability, marketing, and growing brand positions in the marketplace.
THE DAY-TO DAY
• Sales Representatives are expected to promote brands and increase brand awareness, by increasing brand visibility and conducting staff training/education programs within their accounts.
• Develop new business relationships with decision makers while identifying potential customers and developing a business plan to reach them.
• Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation by partnering with key retailers and establishments in the specified market.
• Have extensive knowledge of the company's products and knowing in-depth features and benefits of each compared to the competition.
• Prepare professional sales presentations for each account call tailored to current supplier programs and the needs of the customer.
• Gain knowledge of customer's business operations and coordinating multiple and diverse options for selling the company's products to each.
• Assist and participate in trade and consumer events.
• Meets annual shipment and performance goals.
AM I THE RIGHT FIT?
• MUST be fluent in at least one of these languages Spanish, Italian and/or French
• MUST reside in NYC
• MUST have experience within the hospitality industry or wine related background
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored.
• Established working relationships with key accounts in given territory.
• Ability to make a smart business decision based on growing sales, profitability and market shares.
• Proven track record of successful selling, or a strong desire to sell.
• Excellent communication, negotiation, analytical and objection handling skills and ability to do so in either Spanish, French, or Italian.
• Persuasive presentation skills and the ability to close deals.
• Bachelor's degree preferred or equivalent experience.
• Experience in selling domestic and international fine wine is a plus.
• Brand building and outside sales experience is preferred.
• Computer skills to include Microsoft Office (Excel, Word, PPT a must); experience using Pocket Advantage is a plus.
• Ability to work a flexible schedule depending upon the needs of customers.
HealthMarkets Insurance Agent
Agent Job 25 miles from Freeport
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Ocean Export Agent
Agent Job 29 miles from Freeport
Monday - Friday 8:30AM - 5:00PM
MUST HAVE OCEAN EXPERIENCE.
Job Responsibilities:
Plans and directs flow of air/ocean traffic moving to overseas destinations.
Opens files on the dedicated software system for each shipment.
Ships freight, prepares documentation and waybilling, assesses charges, and collects fees for shipments.
Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
Examines invoices and shipping manifests for conformity to tariff and customs regulations.
Prepares reports of transactions to facilitate billing of shippers and foreign customers.
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.
Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents.
Corresponds with foreign network.
Is responsible for moving shipments on time.
Files documents in an accurate manner.
Organizes oneself to handle the volume of activity.
Corrects EPO's if requested by the supervisor.
Reports all serious difficulties to air/ocean export manager.
Prepares quotations which are under the control of the immediate supervisor.
Other duties as assigned.
Job Requirements:
High school diploma or general education degree (GED)
6 months related experience and/or training; or equivalent combination of education and experience.
Customer Service Representative
Agent Job 18 miles from Freeport
Job Title: Customer Service Representative
Type of Employment: 6 Months
In Office/Hybrid/Remote: Hybrid
Hourly: $26/hr - $28/hr based on years of experience
LHH is working with a consumer goods organization to hire a temporary Customer Service Representative for 6 months. The qualified candidate should have prior customer service experience working with a commodity, utilizing an ERP system, and communicating with corporate buyers/customers. The hours are Monday through Friday 8AM to 5PM.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
· Receive orders via EDI and/or email from customers
· Manually input emailed orders into ERP system within 24 hours of receipt
· Ensure quantities ordered of possible for fulfillment
· Release orders to the warehouse for processing
· Review EDI orders ensuring accuracy before releasing the order
· Communicate with customers via phone and email regarding questions, concerns, troubleshooting, etc.
Required Experience:
· High School Diploma
· At least 2 years of related customer service experience
· Experience using an ERP system, Microsoft Dynamics a plus
· Proficiency in Microsoft Office Suite
· Excellent written and verbal communication skills
· Ability to multitask and work in a fast-paced environment
· Capacity to work independently efficiently
Customer Service Representative - Commercial Banking
Agent Job 18 miles from Freeport
A banking services company in New York City is looking to add a new Customer Services Representative to their growing team. In this role, the Customer Services Representative will be responsible for for assisting Commercial Banking teams with the handling of all service-related matters for their clients, including operations, account opening and maintenance, cash management, and loan servicing.
About the Opportunity:
Start Date: ASAP
Hours: 9am to 5pm
Responsibilities:
Establish robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients
Assist in the review of daily reports, temporary overdrafts, and funds transfer requests including fee modifications and waivers
Collect documents and liaise with clients and internal teams for the account opening process and associated tasks related to KYC
Perform client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing
Coordinate and manage manual wire and internal transfer requests
Assist clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.)
