Agent Jobs in Durham, NH

Pure Process Technology is a dynamic growing company that manufactures water and solvent purification systems with a customer-centric approach to design, production, and service. At PPT you will be challenged, inspired, and rewarded for hard work. The talent that makes up our team is the foundation for our growth and success. Position Overview: We are seeking a motivated and detail-oriented Customer/Sales Administrator to join our team. This role is process-driven and requires a high level of initiative and responsibility. The ideal candidate will have a strong background in customer service, order processing, CRM management, and light marketing. You will be the key point of contact for non-project-based orders and will play a pivotal role in supporting the sales team, managing CRM data, and ensuring smooth order fulfillment. Key Responsibilities: Phone Communication & Customer Service: Answer phones and serve as a primary point of contact for customers, representing the company professionally. Order Processing: Create and enter sales orders, generate job numbers for production, and keep sales orders up-to-date. Process project scope changes and updates. Billing & Invoicing: Handle packing slips, invoices for shipments, and billing. CRM Management: Manage the CRM database, enter opportunities, and follow up with customers. Generate and maintain dashboards. Spare Parts: Process and check stock for spare part orders. Light Purchasing: Handle purchasing to fulfill spare part orders. Marketing Support: Assist with light marketing tasks, including email outreach and targeted communications. Qualifications: CRM Systems: experience with CRM systems. The ability to maintain CRM databases and run reports. QuickBooks: Experience entering sales orders and handling invoicing in QuickBooks. MS Office & Adobe: Proficient in MS Office and Adobe. Project Management: Familiarity with managing orders, tracking project status, and providing updates. Marketing: Comfortable with marketing concepts, able to assist with email blasts and communication campaigns. Communication: Highly communicative, able to handle all customer inquiries efficiently, and keeps internal teams informed. Ideal Traits: Process-Oriented: Ability to follow established processes, suggest improvements, and ensure tasks are completed with precision. Initiative: Proactively takes responsibility for tasks and delivers high-quality results. Communicative: Ensures clear and timely communication with both customers and internal teams. Customer-Focused: Handles customer inquiries with care and professionalism, ensuring customer satisfaction at all times. Future Growth Potential: This position offers significant growth potential as the company expands. The ideal candidate will grow with the team and eventually take on higher-level responsibilities. If you are a self-starter with strong attention to detail, a passion for process improvement, and a desire to contribute to a growing company, we encourage you to apply!

If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and company resources to help your success, you'll enjoy the benefits of selling our great products while growing financially and professionally. What We Can Offer You: 100K+ Earning Potential Uncapped Commissions Paid Vacation All Warm Leads Provided No Overhead Cost Expenses Paid Training and Licensing Top Agent Performance Incentives Programs Stability of a 120-year-old organization that thrives on Member Satisfaction and Legendary Service. Responsibilities include: Making daily warm sales calls from our large membership database Engaging with members walking into the branches to discuss AAA Life Insurance products Identifying the financial needs of our members and translating the importance and benefits of Life insurance products Provide excellent customer service and maintain retention Qualifications: Be an effective communicator both written and verbal Have computer experience and good organizational skills Self-motivated and fully committed to building a profitable business Sales experience highly preferred High School Diploma required, College Degree a plus Ability to qualify for a Life Insurance License Possess a competitive sales drive to meet and exceed monthly goals Prior insurance industry experience is not required, but a plus. A valid driver's license and an acceptable driving record Proof of automobile liability insurance at time of hire Successful completion of background, credit check, and drug screen #LI-AK1 Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and company resources to help your success, you'll enjoy the benefits of selling our great products while growing financially and professionally. What We Can Offer You: 100K+ Earning Potential Uncapped Commissions Paid Vacation All Warm Leads Provided No Overhead Cost Expenses Paid Training and Licensing Top Agent Performance Incentives Programs Stability of a 120-year-old organization that thrives on Member Satisfaction and Legendary Service. Responsibilities include: Making daily warm sales calls from our large membership database Engaging with members walking into the branches to discuss AAA Life Insurance products Identifying the financial needs of our members and translating the importance and benefits of Life insurance products Provide excellent customer service and maintain retention Qualifications: Be an effective communicator both written and verbal Have computer experience and good organizational skills Self-motivated and fully committed to building a profitable business Sales experience highly preferred High School Diploma required, College Degree a plus Ability to qualify for a Life Insurance License Possess a competitive sales drive to meet and exceed monthly goals Prior insurance industry experience is not required, but a plus. A valid driver's license and an acceptable driving record Proof of automobile liability insurance at time of hire Successful completion of background, credit check, and drug screen #LI-AK1 Benefits: Extraordinary medical/dental/vision/life benefits 401(k) Savings plan with company match Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

Job Title : Customer Solutions Representative (CSR) Fulltime Permanent role Our client is seeking a Customer Solutions Representative (CSR) for our Aerospace and Defense and Industrial team in Woburn, MA. This position is responsible for supporting our customers alongside our account managers and business development teams by facilitating bi-directional communication, managing order entry, quote/opportunity coordination, and general project communication. This critical member of the commercial team is the front line to our customers. A candidate must be strongly motivated to provide a “best in class” customer experience. In addition to customer facing communication, this role provides critical “voice of customer” feedback to our outside sales team, the operations team, and senior leadership to facilitate rapid, profitable growth Responsibilities (including but not limited to) • Support customers by entering and managing purchase orders and delivery dates in our ERP system • Continuously monitor customer portals or any method of communication used by our customers • Support the commercial team by: Facilitating RFQ's internally, track progress with estimating to ensure prompt completion, send completed quotes to customers as needed in collaboration with outside sales. Collaborate with the outside sales team to manage the SF.com pipeline, including SF.com opportunity entry as needed to support customers. Set pricing within general guidelines or with collaboration from outside sales as needed. Validate incoming orders for accuracy (Drawing Rev's, pricing/lead time accuracy, conformance to MOQ, shipping/payment terms, quality requirements, etc.) Coordinate a contract review with all relevant internal stakeholders to ensure prompt confirmation to customers Notify customers of changes to schedule, and communicate customer change requests to operations and the outside sales org Coordinate cross-functionally to track and communicate orders status to all stakeholders as needed Function as “account owner” for small to mid-size customers with support from BDE's/Account Managers situationally, including all SF.com management, price setting within guidelines, quote submission to customer, etc. • Promptly answer or return customer phone calls and emails. • Collaborate with program management to troubleshoot, research, resolve and escalate issues as necessary with cross-functional teams, e.g. procurement, accounting, engineering, etc. • Research customer complaints and support sales team in resolution. • Reports to the Customer Solutions Manager Qualifications Basic • Associates Degree (experience acceptable in place of degree) 4+ years of experience using Microsoft Office • 4+ years of customer service/inside sales experience Experience working in a fast-paced, multitasking office environment • Computer organizational skills Preferred • Bachelor's degree in business or technical discipline • 2+ years of experience using a CRM software, such as Salesforce Experience using MRP/ERP system such as Oracle (extremely desirable) Ability to read blueprints/technical drawings Previous quoting experience Manufacturing environment experience Thanks Ritika Aithmian Lead Recruiter **********************************

We are seeking a highly skilled and detail-oriented Service Representative to join our team in Salem, NH. This role is responsible for triaging incoming phone calls, assessing customer needs, and efficiently dispatching service companies to resolve issues. The ideal candidate will have a mechanical background, strong problem-solving skills, and excellent communication abilities. This is a full-time, in-person position with a schedule of Monday through Friday, 8:00 AM to 5:00 PM. SCHEDULE: Monday - Friday 8AM - 5PM (no weekends) SALARY: $22.50 - $25.50/hourly LOCATION: Salem, NH (in-person) WHAT YOU'LL DO: Answer and assess incoming customer calls, determining the nature and urgency of service requests. Provide professional, empathetic, and efficient responses to customer inquiries and concerns. Gather detailed information to accurately diagnose issues and determine appropriate service solutions. Communicate key details, such as issue descriptions, customer information, and scheduling updates to dispatched service providers. Prioritize service requests based on urgency, workload, and available resources. Provide outstanding customer service by ensuring timely responses and resolutions. Follow up with customers to confirm service completion and satisfaction. WHAT YOU'LL NEED: High school diploma or equivalent required; technical education or certification in a mechanical field is preferred. Mechanical aptitude and understanding of mechanical systems through training or hands-on experience is preferred. Excellent problem-solving skills with the ability to analyze information quickly and determine appropriate actions. Strong organizational and multitasking skills in a fast-paced environment. Proficiency in using computer systems and software for data entry, documentation, and reporting. If you thrive in a fast-paced environment and have a knack for customer engagement, we'd love to hear from you! Desired Skills and Experience We are seeking a highly skilled and detail-oriented Service Representative to join our team in Salem, NH. This role is responsible for triaging incoming phone calls, assessing customer needs, and efficiently dispatching service companies to resolve issues. The ideal candidate will have a mechanical background, strong problem-solving skills, and excellent communication abilities. This is a full-time, in-person position with a schedule of Monday through Friday, 8:00 AM to 5:00 PM. SCHEDULE: Monday - Friday 8AM - 5PM (no weekends) SALARY: $22.50 - $25.50/hourly LOCATION: Salem, NH (in-person) WHAT YOU'LL DO: * Answer and assess incoming customer calls, determining the nature and urgency of service requests. * Provide professional, empathetic, and efficient responses to customer inquiries and concerns. * Gather detailed information to accurately diagnose issues and determine appropriate service solutions. * Communicate key details, such as issue descriptions, customer information, and scheduling updates to dispatched service providers. * Prioritize service requests based on urgency, workload, and available resources. * Provide outstanding customer service by ensuring timely responses and resolutions. * Follow up with customers to confirm service completion and satisfaction. WHAT YOU'LL NEED: * High school diploma or equivalent required; technical education or certification in a mechanical field is preferred. * Mechanical aptitude and understanding of mechanical systems through training or hands-on experience is preferred. * Excellent problem-solving skills with the ability to analyze information quickly and determine appropriate actions. * Strong organizational and multitasking skills in a fast-paced environment. * Proficiency in using computer systems and software for data entry, documentation, and reporting. If you thrive in a fast-paced environment and have a knack for customer engagement, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Pay 24/hr. Previous customer service experience required. Attention to detail, willing to learn Roles related to the sales and marketing of products, maximizing value from the sale of products, and the identification and fostering of alliances and new business opportunities. Builds and maintains long-term external relationships with a defined set of customers, increasing revenue spent per customer, identifying, developing and closing new sales opportunities. Creates demand for the organization's products and services at the customer. IMPACT: Limited impact on others. COMPLEXITY: Uses clearly defined procedures to perform basic, repetitive, manual tasks. ACCOUNTABILITY/ INDEPENDENCE: Accountable for efficiency and accuracy of own routine day-to-day task execution; works under close supervision with little autonomy. EXPERIENCE: Does not require any formal training or prior experience other than training-on-the-job. ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance. Entry level position, no prior knowledge or previous experience required. Typically HS diploma/equivalent is required.. "Must be a U.S. Citizen or Green Card holder to comply with federal regulations." Compunnel Software Group, Inc. is proud to be an equal employment opportunity workplace. All employment decisions at Compunnel are based on business needs, job requirements, and individual qualifications, without any regard to race, color, religion, gender identity sexual orientation, national origin, age, disability or genetic information. Compunnel does not tolerate discrimination or harassment based on any of these characteristics and believes that diversity and inclusion is critical to our success."

Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent . AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship : You must be a U. S. Citizen to apply for this position. Residency : You must have had primary U. S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d), or creditable service covered by Title 5 U. S. C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U. S. C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training : This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp. dhs. gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps . Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

