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Agent Jobs in Dover, NJ
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Dish
Agent Job 15 miles from Dover
$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. What's In It For You? Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance! Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities What You'll Be Doing: Successfully position and sell DISH and Boost Mobile products and services to new and existing customers Assess each customer's needs and offer the best valued solution Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages Provide excellent customer service to build and maintain customer relationships Our Paid Training Program Offers You: Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing Robust mentorship program to support New Hire onboarding Skills, Experience and Requirements Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability Integrity: Adheres to ethical standards, honesty, and transparency in all interactions Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.$68k yearly 2d agoPart-Time Customer Service Agent (32hrs.)
Wakefern Food Corp
Agent Job 25 miles from Dover
About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time$28k-33k yearly est. 23d agoHealthMarkets Insurance Agent
Healthmarkets
Agent Job 23 miles from Dover
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622$72k-84k yearly est. 14d agoTemp to Hire Customer Service Rep. In Saddle Brook - Up to 55k!
Beacon Hill
Agent Job 24 miles from Dover
Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors. About You: High school diploma or equivalent required; associate degree preferred Strong multitasking skills and the ability to stay organized under pressure Excellent verbal and written communication skills Proven attention to detail and accuracy in data entry Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems) Ability to work both independently and as part of a collaborative team Bilingual in English & Spanish is a plus Previous customer service or call center experience is a bonus, but not required About the Job: Answer inbound calls and respond promptly to customer inquiries Accurately enter and update customer orders in the system Monitor and follow up on order statuses, ensuring timely deliveries Address and troubleshoot customer concerns; escalate issues as necessary Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions Thrive in a fast-paced, ever-changing environment while managing multiple priorities Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)$55k yearly 2d agoClient Services Representative
Nasco Stone + Tile
Agent Job 28 miles from Dover
Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************$44k-76k yearly est. 10d agoCustomer Service Representative
Masis Staffing Solutions
Agent Job 28 miles from Dover
Masis Staffing Solutions is assisting our client in searching for a Customer Service Representative in Edison NJ. Position is temporary and 100% onsite. Salary: $20 to $24 per hour, 40 hour week Schedule: Monday thru Friday, 8am to 5pm, onsite We are looking for a dedicated Customer Care Representative to join our team! In this role, you will play a crucial part in delivering excellent customer service, handling inbound calls, and ensuring that our customers have positive experiences. Key Responsibilities: · Respond to customer inquiries via phone, email, or chat · Provide product information and assist with troubleshooting · Handle customer complaints and resolve issues in a timely manner · Coordinate with other departments to fulfill customer requests · Maintain accurate customer records in the system · Track and update order status, shipping, and delivery information · Follow up with customers to ensure satisfaction and address any concerns Qualifications: · Strong verbal communication skills with an ability to speak clearly and professionally. · Excellent active listening and problem-solving abilities. · Ability to stay calm and handle upset customers with empathy and professionalism. · Proficiency in email communication, order entry, and managing service calls. · Must be able to thrive in a fast-paced, high-energy environment. · Ability to handle multiple tasks simultaneously while maintaining attention to detail. · Previous customer service experience is preferred.$20-24 hourly 2d agoFront Desk Agent
Exploria Resorts
Agent Job 29 miles from Dover
Don't miss this incredible opportunity to join our Exploria Resorts team and create lasting memories for our guests. If you are passionate, customer service-oriented, and dedicated, we invite you to apply today. Your journey to a fulfilling career in hospitality starts here! What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more! Front Desk Agent Full-Time $15.00/Hour 3 pm-11 pm, Weekends and Holidays are Required. Pocono Mountain Villas by Exploria Resorts Job Summary: The Front Desk Agent is responsible for ensuring every guest has an enjoyable experience at the resort. A few of the main duties of a front desk agent are greeting guests at the front desk, answering questions, recommending activities and restaurants to guests, and answering any phone calls. Responsibilities and Duties: Responds professionally and courteously to arriving, departing, in-house guests and potential guests Checks guests in/out Provides outstanding customer service to all guest Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns All other duties assigned by management Qualifications Qualifications and Skills: Must have strong hospitality skills and communication skills to interact with guests in a professional manner Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing Adhere to all cashiering procedures: the verification of all cash, credit card, and transactions during a given shift Good computer skills and detail-oriented Bi-lingual is a plus Physical Demands: Ability to stand for long periods Constant computer and phone usage Required Competencies: Good communication skills with other staff and colleagues Perform various projects requested by supervisors/managers Ability to follow instructions Detail oriented Phone etiquette Be able to work independently Sign up to join our mailing list and hear about future opportunities: Exploria Resorts Recruitment FormRequiredPreferredJob Industries Hotel & Hospitality$15 hourly 13d agoCustomer Service Representative
Nutrabio Labs, Inc.
