Agent Jobs in Fords, NJ

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  • Real Estate Sales Agent

    Bohemia Realty Group 4.0company rating

    Agent Job 21 miles from Fords

    Founded in 2011 by Broadway actress and producer Sarah Saltzberg and Jon Goodell, Bohemia Realty Group is a boutique NYC real estate brokerage. With a focus on new development, and multi-family owner representation, Bohemia represents one of the largest portfolios of exclusive listings in Upper Manhattan, the Bronx, and Westchester. Bohemias mission is a three-pronged approach to improving quality of life: to create a positive work environment for our agents and employees; to service clients/property owners in an efficient, friendly way; and to enrich the communities that we serve. Our collective of agents brings a creative approach and enterprising spirit that truly defines the art of real estate. The Bohemia Agent Our collective of agents brings a creative approach and entrepreneurial spirit that truly defines the art of real estate. The Bohemia agent possesses the following qualities: Grit Problem-solving skills Enterprising and proactive approach Persistence Out-of-the-box thinking Comfortable using social media Collaborative The Bohemia Difference NEW DEVELOPMENT OPPORTUNITY: With over 100 new dev units leased out in 2023, over 300 leased out in 2024, and over 600 units expected to launch this year, our agents have the exciting opportunity to be selected for new dev teams with guaranteed projected income. EXCLUSIVE & RECESSION-PROOF INVENTORY: Bohemia represents thousands of exclusive listings that range from affordable to luxury. This means that even during turbulent times, our agents have access to a foundation of evergreen inventory that is rentable no matter the season or the market. ADVANCED CRM: Our salesforce-based listings platform provides your clients with a more personalized experience using advanced sales and automation tools, customizable reports, and dashboards. ATTRACTIVE SPLITS: Highly competitive splits for agents with proven experience. IN-HOUSE MARKETING SUPPORT: Our dedicated in-house marketing team is available on an ongoing basis to assist in marketing, branding, and advertising to help agents receive maximum exposure. MENTORSHIP: New agents are given a systemized path to success based on behavioral data from top-producing agents and current markets. Whether a beginner or experienced agent, we offer development classes and coaching for all agents looking to improve their business in sales and rentals. COMMUNITY: An industry of independent contractors can feel isolated and disconnected. At Bohemia, our agents are part of a supportive and collaborative team environment that fosters both personal and professional growth. Agents come together both inside and outside of the office with gatherings such as our monthly book club and game night,workshop sessions for cold calling and other business tasks, and unique team events like the Spartan retreat and happy hour meetups. Position Overview As a real estate salesperson, you will provide guidance, support, and knowledge to clients throughout the entire real estate process. This includes conducting market research, showing properties to potential buyers or tenants, preparing and presenting offers, negotiating contracts, and facilitating the closing process. Compensation: $60,000 - $300,000 (commission based) Responsibilities: Consistently reach out and follow up with leads to grow rental and sales opportunities Prospect for new leads to promote new business Have local knowledge of the communities and neighborhoods we work "Always be consulting" by providing your clients with your very best service and your very best advice to nurture client relationships and generate repeat and referral customers Qualifications: Valid real estate license in the state of New York Prior experience in real estate preferred Excellent communication skills, both written and verbal Familiarity with Fair Housing regulations and commitment to promoting equal housing opportunities Exceptional customer service skills to provide a positive experience for clients throughout the transaction process Ability to negotiate effectively on behalf of clients to achieve favorable outcomes About Company Founded in 2011 by Broadway actress and producer Sarah Saltzberg and Jon Goodell, Bohemia Realty Group is a boutique NYC real estate brokerage. With a focus on new development, and multi-family owner representation, Bohemia represents one of the largest portfolios of exclusive listings in Upper Manhattan, the Bronx, and Westchester. Bohemias mission is a three-pronged approach to improving quality of life: to create a positive work environment for our agents and employees; to service clients/property owners in an efficient, friendly way; and to enrich the communities that we serve. Our collective of agents brings a creative approach and enterprising spirit that truly defines the art of real estate. #WHRE3 Compensation details: 60000-300000 Yearly Salary PIa060a061eea6-29***********0
    $104k-127k yearly est. 2d ago
  • Customer Service Representative

