Customer Service Representative
Agent Job In Herndon, VA
o Gathers and analyzes customer calls and various computer data to determine location and cause of power outages
o Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations
o Schedules and manages other non-emergency customer related work in a timely and cost-effective manner to ensure superior customer service
o Accurately reports outages to customer's accounts
o Accurately manages Estimated Restoration Times to customers
o Provides accurate and timely information to customers, and first line resolution to customer complaints
o Provides timely and accurate data for continual Service Reliability improvements
Requirements
1. Verbal & Written communication skills
2. Good computer skills & proficiency working in various software applications
3. Problem resolution & analytical thinking
Real Estate Agent
Agent Job In Washington, DC
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Full-Time Real Estate Agent
Agent Job In Tysons Corner, VA
NOW HIRING!
Full Time Real Estate Agents
Your DMV Team of EXP Realty is now hiring experienced and new
FULL TIME Real Estate agents! We are a team of 15 agents and staff who did over $65 million in volume in 2024. Our goal for 2025 is to surpass over $100 million in volume. We are in need of agents who want to 10x take their production level!
-MUST HAVE an active real estate license
-Great communicator who loves working with people
-Highly optimistic, hardworking, detail-oriented, and comfortable with technology
-Strong negotiation skills
-Excellent communication and interpersonal skills
-Ability to work in a fast-paced environment
-Experience in the DMV real estate market is a plus
JOIN OUR TEAM NOW
*Competitive commission splits
*
BUYER AND SELLER LEADS
*
REVENU SHARING opportunities
*Weekly high-level training
*Individual branded CRM website with integrated IDX
*Team assistant
*Transaction coordinator
*Ability to work alongside successful agents who are willing to show you the way
*An energetic, IN-PERSON office that you can be proud to be a part of and look forward to working out of
*Tools, training and systems for realtors at all levels of operation to be successful
*Coaching to help you grow personally and professionally
Main headquarters is in Tysons Corner, VA!
This position is commission only
Our agents are actively outpacing the market and on average make $115,000.
Send resumes to ***************************
Customer Service Representative
Agent Job In Sterling, VA
This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization.
Responsibilities and Duties
1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service.
2. Process customer complaints in the SIMCO online system.
3. Create, process, quote, and approve estimates for in house troubleshooting and outside service.
4. Answer phones and effectively distribute messages to proper personnel.
5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner.
6. Communicate with customers regarding the status of their equipment in a clear and concise fashion.
7. Schedule pick-up request from customers.
8. Create and add customer contact information.
9. Process Work Authorization Forms and credit card payments.
10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services.
11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.
Qualifications
1. Basic knowledge of computers and data entry.
2. Able to successfully multi-task and manage time efficiently.
3. Excellent verbal and written communication skills.
4. Ability to train others in CSR functions.
5. Ability to work with minimum supervision.
6. Friendly, courteous, and professional.
7. AA Degree or equivalent.
8. At least 3-year Customer Service experience
Physical Demands
Requires sitting for extended periods of time.
Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work.
Working Environment
Work primarily in office, lab environment, and/or in shipping and receiving area.
Travel may be required to other domestic and possibly international locations
What we offer:
1. Full-time, non-exempt position
2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
3. Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Us:
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
Customer Service Representative
Agent Job In North Bethesda, MD
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services.
Order Processing: Assist in processing consumer orders through multiple communication channels (email, phone, web) and provide order confirmations.
Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity.
Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information.
Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services.
Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays.
Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues.
Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image.
Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement.
Requirements:
High School diploma or equivalent
1-3 years of customer service experience, preferably in a consumer-facing role or call center environment.
Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite
Experience with CRM software (Salesforce) is a plus
Customer Service Representative
Agent Job In Baltimore, MD
Job Type: Full Time
Company: Carotrans
Join Our Team at Carotrans Baltimore!
About Us:
Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.
Key Responsibilities
Provide exceptional customer service to clients via phone and email.
Assist customers with booking shipments, tracking freight, and resolving inquiries.
Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
Maintain strong relationships with customers by providing timely updates and solutions.
Identify opportunities to improve customer satisfaction and operational efficiency.
Qualifications
Strong communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Word, Outlook)
Detail-oriented with excellent organizational skills.
Why Join our Team?
Competitive salary and benefits package.
Opportunity for a career growth with a global logistics leader.
Collaborative and supportive team environment.
Financial and Insurance Agent
Agent Job In Clinton, MD
Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs.
Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community.
We are seeking professionals to become a State Farm agent in Clinton, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include:
· Opportunity to run a business
· Ability to lead and develop your own team
· Prospect to make a difference every day
· Chance to be a leader in your community
Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support.
Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Contact the job poster
Theresa Brown, CIR
Connecting Entrepreneurs with Small Business Ownership Opportunities
Customer Service Representative
Agent Job In Bethesda, MD
Why You Want to Work Here
This is a great opportunity to join a 1,000+ member non-profit trade association located in the suburbs of Washington, D.C. The mission of the Association is to promote benefits through advocacy, education, and networking. This position is responsible for customer service activities in support of various programs. A qualified candidate is expected to promote and foster a team-based work environment; maintain a positive and professional disposition; and demonstrate flexible and efficient time management skills including the ability to prioritize work assignments, handle stress, and consistently report to work on time prepared to perform the duties of the position.
Responsibilities of the Customer Service Coordinator
Analyze insurance documentation
Perform data entry of information received daily
Set-up new accounts and process changes to existing accounts
Conduct outreach to customers to request additional information relating to accounts
Perform account research for specific customers
Conduct monthly collection calls related to outstanding fees
Provide telephone coverage and support for customer service inquiries
Conduct ongoing monthly outreach to program users to improve customer service experience
Assist with daily workload and inquiries associated with other Information Service programs, as needed
Assist with other duties as required within the department
Qualifications of the Customer Service Coordinator
Associates degree required
1-3 years of customer service work experience
Organized and conscientious self-starter
Ability to prioritize and complete tasks in an efficient and timely manner
Strong computer and database management skills
Strong aptitude for written and verbal communication
Excellent interpersonal and customer service skills
Accurate data entry skills
Experience in web-based environments
Must be dependable and a team player
Insurance Sales Agent
Agent Job In Frederick, MD
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Personal Lines CSR/ Producer
Agent Job In Fairfax, VA
We are seeking a dynamic and experienced Personal Lines Customer Service Representative (CSR)/Producer to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing client accounts, and generating new business in personal lines insurance. This role requires strong communication skills, attention to detail, and a proactive approach to client management and sales.
Key Responsibilities
Client Management: Maintain and enhance existing client relationships by providing personalized service and addressing their insurance needs promptly and effectively.
New Business Development: Identify and pursue new business opportunities through referrals, networking, and marketing efforts to achieve sales targets.
Policy Administration: Assist clients with policy inquiries, changes, and renewals. Ensure all client information is accurately recorded and updated in the system.
Claims Assistance: Support clients in the claims process by providing guidance, documentation, and follow-up to ensure timely and satisfactory resolution.
Quoting and Proposals: Prepare and present insurance quotes and proposals to clients. Explain coverage options and policy features to help clients make informed decisions.
Cross-Selling: Promote additional insurance products and services to existing clients to meet their comprehensive insurance needs.
Compliance and Documentation: Ensure all transactions and client interactions comply with company policies and regulatory requirements. Maintain accurate and organized client files and records.
Customer Service Excellence: Provide a high level of customer service by responding to client inquiries via phone, email, and in-person meetings promptly and professionally.
Team Collaboration: Work closely with underwriters, claims adjusters, and other team members to ensure seamless client service and support.
Qualifications
Education: High school diploma or equivalent; associates+ degree in business, finance, or a related field is preferred.
Licensing: Valid state insurance license in personal lines required.
Experience: Minimum of 2-3 years of experience in personal lines insurance, with a proven track record in customer service and sales.
Skills:
Strong interpersonal and communication skills.
Ability to manage multiple tasks and priorities effectively.
Proficiency in insurance management software and Microsoft Office Suite.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Benefits
Competitive base salary and commission structure.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, sick time, and holidays.
Professional development opportunities.
Client Services Representative
Agent Job In Leesburg, VA
Steigerwald, Gordon & Koch is an SEC registered, independent boutique wealth advisor located in Leesburg, VA. We offer our clients financial planning services and tailored portfolios to meet their financial goals.
We are seeking a Client Services Professional to support our team and provide excellent customer service to our clients. The ideal candidate will be personable, professional, and comfortable with technology.
Responsibilities include but are not limited to:
· Aiding clients with paperwork, scheduling meetings, processing deposits and withdrawals, etc.
· Facilitating a smooth onboarding experience for clients
· Communicating trade related client requests to portfolio managers and financial planners
· Creating reports in Tamarac and AdvisorEngine
· Assisting in special projects relating to data entry and client outreach.
Skills and qualifications preferred include:
· Detail oriented with great organizational, communication and administrative skills
· Microsoft suite of applications including Word and Excel
· Flexible to meet demands as they arise
· Experience working with Schwab Advisor Services, AdvisorEngine, Tamarac and Constant Contact
Degree or experience in finance not required, we are happy to invest in the right candidate.
Office hours are 9am-5pm, Monday through Friday. Some flexibility on start time, but this is a 100% in office (on site) role. We offer a competitive benefits package, including health and dental insurance, HSA and 401(k).
Customer Service Representative
Agent Job In Annapolis, MD
About Us:
Ceremony Coffee Company, part of FairWave Specialty Coffee Collective, established in 2002 out of a passion for sharing amazing coffee, and this passion continues to drive us today. Ceremony focuses on creating beautiful coffee experiences and connecting people long before the days of Instagram.
The Customer Service Rep will support the customer experience at the direction of the Customer Service Manager. Team Members are tasked with providing helpful information, answering questions, and reporting complaints in a professional, respectful, and timely manner. Ultimately, you will be a champion of front-line support for our customers and vendors, to ensure that they are satisfied with our products and services.
Responsibilities
Serve as a welcoming point of contact through phone, email, chat, and in-person conversations, offering support and guidance around our products and services.
Approach each interaction with warmth, empathy, and a solution-oriented mindset to build trust and strengthen relationships with the businesses and individuals we serve.
Stay connected with customers over time-providing updates, checking in when appropriate, and ensuring they feel heard and valued throughout their journey with us.
Partner with teams across the organization to support seamless experiences and clear communication from order placement through to fulfillment.
Assist in placing and updating orders, ensuring the process is smooth, clear, and aligned with the customer's needs.
Listen attentively to questions and concerns, working to resolve issues or connecting customers to the right team member when additional expertise is needed.
Follow through on resolving concerns in a thoughtful, timely manner, helping maintain the trust and confidence of our customers.
Qualifications
2-3 years of customer service experience or relevant experience.
Familiarity with local coffee competitors.
Strong customer service skills
Passion for locality and the communities in which we live and work.
Familiarity with telephone, office, and point-of-sale software.
Strong communication skills, both verbal and written.
Insurance Sales Agent
Agent Job In Annapolis, MD
Ability to sell through multiple insurance carriers
Access to sell to our millions of AAA members for preferred lead generation
Company paid incentive trips for top performers
Sales focused with a dedicated Customer Service & Policy Retention teams
Opportunity to build your book and make renewal income
What we can offer you:
A competitive base salary, plus unlimited monthly commission opportunity
3+ weeks of Paid Time Off - rollover and buyout options available
8 Paid Holidays
401(k) plan with employer match up to 7% (Traditional and Roth available)
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
The primary duties of the Insurance Sales Agents are:
Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain partnerships with insurance company representatives and underwriters
Minimum Qualifications:
This is an in-office position. Candidates must reside within a commutable distance from Annapolis, MD
2+ years of experience in a sales environment meeting set metrics
Experience in networking and prospecting to generate your own leads
Ability to obtain a Property and Casualty License and Life License within 60 days of hire
Ability to learn new computer programs & multi-task
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Client Service Representative - Annual Reports
Agent Job In Washington, DC
Client Service Representative Washington, DC (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Annual Reports Preparation & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business .
