Agent Jobs in Concord, NC

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  • Investment Real Estate Sales Agent

    New Western 3.5company rating

    Agent Job 20 miles from Concord

    Are you a results-driven individual with an entrepreneurial itch? If you're more about building a business than just having a job, we want you on our team! At New Western, our clients are investors looking to find the next great property for their portfolio. To deliver on your goals as a Sales Agent, you'll need to enthusiastically embrace cold calling, networking, and engaging in virtual or face-to-face meetings to deliver results. Fueling Your Success at New Western Accelerated Growth: Outpace your peers with unparalleled growth in your first year. Exclusive Inventory: Benefit from inventory selling 31% below new builds post-rehab. Achieve More, Together: Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure. Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth. Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success. What You Need To Excel Grit: Competitive, resilient and driven with a closer mentality (even if you lack real estate experience). Negotiation Prowess: Natural dealmaking and strong negotiation skills. Accountability: Willingness to take ownership of your work and results. Skilled Communication: Polished communicator with a knack for interpersonal connections. Key Considerations Licensure: Requires an active real estate license based on your work location. If you don't have one yet, don't worry! We'll guide you on obtaining yours once we start our conversation. Compensation Plan: Independent contractor (1099) status - 100% commission-based. Average first-year compensation across all agents is $66,678. The top 20% of new hires averaged $150,897 in first-year compensation. About New Western We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes. Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers. Award-Winning Team & Culture Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at ************************* Ready to take your career to the next level? Apply today! #cb PM20 #LI-VT1
    $66.7k-150.9k yearly 8d ago
  • Special Agent: Healthcare Services/Medical Background

    Federal Bureau of Investigation 4.3company rating

    Agent Job 20 miles from Concord

    advertised has been exempted from the federal civilian hiring freeze. * Use your medical background to become an FBI special agent! The transition from health care to special agent is more than a career move-it's an opportunity to upskill and become an expert in your field. At the FBI, you won't just use your patient safety experience; you'll also build on it by working on cases that challenge you to think critically, adapt quickly, and collaborate with elite professionals tackling national security threats. Your ability to uncover crucial information, problem-solve, and apply your technical knowledge will help protect our nation from cyberattacks, terrorism, fraud, and evolving threats. With specialized training, real-world investigative experience, and access to cutting-edge technology, you'll refine your clinical research and compliance skills, enhance your expertise, and develop the foundation to become a leader in your field. The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. Set yourself apart. Apply today. *HOW TO APPLY * *STEP 1: *Click on the “Apply” button to be directed to the FBIJobs Careers website. *STEP 2*: Click the “Start” button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account. *STEP 3:* Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest. * Your resume, specifically noting relevant work experience and associated start and end dates. * Other supporting documents: * College transcripts, if qualifying based on education or if there is a positive education requirement. * Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. Please see instructions on the site for attaching documents. *SALARY LEVEL * Pay level for this position: * $99,461.00-$128,329.00 Salary is commensurate with base, locality, and availability pay. *MAJOR DUTIES * * Plan and conduct investigations of potential violations of federal laws, cybersecurity, and public safety. * Exercise judgment, resourcefulness, and versatility in meeting investigative demands. * Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement agencies. * Maintain a level of physical fitness to ensure the readiness required to perform law enforcement duties. *KEY REQUIREMENTS * * Must be a U.S. citizen. * Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance. * Must be willing to travel as required. * Must meet the FBI's Employment Eligibility requirements. *EDUCATION* * Candidates must have a bachelor's degree or higher (preferably in a medical, health, public safety, or a related field) from a U.S. accredited college or university. The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors. Job Type: Full-time Pay: $99,461.00 - $128,329.00 per year Work Location: On the road
    $99.5k-128.3k yearly 60d+ ago
  • Customer Service Representative

