Immediately hiring! Customer Loyalty Representative
Agent Job 18 miles from Ewa Beach
Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise.
What You'll Do:
In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience.
Perks You'll Get:
Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
High School Diploma (or equivalent)
Valid Driver's License
Basic computer skills (typing, data entry)
Engaging personality, effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Sales Agent
Agent Job 11 miles from Ewa Beach
We're hosting an exclusive AAA Virtual Sales Info Session on March 20, 2025! Candidates who apply will have the opportunity to be invited to our Virtual Information Session and get insight at our incredible work culture, connect with our team, and even interview for current sales openings!
Learn About Our Company Culture: Discover what makes our workplace unique and why our team loves working here.
Network with Our Team: Meet and connect with current team members who can share their experiences and insights.
Interview with Our Hiring Team: Get a head start on the interview process for current openings and showcase your potential.
Don't miss this opportunity to take the next step in your career and join a dynamic, supportive team!
• $100K+ earning potential
• Comprehensive benefits including pension plan
• Paid training
Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude.
Your success will require you to:
· Source, develop leads, prospect and continually network
· Possess a competitive sales drive to meet and exceed monthly goals
· Be an effective communicator both written and verbal
· Provide excellent customer service and maintain retention
· Be self-motivated and fully committed to building a profitable business
Qualifications:
Sales experience highly preferred
Ability to qualify and maintain, Property & Casualty/Personal lines and Life insurance licenses
Have computer experience and good organization skill
High school diploma required; college degree preferred
Successful completion of background, credit check, and drug screen
Possess a valid driver's license and an acceptable driving record
Provide proof of automobile liability insurance at time of hire
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Tour Reservationist
Agent Job 4 miles from Ewa Beach
Wet'n'Wild Hawaii is Oahu's top 10 most visited family attraction on the island and recently voted Best of Honolulu Magazine's “Best Family Attraction”. We pride ourselves on having FUN!
We are currently seeking a Tour Reservationist who can speak, read and understand the Japanese language fluently. The ideal candidate has expert communication skills and is able to maintain an upbeat attitude and work efficiently under high-stress environments.
Responsibilities include but not limited to:
Answer telephones and enter guest reservations using PonoRez (web-based central reservation system).
Change and cancel reservations as guest requests.
Process accurate records for coding and tracking reservations and advanced deposits.
Maintain good relations with all guests and implement procedures for giving special attention to VIPs.
Enter guest reservations into the computer system while assigning reservations to the appropriate rates.
Qualifications are but not limited to the following:
1 - 2 years tour reservations experience.
Familiar using PonoRez (web-based central reservation system).
Valid Driver's License and own transportation is required.
Must be self-driven, motivated and possess excellent relationship-building skills.
Excellent verbal and written communication skills.
Able to work on weekend, holidays and some evenings.
Strong computer proficiency including MS Office Suite.
Customer Service Agent Part Time
Agent Job 11 miles from Ewa Beach
American Airlines is seeking Part Time Customer Service Agent at the Daniel K. Inouye International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
This job will continue to be posted until at least 03-14-25. If interested please apply prior to this date.
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour.
What you'll do
* These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Issue, reissue and refund passenger tickets
* Book, ticket and confirm flight reservations
* Rebook passengers on oversold flights and during irregular operations
* Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
* Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
* Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
* Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
* Operate jetways/bridges for purposes of boarding and deplaning passengers
* Make boarding and departure gate announcements
* Deliver domestic/international flight documents
* Perform passenger service flight close-out procedures
* Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters
* Maintain timeline of flight boarding process
* Perform customer service on the job training
* Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
* Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
* Queue lines at ticket counter kiosks and ticket counters
* Clear/verify international documents at kiosk in the ticket counter area and activation stations
* Accept and activate passengers' self-tagged bags at activation stations
* Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
* Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts
* Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
* Respond and assist during security and/or emergency situations
* Provide connecting passengers with gate information
* Provide quality customer service in a professional manner and in accordance with American's guidelines.
* Adhere to company policies, procedures, and performance standards.
* Complete job-relevant trainings
* Adhere to government regulations (e.g. DOT, FAA, TSA)
* Use multiple internal resources/systems including during customer interactions
* Wear uniforms as required by company policy
* Reasonable accommodations may be made for qualifying individuals with disabilities.