Effectively handle the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand
Perform other duties, as needed
Qualifications:
1+ year of Customer Service experience
Bachelor's Degree or transferable work experience
High School Diploma / GED
Solid problem solving and time management skills
Exceptional phone etiquette
Great interpersonal skills
Excellent communications skills (written and verbal)
Strong attention to detail
Highly organized
Desired Skills
Previous experience in a Banking setting
KYC background
Customer Service Representative
Agent Job 18 miles from Freeport
Atlantic Coast Risk Services is a retail insurance brokerage based in Queens, NY, serving clients across the state with a focus on business insurance, especially in construction. The company emphasizes understanding individual client needs, providing tailored coverage options at competitive prices, and delivering exceptional customer service.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Queens, NY. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience on a daily basis. The representative will be able to assist brokers and account executives on accounts as well as manage their own accounts autonomously.
Qualifications
Experience of 3 years in an Insurance related filed required
Customer Service Representatives and Customer Support skills
Knowledge of Acord applications, policy forms, endorsements and COI's.
Understanding of renewal marketing and ability to work with carriers and wholesalers directly
Knowledge of Construction insurance including Labor Law highly preferred
Customer Satisfaction and Customer Service experience
Customer Experience expertise
Excellent communication and interpersonal skills
Ability to problem-solve and work well under pressure
Strong attention to detail
High school diploma or equivalent required
Customer Service Representative
Agent Job 32 miles from Freeport
The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests.
Key Responsibilities:
Customer Support & Order Processing:
Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs.
Process customer orders accurately and efficiently in the warehouse management system (WMS).
Communicate order status, shipping details, and any delays to customers in a timely manner.
Handle customer complaints and resolve issues professionally to maintain customer satisfaction.
Warehouse Coordination & Logistics Support:
Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders.
Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams.
Coordinate with carriers and freight companies to track shipments and resolve delivery issues.
Documentation & Data Management:
Maintain accurate records of customer interactions, order transactions, and issue resolutions.
Generate and review reports related to order fulfillment, customer complaints, and service metrics.
Assist with invoicing, billing inquiries, and returns processing as needed.
Team Collaboration & Process Improvement:
Support internal teams by providing customer feedback and insights to improve warehouse operations.
Assist in implementing customer service policies and best practices to enhance service quality.
Participate in team meetings to review performance, discuss challenges, and propose solutions.
Qualifications & Skills:
High school diploma or equivalent; associate's or bachelor's degree preferred.
1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment.
Strong communication and problem-solving skills.
Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software.
Ability to multitask, prioritize, and work in a fast-paced environment.
Knowledge of supply chain, shipping, and warehouse processes is a plus.
Work Environment:
Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor.
Fast-paced, customer-driven environment with frequent problem-solving and communication needs.
Front Desk Operations - Customer Service Representative
Agent Job 27 miles from Freeport
alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional
We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth.
Compensation
FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles.
Responsibilities
Front Desk - Office Management
Maintain a professional, warm, welcoming office environment
Greet all clients, manage check-ins, pickups and payment
Answer all inbound calls to the Alteration Specialists Studio
Manage all client bookings and appointments
Process new transactions and ensure internal reporting is correct
Responsible for ordering, tracking and managing office inventory, supplies and purchases
Ensure all outsourced garments are appropriately tagged, distributed and delivered
Manage the flow of fitting room processes and appointments
Customer Service
Quick, warm, and on-brand customer communication across emails, calls and in-person
Thoughtful and authentic recommendations to customers through a deep understanding of their need
Thoughtful interaction with each customer
Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team
Contribute ideas to company policies to create an even better customer experience
Operations
Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio
Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists
Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency
Attributes
You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease.
You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion.
You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in.
You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list.
You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe.
You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives.
You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.
Experience
Experience in customer service related roles preferred
Prior responsibilities in the fashion industry, and communications management desired.
Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired.
*This is an entry-level role.*
Why the Role is Compelling
As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing.
alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
Customer Service Representative
Agent Job 25 miles from Freeport
Customer Service Associate
Port Chester, NY (Hybrid)
Zachys Wine International
**************
About Zachys
Zachys is a fourth-generation family-owned business with a rich history dating back almost eight decades. Founded by Zachy Zacharia in 1944, Zachys has evolved from a corner liquor store into a renowned destination for fine wine and spirits and an internationally recognized auction powerhouse.
Our mission is to offer unique experiences and access opportunities to our clients. We offer a comprehensive suite of services encompassing Retail, Storage, and Auction, expertly guiding clients through an extraordinary journey from discovery to curation, and even to consignment. Zachys is headquartered in Port Chester, NY, with an international office in Hong Kong.