    Us Tech Solutions 4.4company rating

    Agent Job 20 miles from Concord

    Assist Customers: Timely response to customer inquiries (i.e. quotations, orders, complaints, information requests, etc.) via phone and email, ensuring that all their questions and issues are addressed promptly and professionally. Competency with flexing across customers, markets, and segments. Maintain attention to detail with order entry and updates. Coordinate with Other Departments: Work closely with other departments, such as Sales, Technical Support, Product Line Management, Data Management Organization, etc., to ensure that customer requests are handled effectively. Maintain Customer Records: Keep accurate records of all customer interactions, detailing inquiry, complaint, or request, as well as actions taken. Entering of orders and quotes - maintaining orders through the shipping process and updating/changing orders when needed. Maintain professionalism while working on a fast-paced team with very specific service level agreements. Experience: 3-6 years' experience with data entry and customer service; SAP experience preferred Required Skills: Customer Service Order Entry SAP Education: HS diploma or equivalent required; associate's in business preferred About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27k-33k yearly est. 5d ago
  • Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job 21 miles from Concord

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $68k-80k yearly est. 3d ago
  • Trucking Customer Service Rep

    Genesis Intermodal Services

    Agent Job 20 miles from Concord

    About the Company - Genesis Intermodal, LLC provides superior service to our customers in the southern west and east of the United States. We are dedicated and work diligently to maintain the highest level of customer satisfaction. Our commitment to providing professional intermodal services to all our valued customers in a safe and compliant manner is unparalleled. Our robust customer service and strong commitment is part of our philosophy and is passed along to all of our associates. About the Role - Our terminal operation located at 6410 Brookshire Blvd., Charlotte, NC is adding a Trucking Customer Service Rep. to work with the terminal team. This opportunity is available immediately for the right candidate who brings the required skills and abilities to the team. Responsibilities Collaborates with the terminal team to interact with all customers by providing service and capacity updates on deliveries. Performs data entry into terminal management system, accurately and efficiently, to meet delivery deadlines. Resolves customer issues and exchanges information between terminal operation and dispatch. Schedules delivery appointment times as required, while meeting designated delivery windows set by the customer. Communicates with customers, shippers, contractor drivers, and third party vendors. Qualifications High School Diploma or GED Required Skills Excellent Organizational, interpersonal communication, and computer skills. Ideal candidates will have demonstrated attention to detail and the ability to work independently, as needed by the terminal operation. High attention to detail while working well under deadlines and customer requests. Preferred Skills Some knowledge or experience working in the transportation or logistics industries is preferred. Candidates with a strong desire to grow and learn the industry with the motivation to grow a plus! Pay range and compensation package - $18.50 to $19.50 per hour Seven (7) paid holidays Paid time off benefits Comprehensive medical, dental, and vision benefits after 30 days of employment 401k Retirement Plan
    $18.5-19.5 hourly 7d ago
  • Insurance Agent (Licensed P&C) - Paid Continuing Education + Health Benefits

    TTEC 4.4company rating

    Agent Job 19 miles from Concord

    Licensed Property & Casualty Insurance Agent Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working onsite in Concord, NC you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Integrity to follow guidelines on maintaining members' privacy Computer experience What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $21.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************************************ for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NC-ConcordJob _Customer Care Representative
    $21.5 hourly 1d ago
  • Licensed Property & Casualty Insurance Agent (ONSITE)

    Nulogic Business Solutions

    Agent Job In Concord, NC

    Ignite Your Career as a Licensed Property & Casualty Insurance Agent: Are you ready to make a meaningful impact, brighten someone's day, and grow your career? We're looking for passionate individuals to join our team as Licensed Property & Casualty Insurance Agents onsite in Concord, NC. If you thrive on delivering exceptional customer experiences and want to be part of a supportive, growth-oriented environment, this is the role for you! Why Join Us? We're more than just a workplace - we're a community. Here, you'll find: A Purposeful Mission: Bring humanity to business by providing peace of mind to customers. Career Development: Access ongoing training, coaching, and thousands of free courses to take your career to the next level. A Winning Culture: Be part of a team that values diversity, inclusion, and giving back to the community. What You'll Be Doing: In this role, you'll handle complex or escalated calls from customers, providing them with quick, compassionate, and effective solutions. Whether you're answering questions, consulting on products, or resolving issues, you'll be the reason their experience is exceptional. A Typical Day Includes: Answering incoming communications from customers. Conducting research to provide accurate and timely solutions. Offering product or service upgrades to meet customer needs. What You'll Bring to the Role: Active Property & Casualty License. 6+ months of customer service experience. High school diploma or equivalent. Strong communication and problem-solving skills. A commitment to maintaining customer privacy. Confidence with computers and technology. What's in It for You? We're committed to your success, offering: A base pay of $21.50/hour plus performance bonus opportunities. Comprehensive benefits package, including paid time off, tuition reimbursement, and health incentives. Paid continuing education to keep your license up to date. A supportive team environment that celebrates growth and innovation. Your Career, Your Way: From day one, you'll have the tools and support you need to succeed. With a combination of personalized training, real-time coaching, and career advancement opportunities, you'll be empowered to achieve your goals while making a difference. If you're ready to be part of a dynamic team and contribute to exceptional customer experiences, apply today!
    $21.5 hourly 12d ago
  • Customer Service Representative

