BDC Service Representative
Agent Job 15 miles from Brookhaven
At Competition Automotive Group, we believe our associates are our greatest asset. If you are looking for a career with an extraordinary company, we are the perfect career choice. In this role, you will handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.
What we Offer:
Medical and Dental
401(k) Plan
Growth Opportunities
PTO and Paid Holidays
Career Development
Responsibilities:
Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
Respond quickly to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templates.
Utilize dealership-specific service-related software.
Make schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
Be friendly, professional, courteous, and efficient when working with all customers and employees.
Requirements:
Previous roles based on strong customer service experience
Dealership experience preferred
Must have strong computer skills
Compensation details: 40000-50000 Yearly Salary
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Bilingual Sales Representative
Agent Job 29 miles from Brookhaven
Sales Representative - Automotive Aftermarket Wheels and Accessories
Wheel Pros, a leading designer, marketer, and distributor of branded automotive aftermarket wheels, performance tires, and accessories, is seeking a highly motivated Sales Representative to join our dynamic team. With a rich history dating back to 1995, Wheel Pros has established itself as an industry leader, serving over 10,000 retailers worldwide through a growing global network of distribution centers in North America, Belgium, the UK, and Australia. Our portfolio of proprietary brands boasts more than 300 custom wheel styles, including some of the most recognized designs in the industry.
At Wheel Pros, we are committed to continued growth and innovation, and as a Sales Representative, you will play a pivotal role in achieving our ambitious customer acquisition and revenue goals. If you are passionate about the automotive aftermarket industry and thrive in a fast-paced sales environment, this is the opportunity you've been waiting for!
Responsibilities:
Drive Sales Growth: Be a driving force behind the expansion of our wholesale and distribution channels. Source new sales opportunities through a combination of inbound lead follow-up, proactive outbound cold calls, and strategic email outreach.
Customer Needs: Gain a deep understanding of customer needs and requirements. Identify pain points and tailor solutions that align with the unique preferences of each prospect.
Lead Qualification: Qualify prospects effectively and efficiently, and ensure that qualified opportunities are routed to the appropriate sales executives for further development and closure.
Achieve Monthly Quotas: As a key contributor to our sales team, you will be responsible for closing deals and achieving monthly sales quotas. Your performance will directly impact our continued growth and success.
Research and Outreach: Conduct thorough research on target accounts, identify key decision-makers, and generate interest in our product offerings through persuasive communication.
Territory Management: Own your assigned territory and maintain an up-to-date database of prospects. Develop and nurture relationships with existing customers while also seeking out new business opportunities.
Collaboration with Channel Partners: Collaborate with channel partners to build a strong sales pipeline and successfully close deals.
Requirements:
Proven B2B Inside Sales Experience: Demonstrate a track record of success in B2B inside sales, with a proven ability to exceed sales quotas.
Excellent Phone Presence: Possess a strong phone presence and the ability to make dozens of calls per day while maintaining a positive and enthusiastic attitude.
Tech-Savvy: Be proficient in using corporate productivity tools and web presentation platforms to conduct effective sales outreach and demonstrations.
CRM Experience: Familiarity with Salesforce.com or similar CRM systems will be advantageous in managing and organizing customer interactions.
Communication Skills: Exhibit exceptional verbal and written communication skills, allowing you to convey our value proposition clearly and persuasively.
Presentation Abilities: Showcase strong presentation skills, coupled with active listening, to tailor your approach and deliver compelling pitches to prospects.
Time Management: Exhibit the ability to multitask effectively, prioritize tasks, and manage time efficiently in a fast-paced sales environment.
Join us at Wheel Pros and be part of a dynamic team where your contributions will be rewarded with a lucrative commission and bonus structure. Embrace the opportunity to work with industry-leading brands and drive our continued dominance in the automotive aftermarket space. If you're ready to take on new challenges and thrive in a results-driven atmosphere, apply now and join the industry's best at Wheel Pros!
Insurance Agent
Agent Job 27 miles from Brookhaven
Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role.
As an Insurance Professional, you will:
Build a client base by growing relationships with your network and providing guidance
Gain expertise through sponsored coursework and proprietary agent development training
Guide clients through important financial decisions using the latest software and our expansive product portfolio
Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles
Build manage, and lead teams of Insurance Professionals
What makes a great Insurance Professional?
Strong relationship building and communication skills
Self-motivation to network and prospect for new clients, while demonstrating strong time management skills
A competitive and entrepreneurial spirit to achieve success both for yourself and others
The ability to present complicated concepts effectively
What we offer:
Highly competitive commission structure designed to grow with you
Passive income opportunities and bonus programs
Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP
Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year
Flexible in-office schedules once you complete your agent training
Progressive advancement opportunities
Retirement savings program and more
Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
Call Center Customer Service Representative
Agent Job 27 miles from Brookhaven
Job Title: Call Center Representative
Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!
Key Responsibilities:
Schedule appointments via inbound and outbound calling software.
Provide exceptional customer service by interacting with patients in a supportive manner.
Follow provided scripts and use professional terminology during patient interactions.
Report appointment scheduling issues and technical problems to management promptly.
Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
Adapt quickly to new information and clinic changes.
Ensure internal customers receive personalized and prompt attention.
Qualifications:
High School Diploma or GED required.
1-5 years of call center, office, or customer service experience.
Excellent computer and typing skills.
Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
Ability to multitask and exceptional organizational skills.
Compensation: $23-$25 per hour
Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!
Client Services Representative
Agent Job 35 miles from Brookhaven
We are seeking a Client Services Representative with experience in financial services, investment banking or insurance industries to work for a growing company in Westport Connecticut. This role will interact with customers and internal leadership on a daily basis, assisting to facilitate the needs of the client.
Position: Client Services/Operations Associate
Company Location: Westport, Connecticut
Key Responsibilities
Manage cases involving policyholder interactions with empathy and professionalism.
Conduct qualitative due diligence, understanding state-specific regulations.
Generate quotes for policyholders and evaluate financial case dynamics.
Track and manage leads using a CRM system; predict and resolve challenges.
Create and maintain client/customer reports regularly.
Update internal process documentation and analyze customer feedback.
Identify and support new business opportunities for growth.
Requirements
2-4 years of experience in customer service or a client-facing role.
Strong relationship-building, organizational, and problem-solving skills.
Ability to excel in a fast-paced environment with attention to detail.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); CRM familiarity is a plus.
Background in financial services or insurance is advantageous.
Completion of background and pre-employment checks is mandatory.
Type: Full-time, on-site
Customer Service Representative
Agent Job 34 miles from Brookhaven
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Sales Agent (Entry level)
Agent Job 27 miles from Brookhaven
Must haves
0-3 year sales experience
Positive Attitude, Self-Motivation, and Confidence, Ability to quickly Learn and Adapt
Effective verbal communication skills, both in-person and via phone
Personable and professional
Insurance license preferred, or must obtain prior to employment
Passion to help others
High school diploma or equivalent
Job Summary
As an inside Medicare sales representative, you will be responsible for selling Medicare products and programs to potential and existing customers over the phone or online. You will also educate and assist customers with their Medicare enrollment and eligibility, and provide excellent customer service and support.
Duties and Responsibilities
Contact and follow up with leads generated by marketing campaigns, referrals, or other sources
Present and explain Medicare products and programs, such as Medicare Advantage, Medicare Supplements, Prescription Drug Plans, and Specialty Products
Assess customer needs and recommend suitable solutions based on their budget, preferences, and health status
Assist customers with the Medicare enrollment process and answer any questions or concerns they may have
Maintain and update customer records and sales activities in the CRM system
Meet or exceed sales goals and performance metrics
Stay updated on the latest Medicare regulations, policies, and products
Attend regular training sessions and meetings
Call prospective as well as existing clients to review Medicare health insurance plans
Represent leading insurance carriers with strong financial stability
Provide client with best solution based upon immediate need and budgetary concerns
Create an easy and enjoyable experience for all clients
Compensation:
$20/hr + commission (total compensation target is 80-100k)
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Front Desk Operations - Customer Service Representative
Agent Job 42 miles from Brookhaven
alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional
We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth.
Compensation
FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles.
Responsibilities
Front Desk - Office Management
Maintain a professional, warm, welcoming office environment
Greet all clients, manage check-ins, pickups and payment
Answer all inbound calls to the Alteration Specialists Studio
Manage all client bookings and appointments
Process new transactions and ensure internal reporting is correct
Responsible for ordering, tracking and managing office inventory, supplies and purchases
Ensure all outsourced garments are appropriately tagged, distributed and delivered
Manage the flow of fitting room processes and appointments
Customer Service
Quick, warm, and on-brand customer communication across emails, calls and in-person
Thoughtful and authentic recommendations to customers through a deep understanding of their need
Thoughtful interaction with each customer
Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team
Contribute ideas to company policies to create an even better customer experience
Operations
Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio
Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists
Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency
Attributes
You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease.
You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion.
You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in.
You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list.
You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe.
You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives.
You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.
Experience
Experience in customer service related roles preferred
Prior responsibilities in the fashion industry, and communications management desired.
Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired.
*This is an entry-level role.*
Why the Role is Compelling
As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing.
alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
Commercial Lines Insurance CSR - Temporary (6 months)
Agent Job 36 miles from Brookhaven
HYBRID schedule- New Haven County / Central CT
Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers.
About the Role:
We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations.
What You Bring:
3+ years experience working in commercial lines (P&C focus)
Experience with Auto coverage & habitational personal lines (preferred)
Strong Risk Management knowledge, contracts, and credit reports
Self-motivated with strong judgment & problem-solving skills
CT Producer's license Agent's license
Ability to start immediately
What They Offer:
Competitive pay
Collaborative, team-oriented environment
Now interviewing-click 'APPLY NOW'!
Commercial Lines CSR
Agent Job 26 miles from Brookhaven
A forward-thinking independent insurance broker seeks a dedicated Commercial Lines CSR. This role involves providing outstanding and timely client service in collaboration with our seasoned Account Executives and Producers. The ideal candidate will play a crucial role in maintaining and enhancing client relationships through expert management of their accounts.
Responsibilities:
Maintain a working knowledge of Property and Casualty accounts, tailoring this knowledge to a diverse client base.
Investigate and respond to client questions regarding policies and coverages with accuracy and detail.
Efficiently market and quote both new and renewal business, achieving favorable coverage and cost outcomes for clients.
Interact professionally with carrier underwriters and utilize online rating portals to secure competitive quotes.
Systematically organize and manage information for account renewals, ensuring a streamlined process.
Qualifications:
A minimum of one year's experience in the insurance industry, particularly in Commercial Insurance.
A current Property & Casualty (P&C) license is preferable.
Comprehensive understanding of the insurance and/or brokerage sector.
Technical expertise in product areas and industry practices.
The capacity to provide insightful risk management consultation and advice to our management team.
Proficiency with standard computer software, including the Microsoft Office suite (Word, Excel, Outlook).
Strong verbal and written communication skills, capable of engaging professionally with clients and internal teams.
We offer a dynamic work environment where your contributions are valued and recognized. Join us in delivering tailored insurance solutions with a personal touch. If you are ready to take your career to the next level and contribute to our clients' success, apply to join our team today.
Customer Service Representative
Agent Job 20 miles from Brookhaven
We are looking for a highly organized, enthusiastic, and driven Customer Service Representative to join our growing team. In this role, you will help build on our foundation of concierge swimming pool service, ensuring exceptional customer experiences and measurable growth. Working across multiple divisions and with our field team, the ideal candidate is a confident self-starter with strong sales and service skills, excellent communication, and a collaborative mindset.
This role involves managing relationships with some of our most distinguished clients. You'll have access to a wealth of industry expertise, cutting-edge communication tools, and a trusted reputation built over decades.
Experience in the swimming pool industry is preferred, but candidates with a strong understanding of trades and a passion for service are encouraged to apply.
Key Responsibilities:
Handle inbound calls from service customers and field technicians.
Build and maintain strong customer relationships while identifying ways to exceed expectations.
Collaborate with the Service team and field technicians to uphold our high service standards.
Proactively identify repair and maintenance needs to ensure seamless summer and winter seasons.
Negotiate contracts while maintaining industry-leading renewal rates.
Prepare estimates for repairs, upgrades, and third-party services, ensuring timely execution and quality control.
Contribute to the team's success by sharing expertise in sales and account management.
Work with the finance team to ensure timely payments and manage receivables.
Track key performance indicators (KPIs) to measure effectiveness and impact.
Qualifications:
Proven experience in sales, account management, or customer service, preferably in the swimming pool industry.
Exceptional organizational and communication skills.
Bachelor's degree or relevant certification preferred.
Proficiency in Microsoft Office and ability to type 40+ wpm.
A proactive, customer-focused attitude with a flexible approach.
Schedule:
Full-time
Monday-Friday, with seasonal Saturday availability
Compensation & Benefits:
Salary: $60,000-$70,000 (based on experience, education, and qualifications)
Potential for bonuses or additional compensation
Comprehensive health insurance (medical, dental, vision)
401(k) plan
Paid time off (PTO) and holidays
Professional development opportunities
Full company-wide closure during Christmas week
Online Customer Service Representative
Agent Job 38 miles from Brookhaven
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Provide product and service information and guidance
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Maintain a positive and empathetic attitude toward customers
Stay updated on product knowledge and company policies
Follow daily task check list
Participate in testing and quality control of changes on the website
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Nursery Yard Customer Sales and Service Rep
Agent Job 40 miles from Brookhaven
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Pilot - CBP Air Interdiction Agent
Agent Job 36 miles from Brookhaven
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Reservation Agent
Agent Job 40 miles from Brookhaven
A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke. Explore all that our iconic address has to offer in the heart of picturesque Garden City.
We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business.
We currently have a career opportunity available for an experienced Hotel Reservation Sales Agent.
Responsibilities include, but are not limited to:
Reservations Sales Agents play a leading role in generating revenue for the hotel.
You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations.
After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation.
You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently.
You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts.
The position is also responsible for providing overall reservations support for the hotel.
Requirements:
Prior experience in a travel agency or hotel (Front Desk/Reservations).
Excellent customer service and telephone communications skills are a must.
Must be able to handle high telephone call volume, and respond to a high volume of email correspondence.
Must be organized, detailed and have excellent follow up skills.
Must have computer skills; GDS and hotel property management system experience is preferred.
Must maintain a positive attitude and tone of voice while communicating with all callers.
Must be flexible with schedules and able to work holidays and weekends.
Benefits:
Group Health Insurance Plans (Medical, Dental, Vision)
Company Paid Life Insurance
Alfac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans
Long Term Disability
401k Retirement Savings Plan
Paid Vacation Days and Paid PTO Days
Please submit resume for consideration.
EOE/M/F/D/V
Job Type: Full-time
Pay: From $20.00 per hour
Customer Service Trainee
Agent Job 39 miles from Brookhaven
Our boutique marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Trainee in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world's largest and most renowned brands in the telecommunications industry. We passionately share our client's mission to promote fast and reliable wireless solutions. Due to our client's rapid growth projections, we are excitingly building our Customer Service team as we take on new projects throughout the year.
As a Customer Service Trainee, you will have the opportunity to work hands-on with our bold and creative Senior Level Sales and Client Support teams to learn and master skills in sales and marketing, market analysis, client engagement, and customer support. This is an entry-level position perfect for candidates with a passion for developing excellent client relationships and a strong desire to thrive within a competitive, team-oriented, and conscientious corporate environment.
Responsibilities of the Customer Service Trainee:
Facilitate the full cycle sales process through face-to-face collaborative presentations with customers to educate them on exclusive promotions and product benefits.
Analyze consumer trends to identify potential customers to maximize sales opportunities and customer retention by communicating directly with customers.
Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement.
Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.
Requirements of the Customer Service Trainee:
Minimum of 2 years of experience in a client or customer-facing role.
Excellent interpersonal and communication skills.
An innate passion for advancing social equity and community programs.
Possess a strong desire for personal development and a love of learning.
Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.
#LI-Onsite
Welcome Desk Sales Ambassador
Agent Job 35 miles from Brookhaven
The Welcome Desk Sales Ambassador enriches the museum experience by delivering top-notch customer service to children and their families as they enter the museum. Greets and welcomes visitors while accurately managing cash and credit card transactions for the sale of tickets, memberships, museum programs and/or special events. Handles inquiries, considers the needs of the visitor, makes recommendations and demonstrates strong influencing and sales skills.
The position requires schedule flexibility and a part-time commitment of sixteen to twenty-nine (16 - 29) hours per week, including a minimum of one (1) weekend day and occasional holidays and evenings as assigned by management.
Position Responsibilities:
Customer Service and Visitor Stewardship
* Smiles and says hello! Exemplifies outstanding customer service; proactively anticipates the needs of visitors while maintaining the highest level of professionalism and support.
* Maintains a sound knowledge of the museum's various admissions charges and options and provides guidance and information during the transaction. Works within established customer relations and operational standards and guidelines.
* Processes cash and credit transactions in fast-paced environment in a responsible manner following established policies and procedures.
* Listens to visitor ideas and concerns and regularly communicates with management about visitor experiences. Provides input for continuous improvements that support our mission.
Sales and Accountability
* Maintains an expert level of knowledge and proficiency in the museum's admissions and ticketing software; provides support in maintaining the integrity of membership data in Altru.
* Responsible for helping to meet and/or exceed earned income goals by promoting museum membership, programs, school and group experiences, birthday parties and special events.
* Talks with visitors about their needs in order to recommend the most appropriate experiences, programs and services.
