Agent Jobs in Dover, PA

BCF Group is a modern insurance agency based in Lancaster, PA, focused on managing risk for businesses, families, and individuals. They help clients understand the cost of risk versus the cost of insurance to improve their risk profile and bottom line. Role Description This is a full-time hybrid role for a Commercial Insurance Agent at BCF Group, Inc. The Commercial Insurance Agent will be responsible for managing risk and providing customer service. This role is based in Lancaster, PA. Qualifications Insurance Brokerage and Insurance skills Customer Service proficiency Proactive approach to risk Strong communication and interpersonal skills Ability to analyze and assess risk Knowledge of insurance products and relevant regulations Bachelor's degree or at least 5 years' experience in risk management Property and Casualty Insurance license

Terms of Employment W2 contract, Duration: 3 Months The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards. Responsibilities Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls Required Skills & Experience High School diploma or equivalent 2+ year's customer service/telephone experience in a similar call center environment and/or industry. Must have ability to effectively communicate with team members and external customers Must have ability to research and resolve issues related to Medicaid program and service eligibility Preferred Skills & Experience Previous experience in the medical office or other medical setting preferred General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred) Knowledge of CPT and HCPCS codes preferred PC proficiency to include Microsoft Office Suite Experience with Microsoft programs

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Day shift, weekend rotation **Recruiter Contact:** Jose V. Ceballos at ********************************* (MAILTO://*********************************) **SUMMARY OF POSITION:** Provides 24 hour a day, 7 days a week telephone communication and paging assistance throughout the Institution, including the Hospital, Medical Group, College of Medicine, and across all on- and off-campus locations. Responsible for operating and updating an independent computer database, including entry of physician On-Call schedules. Activates emergency procedures used campus-wide for all types of medical and non-medical emergencies. Provides Patient information, personnel information, pager assignments, on-call information, department locations and hours, etc. to callers. Connects callers to requested destination. Reports issues with telephone system and paging system and provides after-hours troubleshooting assistance to IT or outside vendors as requested. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent + One (1) year relevant experience **PREFERRED QUALIFICATION(S):** + Previous call center experience preferred. + Previous experience in a medical environment preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._ **Union:** Non Bargained **Position** Telecommunications Agent I - DAY SHIFT - Switchboard **Location** US:PA: Hershey | Service and Trade | Full Time **Req ID** 72465

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States. Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia. The Cartoon Network Hotel is an attraction in Lancaster, PA. We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Front Desk Leader to welcome our guests and enhance their experience, while being a leader for the rest of this department. We are currently looking for a: Cartoon Network Hotel Lead Guest Experience Agent Roles & Responsibilities: * Handles guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations and take same day reservations and, when necessary, future reservations following hotel rate structures, discounts and sell strategies. Handles guest check ins/check outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner, Cancels room reservations according to procedures * Assist with cash drops or drawer preparation, when a manager is not available * Help Front desk staff troubleshoot in certain situations * Assist front desk staff in communicating with guest complaints, when a manager is not available * Complete additional tasks assigned by the Front Desk Manager * Execute Manager On Duty responsibilities as assigned * Encourage guests to go sign up for an activity or purchase arcade/ VR tokens * Perform all check-in and check-out procedures * Collect and process payments for guests * Kindly welcome guests upon arrival, and assign their room * Provide the guest with information about our hotel, and the amenities available * Respond to guest complaints in a timely and professional manner * Communicate with the housekeeping team to ensure the guests room is clean and furnished to accommodate the guest * Offer additional services to the guest at time of check-in (arcade, retail store, barista, and Cartoon Kitchen) * Operate the POS station in the retail store * Maintain a safe, clean, and organized work environment * All other assigned duties Team member benefits: * Competitive compensation * Comprehensive health and wellness package * 401k Savings and Investment plan * Free admission to Palace Parks in the continental US * A generous paid time off program Do not miss the chance to spark your career now!

