Investment Real Estate Sales Agent
Agent Job 38 miles from Dundalk
Are you a results-driven individual with an entrepreneurial itch? If you're more about building a business than just having a job, we want you on our team! At New Western, our clients are investors looking to find the next great property for their portfolio. To deliver on your goals as a Sales Agent, you'll need to enthusiastically embrace cold calling, networking, and engaging in virtual or face-to-face meetings to deliver results. Fueling Your Success at New Western
Accelerated Growth: Outpace your peers with unparalleled growth in your first year.
Exclusive Inventory: Benefit from inventory selling 31% below new builds post-rehab.
Achieve More, Together: Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure.
Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success.
What You Need To Excel
Grit: Competitive, resilient and driven with a closer mentality (even if you lack real estate experience).
Negotiation Prowess: Natural dealmaking and strong negotiation skills.
Accountability: Willingness to take ownership of your work and results.
Skilled Communication: Polished communicator with a knack for interpersonal connections.
Key Considerations
Licensure: Requires an active real estate license based on your work location. If you don't have one yet, don't worry! We'll guide you on obtaining yours once we start our conversation.
Compensation Plan: Independent contractor (1099) status - 100% commission-based. Average first-year compensation across all agents is $66,678. The top 20% of new hires averaged $150,897 in first-year compensation.
About New Western
We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes.
Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers.
Award-Winning Team & Culture
Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at *************************
Ready to take your career to the next level? Apply today!
#cb PM20 #LI-213725096_LS1
Medicare Insurance Sales Agent (SQSR070825)
Agent Job 41 miles from Dundalk
About the Role
As a sales agent with SelectQuote Senior, You will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and sell the Medicare products that meet their needs. You will also assist with enrolling customers into their insurance plans pending business needs.
It’s an exciting time to join SelectQuote. We became publicly traded in 2020 with the first 100% virtual IPO (non-biotech) in American history.
Interested in Uncapped Commissions?:
We offer a W-2 base pay plus commissions, which result in a first-year target income of $70,000/year .
This role is best suited for commission-seeking candidates with uncapped commission potential.
Top agents who are focused on the commission potential can earn above six figures annually.
Other performance-based incentives could include prizes, spot bonuses, award trips, and more!
Job Perks:
Bonus opportunity during training - In addition to your base pay, agents are also eligible for various bonuses based on performance during training
New Employee Referral Bonus Available - Associates can earn a bonus for referring candidates who are successfully hired.
Comparison shopping - We represent many recognized carriers which allows agents the ability to provide unbiased recommendations to ensure we offer customers the products that meet their needs. We offer Medicare supplements, Medicare Advantage plans, and an assortment of ancillary products including dental and vision.
No requirement to purchase leads or prospect
High earning potential – 1st year average annual income is $70,000. Top agents have the potential to make over six figures or more.
Growth opportunities – We offer leadership development training and we promote from within for those employees seeking career advancement between all three divisions, regardless of tenure
Full benefits – Including health, life, dental, vision, 401(k) + company match, paid time off, etc.
Essential Duties and Responsibilities:
Commission-driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate
Competitive, self-motivated personality - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
Skills/Abilities:
Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. We need all hands on deck during this time
It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with other initiatives, and other potential responsibilities as needed
Technology skills - We use a proprietary CRM system that requires an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success
Education and Experience:
1 year of recent sales experience preferred
Previous job stability
High school diploma or the equivalent is required
Proven track record of highly successful performance in previous roles
Requirements:
If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
Prolonged periods of sitting at a desk and working on a computer
Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-EX
Bilingual Sales - Spanish
Agent Job 40 miles from Dundalk
Salary: $45000.0 - $75000.0/year Experience: 0 Year(s) Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set!
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What we provide
Base Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual (Spanish/English)
Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Ability to multi-task
Ability to effectively relate to a customer
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
PM24
PI44a0b00c2600-29***********7
New Applications Filing Agent
Agent Job 44 miles from Dundalk
Seeking full-time entry level Patent Agent to review and sign staff-prepared USPTO filings in the New Applications Department. No billable hours requirement.
Responsibilities include:
· Reviewing and signing USPTO filings including but not limited to new applications, Information Disclosure Statements, Responses to Notice to File Missing Parts/Requirements, Notice to File Corrected Application Papers, Preliminary Amendments
· Responding to oral Restriction and/or Election of Species Requirements
· Responding to simple proposed Examiner's Amendments
Qualifications include:
· 0-2 years of experience
· Must have a USPTO Registration Number
· Excellent communication, writing, organization and proofreading skills
· Strong attention to detail
Competitive salary and benefits package. Oliff PLC is an equal opportunity employer. Please submit a cover letter and resume to ************ for consideration.