    Corporate Resources of Illinois

    Agent Job 20 miles from Concord

    Corporate Resources, on behalf of our client located in Charlotte, NC, is hiring a full-time, permanent Customer Service Representative. Customer Service Representative - Charlotte, NC $45,000 - $52,000/Annually We are a global leader in developing, designing, and manufacturing products used all over the world with state-of-the-art technology. Be a part of a team making a difference in the life science industry where what we do matters to people all over the globe. Our company is immediately seeking a positive, fast-paced Customer Service Representative for our office in Charlotte. Our Customer Service Representative will be responsible for entering a high volume of purchase orders, maintaining customer relationships, and having a great understanding of our product lines in order to answer customer questions and resolve issues. Responsibilities: Receive and respond to emails and phone calls from customers and sales representatives in your territory regarding order entry, order status requests, product inquiries, etc. Expedite orders upon customer and sales representative requests Provide information regarding timely quotations, inventory availability and products Develop in-depth knowledge of our product lines to better aid with customer's selection Effectively route technical support inquiries to the appropriate individual or department Participate in goal projects while maintaining daily workload Responsible for being the point of contact regarding pre-deliveries, deliveries in process, and post-deliveries Requirements: 1-2 years customer service experience or a recent college graduate Proficient in Microsoft Office: Excel, Word, Outlook High degree of attention to detail Ability to organize and prioritize tasks, activities, and projects for timely completion Strong communication and interpersonal skills Bachelor's degree is a plus Benefits: Medical, dental and vision Wellness program 401K with company match 15 days of PTO 10 Paid holidays Paid overtime
    $45k-52k yearly 1d ago
  • Customer Service Representative

    New Age Technologies 3.6company rating

    Agent Job 20 miles from Concord

    This is a contract to hire for a Customer Service Rep onsite in Davidson NC No Corp to Corp, H1B Visa and No Sponsorship- Vendors do not reach out Must pass background and drug screen Description: A professional candidate to join our physical therapy team. The ideal candidate will have a solid understanding of patient registration, insurance verifications, and authorization processes. Responsibilities include managing all aspects of client servicing, such as addressing inquiries via phone or email, entering demographic information, and following up as needed. Strong research skills are required, along with the ability to collaborate with partners to resolve denials. The role demands excellent interpersonal, customer service, and communication skills.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative

    Tanatex Chemicals

    Agent Job 20 miles from Concord

    TANATEX Chemicals is dedicated to finding innovative solutions in textile processing to help optimize production and enhance textile quality. Through our expertise, experience, and personalized approach, we aim to be the ideal partner for our clients. Our global network, comprising local subsidiaries, partners, and distributors, is supported by technical experts who provide comprehensive support and specialized knowledge. Our laboratories are focused on tissue analysis and textile processes to ensure cutting-edge solutions for our customers. Role Description Tanatex Chemicals USA is looking for a self-motivated customer service representative in our Charlotte NC office. The Customer Service Representative will be responsible for handling customer inquiries, providing exceptional support, and ensuring customer satisfaction. Daily tasks include resolving customer issues, maintaining customer records, and improving customer experiences through effective communication and service. Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in enhancing Customer Experience and ensuring high-quality Customer Service Representatives Responsibilities include, preparing documentation, arranging transportation and invoicing, basic accounting practice. Excellent communication and problem-solving skills Ability to work independently and remotely Previous experience in the textile or chemical industry is a plus High school diploma or equivalent; further education is a plus
    $26k-35k yearly est. 1d ago
  • Customer Services Representative

    Nearu

    Agent Job 20 miles from Concord

    National Call Center Representative NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience. As a National Call Center Representative, you will be the frontline voice of our company, answering inbound calls from customers in need of residential HVAC, Electrical, and Plumbing repairs. Your primary role is to book service appointments with accuracy, empathy, and professionalism-ensuring our customers feel heard, valued, and well taken care of. You will work in a fast-paced, high-volume call center environment where strong communication skills and a customer-first mindset are key to success. This is full-time onsite in Charlotte, NC. We offer a first shit, second shift, and third shift position (including shift differential). Position Details: Make and return outbound phone calls following up on requests for sales or service. Answer a high volume of inbound calls / outbound calls in a friendly, professional, and timely manner. Schedule appointments for residential HVAC, Electrical, and Plumbing repair services or full system replacement. Listen actively to customers to understand their needs and offer appropriate solutions. Navigate internal systems (e.g., ServiceTitan or other CRM) to schedule service and update records accurately. Collaborate with internal teams to ensure customers receive timely service and support. At times participate in outbound call campaigns Maintain a positive and empathetic attitude at all times-even during high-stress or high-volume periods. Follow approved scripts, procedures, and service standards. Participate in team meetings, coaching sessions, and training opportunities. Other duties as assigned. Qualifications: High school diploma or equivalent required. 2+ years previous experience in a customer service, call center, or dispatcher role is strongly preferred. Experience in HVAC, Electrical, or Plumbing services is a plus. Ability to handle high call volumes with calm, professionalism, and efficiency. Proficient in basic computer systems and customer relationship software (ServiceTitan knowledge is a plus). Strong written and verbal communication skills. Reliable, punctual, and able to work flexible shifts, including evenings and weekends. Must be able to sit for extended periods during scheduled shifts. Must be available to work varied shifts, including weekends, evenings, and holidays as needed. Competencies: Active listening Empathy and patience Conflict resolution and problem-solving Attention to detail Time management and multitasking Teamwork and collaboration Positive and professional demeanor Talking/Listening and Typing Why You'll Love Working at NearU: We are an innovative and fast-growing company at the forefront of home services serving 1M+ customers. Our collective of technicians, dispatchers, managers, and executives is a group of bright and kind people. We love solving problems and are motivated by challenges and continuous improvement. We empower our team to become “intrapreneurs,” to take initiative, and to drive positive change. Our experienced leadership team wants to do it right and is always open to new ideas. We offer comprehensive compensation packages.
    $26k-35k yearly est. 1d ago
  • Medicare Insurance Sales Agent

    Selectquote 4.6company rating

    Agent Job 41 miles from Concord

    About the Role As a sales agent with SelectQuote Senior, You will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with these customers, and sell the Medicare products that meet their needs. You will also assist with enrolling customers into their insurance plans pending business needs. It's an exciting time to join SelectQuote. We became publicly traded in 2020 with the first 100% virtual IPO (non-biotech) in American history. Interested in Uncapped Commissions?: We offer a W-2 base pay plus commissions, which result in a first-year target income of $70,000/year . This role is best suited for commission-seeking candidates with uncapped commission potential. Top agents who are focused on the commission potential can earn above six figures annually. Other performance-based incentives could include prizes, spot bonuses, award trips, and more! Job Perks: Bonus opportunity during training - In addition to your base pay, agents are also eligible for various bonuses based on performance during training New Employee Referral Bonus Available - Associates can earn a bonus for referring candidates who are successfully hired. Comparison shopping - We represent many recognized carriers which allows agents the ability to provide unbiased recommendations to ensure we offer customers the products that meet their needs. We offer Medicare supplements, Medicare Advantage plans, and an assortment of ancillary products including dental and vision. No requirement to purchase leads or prospect High earning potential - 1st year average annual income is $70,000. Top agents have the potential to make over six figures or more. Growth opportunities - We offer leadership development training and we promote from within for those employees seeking career advancement between all three divisions, regardless of tenure Full benefits - Including health, life, dental, vision, 401(k) + company match, paid time off, etc. Essential Duties and Responsibilities: Commission-driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate Competitive, self-motivated personality - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals Skills/Abilities: Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. We need all hands on deck during this time It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with other initiatives, and other potential responsibilities as needed Technology skills - We use a proprietary CRM system that requires an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success Education and Experience: 1 year of recent sales experience preferred Previous job stability High school diploma or the equivalent is required Proven track record of highly successful performance in previous roles Requirements: If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date Prolonged periods of sitting at a desk and working on a computer Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create, innovate, & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help, support, & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Additional Information #LI-EX
    $70k yearly 2d ago
  • Customer Service Representative

