Customer Service Representative
Agent Job In Bismarck, ND
FORCE America, Inc. - one of the leading suppliers of motion and control systems in North America is looking to add a Customer Service Representative to our team. This position located 100% ONSITE at our Bismarck, ND location will provide customer support and supports our company divisions. They provide customer support by responding to inquiries, requests for quotes, answering questions on common product lines, providing updates on existing and escalated orders, processing payments and coordinating with Outside Sales and Distribution teams. The Customer Service Rep is a key role in our office.
Come join our 100% employee-owned company. Enjoy competitive wages and excellent benefits in a busy and fun work environment!
Essential Responsibilities:
Partner with assigned customer base to provide pricing, availability, and updates on order status.
Respond to overflow customer inquiries regarding common product lines, current orders, order escalation, and part availability.
Enter component and sub-assemblies for sales and quotes.
Administrative support including correspondence of email, fax, and providing return authorizations.
Maintain a minimum profit margin.
Complete component pricing and availability inquiries.
Assist inside sales and outside sales team for research work, small projects and pricing.
Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
Other duties as assigned.
Minimum Qualifications:
High School Diploma or GED.
Post-secondary degree or 2 years of relevant work experience.
Experience with assembly or working with customers, preferred.
Basic analytical ability to understand significance of pricing and cost.
Strong mechanical aptitude preferred.
Strong communication skills, written and verbal, most often over the phone.
Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.
Detail oriented and the ability to exhibit patience.
Experience with Microsoft applications to include Outlook, Excel, and Word.
Benefits:
100% Employee Owned - ESOP
401(k) and 401(k) matching
Dental insurance
Health insurance (3 medical plans to choose from)
Paid time off
Referral program
Vision insurance
Education Reimbursement
And more!
Sourcing Specialist
Agent Job 5 miles from Bismarck
Pay Range: $30-$40hr
Duration Long Term
PTS Advance is currently seeking a talented individual to be a Supply Chain - Commercial Sourcing Advisor in a long-term contract position to work under client's technical direction, policies, and procedures. This position will execute and manage SAP purchase orders for material and services, assist with the management of contracts, rates, and agreements. Perform tasks and administrative duties according to clients goal and objectives
Responsibilities:
Develops contracting strategies to establish and maintain relationships with key suppliers and ensure service, commercial terms, and strategy optimization. Leads the development and implementation of regional/local sourcing strategies, decision summaries based on sourcing event and negotiations outcomes.
Leads bid package process from development through purchase order execution and aligns stakeholder and Supply Chain requirements, scope of work, assumptions and clarifications. Participates in vendor pre-bid meeting and site walks, leading the commercial aspects and setting expectations outlined in the request for proposal.
Leads the preparation and negotiation of terms and conditions related to service and/or supply agreements. Manages related rate sheets and ensures cost competitiveness across vendor categories within the enterprise and across the industry.
Runs benchmark studies, gathers and analyzes data, and makes recommendations. Performs root cause analysis related to supply challenges or disruptions. Analyzes and interprets data for use in decision-making and actions in support of business strategy, including total cost of ownership and should cost modeling.
Serves in an advisory role to maintain contract compliance and minimize risk in support of key stakeholders and business units. Acts as a liaison between legal and key stakeholders, maintains master agreements, and initiates contract amendments to frame agreements on behalf of supported business unit. Coaches business unit contract owners to drive performance and compliance of contracts
Fosters communication internally, externally, and between different operational functions. Serves as first line point of contact for concerns related to operating needs, concerns, and Supply Chain support.
Actively seeks and identifies opportunities for value creation (cost savings, cost avoidance, revenue enhancement) and risk reduction. Develops and executes cost savings and strategic sourcing projects while ensuring business continuity and high level of supplier performance. Manages assigned business unit(s) to optimize the supply base and deliver financial benefit. Collaborates with and supports the category management regarding key supplier initiatives.
Collaborates with the assigned business unit(s) to assess all requirements and develop sourcing and contracting strategies for goods and services. Supports the development, management, and execution of commercial initiatives and strategies.
Facilitates issue resolution related to supplier performance, developing awareness of associated operating risks, and qualifying contractors to assure appropriate criteria are adequately addressed.
Develops and maintains relationships with key suppliers to ensure service, commercial terms, and optimal leverage. As needed, develops and tracks KPIs for measuring performance for key suppliers. Facilitate issues resolution related to supplier performance.
Utilizes Supply Chain tools, templates and systems, as prescribed by the Supply Chain function. Collaborates with Supply Chain peers to drive continuous improvement, alignment, and best-in-class process optimization.
Comprehends & interprets commercial, financial, & business data for opportunities and risk. Minimizes risk in Supply Chain processes to support operating components' service requirements, including recognizing appropriate contracting strategies, developing awareness of associated operating risks, and qualifying contractors to assure appropriate criteria are adequately addressed.
Ensures sourcing activities are properly aligned with the expectations of Supply Chain organizations and stakeholder groups, as applicable, while educating and supporting the deployment of best practices. Experience with SAP, Ariba, Tableau, M365, TRACK
Requirements:
Bachelors Degree in Materials Management, Business Administration, Engineering, or similar degree preferred
Two or more years of relevant experience is preferred.
Working knowledge of SAP, ISNetworld, TRACK and ARIBA are preferred.
Safety Champion - portrays a personal example of excellent safety, performance, mindset, and commitment
Ability to communicate clearly at all levels of the organization as well as with suppliers
Must be a team player and maintain a positive attitude
Customer focused and great interpersonal skills
Willing to assume additional responsibilities and self-driven to seek opportunities
Demonstrated ability to understand issues, develop plans, and set metrics to measure progress toward goals
Excellent interpersonal, written, and verbal communication skills
Attention to detail with the ability to multitask and prioritize
Ability to handle day to day tactical concerns while staying on course with long term strategic targets
Customer Advisory Product SME - AI Agents
Agent Job In Bismarck, ND
It is an exciting time to be a part of the Oracle Cloud Development organization. As we continue to rapidly introduce new products and enhancements, we are focused on delivering AI capabilities that will help customers automate and transform their business processes. To support that goal, we are seeking a highly skilled professional to join Oracle's **AI Agent Solutions COE Team** as part of our **AI Agents** initiative.
This is a unique opportunity to drive customer facing consulting/advisory services related to the uptake of practical, scalable AI agent solutions that empower customers and partners to leverage AI technology effectively. This role will focus on educating and coaching customers, partners, and sales solution engineers in the configuration and end-to-end implementation of deployable AI agents templates. These solutions will showcase the power of Oracle's AI Agent platform and enable organizations to build and customize AI agents tailored to their unique needs. Through the documentation of AI Agent best practices, curation of successes and lessons learned, and delivery of education sessions, this team will play a crucial role in elevating the knowledge of our Cloud community in this new and exciting technology.
In this role, you will have access to leading-edge AI tools and resources as you shape how Oracle's customers and partners deploy AI Agents within their organizations. Join our team and be part of an organization that thrives on innovation, collaboration, and delivering value to our customers.
The successful candidate will possess:
+ **Technical Expertise:** Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a plus.
+ **Hands-On Experience:** Proven ability to build and deploy enterprise applications is required, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development. Hands-on experience implementing scalable AI systems is desired though not required.
+ **Framework Proficiency:** Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform is desired.
+ **Enterprise Application Understanding:** Experience with enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities.
+ **Customer Facing Consulting/Advisory Experience:** Ability to engage with customers in productive dialogue to define business requirements, use cases, and desired outcomes. Ability to then translate functional/business requirements into practical, viable, hands-on technical solutions.
+ **Collaboration Skills:** Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions.
+ **Critical Thinking Skills:** Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them.
+ **Communication, Documentation & Education:** Strong ability to create and deliver technical documentation, best practices, and training materials.
+ **Consult with Customers and Partners:**
+ Work closely with customers, partners, and sales solution engineers to understand their requirements and tailor solutions accordingly.
+ Act as a technical advisor to customers and SI partners, guiding them on how to best implement and customize AI agent templates.
+ Provide feedback to product teams to enhance Oracle's AI Agent platform based on real-world use cases and customer interactions.
+ **Develop AI Agent Templates and Solutions:**
+ Partner with product team to design and deploy AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners.