Our commitment to our employees is to offer an engaging, dynamic, rewarding workplace where we promote what we value: Teamwork, Respect, Knowledge, Service Excellence, Innovation, Community and Accountability.
The Job
The Customer Service Associate is responsible for providing superior customer sales, service and relationship support to all Zachys clients, addressing their inquiries and resolving any issues utilizing process, business systems and product knowledge, coordinating with internal and external resources to ensure client delight with a positive, friendly demeanor and in a professional manner.
Responsibilities
Respond promptly to customer inquiries through various communication channels (phone, email, chat, or in-person) with professionalism and courtesy
Support the CS Call center queues to ensure client satisfaction by ensuring availability in the queue during hours worked.
Provide clear and accurate information to customers regarding products, services, orders, and policies
Handle customer complaints and concerns effectively, finding solutions that align with company policies and customer satisfaction goals.
Escalate complex issues to the appropriate departments for further investigation and resolution based on escalation policy
Proactively engage with customers to build and nurture positive relationships, ensuring they feel valued and understood
Adhere to established company processes and procedures related to customer service, ensuring consistency and quality in customer interactions
Organize high volume of outgoing property shipments across various carriers and methods
Liaise with Wine Specialists to coordinate clients' requests as applicable
Liaise with inventory and shipping departments to coordinate clients' logistical requests
Assist with auction pre-registration and bid department functions as necessary
Attend auctions and service auction registration desk as necessary
Requirements
The successful person in this position must be able to work independently, and efficiently within a reasonable timeframe. Strong communication skills, both oral and written, are essential; you must be team player with positive and dynamic personality.
At least 2 years of customer service experience is required handling storage client expectations
Retail and/or restaurant experienced applicants are encouraged to apply
Must be proficient with Microsoft Office, especially Excel and Outlook.
Basic accounting and inventory/CRM systems knowledge a plus
NetSuite experience welcome but not required
Hours
Days: Monday-Saturday, one day remote, one day off during the week
Hours: 9:00am-6:00pm
Weekend flexibility required for auction support
Zachys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sales Agent (Entry level)
Agent Job 13 miles from Freeport
Must haves
0-3 year sales experience
Positive Attitude, Self-Motivation, and Confidence, Ability to quickly Learn and Adapt
Effective verbal communication skills, both in-person and via phone
Personable and professional
Insurance license preferred, or must obtain prior to employment
Passion to help others
High school diploma or equivalent
Job Summary
As an inside Medicare sales representative, you will be responsible for selling Medicare products and programs to potential and existing customers over the phone or online. You will also educate and assist customers with their Medicare enrollment and eligibility, and provide excellent customer service and support.
Duties and Responsibilities
Contact and follow up with leads generated by marketing campaigns, referrals, or other sources
Present and explain Medicare products and programs, such as Medicare Advantage, Medicare Supplements, Prescription Drug Plans, and Specialty Products
Assess customer needs and recommend suitable solutions based on their budget, preferences, and health status
Assist customers with the Medicare enrollment process and answer any questions or concerns they may have
Maintain and update customer records and sales activities in the CRM system
Meet or exceed sales goals and performance metrics
Stay updated on the latest Medicare regulations, policies, and products
Attend regular training sessions and meetings
Call prospective as well as existing clients to review Medicare health insurance plans
Represent leading insurance carriers with strong financial stability
Provide client with best solution based upon immediate need and budgetary concerns
Create an easy and enjoyable experience for all clients
Compensation:
$20/hr + commission (total compensation target is 80-100k)
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Commercial Lines CSR
Agent Job 19 miles from Freeport
A forward-thinking independent insurance broker seeks a dedicated Commercial Lines CSR. This role involves providing outstanding and timely client service in collaboration with our seasoned Account Executives and Producers. The ideal candidate will play a crucial role in maintaining and enhancing client relationships through expert management of their accounts.
Responsibilities:
Maintain a working knowledge of Property and Casualty accounts, tailoring this knowledge to a diverse client base.
Investigate and respond to client questions regarding policies and coverages with accuracy and detail.
Efficiently market and quote both new and renewal business, achieving favorable coverage and cost outcomes for clients.
Interact professionally with carrier underwriters and utilize online rating portals to secure competitive quotes.
Systematically organize and manage information for account renewals, ensuring a streamlined process.
Qualifications:
A minimum of one year's experience in the insurance industry, particularly in Commercial Insurance.
A current Property & Casualty (P&C) license is preferable.
Comprehensive understanding of the insurance and/or brokerage sector.
