Agent Jobs in Denville, NJ

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing… With your superior sales and customer service skills and excitement for technology, you'll deliver an exceptional customer experience to go along with America's fastest and most reliable network! Customers rely on us. When they have questions or issues, you'll be there. When you join Verizon… You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Your responsibilities will include, but are not limited to: Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of Verizon's products and services to effectively service and retain customers. Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience. Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Responding to requests from customers about Verizon products and services. Verifying service order accuracy and completeness and making corrections/changes, as needed. Negotiating the collection of overdue bills. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. Managing various systems and work tools while engaging on the phone with customers. What we're looking for… You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your empathy and communication skills make it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you'll help our customers stay connected to what matters the most. Even better if you have: Related Associate Degree or 2+ years' relevant experience. Customer Service call center experience. Previous collections experience. Experience with selling products and services. Customer service skills. Demonstrated ability to communicate with detail and precision. You must live within 75 mi les of the current reporting loc ation for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Test(s) RequiredSACS HTML Results Test Previews Where you'll be working In this remote role, you'll work from home with occasional in-person trainings and meetings.Scheduled Weekly Hours35Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Provide the highest level of customer service to internal and external customers with respect to all aspects of the order process including order placement, order management, customer knowledge, warranty processing, and plant follow-up. Maintain solid interdepartmental and customer relationships by addressing questions and concerns with speed and professionalism. Act as the "Voice of the Consumer " to equally improve the products for our customers as we do for our company. Essential Duties Providing customer service to our customers in a call center environment. Providing customer service to external customers with respect to all aspects of the order process including order placement, customer and plant follow up, and product inquiries. Providing proactive service to customers by educating them regarding products and alternative choices as well as assisting our Sales Department in placing proactive outgoing service calls to customers. Perform other duties as assigned. Manage inbound and outbound calls in a timely manner Keep accurate real-time records of all conversations in our database. Build relationships with external & internal customers via phone and e-mail to assist with all inquiries. Work as "sales support” for our Sales Team. Provide world-class service by delivering an effortless customer experience. Qualifications Required H.S. Diploma or General Education Degree (GED) Required Bachelor's Degree Preferred Past Customer Service experience, especially in a call center environment required Excellent verbal and written communication skills Ability to multitask in a fast paced environment Excellent problem-solving capabilities Strong computer skills: Microsoft Office Suite and Google Suite Highly organized with great attention to detail Outgoing and energetic attitude Must be a team player and perform well under pressure

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time

In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

CUSTOMER SERVICE REP(ASSOC DEGREE) SALARY 60-70K MANUFACTURING EXPERIENCE PREFERRED Growing Manufacturer needs someone to handle customer purchase order entries, following up on a large amount of emails on a daily basis, direct customer inquiries and complaints to the right contact, work with accounting to invoice customers, set up and maintain accurate records and files, and scan and file documents. Should have experience in Microsoft Office Suite/Outlook and the ability to multitask and follow through on tasks consistently. Position will require 4-6 years experience in customer service preferably with a manufacturing organization. Please email **********************

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!

The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Monday - Friday 8:30AM - 5:00PM MUST HAVE OCEAN EXPERIENCE. Job Responsibilities: Plans and directs flow of air/ocean traffic moving to overseas destinations. Opens files on the dedicated software system for each shipment. Ships freight, prepares documentation and waybilling, assesses charges, and collects fees for shipments. Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements. Examines invoices and shipping manifests for conformity to tariff and customs regulations. Prepares reports of transactions to facilitate billing of shippers and foreign customers. Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents. Corresponds with foreign network. Is responsible for moving shipments on time. Files documents in an accurate manner. Organizes oneself to handle the volume of activity. Corrects EPO's if requested by the supervisor. Reports all serious difficulties to air/ocean export manager. Prepares quotations which are under the control of the immediate supervisor. Other duties as assigned. Job Requirements: High school diploma or general education degree (GED) 6 months related experience and/or training; or equivalent combination of education and experience.

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department. Review in detail the complexity of initial and annual escrow analysis statements with borrowers. Prepare amortization schedules. Respond to basic tax and insurance questions. Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers. Assist other areas of the Department as needed. Required Skills: General understanding of the multifunctional mortgage servicing department. Ability to add, subtract, multiply and divide in all units of measure. Ability to write routine correspondence. Ability to think independently and make appropriate decisions. Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details. Strong analytical and reconciliation abilities. Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc. Strong telephone skills. Required Experience: High School Diploma or GED and a minimum of two years' prior customer service or call center experience. Mortgage Servicing experience preferred.

Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a Customer Service Representative to join their team. In this role, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. Opportunity: 25-week contract Compensation: $18/hour Schedule: Monday-Saturday 9am - 5:30pm; Thursday off Location: Newark, NJ Responsibilities: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders Qualifications: 1+ years of related experience preferably within a call center environment High school diploma or equivalent Strong customer service skills and the ability to satisfactorily resolve issues CRG Benefits CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment! Benefits Options : Medical / Health Insurance ( Multiple Plan Options ) HSA and FSA Options ( CRG will match $500 of your HSA contributions!) Vision and Dental Insurance Virtual Visits for Urgent Care, Psychiatry, and Therapy 401K - CRG matches up to 4%! Life and AD&D Insurance Long-Term & Short-Term Disability Insurance Accident, Hospital, & Critical Illness Insurance JN003

As a Customer Service Representative, you will ensure that clients receive the promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers via telephone and email at every step of the experience. This may include diagnosing, assessing, and resolving problems or issues, as well as dealing with complaints calmly and professionally. Other responsibilities may include tracking the progress of delivery routes, processing changes or cancellations to delivery orders, and scanning haul-away pods and stamps. Compensation: $15/hr to $18hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

LHH is partnering with a wholesale company in Edison, NJ to hire a permanent Customer Service Representative! This role is IN OFFICE. The qualified candidate will be responsible for working with customers to set them up with the best equipment, assisting with technical support, and resolving issues that arise. The qualified candidate should have prior customer service experience from an ecommerce or technology industry. The hourly rate is $20/hr to start out with the company. Benefits include medical, dental, vision, PTO and 401K. Tasks Include but Are Not Limited To: Answer high volume of inbound calls in addition to making outbound phone calls to customers Respond to emails and chats from customers Handle post order issues, returns or replacements, and giving delivery statuses Build relationships with customers to ensure repeat business Assist customers with trouble shotting and setting up products in addition to navigating the website Process warranty claims Investigate chargebacks in Amazon and eBay Qualifications: Prior corporate customer service experience, preferably from a technology or ecommerce company; call center experience is a plus Strong written and verbal communication skills Extremely technologically savvy Excellent customer service and relationship building skills Ability to follow up and anticipate customer needs Intermediate Excel skills Knowledge of camera and audio experience a plus Ability to type a minimum of 65 words per minute

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”