Agent Job 22 miles from Dover
Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.$30k-39k yearly est. 26d agoClaims Trainee, PIP- Independent Agent Channel
Plymouth Rock Assurance
Agent Job 26 miles from Dover
In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.$35k-43k yearly est. 18d agoCustomer Service Representative
East Coast Warehouse & Distribution
Agent Job 25 miles from Dover
The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.$30k-38k yearly est. 20d agoCustomer Service Representative- ERISA Fidelity Department
Colonial Surety Company
Agent Job 28 miles from Dover
Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!$45k yearly 23d agoPersonal Lines CSR
Stone Hendricks Group
Agent Job 18 miles from Dover
We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance$30k-39k yearly est. 20d agoInside Customer Service Representative
Grignard Company
Agent Job 24 miles from Dover
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!$30k-39k yearly est. 25d agoCustomer Service Representative (On-Site) - NJ
FOCO
Agent Job 24 miles from Dover
This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.$30k-38k yearly est. 23d agoCustomer Service Representative
CRG
Agent Job 23 miles from Dover
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a Customer Service Representative to join their team. In this role, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. Opportunity: 25-week contract Compensation: $18/hour Schedule: Monday-Saturday 9am - 5:30pm; Thursday off Location: Newark, NJ Responsibilities: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders Qualifications: 1+ years of related experience preferably within a call center environment High school diploma or equivalent Strong customer service skills and the ability to satisfactorily resolve issues CRG Benefits CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment! Benefits Options : Medical / Health Insurance ( Multiple Plan Options ) HSA and FSA Options ( CRG will match $500 of your HSA contributions!) Vision and Dental Insurance Virtual Visits for Urgent Care, Psychiatry, and Therapy 401K - CRG matches up to 4%! Life and AD&D Insurance Long-Term & Short-Term Disability Insurance Accident, Hospital, & Critical Illness Insurance JN003$29k-36k yearly est. 7d agoCustomer Service Rep
Ultimate Staffing
Agent Job 29 miles from Dover
Full Ultimate staffing is assisting one of our clients a family-owned dairy and food distribution company seeking motivated Customer Service Representative to join their team. We are a high-volume call center (No cold calling) that revolves around the needs of our customers. We serve a wide range of customers including restaurants, schools, hospitals and nursing facilities, independent grocers, specialty retailers. We separate ourselves from competition by providing world class service and seek team members who share a passion to serve. Please reach out to us and find out how you can become a member of our team. JOB DESCRIPTION Making inbound/outbound calls Heavy Order entry/data entry Speak clearly and professionally with customers Work independently and with a team to accomplish daily objectives Serves customers by providing product and service information and resolving product and service problems. QUALIFICATIONS 1 year customer service experience Computer Proficiency This job requires a heavy amount of email communications. Must be proficient in email/ Outlook Spanish/English Bilingual is not required but a huge a plus Basic knowledge of Word and Excel Ability to multitask Positive Attitude Reliable Attendance a must Must be able to commute daily to Teaneck NJ Remote : This is not a remote option, it is an in office position. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Normal Shift is 10am-6pm or possibly 11am-7pm Monday-Friday Occasional Sunday shift available Payrate - $21- $22/hr All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.$21-22 hourly 2d agoBilingual Customer Service Representative- Mortgage Services
Valley Bank
Agent Job 17 miles from Dover
The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department. Review in detail the complexity of initial and annual escrow analysis statements with borrowers. Prepare amortization schedules. Respond to basic tax and insurance questions. Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers. Assist other areas of the Department as needed. Required Skills: General understanding of the multifunctional mortgage servicing department. Ability to add, subtract, multiply and divide in all units of measure. Ability to write routine correspondence. Ability to think independently and make appropriate decisions. Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details. Strong analytical and reconciliation abilities. Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc. Strong telephone skills. Required Experience: High School Diploma or GED and a minimum of two years' prior customer service or call center experience. Mortgage Servicing experience preferred.$30k-38k yearly est. 19d agoCSR/Order Processor
Freemen Nutra Group
Agent Job 28 miles from Dover