Some of the things you'll be doing:
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients' time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
At least 5 years of experience working in a business to business customer service or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
#LI-LE1 #CSCServiceCareers #CSCCustomerService
#INDC
Leasing Agent
Agent Job In Bethesda, MD
Join a property management company committed to service excellence. As DC Metro's premier commercial real estate company, our legacy is one of integrity, fairness and success for our employees, residents and investors.
Your New Employer
Located in Bethesda, Maryland, Washington Property Company (WPC) is an award winning, full-service commercial and residential real estate firm offering diversified expertise in acquisition, land use, design, development, finance, leasing, construction and property management. We believe, through the efforts of our collective team, we can improve lives in our community.
We are currently seeking a Residential Leasing Agent at Solaire 7607, our newest property in Bethesda, Maryland which is leasing homes to its first tenants. Our Residential Leasing Agents drive customer interest in making our communities their home and on retaining our current residents by ensuring our communities are great places to live.
Your New Role
As a Leasing Agent you will drive apartment home leasing efforts by leveraging both virtual and in-person strategies to market your community(s) to new apartment home seekers. You will influence prospective customers to become happy residents through the relationship building, sales and retention process. You are an important member of a larger team responsible for ensuring the residents of the community have an exceptional experience as part of the WPC family.
What Sets You Apart
Experience: You have a minimum of two years of experience in residential property management, with a track record of building strong relationships with diverse customers. Experience with Lease Up properties is a plus.
Skills: You demonstrate strength in utilizing online marketing platforms responsibly and creatively. You have an innate ability to leverage empathy and compassion to understand a customer's needs and what motivates their buying decisions. You treat everyone with kindness and respect and you impress with excellent communication (both verbal and written) and organizational skills, and an eye for detail. A bachelor's degree with hospitality, marketing and/or business management skills is preferred. Prior property management and leasing experience is also preferred.
Competencies: You take challenges head on and have been described as warm, inclusive and service-oriented, with a strong desire to connect with people and solve problems.
What You Can Expect
Honesty: The executive management team are advocates for honesty, trust, integrity, commitment and excellence. You can anticipate the workload to be challenging and rewarding by nature. The company offers a competitive salary with a performance bonus, and a comprehensive group benefits plan. You will have an opportunity to grow and develop your career within the organization.
Balance: We value the need to balance work with personal and family obligations. This said, we are a 24/7/365 days a year business. You will work weekends and irregular hours but you will be afforded time to relax and recharge.
What We Offer You
In addition to a creative and dynamic work environment, we care for you with comprehensive benefits that include paid health, dental, and vision insurance; generous paid time off, 401k plan, and more.
Commitment to Diversity, Equal Opportunity and a Safe Workplace
Come as you are. WPC is proud to provide a safe and inclusive workplace where you can thrive. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Service Desk Agent
Agent Job In Falls Church, VA
On-site
**Secret Clearance**
We are looking for an individual to join our team as a Service Desk Agent supporting the MSKD MEDCOP program. This is a great opportunity for someone who excels in fast-paced environments, enjoys hands-on IT support, and is looking to grow their skills while utilizing their clearance.
Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls Church, VA. The two shifts that are available are 7am-3pm and 3pm-11pm.
Manages manual data ingests occurring on average once every 30 minute
Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.
Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate.
Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Follows defined process to document problems within tracking software and database.
Through provided training, attains knowledge of customer and customer specific business environment. Attains an understanding of customer Service Level requirement.
Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.
Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.
Other supporting duties, as directed.
Willingness to work overtime and varying hours as required.
Minimum Qualifications
AS or BS degree in computer\information systems or related field.
2-5 years of applicable work experience
Must have an active Secret security clearance
Must have an active or be able to obtain Security+ Certification
Must be a U.S. citizen
Must work on client-site in Fall Church, VA
Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD)
Knowledge of Amazon Web Services (AWS)
Other Job Specific Skills
Excellent customer service skills
Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times
Excellent communication and interpersonal skills
Good problem solving and analytical skills
Proven analytical and problem-solving abilities
Ability to work well within a team
Reservations Agent
Agent Job In Washington, DC
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Core Essential Functions
• Greet guests in a warm, personable, sincere, and friendly manner.
• Provide guest with information they inquire about (i.e. hotel's information, nearest spa, etc.).
• Answered incoming calls and assisted with reservations, confirmations, room requests, and questions.
• Make calls, schedule recreational activities on behalf of guests on their chosen location.
• Process guest's reservation requests.
• Anticipate guest's needs and create personal and memorable experience and solutions.
• Collaborate and communicate with all departments to ensure seamless guest satisfaction.
• Comply with all company policies and procedures.
This position requires the following knowledge, skills and abilities.
• Hotel Experience is not required - Fun and welcoming personality is a MUST
• Ability and willingness to learn and maintain knowledge of current hotel and nearby events information
• A minimum of 1-2 years hospitality experience is preferred but not required
• Prior experience as a reservation agent is highly preferred
• Excellent communication skills; both verbal and written is a MUST
• Possess poise, elegance and calm demeanor in all situation
• Exceptional Organizational skills
Pay Range: Hourly $20-$22
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC
Binstocking agent - Retirees Welcome
Agent Job In Columbia, MD
div class="resumator-jobs-text clrfix" id="resumator-job-description"
pstrong Job Title/strong: Binstocking agentbr/strong Starting Pay/strong: $30/hrbr/strong RETIREES WELCOME TO APPLY/strong/ppstrong Hours:/strongbr/uVERY Flexible /u(but, must be performed within standard business hours which we consider 7:00am-5pm M-F)br/Part-time:(Approximately 10-15 hours / week)br/(Travel costs will be compensated)br/We will provide training and all the tools needed to make this easy./pp/ppstrong Job Duties: Scanning and Stocking Shelves/strongbr/Performing VMI (vendor managed inventory) This includes:/pulli*driving to customer's sites within 1 hour. (mileage paid)/lili Stocking bins with fasteners and fittings./lili*scanning items that need to be replenished *revisiting the next week to restock the items/lili*(repeat)/li/uldivdiv style="max-width:320px;margin:auto;"div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.2493%;"/div/div/divpbr/br/ br/br/Requirements:/pulli Honest/lili Dependable/lili Good Attitude amp; Friendly/lili Have reliable transportation/lili Must have a cell phone with the ability to send email (data plan)/li/ul /div
Remote Travel Booking Agent - No Experience Required
Agent Job In Washington, DC
Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? We're looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary-just a love for travel, a positive mindset, and the eagerness to learn.
As a Booking Agent, You'll:
Arrange Travel Plans: Research and book flights, hotels, cruises, car rentals, and event tickets customized to each client's needs.
Deliver Outstanding Service: Guide clients in planning their trips, answering their questions, and ensuring their travel goes off without a hitch.
Stay In the Know: Keep up with the latest travel trends, destination info, and promotions.
Market Your Business: Share great travel deals, network with potential clients, and build your client base.
Support Clients: Communicate with clients before, during, and after their trips for a seamless experience.
What We're Looking For:
A passion for travel and a desire to help others create memorable experiences
Strong communication and organizational abilities
18 years or older, legally authorized to work in the US
Access to a smartphone with internet (laptop preferred but not necessary)
No experience required-training is provided!
What You'll Enjoy as a Booking Agent:
Work Flexibility: Set your own schedule and work from anywhere with an internet connection
Travel Discounts: Enjoy exclusive travel perks including discounts on flights, accommodations, and more
Professional Training: Become a certified travel expert with comprehensive training
Business Resources: Access a personalized website, marketing tools, and continuous support
Licensed & Insured: Operate confidently with E&O insurance and fraud protection
Unlimited Earning Potential: Earn commissions from bookings and grow your income as your client base expands
Why This Role is a Perfect Fit for You:
This position is ideal for self-driven individuals who have a passion for travel and want to work on their own terms. Whether you want to supplement your income or build a full-time career, this opportunity offers flexibility, growth potential, and the chance to turn your passion into a rewarding business.
Take charge of your future today! Apply now to become a Remote Booking Agent and help clients create dream vacations all over the world!
Real Estate Agent
Agent Job In Baltimore, MD
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer