Medicare Insurance Sales Agent (SQSR070825)
Agent Job 32 miles from Dover
About the Role
As a sales agent with SelectQuote Senior, You will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and sell the Medicare products that meet their needs. You will also assist with enrolling customers into their insurance plans pending business needs.
It’s an exciting time to join SelectQuote. We became publicly traded in 2020 with the first 100% virtual IPO (non-biotech) in American history.
Interested in Uncapped Commissions?:
We offer a W-2 base pay plus commissions, which result in a first-year target income of $70,000/year .
This role is best suited for commission-seeking candidates with uncapped commission potential.
Top agents who are focused on the commission potential can earn above six figures annually.
Other performance-based incentives could include prizes, spot bonuses, award trips, and more!
Job Perks:
Bonus opportunity during training - In addition to your base pay, agents are also eligible for various bonuses based on performance during training
New Employee Referral Bonus Available - Associates can earn a bonus for referring candidates who are successfully hired.
Comparison shopping - We represent many recognized carriers which allows agents the ability to provide unbiased recommendations to ensure we offer customers the products that meet their needs. We offer Medicare supplements, Medicare Advantage plans, and an assortment of ancillary products including dental and vision.
No requirement to purchase leads or prospect
High earning potential – 1st year average annual income is $70,000. Top agents have the potential to make over six figures or more.
Growth opportunities – We offer leadership development training and we promote from within for those employees seeking career advancement between all three divisions, regardless of tenure
Full benefits – Including health, life, dental, vision, 401(k) + company match, paid time off, etc.
Essential Duties and Responsibilities:
Commission-driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate
Competitive, self-motivated personality - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
Skills/Abilities:
Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. We need all hands on deck during this time
It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with other initiatives, and other potential responsibilities as needed
Technology skills - We use a proprietary CRM system that requires an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success
Education and Experience:
1 year of recent sales experience preferred
Previous job stability
High school diploma or the equivalent is required
Proven track record of highly successful performance in previous roles
Requirements:
If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
Prolonged periods of sitting at a desk and working on a computer
Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-EX
Experienced Insurance Agent
Agent Job 45 miles from Dover
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Life Sales Agent
Agent Job 45 miles from Dover
If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and company resources to help your success, you'll enjoy the benefits of selling our great products while growing financially and professionally.
What We Can Offer You:
100K+ Earning Potential
Uncapped Commissions
Paid Vacation
All Warm Leads Provided
No Overhead Cost Expenses
Paid Training and Licensing
Top Agent Performance Incentives Programs
Stability of a 120-year-old organization that thrives on Member Satisfaction and Legendary Service.
Responsibilities include:
Making daily warm sales calls from our large membership database
Engaging with members walking into the branches to discuss AAA Life Insurance products
Identifying the financial needs of our members and translating the importance and benefits of Life insurance products
Provide excellent customer service and maintain retention
Qualifications:
Be an effective communicator both written and verbal
Have computer experience and good organizational skills
Self-motivated and fully committed to building a profitable business
Sales experience highly preferred
High School Diploma required, College Degree a plus
Ability to qualify for a Life Insurance License
Possess a competitive sales drive to meet and exceed monthly goals
Prior insurance industry experience is not required, but a plus.
A valid driver's license and an acceptable driving record
Proof of automobile liability insurance at time of hire
Successful completion of background, credit check, and drug screen
#LI-AK1
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Customer Service Representative
Agent Job 43 miles from Dover
Pure Process Technology is a dynamic growing company that manufactures water and solvent purification systems with a customer-centric approach to design, production, and service. At PPT you will be challenged, inspired, and rewarded for hard work. The talent that makes up our team is the foundation for our growth and success.
Position Overview:
We are seeking a motivated and detail-oriented Customer/Sales Administrator to join our team. This role is process-driven and requires a high level of initiative and responsibility. The ideal candidate will have a strong background in customer service, order processing, CRM management, and light marketing. You will be the key point of contact for non-project-based orders and will play a pivotal role in supporting the sales team, managing CRM data, and ensuring smooth order fulfillment.
Key Responsibilities:
Phone Communication & Customer Service: Answer phones and serve as a primary point of contact for customers, representing the company professionally.