    Humanscale 4.2company rating

    Agent Job 8 miles from Fords

    Official Title Support Representative The Support Representative is the primary interface between Humanscale and our internal and external customers. The Support Representative is responsible for providing timely and accurate support in servicing Humanscale products on tasks, including (but not limited to) order entry, product return, warranty claim processing, issue resolution, and escalation of orders. A Support Representative is expected to identify process gaps, provide improvement ideas, and contribute to a positive team environment while adhering to Humanscale policies and established goals and metrics. Responsibilities Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team only Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies Provide prompt and efficient service to Humanscale customers & team members including the appropriate escalation of issues Possess a detailed understanding of pricing structures, products, warranty terms and all departmental processes and procedures Collaborate with other departments to resolve customer issues Demonstrate system expertise with order management systems to better serve customers Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues Contribute to a positive team environment Qualifications Proficient in the English language; bi-lingual Spanish a plus High School diploma or equivalent required; bachelor's degree preferred Demonstrated desire to expand skills into new areas Business acumen in areas of customer service, e-commerce, retail, logistics or sales support is advantageous Demonstrate effective, clear, and professional written and oral communication. Quick learner and problem solver; able to seek out solutions autonomously Able to decipher ambiguous situations and identify the proper path Strong organization, prioritization and time management skills, with a high degree of flexibility and willingness to take on additional tasks as assigned by a supervisor or manager. Proven ability to work cross-functionally to accomplish goals Experience in the manufacturing industry is preferred COMPUTER SKILLS: Proficiency with MS Office Experience with Infor and Freshdesk preferred WHAT WE OFFER: Competitive base Medical Benefits (Medical, Dental, Vision) HSA, FSA, Commuter Benefits Medical Discounts Ancillary Benefits Accident, Critical Illness, Hospital Insurance Voluntary, Spouse, and Child Life Insurance Pet Insurance Employee Discount Programs 401k matching Paid time off (including 15 PTO days and 10 holidays) Company Overview: Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for over 40 years. Humanscale is an Equal Opportunity Employer (Disabled/Veteran)
    $36k-43k yearly est. 3d ago
  • Customer Sales and Service Representative

    Verizon 4.2company rating

    Agent Job 20 miles from Fords

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing… With your superior sales and customer service skills and excitement for technology, you'll deliver an exceptional customer experience to go along with America's fastest and most reliable network! Customers rely on us. When they have questions or issues, you'll be there. When you join Verizon… You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Your responsibilities will include, but are not limited to: Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of Verizon's products and services to effectively service and retain customers. Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience. Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Responding to requests from customers about Verizon products and services. Verifying service order accuracy and completeness and making corrections/changes, as needed. Negotiating the collection of overdue bills. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. Managing various systems and work tools while engaging on the phone with customers. What we're looking for… You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your empathy and communication skills make it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you'll help our customers stay connected to what matters the most. Even better if you have: Related Associate Degree or 2+ years' relevant experience. Customer Service call center experience. Previous collections experience. Experience with selling products and services. Customer service skills. Demonstrated ability to communicate with detail and precision. You must live within 75 mi les of the current reporting loc ation for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Test(s) RequiredSACS HTML Results Test Previews Where you'll be working In this remote role, you'll work from home with occasional in-person trainings and meetings.Scheduled Weekly Hours35Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
    $37k-44k yearly est. 17h ago
  • Part-Time Customer Service Agent (32hrs.)

    Wakefern Food Corp 4.5company rating

    Agent Job 11 miles from Fords

    About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time
    $28k-33k yearly est. 3d ago
  • Client Service III Representative- Lobby Reception Concierge desk

    Canon U.S.A., Inc. 4.6company rating

    Agent Job 21 miles from Fords

    US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Participates in the development, preparation and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $20.54 - $28.20 hourly - HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer service and communication skills. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PIb582dea81e29-29***********9 RequiredPreferredJob Industries Other
    $20.5-28.2 hourly 2d ago
  • Customer Service Representative

    Beacon Hill 3.9company rating

    Agent Job 11 miles from Fords

    Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $29.3 hourly 4d ago
  • Customer Service Representative - Live Chat Agent

    Assisted Home Care

    Agent Job 21 miles from Fords

    Customer Service Representative, you will be supporting our clients customers as a first point of contact and resolving questions/complaints concerning their accounts. We will rely on you to actively listen to our clients customers; by utilizing your customer service experience,passion,and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service. Benefits: This position is full-time (40 hours/week). Employees must be flexible to work any of our 8-hour shift schedules during our business hours. Paid Training Incentive Plan - Provides the opportunity to earn up toan additional $650 a monthcontingent upon meeting all metrics (call quality, attendance, and schedule adherence) after training Career Growth Opportunities Great Work Environment Vacation, Sick Time, and Holiday Pay Medical, Dental, Vision, Life Insurance, and additional benefits (eligible on day one) 401K Responsibilities & Requirements The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong commitment and work ethic. Consistent attendance with ability to meet work schedule including the required training period. Successful completion of Conduent 3-to-6-week new hire paid training programs Effective and accurate written and verbal communication skills. Effective problem-solving skills. Love helping people and guiding them to the best solution for their issue Are excited by innovative Provide calm conflict resolution and problem solving for frustrated Required Qualifications: Must be at least 18 years of age or older. Must have a High School Diploma, orequivalent. Six months minimum experience in call center, customer service and/or dispatcher experience. PId6d5311b69ea-29***********4 RequiredPreferredJob Industries Customer Service
    $30k-39k yearly est. 2d ago
  • Client Services Representative

    Nasco Stone + Tile 3.9company rating

    Agent Job 4 miles from Fords

    Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************
    $44k-76k yearly est. 4d ago
  • Fund Services - Investor Services Representative

    Morgan Stanley 4.6company rating

    Agent Job 21 miles from Fords

    Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Fund Services This wholly owned subsidiary of Morgan Stanley administers over $600 billion of hedge fund assets. Using the Firm's proprietary, globally accessible technology platform, the business provides a full range of fund administration services, including daily accounting and financial reporting; transfer agency and investor services; middle and back-office support; and integrated portfolio analytics. Morgan Stanley Fund Services is supported by more than 1,300 professionals based in New York, London, Hong Kong, Dublin, Glasgow, Mumbai, and Bangalore. The global Investor Services (“IS”) team is responsible for delivery of transfer agency services and interactions with our clients' investors. IS work staff distributes offering materials to investors, collects completed subscription documents, accepts subscription funding and moves it as directed by clients to custody, prime brokerage and trading accounts, processes the distribution of monthly statements, handles redemption processing, and performs various other functions to support the Fund/Investor relationship. Staff for this function are in Manhattan and Purchase New York, Dublin, Mumbai and Bangalore. We are seeking an Investment Services Professional in Purchase and New York City. Responsibilities of an Investor Services (IS) Professional: Providing day-to-day Investor services to both the Fund Manager and the investors in the fund Providing oversight and guidance to other members on the team Keeping line management appraised of operational issues in a timely manner Principle Accountabilities: Service Delivery Act as a primary contact point for fund investors Act as a primary contact point to the Fund Manager for investor related information Provide authorized parties with copies of fund investment documentation Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures Process the cash movements associated with investor activity Provide investors and their nominees with statements, contract notes and other documentation Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate Ensuring that the records of the fund are maintained in a complete and organized manner Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team This role has particular responsibility for the second level review of activity entered by fellow team members All of the above should be carried out in compliance with the Service Level Agreements agreed with each client Skills Required Team Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our team Key responsibilities: Training and mentoring of some individual team members Ensure that individual team members are aware of the polices, controls and procedures that apply to their role Providing an escalation point for team members Ensuring that line management are made aware of any issues in a timely manner Highlighting resource constraints to line management Compliance: Investor servicing requires compliance with a range of policies. Key responsibilities: A detailed knowledge of the offering documentation for the funds being serviced A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls Projects: The IS Professional plays an important role in various IT and Operational Projects. Key responsibilities: Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation) Participating in the in conversion of records from other administrators WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Expected base pay rate for the role will be between $90,000 to $115,000 for an Associate, and $120,000 to $140,000 for a Director, per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $45k-64k yearly est. 11d ago
  • Customer Service Representative

    Nutrabio Labs, Inc.

    Agent Job 10 miles from Fords

    Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.
    $30k-39k yearly est. 6d ago
  • Air Export Agent

    CEVA Logistics 4.4company rating

    Agent Job 21 miles from Fords

    Monday - Friday 8:30AM - 5:00PM MUST HAVE AIR EXPERIENCE. Job Responsibilities: Plans and directs flow of air/ocean traffic moving to overseas destinations. Opens files on the dedicated software system for each shipment. Ships freight, prepares documentation and waybilling, assesses charges, and collects fees for shipments. Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements. Examines invoices and shipping manifests for conformity to tariff and customs regulations. Prepares reports of transactions to facilitate billing of shippers and foreign customers. Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents. Corresponds with foreign network. Is responsible for moving shipments on time. Files documents in an accurate manner. Organizes oneself to handle the volume of activity. Corrects EPO's if requested by the supervisor. Reports all serious difficulties to air/ocean export manager. Prepares quotations which are under the control of the immediate supervisor. Other duties as assigned. Job Requirements: High school diploma or general education degree (GED) 6 months related experience and/or training; or equivalent combination of education and experience.
    $46k-62k yearly est. 3d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Agent Job 2 miles from Fords

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”
    $36k-42k yearly est. 6d ago
  • Customer Service Representative

    LHH 4.3company rating

    Agent Job 21 miles from Fords

    Job Title: Customer Service Representative Type of Employment: 6 Months In Office/Hybrid/Remote: Hybrid Hourly: $26/hr - $28/hr based on years of experience LHH is working with a consumer goods organization to hire a temporary Customer Service Representative for 6 months. The qualified candidate should have prior customer service experience working with a commodity, utilizing an ERP system, and communicating with corporate buyers/customers. The hours are Monday through Friday 8AM to 5PM. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: · Receive orders via EDI and/or email from customers · Manually input emailed orders into ERP system within 24 hours of receipt · Ensure quantities ordered of possible for fulfillment · Release orders to the warehouse for processing · Review EDI orders ensuring accuracy before releasing the order · Communicate with customers via phone and email regarding questions, concerns, troubleshooting, etc. Required Experience: · High School Diploma · At least 2 years of related customer service experience · Experience using an ERP system, Microsoft Dynamics a plus · Proficiency in Microsoft Office Suite · Excellent written and verbal communication skills · Ability to multitask and work in a fast-paced environment · Capacity to work independently efficiently
    $26-28 hourly 3d ago
  • Inside Customer Service Representative

    Grignard Company

    Agent Job 5 miles from Fords

    Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
    $30k-39k yearly est. 5d ago
  • Sales Agent

    Sue Adler Team-Keller Williams Realty

    Agent Job 14 miles from Fords

    The Sue Adler Team is currently hiring for a Lead Coordinator to join our amazing team and work alongside our listing agents and agent partners to find homeowners looking to sell and homebuyers interested in buying. We are the top residential real estate team in the state of New Jersey and #8 internationally for Keller Williams. We closed over $350,000,000 in sales volume in 2024! Our team is on FIRE! In order to be a successful member of our business development team, you must have exceptional phone skills and a passion for phone-based sales, and be the type of person who gets excited every time you set an appointment! You look at a “no” as a fun challenge and understand that it may take several "no" to get to a YES! You have a fire in your belly and you don't give up. You are looking for a long-term career, not a part-time job. You would be described as “tech-savvy” and like to learn things as you go. You're extremely organized with great follow-up skills and hate to let things fall through the cracks. You come off as genuine and intelligent, are great at instantly developing rapport, and can close for the sale on every call. What We Look For: An impeccable reputation for integrity and a deep passion for above and beyond service and advocacy for clients. Local knowledge of the Midtown Direct Train Line towns. (Short Hills, Summit, Chatham, Madison, Maplewood, South Orange, Livingston, Westfield, New Providence, Berkeley Heights, Morristown, Harding, Mendham, Etc..) Someone who is warm, approachable, personable, and comfortable with meeting new people; building new relationships, and hungry to succeed. Ready and willing to commit to daily prospecting; lead nurturing - you have a strong work ethic and are able to convert! An understanding that nights and weekends might be necessary to reach your goals. Coachable - Loves to be held accountable, and always wants to get better. Learning-Based - Absolute dedication to self-improvement through education, coaching, and accountability Willing to "take the stairs" - Understands that success takes hard work and grit. Team Player - Commitment to the goals of the team, its members, and our client's Current real estate license or Willing to get one Grit - You don't give up. You are the type of person who learns from failure, keeps your head in the game, and always keeps pushing the bar higher. The candidate must live within a half-hour of Chatham, NJ, and be able to commute to the office. Candidates must also be willing to get their New Jersey real estate license. Competitive compensation plan includes Salary + Bonuses. (Total compensation typically ranges from $60,000-100,000+++) With a solid work ethic, the right candidate can make 6 figures in their first year. Job Type: Full-time Pay: From $40,000.00 per year Benefits: 401(k) Flexible schedule Paid time off Schedule: Monday to Friday Weekends as needed Education: High school or equivalent (Preferred) Experience: Sales Experience: 1 year (Preferred) Real Estate: 1 year (Preferred) License/Certification: Real Estate License (Preferred) Work Location: In person
    $60k-100k yearly 9d ago
  • Customer Service Representative

    Source One Technical Solutions 4.3company rating

    Agent Job 23 miles from Fords

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global financial media publication company in Princeton, NJ. This is a Hybrid role see details below. Candidates must be local to New Jersey with the ability to work onsite in Princeton 1-3 days per week. Title: Customer Service Representative Location: Princeton, NJ Hybrid (Wednesday On-Site) see details below. Contract Duration: 6 months, with likely extension W2 Rate: $22.00 hourly KEY RESPONSIBILITIES: Provide high-level telephone, email, and web chat support for the clients suite of B2B products; including Factiva, Risk & Compliance, and Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain client customers and increase customer loyalty. Strong ability to multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other client departments to ensure escalated issues are handled efficiently and correctly. Qualifications **This position is currently Hybrid with one day a week (Wednesday) in the Princeton office, which can increase with business needs. **Once candidate can work independently, shifts can vary: 8-4, 9-5, 11-7, and 12-8 (7 hour shifts/35 hours per week) **There is a 4 week training 9:00 AM - 5:00 PM The position resides in the Customer Service Team, reporting to the Customer Service Supervisor. We are currently looking for a Customer Service Associate. Someone who has a passion for helping people and truly has a can-do attitude. We are offering a career with a recognized leader in the world of global news and business information. This is an opportunity to be a part of a multinational organization that focuses on its people. *** is searching for candidates who want to work within our Global Customer Service team to learn and grow from this position. REQUIRED QUALIFICATIONS: Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries PREFERRED QUALIFICATIONS: Experience in a contact center and/or customer service environment DESIRED QUALIFICATIONS: Salesforce experience a plus Desire to grow within the company College degree desired Previous research experience desired
    $22 hourly 7d ago
  • Customer Service Representative (On-Site) - NJ

    FOCO 4.0company rating

    Agent Job 8 miles from Fords

    This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
    $30k-38k yearly est. 3d ago
  • English Spanish customer service rep

    A1 Staffing Pro

    Agent Job 15 miles from Fords

    Bilingual Customer Service Representative (Part-time, Spanish-English) 📅 Schedule: Monday, Tuesday, Friday, and Saturday | 12:00 PM - 8:30 AM Responsibilities: Handle a high volume of client inquiries in both English and Spanish Research and resolve customer issues efficiently Provide accurate, valid, and complete information to customers Multitask effectively while maintaining excellent service Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Assist with client reporting as needed Required Skills: Bilingual: Fluent in English and Spanish (both verbal and written) Proven experience in customer support or as a customer service representative Strong contact handling skills and active listening Proficiency in Microsoft Outlook, Word, and Excel Excellent communication and problem-solving skills Ability to adapt to different personality types and customer needs Strong multitasking, prioritization, and time management skills Compensation: Pay: $16.00 - $19.00 per hour Flexible schedule On-the-job training provided Location: Newark, NJ 07102 (In-person) Must be able to reliably commute or plan to relocate before starting work
    $16-19 hourly 5d ago
  • Customer Service Representative

    Conduet

    Agent Job 18 miles from Fords

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
    $30k-39k yearly est. 5d ago
  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Agent Job 16 miles from Fords

    We are looking for a Customer Account Specialist to manage and support customers who are not assigned to a sales manager, as well as assist selected customers alongside a sales manager. This role will also support the Head of Customer Service in optimizing daily processes and ensuring a seamless customer experience. The ideal candidate will be highly organized, customer-focused, and proactive in driving efficiency and satisfaction. Key Responsibilities Manage the end-to-end order process, from purchase order receipt to delivery and invoicing. Serve as the primary point of contact for customers, handling inquiries, requests, and complaints. Process and coordinate customer sample requests and shipments. Oversee and coordinate customer complaints, working closely with Quality Assurance (QA). Collaborate with the technical team to manage questionnaires and technical documentation. Execute customer communication activities, including change notifications and updates. Continuously assess and improve daily work processes to enhance efficiency and customer service. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Monitor and follow up on customer contracts, agreements, and blanket orders. Maintain close coordination with supply chain, warehouse, and forwarders to minimize delivery delays. Qualifications & Experience Business or commercial education background. Up to 3 years of international work experience, ideally in a value-added solutions environment. Strong analytical mindset with a proactive approach to problem-solving. Comfortable working in an international and multicultural environment. Experience using CRM/ERP systems. Excellent communication and relationship-building skills. Confidence in initiating customer interactions and maintaining professional engagement.
    $30k-39k yearly est. 5d ago

Learn More About Agent Jobs

How much does an Agent earn in Fords, NJ?

The average agent in Fords, NJ earns between $23,000 and $101,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Fords, NJ

$48,000

What are the biggest employers of Agents in Fords, NJ?

The biggest employers of Agents in Fords, NJ are:
  1. Synechron
  2. Stunning Nj Homes at EXP Realty
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