We are looking for either a Customer Experience Representative II or Bilingual Customer Experience Representative II Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. Take advantage of a comprehensive benefits package. Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance. *Note: Benefit offerings may differ between union and non-union employee groups Position Purpose: Effectively and professionally communicate with customers, client companies and co-workers over the phone, web, social media and e-mail, in accordance with department standards and goals to ensure the Company satisfactorily meets their needs. Ensure that customers are consistently provided with prompt, accurate and courteous service. Communicate effectively with others within the department and cross-functional areas, in order to foster a positive working environment. Assist and contribute to improved processes and procedures, in order to efficiently and accurately respond to customers and client companies. Successfully resolve directly, or coordinate the resolution of, routine customer issues and complaints, in a timely manner. Availability & Scope POSTING DETAILS Our Call Center is located in Concord, NH and training is conducted on site, transitioning to a hybrid model thereafter We are subjected to randomized drug testing, one of which is administered on the day of hire. This is due to the gas emergency/leak and carbon-monoxide calls that we take, which puts us into the same category as NH DOT workers. This is a federal regulation, not a state regulation. The training for this position would begin on May 2, 2025. The hours would be Monday through Friday, 8am - 4:30pm for this duration, and would last approximately 4 weeks. Operating Hours Regular business Monday through Friday, 7am - 7pm Emergency business Monday through Friday, 5am - 7am & 7pm - 10pm Saturday & Sunday, 8am - 4pm Work Shift Your assigned shift after the completion of training will be 8.5 hours long (a half hour unpaid lunch and two 15-minute paid breaks), and could fall anywhere within the operating hours outlined An 11-hour Storm Shift (two 15-minute paid breaks and 1-hour unpaid lunch) is assigned upon hire and is worked during any Emergency Response Plan as the result of electrical and/or gas emergencies. Holiday coverage is provided on a volunteer basis On-Call Availability There is an On-Call Schedule that, on a rotating basis, one week at a time, would require you to provide stand-by coverage for emergency situations and needs, should they arise Principal Accountabilities: % of Time End Results 70% Respond and communicate promptly to customer inquiries through various communication channels Acknowledge and resolve customer complaints Process all customer requests in accordance with all policy and procedures Communicate and coordinate with peers and supervisors as necessary Provide feedback on the efficiency of the customer service processes Ensure customer satisfaction and provide professional customer support Follow call calibration guideline expectations to ensure customer satisfaction and one-call resolution Contribute to the team and help foster an atmosphere of support by applying Unitil core values Maintain a positive, empathetic and professional attitude toward customers at all times 20% Effectively and accurately acknowledge and resolve all customer interactions, transactions, comments and complaints within CIS. Ensure that all tasks are completed efficiently and accurately, in order to ensure a one-contact resolution and positive customer experience Recommend proactive solutions that could enhance the customer experience, such as communication preferences, Uni-Pay, MyUnitil account set-up, and self-service ways to pay 10% Complete all customer requests received through various communication channels (CHAT, WEB, IVR, E-mail, Social etc.) in a timely and professional manner. Ensure that written communication back to the customer is error free and grammatically correct. Ensure that all information provided is within all company standards and policies As Needed Respond to unforeseen situations and complete assignments and special projects, as assigned by supervisor or manager Qualifications for Customer Experience Representative II High School diploma, general education degree or equivalent experience 2-year experience in providing telephone customer service in a call center environment Possess advanced keyboarding and PC skills in a Windows environment Advanced web communication skills Ability to work in a changing environment Strong written and oral communication skills Demonstrated reliability and flexibility Must accept alternate shift coverage on a rotational basis, and as required Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset Qualifications for Bilingual Customer Experience Representative II High School diploma, general education degree or equivalent experience Fluent in both English and Spanish and has the ability to translate written communications in both English and Spanish 2-year experience in providing telephone customer service in a call center environment Possess advanced keyboarding and PC skills in a Windows environment. Advanced web communication skills Ability to work in a changing environment Strong written and oral communication skills Demonstrated reliability and flexibility Must accept alternate shift coverage on a rotational basis, and as required Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Last updated: 04/01/2025

Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients. Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in the United States and you have the chance to be a part of it! Our offices will be located with magnificent views of Salem Harbor, Baker's Island, Pickering Wharf, and the schooner Friendship is just across from us at Derby Wharf. Salem is an easy 20 minute ride on the MBTA Commuter Rail from Boston, accessible from Routes 128, 114, 107, 35 and 1A . The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. Job Description We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia. Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount. Job Purpose The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries. To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. To achieve levels of client service at all stages of the process to engender repeat business. To take appropriate opportunities to up-sell and switch-sell to Audley preferred products. Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events. Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure. Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations. Personal Development We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement. It all starts with a thorough induction process for all employees. For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training. Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company. When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system. On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too. Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers. Qualifications Person Specification Essential: Knowledge/experience of countries or region of specialty. Previous sales experience. Strong communication skills. Customer service & selling skills. Results orientated. Strong organization & time management skills. Strong computer skills and a willingness to learn Audley's in-house system. Excellent writing, mathmatical and grammar skills. Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. . Extensive travel required to your country of specialty. Desired:. Previous travel industry experience a plus. Qualified to degree level or equivalent. Additional Information All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years. To apply for this job, please complete an online application form on our careers website at: ************************************************************************************ You will be required to submit your resume, covering letter and a travel profile.

Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated and enthusiastic Call Center Agent to join their team on a contract-to-hire basis! This role will be 100% onsite at their branch office in Exeter, NH. In this role, you will serve as the first point of contact for employees seeking assistance with their benefits. You will provide exceptional customer service, answer benefit-related inquiries, and resolve any issues to ensure our employees fully understand and maximize their benefits. Key Responsibilities: Answer incoming calls and respond to benefit-related inquiries from employees and providers. Provide detailed information on health, dental, vision, retirement, and other benefit plans. Assist employees with enrollment, claims, and benefits-related issues. Conduct thorough research to resolve complex benefit questions and issues. Educate employees on benefit options and processes. Document all interactions and maintain accurate records in the system. Collaborate with other departments to address and resolve employee concerns. Stay up to date with changes in benefit plans, policies, and procedures. Participate in training sessions to enhance product knowledge and customer service skills. Qualifications: High school diploma or equivalent; associate degree or higher preferred. Previous customer service experience, preferably in a call center or benefits-related role. Strong communication skills, both verbal and written. Ability to handle confidential information with discretion. Excellent problem-solving and analytical skills. Proficient in using computer systems and navigating multiple software applications. Detail-oriented with strong organizational skills. Ability to work independently and as part of a team. Hours: The Call Center is open Monday - Friday, 8:00AM - 6:00PM ET. You will be assigned one of the following 37.5-hour shifts upon commencing employment based on needs of the business: 8:00AM - 4:00PM | 8:30AM - 4:30PM | 9:00AM - 5:00PM | 9:30AM - 5:30PM | 10:00AM - 6:00PM Pay: $22.50/hour + generous benefits package upon conversion. **Please note, insurance coverage is available during the contract period.**

Transdev in Medford, MA (Soon moving to Quincy, MA) is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: * Competitive compensation package of minimum $20.00/hour - Maximum $21.00/hour Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard, 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Responsibilities: + Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations + Following the established script to ensure proper trip bookings + Checking eligibility status of customer and trip(s) being requested + Verifying that trips are within the service area using available tools + Responding to trip confirmation requests and requests to cancel or reschedule trips for next-day service + Responding to "Where's my Ride" inquiries if this task is assigned to Reservations, the required information in the system appears to be up-to-date, and there are no obvious issues + As required by established procedures, transferring same-day requests to cancel or reschedule trips and trip status calls to Dispatch. + Working with dispatchers and schedulers to resolve any issues, including recoding of denials + Other duties as required Qualifications: + High school diploma or equivalent, such as GED, required + 2 years reservationist or customer service experience preferred. + Computer literate + Excellent communication and listening skills + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Must be able to work flexible schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Herefor CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4821 Pay Group: NCD Cost Center: 601 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Are you a driven, results-oriented real estate agent ready to find motivated buyers? At IPS Cash, we're seeking a Dispositions Sales Agent who can identify investors and buyers with the potential to purchase deals that emphasize value and profit for the company and its stakeholders. Are You Our Next Team Member? Our candidate for this role embodies the following qualities: Charismatic People-person: You love working with people and thrive in situations where you are the center of attention. You are a magnet that draws people to you. World Class Negotiator: You love talking to people and leveraging your skills in persuasion and negotiation to build meaningful relationships with people. Top Notch Salesperson: You're not satisfied with waiting for results to come to you. You know when things get slow, to dig in deeper and bring the results to the table yourself. Core Values Our core values guide everything we do: Authenticity: Tell me what I NEED to hear, not what I want to hear. How we live it every day: Everyone on the team feels comfortable openly communicating with each other and engages in healthy conflict when necessary. Join a team where everyone respects each other and has a voice. Accountability: Be a person who takes extreme ownership. How we live it every day: Everyone on the team is responsible for their own actions and holds one another accountable. Doing so creates an environment that encourages high performance, opportunities for learning, and growth. Excellence: Be a person who inspires others to Think, Learn & Act How we live it every day: Be a part of a team that goes above and beyond to inspire themselves and others, raising the collective bar across the board. Support & Benefits Joining our team comes with a host of perks: Health Insurance: Take advantage of comprehensive health insurance coverage 401k Benefits with company contribution (employees are eligible after one year) Tech Support: Access to the latest technology tools and resources Onboarding & Training: We invest in your success with comprehensive onboarding and ongoing training Small-Business Company Culture: Experience the vibrant culture of a small but growing company. Forget the pains of corporate office culture and red tape Town Hall Meetings & Offsite Activities: Engage with the team through fun offsite activities like axe throwing, golf, and laser tag Yearly trips to exotic locations. 2024 going to Puerto Rico all expenses paid. Sell all homes in the company's inventory while focusing on maximizing value and profit for stakeholders. Identify and engage with motivated buyers and investors to expand the buyer's list and drive sales. Stay updated on industry trends to inform pricing strategies and enhance company profitability. Oversee and manage properties in line with established policies to optimize sales performance. Provide excellent customer service to buyers, nurturing strong relationships and ensuring satisfaction. Generate regular reports on sales performance to track progress and identify areas for improvement. Develop and implement strategies to boost the company's return on investment. Efficiently manage all data in the CRM system to track leads and progress. Update the CRM database daily with new information to ensure accurate records and effective follow-ups. Candidates applying for the Dispositions Sales Agent position in Nashua, NH, US should have at least one year of practical experience in the real estate field. To be eligible for this role, applicants must possess a valid real estate license in either Massachusetts or New Hampshire. Effective communication skills are crucial for engaging with clients and stakeholders successfully. A background of one year in the real estate sector is necessary to comprehend market dynamics and trends. The ability to efficiently manage multiple projects and tasks in a dynamic work setting is a must. Having a valid driver's license and access to a personal vehicle is essential for property visits and client meetings.