* Maintains a thorough knowledge of the museum's exhibit content and programs and takes accountability for learning relevant content.
* Consistently punctual and prepared for scheduled shifts, meetings, events or programs.
* Contribute to daily sales target and membership goals
* Become a brand ambassador by quickly developing a deep understanding of our museum, mission and different level memberships
Teamwork and Collaboration
* Works collaboratively with Finance, Information Center and Visitor Experience Managers, Educators, Facilities and Exhibits Teams to ensure all issues involving customer service are resolved.
* Ensures accuracy of data entry and supports Marketing Team in gathering data to support marketing efforts.
* Helps organize and restock front desk supplies and maintains a neat, presentable and welcoming front desk area.
* Helps with crowd control and line management when necessary.
Requirements
Required Education / Certification:
* High School diploma required.
Minimum Experience/Skills/Certificates:
* Previous experience in retail, customer service, general sales or related field.
* Proven success in a consultative sales environment; consistently meets and/or exceeds established measurable goals.
* Excellent data entry skills; requires familiarity with administrative software including email and scheduling.
* Strong computer skills including Microsoft Office, Word, Excel, Power Point and proven ability to learn new systems and software. Experience working with Blackbaud Altru software a plus.
* Self-motivated with a strong work ethic; ability to be both helpful and assertive when promoting museum membership, programs and events.
* Consistently provides quality customer service and is responsive to customer service issues; approaches work with a friendly, self-assured, professional and patient manner.
* Effective communication skills; ability to listen and interpret the needs of the customer and make appropriate recommendations; Spanish or bilingual desirable.
* Must possess excellent interpersonal, organization and problem solving skills; consistently uses good judgment in the presence of museum visitors, other staff, volunteers and community partners.
* Sensitive to diversity including individuals with physical challenges or special needs.
* Knowledge of Stepping Stones Museum for Children is a plus; experience in a non-profit environment preferred.
* Ability to kneel, walk and/or stand for prolonged periods of time; ability to lift and maneuver up to 10 - 50 pounds; operate and load/unload museum resources.
Salary Description
$16.35hr
BIA Customer Service Agent (personal lines)
Agent Job 34 miles from Brookhaven
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Remote Booking Agent - No Experience Required
Agent Job 42 miles from Brookhaven
Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? We're looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary-just a love for travel, a positive mindset, and the eagerness to learn.
As a Booking Agent, You'll:
Arrange Travel Plans: Research and book flights, hotels, cruises, car rentals, and event tickets customized to each client's needs.
Deliver Outstanding Service: Guide clients in planning their trips, answering their questions, and ensuring their travel goes off without a hitch.
Stay In the Know: Keep up with the latest travel trends, destination info, and promotions.
Market Your Business: Share great travel deals, network with potential clients, and build your client base.
Support Clients: Communicate with clients before, during, and after their trips for a seamless experience.
What We're Looking For:
A passion for travel and a desire to help others create memorable experiences
Strong communication and organizational abilities
18 years or older, legally authorized to work in the US
Access to a smartphone with internet (laptop preferred but not necessary)
No experience required-training is provided!
What You'll Enjoy as a Booking Agent:
Work Flexibility: Set your own schedule and work from anywhere with an internet connection
Travel Discounts: Enjoy exclusive travel perks including discounts on flights, accommodations, and more
Professional Training: Become a certified travel expert with comprehensive training
Business Resources: Access a personalized website, marketing tools, and continuous support
Licensed & Insured: Operate confidently with E&O insurance and fraud protection
Unlimited Earning Potential: Earn commissions from bookings and grow your income as your client base expands
Why This Role is a Perfect Fit for You:
This position is ideal for self-driven individuals who have a passion for travel and want to work on their own terms. Whether you want to supplement your income or build a full-time career, this opportunity offers flexibility, growth potential, and the chance to turn your passion into a rewarding business.
Take charge of your future today! Apply now to become a Remote Booking Agent and help clients create dream vacations all over the world!
French/English Call Center
Agent Job 41 miles from Brookhaven
French/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment
French/English Call Center requires:
High school diploma
Work hours: 11:00am 7:15pm & Training is (9am 5pm) for 2 weeks (35 hours a week)
1+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
A clear team player with strong interpersonal skills
Ability to maintain composure when dealing with difficult customer situations
Excellent time management skills must be able to prioritize tasks efficiently
Strong PC skills including MS Office; Word and Excel
Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS
Higher education degree
Previous experience using SAP
Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language
Bilingual French
French/English Call Center duties:
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.