Customer Service Representative (Part-Time)
Agent Job In Grayling, MI
* Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
Commercial Lines Service Representative
Agent Job In Traverse City, MI
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Larkin Group is an independent insurance agency with access to many insurance carriers to serve our client's needs. We help people across the state find affordable and reliable insurance products from a variety of trusted carriers. Whether someone needs personal home insurance, personal auto, general liability, workers' compensation, commercial auto, or another policy, our independent agency has got them covered.
Job Summary:
Assist commercial lines Account Managers and Producers with servicing commercial policies. Responsible for handling policy changes, issuing certificates, binders, evidence of insurance requests and Auto ID Cards.
Responsibilities:
· Assist commercial lines Account Managers and Producers with servicing commercial policies.
· Responsible for handling policy changes, issuing certificates, binders, evidence of insurance requests, auto ID Cards
· Process endorsements assigned by the Account Manager or Producer
· Provide service and assistance to clients on billing questions
· Answer phones and emails coming into the agency to support the Account Manager
· Document all conversations and correspondence with customers, carriers, and agents into AMS 360
· Proactively work with Commercial Account Managers to take work from their desks that can be handled within your role
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Education/Experience:
· Prior insurance experience preferred but not required
· High School Degree or equivalent
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at *************************************
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
Customer Service Representative
Agent Job In Traverse City, MI
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
We are in search of a dynamic and motivated experienced Customer Service Representative to join our team! If you're an excellent communicator, have a positive attitude and love to work as a Team, we'd love to have you onboard! The perfect fit for this position is for those that love to help people, have a keen eye for scheduling and are fulfilled facilitating a Team. Multi-tasking is a must. There is great growth potential in the organization and department!
About Team Bob's: For over 40 years, Team Bob's has been a trusted provider of heating, cooling, and plumbing services to the Traverse City and surrounding areas. Recognized as the #1 HVAC and Plumbing company in Traverse City in 2023, we've earned our reputation as local industry leaders. At Team Bob's, we pride ourselves on not just being a company, but a close-knit family with a strong commitment to exceptional customer service, integrity, and a supportive work culture. Joining our team means joining a family that will champion your career growth. We're known for our outstanding company culture, positive work environment, and collaborative team mentality, consistently earning recognition as a top employer by the Better Business Bureau and the Record Eagle. At Team Bob's, we know that our talented team is what allows us to keep growing and raising the bar, and it is important that our team thrives. That is why we offer a generous benefits package, the opportunity for advancement and promotions, and a healthy work/life balance so our employees can have time to spend with their families and loved ones. Discover why our employees love being part of Team Bob's! Pay: Top Pay for Top Talent
Compensation: Compensation will depend on experience and will increase with skills and continued experience and dedication. We are committed to providing the training and tools required to succeed! Hours: 7:30am - 4:30pm, Monday to Friday in office, not remote
Position Summary:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times.
Key Responsibilities:
Customer Support and Feedback: Answer incoming phone calls, address customer questions, and assist in sending customers links to review pages and perform other related duties as assigned.
Service Appointment Dispatching: Collaborate with the Lead Service Dispatcher to review appointment availability and schedule service appointments efficiently.
Customer Engagement: Conduct outbound calls to customers, with a focus on scheduling regular maintenance plan appointments, following up on recommended work from service orders, and responding to customer inquiries promptly and professionally.
Call Tracking and Reporting: Maintain a detailed call log to track daily calling efforts and achievements, and provide regular updates to the Lead Service Dispatcher.
Lead Qualification and Data Management: Utilize probing questions to gather essential information from potential customers, qualify leads to determine their level of interest and buying readiness, and create necessary reports to track appointment and lead data accurately.
Required Qualifications:
Valid driver's license and insurable driving record.
Professional phone etiquette.
Energetic personality.
Strong verbal and written communication skills.
Excellent interpersonal skills.
Exceptional organization and attention to detail.
Proficiency with Email and Microsoft Office software.
1-2+ years customer service or inside sales experience preferred.
Benefits:
401(k) Company Matching
Company Paid Medical Insurance
Life Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid Holidays
Paid Training
Employee Assistance Program
Company Logo Wear Supplied
Access to On-Site Employee Gym
Wellness Reimbursement
Employee Discounts
Apply Now: Join Team Bob's today and become part of a family that cares about your success and invests in your growth! Compensation: $18.00 - $23.00 per hour
Why Team Bob's Heating, Cooling, Plumbing? Team Bob's is proud of our commitment to quality, integrity, and customer satisfaction for 35+ years! When you join our Team, you are more than a number, you are a valued member of our family. Team Bob's provides a stable working environment in our beautiful new location in the heart of Traverse City. Our company is committed to excellence and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success. Do you have what it takes to join Traverse City's #1 HVAC company?
It takes hard work and integrity to secure a job position with Team Bob's, but once you've made it, you join a family that will have your back and advance your career at every turn.
Geek Squad Agent (Retail Store)
Agent Job In Traverse City, MI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID982642BR
Location Number 000500 Traverse City MI Store
Address 2577 N Us Highway 31 S$15 - $19.22 /hr
Pay Range $15 - $19.22 /hr
Front Desk Agent - Summit
Agent Job In Bellaire, MI
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
Position Summary:
A front desk agent serves as the first point of contact for guests, clients, patients, or visitors. They are responsible for providing exceptional customer service, managing inquiries, and ensuring efficient administrative operations.
Position Duties/Responsibilities:
Greet and register guests. Issue room keys and give instructions to rooms.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Compute bill, collect payment, and make change for guest.
Assist guests with transportation to and from Shanty Creek properties.
Deposit guest valuables in hotel safe or safe deposit box.
Use guest name and treat all guests as members.
Attend to guests needs and wants to make their stay a pleasure.
Answer house phones within three rings.
Know all safety and emergency procedures and how to act upon them.
Maintain cleanliness and neatness of the front desk area.
Log all housekeeping and maintenance calls and input work orders into the system.
Guest Service/Conduct:
Personal and professional accountability is an important aspect of employment with Shanty Creek Resorts. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must:
Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resorts Employee Handbook.
Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests.
Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors, and most importantly our guests.
Professional Experience:
Experience preferred, will train on site
Education:
High School diploma or GED equivalent.
Required Skills:
Must possess a valid driver's license.
.
Working Conditions/Environment:
The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to stand for long periods of time.
This position must occasionally lift and/or move up to 25-50 pounds.
Customer Service Representative
Agent Job In Traverse City, MI
Full-Time $19-$22/hr Training on-site in Traverse City then work can be performed remotely Shift: 11:00 am - 8:00 pm The CSR is responsible for respectfully interacting with customers by answering inbound phone calls on a multi-line system and effectively handling complaints, booking jobs, and providing customers with information about the organization's services as needed. The CSR completes their essential job functions in a safe and timely manner and is responsible for completing other duties as assigned by their manager. Additional responsibilities will be assigned on an individual basis.
Classification: Full-time/Hourly
Work Location: TC Office/Remote potential
Work Schedule: Monday-Friday, Occasional Weekend shifts
Reports to: Customer Service Manager
ESSENTIAL JOB FUNCTIONS:
CSR/Phone Management:
Answers inbound phone calls on multi-line system, book appropriate jobs, enter into SB when necessary. 1
st
in line to answer calls.
Books only the jobs the company wants, enters proper notes, accurate data entry at time of booking.
Continually checks routing to ensure optimization.
Collects payments.
Office Email Account: responds to all emails promptly & appropriately.
Podium Leads: monitors leads & responds promptly.
Slack: Actively participates through the entire shift. Checks Pinned messages at the start of shift.
Ability to take on additional duties without losing focus on inbound calls & customer service.
Communicates effectively with field staff as necessary.
Monitors Geotab for truck locations.
Customer Service:
Ensures company is providing World Class Customer Service through the entire process.
Proactively handles customer issues (phone calls & emails) by investigating complaints & identifying solutions. If necessary, escalates customer issues to manager.
On Call:
All of the above duties apply to On Call shifts.
Has Ipad on hand & charged for use for the duration of the On Call shift.
Responds to Answering Service texts and office emails within 10 min of receipt.
Maintains a quiet environment to converse with customers.
Communicates all necessary items to manager, next CSR on duty or field techs as needed.
SKILLS/KNOWLEDGE/EXPERIENCE/ PHYSICAL DEMANDS:
Required:
Ability to communicate clearly
Possesses Patience
Ability to think critically
Ability to communicate in a respectful and friendly manner
Ability to proactively resolve issues as they arise
PERSONAL CHARACTERISTICS:
Driven with strong ambition for problem solving and perseverance
Strong attention to detail and willingness to learn
Positive attitude
Enjoys communicating with customers
PREFERRED:
Relevant training and/or experience in customer service industry.
Basic customer service knowledge and abilities
Education:
High school diploma or GED
At least 1 year of customer service experience; Willing to train the right candidate.
WORK ENVIRONMENT:
Work is performed in an office environment.
TRAVEL:
Travel is not required.
BENEFITS:
This position includes medical benefit option, 401-K match, paid time off, holiday pay, bonuses, and a flexible work schedule.
https://www.staffed4u.com/
Direct Sales - Supplements - Inside Traverse City Costco! $26/hr PLUS COMMISSION!
Agent Job In Traverse City, MI
WE ARE CURRENTLY HIRING FOR THE TRAVERSE CITY COSTCO LOCATION!
Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol & Zena (Liquid Collagen/Super Greens).
Are you highly motivated by goals, love interacting with people and known to be a self-starter?
If the answer is yes, then this is the job for you!
Representatives will be trained to encourage sales while actively demonstrating the features, benefits, and value of our NEW Supergreens, New Pure Colostrum Powder, Liquid Collagen, CoQ10, Magnesium, and various Turmeric products!
Available Demo Hours: 10am-5:30pm ~ All Days Available! Saturday and Sunday are the best commission days!
This sales job is ideal for people looking to supplement their income with part time work.
Compensation:
Starting at $ 26 an hour plus BONUS based on surpassing sale quotas
W-2 Employment
We provide a promotional kit and bi-weekly paycheck via direct deposit!
Our average brand ambassadors make $200-$300 per day. Our top brand ambassadors are making $500+ per day!
Bonus Payout:
We have four different products in Costco, and usually three on the table. Below is an outline of the bonus structure, which reflects how much your potential earnings could be. Shifts start at 10am and end at 5:30pm - you get credit for whatever sells that day. This is an additional 3 hours Costco is open where customers are still purchasing our products.
Sell 30 Super Greens, you'll make $90 in commission
Sell 20 Liquid Collagen, you'll make $60 in commission
Sell 5 Liquid CoQ10 (not on sale) you'll make $15 in commission
Sales Promoter Responsibilities:
Approach and interact with Costco members to promote various brands provided by suppliers.
Present yourself and the company competently and professionally while at Costco.
Provide excellent customer service to Costco members on behalf of Direct Demo.
Regularly check for messages concerning scheduling and other communication from your manager.
Availability for regularly scheduled paid compliance calls with team and/or regional manager.
Must be able to lift and carry a 2' x 4' folding table from the parking lot to the store and then back to your car at the end of the shift. The table weighs approximately 20 pounds. You must also be able to carry products, demonstration supplies and sales materials to and from your car at the beginning and end of each shift.
Ability to stand for extended stretches of time.
Ability to work independently and without direct supervision as the only team member per location.
Requirements:
Outgoing personality, ability to approach and talk to customers.
Strong verbal communication skills.
Experience with direct sales.
Email and basic computer / mobile device skills.
To be considered for this position, applicants must include a current resume and answer all screening questions.
Learn more about us at: qunol.com and zenanutrition.com
Our company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, gender identity, gender expression, genetic information, disability or any other characteristic protected by law.
CSR WAREHOUSE II - SSC
Agent Job In Traverse City, MI
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve the daily use of forklift equipment.
Primary Objective
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.
Major Function and Scope
* Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
* Addresses and resolves customer complaints (returns and order errors).
* Performs office administration duties such as processing payments and receipts, reconciling DSRs and cash box, preparing bank deposits and balance petty cash box, preparing various performance reports, updating customer master file, and creating vendor orders.
* Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
* Waits on customers and prepares sales slips.
* Produces daily sales reports.
* Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
* Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
* Operates forklift equipment.
* Maintains the clean and organized facility by sweeping, trash removal, restroom cleaning, general office maintenance, etc.
* Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
* Performs other related duties as required.
Experience and Knowledge Required
* HS diploma or equivalent experience;
* 3+ years of customer service experience and warehouse experience.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
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Customer Service Representative
Agent Job In Traverse City, MI
Benefits: * 401(k) * 401(k) matching * Company parties * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources We are in search of a dynamic and motivated experienced Customer Service Representative to join our team! If you're an excellent communicator, have a positive attitude and love to work as a Team, we'd love to have you onboard! The perfect fit for this position is for those that love to help people, have a keen eye for scheduling and are fulfilled facilitating a Team. Multi-tasking is a must. There is great growth potential in the organization and department!
About Team Bob's: For over 40 years, Team Bob's has been a trusted provider of heating, cooling, and plumbing services to the Traverse City and surrounding areas. Recognized as the #1 HVAC and Plumbing company in Traverse City in 2023, we've earned our reputation as local industry leaders. At Team Bob's, we pride ourselves on not just being a company, but a close-knit family with a strong commitment to exceptional customer service, integrity, and a supportive work culture. Joining our team means joining a family that will champion your career growth. We're known for our outstanding company culture, positive work environment, and collaborative team mentality, consistently earning recognition as a top employer by the Better Business Bureau and the Record Eagle.
At Team Bob's, we know that our talented team is what allows us to keep growing and raising the bar, and it is important that our team thrives. That is why we offer a generous benefits package, the opportunity for advancement and promotions, and a healthy work/life balance so our employees can have time to spend with their families and loved ones. Discover why our employees love being part of Team Bob's!
Pay: Top Pay for Top Talent
Compensation: Compensation will depend on experience and will increase with skills and continued experience and dedication. We are committed to providing the training and tools required to succeed!
Hours: 7:30am - 4:30pm, Monday to Friday in office, not remote
Position Summary:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times.
Key Responsibilities:
* Customer Support and Feedback: Answer incoming phone calls, address customer questions, and assist in sending customers links to review pages and perform other related duties as assigned.
* Service Appointment Dispatching: Collaborate with the Lead Service Dispatcher to review appointment availability and schedule service appointments efficiently.
* Customer Engagement: Conduct outbound calls to customers, with a focus on scheduling regular maintenance plan appointments, following up on recommended work from service orders, and responding to customer inquiries promptly and professionally.
* Call Tracking and Reporting: Maintain a detailed call log to track daily calling efforts and achievements, and provide regular updates to the Lead Service Dispatcher.
* Lead Qualification and Data Management: Utilize probing questions to gather essential information from potential customers, qualify leads to determine their level of interest and buying readiness, and create necessary reports to track appointment and lead data accurately.
Required Qualifications:
* Valid driver's license and insurable driving record.
* Professional phone etiquette.
* Energetic personality.
* Strong verbal and written communication skills.
* Excellent interpersonal skills.
* Exceptional organization and attention to detail.
* Proficiency with Email and Microsoft Office software.
* 1-2+ years customer service or inside sales experience preferred.
Benefits:
* 401(k) Company Matching
* Company Paid Medical Insurance
* Life Insurance
* Vision Insurance
* Dental Insurance
* Paid Time Off
* Paid Holidays
* Paid Training
* Employee Assistance Program
* Company Logo Wear Supplied
* Access to On-Site Employee Gym
* Wellness Reimbursement
* Employee Discounts
Apply Now: Join Team Bob's today and become part of a family that cares about your success and invests in your growth!
Customer Service Representative
Agent Job In Traverse City, MI
Job Details Avflight Traverse City - Traverse City, MI Full Time High School/GED Equivalent AnyDescription
General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.
Duties:
• Provide superior customer service to crew members and passengers
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight' s services or products
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Perform other duties as assigned
Qualifications
Qualifications:
• High school diploma or GED
• Must be 18 years or older
• Hotel/hospitality/customer service experience a plus
• Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
• Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
• Must pass background check, pre-employment drug test and obtain security clearance
• Must have valid Driver's license
Competency/Behavioral Requirements:
• Must be available for holidays and weekends if needed
• Experience in aviation is a plus
• Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
• Must have the ability to multitask; excellent communication and organizational skills.