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. ActivityApproximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

**MasTec Professional Services** provides end-to-end engineering, design, and integrated services to the power, oil & gas pipeline, and gas distribution industries across the country. With a genesis in construction and a skilled team of multidiscipline engineers and project management professionals, the company delivers best-in-class infrastructure solutions, including design, asset integrity management, feasibility studies, surveys, constructability reviews, turnkey delivery services, and more. MasTec Professional Services creates collaborative partnerships with clients by building trust and consistently delivering the highest standards of performance. MasTec Professional Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. MasTec Professional Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MPS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. **Job Summary** The Right of Way Agent's main purpose is to assist the Right of Way (ROW) Department in determining the need for and acquiring valid right of way documentation for the construction, reconstruction, relocation, or improvement of electrical, pipeline and communication facilities. The position requires the ability to communicate with and negotiate with property owners regarding new installations, job modifications and/or design changes that may affect their property. Clients include homeowners, legal representatives, industry, universities and utilities. **Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE** Responsibilities + **Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE** to meet with all lawnowners. + Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted. + Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects. + Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available. + Research and locate landowner information. + Serve as liaison between property owners and utility clients during outreach and negotiation. + Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers and others regarding the status of all assigned projects. + Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements. + Ensure that job status is updated in all work management systems. + Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports and formal right of way releases; notarization and recording of required agreements. + Facilitate acquisition and/or prepare and secure permits from government agencies and railroads. + Provide right of way support to other departments as necessary. + Support and participate in department initiatives and process improvements. Qualifications + Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life. + Excellent organizational and documentation skills. + Proficient in Microsoft Office Applications including SharePoint, Word and Excel. + Familiar with work management tools, and related technologies such as GIS and Google Earth. + Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities. + Willingness to travel up to 30% of the time during busier periods. + Valid Driver's License with satisfactory record. **Preferred Qualifications** + Professional Designation: New Jersey Notary Public appointment or ability to obtain. + Ability to read and sufficiently interpret engineering drawings, legal documents relating to real estate and right of way transactions is a plus. + Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life. + Excellent organizational and documentation skills. + Proficient in Microsoft Office Applications including SharePoint, Word and Excel. + Familiar with work management tools, and related technologies such as GIS and Google Earth. + Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities. + Willingness to travel up to 30% of the time during busier periods. + Valid Driver's License with satisfactory record. **Preferred Qualifications** + Professional Designation: New Jersey Notary Public appointment or ability to obtain. + Ability to read and sufficiently interpret engineering drawings, legal documents relating to real estate and right of way transactions is a plus. + **Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE** to meet with all lawnowners. + Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted. + Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects. + Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available. + Research and locate landowner information. + Serve as liaison between property owners and utility clients during outreach and negotiation. + Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers and others regarding the status of all assigned projects. + Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements. + Ensure that job status is updated in all work management systems. + Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports and formal right of way releases; notarization and recording of required agreements. + Facilitate acquisition and/or prepare and secure permits from government agencies and railroads. + Provide right of way support to other departments as necessary. + Support and participate in department initiatives and process improvements.

Introduction Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world - when we protect them, we Stand for Good. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. What you'll be doing: As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns. Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling. On any given day, you'll: * Provide comprehensive direction and solutions to external and internal customers through written and verbal communication.• Promptly provide information in response to inquiries to handle and resolve concerns.• Create system documentation of all verbal/written interactions with a customer, including any actions that were taken.• Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.• Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting additional coverages and policies.• Maintain assigned tasks on a daily basis.• Support Church Mutual customers across a specific geographic region.• Support the direct religious Church Mutual product line and Center of Excellence.• Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.• Extensive interaction with all Church Mutual customers, team members, sales force, and others related to Church Mutual operations.• Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, senior living, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.• Maintain confidentiality of the organization's customers and data.• Participate in individual and team trainings and meetings.• Suggest improvements and periodically participate in contact center initiatives to improve effectiveness. Here's what we expect * We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish. * Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.• High school diploma or equivalent required.• Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.• Post-secondary education or participation in recognized insurance education courses is desirable.• Experience documenting during telephone conversations strongly recommended.• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.• Strong verbal and written communication skills.• Excellent multitasking and prioritization skills.• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.• Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.• Positive, professional, and customer-oriented attitude. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location. Minimum Compensation USD $21.37/Hr. Maximum Compensation USD $29.92/Hr.

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more Qualifications High school diploma Required; Bachelor's or associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

SprintRay is a forward-thinking, nimble company on a journey to provide digital dentistry solutions to our customers. Since 2014 we have produced products that are advanced, user-friendly, and offer a premium experience. Our organization is customer-centric, high-performing, and globally diverse. Challenging assumptions by identifying and solving problems is our way of life. We leverage conventional and unconventional wisdom with an entrepreneurial spirit that leaves no stone unturned as we develop the highest quality products, services, and relationships. For us to stamp our name on a product, it must be carefully considered, targeted, and meticulously designed to solve our customers' most pressing problems and pave the way for the future. We work to continuously redefine the rules for our industry through our passion for technology, innovation, and our community. We have bold ambition and work to stay connected to what is happening on the front lines of our business so that the needs of our customers are always being met. For the development and expansion of our European office in Weiterstadt (near Darmstadt), we are looking for you immediately as a Customer Service Agent (f/m/d) At SprintRay, we foster a close working relationship where innovative people have the freedom to find creative solutions to difficult problems. Our open corporate culture and communicative environment help ensure that our work makes a difference. Your tasks will include: Provide excellent and efficient customer support on SprintRay products and services. Process purchase and sales orders for external customers and internal stakeholders. Collect all relevant information from customers, according to the company`s SOP, and record them. Acknowledge and resolve customer complaints and escalate to proper stakeholders. Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines. Understand SprintRay products and services and provide recommendations to customers where necessary. Manage tickets and ensure customers receive responses in a timely manner. Ensure customer satisfaction and provide professional customer service. Engage in daily/weekly/monthly training and assessments, in order to keep up to date on new and existing products and services. Key Qualifications 1+ years experience in a customer/technical support role Familiarity with CRM and ERP software Good empathy and listening skills Excellent verbal and written communication skills Experience with 3D Printing or Dental workflow is a plus Basic computer skills Bilingual language skills English and German or other EU languages are a plus. Bachelor's Degree or Certificate is a plus Time management skills Attention to detail What we offer you: A varied and challenging role in which you can help shape and implement your own ideas Working in a dedicated team with open communication in a motivating work environment in a growing technology company Our modern and open offices in Weiterstadt (near Darmstadt) are located in an attractive business park together with a gym, restaurant, daycare center and close to the Loop 5 shopping center and other specialty markets Independent work with flat hierarchies and short decision-making paths and thus a wide range of development opportunities Flexible working hours 30 days vacation and birthday off Adequate performance-related remuneration Opportunities for further training and qualification Free snacks and drinks Extensive training and colleagues who are available to answer questions The SprintRay team is growing rapidly. Working in an internationally positioned, successful startup, you will be involved in a variety of challenging, interesting projects with development potential. If you are a tireless problem solver who wants to shape the future of dental 3D printing, join SprintRay! Together we can revolutionize dentistry and support future generations of doctors, dental technicians and medical device manufacturers around the world. We look forward to receiving your detailed application including salary expectations and start date. About SprintRay: SprintRay is a highly collaborative environment where innovative people have the freedom to satisfy their curiosity by finding creative solutions to hard problems. If you are a relentless problem solver who wants to shape the future of 3D printing, join SprintRay! Together, we can revolutionize the next 100 years of manufacturing and empower future generations of doctors, designers, and makers all over the world. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications temp to perm only serious need apply must have call center customer service training 8-430p after 8-5p Additional Information $12.50/hr CTH

div class="col col-xs-7 description" id="job-description" pstrong Remote Travel Specialist - Dream Vacations amp; Stress-Free Planning! ✨/strong/pp Are you passionate about travel and love helping others create unforgettable vacations? We're looking for a strong Remote Travel Specialist/strong to join our growing team! If you thrive on providing exceptional service, enjoy curating dream getaways, and want the flexibility to work from anywhere, this could be the perfect opportunity for you./ph3strongWhy Join Us?/strong/h3p✔️ strong Work from anywhere/strong with a flexible schedulebr/✔️ strong Earn competitive commissions/strong amp; access exclusive travel perksbr/✔️ strong Receive expert training/strong and ongoing supportbr/✔️ strong Be part of a passionate, supportive team/strong dedicated to crafting seamless vacations/ph3strongWhat You'll Do:/strong/h3p🔹 Consult with clients to understand their travel preferences, budget, and needsbr/🔹 Design and book personalized vacation packages, including resorts, cruises, flights, and excursionsbr/🔹 Arrange allergy-safe travel plans and accommodate special requirementsbr/🔹 Provide clients with detailed itineraries, travel tips, and destination recommendationsbr/🔹 Stay updated on travel trends, exclusive promotions, and top destinations (especially Disney, cruises, and all-inclusive resorts)br/🔹 Offer top-notch customer support before, during, and after tripsbr/🔹 Build lasting client relationships to encourage repeat business and referrals/ph3strongWhat We're Looking For:/strong/h3p✅ strong Experience in travel planning/strong or a strong passion for creating amazing vacationsbr/✅ strong Expertise in Disney, cruises, all-inclusive resorts, and allergy-safe travel/strong (preferred)br/✅ strong Strong communication, organization, and problem-solving skills/strongbr/✅ strong Ability to work independently and manage multiple bookings efficiently/strongbr/✅ strong Familiarity with travel booking tools and online platforms/strongbr/✅ strong High school diploma or equivalent/strong (Travel/hospitality certifications are a plus!)/ph3strongPerks amp; Benefits:/strong/h3p🌍 strong Work from anywhere/strong - enjoy a flexible, remote work environmentbr/💰 strong Unlimited earning potential/strong - commission-based income with no capbr/🎓 strong Ongoing training amp; professional development/strong opportunitiesbr/✈️ strong Exclusive travel discounts, perks, and industry incentives/strong/ppstrong🔹 Open to citizens amp; permanent residents of the US, UK, Australia, Mexico amp; New Zealand ONLY./strong/ppstrong Ready to turn your love for travel into a rewarding career? Apply today! 🚀/strong/pp/p /div

AAA Central Penn is looking for an energetic and customer focused individual with an aptitude for sales and passion to join our Discoveries/Group Travel team. The Group Travel Specialist, Discoveries is responsible for designing, arranging, and facilitating domestic and international group travel for AAA Members /clientele. The Group Travel Specialist is responsible to, handle trip files from set up to completion including vendor negotiations, quotes, pricing, reservations, and closeout. The Group Travel Specialist supports and gives priority to the AAA Preferred supplier partnerships. Working as a member of the AAA ONE TEAM, the Group Travel Specialist, lends support to the AAA Travel Advisor in providing a remarkable experience and service to AAA's members/clients and ensuring total satisfaction, as reflected on Total Satisfaction survey scores. Essential Functions: Makes group travel arrangements with suppliers for accommodations and services including but not limited to those provided by airlines, train, hotels and resorts, motorcoach, cruise lines, tour operators, sightseeing companies, baggage handlers, and travel insurance companies Assists AAA Travel Advisors, in servicing Members/clients with Discoveries group travel. Places reservations for AAA Discoveries trips and uses the AAA preferred operating system, specialized department software and MS Office applications to develop group trips. Creates and maintains accurate files/records of reservations, contracts, cost sheets, client information and payments Reviews files to make certain all payments are accounted for, and all follow up has been completed to ensure timely and accurate file closing. Develops Discoveries trip brochures Reviews and organizes supplier documents for accuracy in preparation for delivery to clients and Journey Managers. Researches and organizes relevant travel information regarding insurance, legal documentation, destination information and health advisories. Reports problems to the Group Department Manager and follows up in a timely manner to correct problem situations. Assists with group departures as scheduled from airports, offices, and other venues. May escort group trips following the successful completion of Discoveries Journey Manager training. Participates in promotional events to assist in sales of group trips. Set up locales, agendas and conducts in-person and virtual pre-departure meetings Actively demonstrates, and promotes AAA Central Penn's Core Values and Commitments Serves as a key contributor to the Member Satisfaction scores and assists Department Manager to ensure Members/clients are being Totally Satisfied or we are exceeding traveler expectations. Education, Skills, and Abilities: Associates Degree in travel and tourism or two years related experience; or equivalent combination of education and experience. In-depth experience with retail and group travel department operations. Time management and attention to detail is a must. Professional knowledge of the travel industry including geography, travel logistics, cruising, tours, accommodations, travel documentation, insurance, travel suppliers, product development, marketing, trip operations and problem solving with a special emphasis on group products. Ability to work independently and with minimal supervision at a high level is key in the position. Excellent internal and external customer service and communication skills written and oral. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to work in a multitasking, time-sensitive environment while displaying initiative and teamwork. Accurate accounting, ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Solves practical business problems using variables with limited standardization. Must interpret information and carry out initiatives based on interpretation. A working knowledge of computer applications: Excel, Power Point, Word, Outlook, Teams, Axis; and supplier products and policies. Good listening skills, excellent customer sales and service skills, flexibility to work outside of normal business hours, organization, phone etiquette. What We Offer: Medical, Dental, and Vision Insurance 401(k) with 6% match Paid Time Off Personal Time Off Long Term Disability and life insurance Paid Volunteer time through AAA Cares events and eligible activities Free AAA Premier membership Tuition reimbursement Employee discounts and perks including travel, car battery, and more Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. To learn more about what AAA Central Penn has to offer follow this link: ********************************** About Us: For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance, we have over 55 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! The selected candidates will be required to successfully complete pre-employment assessments, a criminal background check, and drug screen. AAA Central Penn is proud to be an equal opportunity employer.

meets/greets the public, answers questions in a knowledgeable, courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Daily batching; ticketing, verifying special requests, processing documents and reservations. * Answering phones and taking phone reservations. * Provide information and offer additional services to guests to enhance their experience with Gettysburg Scenic Railway. * Greets arriving guests and walk-up customers. Make reservations as needed. * Follow all cash handling policies and procedures. * Call customers to advise of event changes and/or cancellations; as may periodically be required. * Respond to customer inquiries with accurate up-to-date information. * Provide superior customer service. * Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication. * Provide First Aid/CPR/AED in the event of emergencies. * Strong customer service skills with the ability to resolve customer conflicts, should they arise. * Read, write and communicate effectively with co-workers and the general public. * Deal professionally, courteously and tactfully with the public and coworkers. * Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season. * Light administrative duties. * Additional duties as assigned. JOB REQUIREMENTS: * Proven customer service experience * Friendly, courteous phone demeanor * Excellent communication skills * Cash management/POS experience helpful * Ability to multi-task efficiently & effectively * Work both independently and as a team * Ability to think through problems and come up with solutions * Ability to learn/operate a Point of Sale system * Must be proficient in MS Word and Excel programs and multi-task effectively with strong attention to detail. * Self-motivation and the ability to work with minimal interference * Valid Driver's License * Certified or willing to obtain certification in First Aid/CPR/AED. * Must pass background check including criminal and financial. * Must pass pre-employment physical and drug screen. COMPETENCIES: * Verbal comprehension Understand oral and written communications, both general and technical. * Communication skills Provide clear instructions/directions. * Reasoning skills Problem solving and troubleshooting skills. * Time Management Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequently required to sit, stand, walk, climb steps, handle objects, reach with hands and arms, write, talk, type and hear. Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs. SAFETY: Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. "The Patriot Way." At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's "The Patriot Way."