Technical expertise in product areas and industry practices.
The capacity to provide insightful risk management consultation and advice to our management team.
Proficiency with standard computer software, including the Microsoft Office suite (Word, Excel, Outlook).
Strong verbal and written communication skills, capable of engaging professionally with clients and internal teams.
We offer a dynamic work environment where your contributions are valued and recognized. Join us in delivering tailored insurance solutions with a personal touch. If you are ready to take your career to the next level and contribute to our clients' success, apply to join our team today.
Licensed Real Estate Agent
Agent Job 18 miles from Freeport
Join Opulence Realty Group: Where High-Quality Leads Meet Unlimited Opportunity
Are you a driven Real Estate Agent looking for a better way to grow your business? At Opulence Realty, we're redefining the real estate experience-for both agents and clients. Our in-house marketing team generates over 200 premium clients every month, connecting you with serious buyers and sellers who are actively searching for their next property.
What We Offer:
Premium Leads, Delivered Directly to You
We provide high-quality, real-time leads so you can focus on closing deals with motivated clients.
Competitive Commission & Incentives
Maximize your earnings with our competitive splits, bonuses, and performance incentives designed to reward your success.
Cutting-Edge Technology
Our exclusive lead management system streamlines your workflow, giving you the tools to manage leads, schedule showings, and close transactions-all in one place.
Flexibility with Full Support
Enjoy the freedom to work independently, backed by a collaborative and supportive team that's invested in your success every step of the way.
Hands-On Training
We provide on-site training to get you up to speed with our proprietary technology and systems, ensuring you're equipped to optimize your business and maximize efficiency.
Your Role:
Build relationships with motivated clients who are actively in the market to buy or sell property.
Conduct property showings, open houses, and manage client communications.
Represent buyers and sellers throughout the entire transaction process, delivering a smooth and positive experience.
Provide expert insights on property values, local market trends, and the buying/selling process.
Negotiate offers, contracts, and agreements to secure the best outcomes for your clients.
What We're Looking For:
An active real estate license in the state of New York.
Strong communication, negotiation, and relationship-building skills.
Self-motivated, driven, and goal-oriented professionals.
Ability to work independently while thriving in a team-focused environment.
Ready to Elevate Your Real Estate Career?
Join Opulence Realty and gain the leads, tools, and support you need to take your business to the next level.
👉 Apply Now!
Customer Service Representative
Agent Job 31 miles from Freeport
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
They are looking for a Customer Service Representative to join their team. In this role, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry.
Opportunity: 25-week contract
Compensation: $18/hour
Schedule: Monday-Saturday 9am - 5:30pm; Thursday off
Location: Newark, NJ
Responsibilities:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
Qualifications:
1+ years of related experience preferably within a call center environment
High school diploma or equivalent
Strong customer service skills and the ability to satisfactorily resolve issues
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options
:
Medical / Health Insurance (
Multiple Plan Options
)
HSA and FSA Options (
CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
JN003
Retail Appointment Setter - Part Time - On-Site
Agent Job 18 miles from Freeport
Are you looking for a flexible, part-time opportunity to earn extra income? Are you outgoing, love talking to people, and want to be part of a growing company? Look no further-this could be the perfect fit for you! As a Brand Ambassador, you'll represent Marvin Replacement at retail locations, trade shows, and events, engaging with customers and generating leads for our in-home consultation services.
Highlights of your role
Customer Engagement: Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations.
Promotional Activities: Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials.
Lead Generation: Accurately collect and report lead information, focusing on converting customer interactions into appointments.
What's In It for You:
Competitive Pay: Earn an hourly wage plus performance bonuses every pay period! Unlimited earning potential!
Flexible Scheduling: Choose from a variety of shifts to fit your lifestyle: days, evenings, weekdays, and weekends.
Paid Training: Receive comprehensive training both in-office and in the field to ensure your success.
Mileage and tolls reimbursement
Compensation
Earn $18-$25 per hour with a starting base pay of $18 per hour and weekly performance bonuses!
You're a good fit if you have (or if you can)
Communication Skills: You're outgoing, empathic, and enjoy engaging with a diverse range of people.
Resilience: You have a positive demeanor and the ability to handle customer rejections while staying motivated to engage with new prospects.
Reliable Transportation: You can travel between locations as needed.
Also want to make sure you have
18 years of age or older
Must have a smartphone
Flexibility to work a minimum of 15 hours per week
Able to lift 40 pounds
Able to stand for extended periods
Able to setup and/or tear down events, which could include over an hour of physical activity.
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.
Join the more than 8,000 Marvin team members. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position.
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