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  • Air Interdiction Agent

    U.S. Customs and Border Protection 4.5company rating

    Agent Job 12 miles from Downey

    Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps. Stay Updated Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $40k-53k yearly est. 24d ago
  • Licensed Insurance Sales Agent/ Staff Producer

    Carl Ferraro-State Farm Agency

    Agent Job 21 miles from Downey

    Salary: $50000.0 - $72000.0/year Experience: 0 Year(s) We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. Our unique ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. If you have experience in the insurance industry, I invite you to apply for the position in my office. I challenge you to strive towards your potential. I look forward to being a part of your success! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Matching 401K opportunity after one year of employment Valuable experience Growth potential/Opportunity for advancement within my office Requirements Insurance Sales Experience/ Property & Casualty and L/H licenses preferred but not mandatory Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PM24 PIc896bfd39d0a-26***********7
    $50k-72k yearly Easy Apply 1d ago
  • Luxury Travel Coordinator/Concierge

    Wagner Bespoke Travel

    Agent Job 21 miles from Downey

    A successful and growing boutique luxury travel advisory firm is seeking a hard-working, organized, and driven individual. The role will assist the team with routine administrative tasks such as quoting and booking travel, updating CRMs, creating and managing client itineraries. Attention to detail and strong work ethic are both essential in this role. There is a tremendous amount of volume and an ability to hit the ground running is necessary. Thankfully it's a very fun industry to work in. Day to Day: Assist the team with administrative tasks such as quoting luxury hotels, air, and subsequently booking travel Updating database with client notes, travel details, and reviewing all client workflow Creating and managing client itineraries via AXUS Creating client facing quotes for trips, including detailed breakdown of various hotel options, tailored to each clients needs The role will be both on site for 4 days and remote/work from home on Friday. We are also looking for a candidate to work Tuesday - Saturday. Background: This is a job that covers the ins and outs of the back-end booking process but NOT selling travel. Although the Founder is often out touring properties and meeting with suppliers, this role is for the person that the Founder and Operations Director can count on to be on the computer and phone, making sure that the existing trip flows are running smoothly with the team. Potential travel perks are available after 6+ months (heavily discounted hotel stays, etc.) Wagner Bespoke Travel is based in Los Angeles, CA. Clientele are nationwide, and inquiries/issues can occur at all hours as we have clients traveling all over the world. There is a requirement to be "on call" for weekend emergencies. Job Requirements: - Must live in Los Angeles - Onsite 4 days a week in Santa Monica, CA - Bachelor's or Advanced degree in Business, Accounting, Engineering, Science, Finance, Economics, or related discipline; OR 2 years of related experience (in addition to bachelors degree in another field). - Weekend hours when clients are traveling and issues come up. Job Skill Set: - Experienced in Excel and Google Suite - Strong attention to detail - Comfortable with performing routine tasks - Process driven - Self motivated - Proactive in coming up with solutions on the go as most items are time sensitive. - Comfortable on the phone and emailing with foreign partners- both suppliers and hotel general managers abroad. - Thrive in a fast paced and dynamic environment Wish List: - Understanding of ultra HNW luxury travel, destinations, hotel brands, and clientele. - Eye for marketing, as newsletter, Instagram, and itineraries require a clean and sophisticated aesthetic. ** Not a role for aspiring or previous travel agents / advisors. Looking for someone that is not interested in selling travel and thrives in a supporting role (the very much appreciated backbone of a successful company!)** Please note that the salary will vary based on factors including but not limited to experience, education, previous performance, etc. Although benefits are not in place at this time, it's likely they are implemented in the future as we continue to grow. Potential Bonus structure likely available. Salary will be dependent upon experience and expertise in luxury travel booking. In addition to those already in the travel industry, this is likely an ideal role for those looking to leave accounting, audit, bookkeeping, controller, programming, editor, compliance, and/or data analyst or data science.
    $53k-92k yearly est. 15d ago
  • Founding Customer Success Rep