+ Create practical, application-focused agent use cases and best practices that demonstrate how organizations can implement Oracle's AI Agent platform.
+ Ensure all solutions are robust, scalable, and ready for deployment within diverse organizational environments.
+ **Deliver Best Practices and Enablement Resources:**
+ Develop comprehensive documentation, best practice guides, and tools to support customers and partners in deploying and managing AI agents.
+ Establish a centralized repository for all resources, including templates, tools, and guidelines, ensuring accessibility for stakeholders.
+ Deliver workshops, training sessions, and support to enable sales solution engineers, customers, and SI partners to effectively use and extend the provided solutions.
+ **Innovate and Stay Hands-On:**
+ Continuously explore and stay current in cutting-edge techniques in AI, including multi-agent systems and advanced analytics.
+ Partner with product development team to build and refine agent systems using Oracle's AI Agent platform while showcasing hands-on expertise.
+ Serve as a hands-on builder and problem solver, showcasing expertise through hands-on development and testing of AI agent solutions.
+ **Track and Measure Success:**
+ Use project management tools to transparently track deliverables and customer uptake of AI solutions.
+ Deliver monthly updates to relevant teams and stakeholders, highlighting new solutions, best practices, and templates.
+ Conduct regular program reviews, monitor progress, and escalate/address potential risks or issues
Career Level - IC5
**Responsibilities**
**Qualifications Required:**
+ Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services
+ Demonstrated ability to understand, clarify, and translate functional/business requirements into practical, viable technical solutions
+ Experience with enterprise applications such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities
+ Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform is a plus
+ Strong communication skills and analytical skills
+ Bachelor's degree or equivalent in computer science, software engineering, or advanced analytics required
+ Experience working in a fast-paced, dynamic software environment is a plus
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Real Estate Showing Agent - Bismarck
Agent Job In Bismarck, ND
Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Bismarck and surrounding areas to show homes.
Requirements:
You must be a currently licensed real estate agent
You must have access to the MLS
You must have experience showing homes in the greater Bismarck area.
You must be able to show homes using an electronic lockbox
Responsibilities:
Schedule showings on behalf of the buyers agent
Work with buyer clients, listing agents and home sellers to show properties in a timely manner
Conduct home showings in a professional manner
Access the listing via your local MLS
Use apps like ShowingTime to schedule showings for the buyer's agent and their clients
Benefits:
Showing Agents will be paid an average of $32 per home shown but can earn upwards of $50 a home showing, with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
Showing Agents on Showami, have the flexibility of accepting or passing up showing opportunities at their leisure. this means you can pick up showings when you're available and looking for side-gig income.
Opportunity to participate in company contests and promotions!
About Showami
Showami is the fastest, easiest, and most reliable way to have your buyers shown properties when you're not available - without giving up a cent of your commission. We've been networking buyers agents and showing agents since 2016 and have grown to be a nationally recognized company, with agents in every state!
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Assistants in North Dakota.
Respond to this job posting to get more information.
Customer Service
Agent Job In Bismarck, ND
Applicant must be high energy, outgoing, well spoken with strong verbal and written skills. We are looking for a strong driven individual who would like to work for a company that offers advancement as well as excellent benefits package. Pay? Above average plus commission and the empowerment to make many decisions on shift in order to provide your customer with the best possible service.
Applicants must be 18 years of age, poses a high school diploma or equivalent and a valid driver license, though not necessary is strongly preferred. Sales experience and customer service experience is a must. Participant of E-Verify
This is for night and weekend shifts full/part time. .
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Inside Sales
Agent Job In Bismarck, ND
Full-time Description
With all your career options, why not choose a company where you can own part of the business?
MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation, has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.
The
Inside Sales
position is an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.
