Real Estate Agent
Agent Job 5 miles from Chicopee
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
āBest of both worldsā environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Real Estate Agent - We Supply 20+ Buyer & Seller Leads Every Week
Agent Job 15 miles from Chicopee
Amo Realty is a small real estate brokerage that provides our agents with at least 20+ incoming real estate leads per week. It's a strong way to help stay completely booked on the front lines of the busy MA real estate world. It's a very rare lead system to receive this kind of volume each week.
There are options for residential buyer leads, sellers, renters and commercial real estate leads. We're currently hiring students in our Amherst & Boston offices and there are options to take leads all across Massachusetts.
The strategy that we have works: High volume leads. One of our agents closed a $22 million sale from one of our leads. We have a sustainable lead system that is meant just for a small group.
About Amo Realty
Our company originally opened in Boston in 2007 (Boston City Properties was our first office). We expanded nationally. We currently have 14 very small offices in 14 states.
Leads
We give our agents at least 20+ leads per week. The leads come in from a variety of sources. We've had the exact same system since 2007 and it works with a small group. We're under water leads.
Residential leads
We are flooded with residential buyer leads. The leads come from a variety of sources including Zillow. We also provide incoming seller leads. There are also options to take on luxury apartment renters and luxury rental listings.
Commercial leads
The commercial leads that we have are mainly commercial lease leads looking for office space, restaurants, retail, industrial and more. There are also larger commercial investor leads.
Split Info
Agent's own leads start off at 75% for the first 3 years. A $5,000 cap system for agent's own leads is implemented for agents who have been with the company for 3 years. After the 3 year mark, agents keep 100% for the rest of the year for their own leads after $5,000 comes in on a 75/25 split. We provide clients to our agents at a 50/50 split. It's a 100% split for agents that buy or sell their own properties.
We have agents who have been with us for 10-15+ years and they don't typically need leads from us, however we can back them up with leads when they need it.
There is no catch, no desk fees, no transaction fees, this is real.
We're looking for loyalty
Our lead system only works if we do not have any turnover. We have very low turnover, and the first agent ever hired in 2007 still works at our company. We need agents that are going to close sales and stay with us for the long run.
Requirements
Massachusetts Real Estate License is Strictly Required
Apply on LinkedIn and we'll get back to you asap!
Customer Service Representative
Agent Job 8 miles from Chicopee
Our manufacturing client is seeking a motivated and detail-oriented Customer Service Representative to join their team.
Key Responsibilities:
Accurately enter customer quotes and sales orders into software.
Professionally manage incoming calls and customer service email inquiries.
Generate and maintain accurate reports.
Collaborate with external vendors to address business needs and ensure seamless communication.
Actively participate in team meetings to share insights and contribute to team success.
Qualifications:
1+ years in a customer service role, demonstrating excellence in handling customer interactions.
Skilled in managing inbound and outbound calls with professionalism and confidence.
Proficient in Microsoft Office Suite.
Customer Service Representative
Agent Job 8 miles from Chicopee
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Customer Service Representatives, Customer Support, and Customer Experience skills
Ability to create and maintain customer satisfaction
Excellent customer service skills
Strong communication and interpersonal skills
Problem-solving abilities
Experience in telecommunications industry is a plus
High school diploma or equivalent
Medical Insurance Customer Service Representative
Agent Job 28 miles from Chicopee
Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual
Connect with us ay 860.524.5573 or
Responsibilities:
Responding promptly to customer inquiries regarding medical insurance policies and coverage.
Assisting customers in understanding their insurance benefits and resolving any issues or concerns.
Updating and maintaining accurate customer records in the database.
Communicating effectively with customers and internal departments to ensure a smooth resolution process.
Ensuring all customer interactions align with company policies and procedures.
Requirements:
Previous experience in a customer service role, preferably within the medical insurance industry.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using computer systems and databases.
Ability to work effectively in a fast-paced environment.
Work Hours:
Monday to Friday, 2nd shift.
