Agent Jobs in Englewood, CO

We are partnered with a national insurance organization representing farmers and ranchers across the United States and specifically serving Colorado since 1950. With some of the best trained agents in the state, they're dedicated to providing the best in customer service. Headquartered in Centennial, CO we are actively seeking licensed agents in the Lone Tree area. The ideal candidate will have the benefit of working for a top-rated company with state and national brand recognition, coupled with the flexibility of running your own business. And with commission-based compensation, there's no limit to how much you can earn. REWARDS You will be provided the ability to offer top-quality products and services to our clients with the satisfaction of making a real difference in people's lives $100,000 or more is attainable the first year, and the potential is unlimited Offers the strength and stability of a 60-year old company, while providing a family atmosphere. With over 50 offices throughout the state, we are able to reach almost everybody, rural or urban. Multi-line company; agents sell a wide variety of products including Auto, Homeowners, Life, Health, Commercial, Farm and Ranch, and multiple mutual fund families. REQUIREMENTS Property and Casualty and Life Insurance licenses Ability to organize, operate and assume the risk of running a business with a focus on customer service Financially responsible and stable Strong work ethic Good Credit History Previous sales or management experience a plus Bachelor's Degree Preferred (not required) Complete Assessment (POP 7) RESPONSIBILITIES Meet with clients to understand their insurance needs and assess their risk profile. Analyze existing policies and coverage to identify potential gaps and recommend suitable insurance solutions. Maintain strong relationships with existing clients through regular communication and periodic policy reviews. Address client inquiries, concerns, and claims promptly, providing exceptional customer service. Proactively manage policy renewals, reviewing coverage and premium changes with clients. Suggest updates or adjustments to policies based on changes in the client's circumstances or insurance requirements. Assist clients in assessing their risk exposure and recommend appropriate coverage levels to protect against potential losses. Educate clients on risk management strategies and best practices. Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply

Are you ready to embark on a rewarding career as a Sales Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Sales Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers! Job Description: With a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services. Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. You'll handle reservation/booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets. To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP. Desired Skills & Experience: Bachelor's degree or at least high school graduation. Permanent residence permit in the respective country (the company does not provide or assist with work permits). Minimum of 1 year experience in civil aviation or tourism. The ability to thrive in high-pressure situations. Excellent command of English and proficiency in local language(s). Availability to work in shifts, including overnight shifts. A team player who can also work independently when needed. Ability to multitask effectively and handle multiple tasks simultaneously. Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is a plus). Strong oral and written communication skills. Demonstrated a sense of responsibility and the ability to make accurate and effective decisions. We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.

A proactive Customer Service Representative eager to assist, support, and resolve customer issues, making informed decisions in a fast-paced team environment. Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are. Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility. Starting at $23.07 per hour, with an increase to $23.94 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more. Preferred Skills, Qualifications, and Experience Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Maintain compliance with individual licensing requirements according to regulations. Main Responsibilities Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************

Must be authorized to work in the US, no work visas offered at this time. The Burge Consulting Group protects families with term life, whole life, mortgage protection, annuities, index universal life, and debt elimination by utilizing our proprietary technology and sales process. There is no cold calling, our clients fill out a form requesting information and our assistance. As a field underwriter, you will call to set up appointments (virtually as needed) to meet with clients via video or phone to help them apply for the coverage. This is a unique opportunity to truly control your time, maintain that work life balance while establishing a financial legacy for your family. What Makes US Different LEADS LEADS LEADS - WE GOT LEADS! START OUT AT 80% COMMISSION WORK YOUR WAY UP TO 130 % LEADERSHIP DEVELOPMENT IS AT OUR CORE ALL EXPENSE PAID TRIPS WORK LIFE BALANCE ONE ON ONE MENTORSHIP CUTTING EDGE TECHNOLOGY PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES ( Foresters, Mutual of Omaha, Transamerica, Americo, Athene, F&G, SBLI, NLG, American Amicable, etc...) BONUSES ( Producer bonus, Capital Bonus, Slingshot Bonus etc...) Compensation Full-time agents have potential to make $100,000+ in the first year. Long term earnings generate $200K - $500K + per year Our company has a streamlined lead generation system, so there is NO COLD CALLING involved. Only those who have requested the information will be contacted. Its 100% COMMISSION ONLY. If you aren't licensed, our fast-track licensing program will get you licensed and in a position to earn. Responsibilities: - Scheduling Your Own Appointments From Clients Who Requested To Be Called - Generate quotes for new customers and use e-apps to submit new business - Generate new business through our leads and referrals - Cross-sell existing customers with other agency products - Process payments and service pre-existing clients (veteran agent's only) - Follow A Sales Process Designed To Make Closing Simple Requirements: Characteristics we ARE looking for: - Life Insurance license - if you don't have one we will help you - Self-Motivated and Goal Oriented - Disciplined and Driven to Improve - Believe in and Align themselves with our Core Values - High level of Consistency and Coachable - Humble and willing to Learn

IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required. This is an exciting and complex job that requires excellent communication, organization skills, and data entry management. The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions. You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks. Monday-Friday schedule working remotely (training will be in-person) 2-3 years of related work experience Bilingual Spanish and English required, written and verbal What We Offer: Competitive Compensation: $20/hour Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth. Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family. Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting. Job Duties: • Responsible for incoming calls and making outbound calls to resolve customer inquiries • Friendly and professional phone etiquette • Determines and develops approaches to administrative customer service assignments and research • Responsible for customer service tasks which require planning and judgment • Solves a broad range of customer service problems varying in scope and complexity Qualified Candidates Will: • Ability to manage heavy phone activity • Have a desire to delight customers and go above and beyond the call of duty • Be able to clearly articulate messages to a variety of audiences • Can establish and maintain strong relationships • Be able to offer alternate solutions to existing processes/procedures • Have time management in fast paced environment • Possess organizational skills to maximize productivity • Produce work that is accurate and with eye for detail • Seek to improve the job and provides solution-oriented feedback • Demonstrate business judgment by knowing when to work independently and when to collaborate • Can solve complex issues that are in the best interest of the customer and the company • Positively manage stress that is typical in a customer service environment • Write professional and friendly email communications in both Spanish and English • Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint • Be available to work an hourly position that may involve occasional overtime • Prior experience in SalesForce is a plus but not a must! ABOUT INTELLISOURCE: Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape. WE ARE INTELLISOURCE At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years. EOE STATEMENT IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer. #ISAllMulti

RMS - Repossession Agent Are you a highly skilled individual who thrives in a fast-paced environment? Do you have a dynamic personality and enjoy working in the field? If yes, then this job is perfect for you! Join Recovery Management Solutions (RMS), a U.S. based Financial Adjustment Services company, headquartered in Scottsdale, Arizona. We are currently seeking a Repossession Agent to locate and repossess various vehicles and equipment for Banks and Financial Lenders. As part of our team, you will have the opportunity to work on challenging and exciting assignments, while learning valuable skills in the Repossession industry. Responsibilities: Locate and repossess vehicles and equipment Collaborate with team members to ensure successful operations Adhere to company policies and procedures Requirements: No formal education required Ability to work 10-hour shifts on-site Full-time job type with paid time off, commission pay, and bonus pay