Works in a high performing, centralized Business Operations Center providing assistance to virtual customersacross the U.S.This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requestsprofessionally, efficiently and timely. + Captures and documents details of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Operates within established guidelines and procedures to independently deliver a full range of ACSC services including but not limited to: receiving customer calls, navigating on-line job aids, managing email correspondence, office services and reservations + Performs a variety of "off-line" tasks related to general business operations of the center and Workplace Solutions + Uses judgment to anticipate customer service needs, resolves routine issues and takes action accordingly and consistently provides high level of quality service. + Identifies, resolves or escalates, and tracks issues. + Recommends process improvements to enhance and improve service and overall performance. + Helps new and developing team members. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. + Ability to follow instructions for logging into a computer and launching various applications. + Proficient in Microsoft applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents. + Speaks with clarity, and articulation, and is aware of own non-verbal communication. + Effective listening skills including cognitive ability to locate and convey requested information + Ability to successfully handle customer requests and documents in work management tools and applications + Dependable and accountable **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Delivery Manager** **Working Conditions** + Professional remote office environment. + Ability to work Traditional Mon-Friday 5:00am to 2:00pm PST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $13.00 - USD $15.00 /Hr. Submit a Referral (************************************************************************************************************************************ **Location** _US-_ **ID** _102899_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

The Hotel Guest Services Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times. requires open availability including days, evening, weekends, and holidays. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Free child watch (3-hour increments) Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Deposit guests' valuables into hotel safe or safe deposit box Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Maintain inventory and upkeep of brochures for Lobby brochure rack Use switchboard to connect interoffice and house calls Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment a plus Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience in working in retail or customer service Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-paced industry Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States. Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia. The service driven Lead Guest Experience Agent (Front Desk) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience. This role is essential in making a great first impression for our guests! We are currently looking for a: Cartoon Network Hotel Lead Guest Experience Agent Roles & Responsibilities: Roles & Responsibilities: Supervisory Duties: * Assist with the daily supervision of the guest experience/front desk team and any other assigned departments * Lead by example, attitude, and as a representation of Cartoon Network Hotel's core values * Act as an approachable mentor and coach to all assigned team members * Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests * Become knowledgeable of performing the essential duties of all assigned front desk positions and backfill these positions when needed * Participate in new-hire orientation and training activities for all assigned employees * Ensure that all required meal and other breaks are being given in accordance with PA law * Assist with team scheduling and timekeeping activities Departmental Duties: * Greet and interact with guests in a warm, friendly, fun, and professional manner * Maintain a neat, clean, and professional appearance * Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment * Ensure a smooth check-in and check-out process for guests * Deliver guest amenities as requested * Accurately process guest payments while maintaining PCI compliance * Operate internal communication devices in an efficient and professional manner while answering and transferring calls * Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints * Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner * Keep the front desk area clean and neat by sanitizing surfaces and office equipment * Demonstrate a working knowledge of all services and facilities of the property * Comply with all standard operating procedures * Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis * Provide guests with insightful information about other nearby parks and properties * Inform guests of events and activities that may be occurring during their visit * Promptly escalate any maintenance issues or emergencies to the appropriate authorities * Assist with operating the retail shop, Point-of-Sale (POS) system, as needed * All other duties assigned by leadership Education and Experience: * High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered * 1+ year of previous hospitality or front desk experience required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: * Must be at least 18 years of age to comply with PA Child Labor Laws * Ability to work flexible schedule, including evenings, weekends, and holidays * Must have reliable transportation to and from work for your scheduled shift * Ability to comply with all uniform policies * Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner * Ability to portray a positive, outgoing, professional attitude * Ability to handle pressure and difficult situations with poise and finesse * Must possess strong written and verbal communication skills * Must possess strong attention to detail and problem-solving abilities * Ability to accurately use Point of Sale (POS) and/or other cash handling equipment * Ability to use office technology and equipment, such as PC, software, and copier * Must possess a general understanding of accounting practices and ability to compile facts and figures * Must be proficient in Microsoft Outlook, Excel, Word, and Power Point * Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: * Ability to stand in place for long periods of time * Ability to stand, walk, and remain on feet for majority of the workday * Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders * Ability to remain sedentary for extended periods of time, while using a computer * Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds Working Conditions: * This role will be based in an indoor lodging setting, predominantly at the front desk * Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions * Subject to frequent interruptions and may need to reprioritize activities * Subject to constant repetitive motion Team member benefits: Working at the Cartoon Network Hotel is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Cartoon Network Hotel employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Palace Perks & Benefits: * Flexible schedule * Ability to cross-train and learn unique skills across various departments * Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off * Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than the Cartoon Network Hotel. Apply today! Do not miss the chance to spark your career now!

AAA Central Penn is looking for an energetic and customer focused individual with an aptitude for sales and passion to join our Discoveries/Group Travel team. The Group Travel Specialist, Discoveries is responsible for designing, arranging, and facilitating domestic and international group travel for AAA Members /clientele. The Group Travel Specialist is responsible to, handle trip files from set up to completion including vendor negotiations, quotes, pricing, reservations, and closeout. The Group Travel Specialist supports and gives priority to the AAA Preferred supplier partnerships. Working as a member of the AAA ONE TEAM, the Group Travel Specialist, lends support to the AAA Travel Advisor in providing a remarkable experience and service to AAA's members/clients and ensuring total satisfaction, as reflected on Total Satisfaction survey scores. Essential Functions: Makes group travel arrangements with suppliers for accommodations and services including but not limited to those provided by airlines, train, hotels and resorts, motorcoach, cruise lines, tour operators, sightseeing companies, baggage handlers, and travel insurance companies Assists AAA Travel Advisors, in servicing Members/clients with Discoveries group travel. Places reservations for AAA Discoveries trips and uses the AAA preferred operating system, specialized department software and MS Office applications to develop group trips. Creates and maintains accurate files/records of reservations, contracts, cost sheets, client information and payments Reviews files to make certain all payments are accounted for, and all follow up has been completed to ensure timely and accurate file closing. Develops Discoveries trip brochures Reviews and organizes supplier documents for accuracy in preparation for delivery to clients and Journey Managers. Researches and organizes relevant travel information regarding insurance, legal documentation, destination information and health advisories. Reports problems to the Group Department Manager and follows up in a timely manner to correct problem situations. Assists with group departures as scheduled from airports, offices, and other venues. May escort group trips following the successful completion of Discoveries Journey Manager training. Participates in promotional events to assist in sales of group trips. Set up locales, agendas and conducts in-person and virtual pre-departure meetings Actively demonstrates, and promotes AAA Central Penn's Core Values and Commitments Serves as a key contributor to the Member Satisfaction scores and assists Department Manager to ensure Members/clients are being Totally Satisfied or we are exceeding traveler expectations. Education, Skills, and Abilities: Associates Degree in travel and tourism or two years related experience; or equivalent combination of education and experience. In-depth experience with retail and group travel department operations. Time management and attention to detail is a must. Professional knowledge of the travel industry including geography, travel logistics, cruising, tours, accommodations, travel documentation, insurance, travel suppliers, product development, marketing, trip operations and problem solving with a special emphasis on group products. Ability to work independently and with minimal supervision at a high level is key in the position. Excellent internal and external customer service and communication skills written and oral. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to work in a multitasking, time-sensitive environment while displaying initiative and teamwork. Accurate accounting, ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Solves practical business problems using variables with limited standardization. Must interpret information and carry out initiatives based on interpretation. A working knowledge of computer applications: Excel, Power Point, Word, Outlook, Teams, Axis; and supplier products and policies. Good listening skills, excellent customer sales and service skills, flexibility to work outside of normal business hours, organization, phone etiquette. What We Offer: Medical, Dental, and Vision Insurance 401(k) with 6% match Paid Time Off Personal Time Off Long Term Disability and life insurance Paid Volunteer time through AAA Cares events and eligible activities Free AAA Premier membership Tuition reimbursement Employee discounts and perks including travel, car battery, and more Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. To learn more about what AAA Central Penn has to offer follow this link: ********************************** About Us: For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance, we have over 55 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! The selected candidates will be required to successfully complete pre-employment assessments, a criminal background check, and drug screen. AAA Central Penn is proud to be an equal opportunity employer.