Benefits:
The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Additional Details:
Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Agent Job 37 miles from Chicopee
Are you a natural people person with strong customer service skills and attention to detail? This full-time opportunity with a well-established family-owned & operated manufacturing business could be just the right opportunity for you! The Customer Service Representative will be responsible for managing existing customer accounts, processing orders, and ensuring customer satisfaction. Responsibilities include:
Managing & maintaining relationships with new and existing customers, ensuring timely responses and excellent service
Developing strong customer relationships through proactive communication and support
Handling & resolving customer inquiries and complaints by identifying issues, determining the best solutions, and following up to ensure resolution
Processing & entering customer orders accurately while maintaining detailed records
Coordinating with internal departments to ensure customer expectations are met
Managing a high volume of calls and emails efficiently
Tracking orders & managing customer interactions
Requirements:
High school diploma & previous customer service experience
Knowledge of general office practices and procedures
Proficiency in MS Office
Excellent interpersonal skills
Ability to multi-task and solve problems in a fast-paced environment
Excellent verbal and written communication skills
The Customer Service Representative role is a full-time temp to hire position onsite in Bristol, CT. The pay rate is $19.00-$20.00 per hour. Interested or want to learn more? Reach out or apply today.
Sports-Minded Marketing Agent
Agent Job 31 miles from Chicopee
Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service.
As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment.
Responsibilities of the Sports-Minded Marketing Agent:
Directly market and sell client services to potential consumers, ensuring excellent customer service
Build strong connections through effective and professional communication
Address and resolve customer inquiries with care, urgency, and professionalism
Develop product knowledge to confidently present and promote services to consumers
Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies
Network with other marketing agents and sales professionals to share tactics and improve communication skills
Qualifications for the Sports-Minded Marketing Agent:
A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required
Ability to communicate with consumers effectively in a direct setting
A proactive mindset with the ability to handle challenges confidently
A passion for sales and learning from other team members
What We Offer For a Sports-Minded Marketing Agent:
Extensive training to help you excel as a Sports-Minded Marketing Agent
Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service
A supportive and competitive environment
Opportunities to contribute ideas and lead exciting client marketing and sales campaigns
Opportunity to earn what you want through industry-leading commission incentives
Front Desk Agent
Agent Job 28 miles from Chicopee
Job Details Entry Delamar West Hartford LLC - West Hartford, CT Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription
RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure
2. Ensure guest satisfaction is delivered on a consistent basis
3. Process guest check in and guest check out according to established Standards &
Procedures
4. Ensure guest requests are properly followed up
5. Adhere to established hotel credit and cashiering policies
6. Responsible for the cash bank issued
7. Report to management guest comments via Front Office logbook
8. Be able to complete any incoming Reservation or inquiry
9. Maintain constant communication through logbook
10. Be familiar with Restaurant, Room Service and Bar hours and menus
11. Handle all guest complaints according to established procedures
12. Balance all cashiering work at the end of the shift. Reporting any shortage or
overage immediately to the attention of the Guest Service- Shift Leader
13. Be familiar with all room types and rate structure of DELAMAR
14. Review daily, the function sheets and Front Office memos to keep abreast of hotel
information
Qualifications
Highschool diploma/GED Required
Knowedge in Opera PMS system preferred
Must have previous hotel/hospitality experience
Must be able to work weekends/holidays
Must have great customer service skills
Geek Squad Agent (Retail Store)
Agent Job 4 miles from Chicopee
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.ā¢
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Verizon Agent
Agent Job 32 miles from Chicopee
We are looking to hire self-motivated, driven and highly ambitious individuals for our inside sales organization. We are looking to fill seats for our Verizon FIOS/5G campaign. Our company Axe Elite, prides on working and developing into the best version of ourselves each day. We provide daily training, mentorships, self-development exercises and tools to allow you to live by design and not by default.
Qualifications:
18 years or older
Reliable transportation
Open-minded
Eagerness to self-improve
Efficient in Microsoft
Responsibilities
Maintain a positive attitude
Reach prospective clients
Operate as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Why Axe
No experience required
Daily trainings and self- development
Monthly recognitions
Paid trips
Bonuses
Compensation: $36,000.00 - $100,000.00 per year
Triage Specialist/ Call Center Specialist II, Crisis Services - FSW
Agent Job 49 miles from Chicopee
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Schedule Details:
Monday through Friday, Weekends (Saturday and Sunday)
Scheduled Hours:
variable
Shift:
4 - Mixed Shift, 7.5 Hours (United States of America)
Hours:
0
Cost Center:
71000 - 0101 Access Division Call Center
Union:
SEIU Local 509 Community Health Link
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Major Responsibilities:
1. Receives and responds to telephone calls and referrals regarding urgent and emergent behavioral health services.
2. Registers, screens, and completes insurance checks for individuals seeking services at CHL.
3. Performs telephonic interventions which include, but are not limited to, crisis support and de-escalation of individuals in Crisis.
4. For urgent and emergent services, assists Clinicians with arranging dispositions of cases inpatient bed Searches, making referrals, arranging transportation (cab or ambulance) etc.)
5. Assigns and schedules initial assessments for urgent and emergent services.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelor's degree is .
2. Must be able to pass a CORI background check.
3. Driving is not a requirement.
Experience/Skills:
Required:
1. A minimum two (2) years' experience working in a clinical environment is .
2. Ability to learn to CHL's service lines to appropriately triage clients with various levels of complexity to the right services.
3. Ability to document CHL services in accordance with insurance reimbursement requirements.
4. Effective oral and written communication skills
5. Basic computer skills in Microsoft Suite
6. Ability to learn to navigate in the Electronic Health Records (EHR) system.
7. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through.
8. Requires personal and professional accountability, self-management, discretion, initiative, professional integrity and cultural competency.
9. Ability to use office equipment, including copy machines, computers, printers, telephones.
Preferred:
1. Prior experience in a behavioral health and/or call center environment is preferred.
Unless certification, licensure or registration is , an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
Bilingual Reservationist
Agent Job 26 miles from Chicopee
Transdev in East Hartford, Connecticut, is hiring a Bilingual Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:
* $19.50 (Union Collective Bargaining Agreement Payscale)
o Starting pay $19.50 with progression to $21.00 over 2 years.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 5011
Pay Group: UP4
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Full Time Call Center/Reservationist
Agent Job 38 miles from Chicopee
Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
Accurately records guest information in the ResortSuite hospitality computer system.
Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
Provides follow up with guests and potential guests as needed.
Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
Embraces experiences as learning opportunities.
Accepts responsibility for personal and professional learning and growth.
Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
Health Insurance
Dental Insurance
Vacation, Sick, & Personal Time, Paid Holidays
Vision
403b Retirement Plan
Flexible Spending and Dependent Care Accounts
Company Paid Short- and Long-Term Disability
Company Paid $50,000 Life Insurance Policy
Free Meals in the Kripalu Dining Hall
Discounted Purchases in the Kripalu Shop and for Healing Arts Services
Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
High School diploma or equivalent.
1-2 years customer service/sales experience.
Knowledge about Kripalu and the surrounding area.
Experience with phone service.
Strong customer service skills.
Professional & reliable.
Proficient with Microsoft office, specifically Outlook, Excel and Word.
Ability to learn new computer software applications.
Must be available to work evenings, weekends and some holidays.
66138 Inside Sales
Agent Job 4 miles from Chicopee
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
Ā· Build relationships and inspire loyalty.
Ā· Recommend additional and complimentary products.
Ā· Inform customers of current promotions and events.
Ā· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ā· Ensure our customers are informed about and enrolled in our Loyalty program.
Ā· Complete transactions accurately and efficiently.
Ā· Maintain a professional store environment and communicate inventory issues.
Ā· Demonstrate our Sally Beauty Culture Values.
Ā· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
Ā· The people are creative, fun and passionate about beauty.
Ā· Generous product discount and free sample products.
Ā· You will receive a great education regarding our products.
Ā· You will have ample opportunity for growth.
Ā· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Ā· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
Ā· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
āAt Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.ā
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
BIA Customer Service Agent (personal lines)
Agent Job 29 miles from Chicopee
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a āhome-townā insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Full Time Call Center/Reservationist
Agent Job 38 miles from Chicopee
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
* Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
* Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
* Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
* Accurately records guest information in the ResortSuite hospitality computer system.
* Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
* Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
* Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
* Provides follow up with guests and potential guests as needed.
* Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
* Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
* Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
* Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
* Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
* Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
* Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
* Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
* Embraces experiences as learning opportunities.
* Accepts responsibility for personal and professional learning and growth.
* Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
* Health Insurance
* Dental Insurance
* Vacation, Sick, & Personal Time, Paid Holidays
* Vision
* 403b Retirement Plan
* Flexible Spending and Dependent Care Accounts
* Company Paid Short- and Long-Term Disability
* Company Paid $50,000 Life Insurance Policy
* Free Meals in the Kripalu Dining Hall
* Discounted Purchases in the Kripalu Shop and for Healing Arts Services
* Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
* High School diploma or equivalent.
* 1-2 years customer service/sales experience.
* Knowledge about Kripalu and the surrounding area.
* Experience with phone service.
* Strong customer service skills.
* Professional & reliable.
* Proficient with Microsoft office, specifically Outlook, Excel and Word.
* Ability to learn new computer software applications.
* Must be available to work evenings, weekends and some holidays.
Reservation Agent 2nd Shift
Agent Job 44 miles from Chicopee
Full-time Year-Round 2nd shift: 3pm - 11pm. Must be available weekend & holidays.
This position is responsible for making guest reservations, answering telephones, and providing general resort information via the phone to our guests. The primary duty of a reservation's agent is to rent rooms to prospective guests. The agent must overcome any objections the guest has. Reservation Agents should have knowledge of Jiminy and the different services and amenities we offer. Applicants must be available weekends and holidays.
Duties & Responsibilities:
Handles incoming calls in a professional, efficient, friendly manner.
Asks leading questions and makes appropriate suggestions based on information provided.
Controls the call to minimize time.
Strives for a personal call conversation rate of 30% or higher.
Accurately takes reservations describing features as benefits.
Uses knowledge of Jiminy Peak room inventory and rate specials to overcome rate resistance.
Completes all advance deposits, credit card authorizations with attention and accuracy.
Processes all email inquiries and messages from Website and third-party sites.
Manually inputs all extranet reservations into SMS HOST - is knowledgeable of commission structure, cancellation policy, and deposit policies for each.
Stays up to date regarding revenue vs. budget and NPS Scores. Strives to achieve business goals.
Provides information regarding the hotel services.
Stays up to date regarding groups or events on property using Function book BEO's and website.
Utilizes event page in SMS Host for Area happening.
Utilizes waitlist and communicates with guests if any openings have occurred.
Provides driving directions and other concierge information to guests.
Assists in updating inventory/rates on SiteMinder extranet.
Responds to website inquires and questions via customer engagement messaging software system.
Applicant will be cross trained for Front Desk responsibilities to assist during periods of high business activity.
Qualifications:
Customer service oriented and must possess a polite, strong phone presence.
Strong written and oral communication skills.
Must be organized, self- motivated, and detail orientated.
Prior sales or customer service background is a plus.
Effectively work and collaborate with Team members.
Strong Computer and typing skills: Spring-Miller is a plus.
Must be able to work weekends and holidays.
18 years of age or older
*This position will report directly to the Reservations Supervisor/and or Front Office Manager*
Call Center Specialist
Agent Job 50 miles from Chicopee
JOIN THE CHC FAMILY!
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.
Under the general supervision of the Office Manager, the Call Center Specialist manages incoming telephone communications to CHC call center. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Essential Duties and Major Responsibilities:
Receives and directs incoming calls to appropriate CHC personnel.
Screens patient calls, takes accurate messages, and returns calls as appropriate (to patients, providers, and other organizations/agencies)
Schedules acute (same day) appointments, in collaboration with the Office Manager and nursing supervisor.
Schedules patient appointments according to established protocol
Collects and enters patient registration and demographic data into computer system.
Provides translation services for non-English speaking callers.
Directs incoming faxes.
Provides coverage to Front Desk Check-In/Check-Out as needed.
Minimum Qualifications:
High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.
Bilingual in English/Spanish or English/Portuguese required.
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Must be able to type a minimum of 35 hrs. per minute.
Knowledge of basic medical terminology
Demonstrated interpersonal relationship skills.
Demonstrated Proficiency in reading, writing, and speaking in English.
Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Employee Assistance Program (EAP)
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,ā Lunch & Learn'sā, team building, and more!)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Call Center Specialist / Talent Pool (Connecticut / Hybrid)
Agent Job 28 miles from Chicopee
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Make a Difference in Healthcare: Join FreedomCare in Connecticut!
Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Connecticut. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully.
Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed.
Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our Connecticut FreedomCare Hub office 2-3 days per week. Our office locations in Connecticut are located in Hartford and West Hartford.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Salary Range$18-$22 USD
Ticket Agent Job
Agent Job 42 miles from Chicopee
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.