Agent Jobs in Carolina, PR

Atento is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position pay 15.30 an hour and you will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. YOU MUST RESIDE IN PUERTO RICO Your qualifications * At least six (6) months of customer service experience required * Ability to speak and read English clearly, professionally, and fluently * Ability to type a minimum of 25 WPM (words per minute) * Ability to pass a federal background check * Ability to comply with moderate computer usage * Ability to work nights and weekends, as well as overtime and/or holidays as needed * Experience with and/or ability to use call center telephony equipment * Hardwired internet (ethernet) connection * Private work area and adequate power source Experience with FEMA is preferred, but not required Essential Duties & Responsibilities: * Navigate to the appropriate pre-scripted responses which CSR must read verbatim to provide basic general and claims-specific information * Utilize standard technology such as telephone, email, and web browser to complete work tasks * Complete basic call-related input in computer terminal to phone inquiries such as clicking buttons to confirm answers * Assist callers * Refer escalated calls as needed to supervisor Home Office Requirements: * Hardwired internet (ethernet) connection * Internet download speed of 15mbps/ Upload 5+ or higher required (you can test this by going to ****************** * Private work area and adequate power source * All equipment will be provided by Atento but must be picked up in our physical office located in Caguas, Puerto Rico. We can provide accommodations to pick up equipment if you live 100 miles from site. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Department Operational Location 342 San Luis St., Suite 304, San Juan, PR 00920 Position Customer Service Representative Reports to German Muñoz Title Director of operations Position type: Full time Part time Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any request or problem that requires attention, providing the corresponding guidance. Among the qualities of the representative, the main one is to help the client with patience in an empathic way, maintaining their ability to have control of the call and efficiently communicate the information. The objective is to guarantee quality service, respond effectively to customer inquiries and maintain high customer satisfaction. Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES Manage a large number of incoming calls. Identify and evaluate the needs of customers to achieve their satisfaction. Provide accurate, valid and complete information. Comply with the level of service and productivity goals established by the campaign / company for which the calls are being answered. Maintain quality and productivity in accordance with the provisions of the Company. Inform your immediate supervisor of any situation that arises, both customers and employees that may affect the proper functioning of the company. Correctly register the information in the contact system. Follow communication procedures, guidelines and policies. Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS Minimum of 6 months of demonstrable customer service experience or experience as a customer service representative. Great capacities to maintain telephone contact and for active listening. Customer orientation and ability to adapt / respond to different types of personalities. Knowledge and domain with computerized equipment. Excellent in keyboard handling and data entry. Trained to work under pressure and able to respond to high volume of work. Ability to work in a team. Excellent verbal and written communication skills. Good diction. Availability of schedules and rotating shifts. Possess high professionalism and ability to deal with clients and colleagues. Academic requirements Post-Secondary Studies (Associate Degree or equivalent, preferably in Business Administration) DEMANDS I work seated for approximately 7 to 8 hours to be able to successfully fulfill its essential functions. Exposed to use of computerized equipment at all times to perform its functions. Vision, speaking and listening are required to perform their functions and capable of being understood. Be available to work overtime in cases of operational need that may be required. APPROVED by Maria Miranda De Jesús Title

About Us: Join our dynamic team at PMI, a leading franchise in Puerto Rico offering both property management and real estate services. We are dedicated to providing top-notch services and are looking for enthusiastic and motivated individuals to join us as real estate agents. No past sales experience is necessary-just a passion for real estate and a desire to learn and grow with us. Job Description: As an Entry-Level Real Estate Agent with PMI, you will be trained to assist clients in buying, selling, and renting properties. You will receive comprehensive training and mentorship to help you develop your skills and succeed in the real estate industry. This is a fantastic opportunity for those looking to start a rewarding career in real estate. Key Responsibilities: Assist clients in buying, selling, and renting properties. Learn to provide accurate and comprehensive market analysis. Conduct property tours and open houses. Participate in contract negotiations and closing deals. Build and maintain strong client relationships. Stay updated on market trends and regulations. Collaborate with the property management team to ensure client satisfaction. Qualifications: Valid Puerto Rico real estate license. Strong interest in real estate and property management. Excellent communication and interpersonal skills. Self-motivated and eager to learn. Ability to work independently and as part of a team. Basic proficiency in using real estate software and technology (training provided). What We Offer: Competitive commission structure. Comprehensive training and mentorship program. Access to a wide network of industry professionals. Supportive and collaborative work environment. Opportunities for career advancement. How to Apply: If you are a motivated individual looking to start a rewarding career in real estate with a reputable and growing franchise, we would love to hear from you. About Property Management Inc. Founded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team. This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.