Depending on your airport size, you may also do the following:
Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High school diploma or GED or international equivalent
* Bilingual language skills required in some locations
* Applicable valid driver's license as required by local authorities
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
* Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
* Working knowledge of Sabre or any other Passenger Service System
* Previous face to face Customer Service experience
* Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate
Customer Experience Representative
Agent Job 11 miles from Ewa Beach
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customer service experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
HNL Janitorial Agent
Agent Job 11 miles from Ewa Beach
Job Summary: The Environmental Services Specialist is responsible for performing custodial duties and other miscellaneous duties in order to ensure that building and facilities are maintained in a healthy, safe and sanitary manner. Knowledge or willingness to learn proper cleaning techniques is essential.
Responsibilities:
Collect trash and replace garbage liners, clean garbage receptacles as required
Dust and cleaning of all furniture, fixtures, and horizontal surfaces as required
Vacuum all carpeted areas, mop tile and concrete floor areas as required
Wash, disinfect, and restock all restroom floors, toilets, toilet seats, paper and soap dispensers as required
Empty trash in all washrooms, clean mirrors, walls and toilet partitions
Cleaning windowsills and windows
Report minor maintenance repairs and any damages
Maintain janitor closets in a clean, organized and safe manner
Maintain janitorial equipment in a clean, safe and operable condition
Proper labeling, dilution and use of all chemicals
Wear proper Personal Protective Equipment at all times
Perform other duties as assigned
Qualifications
Strong follow-through on delegated tasks and assignments
Ability to operate and use tools/equipment
Ability to follow oral and/or written instructions
Maintain a positive attitude
Good client/customer service skills
Ability to prioritize multiple tasks
Ability to work effectively independently or with a team
Basic knowledge of general housekeeping methods and practices, cleaning products and use
Job Type: Fulltime
8:00AM-4:30PM
6:00PM-2:30AM
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
HNL Janitorial Agent
Agent Job 11 miles from Ewa Beach
Job Summary: The Environmental Services Specialist is responsible for performing custodial duties and other miscellaneous duties in order to ensure that building and facilities are maintained in a healthy, safe and sanitary manner. Knowledge or willingness to learn proper cleaning techniques is essential.
Responsibilities:
Collect trash and replace garbage liners, clean garbage receptacles as required
Dust and cleaning of all furniture, fixtures, and horizontal surfaces as required
Vacuum all carpeted areas, mop tile and concrete floor areas as required
Wash, disinfect, and restock all restroom floors, toilets, toilet seats, paper and soap dispensers as required
Empty trash in all washrooms, clean mirrors, walls and toilet partitions
Cleaning windowsills and windows
Report minor maintenance repairs and any damages
Maintain janitor closets in a clean, organized and safe manner
Maintain janitorial equipment in a clean, safe and operable condition
Proper labeling, dilution and use of all chemicals
Wear proper Personal Protective Equipment at all times
Perform other duties as assigned
Qualifications
Strong follow-through on delegated tasks and assignments
Ability to operate and use tools/equipment
Ability to follow oral and/or written instructions
Maintain a positive attitude
Good client/customer service skills
Ability to prioritize multiple tasks
Ability to work effectively independently or with a team
Basic knowledge of general housekeeping methods and practices, cleaning products and use
Job Type: Fulltime
8:00AM-4:30PM
6:00PM-2:30AM
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
HNL Janitorial Agent
Agent Job 11 miles from Ewa Beach
Job Summary: The Environmental Services Specialist is responsible for performing custodial duties and other miscellaneous duties in order to ensure that building and facilities are maintained in a healthy, safe and sanitary manner. Knowledge or willingness to learn proper cleaning techniques is essential.