    Rebolt (Formerly Builtright

    Agent Job 27 miles from Downey

    Seeking a highly ambitious Founding Customer Success Rep to help maintain the best customer base in the home services space. This role is meant for someone to impact the trajectory of Rebolt from Day 1. What we do Rebolt is the all-in-one marketing platform for home service businesses powered by AI (think landscaping, HVAC, roofing, plumbing) In under 5 minutes, a plumber in Atlanta or a landscaper in Colorado can make a fully SEO'd website and post to various social media platforms, which can lead to thousands of dollars of new business they would never have seen otherwise. We started Rebolt to help the 100s of service businesses we spoke with when running a web development/marketing agency. We were tired of seeing hard-working owners get ripped off. Our approach is simple: meet them where they are. They aren't perpetually online. Most don't even have a desktop or laptop computer. So, we continue to make tools that enable them to attract customers online without burdening them with the overhead of learning digital marketing or the cost of hiring an agency. We've raised over $1.6m in funding. We're here for the long haul :) About us We are a tight-knit team of 15 who are exceptionally ambitious and move incredibly fast. We ship products, produce results, and come with a Day 1 mentality every day. We have a bias towards action and a “figure it out” mentality. We went through the Antler NYC Accelerator, recently raised a seed round with participation from Vitalize.VC, Cough Drop Capital & angels, and are well funded. We've experienced rapid growth after our first 9 months of launching. We care DEEPLY about our customers. Their business is their livelihood, their source of income, and what feeds their family. Our customers come before everything else, we obsess over them We work startup hours. We get the job done. Although we take our job seriously, we also like to have fun while doing it Who we are looking for We're looking for someone as ambitious, driven, and excited about our vision as we are. Our perfect candidate would have the following experiences/capabilities: 1+ years in customer success, operations, or support-related roles (BONUS if you've worked with home service businesses before) Comfort with high-volume communication. You'll be communicating with customers via email, phone, and text message. Exceptional written and verbal communication. Our work needs to be messaged properly and succinctly to our customers. They're busy, and we have limited time to communicate with them. Impeccable time management. With high-volume communication, your day can be gone in the blink of an eye. We're looking for someone who can optimize their time better than most. Adaptable & quick learner. You thrive in fast-paced environments and can pick up new tools, processes, and strategies quickly. You're resourceful and proactive, and you never let a lack of experience stop you from figuring things out. Optimistic problem-solver. You approach challenges with a solutions-oriented mindset, staying positive even in tough situations. You see roadblocks as opportunities to improve, not as setbacks. Your enthusiasm is contagious, and you help keep both customers and teammates motivated. Customer-obsessed mindset. You prioritize the customer's needs above all else, ensuring they feel valued, heard, and supported. You take the extra step to solve their problems efficiently while delivering a top-tier experience every time. What You'll Do Account Management. You'll be working closely with our customers to ensure all their needs are meet and an exceptional customer experience is held. Multi-channel communication. Manage multiple conversations through a variety of mediums (e.g., phone calls, texts, emails, etc) and subsequently execute downstream tasks Upselling & Growth Consulting. You'll be providing strategic growth advice to home service pros while seeing and executing on opportunities to upsell customers dependent on their businesses' needs. Strong technical skills. Must have very strong computer skills with the ability to figure out new programs/software on the fly. HUGE plus if you have experience with web networking (e.g., domain names, DNS records, hosting, email records/connections, etc.) or experience w/ HTML/CSS/JavaScript Work closely with our site specialist team. You'll be working with our incredible site specialist team, which executes all changes needed to our customer accounts Deep product knowledge. You should know the product better than anyone. You'll be expected to learn and understand every nuance of our product. Communicate with Engineering/Product. Effectively communicate customer feedback with our engineering/product team to continue to improve our product. You are the front lines between the customer and our product, you will be working to ensure our product remains world-class and continues to improve over time. Compensation Salary: $68,840k/year Equity: dependent on experience Comp package is subject to change Top-tier healthcare package - we cover everything (100%) Hardware setup - new MacBook, big display, and accessories Unlimited PTO Destination Airbnb company work retreats 2-3 times a year Expect to travel to trade shows (3-4x/year) Email us at ******************** with your resume and a note explaining why you're interested!
    $38k-61k yearly est. 3d ago
  • Bilingual Licensed Insurance Professional