At Freemen Nutra Group, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets. We are a leading global supplier who integrates the needs of our customers and provide start to finish product solutions. Our market intelligence and commitment to transparency has transformed the industry - empowering our team, and the customers we serve. We believe that the diverse perspectives of our employees only help forge our unified voice as a company. Full of energy and drive, we are committed to continue to re-invest in ourselves, our team (The Freemen Family) and the clients we serve. Position Purpose: The Freemen Nutra Group team is looking for a Customer Service Representative to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, fielding customer calls, as well as managing stock availability, billing, and logistics. General Information: Department: Customer Service/Operations Type: Full Time FLSA Status: Hourly Non-Exempt Essential Job Functions: Answering incoming calls / emails from customers, vendors, and sales team Process sales and blank orders Execute and manage POs Data entry and inventory management Sales invoicing Routing the shipment Product sample coordination and distribution Perform other duties as assigned including, but limited to administrative tasks within the office Minimum Requirements: Must be proficient with Microsoft Office, Outlook. Must have experience in Order Processing, customer communications, and or logistics management. Must be highly organized and detail oriented. Be able to work independently, efficiently on your assigned tasks. Must be able to manage multiple tasks/orders at one time. Must be able to communicate and cooperate with co-workers while working in a separate location. Must be willing to work as a team with other CSR to share workloads. Have professional verbal and written communication skills. Must be able to follow instructions. Preferred Qualifications: Experience with ERP systems Associates Degree Experience in the Ingredients Industry with a supplier, distributor, or manufacturer Have an understanding or experience with global import/export logistic management Have experience with Regulatory Document Management Candidates must have reliable transportation to work, and a valid driver's license. Must submit to and comply with a background check prior to hiring. Must be able to lift and carry 25lbs. Must be able to speak and write English. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.$30k-39k yearly est. 2d agoCustomer Service Representative
Brimar Industries
Agent Job 24 miles from Dover
In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: Respond promptly but no later than 24 hours, to customers' inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed. Be a product expert and provide accurate information regarding products, customer orders and services. Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders. Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary. Process customer credits in sales entry system for accounting team to refund timely Resolve customer complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Assist customers with status updates by checking ERP system or providing shipping tracking numbers Collaborate with manufacturing team to process rush and large quantity orders Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs. Works with estimating and purchasing department for custom order quotes and drop ship orders. Create production sheets for custom signage for the graphics department Requests tax exempt certificates from the customer, if applicable Perform data entry tasks accurately to ensure client information is up to date in the company ERP system. Skills and Qualifications: Experience in a call center or customer support environment is preferred. Associate's degree or higher preferred. Strong sales skills with the ability to upsell products when appropriate. Proficient typing skills for efficient data entry. Excellent verbal and written communication skills in English; proficiency in Spanish is a plus. Ability to utilize computer systems effectively for client services and data management. Strong problem-solving skills with a focus on customer satisfaction. Ability to work well under pressure while maintaining professionalism.$30k-38k yearly est. 10d agoCustomer Service Representative- Independent Agent Channel
Plymouth Rock Assurance
Agent Job 26 miles from Dover
Our Customer Service Representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents. Essential Functions and Responsibilities Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. Deliver first call resolution and a low customer effort. Develop and maintain complete product knowledge of all lines (Auto and Umbrella). Accurately enter and update policy information into the various processing systems and handle phone inquiries. Develop and foster Agent/Company Relationships. Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment. High energy and motivation to follow up and take ownership. Flexibility and ability to work under pressure. Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. Willingness and ability to learn new functions within the Customer Solutions Center. Qualifications and Education The ability to work flexible or changing schedules is a critical aspect of this department. Hours for this position are shifts between 8:00 am- 5:00pm Monday-Friday. Above average interpersonal, listening, communication and organizational skills. Good analytical and decision-making skills. Excellent computer/data entry and general math skills. The ability to communicate in Spanish is a plus! College degree and/or PC license are a plus. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.$36k-42k yearly est. 6d ago
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How much does an Agent earn in Dover, NJ?
The average agent in Dover, NJ earns between $23,000 and $100,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average Agent Salary In Dover, NJ
$48,000
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