Customer Service Representative
Agent Job 6 miles from Dundalk
Job Type: Full Time
Company: Carotrans
Join Our Team at Carotrans Baltimore!
About Us:
Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.
Key Responsibilities
Provide exceptional customer service to clients via phone and email.
Assist customers with booking shipments, tracking freight, and resolving inquiries.
Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
Maintain strong relationships with customers by providing timely updates and solutions.
Identify opportunities to improve customer satisfaction and operational efficiency.
Qualifications
Strong communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Word, Outlook)
Detail-oriented with excellent organizational skills.
Why Join our Team?
Competitive salary and benefits package.
Opportunity for a career growth with a global logistics leader.
Collaborative and supportive team environment.
Insurance Agent
Agent Job 6 miles from Dundalk
The Business Development Insurance Agent plays a vital role in expanding our policyholder community by building business relationships, generating referrals, cultivating sales opportunities, and maintaining ongoing sales efforts. This role is essential for promoting our products and services and strengthening partnerships with credit unions and clients.
What's in it for you?
Base pay
plus
incentives, bonuses, profit share, paid holidays, paid time off, exotic award trips, excellent benefits, and paid training.
We offer a base salary of $65,000.00 plus uncapped commission!
This position is a fit for you, if you:
Are driven and goal oriented
Are technologically savvy
Have a high level of integrity with the desire to help others
Are coachable
Are positive
Are resilient
Responsibilities:
Maintain a valid insurance sales license and fulfill continuing education requirements as needed.
Engage with credit union members through various channels to offer insurance products and services available through credit union membership.
Drive referrals through existing and new business relationships.
Acquire new SEG/Business Opportunities (minimum 1 per month).
Foster relationships with credit union contacts to identify and generate new sales opportunities.
Successfully complete training and required sales courses.
Assess client and member needs to provide tailored insurance solutions that protect families and add value to credit union members.
Close sales efficiently, ensuring all relevant paperwork is completed accurately and submitted to the appropriate credit union.
Develop and sustain professional relationships with credit union staff, worksite personnel, and other employer group contacts.
Participate in weekly and monthly sales meetings as required by the regional manager or sales leader.
Follow attendance and reporting procedures as directed by the regional manager.
Submit non-branch activity logs same day of off-site visits.
Consistently achieve daily PRO level sales and report total premiums, deductions, new members, and annual savings to credit unions, when applicable.
Produce accurate, high-quality applications and documentation, submitting them per the manager's schedule.
Collaborate with credit union branch managers to maximize sales potential.
Uphold and demonstrate PFP Core Values: Caring, Drive, Resilience, Integrity, and Passion.
Qualifications:
Proven track record in sales.
Insurance sales experience and/or licensing preferred.
Strong communication skills, both verbal and written.
Ability to travel to worksite locations as required.
Proficiency with internet and email communication.
Access to a reliable internet connection from a secure location.
Coachable with a willingness to learn and adapt.
Strong interpersonal skills and ability to work collaboratively with others.
Excellent time management, organizational, and prioritization skills.
High attention to detail.
Consistently maintain a positive attitude and professional demeanor.
Demonstrate ethical sales practices and ensure compliance with all relevant regulations.
Insurance Sales Agent
Agent Job 11 miles from Dundalk
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Insurance Sales Agent
Agent Job 10 miles from Dundalk
Ability to sell through multiple insurance carriers
Access to sell to our millions of AAA members for preferred lead generation
Company paid incentive trips for top performers
Sales focused with a dedicated Customer Service & Policy Retention teams
Opportunity to build your book and make renewal income
What we can offer you:
A competitive base salary, plus unlimited monthly commission opportunity
3+ weeks of Paid Time Off - rollover and buyout options available
8 Paid Holidays
401(k) plan with employer match up to 7% (Traditional and Roth available)
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
The primary duties of the Insurance Sales Agents are:
Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain partnerships with insurance company representatives and underwriters
Minimum Qualifications:
This is an in-office position. Candidates must reside within a commutable distance from Glen Burnie, MD
2+ years of experience in a sales environment meeting set metrics
Experience in networking and prospecting to generate your own leads
Ability to obtain a Property and Casualty License and Life License within 60 days of hire
Ability to learn new computer programs & multi-task
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Customer Service Representative
Agent Job 38 miles from Dundalk
Why You Want to Work Here
This is a great opportunity to join a 1,000+ member non-profit trade association located in the suburbs of Washington, D.C. The mission of the Association is to promote benefits through advocacy, education, and networking. This position is responsible for customer service activities in support of various programs. A qualified candidate is expected to promote and foster a team-based work environment; maintain a positive and professional disposition; and demonstrate flexible and efficient time management skills including the ability to prioritize work assignments, handle stress, and consistently report to work on time prepared to perform the duties of the position.
Responsibilities of the Customer Service Coordinator
Analyze insurance documentation
Perform data entry of information received daily
Set-up new accounts and process changes to existing accounts
Conduct outreach to customers to request additional information relating to accounts
Perform account research for specific customers
Conduct monthly collection calls related to outstanding fees
Provide telephone coverage and support for customer service inquiries
Conduct ongoing monthly outreach to program users to improve customer service experience
Assist with daily workload and inquiries associated with other Information Service programs, as needed
Assist with other duties as required within the department
Qualifications of the Customer Service Coordinator
Associates degree required
1-3 years of customer service work experience
Organized and conscientious self-starter
Ability to prioritize and complete tasks in an efficient and timely manner
Strong computer and database management skills
Strong aptitude for written and verbal communication
Excellent interpersonal and customer service skills
Accurate data entry skills
Experience in web-based environments
Must be dependable and a team player
Registered Financial and Insurance Agent
Agent Job 41 miles from Dundalk
Entrepreneurs welcome. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
Being a State Farm independent contractor agent would give you a unique opportunity to develop yourself, run a business of your own and make a meaningful impact in your community.
We are seeking professionals interested in becoming a State Farm agent. With diverse backgrounds and experiences, State Farm agents serve customers across the United States.
From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself through meeting customer needs.
Rewards may include:
- Ability to lead and develop your own team
- Opportunity to run a business of your own
- Chance to be a leader in your community and make a difference daily
If you're interested in making an impact while running a business designed to help others protect what matters most, get started today. We offer a paid training program with hands-on field development experiences and continued support.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
State Farm is an equal opportunity employer.
Customer Service Representative
Agent Job 43 miles from Dundalk
We are looking for a Customer Service Representative & Administrative Assistant to support our clients and internal team by providing excellent service and handling key administrative tasks efficiently.
In this role, you will serve as the first point of contact for our customers while also assisting with daily operations.
About You: You are proactive, detail-oriented, and highly organized. With strong customer service and administrative skills, you excel in balancing client interactions and operational tasks in a fast-paced, team-driven environment. Your ability to anticipate needs and keep things running smoothly makes you an invaluable asset to the team.
About the Company: This company has been industry-leading for 5 years and is rapidly growing, with 2024 achieving 95% growth Year over year. The team is small, ambitious, and high-achieving-an excellent opportunity to join a promising company at a pivotal moment
Responsibilities:
Handle all incoming communications via phone, email, and chat.
Process funding requests, payment changes, and financial transactions.
Assist with collections and follow up on outstanding payments.
Review all company subscriptions, negotiate new contracts, and oversee employee expense reimbursement.
Pay invoices and ensure timely vendor payments.
Manage schedules, conferences, and travel arrangements for team members.
Organize and maintain company files, records, and databases.
Skills:
Strong communication and interpersonal skills.
Proficiency in CRM systems and office management tools.
High attention to detail and ability to multitask.
Problem-solving mindset with a proactive approach.
Education & Experience:
2+ years of experience in customer service and administrative support.
Experience in financial services, SaaS, or fintech is a plus.
Location
Hybrid - McLean VA
Customer Service Representative
Agent Job 37 miles from Dundalk
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services.
Order Processing: Assist in processing consumer orders through multiple communication channels (email, phone, web) and provide order confirmations.
Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity.
Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information.
Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services.
Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays.
Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues.
Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image.
Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement.
Requirements:
High School diploma or equivalent
1-3 years of customer service experience, preferably in a consumer-facing role or call center environment.
Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite
Experience with CRM software (Salesforce) is a plus
Customer Service Representative
Agent Job 27 miles from Dundalk
Customer Service Representative (CSR)
We are on the search for a highly capable Customer Service Representative to join our team in Grasonville, Maryland. In this role, you will be vital in handling customer support, sales, and showroom duties. This role will require you to interact with customers in our showroom and manage customer inquiries in a call center environment.
Responsibilities:
Provide exceptional customer service by answering inbound calls and responding to customer inquiries
Manage order entries and schedule appointments, ensuring accuracy and efficiency in all transactions
Utilize web-based tools such as JobTread, Google Earth, Sales CRM and Microsoft applications for data entry and customer communication
Maintain comprehensive product knowledge to provide efficient and accurate customer support
Handle customer correspondence via email, phone, and JobTread professionally and promptly
Work within a call center environment, efficiently managing a multi-line phone system
Foster in-person communication when necessary, providing excellent service to all customers
Develop and maintain an understanding of sales and design to better assist customers
Show a willingness to learn and adapt to changing customer service and sales environments.
Requirements
Outgoing and energetic personality that is eager to interact with customers.
Proven experience in answering inbound calls professionally and courteously.
Prior work experience in a call center customer service role. (preferred)
Strong customer service skills, including the ability to manage and respond to different customer situations with diplomacy and tact.
Accurate data entry skills, with attention to detail and proficiency in entering customer information into databases.
Experience with email correspondence, including responding to customer inquiries and complaints via email.
Ability to handle both inbound and outbound calls, including customer complaints and inquiries.
Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and creating reports.
Proficiency in Microsoft Word, including creating and editing documents, formatting text, and using templates.
Experience scheduling appointments, including managing customer schedules, confirming appointments, and rescheduling as necessary.
What Coastal Pools Offers You
Amazing new design studio / call center
Work in an industry making customers dreams come true
Mon - Friday work ours 8-5
401(k)
Dental insurance
Vision insurance
Health insurance
On-the-job training
10 Days PTO after 90 days - Accrual System
15 Days PTO Max
Additional 8 Paid Holidays
If you are the type of person that makes people feel welcome with an energy and positivity that you can feel through the phone, what are you waiting for? Come join the Coastal Pools Team today!
Customer Service Agent
Agent Job 9 miles from Dundalk
Job Title: Customer Service Agent Contract Duration: 12 Months Pay range $15 - 36/hr Work Type: Onsite Requirement Associate degree preferred high school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Experience and/or basic project accounting or costing principles is desired.
Able to influence diverse teams to accomplish tasks/goals.
Responsibility Level:
Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizes technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations.
Analyzes and assesses technical team performance and makes adjustments as needed to enhance customer satisfaction in a cost-effective manner.
Principal Duties:
Receives customer requests for unscheduled or scheduled service.
Determines customer needs and matches appropriate Technician or Team Lead to the need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Upon completion, reconciles all service requests daily.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Ensures Technicians are provided with daily schedules.
Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Assists with the creation of L&M quotations.
Develops and maintains viable long-term relationships with customers and subcontractors.
Prepares yearly, monthly, and weekly execution plans for PSA scheduled service visits.
Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during the monthly business review.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Facilitates administration of warranty claims.
May guide and prioritize the activities of the Customer Service Agent Assistants.
Periodically performs duties of the Customer Service Agent Assistant as overflow demands.
Other duties and administrative activities as assigned
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company
Leading provider of intelligent building solutions. Offers a full range of systems and digital solutions to make buildings safer, more comfortable, efficient, and sustainable. Focused on helping clients achieve their mission goals and improve operational efficiency.
25-17765 #gttnonit #gttjobs
Client Services Representative
Agent Job 18 miles from Dundalk
Job Title: Client Services Representative
Employment Type: Contract to Hire
Pay Rate: $21-$24 per hour
Work Arrangement: Fully Onsite
Job Description:
We are seeking a dedicated and detail-oriented Client Services Representative to join our team in Owings Mills, MD. This role is fully onsite and offers a contract-to-hire opportunity. The ideal candidate will assist sales representatives and clients to ensure smooth order processing and provide exceptional customer service.
Responsibilities:
Assist sales representatives with order processing and client communications.
Facilitate smooth order processing from initiation to completion.
Address client inquiries and resolve issues promptly.
Maintain accurate records of client interactions and transactions.
Collaborate with internal teams to ensure timely delivery of products and services.
Provide support in managing client accounts and maintaining client satisfaction.
Qualifications:
Previous experience in customer service or client relations.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work onsite in Owings Mills, MD.
Benefits:
Competitive pay rate of $21-$24 per hour.
Opportunity for contract-to-hire based on performance.
Collaborative and supportive work environment.
Customer Sales & Service Rep I
Agent Job 30 miles from Dundalk
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Reservations Agent (Part-Time)
Agent Job 38 miles from Dundalk
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Rate of Pay: $ 28.41 per hour
What is in it for you:
Competitive salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Job Description
Reservation Agent
You represent Sofitel Washington D.C. Lafayette Square with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive. You are entrusted with the responsibility of ensuring the best possible experience for your guests at all times.
What you will be doing:
Reporting to the Revenue Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service in all interactions
You maintain a perpetual presence for the meeting planner by remaining attentive and answering client questions in a professional and warm manner
You update reservations including cancellations, rescheduling and shortening length of stay requests received by phone, fax or email in accordance with Sofitel Washington D.C. Lafayette Square group reservation policies
You set-up proper billing accounts according to accounting policies.
You ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities when applicable
You respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department
You liaise with Sales and other departments as required
You provide reservation and pick up reports upon request
Other duties as assigned
Qualifications
Your experience and skills include:
Customer Service experience required; Must possess outstanding guest services skills, sophisticated verbal & written communication skills
Computer literate in Microsoft Windows/Microsoft Excel applications preferred
OPERA PMS experience preferred
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Additional Information
Additional Information
Your team and working environment:
Opportunity to work with a diverse group, representative of over 20 countries worldwide
Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Reservations Agent
Agent Job 38 miles from Dundalk
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Core Essential Functions
• Greet guests in a warm, personable, sincere, and friendly manner.
• Provide guest with information they inquire about (i.e. hotel's information, nearest spa, etc.).
• Answered incoming calls and assisted with reservations, confirmations, room requests, and questions.
• Make calls, schedule recreational activities on behalf of guests on their chosen location.
• Process guest's reservation requests.
• Anticipate guest's needs and create personal and memorable experience and solutions.
• Collaborate and communicate with all departments to ensure seamless guest satisfaction.
• Comply with all company policies and procedures.
This position requires the following knowledge, skills and abilities.
• Hotel Experience is not required - Fun and welcoming personality is a MUST
• Ability and willingness to learn and maintain knowledge of current hotel and nearby events information
• A minimum of 1-2 years hospitality experience is preferred but not required
• Prior experience as a reservation agent is highly preferred
• Excellent communication skills; both verbal and written is a MUST
• Possess poise, elegance and calm demeanor in all situation
• Exceptional Organizational skills
Pay Range: Hourly $20-$22
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC
Remote Travel Booking Agent - No Experience Required
Agent Job 38 miles from Dundalk
Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? We're looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary-just a love for travel, a positive mindset, and the eagerness to learn.
As a Booking Agent, You'll:
Arrange Travel Plans: Research and book flights, hotels, cruises, car rentals, and event tickets customized to each client's needs.
Deliver Outstanding Service: Guide clients in planning their trips, answering their questions, and ensuring their travel goes off without a hitch.
Stay In the Know: Keep up with the latest travel trends, destination info, and promotions.
Market Your Business: Share great travel deals, network with potential clients, and build your client base.
Support Clients: Communicate with clients before, during, and after their trips for a seamless experience.
What We're Looking For:
A passion for travel and a desire to help others create memorable experiences
Strong communication and organizational abilities
18 years or older, legally authorized to work in the US
Access to a smartphone with internet (laptop preferred but not necessary)
No experience required-training is provided!
What You'll Enjoy as a Booking Agent:
Work Flexibility: Set your own schedule and work from anywhere with an internet connection
Travel Discounts: Enjoy exclusive travel perks including discounts on flights, accommodations, and more
Professional Training: Become a certified travel expert with comprehensive training
Business Resources: Access a personalized website, marketing tools, and continuous support
Licensed & Insured: Operate confidently with E&O insurance and fraud protection
Unlimited Earning Potential: Earn commissions from bookings and grow your income as your client base expands
Why This Role is a Perfect Fit for You:
This position is ideal for self-driven individuals who have a passion for travel and want to work on their own terms. Whether you want to supplement your income or build a full-time career, this opportunity offers flexibility, growth potential, and the chance to turn your passion into a rewarding business.
Take charge of your future today! Apply now to become a Remote Booking Agent and help clients create dream vacations all over the world!
Financial and Insurance Agent
Agent Job 42 miles from Dundalk
Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs.
Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community.
We are seeking professionals to become a State Farm agent in Clinton, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include:
· Opportunity to run a business
· Ability to lead and develop your own team
· Prospect to make a difference every day
· Chance to be a leader in your community
Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support.
Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Contact the job poster
Theresa Brown, CIR
Connecting Entrepreneurs with Small Business Ownership Opportunities
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Job Details
Industry
Insurance Financial Services Banking
Employment Type
Full-time
Job Functions