Order Processing: Create and enter sales orders, generate job numbers for production, and keep sales orders up-to-date. Process project scope changes and updates.
Billing & Invoicing: Handle packing slips, invoices for shipments, and billing.
CRM Management: Manage the CRM database, enter opportunities, and follow up with customers. Generate and maintain dashboards.
Spare Parts: Process and check stock for spare part orders.
Light Purchasing: Handle purchasing to fulfill spare part orders.
Marketing Support: Assist with light marketing tasks, including email outreach and targeted communications.
Qualifications:
CRM Systems: experience with CRM systems. The ability to maintain CRM databases and run reports.
QuickBooks: Experience entering sales orders and handling invoicing in QuickBooks.
MS Office & Adobe: Proficient in MS Office and Adobe.
Project Management: Familiarity with managing orders, tracking project status, and providing updates.
Marketing: Comfortable with marketing concepts, able to assist with email blasts and communication campaigns.
Communication: Highly communicative, able to handle all customer inquiries efficiently, and keeps internal teams informed.
Ideal Traits:
Process-Oriented: Ability to follow established processes, suggest improvements, and ensure tasks are completed with precision.
Initiative: Proactively takes responsibility for tasks and delivers high-quality results.
Communicative: Ensures clear and timely communication with both customers and internal teams.
Customer-Focused: Handles customer inquiries with care and professionalism, ensuring customer satisfaction at all times.
Future Growth Potential:
This position offers significant growth potential as the company expands. The ideal candidate will grow with the team and eventually take on higher-level responsibilities.
If you are a self-starter with strong attention to detail, a passion for process improvement, and a desire to contribute to a growing company, we encourage you to apply!
Life Sales Agent
Agent Job 34 miles from Dover
If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and company resources to help your success, you'll enjoy the benefits of selling our great products while growing financially and professionally.
What We Can Offer You:
100K+ Earning Potential
Uncapped Commissions
Paid Vacation
All Warm Leads Provided
No Overhead Cost Expenses
Paid Training and Licensing
Top Agent Performance Incentives Programs
Stability of a 120-year-old organization that thrives on Member Satisfaction and Legendary Service.
Responsibilities include:
Making daily warm sales calls from our large membership database
Engaging with members walking into the branches to discuss AAA Life Insurance products
Identifying the financial needs of our members and translating the importance and benefits of Life insurance products
Provide excellent customer service and maintain retention
Qualifications:
Be an effective communicator both written and verbal
Have computer experience and good organizational skills
Self-motivated and fully committed to building a profitable business
Sales experience highly preferred
High School Diploma required, College Degree a plus
Ability to qualify for a Life Insurance License
Possess a competitive sales drive to meet and exceed monthly goals
Prior insurance industry experience is not required, but a plus.
A valid driver's license and an acceptable driving record
Proof of automobile liability insurance at time of hire
Successful completion of background, credit check, and drug screen
#LI-AK1
Benefits:
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Client Service Reps
Agent Job In Dover, NH
Our esteemed client in Dover, NH continues to experience exponential growth and is seeking 1-2 additional Client Service Reps to join their team! To be successful in this role, you should be persuasive and committed to achieving goals. Ultimately, a top-performing rep should be able to demonstrate strong communication, and customer service skills.
SCHEDULE: Monday - Friday 8AM-5PM
SALARY: $17 - $20/hourly ($35,360 - $41,600/year) commensurate with experience PLUS commission potential.
LOCATION: Dover, NH (on-site)
WHAT YOU'LL DO:
Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Actively calling and emailing new and existing customers.
Developing in-depth knowledge of product features and benefits.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
WHAT YOU'LL NEED:
High school diploma or GED.
Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
Proven customer service or sales experience.
Strong analytical and problem-solving skills.
Excellent communication skills.
Exceptional customer service skills.
Desired Skills and Experience
Our esteemed client in Dover, NH continues to experience exponential growth and is seeking 1-2 additional Client Service Reps to join their team! To be successful in this role, you should be persuasive and committed to achieving goals. Ultimately, a top-performing rep should be able to demonstrate strong communication, and customer service skills.
SCHEDULE: Monday - Friday 8AM-5PM
SALARY: $17 - $20/hourly ($35,360 - $41,600/year) commensurate with experience PLUS commission potential.
LOCATION: Dover, NH (on-site)
WHAT YOU'LL DO:
Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Actively calling and emailing new and existing customers.
Developing in-depth knowledge of product features and benefits.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
WHAT YOU'LL NEED:
High school diploma or GED.
Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
Proven customer service or sales experience.
Strong analytical and problem-solving skills.
Excellent communication skills.
Exceptional customer service skills.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job 47 miles from Dover
InTouch Labels & Packaging is a leader in the craft beer and spirits industry for custom label printing. We offer a wide range of printed label products for breweries and distilleries, including labels for cans, bottles, keg wraps, and custom printed keg collars. As we continue to grow, we are looking for a full-time Customer Service Representative to join our team. The ideal candidate will have excellent computer skills along with a passion for providing the best customer experience.
We operate within the Avery North America division of CCL Industries (**************** a world leader in specialty label and packaging solutions for global corporations, small businesses and consumers. Our main production facility and offices are located in Chelmsford, Massachusetts.
What we offer:
Competitive base compensation +quarterlybonus potential
Comprehensive benefits including, Medical, Dental, Vision, Company Paid Short-Term & Long Term Disability and Life Insurance
401k program with very Generous Company match
Work Life Balance - 12 company paid holidays, Paid Vacation and Paid Sick Time
A company culture that values individual contributions.
Professional Development Opportunities
What you will be doing:
Learning the industry's products including materials and label specifications.
Quickly & efficiently enter customer orders.
Review order details for accuracy before submission to production.
Organize & maintain customer accounts.
Notifies all relevant team personnel of any rush or special orders with clear and fluid communication.
Work closely with sales team in selecting label materials, sizes, and printing options based on the customer needs.
Troubleshoot any order discrepancies or issues.
Interact with customers via phone or email in a professional and timely manner.
Maintain strong relationships with customers by providing proactive communication and support.
Identify opportunities to improve the order entry process and enhance customer experience.
What you need to succeed:
Strong verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Strong computer, phone and technology skills
Must be professional, reliable and have a positive attitude
Ability to work in a fast pace environment
All offers of employment are based on the successful completion of a pre-employment background check. InTouch Labels & Packaging, division of Avery Products is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest! Please send your resume when responding.
Route Service Representative - UniClean
Agent Job 40 miles from Dover
Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you're family!
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.
Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.
UniClean Cleanroom Garment Services Division
Do you love delivering outstanding customer service to a hi-tech clientele? We are looking for a full time Route Sales Representative/Drivers.
No matter what line of work you're in, if you want to team with a company that realizes continued success not only depends on superior customer service and products, but also the growth and ambition of its entire workforce, UniFirst Corporation is the company for you. Today we are one of the largest companies in the garment services industry employing over 7,000 people and servicing well over 100,000 customer locations in 45 states, Canada and Europe.
The UniClean Division of UniFirst Corporation specializes in cleanroom garment services to hi-tech industries such as semiconductor, medical device, pharmaceutical, biomedical, optics, and a growing list of cutting-edge manufacturers. These industries require absolute cleanliness in their manufactured products and therefore require specialized uniforms and cleaning processes.
UniClean is seeking an outstanding individual who understands the importance of unfailing customer service. We have built an organization around the simple philosophy of “customer first” and have enjoyed the rewards by not losing a single customer to a competitor in over six years. The successful candidate must be willing to go the extra mile, but will have the confidence that he/she has the support of the entire organization behind them, and that their customer commitments will be met. Previous experience in route sales and delivery is preferred, and a clean driving record is a must. Positive attitude and sharp aptitude is essential!
We offer a very competitive compensation package including a respectable base salary and significant commission opportunity. Benefits include but are not limited to a 401K program with company matching, paid holidays and vacation, tuition reimbursement, and health and life insurance plans.
Job Description
UniClean, a division of UniFirst Corporation, is a cleanroom services provider delivering value-added services and products to the medical device, biotech, pharmaceutical, electronics, semiconductor and other cleanroom/controlled environment industries.
UniClean is looking for motivated, ambitious, and dependable people who want to work hard and have a willingness to learn. Prior route sales experience preferred, but will train individuals who demonstrate potential and willingness to learn. Must have a good driving record. Hours are Monday through Friday. As a Route Sales Representative with UniClean, you will report to the Location Manager for delivery routes and focus on excellent customer service as you visit 35 to 50 customers per week, businesses that range from small start- up companies, to major corporate locations.
Additional responsibilities of the Route Sales Representative include:
Maintain Driver's Log in accordance with federal regulations.
Perform Pre and Post trip vehicle inspections per UniClean and DOT requirements.
Solicit sale of new items and services with current customers.
Deliver cleaned items to customer's place of business; pick up soiled items for return to plant.
Maintain adequate general communications with customers to maintain and enlarge business for services offered by UniClean.
Maintain accurate invoicing and inventory levels for each customer.
UniFirst offers a Fleet of Benefits, 50+ to be exact!
· 401K with Company Match
· Profit Sharing
· Health Insurance
· Employee Assistance Program
· Life Insurance
· Supplemental Life Insurance
· Long Term Disability
· Vacation
· Sick Time
· Paid Holidays
· Direct Payroll Deposit
· Tuition Reimbursement
· 30% Employee Discount
· Employee Referral Program
Qualifications
As a Route Sales Representative with UniClean, you must be totally committed to superior customer service. Our ideal Route Sales Representative is a great relationship manager who has both the tenacity to stick with hard work and excellent people skills; someone who makes customers look forward to their weekly UniClean deliveries.
Additional requirements for the Route Sales Representative include:
One year related experience and/or training.
Minimum 1 year customer service, sales and/or entrepreneurial experience required; previous route sales and/or delivery experience preferred
Valid non-commercial driver's license and reliable transportation
Ability to pass a background check, MVR check and drug test
Ability to carry up to 80 pounds
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Domino's Customer Service Rep/Pizza Maker (Salem) - Starting at $14 per hour (3770)
Agent Job 46 miles from Dover
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. We have flexible hours for scheduling.
4 Canal St Salem, MA
DOMINOS BENEFITS
Starting at $14 per hour
Opportunities for growth
Pizza Discounts
The Super Star we're looking for will possess the following:
A winning smile, great attitude and customer focused personality.
Excellent attendance & punctuality and basic math & money skills.
Ability to work in a fast-paced environment
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun and exciting workplace. Domino's Pizza is the number one pizza company in the world! With your help we can be number one in every neighborhood!
JOIN THE # 1 PIZZA COMPANY TODAY!
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Client Service Representative - Specialty
Agent Job 45 miles from Dover
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)!
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact? If so, we'd love to hear from you!
At PVESC, we're building a supportive community of team members who are dedicated to delivering the highest quality care to our patients and their families. Located in the heart of beautiful southern Maine, PVESC has been a trusted veterinary hospital for years, known for our comprehensive emergency and specialty services.
We are a busy and growing 26-doctor hospital offering specialized care in surgery, internal medicine, oncology, dermatology, neurology, emergency & critical care, and cardiology. There's no limit to the knowledge you can gain and the success you can achieve with us.
We're currently seeking a full-time Client Service Representative (CSR) to join our team. As a CSR, you'll play a key role in supporting our medical team and ensuring that our clients and patients receive exceptional care. We're looking for someone who is friendly, detail-oriented, and eager to contribute to a positive, solution-focused environment.
Why PVESC?
We believe in building long-term, successful relationships with our team members. That's why we offer a competitive compensation package that includes:
Competitive pay based on experience
Comprehensive benefits including medical, dental, and vision insurance, life insurance, long-term disability, and more
Paid time off, paid volunteer hours, and holiday pay
401(k) with employer match
Personal pet discount and Employee Assistance Program (EAP)
Uniform allowance
Paid continuing education and professional development opportunities
At PVESC, we value your contribution and encourage you to share your ideas, energy, and creativity to help us grow and succeed. Our collaborative, solution-based approach ensures that everyone is involved in shaping a positive work environment, making it a place where you can thrive and develop your career.
Community Impact:
Our team is passionate about giving back to the community. You'll have the opportunity to participate in events like Pet Rock in the Park, an annual pet-friendly event in Portland featuring live music, local vendors, and much more.
Requirements
What You'll Do:
Providing a welcoming environment for clients and patients by delivering exceptional client service
Answering/responding to incoming communications such as phone calls and emails
Appointment scheduling and management
Communicating needs of clients and patients to medical team
Medical record organization and collection
Receive and process payments
Routine office duties such as scanning, faxing, etc.
Who We're Looking For:
Experience in customer service is essential; prior veterinary experience is a plus but not required
A positive, "can-do" attitude and a love for working with people and pets
Strong communication skills and the ability to work collaboratively with a diverse team
Ready to Make a Difference?
If you're excited to be part of a high-performing team that works together to achieve common goals and make a real difference in the lives of pets and their owners, we'd love to talk with you. Come join our incredible team at PVESC, where every day is an opportunity to learn, grow, and make a lasting impact.
Customer Experience Representative II or Bilingual CER II
Agent Job 34 miles from Dover
We are looking for either a Customer Experience Representative II or Bilingual Customer Experience Representative II Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.
Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.
Take advantage of a comprehensive benefits package.
Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.
* Note: Benefit offerings may differ between union and non-union employee groups
Position Purpose:
Effectively and professionally communicate with customers, client companies and co-workers over the phone, web, social media and e-mail, in accordance with department standards and goals to ensure the Company satisfactorily meets their needs. Ensure that customers are consistently provided with prompt, accurate and courteous service. Communicate effectively with others within the department and cross-functional areas, in order to foster a positive working environment. Assist and contribute to improved processes and procedures, in order to efficiently and accurately respond to customers and client companies. Successfully resolve directly, or coordinate the resolution of, routine customer issues and complaints, in a timely manner.
Availability & Scope
POSTING DETAILS
* Our Call Center is located in Concord, NH and training is conducted on site, transitioning to a hybrid model thereafter
* We are subjected to randomized drug testing, one of which is administered on the day of hire. This is due to the gas emergency/leak and carbon-monoxide calls that we take, which puts us into the same category as NH DOT workers. This is a federal regulation, not a state regulation.
* The training for this position would begin on May 2, 2025. The hours would be Monday through Friday, 8am - 4:30pm for this duration, and would last approximately 4 weeks.
Operating Hours
* Regular business
* Monday through Friday, 7am - 7pm
* Emergency business
* Monday through Friday, 5am - 7am & 7pm - 10pm
* Saturday & Sunday, 8am - 4pm
Work Shift
* Your assigned shift after the completion of training will be 8.5 hours long (a half hour unpaid lunch and two 15-minute paid breaks), and could fall anywhere within the operating hours outlined
* An 11-hour Storm Shift (two 15-minute paid breaks and 1-hour unpaid lunch) is assigned upon hire and is worked during any Emergency Response Plan as the result of electrical and/or gas emergencies.
* Holiday coverage is provided on a volunteer basis
On-Call Availability
* There is an On-Call Schedule that, on a rotating basis, one week at a time, would require you to provide stand-by coverage for emergency situations and needs, should they arise
Principal Accountabilities:
% of Time
End Results
70%
* Respond and communicate promptly to customer inquiries through various communication channels
* Acknowledge and resolve customer complaints
* Process all customer requests in accordance with all policy and procedures
* Communicate and coordinate with peers and supervisors as necessary
* Provide feedback on the efficiency of the customer service processes
* Ensure customer satisfaction and provide professional customer support
* Follow call calibration guideline expectations to ensure customer satisfaction and one-call resolution
* Contribute to the team and help foster an atmosphere of support by applying Unitil core values
* Maintain a positive, empathetic and professional attitude toward customers at all times
20%
* Effectively and accurately acknowledge and resolve all customer interactions, transactions, comments and complaints within CIS. Ensure that all tasks are completed efficiently and accurately, in order to ensure a one-contact resolution and positive customer experience
* Recommend proactive solutions that could enhance the customer experience, such as communication preferences, Uni-Pay, MyUnitil account set-up, and self-service ways to pay
10%
* Complete all customer requests received through various communication channels (CHAT, WEB, IVR, E-mail, Social etc.) in a timely and professional manner. Ensure that written communication back to the customer is error free and grammatically correct. Ensure that all information provided is within all company standards and policies
As
Needed
* Respond to unforeseen situations and complete assignments and special projects, as assigned by supervisor or manager
Qualifications for Customer Experience Representative II
* High School diploma, general education degree or equivalent experience
* 2-year experience in providing telephone customer service in a call center environment
* Possess advanced keyboarding and PC skills in a Windows environment
* Advanced web communication skills
* Ability to work in a changing environment
* Strong written and oral communication skills
* Demonstrated reliability and flexibility
* Must accept alternate shift coverage on a rotational basis, and as required
* Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels
* High degree of self-awareness and pride in one's work
* Ability to stay calm when customers are stressed or upset
Qualifications for Bilingual Customer Experience Representative II
* High School diploma, general education degree or equivalent experience
* Fluent in both English and Spanish and has the ability to translate written communications in both English and Spanish
* 2-year experience in providing telephone customer service in a call center environment
* Possess advanced keyboarding and PC skills in a Windows environment.
* Advanced web communication skills
* Ability to work in a changing environment
* Strong written and oral communication skills
* Demonstrated reliability and flexibility
* Must accept alternate shift coverage on a rotational basis, and as required
* Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels
* High degree of self-awareness and pride in one's work
* Ability to stay calm when customers are stressed or upset
* High degree of self-awareness and pride in one's work
* Ability to stay calm when customers are stressed or upset
Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Last updated: 04/01/2025
Pilot - CBP Air Interdiction Agent
Agent Job 45 miles from Dover
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Country Travel Specialist
Agent Job 46 miles from Dover
Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients.
Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in the United States and you have the chance to be a part of it! Our offices will be located with magnificent views of Salem Harbor, Baker's Island, Pickering Wharf, and the schooner Friendship is just across from us at Derby Wharf. Salem is an easy 20 minute ride on the MBTA Commuter Rail from Boston, accessible from Routes 128, 114, 107, 35 and 1A
.
The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others.
Job Description
We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia.
Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount.
Job Purpose
The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries.
To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit.
To ensure the product sold to our clients and the supporting information is to the highest standard.
To achieve levels of client service at all stages of the process to engender repeat business.
To take appropriate opportunities to up-sell and switch-sell to Audley preferred products.
Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events.
Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
Personal Development
We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement.
It all starts with a thorough induction process for all employees.
For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training.
Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company.
When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system.
On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too.
Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers.
Qualifications
Person Specification
Essential:
Knowledge/experience of countries or region of specialty.
Previous sales experience.
Strong communication skills.
Customer service & selling skills.
Results orientated.
Strong organization & time management skills.
Strong computer skills and a willingness to learn Audley's in-house system.
Excellent writing, mathmatical and grammar skills.
Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. .
Extensive travel required to your country of specialty.
Desired:.
Previous travel industry experience a plus.
Qualified to degree level or equivalent.
Additional Information
All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years.
To apply for this job, please complete an online application form on our careers website at:
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You will be required to submit your resume, covering letter and a travel profile.
Geek Squad Agent (Retail Store)
Agent Job 43 miles from Dover
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID981957BR
Location Number 000534 Nashua NH Store
Address 220 Daniel Webster Hwy$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
FT Air Cargo Ramp Agent, KMHT
Agent Job 32 miles from Dover
The Cargo Ramp Agent is responsible for marshaling in and pushing back the aircraft, operating ground service equipment (GSE), loading and unloading cargo on and off aircraft, transporting cargo between warehouse and aircraft, receiving, delivering, and physical handling freight and company material at the warehouse. Perform build-up and breakdown of cargo safely within required timeframes and complete paperwork needed to get the job done, ensuring on-time departures of aircraft and trucks.
Essential Responsibilities:
Perform related duties as assigned or as the situation dictates, including cleaning and servicing of the aircraft interior.
Operate ground equipment, including K-loaders, tugs, belt loaders, and forklifts.
Load/unload air cargo from/to trucks.
Prepare and palletize cargo as needed.
Make sure paperwork related to the cargo is correct.
Assure proper handling and delivery of cargo and operation of related equipment.
Perform routine cleaning of facilities, work areas, and ramp.
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
Able to communicate using a two-way radio.
All other duties as assigned.
Physical Demands:
Must be able to work in a high-pressure environment. Must be able to carry the 50-pound box from the floor to 18 inches and carry 50-pound box in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and the ability to safely perform the essential functions of the position.
Qualifications
Must be at least 18 years of age.
High School Diploma or GED equivalent
Strong oral and written communication skills
Must be able to work flexible working hours.
Ability to work in inclement weather.
Pass background check
Attend and successfully complete required training
Read and write English.
Call Center Agent - CHMG Patient Contact Center | Full Time | Day
Agent Job 34 miles from Dover
Under the general supervision of the Contact Center Manager or the Supervisor, the Contact Center Agent performs a variety of call center tasks such as scheduling appointments, updating insurance information, and assisting patients with medication refills. The Contact Center Agent is the primary access point for patients and their families and is responsible that the patient receives timely, empathetic and compassionate customer service.
Education
High School degree or General Educational Development equivalency required; demonstrated customer service ability to interact with the public, staff and patients preferred.
Certification, Registration & Licensure
None required.
Experience
Excellent communication skills
Ability to problem solve
Demonstrates accuracy and attention to detail
Ability to thrive in a self-directed work environment
Ability to handle a high call volume environment while maintaining professionalism and high performance
Strong computer and keyboard skills required (Words per minute will be asked upon interview)
Knowledge of medical office and hospital operations a plus
Familiarity with medical terminology a plus
Responsibilities
Answer incoming calls and triage appropriately
Schedule appointment in the electronic medical record
Contributes to individual and team goals by maintaining: 11.7 calls per hour, 5% or below daily abandonment rate and answering calls on average in 2 minutes or less.
Schedules, confirms or reschedules patient appointments. Promotes Patient Portal enrollment.
Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.
Obtains and verifies insurance and demographic information. Reconciles work lists and reports.
Facilitates patient care between primary, specialty, and ancillary services.
Supports a culture of “yes” In support of a patient centered medical home.
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.
Performs other duties as assigned.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens.
The noise level in the work environment is usually moderate.
HealthMarkets Insurance Agent
Agent Job 32 miles from Dover
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Service Representative
Agent Job 32 miles from Dover
We are seeking a highly skilled and detail-oriented Service Representative to join our team in Salem, NH. This role is responsible for triaging incoming phone calls, assessing customer needs, and efficiently dispatching service companies to resolve issues. The ideal candidate will have a mechanical background, strong problem-solving skills, and excellent communication abilities. This is a full-time, in-person position with a schedule of Monday through Friday, 8:00 AM to 5:00 PM.
SCHEDULE: Monday - Friday 8AM - 5PM (no weekends)
SALARY: $22.50 - $25.50/hourly
LOCATION: Salem, NH (in-person)
WHAT YOU'LL DO:
Answer and assess incoming customer calls, determining the nature and urgency of service requests.
Provide professional, empathetic, and efficient responses to customer inquiries and concerns.
Gather detailed information to accurately diagnose issues and determine appropriate service solutions.
Communicate key details, such as issue descriptions, customer information, and scheduling updates to dispatched service providers.
Prioritize service requests based on urgency, workload, and available resources.
Provide outstanding customer service by ensuring timely responses and resolutions.
Follow up with customers to confirm service completion and satisfaction.
WHAT YOU'LL NEED:
High school diploma or equivalent required; technical education or certification in a mechanical field is preferred.
Mechanical aptitude and understanding of mechanical systems through training or hands-on experience is preferred.
Excellent problem-solving skills with the ability to analyze information quickly and determine appropriate actions.
Strong organizational and multitasking skills in a fast-paced environment.
Proficiency in using computer systems and software for data entry, documentation, and reporting.
If you thrive in a fast-paced environment and have a knack for customer engagement, we'd love to hear from you!
Desired Skills and Experience
We are seeking a highly skilled and detail-oriented Service Representative to join our team in Salem, NH. This role is responsible for triaging incoming phone calls, assessing customer needs, and efficiently dispatching service companies to resolve issues. The ideal candidate will have a mechanical background, strong problem-solving skills, and excellent communication abilities. This is a full-time, in-person position with a schedule of Monday through Friday, 8:00 AM to 5:00 PM.
SCHEDULE: Monday - Friday 8AM - 5PM (no weekends)
SALARY: $22.50 - $25.50/hourly
LOCATION: Salem, NH (in-person)
WHAT YOU'LL DO:
* Answer and assess incoming customer calls, determining the nature and urgency of service requests.
* Provide professional, empathetic, and efficient responses to customer inquiries and concerns.
* Gather detailed information to accurately diagnose issues and determine appropriate service solutions.
* Communicate key details, such as issue descriptions, customer information, and scheduling updates to dispatched service providers.
* Prioritize service requests based on urgency, workload, and available resources.
* Provide outstanding customer service by ensuring timely responses and resolutions.
* Follow up with customers to confirm service completion and satisfaction.
WHAT YOU'LL NEED:
* High school diploma or equivalent required; technical education or certification in a mechanical field is preferred.
* Mechanical aptitude and understanding of mechanical systems through training or hands-on experience is preferred.
* Excellent problem-solving skills with the ability to analyze information quickly and determine appropriate actions.
* Strong organizational and multitasking skills in a fast-paced environment.
* Proficiency in using computer systems and software for data entry, documentation, and reporting.
If you thrive in a fast-paced environment and have a knack for customer engagement, we'd love to hear from you!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Medicare Insurance Sales Agent
Agent Job 34 miles from Dover
About the Role
As a sales agent with SelectQuote Senior, You will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and sell the Medicare products that meet their needs. You will also assist with enrolling customers into their insurance plans pending business needs.
It's an exciting time to join SelectQuote. We became publicly traded in 2020 with the first 100% virtual IPO (non-biotech) in American history.
Interested in Uncapped Commissions?:
We offer a W-2 base pay plus commissions, which result in a first-year target income of $70,000/year .
This role is best suited for commission-seeking candidates with uncapped commission potential.
Top agents who are focused on the commission potential can earn above six figures annually.
Other performance-based incentives could include prizes, spot bonuses, award trips, and more!
Job Perks:
Bonus opportunity during training - In addition to your base pay, agents are also eligible for various bonuses based on performance during training
New Employee Referral Bonus Available - Associates can earn a bonus for referring candidates who are successfully hired.
Comparison shopping - We represent many recognized carriers which allows agents the ability to provide unbiased recommendations to ensure we offer customers the products that meet their needs. We offer Medicare supplements, Medicare Advantage plans, and an assortment of ancillary products including dental and vision.
No requirement to purchase leads or prospect
High earning potential - 1st year average annual income is $70,000. Top agents have the potential to make over six figures or more.
Growth opportunities - We offer leadership development training and we promote from within for those employees seeking career advancement between all three divisions, regardless of tenure
Full benefits - Including health, life, dental, vision, 401(k) + company match, paid time off, etc.
Essential Duties and Responsibilities:
Commission-driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate
Competitive, self-motivated personality - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
Skills/Abilities:
Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. We need all hands on deck during this time
It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with other initiatives, and other potential responsibilities as needed
Technology skills - We use a proprietary CRM system that requires an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success
Education and Experience:
1 year of recent sales experience preferred
Previous job stability
High school diploma or the equivalent is required
Proven track record of highly successful performance in previous roles
Requirements:
If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
Prolonged periods of sitting at a desk and working on a computer
Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-EX
Insurance Sales Agent
Agent Job 34 miles from Dover
• $100K+ earning potential • Comprehensive benefits including pension plan • Paid training
Our door is open to talented sales professionals with the ambition , initiative, self-determination, strong work ethic, career dedication, and winning attitude.
Your success will require you to:
Source, develop leads, prospect and continually network
Possess a competitive sales drive to meet and exceed monthly goals
Be an effective communicator both written and verbal
Provide excellent customer service and maintain retention
Be self-motivated and fully committed to building a profitable business.
Qualifications:
Sales experience highly preferred
Ability to qualify and maintain, Property & Casualty/Personal lines and Life insurance licenses
Have computer experience and good organization skill
High school diploma required; college degree preferred
Successful completion of background, credit check, and drug screen
Possess a valid driver's license and an acceptable driving record
Provide proof of automobile liability insurance at time of hire
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer