Customer Experience Representative
Agent Job 24 miles from Clay
Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
HealthMarkets Insurance Agent
Agent Job 24 miles from Clay
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Call Center Representative CSR
Agent Job 9 miles from Clay
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
State Farm Insurance Agent Team Member
Agent Job 5 miles from Clay
INSURANCE ACCOUNT MANAGER -State Farm Agent Team Member
$50,000 to UNLIMITED (uncapped commissions!!) a year opportunity
ROLE DESCRIPTION:
Neff Insurance and Financial Services, Inc dba Renee Neff- State Farm Agent is searching for an insurance account manager whose actions are driven by keeping the customers' best interest as my primary goal. Customer Service + (service plus pivot to sale) business model, with 1/4 role service & 3/4 sales anticipated role. As our Insurance Account Manager - State Farm Agent Team Member, you're the architect of your income potential! Experience preferred but training provided for new to insurance career and income minded individuals, our knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. Internal leads provided and marketing based on community events driven by Renee Neff, so creates a natural prospect list for you that's higher conversion rate than purchased insurance leads! Are you a ROCKSTAR and tired of working only dead internet purchased leads with low conversion ratio? Our model is different...
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company parties
Current customer based leads
Multiple State Licensing/Prospecting: NY, VT, PA cross licensing for flexible prospecting within P&C and Life/Health Products
COMPANY DESCRIPTION:
Fast paces office with large growth goals, we're looking for career minded candidates who want opportunity to grow with the company and learn while on the job working next to industry professionals, this position is entry level but has HUGE growth opportunity to learn and make this a career. Need self confident individuals who are looking to grow with a team environment.
Licensed Insurance Agent - Hybrid (Personal Lines + Light Commercial)
Agent Job 8 miles from Clay
π Baldwinsville, NY (3 Days Onsite: Tues, Thurs, Fri) | π 2 Days Remote
π Full-Time | Mon-Fri | 9:00 AM - 5:00 PM
π° $65,000-$75,000/year + Quarterly Bonuses | Paid Training | Full Benefits
π Looking to grow in a role that blends client service, flexibility, and meaningful work?
We're Horan, an independent insurance agency that's been delivering exceptional service since 2010. We're growing and looking for a licensed Property & Casualty Agent with strong personal lines experience, plus a working knowledge of main street commercial insurance.
This is a great opportunity for someone coming from an independent agency background who's ready for a modern, supportive, and flexible team environment.
πΌ The Role
You'll focus on personal lines service while also supporting smaller commercial accounts as needed. Responsibilities include:
Handling day-to-day service tasks (endorsements, vehicle changes, payments, etc.)
Providing coverage guidance to clients
Creating and presenting proposals (via email, phone, or video)
Supporting basic commercial service tasks (think: local retail, trades, or offices)
Maintaining records in HawkSoft (AMS) and HubSpot (CRM)
Assisting clients through the claims process
Hybrid Schedule:
Tues, Thurs, Fri - Onsite in Baldwinsville
Mon & Wed - Remote (quiet, professional home setup with reliable internet required)
π― You Might Be a Fit If Youβ¦
Hold a valid NY Property & Casualty license
Have strong personal lines experience
Are comfortable working with basic small-business policies
Have worked in an independent agency setting
Communicate well across phone, video, and email
Are confident with cloud tools like SharePoint, Outlook, and DocuSign
Enjoy both teamwork and independence
π Why Join Us?
$65K-$75K base salary based on experience
Quarterly bonus potential
Full benefits: 401(k) with match, health, dental, life, PTO
Paid birthday off + all federal holidays
Paid 30-minute lunch
No cold calling or sales pressure-just great service and culture
A team that values quality, empathy, and staying ahead of the curve
π Our Core Values
Purple Client Experience - Deliver memorable service
Phenomenally High Standards - Excellence always
Ahead of the Curve - Adapt, evolve, improve
Empathy Before Action - Lead with understanding
Play Well in the Sandbox - Team players
Value of Reputation - Integrity above all
π© Ready to Apply?
Send us your resume and a short note-whether you're actively looking or just curious, we'd love to connect with someone who takes pride in doing insurance the right way.
Real Estate Agent
Agent Job 9 miles from Clay
Dedicated Real Estate Professional or a pre-licensed person considering a career in Real Estate. Good communication skills, learning based, and integrity are some of the stand out attributes of the position. Keller Williams Realty is soon to be the No#1 Real Estate company in the USA. The education, models and systems to help Agents succeed are the best in the business.