    V-Soft Consulting Group, Inc. 4.3company rating

    Agent Job 20 miles from Concord

    Job Title: Customer Service Representative - Physical Therapy Job Summary: We are looking for a friendly and professional Customer Service Representative to join our physical therapy team. The ideal candidate will help with patient registration, insurance verifications, and authorization processes. You will assist patients with inquiries, manage their information, and ensure smooth communication between the clinic and insurance companies. Key Responsibilities: Customer Service: Answer patient questions via phone, email, or in person with kindness and accuracy. Patient Registration: Enter and update patient information in the system. Insurance Verification: Confirm patient insurance details and get treatment authorizations. Follow-up & Denial Resolution: Resolve issues with insurance denials by researching and working with insurance companies. Collaboration: Work with staff and insurance reps to ensure smooth patient care. Documentation: Keep accurate records of patient interactions and ensure privacy regulations are followed. Requirements: Previous customer service or administrative experience, preferably in healthcare. Basic knowledge of insurance and patient registration processes. Excellent communication and customer service skills. Strong attention to detail and problem-solving skills. Ability to work well in a team and stay organized. Preferred: Experience in healthcare or physical therapy.
    $29k-37k yearly est. 7d ago
  • Customer Service Representative

    Medical Services of America 3.7company rating

    Agent Job 51 miles from Concord

    Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell, ) NC. This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include: Schedules customer set-up and delivery times. Completes insurance verifications. Contacts referral sources to obtain required information. Maintains log of referrals. Job Requirements High school diploma or General Education Degree (GED) required. Previous medical office experience preferred. Valid driver's license and company required auto-liability insurance. MSA offers competitive pay and excellent benefits: Generous paid time off Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.) Company paid employee life insurance 401(k) retirement with a generous company match Opportunities for advancement Many other great benefits MSA is an Equal Opportunity Employer Visit us at ********************* Job Type: Full Time
    $27k-34k yearly est. 7d ago
  • Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection

    U.S. Customs and Border Protections 4.5company rating

    Agent Job 51 miles from Concord

    Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent . AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship : You must be a U. S. Citizen to apply for this position. Residency : You must have had primary U. S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d), or creditable service covered by Title 5 U. S. C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U. S. C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training : This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp. dhs. gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps . Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $37k-50k yearly est. 6d ago
  • BDC AGENT/5 DAY WORK WEEK/NO SUNDAYS!

    Infiniti of Charlotte 4.4company rating

    Agent Job 21 miles from Concord

    About Us Mills Automotive Group: Committed to Delivering a Tailored & Exceptional Automotive Experience! At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs. Join Our Ever-Expanding Team As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers. Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you're not just an employee; you're a valued member of our family. So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together. About the Job The Business Development Center (BDC) Agent serves as a liaison between automotive dealerships and their customers. You will develop procedures to maximize appointments through the phone or other outside sources. The BDC Associate will assist in multiple areas as needed to ensure our clients receive exceptional service. Responsibilities The following duties and responsibilities represent the essential functions of the job. A staff member may be required to perform additional duties, as assigned. Answer incoming phone calls Make outbound phone calls Manage spreadsheets and log information on multiple tabs Assist in obtaining basic demographic information about each customer and log that information in our database Schedule appointments Communicate all missed opportunities or escalated calls to upper management Work in a team environment to provide customers a top-level experience Complete special projects as assigned Skills Outstanding communication skills, both verbal and written Enjoy talking on the phone and willingness to help customers Basic computer skills and phone etiquette Friendly and professional manner Strong organizational skills with the ability to multi-task in a fast paced environment What We Offer Benefits Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options Dental and Vision Plans 401(K) Company Paid Basic Life and Short-term Disability Employee Assistance Plan Sick and Vacation Time, Paid Holidays Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance Employee Discounts and Perks Program Employee Wellness Subsidy Tuition Assistance Program (Selected Dealerships)
    $25k-42k yearly est. 38d ago
  • Call Center Sales OTM

    Dev 4.2company rating

    Agent Job 20 miles from Concord

    Spectrum Job Description"Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.26/hour or $65,014 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).” At a glance: Monday - Friday, 8:00am - 5:00pm Are you a client-focused and growth-motivated tele-sales expert? Are you motivated and client-focused sales expert talented in acquiring new accounts and upgrading existing clients with our broad range of Spectrum products within the Outbound Telemarketing segment? Can you commit to a consultative sales position guiding companies through the selection of phone, internet, mobile and cable products? Do you desire a competitive salary with an uncapped sales commission and a focus on professional development? Our company: At Spectrum Business, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.Spectrum Business, a part of Charter Communications, Inc., is a national provider of phone, internet, cable and mobile serving America's businesses. Spectrum Business's industry-leading team of experts work closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Business can be found at Spectrum.com. Highlights: Are you ready for a big opportunity? Our Sales and Marketing group is full of enthusiastic professionals who apply a deep understanding of Spectrum's range of products and services to win over new customers and ensure existing customers remain satisfied with their investment. No matter your background, our fully paid training will teach you effective sales techniques and how to build positive customer relationships. Increasing your brand and technological awareness is the first step toward a long and rewarding career with Spectrum, and we'll support you every step of the way. Position benefits: Great pay and uncapped bonus potential Free TV/Internet/Phone to our eligible employees Comprehensive medical benefits including health, dental and vision Great savings and deals daily from our Perks at Works program Great career progression opportunities through performance, guidance and coaching 100% company match 401(k) up to 6%. Company funded retirement accumulation plan for an additional 3%. Education assistance. Pretax childcare spending account. Paid holidays, vacation days, personal days and sick days. What you will do: Be a compelling member of the OTM Sales team through the achievement of monthly sales. Grow client base by consulting with new accounts and providing innovative telecommunication solutions. Act as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services. Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions Inform prospects of our product pricing model and Spectrum Business' competitive advantage compared to other service providers. Effectively balance new lead generation versus follow up efforts. Create a strong follow up plan that will allow for greater efficiency and increased sales conversion rates. Ensure database information is accurate and complete. Perform other duties as requested. Required keys for success: Two or more years of sales experience with a proven record as a top performer and closer Experience working with solution-based or value-based selling. Ability to communicate orally in a clear, concise and professional manner. Ability to listen and interpret the needs of the prospect. Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales. Ability to show proper judgement and initiative.
    $26k-33k yearly est. 60d+ ago
  • Traveling Facilities Implementation Specialist - Weekly Travel

    Wurth Adams 3.6company rating

    Agent Job 20 miles from Concord

    Location: Open to Remote or in the following locations - Columbus, OH, Atlanta, GA, Dallas, TX, Greenwood, IN, Charlotte, NC, Orlando, FL The primary mission of the Facilities Implementation Specialist is to facilitate successful inventory solution implementations. This position provides implementation support from the pre-implementation phase of onsite; customer data collection and material identification, through the implementation phase and post go live support. This role further includes implementing various inventory management solutions to include, crib bin management, onsite store/shop, vending machines, etc. Additionally, the Specialist will provide ongoing support to internal and external customers as well as conduct solution maintenance as necessary to ensure achievement of long-term success and profitability goals. Compensation: Salaried at $59,000. Location: Employee will travel weekly to be on-site at customer locations. Can be based anywhere in the US within a reasonable distance to an airport. Schedule: Scheduling and travel are based around the customer's operational needs, up to 95% of this position is travel. Ideal candidate will have easy access to an airport to support travel requirements. Why Würth: * Health, Dental and Vision Benefits for full-time employees & their families! * Paid Time off- start accruing on day one! * Paid Holidays * 401(K) with Company March * Company paid Long-term Disability, Life Insurance & AD&D * Voluntary Program offerings. ESSENTIALS DUTIES AND RESPONSIBILITIES include the following. Responsible for assisting Sales Team with Inventory Management solution implementations including data collection, physical inventory counting and cross referencing, site/tool crib set up, POU configuration, staffing support needs, software installation, system integration assistance, team connectivity, customer training and ongoing customer service. Uses internal systems, tools and other resources to identify and cross reference manufacturer and competitive item numbers and/or descriptions to a Northern Safety & Industrial item number. Creates spreadsheets and print bar-code labels for VMI and CMI setup using the most current process. * Organizes inventory areas, puts material in bins and creates inventory EOQ's (minimum and maximum) baselines. * Provides management with weekly updates on activities regarding implementation status in the required format. Provides leadership to local associates during large implementations. Has Face-to-Face interaction with internal and external senior level and frontline management team members. * Provides a project scope and resource requirement for large scale implementation to the management team. Once solution implementation has been established, trains the customer on the use of the new solution. * Has general knowledge of all inventory solutions including CMI, VMI, POU and web based. Has general knowledge of Industrial supplies and more specifically Northern Safety & Industrial's product offering. * Ensures excellent customer relations by responding, under leader's guidance, to customer needs consistent with Northern Safety & Industrial's standards, culture and business practices. Adds non cross-referenced items into the competitive NSI database. * Manage all aspects of business travel in adherence to corporate travel and expense guidelines, * Assists the NSI team when not providing implementation services at the customer site. * Participates in special projects and performs additional duties when required. ASSOCIATE RESPONSIBILITIES: Responsible for understanding, supporting, and living our core values. Expected to value Candor by being open, honest, and respectful when communicating. Ability to achieve individual and company goals through High Performance with passion, innovation, and commitment to continuous learning. Always have at the heart of everything Indispensable Service to your fellow associates, customers, our partners, and our community. We believe People are the foundation of our business and expectations include valuing the team, our diversity, taking pride in our character, and personal responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. 2 years or more related experience. Familiarity with a variety of industrial products is required and a broad knowledge of procurement process and knowledge of sales theory/skills is preferred. Direct Customer interaction and problem solving experience is a plus. Strong administrative, planning and organizing experience is required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and keep abreast of any Sales/Marketing related issues. Ability to effectively communicate and present information and respond to questions from groups of managers, team leaders, associates and customers. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages and rates. Ability to calculate figures and amounts such as discounts and percentages. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must possess decision making skills, exercise discretion and independent judgment and have strong analytical skills. OTHER SKILLS AND REQUIREMENTS: Exhibit and maintain confidentiality with company related issues and materials. Must have a strong emphasis in planning and organizing. Excellent verbal and written communication skills. Ability to be objective and open-minded when working with other associates, team leaders and managers. Able to work independently or within a team environment. Ability to use personal computers and applicable computer software (i.e. Microsoft Office, with focus on Microsoft Excell and SAP) Ability to travel 80% of the time with overnight stays required. A valid and clean driver's license is required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to stand; walk; sit. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Check out our Organization's pages to learn more about the great things we do and who we are! * LinkedIn- ****************************************** * Facebook- ********************************* * Website- ******************************* EOE/AA Disability/Vet
    $59k yearly 7d ago
  • Booking Agent

    Oh 2 Travel Agency

    Agent Job 20 miles from Concord

    We are searching for friendly and professional individuals to join our team as a Booking Agent. You should be passionate about seeing the world and helping others do the same. In this position, your ultimate goal will be to keep your clients satisfied and loyal for future bookings through your customer service. The ideal applicant will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate transportation, travel dates, costs, and accommodations. Book reservations on behalf of clients; resolve travel issues, complaints, and refunds.. Collect deposit and other payments Maintain client information and documents. Stay up-to-date with tourism trends by attending trainings Requirements: Experience in hospitality, customer service, or tourism Base knowledge of domestic and foreign travel destinations. Excellent and efficient communication and time management skills High School Diploma Must be legally authorized to work in the United States Benefits: Travel Perks Live Training Flexible Schedule One on One Support
    $31k-58k yearly est. 49d ago
  • Global Travel & Expense Specialist