    State Farm Agency-Pomona 3.9company rating

    Agent Job 23 miles from Downey

    Salary: $65000.0 - $70000.0/year Experience: 3 Year(s) Armando Montejano - State Farm Agency, located in Pomona, CA has an immediate opening for a full-time Bilingual (Spanish/English) Licensed Insurance Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. If you have experience in the insurance industry, I invite you to apply for the position in my office. I challenge you to strive towards your potential. I look forward to being a part of your success! Responsibilities include but not limited to: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: Base Salary Annual Bonus based on performance Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Prior three years experience (SF experience a plus) with an entrepreneurial mindset Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license Life & Health license Bilingual (Spanish/English) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI7d34a45bf7aa-26***********1
    $65k-70k yearly Easy Apply 1d ago
  • Customer Service Representative

    Insight Global

    Agent Job 7 miles from Downey

    A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes. Required Skills & Experience 1+ years of experience as a Customer Service Representative within a call center environment High school diploma or equivalent Proficiency utilizing Microsoft Office programs such as Outlook and Word Excellent communication skills and ability to resolve issues within a timely and professional manner Nice to Have Skills & Experience Logistics and/or supply chain industry experience Bilingual in Spanish and English
    $32k-41k yearly est. 3d ago
  • Customer Service Representative I/II

    Induce Biologics USA Inc.

    Agent Job 27 miles from Downey

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, fax, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. EDUCATION/EXPERIENCE High School Diploma or equivalent Minimum of two (2) years' experience in customer service, preferably in a similar industry. Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry. SKILLS, KNOWLEDGE AND/OR ABILITIES Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Available to work Monday - Friday Must be local and able to work on-site in Irvine, CA. For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience). Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
    $23-27 hourly 3d ago
  • Senior Insurance Agent

    Prismhr 3.5company rating

    Agent Job 17 miles from Downey

    Job Title: Assistant Account Manager Schedule: Monday to Friday 9:00 AM - 5:30 PM About the Role: We are seeking a highly motivated and detail-oriented Assistant Account Manager to join our team. In this role, you will play a key role in supporting our Account Managers by providing administrative support, assisting with client service, and contributing to the overall success of our agency. Responsibilities: • Assist Account Managers with various tasks, including policy maintenance, client service requests, and preparation of proposals and presentations. • Maintain accurate client records in AMS 360 or other designated insurance management systems. • Assist in the processing of new business applications, renewals, and endorsements. • Handle incoming calls and emails from clients and respond to inquiries promptly and professionally. • Prepare and maintain client files and documentation. • Assist with the organization and maintenance of agency records. • Contribute to a positive and collaborative team environment. Qualifications: Must Have: • bachelor's degree or equivalent experience • Experience in Commercial Lines insurance • Active Property & Casualty (P&C) insurance license • Proficiency in Microsoft Office Suite and other relevant software • Strong computer skills, including experience with AMS 360 or other insurance management systems • Willingness to learn and adapt to new challenges • Ability to work in a fast-paced environment Preferred Qualifications: • Excellent customer service skills • Strong organizational and time-management skills • Desire for professional growth and advancement within the company
    $68k-90k yearly est. 5d ago
  • Customer Service Representative

    Babygold

    Agent Job 17 miles from Downey

    BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required
    $32k-41k yearly est. 27d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Agent Job 27 miles from Downey

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Responsibilities: What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through ques and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. Qualifications: This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply! Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $32k-41k yearly est. 25d ago
  • Customer Service Representative

    Vaco By Highspring

    Agent Job 27 miles from Downey

    We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Process customer orders accurately and efficiently Prepare and print shipping labels Answer and direct phone calls, providing excellent customer service Communicate with vendors to resolve any order or shipping issues Manage and update customer information in the system Handle customer inquiries and complaints professionally and promptly Collaborate with internal teams to ensure timely order fulfillment Qualifications: Previous experience in customer service, order processing, or a related role preferred Strong communication and problem-solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Ability to work in a fast-paced environment and manage multiple tasks Detail-oriented with strong organizational skills
    $32k-41k yearly est. 11d ago
  • Customer Service Representative

    Dexian

    Agent Job 11 miles from Downey

    We are seeking a dedicated Client Services Representative with a background in banking and at least 1+ year of call center customer service experience. The ideal candidate will be the first point of contact for our clients, providing support on a range of banking and treasury management products. This role requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities: Respond to customer inquiries via phone and email in a structured, queue-based environment Act as the primary operational and product point of contact for clients Proactively monitor accounts for overdrafts and resolve issues such as source of funds confirmation Partner with internal departments to resolve ad-hoc client inquiries and ensure a seamless client experience Support onboarding activities and due diligence to meet regulatory and company compliance requirements Provide support for treasury management products and services Train clients on banking and treasury products to ensure efficient use and implementation Identify, investigate, and resolve client issues, coordinating with sales officers, vendors, and Relationship Managers Analyze customer account processes and assist with compliance verification Escalate and report compliance-related findings for resolution Required Qualifications: 1+ years of call center or customer service experience Banking experience is required Strong attention to detail and organizational skills Proven ability to multitask in a deadline-driven environment Proficient in Microsoft Office Suite, especially Outlook and MS Teams Excellent verbal, written, and interpersonal communication skills Team-oriented mindset with a customer-first approach
    $32k-41k yearly est. 3d ago
  • Customer Service Representative

    Rowan Appliance Inc.

    Agent Job 14 miles from Downey

    Do you have a confident phone presence and a passion for helping people? Rowan Appliance Inc. is seeking a skilled and service-driven Customer Service Representative to join our growing team! This role is primarily focused on handling customer phone calls, with additional responsibilities for email and live chat support. If you're a clear communicator who thrives in a fast-paced environment and enjoys solving problems, we want to hear from you. What You'll Do Answer and manage high volumes of inbound phone calls with professionalism and empathy Provide detailed product support and troubleshoot basic appliance issues over the phone Handle customer inquiries via email and live chat Resolve order and delivery issues, assist with returns, and follow up to ensure satisfaction Maintain accurate records of customer interactions in our CRM system Work closely with our warehouse, shipping, and technical teams to resolve complex problems Identify trends in customer feedback and recommend improvements to enhance service What We're Looking For 2+ years of experience in a phone-based customer service, call center, or support role Excellent verbal communication and active listening skills Calm, empathetic, and professional tone when dealing with challenging situations Comfortable working in a fast-paced, high-call-volume environment Experience using CRM software and phone systems (e.g., Zendesk, HubSpot, RingCentral, or similar) Highly organized and detail-oriented with strong problem-solving skills Bilingual a plus (but not required) What We Offer Competitive salary based on experience Paid Time Off, paid holidays, and employee discounts Health, dental, and vision insurance 401(k) plan Supportive team culture with room to grow Why Rowan Appliance Inc.? At Rowan Appliance Inc., customer care isn't just a department - it's the foundation of everything we do. If you're ready to bring your voice, empathy, and energy to a team that values people and service, we'd love to welcome you aboard. Apply now by sending your resume to **************************
    $32k-41k yearly est. 16d ago
  • Geek Squad Advanced Repair Agent

    Best Buy 4.6company rating

    Agent Job 16 miles from Downey

    The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone. Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Basic Qualifications 6+ months experience diagnosing, troubleshooting, or repairing technology products Experience actively using and learning about consumer electronics Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time PandoLogic. Keywords: Electrical Appliance Service Technician, Location: Culver City, CA - 90230 RequiredPreferredJob Industries Installation & Repair
    $32k-35k yearly est. 6d ago
  • Inside Sales

    Chip 1 Exchange

    Agent Job 27 miles from Downey

    Essential Functions: Contact prospective clients - using several tools and communication formats - and add new accounts to the portfolio to increase number of customers and company revenue opportunities Maintain existing accounts by performing follow-up and constant interaction with customers to make sure Chip 1 will be the first distributor of choice when supply chain needs arise Provide solutions and find creative ways to help customers with respect to their supply chain needs to increase company revenue opportunities and strengthen relationships Negotiate prices for maximum mutual benefit between Chip 1 and its customers Secure sales transactions to increase company sales revenue Follow up with past due invoices and avoid oversights to prevent company revenue loss Input data and monitor our sales management system (XCRM) active purchase orders/shipments to make sure all are completed on time to provide great service and strengthen relationships with customers Work to achieve targets/goals set by the company to maximize company growth Perform additional related duties as required Competencies: Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information Trustworthy: Values integrity above all else, recognizing that a company culture built on trust is a competitive advantage Problem solving: Demonstrates good judgment, strong problem-solving abilities, and sound decision-making Self-starter: Takes initiative and works independently with minimal supervision Sales skills: Elicits confidence from others quickly, leveraging same to drive sales Required Qualifications: Min 1-3 years of sales in related industry preferred Work Environment: Work primarily in office setting but may occasionally be required to perform job duties outside of the typical office setting Ability to travel up to 50% Working hours may include evenings, holidays, and extended hours as business dictates (e.g. to facilitate overseas communication)
    $40k-68k yearly est. 20d ago
  • Contact Center Agent

    Compunnel Inc. 4.4company rating

    Agent Job 10 miles from Downey

    3 months contract 7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT Serves as primary point of contact for access to academic medical centers and Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed Must Haves: High School Diploma Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment. Preferred: Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Associate or bachelor's degree in healthcare, business or operations field strongly preferred.
    $32k-38k yearly est. 14d ago
  • Air Interdiction Agent

    U.S. Customs and Border Protection 4.5company rating

    Agent Job 14 miles from Downey

    Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps. Stay Updated Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $40k-53k yearly est. 24d ago
  • E-Commerce Customer Service Representative

    Insight Global

    Agent Job 35 miles from Downey

    Required Skills & Experience 2+ years of Heavy Call Center experience Excellent technical skills with MSFT products Great written and verbal communication Experience in a customer service setting Experience handling inbound calls (30-60 daily calls) Comfortable maneuvering through multiple systems Nice to Have Skills & Experience Fluent in Spanish and English Previous experience in a call center Job Description A nutraceutical company in Orange County is looking for a customer service representative to support their Aliso Viejo location in their e-commerce department. These candidates will be taking inbound calls from customer and doctors to address any issues they may be having with the website, product ordering, or account resolution. This person will need to be comfortable over the phone as a majority of the work with be done via inbound calls. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a few days a week. Pay $21-22/hour
    $21-22 hourly 19d ago
  • Geek Squad Advanced Repair Agent

    Best Buy 4.6company rating

    Agent Job 39 miles from Downey

    The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone. Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Basic Qualifications 6+ months experience diagnosing, troubleshooting, or repairing technology products Experience actively using and learning about consumer electronics Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time PandoLogic. Keywords: Electrical Appliance Service Technician, Location: Santa Clarita, CA - 91350 RequiredPreferredJob Industries Installation & Repair
    $32k-35k yearly est. 8d ago
  • Air Interdiction Agent

    U.S. Customs and Border Protection 4.5company rating

    Agent Job 42 miles from Downey

    Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps. Stay Updated Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $40k-53k yearly est. 24d ago

Learn More About Agent Jobs

How much does an Agent earn in Downey, CA?

The average agent in Downey, CA earns between $21,000 and $78,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Downey, CA

$40,000

What are the biggest employers of Agents in Downey, CA?

The biggest employers of Agents in Downey, CA are:
  1. Altasciences
  2. Pinkerton Government Services Inc
  3. Altasciences Co
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