Customer Service Representative (Spanish/Portuguese)
Agent Job 9 miles from Clay
Save lives, from the workplace to anyplace.
The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries.
Position Highlights:
Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting.
Scope / Accountabilities
State Programs, Traffic Court Programs
25-30 courses/products supported in different formats (e.g., online, in-person classroom)
What You'll Do:
Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements.
Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries.
Apply empathy, listening, and service techniques to defuse situations and avoid call escalation.
Provide specific and unique program/schedule information accurately to customers.
Efficiently communicate through chat and email to research and resolve enrollment/completion issues.
Accurately input student data and process live credit card payments while maintaining PII and PCI compliance.
Clearly and concisely document customer interactions with account notes in business systems.
Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions.
Consistently promote self-service options and customer engagement to meet team goals.
Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution.
Promptly process returned mail-in business systems to reduce costs associated with outdated address data.
Complete other duties as assigned.
We're Looking for Someone with:
High school diploma and at least 2 years of relevant customer service or call center experience.
Strong customer service and team orientation.
Data entry accuracy and integrity.
Bilingual (English/Spanish/Portuguese) a must.
Bachelor's degree preferred.
Experience with Microsoft Office is a plus.
Hourly rate - $19.50/hr
This is a hybrid position with two days remote and three days in the office.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Student loan pay-down
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is an equal-opportunity employer.
B2B Sales Agent
Agent Job 48 miles from Clay
Job Title: B2B Sales Agent
Company: MCR Labs NY
Compensation: Base salary plus commissions
About Us:
Since 2013 MCR Labs has been your partner in cannabis science. Our team is made up of researchers, chemists, and pharmaceutical scientists, but we're also enthusiasts, cannasseurs, and members of the cannabis community. We support the community by providing anyone interested in or passionate about cannabis with access to analytical product testing as well as information to help guide their cultivation, consumption, or enjoyment of marijuana, hemp, and cannabis-derived products.
As the first independent cannabis testing laboratory to be certified by the state of Massachusetts, we are proud to offer analytical testing and R&D services to MMJ and adult-use cannabis providers, patients, doctors, caregivers, or anyone crafting their own cannabis products. Our methods are ISO/IEC-17025:2017 accredited, and we employ proven analytical practices developed in the pharmaceutical industry.
MCR Labs is always looking for quality candidates to join our team of scientists and administrative personnel. The cannabis industry is one of the fastest growing jobs sectors in the nation, which allows us to consistently hire talented individuals who will develop and grow within our industry!
Job Summary:
We are seeking a dynamic and results-driven B2B Sales Agent to join our expanding sales team. The ideal candidate will be responsible for generating new business opportunities, establishing and maintaining strong relationships with clients, and driving sales growth. You will play a crucial role in representing our brand and promoting our offerings to prospective clients. While an outward facing role, candidate must work with internal departments to ensure alignment of company goals.
Key Responsibilities:
Relationship Management
Lean on existing relationships with potential clients.
Develop relationships with potential clients through direct outreach, networking, and community involvement
Understand cannabis testing protocols, state regulations, analytical testing equipment, advances in the industry, and provide guidance.
Work with other internal teams to maintain relationships and help target and acquire new clients
Communicate with clients regarding questions and complaints in a timely and proficient manner
Work with Business Development and Marketing teams in Massachusetts and Maine
Conduct industry research to anticipate potential clients
Travel will be required to develop and maintain client base
Use Seed to Sale software like BioTrack THC
Qualifications:
Knowledge of cannabis and cannabis-related products is a plus.
Strong communication and interpersonal skills, with the ability to engage and persuade clients effectively.
Excellent negotiation skills and a results-oriented mindset.
Ability to work independently as well as part of a team in a fast-paced environment.
Strong organizational and time-management skills.
Requirements:
Minimum of a high school diploma or high school equivalency diploma
Proven experience in B2B sales, with a track record of exceeding sales targets (2+ years preferred).
Valid driver's license and clean driving record.
**How to Apply:**
If you are passionate about sales and ready to take your career to the next level, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience.
MCR Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.
Customer Service Representative - Order Management
Agent Job 24 miles from Clay
* Day-to-day liaison with nominated accounts; provide support as necessary and assist customers with special requests. * Processing of orders, contracts, and amendments using the Knowles Oracle ERP system, ensuring that the terms of sale meet the requirements of the company by cross-checking with the Knowles CRM system.
* Responsible for the resolution of rescheduling and/or re-routing of product, shipping issues and/or delays, returned goods and pricing issues in a timely manner.
* Deal with any quality concerns and coordinate with the appropriate quality department for corrective action and follow-up to achieve customer satisfaction.
* Attend meetings as required.
* Communicate with other Knowles departments regarding customer related issues.
* Working knowledge & understanding of ERP/MRP systems and their use in a manufacturing environment is a plus, but not necessary.
* Experience with Oracle and CRM a plus, but not necessary.
* Strong customer service skills for both internal and external customers.
What's in it for you on Day 1:
* Medical, dental and vision insurance plans
* Prescription Drug Plans
* Basic Life Insurance
* 401k plan with company match
* Tuition Reimbursement Program
* Security Clearance Incentive Program
* Employee Referral Program
* Overtime opportunities
* Alternate work schedules available
* PTO (10 days) and NYS Sick and Safe Leave
* Paid Holidays
Exciting Onsite Perks:
* Free Starbucks coffee available at our cafΓ©
* Free access to our Fitness Center
* Fresh food is available for purchase in the cafeteria store.
* Employee Appreciation Events
Knowles is committed to providing a competitive and fair total compensation package for all employees.
One element in our total compensation package is base pay. The starting salary for this role is targeted to be $21.00.
Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.
Equal Opportunity Statement: Knowles Precision Devices prohibits pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.
ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.
Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
Live Transfer FEX Sales Pro - Life Insurance
Agent Job 9 miles from Clay
We have the systems, we just need your ambition!
Are you an agent who has yet to master telesales? Or perhaps a great sales professional who has never been given the opportunity to earn what you are worth? If you answer yes to either question, then continue reading.
Deeply committed to a culture of Intelligence, Innovation, Integrity, and agent support, The Alvarez Agency offers agents a full-service company to work with.
Why Work with The Alvarez Agency? Review our 15-minute overview below.
https://vimeo.com/917***********145acb?share=copy
If you find alignment please book into my calendar and we will be able to answer questions and get you moving forward.
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Β· You will be trained to work with interested clients and have access to multiple A+ rated carriers.
Β· We specialize in UL's, Term, Whole Life, Annuities with a heavy emphasis on using IUL's for the tax-free retirement planning process.
Β· We offer generous compensation up to 140% plus bonus.
Β· Consultative approach. No pressures sales required. We train to serve your clients.
Β· Agents will be trained in both telesales and virtual presentations using Zoom.
Β· We work in the middle class and senior markets where families are UNDER insured.
Β· In-house and COMPLIANT marketing is offered but not mandatory.
Responsibilities:
Β· The ideal candidate will be willing to work a minimum of 20+ hours a week.
Β· Be willing to learn our company's selling system including phone script, virtual presentation & product placement.
Β· Team supported environment, communication and engagement is required with LMS (Learning Management System).
Β· Must be able to review underwriting guidelines and make product selection based on clients age, health, and desired insurance coverage.
Β· We hire part time and full time.
Qualifications:
Β· Licensed Life Insurance or Health Agents or TOP sales rep or willing to become Licensed.
Β· Coachable, Patient, Ambitious and a Team Player mentality!
Β· Must have basi
Outreach Representative
Agent Job 13 miles from Clay
We are currently looking for an entry-level Outreach Representative to join our team working on an exciting new business development project. The ideal candidate will be a driven problem solver with the ability to prospect client sales opportunities.
The Position:
As an Outreach Representative, you will be primarily responsible for maximizing sales of our client's products, lead generation, and customer relations. This position carries with it the responsibility to ensure that you are managing internal communication and customer relationships.
Key Responsibilities:
Training and Demonstration
Training and educating key clients on the functions and benefits of the products
Demonstrating key features and translating them into benefits for the consumers
Product Positioning
Delivering marketing messages to clients (new and existing)
Strategic Sales
Driving sales through lead generation in person
Identifying areas of opportunity
Customer Service and Relationship
Providing basic support for new customer inquiries
Maintaining a relationship with key customers and partners
Follow up on leads and inquiries
Administration and Communication
Maintain contact with regional key customers on a regular basis
Providing call reports and feedback on regional business conditions to the management team
Do you have the following qualifications?
Strong understanding of the fundamentals of sales - previous direct sales or direct marketing experience is a strong asset
Must be able to adapt communication to the various audiences based on the field environment
Extroverted, Motivated & Confident working with people; magnetic personality
Able to work in a fast-paced environment; high energy
#LI-Onsite
Physician Marketing Agent - Primary Care
Agent Job 9 miles from Clay
BioPharma Account Representative - Primary Care & Specialty (Entry or Experienced) We are a fast-growing pharmaceutical and healthcare company that markets a variety of innovative healthcare products. We are currently looking to add many sales professionals to our Pharmaceutical Rep team. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search of an energetic Pharmaceutical Rep to add to our Pharmaceutical Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States.
Your Responsibilities as one of our Pharmaceutical Sales Reps:
Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of our pharmaceutical products.
To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times.
Maintain knowledge and data, which are constantly changing, with respect to the pharmaceutical products you represent.
Provide product educational programs/in-services to customers.
Work within Compliance guidelines and our industry regulations at all times.
Develop strategies and tactics to generate sales.
Develop and implement strategies specific to each customer within an account (i.e., Office Manager, Physician Assistants, nurses, billers, secretaries, etc.).
Effectively manage allocated resources (i.e., financial).
Provide outstanding customer service by responding to our customers' requests, inquiries and needs.
Why You? Is a Pharmaceutical Sales Rep job right for you?
You must have strong sales abilities or demonstrated success as a Sales Rep professional
Ability to understand and communicate highly scientific and technical medical information.
Industry product knowledge
Excellent communication / interpersonal skills
Passion for excellence / embrace competition
Preferred qualifications to become one of our Pharmaceutical Sales Representatives:
Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution
Demonstration of high performance
Strong communication, presentation and influencing skills required
Demonstrated ability to identify unique sales opportunities and to perform tasks beyond designated responsibilities
Demonstrated teamwork and leadership skills
Strong business planning skills and ability to multi-task.
Why work for us?
Our mission is to improve the quality of human life by enabling our Pharmaceutical Reps to do more, make patients feel better and live longer. Our world-leading business deliver innovative medicines, and consumer healthcare products. We need a talented and motivated sales workforce to deliver against our strategy. To achieve this, we strive to attract the best sales people and to create an environment that empowers and inspires.
Entry Level - Sales Agent
Agent Job 40 miles from Clay
Come be the best sales agent.
Annual Salary
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Customer Service Representative
Agent Job 9 miles from Clay
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls and emails from customers inquiring about selling their vehicles.
Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
Arrange vehicle pickups from customer homes and businesses.
Maintain awareness of inventory levels and top sales parts
Open communication with General Managers to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
Customer Service Gate Agent (Full-Time)
Agent Job 9 miles from Clay
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.
Essential Duties:
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Work as a team to provide excellent customer service and meet corporate objectives
Job Qualifications and Competencies:
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$15.50/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
I
n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
April 23, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Return Agent
Agent Job 9 miles from Clay
Get on the fast track to a more rewarding career with Enterprise Mobility - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise Rent-a-Car, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
We have an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position's starting pay is $16.50/hr
Responsibilities Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
Advise and review rental charges; and provide an accurate receipt to the customer.
Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
Inquire about service, satisfaction and document dissatisfaction.
Check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Use of proper statement to determine if vehicle is being returned with full tank of gas.
Complete a service alert for any mechanical and or body damage communicated by the customers.
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Keep lot organized for ease of access and traffic flow.
Understand the CDW/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
Understand the damage loss report reporting procedure.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Do you have a least 6 months of work experience handling face to face customer service responsibilities in a retail environment?
Apart from religious observation, must be able to work the following shift/schedule:
Sunday 4:00am-1:00pm
Monday 4:00am-1:00pm
Thursday 5:00am-2:00pm
Friday 4:00am-1:00pm
Saturday 5:00am-2:00pm
or
Monday 12:00pm-9:00pm
Tuesday 12:00pm-9:00pm
Wednesday 12:00pm-9:00pm
Thursday 12:00pm-9:00pm
Friday 12:00pm-9:00pm
Contact Center Agent
Agent Job 26 miles from Clay
Pay Range: $17.50 - $21.53The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and loan accounts, as well as product or service information. Complete account, product maintenance as well as complete monetary customer transactions. Responsible for creating a positive customer experience and representing the NBT brand and core values.
The Contact Center supports customer inquiries through phone, message center, social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries directly and recognize non-standard transactions to escalate.
Education and Experience:
High School Diploma or GED required
Associates Degree preferred
Customer service experience preferred
Skills and Abilities:
Strong Communication skills, both written and verbal
Great active listening skills
A patient, empathic attitude
A passion to support Customers
Ability to work and learn in fast paced environment
Ability to work quickly and accurately
Ability to multitask
Computer Literacy
Basic Trouble shooting skills
Unique Job Characteristics and Requirements:
Must be able to work flexible hours
Requires Saturday hours
Tasks Performed:
55% Responsible for resolving consumer customer inquiries via one customer support channel. Use active listening skills, ask probing questions to collect information needed to resolve customer inquiries. Provide customer with account, product or service information. Source data across multiple banking systems in order to research and resolve customer inquiries. Guide customers through basic troubleshooting steps Responsible for learning new products, and services in a fast-changing environment. Accountable for meeting metric driven goals.
20% Responsible for creating a positive customer experience and achieving defined satisfaction goals on customer satisfaction surveys. Represent the NBT Brand and uphold NBT core values.
10% Complete account, product maintenance as well as complete monetary customer transactions. .
10% Ensures that all security measures, policy and procedures are adhered to.
5% Other duties as assigned.
Physical Requirements:
Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move Objects to Maximum 10 lbs
Benefits for Full-Time Employees:
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees:
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
Automotive Call Center
Agent Job 5 miles from Clay
Hiring Immediately, Automotive Call Center Representative
Driver's Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people - even if you have no automotive experience - this career is for you!
Driver's Village represents over 17 automotive franchises, serving hundreds of customers each month. We've been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Duties and Responsibilities Include but are not limited to:
Answer a high volume of calls related to sales, service and other related inquiries
Receive inbound calls and make outbound customer service calls
Schedule appointments by obtaining and verifying information
Provides product/service information by answering questions and offering assistance
Maintains call center database by entering and verifying information; updating contact log
Updates job knowledge by participating in educational opportunities
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Applicants Should Meet or Exceed these Requirements:
A team player who is focused on providing exemplary customer service
Outstanding people skills
Experience in a customer service setting
Phone skills/verbal communication
Good listener
Data entry skills
Product knowledge
Dependability
Ability to multitask in a fast paced work environment
Have reliable transportation
All DV Team Members Enjoy:
40 Hour Work Week
Excellent health, vision and dental benefits
Modern Dealerships and Facilities - Air conditioned shops in the summer, heated in the winter.
Great career and earning opportunities at the largest auto dealer group in CNY
Never work on Sundays or Holidays
Recognition Programs
Opportunity for advancement
Benefits:
Medical, Dental & Vision Coverage
401K Program
Life Insurance & Disability Coverage
Enhanced Vacation Plan & Paid Holidays
Never work on Sundays or Major Holidays
Paid Bereavement
Debt Free College Education to eligible employees
Pay:
$15.50 - $17.00 Hourly
Call ************ for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.
Remote Insurance Agent
Agent Job 48 miles from Clay
Why Choose HealthyBee Financial Agency? ππ°π
Are you a rockstar at what you do but not getting paid like one? Or maybe your paycheck looks great, but your family only sees you in photos? At HealthyBee Financial Agency, we believe you shouldn't have to choose between financial success and living a life that truly matters.
We're on a mission to protect families and secure futures-because when people have financial peace of mind, they can focus on what matters most. Whether it's making sure a child's college is paid for, a home stays in the family, or a loved one is cared for, what we do changes lives.
And we take care of our own, too. Our team is built on support, mentorship, and opportunity-so whether you're a seasoned pro or just starting out, we'll help you build a career you love while making a real impact.
Who We're Looking For:
We need passionate, driven go-getters who want to do meaningful work as financial consultants. If you're hungry for success but also want to make a difference, you're our kind of person.
What's In It for You?
π° Commission-Only-but Unlimited Earning Potential!
- Earn $800 - $1,200 per policy (right out of the gate!)
- Part-time agents can bring in $50K+ in year one
- Full-time agents can hit $80K - $300K+
- Agency owners? Think $200K - $500K+ in system-driven income
π What Makes Us Stand Out?
β
NO Cold Calling! - We only contact people who've already asked for info
β
Protect Families, Change Lives - Every policy you write makes a real impact
β
Build Your Own Agency - Yes, you can be the boss!
β
Leadership Development & Mentorship - Learn from the best
β
Paid Luxury Trips - Because hard work should come with rewards
β
Work-Life Balance - Success shouldn't cost you your sanity
β
Cutting-Edge Technology - Work smarter, not harder
β
Bonuses Galore - Producer Bonus, Capital Bonus, and more π΅
β
Passive Income Streams - Earn even when you're off the clock
β
Partnerships with 60+ A+ Rated Carriers - (Think Foresters, Mutual of Omaha, Transamerica, Americo, and more!)
What You Need to Join:
π Must be a U.S. Citizen or Legal Resident
π Must reside in the U.S.
The Bottom Line:
This is more than a job-it's a purpose-driven career where you can help families, secure futures, and build lasting wealth-for them and for you. If you're ready to ditch the limits, own your future, and make an impact every day, we should talk.
π Apply today and start your journey with HealthyBee Financial Agency! π
DQA Representative
Agent Job 48 miles from Clay
Job Details Utica, NY Kunkel AmbulanceDescription
Definition:
DQA Representative is responsible for ensuring that information and documentation required for proper billing of claims is obtained from field staff for all billable events for an assigned area, is promptly submitted and is properly completed.
DQA Representative is responsible for working with Call Takers, Dispatchers, Dispatch Shift Supervisors, Drivers, EMT's, Field Supervisors, Director of Operations and other management and support staff to obtain and/or complete any documentation required that is incomplete or has not been submitted.
Reports To:
DQA Supervisor
Specific Duties:
Thoroughly evaluates all documentation received from Operations personnel (example PCRs, PCSs), Dispatch personnel (example: CAD records, call types, priorities), and external customers (example: insurance and demographic information) and ensure any shortcomings or discrepancies are addressed prior to submitting documentation and information to the billing office.
Should ensure that all items listed on the DQA Key Data Point Review Sheet are reviewed, present and accurate prior to submission.
Audits PCRs to ensure compliance with local medical protocol and works in coordination with Operations Manager and Medical Director to provide educational feedback to field staff.
Cross references all PCRs with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted.
Generates reports as required to assist management team in ensuring quality of field documentation.
Contacts healthcare facilities, public safety agencies and insurance companies to obtain additional information for completion of documentation for ambulance runs.
Coordinates documentation and evaluation of repetitive patients in accordance with the company βRepetitive Patient Ambulance Transport Policyβ.
At the direction of DQA Supervisor follows up on any records held in Hold Que's to address any shortcomings or discrepancies.
Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.
Maintains security and privacy of all confidential and proprietary company information at all times in accordance with company policy.
Maintains security and privacy of all company and patient information at all times in accordance with HIPPA and all other local, state and federal regulations.
Notifies DQA supervisor or any lapses in documentation resulting in less than full compliance with company and HIPPA standards
Reports to assigned shifts properly groomed and according to the company dress code.
Ensures that the work area is ready for use at the beginning of each shift and after shift. This includes making sure that the work area is clean and organized and that all company documents are appropriately filed and secured according to local, state and federal law, company policy and HIPPA regulations.
Completes all duties in accordance with local, state and federal law, EMS regulations and company policy.
Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
At all times sets an example of professionalism and places customer service, compliance and safety above all else.
Performs other duties as directed by management.
Qualifications
Minimum Requirements:
Must Possess High School Diploma or GED
Must possess knowledge of medical documentation.
Must possess knowledge of medical terminology.
Must possess a high degree of personal integrity and responsibility.
Must have the ability to simultaneously manage multiple activities without error.
Must have the ability to work effectively with minimal supervision, using good judgment.
Must have good computer skills and be able to type at least 30 words per minute.
EMT Certification Preferred
Certified Ambulance Coder Preferred
Experience as EMT, Hospital Coordinator, Dispatcher or Biller is desirable.
Physical Requirement:
The ability to sit or stand for long periods of time.
The ability to use a computer keyboard and write for extended periods of time.
The ability to reach, push and pull.
The ability to lift and maneuver 35 pounds without difficulty.
The ability to complete all job duties.
Salary Range: $19-$21/hr