• Be pleasant with others on the job and display a good-natured, cooperative attitude
EEO/AA
Inside Sales and Customer Service Representative
Agent Job In Traverse City, MI
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Meet or exceed monthly sales goals
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Proficiency to navigate tablet based technology
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: Ranges from $20,000.00 to $35,000.00 based on experience
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Customer Service Representative
Agent Job In Gaylord, MI
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.
Status: Full Time
Location: Gaylord, MI
Hart Medical Equipment offers a competitive salary and benefits package. EOE
SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Assists all internal and external customers in a professional manner.
· Maintain a positive, empathetic and professional attitude toward customers at all times.
· Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.
· Coordinates home equipment service request with Dispatch for prompt delivery.
· Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
· Provide customers with product and service information.
· Maintain current knowledge on Medicare, Medicaid and third party payor sources for equipment.
· Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services.
· Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance.
· Understanding and striving to meet or exceed department metrics while providing excellent customer service.
· Making sales or recommendations for products or services that may complement client needs, as applicable.
· Other duties as assigned by management.
Retail
· Greets customers as they enter the store.
· Keeps the showroom and the shelf inventory clean, rotated and in order.
QUALIFICATIONS
To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
· High school diploma or general education degree (GED).
· 6 months of relevant customer service experience preferred.
Skills & Abilities
· Excellent interpersonal, written and oral communication skills.
· Customer service orientation
· Attention to detail
· Good data entry skills
· Proficiency with computers, with strong typing skills
· Ability to work in a fast paced environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center/PAP/Supply departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
PPE is provided to all employees.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at **********************************************
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
PM Health Club Desk Agent (PT)
Agent Job In Acme, MI
Employee is responsible for monitoring who uses facility and ensures that the members/guests are registering and using facility properly. Responsible for cash/credit transactions during the purchase of food and merchandise.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Check in members and guests upon entering the Spa.
Monitor facility use (ensure everyone entering the health club should be here and services offered such as tennis, kids activities, aerobics and aquatic are paid for and in proper use).
Daily requirements include regular checks of the physical condition/appearance of the Spa facilities, stocking, ordering, and daily cleaning.
Dispense locker keys and towels.
Report missing locker keys to assistant health club manager.
Answer phones; take messages for people who are unavailable.
Take reservations for court times, lessons, children's activities, and various other activities.
Print membership cards and/or schedule picture taking times.
Be prepared at shift change to pass on important information that the person coming on may need to more effectively do their job.
Attend monthly all staff meeting and monthly desk staff meeting.
Know all safety procedures and how to act on them.
Report immediately any equipment or other safety issues to the appropriate department or person in charge (i.e. Housekeeping, Security, Engineering, etc.).
Continuously promote the Spa by obtaining potential client information and referring all inquires to the membership department.
Be knowledgeable about the Resort and Spa and surrounding area as well as the health club.
Supply excellent, enthusiastic customer service to all clientele.
Collection of membership fees and distribution to executive office on a daily basis.
Sell retail, deli and Spa treatments (up sell).
Good rapport with fellow employees and reflect positive attitude.
Complete all assignments requested of you.
Must follow proper grooming and dress standards set forth by the Employee Handbook.
Maintain open line of communication with supervisor.
Must understand and abide by environmental practices of the resort.
EDUCATION/EXPERIENCE
At least 18 years of age
Cash register and cash handling experience.
Current First Aid and CPR certifications preferred (Classes may be provided)
OTHER SKILLS AND ABILITIES
The individual holding this position must have an upbeat personality, and positive attitude toward their daily work routine. Co-worker interaction must be professional as well as the interaction with all potential vendors and other departments. An individual with superior work ethic and the ability to handle multiple responsibilities will succeed in this position.
Computer skills, problem solving, multi-tasking and excellent customer service skills are very important when holding this position. This person must posse's great people skills. This position requires multi-tasking and multiple phone line use. Basic knowledge of Office Suite is helpful.
SUPERVISORY RESPONSIBILITIES (If applicable)
N/A
TYPICAL PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
Must be able to stand for long periods of time.
The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds.
TYPICAL MENTAL DEMANDS
One must be able to multitask and maintain a positive and upbeat attitude while working.
WORKING CONDITIONS
The noise level in the work environment is usually moderate, this position may require the individual to work outdoors. The candidate for this position must be able to stand for extended periods of time, breaks are available and given at regular intervals.
COMMENTS
Native American Preference will apply. Must be able to pass a background investigation and a Drug Screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.
Other details
Pay Type Hourly
Medicare Sales Field Agent- Grand Traverse County, MI
Agent Job In Traverse City, MI
Become a part of our caring community and help us put health first ***Total compensation package (base pay +commission with guarantee) could exceed 120K depending on experience and location.*** Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team.
In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face-to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more.
Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Humana Perks:
Full time associates enjoy
***Total compensation package (base pay +commission with guarantee) could exceed 120k depending on experience and location.***
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO)& Paid Holidays
401(k) retirement savings plan
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more!
Use your skills to make an impact
Required Qualifications
Ability to have daily face to face interactions with prospective members in the field is required for this position
Active Health Insurance license or ability to obtain prior to the start date
Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources
Experience with Microsoft Office products such as Excel and Outlook
This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Must reside within the assigned territory/County
Preferred Qualifications
Active Life and Variable Annuity Insurance license
Associate's or Bachelors' degree
Prior experience in TEAMS and PowerPoint
Experience engaging with the community through service, organizations, activities, and volunteerism
Experience selling Medicare products
Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
Prior experience in public speaking and presentations
Additional Information
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success.
Training: will be the first three to four weeks of employment and attendance is mandatory.
Interview Format
As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.
#MedicareSalesReps
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$31,800 - $43,800 per year
This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Customer Service Rep(01275) - 1150 W Main St
Agent Job In Gaylord, MI
Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and toppings... just like each of our competitors. The difference is, we have incredible team members! This is what sets us apart from our competition. That's right! It's our employees!!!
Job Description
Customer Service Representative
We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions available.
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a welcoming face for our Locally Owned Domino's Pizza. They are the best candidates who represent our brand!
As a Customer Service Representative, you will be welcoming customers over the phone or in person, sharing our menu with the customers, and taking their orders. Other duties include pre-rush prep, cleaning, pizza making, oven tending, and expediting delivery orders, all done after proper training and time.
Qualifications
Must be at least 15yrs old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative (Part-Time)
Agent Job In Grayling, MI
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Sales Producer, Marine Insurance
Agent Job In Traverse City, MI
Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.
About Global Marine Insurance:
We are dedicated to providing insurance coverage to the boating community, focusing on yacht, boat and marine insurance. Global Marine began offering boat insurance in 1989 and is now one of North America's leading marine insurance agencies. Headquartered in Traverse City, Michigan, our clients appreciate our depth of experience, special relationships with carriers, and enthusiasm for boating.
Description
A Producer/Salesperson reviews quotes and binds marine insurance policies for Global Marine's direct and brokered customers. This position is expected to meet or exceed established sales and audit goals.
Responsibilities
Quote Review
Responsibilities include and are not limited to the following. Review incoming requests for quotes to ensure receipt of complete and accurate information. Contact the client or broker if more information is necessary. Determine the eligibility for our carriers and then determine which carrier to quote that would best fit the clients' needs.
Quoting
Enter client and boat information into Navigator and/or also into any carrier-specific systems. Review comparative quote information to determine best coverages and premium for the customer. Prepare quote letter and request any additional documentation. Deliver quote to the customer in a timely and accurate manner per company guidelines. Revise the quote as necessary. Explain coverages to the customer and educate them on the specifics of the policy as necessary.
Quote Follow Up
Contact the client in a timely manner as a follow up to the previously submitted quote. Attempt to close the sale. Assist the New Business Producer in obtaining any required information after binding, but prior to policy issuance.
Binding
Upon client's agreement to purchase the policy, obtain all of the necessary information to bind coverage and enter into Navigator and/or the carrier system. Prepare binder and request any additional documentation. Deliver the binder to the customer in a timely and accurate manner per company guidelines. Revise the binder as necessary.
Payments
Per carrier requirements, communicate payment options to the client and provide them with the necessary tools to make payment and/or apply payment for the customer as necessary.
Other
Assist with other sales, marketing or new business initiatives as they may arise.
Perform other job duties as they may be assigned.
Requirements
The formal education and experience for a Producer/Inside Sales person can vary. However, the following are commonly required for this position:
Insurance 2+ years insurance experience required
Property & Casualty license required at the time of application
Proven prior successful sales experience
Demonstrated strong decision-making ability
Excellent communication skills, both verbal and written
Ability to multi-task effectively and handle a fast paced business environment
Flexibility with daily tasks
Fast and accurate typing skills
Goal oriented
Strong ability to organize and prioritize
Knowledge of boats and/or the marine industry a plus
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $50,000-$55,000 plus additional compensation based on individual performance. This compensation will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#SPG
Department SalesRequired Experience: 2-5 years of relevant experience Required Travel: No Travel RequiredRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Real Estate Agent
Agent Job In Interlochen, MI
We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career in real estate.
Responsibilities
Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
Determine clients' needs and financials abilities to propose solutions that suit them
Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
Perform comparative market analysis to estimate properties' value
Display and market real property to possible buyers
Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
Manage property auctions or exchanges
Maintain and update listings of available properties
Cooperate with appraisers, escrow companies, lenders and home inspectors
Develop networks and cooperate with attorneys, mortgage lenders and contractors
Promote sales through advertisements, open houses and listing services
Remain knowledgeable about real estate markets and best practices
Requirements and skills
Proven working experience as a Real Estate Agent or Real Estate Salesperson
Proven track of successful sales record
Ability to work independently combined with excellent interpersonal skills
Strong sales, negotiation and communication skills
Pleasant and trustworthy
MS Office familiarity
Real estate agent's or broker's licence
Field Travel Sales Agent - Traverse City
Agent Job In Traverse City, MI
****Sign-on Bonus: $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.
Why Choose a Travel Career with the AAA The Auto Club Group (ACG)
Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
AAA Members travel more than average consumers
FREE LEADS
Prioritizing leads with the highest likelihood to travel
In office Travel events and walk-in traffic drive sales daily
Direct to consumer marketing for Travel Agents
Inside Support structure to reduce administrative work
Air Desk and Inside Sales Agents
Interactive group system providing seamless booking process
Travel Partner Training Certifications provided (free)
Travel benefits for completing online training programs (can result in free or reduced travel)
Familiarization tours and cruises offered through developmental programs (100% free)
International Airlines Travel Agent Network Card (IATAN)
Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
Complimentary membership with American Society of Travel Advisors (ASTA)
Established brand that has been around for over 100 years. Our members know and trust us!
Awarded ‘USA Today Top workplaces' 4 years in a row
Career advancement opportunities
A DAY IN THE LIFE of a Field Travel Sales Agent
The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members
Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
Achieves assigned travel, membership, and credit card sales goals
Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
Prepares complex and/or large scale domestic and international travel packages
Completes reservations and advise clients regarding documentation requirements
Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
Receives and champions customer concerns through to resolution
Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What it's like to work for The Auto Club Group:
Serve our members by making their satisfaction our highest priority
Do what's right by sustaining an open, honest and ethical work environment
Lead in everything we do by offering best-in-class products, benefits and services
ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
HOW WE REWARD OUR EMPLOYEES
This entry level travel sales position has average annual earnings of $50,000 - $87,000.
Layered Compensation Plan:
Unlimited Commissions on travel sales
Additional commissions on membership and credit card sales
Special Performance Incentives from ACG and Partners
Quarterly New Hire On-Pace Bonus
Base Pay $31,200 (non-exempt, eligible for overtime)
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Generous Paid Time Off (PTO: 15 days after 1 year of employment), company paid holidays (12.5 days) and CEO days
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership and discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education
High school diploma or equivalent
Work Experience
1-year business to consumer sales
Successful candidates will possess:
Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
Advanced consultative selling techniques utilizing thorough product knowledge
Strong phone sales and prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation and drive
Excellent listening skills and ability to understand customer needs
Ability to proactively grow a personal book of business and repeat clients
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
#LI-TT2
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Geek Squad Agent (Retail Store)
Agent Job In Traverse City, MI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.