Inside Sales Responsibilities:
Support the daily sales operations of a building materials distribution center
Work with customers and co-workers to build solid relationships based on trust and competence
Work at a steady pace with familiar processes and co-workers
Think about the steps necessary to make the customer experience successful
Thorough and precise; diagnose problems and provided proven solutions
Opportunity to work within own area of expertise to ensure high-quality, by-the-book, results
The chance to learn and practice in an orderly, stable environment
Be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, and our customers
Able to handle detailed work quickly & correctly
Following up carefully and cheerfully with customers to ensure the preservation of relationships
Support a fast-paced environment with multiple projects going on simultaneously
Open, flowing communication is important
Support outside sales team members
Directly work with long-term customers daily
Finalize and oversee the fulfillment of customer orders
Job Requirements
Detail-oriented and focused; can concentrate on the task at hand for long periods
Avoid over-committing or over-promising
Lead by example, with first-hand knowledge of an area of expertise
Follow established guidelines, structure, and policies, while working with and for others
Cooperative, easy-going, and agreeable in getting along with others
Experienced with Microsoft Office Suite (Excel, Outlook, Word)
Ideal candidates have a few years of inside sales & customer service experience
Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
Strong communication skills
Experience in the construction industry is helpful
Be a team player who isn't afraid of leading
Willing to jump in and roll up your sleeves to help out when necessary
Persuasive teaching style to communicate the company's products and services
Intent on listening and able to communicate concisely while being willing to ask questions
Benefits Package:
Outstanding Family Medical Benefits Package
Substantial Stock Ownership Program
Competitive Compensation Packages
Paid Time Off (PTO) & 8 Paid Holidays Each Year
Employer-Sponsored Family Dental Insurance
401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
Employer-Sponsored Life & Disability Insurance
This job posting is a summary; more details of responsibilities are provided during interviews.
PM21
DOD SkillBridge Fellowship - Medicare Sales Field Agent
Agent Job In Bismarck, ND
**Become a part of our caring community and help us put health first** Are you transitioning from the Military and looking for a DOD SkillBridge Internship opportunity? Are you passionate about the Medicare population, looking for an opportunity to work in sales, and wanting the ability to directly impact your own income potential? If so, we are looking for highly motivated and self-driven individuals to join our team.
Our DOD SkillBridge Internship program will help you obtain your licensing and certification to allow you the ability to sell Medicare plans. Our training program will provide you with the fundamentals needed to sell individual health plan products and educate beneficiaries on our services in a **field** setting.
In this **field** position, you will work closely with a mentor to build community relationships, drive self-generated sales, and meet sales goals and metrics. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, telephonic, and virtual interactions. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a **field** setting. Some of our additional products include: Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
**Use your skills to make an impact**
Additional Job Description
**Required Qualifications**
+ **You must be a transitioning Servicemember that already has approval to participate in the DOD SkillBridge program**
+ Prior experience using multiple applications/software and multiple screens simultaneously
+ This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
+ Must reside in the local territory that you would like to participate in the DOD SkillsBridge program
**Preferred Qualifications**
+ Active Health Insurance license
+ Active Life Insurance license
+ Associate's or Bachelor's degree
+ Engaged with the community through service, organizations, activities and volunteerism
+ Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
+ Strong organizational, interpersonal, communication and presentation skills
+ Proficient use of Microsoft Office and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
**Additional Information**
+ **While we have many positions open across the United States and Puerto Rico, this internship must have the availability at your desired location(s) for you to be considered.**
+ Upon completion of our training program you must be able to complete and pass the insurance licensing exams and the AHIP certification (all paid for by Humana).
+ At the completion of the DOD SkillBridge Internship program, the goal is to transition you to full-time employment with Humana as a Medicare Sales Field Agent. However, this is not guaranteed.
+ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**Social Security Task:**
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an offer will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website.
**Virtual Pre-Screen:**
As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a Modern Hire interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.
\#MedicareSalesReps
**Scheduled Weekly Hours**
40
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Front Desk Agent
Agent Job In Bismarck, ND
Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Representative
Agent Job In Bismarck, ND
Do you like to be on the phone talking with Customers? Prefer a fast paced environment? Get satisfaction by helping people solve problems? Would you like a Casual Dress code and FUN work environment? YES, YES, YES…then CrossCountry Freight Solutions has a job for you. As an LTL trucking company, we deliver a wide variety of freight to business and residential throughout the upper Midwest. We are now hiring for a Full-time Customer Support Specialist at our Bismarck, ND location. We are seeking a forward thriving, highly motivated, team orientated individual to work in a fast paced environment.
This position will handle incoming phone calls and interact with our customers in a courteous and professional manner. Take necessary shipping information from customers to schedule pick-ups and route shipments based on established policies and procedures. Process and confirm orders. Refer callers to appropriate personnel.
Hours: Monday - Friday, 10am-6:30pm (Central Time) No weekends! No Holidays!
Pay: $17-$20/hour DOE
Benefits:
* Medical, Vision, Dental, Supplemental, and Life Insurances available.
* Paid time off, paid holidays, paid community volunteer time, 401k retirement plan and QUARTERLY match.
* Casual dress code
* Bilingual - preferred but not required.
#CCADM
Customer Service Representative
Agent Job In Bismarck, ND
Eide Ford Lincoln is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Bismarck, North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position.
Compensation & Benefits:
The compensation for this role is a competitive base salary plus commission, providing a potential for high earnings, paid biweekly. In addition, our full-time employees are eligible for a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement plan, HSA account, paid time off, and employee discounts.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Act as the first point of contact for customer inquiries and concerns
- Provide information about products and services offered by the dealership's service department
- Conduct follow-up calls with customers to ensure satisfaction with their service experience
- Resolve customer complaints or issues with a high level of empathy and professionalism
- Maintain and update customer records in the company database
- Collaborate with other departments to ensure smooth and efficient customer service processes
- Meet and exceed sales targets and goals set by the dealership
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
- Knowledge of the automotive industry is not needed, we will train
- Willingness to work flexible hours, including evenings and weekends
EEOC Statement:
Eide Ford Lincoln is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage all qualified individuals to apply for this position.
Customer Service Representative - Bismarck, ND
Agent Job In Bismarck, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Part-time Customer Service Representative
Agent Job In Bismarck, ND
Executive Air Taxi Corporation is a full service FBO in Bismarck, ND. Our mission is to provide the public and our community with high-quality air transportation and aviation services. We are currently seeking a highly energetic and customer-focused individual to join our talented team as a part-time Customer Service Representative.
The ideal candidate:
Has superior customer service skills
Must be detail oriented
Has excellent time management
Has previous experience with Accounts Payables and Accounts Receivables preferred
Is proficient in Microsoft Office Suite
This individual must be able to work in a dynamic fast paced environment, have robust customer service skills, be a team player and be dependable. Light bookkeeping and data entry are required for this position.
Hours:
Hours are Monday-Friday 4P-7P and every other weekend. There are times when this position may require additional hours.
Check us out at *********************
Customer Service Rep(01872) - 119 East Century Avenue
Agent Job In Bismarck, ND
Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Agent Job In Bismarck, ND
Eide Ford Lincoln is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Bismarck, North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position.
Compensation & Benefits:
The compensation for this role is a competitive base salary plus commission, providing a potential for high earnings, paid biweekly. In addition, our full-time employees are eligible for a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement plan, HSA account, paid time off, and employee discounts.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Act as the first point of contact for customer inquiries and concerns
- Provide information about products and services offered by the dealership's service department
- Conduct follow-up calls with customers to ensure satisfaction with their service experience
- Resolve customer complaints or issues with a high level of empathy and professionalism
- Maintain and update customer records in the company database
- Collaborate with other departments to ensure smooth and efficient customer service processes
- Meet and exceed sales targets and goals set by the dealership
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
- Knowledge of the automotive industry is not needed, we will train
- Willingness to work flexible hours, including evenings and weekends
EEOC Statement:
Rep (Bismarck ND)
Agent Job In Bismarck, ND
Are You Ready for Limitless Career Mobility & Unlimited Earning Potential??
You Are:
Competitive and motivated by unlimited earning potential!
Excited at the chance to enrich customers lives through technology!
A good listener and able to multi-task in a fast-paced environment!
Able to show empathy when customers are frustrated and not just sympathy!
Possess the desire to lead others-this is a management track opportunity!
Know this is a career, not just a job-this role has limitless opportunity!
What We Look For:
1-3 years retail/customer facing/sales experience preferred but not required.
Individuals who are committed to challenging themselves, motivated to lead and ready to start a career with high-earning potential.