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience in working in retail or customer service Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-paced industry Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Blue Water is privately held and family-owned by father and son Jack and Todd Burbage. Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated approach to marketing, revenue management, and operations has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve. INTRODUCTION TO ROLE Be the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role! WHO WE ARE LOOKING FOR Must be enthusiastic, upbeat, and energetic Strong attention to detail Ability to work a diverse schedule, including weekends, holidays, and evening hours. WHAT YOU WILL WORK ONReasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns. Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions. Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property. Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment. Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift. Ensure the property is clean and orderly and guests are always ready. Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH The Front Desk Agent will report to the Assistant General Manager (AGM) or designee. WHAT YOU BRING High School Diploma or pursuit of a high school diploma, GED Equivalent 1-3 years of the front desk, reservations, or customer service-oriented role Must work well under pressure and in high-stress situations Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines Excellent communication skills PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods. The hospitality environment is fast-paced, and at times you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as expected with your normal job duties. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

The Cargo Ramp Agent is responsible for marshaling in and pushing back the aircraft, operating ground service equipment (GSE), loading and unloading cargo on and off aircraft, transporting cargo between warehouse and aircraft, receiving, delivering, and physical handling freight and company material at the warehouse. Perform build-up and breakdown of cargo safely within required timeframes and complete paperwork needed to get the job done, ensuring on-time departures of aircraft and trucks. Essential Responsibilities: Perform related duties as assigned or as the situation dictates, including cleaning and servicing of the aircraft interior. Operate ground equipment, including K-loaders, tugs, belt loaders, and forklifts. Load/unload air cargo from/to trucks. Prepare and palletize cargo as needed. Make sure paperwork related to the cargo is correct. Assure proper handling and delivery of cargo and operation of related equipment. Perform routine cleaning of facilities, work areas, and ramp. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. All other duties as assigned. Physical Demands: Must be able to work in a high-pressure environment. Must be able to carry the 50-pound box from the floor to 18 inches and carry 50-pound box in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and the ability to safely perform the essential functions of the position. Qualifications Must be at least 18 years of age. High School Diploma or GED equivalent Strong oral and written communication skills Must be able to work flexible working hours. Ability to work in inclement weather. Pass background check Attend and successfully complete required training Read and write English.

Under the general supervision of the Contact Center Manager or the Supervisor, the Contact Center Agent performs a variety of call center tasks such as scheduling appointments, updating insurance information, and assisting patients with medication refills. The Contact Center Agent is the primary access point for patients and their families and is responsible that the patient receives timely, empathetic and compassionate customer service. Education High School degree or General Educational Development equivalency required; demonstrated customer service ability to interact with the public, staff and patients preferred. Certification, Registration & Licensure None required. Experience Excellent communication skills Ability to problem solve Demonstrates accuracy and attention to detail Ability to thrive in a self-directed work environment Ability to handle a high call volume environment while maintaining professionalism and high performance Strong computer and keyboard skills required (Words per minute will be asked upon interview) Knowledge of medical office and hospital operations a plus Familiarity with medical terminology a plus Responsibilities Answer incoming calls and triage appropriately Schedule appointment in the electronic medical record Contributes to individual and team goals by maintaining: 11.7 calls per hour, 5% or below daily abandonment rate and answering calls on average in 2 minutes or less. Schedules, confirms or reschedules patient appointments. Promotes Patient Portal enrollment. Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records. Obtains and verifies insurance and demographic information. Reconciles work lists and reports. Facilitates patient care between primary, specialty, and ancillary services. Supports a culture of “yes” In support of a patient centered medical home. Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

Our esteemed client in Dover, NH continues to experience exponential growth and is seeking 1-2 additional Client Service Reps to join their team! To be successful in this role, you should be persuasive and committed to achieving goals. Ultimately, a top-performing rep should be able to demonstrate strong communication, and customer service skills. SCHEDULE: Monday - Friday 8AM-5PM SALARY: $17 - $20/hourly ($35,360 - $41,600/year) commensurate with experience PLUS commission potential. LOCATION: Dover, NH (on-site) WHAT YOU'LL DO: Maintaining long-lasting relationships with existing customers through exceptional after-sales service. Actively calling and emailing new and existing customers. Developing in-depth knowledge of product features and benefits. Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Setting up face-to-face meetings between potential customers and Outside Sales Representatives. WHAT YOU'LL NEED: High school diploma or GED. Proficiency in all Microsoft office applications and customer relationship management (CRM) software. Proven customer service or sales experience. Strong analytical and problem-solving skills. Excellent communication skills. Exceptional customer service skills. Desired Skills and Experience Our esteemed client in Dover, NH continues to experience exponential growth and is seeking 1-2 additional Client Service Reps to join their team! To be successful in this role, you should be persuasive and committed to achieving goals. Ultimately, a top-performing rep should be able to demonstrate strong communication, and customer service skills. SCHEDULE: Monday - Friday 8AM-5PM SALARY: $17 - $20/hourly ($35,360 - $41,600/year) commensurate with experience PLUS commission potential. LOCATION: Dover, NH (on-site) WHAT YOU'LL DO: Maintaining long-lasting relationships with existing customers through exceptional after-sales service. Actively calling and emailing new and existing customers. Developing in-depth knowledge of product features and benefits. Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Setting up face-to-face meetings between potential customers and Outside Sales Representatives. WHAT YOU'LL NEED: High school diploma or GED. Proficiency in all Microsoft office applications and customer relationship management (CRM) software. Proven customer service or sales experience. Strong analytical and problem-solving skills. Excellent communication skills. Exceptional customer service skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

• $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition , initiative, self-determination, strong work ethic, career dedication, and winning attitude. Your success will require you to: Source, develop leads, prospect and continually network Possess a competitive sales drive to meet and exceed monthly goals Be an effective communicator both written and verbal Provide excellent customer service and maintain retention Be self-motivated and fully committed to building a profitable business. Qualifications: Sales experience highly preferred Ability to qualify and maintain, Property & Casualty/Personal lines and Life insurance licenses Have computer experience and good organization skill High school diploma required; college degree preferred Successful completion of background, credit check, and drug screen Possess a valid driver's license and an acceptable driving record Provide proof of automobile liability insurance at time of hire Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients. Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in the United States and you have the chance to be a part of it! Our offices will be located with magnificent views of Salem Harbor, Baker's Island, Pickering Wharf, and the schooner Friendship is just across from us at Derby Wharf. Salem is an easy 20 minute ride on the MBTA Commuter Rail from Boston, accessible from Routes 128, 114, 107, 35 and 1A . The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. Job Description We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia. Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount. Job Purpose The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries. To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. To achieve levels of client service at all stages of the process to engender repeat business. To take appropriate opportunities to up-sell and switch-sell to Audley preferred products. Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events. Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure. Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations. Personal Development We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement. It all starts with a thorough induction process for all employees. For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training. Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company. When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system. On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too. Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers. Qualifications Person Specification Essential: Knowledge/experience of countries or region of specialty. Previous sales experience. Strong communication skills. Customer service & selling skills. Results orientated. Strong organization & time management skills. Strong computer skills and a willingness to learn Audley's in-house system. Excellent writing, mathmatical and grammar skills. Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. . Extensive travel required to your country of specialty. Desired:. Previous travel industry experience a plus. Qualified to degree level or equivalent. Additional Information All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years. To apply for this job, please complete an online application form on our careers website at: ************************************************************************************ You will be required to submit your resume, covering letter and a travel profile.