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Transdev in Englewood, CO is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: OR + Starting Pay of $17.00 per hour Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 9 days + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4954 Pay Group: ECE Cost Center: 429 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service. As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment. Responsibilities of the Sports-Minded Marketing Agent: Directly market and sell client services to potential consumers, ensuring excellent customer service Build strong connections through effective and professional communication Address and resolve customer inquiries with care, urgency, and professionalism Develop product knowledge to confidently present and promote services to consumers Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies Network with other marketing agents and sales professionals to share tactics and improve communication skills Qualifications for the Sports-Minded Marketing Agent: A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required Ability to communicate with consumers effectively in a direct setting A proactive mindset with the ability to handle challenges confidently A passion for sales and learning from other team members What We Offer For a Sports-Minded Marketing Agent: Extensive training to help you excel as a Sports-Minded Marketing Agent Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service A supportive and competitive environment Opportunities to contribute ideas and lead exciting client marketing and sales campaigns Opportunity to earn what you want through industry-leading commission incentives #LinkedIn-OnSite

Job Code: Community Management Specialist (FT) Address: 31200 Northwestern Hwy City: Denver State: CO Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner. As a successful Community Management Specialist, you will: * Manage and deposit daily collection of all monthly rentals, late fees, etc. * Hire, train, motivate and manage onsite staff. * Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds. * Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the * Maintenance Work Order system. * Attract new residents and retain current residents to increase the occupancy rate. * Manage all aspects of leasing. * Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts. * Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits. * Manage and organize paperwork flow. * Maintain financial operations and adhere to established budgetary guidelines. * Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff. * Ensure all information is entered in a timely manner into the management software and is accurate and complete. * Build relationships with residents and respond to all resident needs to identify and resolve issues. * Perform other duties as assigned. Minimum Requirements * A minimum of 2 - 3 years of property management experience required. * High school diploma or GED required. * Strong customer service, communication and organization skills. * Detail orientated and the ability to multitask and problem solve. * Proven leadership skills and the ability to be a team player in a fast-paced environment. * Ability to be flexible and work evenings and weekends. * Extended out of town travel required. * Valid operator's license. * Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred. Compensation: The annual salary range for this position is 65,000 - $75,000. Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc. We are Proud to Provide the following: * Competitive compensation plus eligibility to earn commissions and bonuses * Access to benefits including medical, dental and vision insurance * Short-term and long-term disability * Life insurance * Generous Paid Time Off and holidays * Flexible spending account * 401K with company match #indcorp

Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is looking for a personable and service-oriented Reservations Agent who can apply their people skills and property knowledge to connect our guests' needs and travel expectations with the Hotel's luxury offerings. You will also have the opportunity to earn additional pay incentives to increase your weekly paycheck! If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then you might be just the candidate we're looking for! Essential Job Functions: Conduct all telephone interactions and reservations in accordance with Forbes/Preferred service standards. Greet internal and external calls within 3 rings, promptly and politely. Anticipate and handle all guests' special requests and needs. Identify and create opportunities for up-selling on guest room reservations whenever possible. Maintain an up-to-date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions. Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers. Incentive Programs: Apply your sales skills to upsell room types and earn additional monetary incentives. Earn monetary incentives through our "secret shopper" program when you demonstrate exceptional guest service skills. Other duties as requested by manager. Qualifications: Previous hospitality reservations and/or customer service experience highly preferred, but not required. Must have excellent verbal and written communication skills, general computer knowledge, and should be proficient using MS Office products. Ideal candidate is someone who can balance working at an efficient, steady pace while maintaining a warm and guest-focused demeanor. Open and flexible availability is required. Interested candidates must be able to work weekends and holidays. Perks & Benefits: Medical, dental, and vision insurance options* Paid time off (PTO)* Paid holidays (including associate's birthday)* Paid sick leave Aflac supplemental insurance options 401(k) with Company match RTD EcoPass 50% employee discount in Spa and restaurant Discounted associate room rate * Requires Full Time employment status Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements FULL TIME POSITION AVAILABLE APPLICATION DEADLINE: 04/30/2025

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help set up and repair technology devices for customers * Monitor service queues and provide accurate status updates to customers * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience in working in retail or customer service * Passion for technology and desire to solve problems * Must be able to adapt and learn new skills in a fast-paced industry * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID982914BR Location Number 000211 Colorado Blvd CO Store Address 4100 E Mexico Ave Ste A$15.6 - $23.23 /hr Pay Range $15.6 - $23.23 /hr

Apply now to join the world of VIBE DINING as a key part of the guest experience! Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality. Exciting Pay Incentive Coming March 31st! We're rolling out a new pay incentive to reward our hardworking team members! * Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour. * Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour. Supervisors are eligible for the weekend incentive only. Take advantage of this opportunity to boost your earnings! Call Center Perks: * Full time employees receive $250 monthly commuter bonus * Part time employees receive $150 monthly commuter bonus * Two meals provided to Call Center Team Daily * Flexible scheduling options to accommodate work-life balance Shifts available: Thursday through Monday * 5:00pm to 1:00am * 3:00pm to 11:00pm * 2:00pm to 10:00pm Other shifts available JOB DESCRIPTION The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You'll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free. If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you! WHO YOU ARE * A driven individual who cares passionately about providing a high-level of customer service * Excited to grow your career with the leaders of Vibe Dining * Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365 * Has the ability to set priorities and meet deadlines * Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner * Has excellent phone etiquette with a personality that shines through to our guests * Good writing, time management, interpersonal, organizational, and communication skills * The ability to work in a high volume and ever-changing environment * Must have availability to work nights, weekends and holidays * Always maintains a professional demeanor and is punctual and reliable for your team members. The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) * Medical * Dental * Vision * Group Life and Disability * Group Accident Insurance * Group Hospital Indemnity Insurance * Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status * Paid sick time up to 48 hours per year. Employees accrue 1 hour of paid sick time for every 30 hours worked. * Employee Assistance Program (EAP) * Dependent Care Benefit * Employee Dining Discounts and/or complementary meals onsite * Traditional and Roth 401K Plan * Commuter Benefit The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion!

Part-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) **$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file) ** Team Members Will Enjoy: Free Gas or Free Bus Passes Free covered Parking 2 weeks PTO per year 6 Observed Holidays with Holiday Pay Health Benefits Insurance Package: Eligible the first of the month following 60 days! Medical, dental, vision, life insurance, short term disability, 401K & more! Career Development and Advancement Opportunities Tuition Reimbursement Flexible work schedules Team Member Referral program ($600 per team member referred!) Responsibilities include but are not limited to: Provides superior guest service, positively effects interactions with external and internal guests and team members. Demonstrates ability to deal with difficult guest in all types of business conditions and the ability to work harmoniously with co-workers. Answering PBX calls in professional manner responding appropriately to the intent of the call. Assigns guest accommodations in accordance with current procedures. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. Accepts same day and advanced reservations as required. Maintains guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints. Maintains ongoing knowledge of all company services and entertainment opportunities. Requirements To be successful in this role, you should have previous experience and knowledge that includes: Effective communication both written and verbal Completion of a high school degree or equivalent Must be well-organized and detail oriented. Must be able to work overtime as needed. Maintain positive Company morale and a professional attitude. Two months of on-the-job training or related experience. Prior hotel experience preferred. Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers. Salary: $17.29/hr. Applicants will be considered for ten days; posting will expire 4/11/25. Salary Description $17.29 / hr

***PLEASE NOTE BEFORE YOU APPLY*** YOU Must be at least 18 years of age, and be authorized to work within the US. We have an amazing opportunity to build dream vacations and business travel with major Hotels, Cruise Lines, Theme Parks and more! ● Full Training Provided ● Work PT or FT ● No experience necessary ● Computer or smart phone required ● Travel Perks. Major Benefits. ● Must be 18+ ● USA and Mexico residents preferred Roles & Responsibilities: ● Arrange Travel for businesses, sports teams, vacations, Weddings and more ● Determine customer's needs and preferences, such as schedules, costs and payment plans ● Plan and arrange tour packages, excursions, and day trips ● Book reservations for travel, hotel, flights, rental cars, special events, honeymoons ● Provide proper documentation to the clients such as, authorization forms, flights tickets, theme park tickets ● Make alternative booking arrangements if changes arise before or during the trip. Join SLM Bookings and receive the tools that will make you successful. As your mentor we will make sure you have: Certifications to start booking clients within a few hours. You will have your license, insurance, website, 2 back offices, and step by step training. Your own supplier accounts accessed through our 100's of suppliers available (i.e. Disney, Carnival, Voyage, Universal Studios, and All-Inclusive world travel resorts) Access to general marketing training, branding you, and running your agency. Daily and weekly tutorials to make your agency the top in sales and service One on One's Free to Discounted vacations for you and your family A community of other IBO agents, remember even though this is your business, you are not alone and we support all our agents. Requirements Requirements Must be at least 18 years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 for group bookings. Most vendors pay commission up to 16% of the booking fee. So if you are still vacationing and not cashing in on your own trips, that is money left on the table.

We're partnered with a family-run septic and grease trap service company based in Longmont, Colorado, offering 24/7 emergency support, system installations, and maintenance for both residential and commercial clients. With over 20 years of experience, they combine old-school reliability with modern tech to keep things flowing smoothly. They are seeking a professional, customer-focused Customer Service Representative/Scheduler to support daily operations and ensure smooth communication between customers and internal staff. The Customer Service Representative/Scheduler will be responsible for managing inbound calls, scheduling appointments, processing customer requests, and various administrative tasks around the office. This is an in-office role that requires strong communication and organizational skills, and the ability to be a team player. REWARDS Competitive hourly compensation of $25/HR Opportunity to support a mission-driven, professional team Room for growth and cross-training within the company A collaborative and supportive work environment REQUIREMENTS At least 2 years of Customer Service or administrative experience (3-5 years preferred) Ability to commute to an on-site location in Longmont, CO Excellent verbal and written communication skills Excellent interpersonal, negotiation, and conflict resolution skills Proficient in Microsoft Office Suite Bilingual in Spanish is a plus High school diploma or equivalent RESPONSIBILITIES Answer inbound calls and communicate with customers and employees professionally Schedule customer appointments accurately using scheduling systems Perform a range of clerical and administrative support tasks Maintain and update the customer database regularly Support internal teams and assist with other duties as assigned Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodation. We value diversity and encourage individuals from all backgrounds and experiences to apply.

American Airlines is seeking Full Time Customer Service Agent at the Denver International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 04-30-25. If interested please apply prior to this date. Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. * Issue, reissue and refund passenger tickets * Book, ticket and confirm flight reservations * Rebook passengers on oversold flights and during irregular operations * Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades * Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh * Perform passenger boarding, including ticket lift and/or boarding pass lift/verification * Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria * Operate jetways/bridges for purposes of boarding and deplaning passengers * Make boarding and departure gate announcements * Deliver domestic/international flight documents * Perform passenger service flight close-out procedures * Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters * Maintain timeline of flight boarding process * Perform customer service on the job training * Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations * Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters * Queue lines at ticket counter kiosks and ticket counters * Clear/verify international documents at kiosk in the ticket counter area and activation stations * Accept and activate passengers' self-tagged bags at activation stations * Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors * Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts * Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. * Respond and assist during security and/or emergency situations * Provide connecting passengers with gate information * Provide quality customer service in a professional manner and in accordance with American's guidelines. * Adhere to company policies, procedures, and performance standards. * Complete job-relevant trainings * Adhere to government regulations (e.g. DOT, FAA, TSA) * Use multiple internal resources/systems including during customer interactions * Wear uniforms as required by company policy Depending on your airport size, you may also do the following: * Perform Passenger Operation Control functions including air to ground communication as well as Tower functions * Assist international passengers through customs/immigration, including baggage recheck * Deliver boarding passes, international flight documents and customs/immigration forms * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High school diploma or GED or international equivalent * Bilingual language skills required in some locations * Applicable valid driver's license as required by local authorities * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience * Working knowledge of Sabre or any other Passenger Service System * Previous face to face Customer Service experience * Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. * Travel to the interview and any subsequent relocation expenses are the responsibilty of the candidate.

The Reservations Supervisor is primarily responsible for overseeing the day to day operations of the Reservations Department, ensuring that agents are following procedures and providing first rate service by effectively taking reservations and communicating guest inquiries accurately in a friendly and courteous manner; demonstrating patience, empathy, adaptability, consistency, clear communication, and knowledge necessary; have exceptional time management skill, an admirable work ethic, upbeat attitude and the ability to use positive language. Most communication is handled over the phone although some processes are dealt with via written communication. This position may be required to work nights, weekends and holidays. This is an in-office position located at 1624 Market St., Denver, CO 80202. The individual hired for this role is expected to be on-site and work in the office each day. Remote or hybrid work arrangements are not available for this position. Call Center Perks: Full time employees receive $250 monthly commuter bonus Part time employees receive $150 monthly commuter bonus Two meals provided to Call Center Team Daily Flexible scheduling options to accommodate work-life balance Shifts available: Thursday through Monday 5:00pm to 1:00am 3:00pm to 11:00pm 2:00pm to 10:00pm SUPERVISOR RESPONSIBILITIES o Oversee Reservation Agents o Monitors and evaluates phone calls and emails ensuring agents are following TOG standard procedures o Weekly full venue checks using OpenTable to ensure agents are following procedures and monitor overbooking/ irregular patterns o Assign daily tasks and ensure they are done. Assign additional tasks as they arise o Review opening and closing check lists o Review coyle reports, address any concerns and acknowledge accomplishments o Ensure that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. o Maintain accurate employee records pertaining to development and counseling o Ensures all updates/revisions are communicated properly to staff o Attend and facilitate meetings Reservationist Duties o Answering phones and emails when volume picks up or understaffed o Sending reports to management o Handles any difficult guests for reservationists o Works with management to remediate any issues o Follows up with guest recovery options OpenTable Management  Changing existing shifts/creating new ones  Closing days for Buyouts  Manage all updates i.e. Shift Notes, Bulletin Boards, Directions, Restaurant Info, Holidays Customer Service and Problem Solving  Quick thinker and able to step in and assist. Able to get to the bottom of an issue quickly to find a resolution that will satisfy the guest  Able to remain gracious, apologetic and pleasant to ensure a positive guest experience  Always ready to provide superior customer service at all times.  Knows the details of each property and is prepared to answer any difficult questions that may arise.  Anticipate guests needs, respond promptly however busy with their own workload Department SOP's  Create and update manual, forms, related SOP's, email templates  Creates worksheets for tracking information TRAINING Train reservationists, hosts, managers and DOP's standard TOG Policy including but not limited to: o Verbiage o Reservation recommendations o Good customer service o Guest complaints o Shortel Phone use o OpenTable use SIDEWORK & REPORTING Oversee Gift Cards: Purchasing, Processing, Audit Marketing: WDYHAU Tracking, Review Marketing Reports, Assign Comment Card Entries, Guest Report Exports, Concierge Reports Side Projects for DOP's & Management: Comp sets, Printing training manuals, Data entry, Menu preparation, Worksheet creation/ editing Reports: Oversee queue reports, Phone & Email Monitoring Reports, Email Tracking Reports, Phone Report, Development Reports  ASSIST CENTRAL RESERVATIONS DIRECTOR WHEN NEEDED The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) Medical Dental Vision Group Life and Disability Group Accident Insurance Group Hospital Indemnity Insurance Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status Employee Assistance Program (EAP) Dependent Care Benefit Employee Dining Discounts and/or complementary meals onsite Traditional and Roth 401K Plan Commuter Benefits Paid Time Off