**Become a part of our caring community and help us put health first** The Outbound Tele Sales Agent conducts selling activities related to outbound calls within a primary care setting. The Outbound Tele Sales Agent, Primary Care engages in work assignments that are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Outbound Tele Sales Agent - Primary Care is responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations. Proactively anticipates patients' needs in order to provide guidance and stellar customer service. Effectively describes services offered and sells prospective patients on the clinical care model. Documents and modifies contact notes across multiple systems as necessary to properly document interactions with prospects and former patients. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Ensures that quality and productivity standards are maintained while working independently. Follows established guidelines/procedures. **Use your skills to make an impact** **Required Qualifications:** + Demonstrates strong verbal communication skills + Ability to connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts to deliver an optimal customer experience + Comfort working in a telephonic intensive environment + Proficient in Microsoft Outlook, Word, and Excel + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications:** + Telephonic sales experience (inbound, outbound) + Understanding of value-based primary care and/or Medicare Advantage + Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance + Bachelor's degree Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,000 - $60,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-15-2025 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Get on the fast track to a more rewarding career with Enterprise/National/Alamo teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. Enterprise/National/Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. ****This is a Seasonal Full Time position at our San Juan International Airport branch**** ****We are looking for candidates with flexible schedule.**** **Responsibilities** + Prepare all rental documents accurately and completely. + Verify car information and VIN number for security and car control. + Provide additional service to Emerald Aisle members by offering our refueling option. + Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. + Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. + Provide all customers with undivided attention while assisting them at the exit booth. + Make eye contact and greet all customers; thank customer at the conclusion of all transactions. + Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. + Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. _Equal Opportunity Employer/Disability/Veterans_ **Qualifications** + Must be at least 18 years old + Must be bilingual (Spanish & English) + High school diploma or GED equivalent required + Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years + No drug or alcohol related conviction on driving record in the past 5 years + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. + **Must be able to work a flexible schedule. Location is 24hrs/7 Days a week.** + Position will work a minimum of 40 hours a week. Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Counterintelligence Agent Job Overview: You'll be part of an elite force protecting national security by detecting and neutralizing intelligence threats. You'll conduct investigations, analyze critical intelligence, and prevent espionage and sabotage. This role demands sharp analytical skills, precision, and discretion, making you a key player in defense and intelligence operations. If you have a strategic mindset and a drive to be the best, this is your path to excellence. Top-tier training, real-world impact. Requirements: Attend a 29-week paid training program to gain skills and certifications in intelligence collection, investigative techniques, intelligence reporting, research, data analysis, communication skills, conducting interviews, analyzing information, reporting, and cyber operations. Advanced certifications require additional fully funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity paid time off. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. • Hiring bonus opportunities available. • Specialty bonuses available depending on qualifications and position. • Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice of 1,200 industry leading organizations including Secret Service, Tesla, and Raytheon. Similar Career Fields Include: Criminal Investigation, Intelligence Analyst, and Security Consultant. About Our Organization: The U. S. Army offers a wealth of possibilities for today's youth - whether you are looking to build a rewarding career, continue your education, or get hands-on training, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full and Part Time Positions Click apply for an Interview

Job Details San Juan Office - San Juan, PRDescription The Account Management Agent will be responsible for the following up on missing documentation, scheduling of site surveys and installs, calendar and schedule management, system turn-on, exceptional customer service, and other responsibilities as Company may request from time to time. Starting pay ranges from $9-$10 This is an entry-level position. We are looking for someone who is: Bi-lingual A team player Quick learner Able to multitask Friendly Customer Service oriented Qualifications We offer: Health Dental Vision PTO Paid holidays Friends and family discounts Incentives for greening and improving your life We offer talented, motivated individuals growth opportunities to realize their potential in leadership roles We look forward to meeting you! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

ABC Legal Services is proud to be the nation's leading service of process and court filing company. Docketly is a subsidiary of ABC Legal Services, providing appearance counsel, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up and be able to pick up multiple job duties quickly, and efficiently. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! Job Overview: The Customer Support Specialist is responsible for maintaining our daily administrative website tasks. You will serve as first point of contact for all support calls, chats, tickets, or emails to both our attorney and client base. Key Responsibilities: Handles initial client and attorney chats on intercom in a timely, friendly, professional manner. Responsible for all support tickets and assignments though Jira. Follows up with customers in a timely manner. Serves as the lead operator in answering all incoming calls. Knows when to escalate urgent matters to the appropriate person whether that be the client or supervisor. Continues to follow up with parties until resolved so that nothing is dropped. Effectively manages support widgets/systems to ensure that nothing sits too long without response. Follows good customer service standards in all aspects of the job to include but not limited to: identifying self/position/company to customer, using professional language and titles always, extending information in a complete fashion, documenting customer complaints (verifying information and stating date/time to respond to concern), following up in a timely manner, and completes call with a cordial comment. Works closely with the operations and success teams as issues arise. Responsible for updating the client, attorney, and operations handbooks as assigned or when deemed appropriate. Utilizes the iteration process to capture and manage approved innovative improvements. Follows the standards and procedures in all handbooks with the intent to meet and or exceed set goals. Performs other duties as assigned. Qualifications: Prior customer support experience preferred Must be technically savvy Must be detail oriented Must have excellent verbal and written communication skills Proficiency in English, including strong writing and communication skills, is essential for this role Being a Docketly employee means: Comprehensive Medical, Dental Vision Coverage 401K plan with company matching Transit benefits Excellent growth opportunities Starting Pay: $12.00 to $14.00 per hour Schedule: Full-time, Monday through Friday

Construction Representative - Fort Buchanan, PR ***Work Location: Ft. Buchanan, Puerto Rico*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen Duties/Responsibilities: Delivers surveillance reports on all phases of construction for compliance with plans and specifications in respect to workmanship, materials, installation, and construction methods to government personnel. Supports investigation and preparation of change orders. Develops detailed inspection requirements and control methods. Observes and investigates construction phases for compliance with schedules, specifications, and shop drawings. Identifies problems, recommends changes, and assesses the need for contract modifications. Performs inspections and completes daily site reports. Include comments and monitoring of progress, work activities, safety issues and subcontractor manpower in the reports. Assists in all phases of the contract modification process. Reviews and analyzes contractor plans and technical submittals for approval action, including progress schedules, environmental, safety and quality control programs, certifications and shop drawings. Monitors scheduled progress of all construction activities and phases of construction and advises the project team of potential delay. Performs other duties as assigned. Education/Experience: High School Diploma/GED minimum; Construction related degree, preferred Minimum of 7 years of applicable experience on construction contract administration and inspection projects on large complex multimillion dollar federal projects, Department of Defense or USACE preferred Experience using RMS 3.0, preferred Experience with three-phase inspection process Experience with OSHA and EM 385-1-1 USACE Safety Manual, preferred Experience with relevant construction / building codes is needed. Benefits: Competitive salary based on experience. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development and career advancement opportunities. A supportive and collaborative work environment. Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************

Requirements: Minimum High School Diploma Experience in Customer Service, sales and working with production results measurement. Fast in the keyboard and handling of computer systems. Valid driver's license issued in PR. Customer oriented person. Basic level conversational English. Excellent written and oral communication skills Ability to work under pressure, meet goals and deadlines. Availability to work Monday through Saturday 8AM-5PM or 9AM-6PM. Employer with Equal Employment Opportunity

INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! Perks of the job: * Dental insurance * Health insurance * Life insurance * Vision insurance * Paid time off * Growth potential * Part-time benefits could vary WHY WORK FOR PRIMEFLIGHT? * We are committed to being a leading provider of commercial services within the aviation industry * Our teams focus on maintaining a positive working environment and treating all team members with respect * With more than 200 locations across the world, we offer opportunities for career progression * Enjoy a competitive pay scale ABOUT US * We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry! BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT * Greet and assist passengers at the airport with check-in, boarding, and general inquiries * Provide accurate information on flight schedules, gate assignments, and airport services * Handle passenger check-in and baggage processing efficiently and courteously * Assist passengers with self-service kiosks and online check-in procedures * Effectively resolve customer issues and complaints in a professional and timely manner * Make announcements and keep passengers informed about flight changes and boarding times * Handle the boarding process, including verifying travel documents and issuing boarding passes * Coordinate with ground staff and crew to ensure a smooth passenger experience * Process ticket sales, upgrades, and re-bookings as needed * Exceed customer service and safety standards set by PrimeFlight * Perform any additional duties as assigned by management QUALIFICATIONS * 18 years of age or older * Eligible to work in the United States * One year of customer service experience * Ability to read, write, speak, and understand the English language, to include documents * Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices * Effectively communicate both in-person and through electronic means * Pass a background check and drug screen * Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) * Ability to work any day/shift, including holidays, within a 24/7 operation PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: * Ability to lift up to 70 pounds * Prolonged standing and walking in an indoor/outdoor environment as applicable * Must be able to push, pull * Must be able to reach with arms and grasp with hands * Must be able to bend, stretch, squat, and kneel * Exposure to moderate and at times high noise levels * Be able to hear and respond to the spoken voice and to audible alarms * Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers * Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

You can become a Kevane Grant Thornton University Representative. We are accepting resumes for our talent database. The University Representatives: Represent the firm in the campuses. Deliver the firm's key messages to the universities and identify talented candidates. Maintain a close relationship with the professors and student's organizations to promote the firm. Principal Function: The University Representative is responsible for assisting the Human Resources Department in increasing and improving the exposition of the Firm in their respective universities and throughout accounting students. The incumbent must demonstrate skills such as: leadership, ethical conduct, self-confidence, excellent interpersonal communication, and familiarization with the Firm environment. Educational Background: The incumbent must comply with the following requirements: Enrolled in a bachelor's degree program in accounting of any university and coursing his/her second year, preferably. Having a 3.30 GPA or more on a scale of 4.00. This average should be maintained during the years of studies. Active member of the Accounting Students Association. Fluent in English and Spanish, written and oral. Kevane Grant Thornton is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** The Unum Senior Account Executive is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Senior Account Executive is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Senior Account Executive is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment. The position is required to be located in the West Coast. "Existing remote employees and field-based employees are eligible to apply." **Principal Duties and Responsibilities** + Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service. + Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines. + Identify and procure new customer sales opportunities in partnership with brokers in territory + Execute on the annual renewal strategy in support of office renewal goals. + Manage the inforce block of business to build new/integrated sales opportunities with existing clients + Manage a high volume quote/sales activity territory with primary focus on mid to large-sized employers + Represent both Group, Dental/Vision and Voluntary products in the local market + Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers. + Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business. + Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance. + Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges. **Job Specifications** + Bachelors degree required + Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements) + Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services + Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player + Superior interpersonal, communication and presentation skills + Ability to quickly analyze, adapt, incorporate and apply new information and concepts + Strength in applying accurate logic and common sense in making decisions + Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities + Excellent time management, organization and project management abilities + Ability to aggregate a variety of statistical data and draw accurate conclusions + Demonstrate a willingness to experiment with new ideas, within acceptable boundaries + Full understanding of underwriting and risk concepts. + Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment + Ability to travel + Preference for certification as LG Case GR, LG case VB or successful completion of the Management Development Program + Prior qualification for Sales Conference + Balanced production in all products consistent with goal attainment across multiple years + Demonstrated leadership within the office \#LI-FF1 -IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Annual Draw $90,000 - $120,000 This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 8 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types. About the Role The Case Review Representative serves as a one-stop shop and intake of all calls (members and providers). Resolves tier one issues (user resets, provider data management, fax and letter receipt, general questions). Primary Responsibilities * Flexible to work rotational shifts inside our office hours from 8:00 a.m. - 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday - Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs) * Fax intake and labeling * Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues * Triage and manage inbound emails from health plan clients, routing case specific emails to an appropriate team member, and resolving tier 1 level issues * Add and maintain provider records in Salesforce/MATIS * Process modifications with change to facility when assigned * Reset and issue provider credentials (un/pw) * Triage claims processing issues to health plans as needed * Quality Performance Program Outreach when assigned * Prepare and mail letters on weekends when assigned About You * College degree or relevant experience preferred * Fully Bilingual (English and Spanish) * A minimum of 2 years of administrative experience and/or customer service or relevant educational attainment required * Must possess the ability to lead and develop a department and staff to achieve organizational goals * Skills for implementation of systems for program effectiveness and productivity required * Systems/Tools: MS Office Suite proficient About the Location OncoHealth is committed to remote, hybrid or in office work options. Our Team in Puerto Rico reports to the office at least 2 times per month (advance notice provided) and can work remotely from home the rest of the days. Employees are welcome to work from the office every day if wanted. Our Culture Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation - all with a focused mission of putting patients first! We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together! OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. The Opportunity The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done - now is the perfect time to talk to us! Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment. OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape. OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff. OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.

Job Type: Full-time About the Role: We are seeking a dedicated Collections Agent to join our team. As a Collections Agent, you will play a vital role in managing delinquent accounts by making outbound calls to follow up on unpaid invoices and receiving inbound calls to address customer inquiries. This position is ideal for individuals with strong communication skills and a passion for customer service. Key Responsibilities: ● Make outbound calls to customers with overdue invoices. ● Receive inbound calls to assist customers with invoice discrepancies and general inquiries. ● Provide excellent customer service while ensuring compliance with company policies. ● Document all interactions and update customer accounts accordingly. Qualifications: ● Prior experience in a call center or contact center environment is preferred. ● Strong communication and interpersonal skills. ● Ability to handle challenging conversations with professionalism and empathy. ● No prior collections experience required.

The Role The Customer Service Representative serves as the essential first point of contact for our current and potential customers and patients. This role is responsible for delivering exceptional customer service by resolving questions, complaints, and inquiries efficiently. Maintaining customer and patient satisfaction at the core of every decision is crucial for success in this role. This position requires support on the East Coast. Responsibilities * Be the first point of contact in our social media management: Responding to all customer inquiries in a timely manner and monitoring social listening on a day-to-day basis. * Provide excellent customer support through inbound phone calls, chat and email communication. * Follow call center conversation guides when handling different topics; exhibit a blend of critical thinking and problem-solving skills to establish solutions for the customer. * Properly document and verify all patient information. * Build sustainable relationships and engage patients by going above and beyond in interactions. * Adapt to changes in regulation, policy, and procedures. * Communicate effectively with all team members across all platforms written and spoken. * Meet and/or exceed individual and team goals. * Stay up to date on general product category knowledge to effectively share with customers and patients, as needed. * Assist customers and patients with order placement when appropriate. * Navigate multiple platforms and systems while ensuring a seamless experience for customers and patients. * Regular, dependable attendance and punctuality * Perform other job duties as needed. Qualifications * 1-3 years of customer service or call center experience required * Excellent customer service skills; Showcase a professional and friendly manner when interacting with customers. * Strong interpersonal skills with a proven ability to communicate with diverse groups of customers. * Outstanding verbal and written communication skills. Ability to adapt communication to engage the customer and personalize the experience to the situation. * Ability to multi-task, set priorities and manage time effectively. * Experience providing phone, email, and online support. * Requires prolonged period of sitting and constant communication with customers * Requires working with multiple computer platforms and programs simultaneously for extended periods of time Additional Requirements * Must pass any and all required background checks * Must be and remain compliant with all legal or company regulations for working in the industry * Must possess valid driver's license

The person in this position acts as the main contact between the parts department of Ricardo Caballero Grupo Automatize and the different suppliers, and supplies the parts needs to the service department, as well as with retail and wholesale customers in the sale of parts and accessories for cars under the MITSUBISHI brand. He carries out all part transactions such as sale, shipping, receipt, return, among others. Responsibilities: Executes work assigned by the Parts & Service Manager. Inspects daily inventory and ensures that there is always an inventory of all parts to meet customer and service department needs. Keeps a record of the part or accessory orders placed and identifies in the system who owns each one and coordinates the delivery with the client or the appointment with the advisor. Keep the areas assigned to store parts clean, orderly and in good condition. Create new areas as needed and not have pieces on the floor that obstruct the passage. In charge of performing “Scrapping” and complying with the standard. Is responsible for keeping parts in the assigned area properly organized. Dispatch parts to the customer through the counter and to the workshop through the workshop window. Promote the installation of parts sold over the counter and refer it to the Service Advisor. Responsible for ordering parts complying with the standards of each brand. Estimates parts over the counter and for repairs in the workshop, whether warranty or paying customer, and will follow up on them. Ensure that you receive all the parts that are ordered and that they are in perfect condition. Responsible for communicating with the supplier when parts do not meet standards, or the ordered quantity is not received. Maintains contact with suppliers for order status or part returns. Document all delivery of special tools to technicians. Know the MITSUBISHI brand parts policies and procedures manual to comply with the brand's standards, including obsolescence. Make efforts to get new clients, whether regular or wholesale. Work as a team providing support to colleagues. Participate in seminars and training courses, whether online or in person, and do your best to acquire new skills. Follows up with advisors on uninstalled parts in inventory. Carry out other activities if requested by your supervisor. Know Service Advisor processes and guarantees to cover if necessary. Requirements: High School Diploma Valid Driver's License required. Basic knowledge of the use of dangerous objects and the risks. Basic knowledge of vehicle diagnosis. Knowledge of physical inventory, obsolescence, parts movements. Basic knowledge of safety in the work area. Basic reading and writing skills to understand repair orders and document work performed or needed. Knowledge of MITSUBISHI brand vehicles preferably and everything related to the development of the parts department. Ability to lift boxes of merchandise. Knowledge of information systems. Good verbal and written communication Kind of position: Full time, Indefinite contract Benefits: Professional development training. Private medical insurance Uniform provided Christmas Bonus Schedule: From Monday to Saturday One day off during the week and on Sundays Job Location: Face-to-face employment *Equal Employment Opportunities

Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you’re looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent. AMO is actively seeking applicants to fill full-time security-based positions with the nation’s largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Example annual compensation for the first three years at our new-hire locations (Fajardo, PR, and St. Thomas, VI) (RUS + LEAP + RI) GS-11 1st year annual pay - $110,909 GS-12 2nd or 3rd year annual pay - $132,931 GS-13 3rd year of annual pay - $158,075 Example annual compensation for the first three years at our new-hire locations (Key West and Marathon, FL) (Locality Salary Table + LEAP) GS-11 1st year annual pay - $98,431 GS-12 2nd or 3rd year annual pay - $117,979 GS-13 3rd year of annual pay - $140,293 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI): Upon Entrance on Duty (EOD) in Caribbean Air and Marine (CAMB) locations, you may be eligible to receive a Recruitment Incentive, pending budgetary approval and per the terms outlined in agency policy. The Caribbean Incentive is 25% of an employee's annual salary. Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale,Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: Brownville, TX Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction. Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest. Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property. Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions. Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence. Highly skilled in writing comprehensive arrest, criminal and incident reports. Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums. Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors’ education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You’ll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

Job Details San Juan Warehouse - BAYAMON, PR The Account Management Agent will be responsible for the following up on missing documentation, scheduling of site surveys and installs, calendar and schedule management, system turn-on, exceptional customer service, and other responsibilities as Company may request from time to time. Starting pay ranges from $9-$10 This is an entry-level position. We are looking for someone who is: Bi-lingual A team player Quick learner Able to multitask Friendly Customer Service oriented We offer: Health Dental Vision PTO Paid holidays Friends and family discounts Incentives for greening and improving your life We offer talented, motivated individuals growth opportunities to realize their potential in leadership roles We look forward to meeting you! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.