Responsibilities:
Collect trash and replace garbage liners, clean garbage receptacles as required
Dust and cleaning of all furniture, fixtures, and horizontal surfaces as required
Vacuum all carpeted areas, mop tile and concrete floor areas as required
Wash, disinfect, and restock all restroom floors, toilets, toilet seats, paper and soap dispensers as required
Empty trash in all washrooms, clean mirrors, walls and toilet partitions
Cleaning windowsills and windows
Report minor maintenance repairs and any damages
Maintain janitor closets in a clean, organized and safe manner
Maintain janitorial equipment in a clean, safe and operable condition
Proper labeling, dilution and use of all chemicals
Wear proper Personal Protective Equipment at all times
Perform other duties as assigned
Qualifications
Strong follow-through on delegated tasks and assignments
Ability to operate and use tools/equipment
Ability to follow oral and/or written instructions
Maintain a positive attitude
Good client/customer service skills
Ability to prioritize multiple tasks
Ability to work effectively independently or with a team
Basic knowledge of general housekeeping methods and practices, cleaning products and use
Job Type: Fulltime
8:00AM-4:30PM
6:00PM-2:30AM
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
Pricing Integrity Agent
Agent Job 11 miles from Ewa Beach
Workplace Type: On-site
Zip Code: 96818
Standard Hours: 10-15
Compensation Range: $16.50 - $18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work!
We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour!
Great gig to earn extra money by working independently, good for anyone with flexible time to spare!
As a Store Scanning Specialist, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money.
Why scan with RetailData?
Choose your own hours! When you work is totally up to you within our clients window
Easy to get started! We will provide detailed training
Earn extra money! Achieve your short-term goals or long-term collecting with RetailData
Make a guaranteed hourly minimum! (only for areas with wage floor)
Benefits:
Training to build speed and increase pay.
Ability to control what you earn.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation
Front Desk Agent
Agent Job 11 miles from Ewa Beach
I. Job Purpose/Objective
Hourly Rate: Up to $20
This position is responsible for providing quality guest service as it pertains to checking in and out of hotel guests; PBX operations to include mail/message service; taking hotel reservations; and concierge services in a gracious and professionals manner. Demand accuracy with daily account procedures.
II. Essential Job Functions
Incumbent may perform any or all of the following:
· Check-in and check-out hotel guests in a confident, professional, and friendly manner
· Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day
· Provide gracious and efficient telephone service
· Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information
· Review arrivals noting special requests and blocking rooms as necessary
· Complete all items as listed on shift checklists
· Bucket checks to be performed by each shift to verify data as it pertains to:
1. Guest name
2. Guest address
3. Room rate
4. Performs other related duties as assigned or requested
5. Number of guests in room
6. Credit card Information
· Ensure proper credit card procedures are followed at all times to include credit card swiping and guest signature on registration slip
· Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, and credit card transactions during a given shift
· Issue guest safety deposit boxes as requested
· Advise guest of any messages, mail, faxes, etc. received for them
· Communicate service and amenities of the hotel to guests
· Take, record and relay messages accurately, completely and legibly
· Accept and record wake-up call requests
· Provide concierge service- fluent knowledge of local restaurants, special events, city attractions, and guest amenities
· Keep the front desk as well as lobby areas clean and well organized
· Assist with reservations calls in a professional manner
· Maintain complete knowledge at all times of:
o All hotel features/services, hours of operation
o All room types, numbers, layout, and location
o All room rates, special packages and promotions
o Daily house count and expected arrivals/departures
o Room availability status for any given day
· Balance all miscellaneous income departments against vouchers, and property management system totals
III. Working Conditions/Job Environment
· Must be able to stand and walk for sustained periods of time
· Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
· Ability to grasp, bend, and stop; push or pull heavy loads and lift/ and /or otherwise move packages, boxes and luggage
· Expressing or exchanging ideas by means of the spoken word; must convey detailed or important spoken instructions to other workers
· Ability to receive detailed information through oral communication, and make fine discriminations in sound
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal
· The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
· Some remote work may be necessary
IV. Supervision
V. Essential Skills (Minimum qualifications individual must possess when entering position) - i.e. skillsets, education, certifications, etc.
· Preferred 6 months experience in a similar capacity
· Punctuality and regular and reliable attendance
· Honestly and integrity
· Ability to work well under pressure of check-in/check-put of guests and handle multiple tasks at once
· Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
· Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
· Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists
· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy of defuse anger
· Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills
· Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EOE/M/F/Vet/Disabilities
Logistics Agent
Agent Job 11 miles from Ewa Beach
Courier Corporation of Hawaii is an Obran Logistics company.
Obran Cooperative is the first worker-owned cooperative conglomerate in the US. At Obran, we believe that everyone should own their work, and that ownership can dramatically improve our lives, both financially and emotionally. Growing worker-ownership is foundational to building a more equitable and competitive economy, an economy that enables the people who create value through their hard work to share in the value they create. At Obran, we are pioneering a new approach to grow worker-ownership at scale and create a new economy.
Our Logistics company, Courier Corporation of Hawaii (CCH) is looking for a qualified IT Agent to join our team! The ideal candidate must be a clear communicator, reliable and accountable. At least one year of logistics experience is preferred but not required.
IT Agent Key Responsibilities:
Ensuring that all the merchandise is safely and securely segregated, palletized, and prepped for shipping.
Ensuring all products are shipped to the right destination.
Determines placement of merchandise, follows safety and lifting protocols during transport.
Identifying any missing, lost or damaged materials and immediately notify the supervisor.
Requirements
Familiar with Microsoft Office Suite
Prior experience working in a warehouse preferred.
Knowledge of operating a forklift & pallet jack preferred.
Ability to work on feet for 8 hours and carry loads up to 75 pounds.
Responsible & reliable
Ability to work well independently and safely.
Ability to work cohesively as part of a team.
High School Diploma, or GED equivalent
Valid driver's license
Ability to handle physical workload
Strong work ethic and attention to detail
Pay Range:
$13 - $15 USD Hourly based on experience
We will consider employment for qualified applicants with arrest and conviction records.
Schedule:
Monday - Friday Full-time 8:30am-5pm
Benefits
• Medical Insurance
• Dental Insurance
• Optical/Vision Insurance
• Overtime Available
Our Mission
Obran Cooperative's mission is to put the engines of business to work for humanity.
Our Vision
Obran will be the world's largest worker-cooperative conglomerate. We exist to grow profitable, useful, and impactful businesses that serve our members, customers, and communities. We acknowledge structures of inequity and embrace the struggles to overcome them, one workplace at a time.
Our Values
Democracy: We empower and educate members to participate fully in workplace decisions.
Innovation: We question the status quo and find new ways of working that are better for ourselves, our customers, our communities, and the environment.
Solidarity: We act in ways that promote equity and inclusion; we are pro-black, pro-women, pro-LGBTQ+, and against hate and discrimination in all its forms.
Humanity: We believe that workers are humans first; we foster dignity, respect, and joy in our interactions with each other.
Balance: We think critically and holistically about our decisions, and seek balance in the short- and long-term outcomes of all stakeholders we touch. Our stakeholders include our members, our families, our communities, our investors, our customers, our suppliers, and the environment.
Our Principles
This organization operates in accordance with the Rochdale cooperative principles:
Voluntary and open membership
Democratic member control
Members' economic participation
Autonomy and independence
Education, training, & information
Cooperation among cooperatives
Concern for community
Salary Range Disclaimer
The base salary range represents the low and high end of the range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, net disposable income, and performance. The range listed is one component of Obran's total compensation package for employees/members. Other rewards may include quarterly bonuses, Cooperative Membership, an open Paid Time Off policy.
Equal Opportunities and Accommodations
Obran is deeply committed to creating workplaces and a community of members where equity is prioritized and valued. We believe that traditional corporations' bad behavior disproportionately hurts the most marginalized people in society - including people of color, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Obran is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact the Obran Coordination team at ************, or by email at cch_************************ in advance of your interview.
Ticket Agent - 'Auana
Agent Job 11 miles from Ewa Beach
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.*** ***As this position in based in the United States, the job description is available in English only.*** ___________________________ Ticket Agent Sales, Marketing and Communications
Part-Time Position
We are looking for a Ticket Agent to join the Box Office team for ‘AUANA, our new production in Honolulu, Hawai‘i, part of the Resident Shows Division (RSD) with Cirque du Soleil Entertainment Group (CDSEG). The main objective of this role is to provide guests with world-class customer service, maintain up-to-date knowledge of pricing, availability, and seating options, and speak knowledgably about ‘AUANA and the other shows in the Cirque du Soleil RSD portfolio. Assist with crowd control and ensure a smooth entry for guest. The ideal candidate will be an outgoing, charismatic, and engaging individual that is excited to be part of the opening team for a first-of-its-kind entertainment offering in Hawai‘i. You are detail-oriented, reliable, and able to work quickly and accurately while maintaining a professional and welcoming demeanor.
The Ticket Agent will have the opportunity to:
· Process merchandise sales, ticket sales and VIP Experience upsells, ensuring prompt and courteous service to all guests;
· Assist sales department with group reservation inquiries, bookings, group check-ins and will call
· Build Customer Accounts in Outbox with accurate guest information;
· Utilize and balance a cash drawer and ticket sales with various tender types;
· Provide educated answers to guest questions and able to furnish detailed information regarding ‘AUANA show details, Cirque du Soleil Entertainment Group, and the OUTRIGGER Waikiki Beachcomber Hotel facilities and services;
· Resolve guest issues within scope of authority and escalate to supervisor as necessary;
· Maintain up-to-date knowledge on Cirque ticketing policies and purchase agreement information;
· Contribute to a positive work-life environment at the box office that promotes customer service, sales, and safety;
· Maintain a neat work environment and a clean and presentable demeanor based on Cirque du Soleil's appearance policy;
· Maintain communication with Box Office Managers regarding ticketing problems and or customer service issues;
· Complete other related job duties as assigned.
What does it take for this role? The following hard skills are the basics of what's needed to be successful in this position:
· Previous customer service experience in a ticketing, live entertainment, or similar work environment;
· Knowledge of Outbox or other similar ticketing platform;
· Possess the ability to learn ticketing software and retain a high level of complex information.
· Be comfortable working in a loud environment;
· Be calm, motivated, polite, and courteous;
· Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in uniform shirt, black pants, black socks, and black shoes (no logos);
· Understand and exemplify a high standard of customer service and hospitality;
· Strong attention to detail;
· Working fast and efficiently under pressure;
· Ability to provide excellent customer service and be a team player;
· Availability to work varied shifts, including weekends and holidays;
· Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
· Fluent in English, both written and spoken; Fluent in other languages, such as Japanese is an asset;
· Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization.
Compensation:
· The hourly rate for this position is $19 USD/hour.
· This rate is location-specific and compensation in other geographies may vary.
Relocation:
** Please note: This position is required to be on-site in Hawai'i. There will be no relocation assistance provided for this position.**
As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we're talking about, firsthand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won't pretend like we have every answer, that's why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
· Teamwork - we thrive with collaborative teams, regardless of titles or departments;
· Respect - when we ask someone to join our team, it's because we trust and respect you;
· Integrity - whether you work behind-the-scenes or in the office, you're being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important;
· Authenticity - we want you to bring your full self to work, this is a place where you don't need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
· Being heard - you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!
Come create with us and let us show you what a “circus family” feels like!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.
Rental Sales Agent - FT
Agent Job 18 miles from Ewa Beach
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
What You'll Do:
You will be responsible for renting our cars and promoting our products and services at our airport rental counters. This includes processing contracts, listening to and identifying customer needs, effectively upselling our offerings and services to enhance their travel experience while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage plus an extremely profitable commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) (New York and Puerto Rico: weekly wage)
Minimum commission guarantee or actual commission, whichever is greater, for the first two months
On the job training to enhance your professional sales skills
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
High School Diploma (or equivalent)
Effective verbal communication skills
Basic computer skills (typing, data entry)
Professional, engaging personality
Flexibility to work all shifts
Must be able to sit, stand and type for prolonged periods
Must be 18 years of age and legally authorized to work in the United States
6 months real estate or retail sales experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Customer Service Agent Part Time
Agent Job 11 miles from Ewa Beach
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour.
**What you'll do**
+ **These are the essential functions of the job** _This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._
+ Issue, reissue and refund passenger tickets
+ Book, ticket and confirm flight reservations
+ Rebook passengers on oversold flights and during irregular operations
+ Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
+ Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
+ Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
+ Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
+ Operate jetways/bridges for purposes of boarding and deplaning passengers
+ Make boarding and departure gate announcements
+ Deliver domestic/international flight documents
+ Perform passenger service flight close-out procedures
+ Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters
+ Maintain timeline of flight boarding process
+ Perform customer service on the job training
+ Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
+ Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
+ Queue lines at ticket counter kiosks and ticket counters
+ Clear/verify international documents at kiosk in the ticket counter area and activation stations
+ Accept and activate passengers' self-tagged bags at activation stations
+ Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
+ Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts
+ Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
+ Respond and assist during security and/or emergency situations
+ Provide connecting passengers with gate information
+ Provide quality customer service in a professional manner and in accordance with American's guidelines.
+ Adhere to company policies, procedures, and performance standards.
+ Complete job-relevant trainings
+ Adhere to government regulations (e.g. DOT, FAA, TSA)
+ Use multiple internal resources/systems including during customer interactions
+ Wear uniforms as required by company policy
* Reasonable accommodations may be made for qualifying individuals with disabilities.
**Depending on your airport size, you may also do the following:**
Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High school diploma or GED or international equivalent
+ Bilingual language skills required in some locations
+ Applicable valid driver's license as required by local authorities
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
+ Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
+ Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
+ Must be authorized to work in the U.S.
**Preferred Qualifications- Education & Prior Job Experience**
+ Working knowledge of Sabre or any other Passenger Service System
+ Previous face to face Customer Service experience
+ Working in a fast pace environment
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Customer Experience Representative
Agent Job 11 miles from Ewa Beach
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
* Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
* Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
* Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
* Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
* Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
* Prepare update forms for deposit and loan accounts, such as address and phone number changes.
* Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
* Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
* Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
* Education:
* High School diploma or equivalent
* Experience:
* 1+ year of customer service experience
Competencies:
* Achieving Results - Perseverance
* Achieving Results - Decisiveness
* Communication & Influencing - Approachability
* Operating Skills - Time Management
* Self-Management - Adaptability
Knowledge, Skills & Abilities:
* Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
HNL Janitorial Agent
Agent Job 11 miles from Ewa Beach
Job Summary: The Environmental Services Specialist is responsible for performing custodial duties and other miscellaneous duties in order to ensure that building and facilities are maintained in a healthy, safe and sanitary manner. Knowledge or willingness to learn proper cleaning techniques is essential.
Responsibilities:
Collect trash and replace garbage liners, clean garbage receptacles as required
Dust and cleaning of all furniture, fixtures, and horizontal surfaces as required
Vacuum all carpeted areas, mop tile and concrete floor areas as required
Wash, disinfect, and restock all restroom floors, toilets, toilet seats, paper and soap dispensers as required
Empty trash in all washrooms, clean mirrors, walls and toilet partitions
Cleaning windowsills and windows
Report minor maintenance repairs and any damages
Maintain janitor closets in a clean, organized and safe manner
Maintain janitorial equipment in a clean, safe and operable condition
Proper labeling, dilution and use of all chemicals
Wear proper Personal Protective Equipment at all times
Perform other duties as assigned
Qualifications
Strong follow-through on delegated tasks and assignments
Ability to operate and use tools/equipment
Ability to follow oral and/or written instructions
Maintain a positive attitude
Good client/customer service skills
Ability to prioritize multiple tasks
Ability to work effectively independently or with a team
Basic knowledge of general housekeeping methods and practices, cleaning products and use
Job Type: Fulltime
8:00AM-4:30PM
6:00PM-2:30AM
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
#USHHP
HNL Cargo Customer Service Agent
Agent Job 11 miles from Ewa Beach
About U.S. Aviation Services
US Aviation a United Service Companies, is a contracted ground handler for commercial airline carriers and cargo operators.
Established in 1965, United Service Companies ("USC") began as a maintenance company and trade show service provider in Chicago, Illinois. Today, our company is comprised of five specialized groups that deliver unparalleled custodial, staffing, and security services for customers with diverse business needs from the Eastern Seaboard to Hawaii. Throughout, our company's overarching goal is to provide exceptional customer service by exceeding our customers' expectations.
At USC, we are passionate about customer service. Our service is unmatched in the industry because of the training we provide. With a strong attention to detail and the quality of service, our entire staff is fully trained to excel in four- and five-star properties.
We pride ourselves on partnering with our customers, and we are committed to providing each customer high-quality services at a competitive price. In this day of cutting corners and cutthroat pricing, you can rest assured that we will not sacrifice quality for cost.
Our areas of focus include commercial cleaning services, facility support services, complete staffing solutions, hospitality services, trade show and convention services, security solutions, and aviation services.
As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to:
Airport Operations Customer Service Agents and Baggage Handlers
Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening
Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks
Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling
Role and Responsibilities
As a Cargo Customer Service Agent your primary job duty is, but is not limited to the following:
To ensure the safety and security of all cargo tendered for transportation and distribution
Follow all government and operational regulations
Keep records of all goods shipped, received, and stored
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods
Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group; Verify shipping documentation
Prepare manifests showing numbers of cargo, cargo weights, mail, and transmitting data to destinations
Advise clients on transportation and payment methods
Track delivery progress of shipments
Notify consignees or customers of cargo arrival and arrange for delivery
Retrieve stored items and trace lost shipments as necessary
Attach address labels, identification codes, and shipping instructions to containers
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods
Qualifications and Education Requirements
18 years old or have a valid government issued workers permit
High school graduate or GED
US Citizen (Screener qualified)
Ability to stand for long periods
Lift 25-75 lbs.
Ability to pass a pre-employment drug screen, obtain a SIDA badge, USPS certification, and 10-year back ground check
Preferred Skills
Customer service
Additional Notes
US Aviation is a drug-free environment and has a strict zero tolerance policy for violence and harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
#UAHNL
Pricing Integrity Agent
Agent Job 11 miles from Ewa Beach
Workplace Type: On-site
Zip Code: 96818
Standard Hours: 15-20
Compensation Range: $16.50 - $18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work!
We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour!
Great gig to earn extra money by working independently, good for anyone with flexible time to spare!
As a Store Scanning Specialist, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money.
Why scan with RetailData?
Choose your own hours! When you work is totally up to you within our clients window
Easy to get started! We will provide detailed training
Earn extra money! Achieve your short-term goals or long-term collecting with RetailData
Make a guaranteed hourly minimum! (only for areas with wage floor)
Benefits:
Training to build speed and increase pay.
Ability to control what you earn.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation
Guest Sales Agent
Agent Job 11 miles from Ewa Beach
Guest Service Agent
Department: On Demand Reports to: Airport Operations Manager Status: Non-Exempt
Starting at $16/Hr
1. Job Purpose/Objective:
The Guest Sales Agent (GSA) delivers a high level of personalized service to all clients, passengers, vendors, etc. This individual will represent the Company in a professional manner infusing the Spirit of Aloha in all their interactions and applying the Standards of Service Excellence at all times.
2. Essential Job Functions:
General Responsibilities
The GSA checks in at airport office and, using appropriate log sheets, signs out all equipment needed to perform responsibilities/assignments.
Checks airport arrivals to verify whether flights are on time and/or delayed.
GSAs must be at assigned stations to meet and greet passengers upon arrival.
This position is responsible for notifying Dispatch when guests are ready to be picked up and transported.
Once assignment is completed, the GSA checks with Dispatch for any updates to assignments and/or manifest. The GSA will move on to the next assignment as directed.
At end of the shift, the GSA is responsible for filing their daily report and turning in all company issued equipment they signed out at the beginning of their shift.
The GSA is responsible to attend all training and/or staff meetings, as directed by Management or Leads. Screening, interviewing, and selection of qualified individuals for available AOA positions
Customer Service Responsibilities
Following the Company's Standards of Service Excellence, the GSA will greet all passengers at Baggage Claim.
GSAs are responsible for acquiring, labeling, and loading the guests' luggage.
Escorts guests to their appropriate shuttles and assists with boarding as needed.
Sale Responsibilities (“Hawking”)
The GSA will identify potential customers for the Roberts Hawaii Express Shuttle Service and approach them in a cordial and friendly manner to offer our transportation services.
Provides concise and accurate information on the Company's services, schedules, and costs. Will contact appropriate parties if information requested by guest is unavailable or unknown.
Replies to complaints and resolves customer issues as they arise in a quick and accurate manner.
Maintains communications with Dispatch and Airport Express Lead to update information on additional guests.
Processes guest's information to include credit card transactions and any special requests.
The GSA inputs departure reservations for round trip sales using Quick Entry Res.
Assists with loading guests once all appropriate procedures and transactions have been successfully completed to confirm the guest as a passenger in the Roberts Hawaii Express Shuttle Service. Acquires, labels, and loads luggage as needed.
The GSA confirms destination with driver and releases driver.
Payment Collection
Collect payment for trip tickets and other purchases.
Organizes Register area and check supplies (Register tape, tabs, tabbooklets, drink order slips, etc.)
Retrieves and secure money bags, keys, closing paperwork and complete pre-shift count of all cash. Reports any discrepancies immediately to Supervisor.
Completes a preliminary count of cash drawer (without starting bank) and match totals to the Net total on the X printout).
Close-out
Locks drawers, register, display case and re-organize register area.
Verifies sales totals with Shift Supervisor prior to placing cash and travelers' checks (sales) into deposit bag.
Completes Cash Remittance and Tip Reporting Log, submit to shift Supervisor to verify proper reporting.
Responsibilities towards ADA guests
Accurately identifies requests for special assistance and ensures appropriate staff and equipment is available to fulfill these requests.
Displays willingness to make necessary adjustments as changes or services are added to the request.
Inquires with guest on whether assistance is required, and if so, what type of assistance may be provided for the guest.
Understands the importance of properly handling assistive devices, such as walkers, cane, crutches, etc. If necessary, inquires with guest for permission to move devices.
If physical contact is needed to provide required assistance, the GSA will indicate this to the guest and will explain the process so the guest knows what to expect. The GSA should ensure the guest is in agreement with the process before taking action.
If an offer of assistance is declined by the guest, the GSA should remain ready to assist if circumstances warrant the assistance or if guest reevaluates the situation.
The GSA treats each customer with compassion and patience, and through training, develops the qualities and skills required to provide effective service.
The GSA is responsible for completing awareness and sensitivity training as required by ihe Company, as well as any additional training needed to better address specific situations and properly fulfill the needs of guests with various disabilities.
Attendance and Appearance
The GSA is responsible for knowing the daily schedule and obtaining their schedule for the next day.
Understands the importance of timeliness on each assignment, as it directly affects our guests and the Company's image.
Must be in proper uniform, meeting the Company's standards for appearance and grooming.
Other duties and/or assignments as needed.
2. Essential Skills (Minimum qualifications individual must possess when entering position) - i.e. skillsets, education, certifications, etc.:
High School diploma or GED.
Minimum of 18 years of age.
Ability to work flexible shifts - weekends, evenings, holidays.
Ability to adjust to changing schedules.
Simple math skills addition, subtraction, multiplication.
Knowledge of how to balance a till.
Able to speak before groups while giving instructions and directions to others
Ability to perform simple math functions.
Must be someone who enjoys standing and walking a majority of the time.
Knowledgeable about Oahu and local attractions as well as hotels.
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
Has a global view and is comfortable and effective working with global partners, understands global markets and international considerations.
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, meets deadlines.
3. Working Conditions/Job Environment:
Must be able to stand, and walk for sustained periods of time.
Medium work- exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently, and/or 10 pounds of force frequently to move objects.
Stooping, kneeling, climbing, reaching, pushing, pulling and lifting for extended periods of time.
Expressing or exchanging ideas by means of the spoken word; must convey detailed or important spoken instructions to other workers accurately.
Ability to receive detailed information through oral communication, and make fine discriminations in sound.
The worker is required to have visual acuity to perform activities as related to their job duties.
The worker is subject to both environmental conditions: Activities occur inside and outside.
The worker is subject to hazards. includes a variety of physical conditions such as proximity of moving mechanical parts and moving vehicles.
Subject to atmospheric conditions: one or more of the following conditions affect the respiratory system of the skin: fumes, odors, dust, mists and gases.
Some remote work may be necessary.
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EEO/M/F/VET/Disabilities
Rental Sales Agent - FT
Agent Job 18 miles from Ewa Beach
$16.25/hour Unlimited Commission - Average FT Earnings is $71,528/year Shift Premium may Apply
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. Well help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
What Youll Do:
You will be responsible for renting our cars and promoting our products and services at our airport rental counters. This includes processing contracts, listening to and identifying customer needs, effectively upselling our offerings and services to enhance their travel experience while providing excellent customer service.
Perks Youll Get:
Bi-weekly hourly wage plus an extremely profitable commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) (New York and Puerto Rico: weekly wage)
Minimum commission guarantee or actual commission, whichever is greater, for the first two months
On the job training to enhance your professional sales skills
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What Were Looking For:
Effective verbal communication skills
Valid Drivers License
Basic computer skills (typing, data entry)
Professional, engaging personality
Flexibility to work all shifts
Must be able to sit, stand and type for prolonged periods
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months real estate or retail sales experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, were moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Kailua KonaHawaiiUnited States of AmericaRequiredPreferredJob Industries
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