What We Offer:
Unlimited Earning Potential
Fun, Supportive Team Environment
Career Growth - Promotional Opportunities & Ongoing Development
Paid Training
Competitive Benefits Package
Employee Discounts*
This role is being sourced by Moby Consulting, a recruiting firm that takes your future seriously, so we take the time to vet our partner companies. Our team never sets our candidates up for failure, so we will work hard to ensure you and the role are a perfect fit!
Cust Serv Rep
Agent Job In Bismarck, ND
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Large Case Integrated Rep
Agent Job In Bismarck, ND
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Unum Senior Account Executive is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Senior Account Executive is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Senior Account Executive is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment.
"Existing remote employees and field-based employees are eligible to apply."
**Principal Duties and Responsibilities**
+ Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service.
+ Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines.
+ Identify and procure new customer sales opportunities in partnership with brokers in territory
+ Execute on the annual renewal strategy in support of office renewal goals.
+ Manage the inforce block of business to build new/integrated sales opportunities with existing clients
+ Manage a high volume quote/sales activity territory with primary focus on mid to large-sized employers
+ Represent both Group, Dental/Vision and Voluntary products in the local market
+ Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers.
+ Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business.
+ Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance.
+ Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges.
**Job Specifications**
+ Bachelors degree required
+ Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements)
+ Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services
+ Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player
+ Superior interpersonal, communication and presentation skills
+ Ability to quickly analyze, adapt, incorporate and apply new information and concepts
+ Strength in applying accurate logic and common sense in making decisions
+ Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
+ Excellent time management, organization and project management abilities
+ Ability to aggregate a variety of statistical data and draw accurate conclusions
+ Demonstrate a willingness to experiment with new ideas, within acceptable boundaries
+ Full understanding of underwriting and risk concepts.
+ Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment
+ Ability to travel
+ Preference for certification as LG Case GR, LG case VB or successful completion of the Management Development Program
+ Prior qualification for Sales Conference
+ Balanced production in all products consistent with goal attainment across multiple years
+ Demonstrated leadership within the office
\#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Annual Draw $90,000 - $120,000
This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Insurance Agent - Bismarck, ND
Agent Job In Bismarck, ND
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
* Diversify their income through our portfolio of property and casualty, life and health lines.
* Have the flexibility to manage their schedules to balance their careers and personal interests.
* Educate clients and prospects about our products and services.
* Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
* Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
* Opportunities to earn performance-based global trips and financial rewards.
* Access to continued learning and marketing resources.
* Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
* There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
* Entrepreneurial, motivated, and goal driven.
* A strong communicator with excellent business acumen.
* Committed to linking your efforts with tangible rewards.
* Passionate about making positive impacts in their communities.
Required Licenses*
* Property/Casualty State Insurance License*
* Life/Health State Insurance License*
Preferred Experience
* Bachelor's Degree
* 2+ years of experience in the insurance and or financial services industry
* 5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
* These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank. The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
Business Insurance Advisor - Sales
Agent Job In Bismarck, ND
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Advisor at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Business Insurance Advisor on the Sales team, you'll develop leads into qualified opportunities, recommend solutions to meet the clients' expectations, and manage the executive-level client relationships while appropriately delegating daily activities to practice group team-members as appropriate. These activities are accomplished by building client relationships and consultative sales skills while utilizing the MMA sales model and value-added resources. Includes cross-selling to other business lines.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* Business-to-business sales experience with demonstrated sales successes
* Passion for sales and extremely goal oriented with the ability to work independently and on a team
* Enjoys networking and making connections within the community
* Strong phone sales and outside prospecting skills
* Driven, disciplined, achievement-focused, coachable, and professional
* Positive attitude and enjoy working with people
* Proactive in problem solving skills with the ability to adapt and think ahead
These additional qualifications are a plus, but not required to apply:
* Bachelor's degree in business or related field
* Property & Casualty License
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick:
* ************************************
* **********************************
* *******************************************************
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI
Representative II, Customer Service Ops
Agent Job In Bismarck, ND
**What Customer Operations Support contributes to Cardinal Health** Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**Shift: Hours: Monday-Friday 10:00 am - 6:30 pm EST**
**Responsibilities:**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**Qualifications:**
+ High school diploma preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 per hour -$22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 05/02/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************