    Quintevents 3.3company rating

    Agent Job 20 miles from Concord

    About Quint Quint is the industry-leading provider of official ticket and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint's global footprint and proprietary technology platform continue to be the foundation of their exponential growth. Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders Cup, Belmont Stakes and the NHL. About the Role As the Global Travel and Expense Specialist, your contribution to the organization will be to ensure operational success by overseeing day to day operations needs with a focus on proactively identifying areas for improvement and ensuring the efficient execution of reporting tasks. Achieving this will require: Self-driven curiosity and initiative to learn our department, company, and event intricacies as well as existing systems, technology, and processes. Thriving in an ever-changing, collaborative, team environment. Proactively establish, cultivate and maintain relationships with key stakeholders to enhance collaboration and achieve goals. Support relationship building that aligns with the company's strategic goals and work collaboratively with other teams to capitalize on these opportunities. Manage multiple projects and responsibilities simultaneously without compromising on quality or deadlines. Performance will be evaluated on: Accuracy and timeliness of work completion Consistency in collaborating and supporting the global team. Program deliverables meet or exceed standards Effective incorporation of feedback from evaluations and subsequent action plans as appropriate. Core Responsibilities Proactively Identify and address improvement opportunities Continuously assess and analyze workflow and system to improve. Propose and implement solutions to improve operational efficiency and effectiveness. Regularly review current administrative procedures and systems across the operations department providing recommendations for optimization and ensuring they meet organizational needs. Support the implementation of new processes or tools by assisting with training and knowledge sharing among team members to ensure smooth implementation. Documenting and distributing meeting minutes as requested Take ownership of the Yooz task force, collaborating with internal stakeholders to become the subject matter expert on how the Operations team utilize the Yooz platform. Manage reporting tasks Enhance Reporting Process by regularly reviewing and refining the process to allow for insights to be clearly defined by stakeholders. Prepare and submit detailed shipping reports for Accounting, including data from DHL, FedEx, and UPS, ensuring all shipping activities are accurately documented and billed. Oversee the management and assignment of tasks within the Genuity platform, ensuring all activities are tracked and completed efficiently. Send out domestic post-event surveys in a timely manner, ensuring all feedback is collected and compiled for further analysis and reporting. Manage event approvals calendars, non- operational travel, and the management of other Microsoft forms. Oversee the management and assignment of tasks within the Genuity platform, ensuring all activities are tracked and completed efficiently. Travel and Expense reporting Manage flight bookings process as needed for Operations teams, ensuring that travel arrangements align with event schedules and budgetary constraints in conjunction with the Sr. Travel and Expense Manager. Manage and send reminders for the expense tracker, ensuring all expenses are documented and reported accurately in a timely manner. Take ownership of additional tasks and reporting as assigned. Create and maintain Non-Operational Travel forms and manage the associated Trello board, ensuring all non-operational travel is tracked and approved in line with company policies. Manage and send reminders for the expense tracker, ensuring all expenses are documented and reported accurately in a timely manner. Requirements Education & Experience Bachelor's degree in Event Management, Business Administration, or a related field Proven experience in event operations, administration, or a similar role. Interpersonal Skills & Traits Strong analytical skills with a proactive approach to problem-solving and process improvement. Excellent organizational and time management skills, with the ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM and expense reporting software. Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders. Attention to detail and a commitment to maintaining high standards of accuracy in reporting and documentation. Physical Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 30 pounds/14 kilograms. Full time in-person based in the Charlotte, NC office. Eligible to work in the United States
    $28k-35k yearly est. 26d ago

Learn More About Agent Jobs

How much does an Agent earn in Concord, NC?

The average agent in Concord, NC earns between $19,000 and $81,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Concord, NC

$39,000

What are the biggest employers of Agents in Concord, NC?

The biggest employers of Agents in Concord, NC are:
  1. Trego-Dugan Aviation
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