Customer Service Representative
Agent Job 8 miles from Erlanger
Customer Success Specialist - Cincinnati, OH.
Our team is looking for a dynamic and excited candidate to join our Customer Success team. You will serve as the first point of contact for inquiries, concerns, and support related to our products/services. The primary goal of this role is to ensure a positive customer experience, resolve issues efficiently, and uphold the company's reputation for excellent service. The sky is the limit for the right candidate, so read on for more information and if you think you tick all the boxes, apply today!
Customer Success Specialist Job Description
Interacting with customers to provide troubleshooting assistance daily
Identify, assess, and resolve customer issues promptly and effectively, ensuring a high level of customer satisfaction.
Accurately document all customer interactions, issues, and resolutions in the company's CRM system, ensuring proper record-keeping for future reference.
Responding to client enquiries.
Attending staff and client meetings.
Completing sales transactions and maintaining records.
Helping the sales team to acquire new customers.
Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
Providing general admin support.
Customer Success Specialist Requirements:
Must be local to the Cincinnati area
Strong computer skills
Strong customer service and problem resolution skills required to be successful in role
Ability to multitask and navigate through multiple windows and screens
Must have access reliable transportation to our offices in Cincinnati
Applicants should be comfortable working in a fast-paced environment
Must be able to efficiently process sales and customer upgrades
Customer Success Specialist Work History and Educational Requirements
High School Diploma or equivalent is required, some college completion preferred
Previous experience in a customer service or customer facing role
Effective verbal communication skills
Able to maintain a professional and welcoming demeanor throughout all customer interactions
Please submit your résumé to apply!
Real Estate Agent
Agent Job 8 miles from Erlanger
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Customer Service Account Representative - Bilingual English/Spanish
Agent Job 29 miles from Erlanger
BASIC FUNCTION:
Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.
RESPONSIBILITIES:
Enter and maintain pricing and customer details in appropriate systems.
Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system.
Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into Price Offer Management system as well as ensure that all are informed of key issues/accounts.
Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager.
Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling.
Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details.
Process returns, credits and debits in SAP in accordance with existing procedures.
Coordinate imported products via the chain order process in SAP.
Coordinate orders with third party suppliers through the third-party order process in SAP.
Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products and other related issues.
Performs other duties as assigned.
QUALIFICATIONS:
High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Experience in export transportation or international business in the industrial chemical market is preferred. Import/Export experience is highly desired.
The ideal candidate must possess:
Must be bilingual (English/Spanish).
Solid communication skills both written and verbal.
Excellent organizational and interpersonal skills.
Computer skills and proficiency with automated sales systems.
Ability to input data quickly and accurately and function in a fast pace environment.
Ability to perform multiple tasks under pressure and analyze problems with minimum supervision.
Ability to maintain confidential information at all times.
Working knowledge of Microsoft Word and Excel.
Working knowledge of SAP.
Ability to develop rapport with customers and carrier vendors.
Must possess current US employment authorization; sponsorship not available for this position.
EOE
Insurance Agent
Agent Job 8 miles from Erlanger
Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products.
Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards.
What you will do for Constructive Insurance:
Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods
Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business
Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners
Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information
Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements
Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations
Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested
Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis
Develop domain knowledge of Fay's business to include an understanding of organizational objectives
Maintain broad influence through ongoing development of relationships across the organization
Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training.
Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct
Perform other duties and responsibilities as assigned
What you will bring to Constructive Insurance:
Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED)
Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in the home state, with a willingness to acquire additional state licenses as needed
2+ years of relevant sales experience
Previous experience in mortgage, servicing, or financial services industry
2+ years' experience in Insurance Sales, preferred
2+ years of outbound call center experience in Customer Service
Encompass experience or similar software preferred
An active network of investor customers/ brokers a plus
Knowledge of business structures like LLC, LP, SP, and others
Knowledge of state-specific insurance requirements
Strong verbal and written communication skills
Customer service focused with strong interpersonal skills
Collaborative work style; high team-orientation
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgment
Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions
Strong project management skills
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to prioritize; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Strong skills in MS Word, Excel, and PowerPoint
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Real Estate Agent- No experience required!
Agent Job 4 miles from Erlanger
Pivot Realty Group is one of the the Fastest Growing Brokerages in Cincinnati
Pivot is looking to add quality people to our team. No Real Estate experience is required, actually it's preferred that you do not have it! We are looking to add new people to the industry and or those who are in Real Estate Classes currently. Unique opportunity to bet on yourself with life changing results possible! Apply even if you think that you may not be the "perfect" fit. We can figure that out together.
Pivot Agents have access to:
Potential to make $100,000+
Culture/environment that cares about our Agents
Proven Lead Gen System
Support system and Agent Development Program (no cost)
Cutting Edge Technology Platform Included
Dynamic Broker Leadership
Dedicated Career Development Department for all Agents
Office Space, Realtor essentials at no cost
Requirements to join Pivot:
Be committed to obtaining an Ohio or Kentucky Real Estate License
Have a positive mindset and strong communication skills
Interested in the opportunity of a 100% Commission Career
Pivot Real Estate Agents spend their time:
Growing their book of business via Prospecting and Networking for Referrals (using Pivot's proven systems)
Working with Buyers viewing properties
Working with Sellers
Job Types: Full-time, Part-time
Commission Pay: $50,000.00 - $150,000.00 per year
Experience level:
No experience needed
Schedule:
Choose your own hours
Education:
High school or equivalent (Required)
Experience:
Sales: 2 years (Preferred)
Customer Service: 2 years (Preferred)
Customer Service Representative
Agent Job 8 miles from Erlanger
Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. Successful team members will be customer-focused, organized, and able to handle inquiries with professionalism. As a key part of our customer service team, this team member will ensure our clients receive exceptional service, timely support, and effective solutions to their needs.
Primary Responsibilities:
Input customer's orders, data, and information into CRM technology.
Serve as a point of contact for customers, addressing inquiries via phone, email or chat (No cold Calling).
Provide product information, order updates and resolve customer issues.
Collaborate with sales and inventory teams to ensure timely and accurate delivery of products.
Process orders, returns, and exchanges efficiently.
Maintain accurate records of customer interactions and transactions.
Assist in tracking backorders and provide updates to customers as needed.
Maintains and refines a database of customers, contacts, and prospective customers.
Tracks customer sales activities for account retention and development.
Perform other related duties as required.
Required Experience and/or Skills:
High School Diploma or GED.
1-2 years experience in an internal service-based support role, preferably in a B2B or industrial environment.
Strong interpersonal skills, problem-solving ability, and attention to detail.
Strong verbal and written communication skills.
Proficient in the use of computers and software (Excel, Word, Microsoft Office, CRM Software) (Prior P21/Epicor Software experience is a plus).
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8-hour shift
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Ocean Import Agent
Agent Job In Erlanger, KY
The Ocean Import/Export Forwarder will oversee and manage the logistics of air imports and exports, including shipment tracking, documentation, and client communication. This role is essential for coordinating the end-to-end process of air import shipments, ensuring timely and efficient delivery while meeting all compliance requirements.
Key Responsibilities:
Track and trace shipments using Cargowise software
Coordinate with clients, international colleagues, and various vendors, such as airlines, warehouses, and trucking companies
Manage billing processes and audit vendor invoices
Organize delivery of air imports and process necessary documentation
Approve freight invoices and credit notes in alignment with agreements
Ensure compliance with customs and trade regulations and develop a strong understanding of client agreements
Qualifications:
Experience: 1-3 years in freight forwarding; experience in air import/export logistics is highly preferred
Education: Open to various educational backgrounds
Skills: Strong attention to detail, process-oriented, able to work efficiently in a fast-paced environment
Software: 1+ years of experience with Cargowise is highly preferred
Languages: Fluency in English
Perks:
Opportunity for growth, with promotional paths available both within the U.S. and globally
Competitive benefits package, including:
Paid vacation
Medical, dental, and vision insurance
Long-term disability and life insurance
401(k) retirement plan
Tuition reimbursement program
Inbound Customer Service Representative
Agent Job 20 miles from Erlanger
TCS is here to make a difference through technology. Leading the way in innovation for over 55 years, we build greater futures for businesses. The Inbound Customer Service Representative will have the following responsibilities:
• Handle inbound calls and email services inquiries on queries such as:
1) Process & status of Estimate or Supplement
2) Payment Status - Rental, Tow, Property Damage
3) Payment Issuance
4) Analyzing Payments - Void and Reissue requests
5) Status of Estimates, send copy, advise assignment submission instructions
6) Supplement or Estimate stuck in process
7) Status of Deductible
8) Status on Rental
9) Advise status on Tow
10) Advise status on Total Loss
11) Supplements not Approved, advice on supplement process
Candidate should have the following skills & Background:
* 1+ years of Call Center experience
* High School Diploma
* Experience using Microsoft products
#LI-SS3
Air Export Agent
Agent Job 8 miles from Erlanger
The Air Export agent will be responsible for the exporting process A-Z. Full training provided.
Customer Service Insurance Agent
Agent Job 8 miles from Erlanger
We are a family run business that started in 1973. We pride ourselves in making each employee's experience special and worthwhile. At McCluskey Chevrolet, you'll have the opportunity to drive your career to new heights or simply enjoy your work experience at your own pace. We have a supportive, team-oriented environment.
We are an INDEPENDENT AGENCY servicing customers nationwide.
RESPONSIBILITIES:
As a Customer Service Agent your main responsibility will be to grow customer loyalty and keep agency retention at or above 95%
Grow and maintain best in class customer relationships from the initial sale or call and throughout their experience at McCluskey
Full Time - Monday to Friday - Possible Saturdays
Gather and analyze key information to help clients find the most discounts and best coverage options
Cross Sell existing clients to help find the right insurance solutions and to maximize all policy discounts
Assist the personal lines renewal process to discuss existing and new policy opportunities
Best in class support of all customers on incoming and out-going calls. Professionally handle II billing renewal and new business request promptly
Answer phones, handle billing issues, renewals etc.
WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:
2 years of successful personal lines sales experience
P&C Insurance license for OH
Proficiency to multi-task, follow-thru and follow-up
Excellent communication/people skills
Confidence and ability to take initiative
Ability to work independently within a team
HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):
Medical, dental, and vision benefits
Voluntary benefits available
Paid time off
Paid company holidays
401(k) with conditional employer match after one year of employment
Growth potential
Automotive discounts
IF YOU ARE QUALIFIED, YOU WILL BE CONSIDRED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************
Wire Processing Agent
Agent Job 25 miles from Erlanger
ABOUT US
Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for six consecutive years from 2019 to 2024! Also recognized as a Top Workplace in the United States by USA Today in 2024! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every employee makes a difference, and together we impact the lives of our members and the communities that we serve.
Joining our team has its perks:
Generous PTO including Birthday PTO
Education Assistance
Ample Growth Opportunities
401k Plan with Match Up To 5%
11 Paid Holidays
Company Paid Group Life Insurance, STD, & LTD
Affordable Insurance Plans
Employee Loan Discounts
And Much More!
POSITION PURPOSE
Responsible for daily processing and balancing of incoming and outgoing wires for the Credit Union: this includes wires requested by the membership as well as corporate wires related to activities in other departments such as the Accounting and Mortgage Departments. Answers phone calls to their individual extension as well as to the department's group line assisting other employees with questions. Assists other Payment Systems team members as requested for other duties as assigned.
Note: This is not a remote position.
ESSENTIAL FUNCTIONS & BASIC DUTIES
Maintains electronic files of appropriate wire related items.
Creates or maintains appropriate reports according to Credit Union procedures and regulations.
Daily files for incoming and outgoing wires to or from the Federal Reserve Bank.
Documents wire activity on appropriate internal forms to assist in balancing the Federal Reserve Bank account.
Monitors for fraud or other activity that may result in a loss to the member or to the Credit Union.
Accurately creates wires in the system based on the instructions given on wire request forms or other documents provided by the wire requester.
QUALIFICATIONS
Education/Certification:
High School Graduate or equivalent.
Required Knowledge:
General knowledge of related banking activities.
Experience Required:
One month to twelve months of similar or related experience.
Typing or keyboarding experience required.Microsoft Excel experience required.
Previous Credit Union experience preferred.
Skills/Abilities:
Excellent typing skills.Attentive to detail and accurate. Well organized.Cooperative and willing to assist others.Ability to use computer applications, adding machines, and telephones. Strong written and verbal communication skills.
Customer Service Agent, CVG
Agent Job 7 miles from Erlanger
Full-time & Part-time Positions Available Customer Service Agents employed by Trego Dugan Aviation Contractor for Allegiant Air, Frontier Airlines and Sun Country at the Cincinnati/Northern Kentucky International Airport (CVG).
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test
Available to work nights, weekends, and holidays
Must be able to complete required training
Customer Service Agent
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Physical Demands :
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
MUST be able to work a flexible schedule including nights, weekends and holidays
Medical Call Center Agent (Part-time, Mon & Tues, 1st shift)
Agent Job 8 miles from Erlanger
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Call Center Agent:
High School Diploma or Equivalent required
Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
1-2 years Call Center experience preferred
A day in the life of a HSO Medical Call Center Agent:
Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
Marketing Agent
Agent Job 8 miles from Erlanger
About Us Blue Print Out is a dynamic and fast-growing company dedicated to delivering innovative marketing solutions for businesses of all sizes. Based in Cincinnati, OH, our mission is to help brands connect with their audiences through strategic planning, creative campaigns, and measurable results. We are committed to fostering a collaborative and results-driven work environment where every team member has the opportunity to grow and succeed.
Job Description
We are seeking a motivated and detail-oriented Marketing Agent to join our team. The ideal candidate will be responsible for planning, executing, and analyzing marketing campaigns, while supporting the development of strategic initiatives to increase brand awareness and customer engagement.
Responsibilities
Assist in the development and implementation of marketing strategies
Conduct market research to identify new opportunities and trends
Coordinate and execute promotional campaigns and events
Collaborate with internal teams to ensure brand consistency and message alignment
Prepare marketing materials, reports, and presentations
Monitor and evaluate campaign performance and provide actionable insights
Maintain and update customer databases and marketing systems
Qualifications
Qualifications
Bachelor's degree in Marketing, Business, or a related field
Previous experience in marketing, sales, or related roles preferred
Strong analytical, organizational, and communication skills
Ability to manage multiple tasks and meet deadlines
Proficiency in Microsoft Office Suite and general marketing tools
Additional Information
Benefits
Competitive salary based on experience
Opportunities for career advancement and professional development
Supportive and growth-oriented team environment
Training programs to enhance marketing and communication skills
Full-time employment with consistent schedule
Call Center Specialist
Agent Job 5 miles from Erlanger
Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies
►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol
►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy
►Regularly communicate with appropriate staff to access scheduling and study support needs
►Proactively identify and communicate project challenges, problems, and/or potential deficiencies
►Meet or exceed productivity goals consistently
Competencies:
►Excellent customer service skills
►Must be self-motivated, results-oriented and a quick learner
►Excellent organizational skills required
►Ability to function in a fast-paced, deadline-driven environment
►Attentiveness to detail
►Respond to the urgent needs of the team quickly and professionally
►Previous call center experience preferred but not required
►Knowledge of medical terminology a plus-training provided Required Education/Experience:
►High school diploma or equivalent
Geek Squad Agent (Retail Store)
Agent Job 8 miles from Erlanger
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID980956BR
Location Number 001474 Colerain OH Store
Address 9845 Colerain Ave$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Medical Call Center Agent (Part-time, Mon & Tues, 1st shift)
Agent Job 8 miles from Erlanger
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Call Center Agent:
High School Diploma or Equivalent required
Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
1-2 years Call Center experience preferred
A day in the life of a HSO Medical Call Center Agent:
Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
PT Weekend Hotel Front Desk Agent (2nd Shift)
Agent Job 27 miles from Erlanger
The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager.
This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child watch (3 hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed
Integrity to safeguard confidential information
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Front Desk Agent
Agent Job 49 miles from Erlanger
The Nationwide Hotel and Conference Center located in Lewis Center is searching for a Front Desk Agent to join our team!
Our attractive compensation package includes a $16 hourly wage. (Full-time associates will have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.)
Other perks and benefits! Come work with us and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.
Nationwide Hotel and Conference Center primarily caters to large groups coming together for weddings, training classes, and corporate events. Because of this dynamic, every group and every day is different! We are looking for positive, outgoing, and guest-focused individuals that enjoy taking care of our guests. You will be part of a team that is responsible for a wide array of tasks including: welcoming our guests, ensuring that their billing is correct, giving them directions around our 15-acre campus, recommending dining and activities in the surrounding areas, making reservations, responding to emails, and communicating with other departments to ensure that our guest's stay is smooth from start to finish.
The Nationwide Hotel & Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Hotel Reservations (GSCA)
Agent Job 14 miles from Erlanger
Essential Job Functions:
Provide superior service to all customers.
Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas.
Accurate reservations input into property reservations system.
Accurate checking in and checking out/posting of hotel guests.
Responsible for the daily maximization and occupancy and rate goals.
Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries.
Responsible for accurate data entry into all hotel and casino systems.
Complete daily reports and checklists.
Deliver/sort mail; bulk mailings.
Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks.
Assist in baggage and coat check customer service.
Greet group guests visiting the property.
Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
Perform miscellaneous duties as assigned.
Maintain complete knowledge of departmental policies, procedures and service standards.
Job Qualifications:
Experience Required: Guest Service Center Agent or similar experience.
Education Required: High school diploma or equivalent.
Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills.
Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.