Customer Service Representative
Agent Job 21 miles from Bel Air
Job Type: Full Time
Company: Carotrans
Join Our Team at Carotrans Baltimore!
About Us:
Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.
Key Responsibilities
Provide exceptional customer service to clients via phone and email.
Assist customers with booking shipments, tracking freight, and resolving inquiries.
Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
Maintain strong relationships with customers by providing timely updates and solutions.
Identify opportunities to improve customer satisfaction and operational efficiency.
Qualifications
Strong communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Word, Outlook)
Detail-oriented with excellent organizational skills.
Why Join our Team?
Competitive salary and benefits package.
Opportunity for a career growth with a global logistics leader.
Collaborative and supportive team environment.
Insurance Agent
Agent Job 21 miles from Bel Air
The Business Development Insurance Agent plays a vital role in expanding our policyholder community by building business relationships, generating referrals, cultivating sales opportunities, and maintaining ongoing sales efforts. This role is essential for promoting our products and services and strengthening partnerships with credit unions and clients.
What's in it for you?
Base pay
plus
incentives, bonuses, profit share, paid holidays, paid time off, exotic award trips, excellent benefits, and paid training.
We offer a base salary of $65,000.00 plus uncapped commission!
This position is a fit for you, if you:
Are driven and goal oriented
Are technologically savvy
Have a high level of integrity with the desire to help others
Are coachable
Are positive
Are resilient
Responsibilities:
Maintain a valid insurance sales license and fulfill continuing education requirements as needed.
Engage with credit union members through various channels to offer insurance products and services available through credit union membership.
Drive referrals through existing and new business relationships.
Acquire new SEG/Business Opportunities (minimum 1 per month).
Foster relationships with credit union contacts to identify and generate new sales opportunities.
Successfully complete training and required sales courses.
Assess client and member needs to provide tailored insurance solutions that protect families and add value to credit union members.
Close sales efficiently, ensuring all relevant paperwork is completed accurately and submitted to the appropriate credit union.
Develop and sustain professional relationships with credit union staff, worksite personnel, and other employer group contacts.
Participate in weekly and monthly sales meetings as required by the regional manager or sales leader.
Follow attendance and reporting procedures as directed by the regional manager.
Submit non-branch activity logs same day of off-site visits.
Consistently achieve daily PRO level sales and report total premiums, deductions, new members, and annual savings to credit unions, when applicable.
Produce accurate, high-quality applications and documentation, submitting them per the manager's schedule.
Collaborate with credit union branch managers to maximize sales potential.
Uphold and demonstrate PFP Core Values: Caring, Drive, Resilience, Integrity, and Passion.
Qualifications:
Proven track record in sales.
Insurance sales experience and/or licensing preferred.
Strong communication skills, both verbal and written.
Ability to travel to worksite locations as required.
Proficiency with internet and email communication.
Access to a reliable internet connection from a secure location.
Coachable with a willingness to learn and adapt.
Strong interpersonal skills and ability to work collaboratively with others.
Excellent time management, organizational, and prioritization skills.
High attention to detail.
Consistently maintain a positive attitude and professional demeanor.
Demonstrate ethical sales practices and ensure compliance with all relevant regulations.
Registered Financial and Insurance Agent
Agent Job 35 miles from Bel Air
Be there for your neighbors. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
The State Farm agent opportunity is one of the best small business opportunities in America. If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm independent contractor agent in Lancaster, PA.
If you are someone who:
o Wants to run your own business
o Is motivated by helping people daily and making a difference in the community
o Is driven by achievement and the potential for financial success
o Can drive results by leading a team
Then being a State Farm agent may be a great fit for you! No prior experience as an insurance agent is required.
We offer a paid training program along with company support, mentorship and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services and banking needs.*
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission-based but may also include servicing commissions and bonus potential. No base compensation is available with this opportunity. This is a business opportunity with potential for both profit and loss. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
*Banking products offered by U.S. Bank National Association Member FDIC. Mortgage loans offered by Quicken Loans, LLC; NMLS #3030; *************************** Equal Housing Lender. Licensed in 50 states.
Commercial Insurance Agent
Agent Job 35 miles from Bel Air
BCF Group is a modern insurance agency based in Lancaster, PA, focused on managing risk for businesses, families, and individuals. They help clients understand the cost of risk versus the cost of insurance to improve their risk profile and bottom line.
Role Description
This is a full-time hybrid role for a Commercial Insurance Agent at BCF Group, Inc. The Commercial Insurance Agent will be responsible for managing risk and providing customer service. This role is based in Lancaster, PA.
Qualifications
Insurance Brokerage and Insurance skills
Customer Service proficiency
Proactive approach to risk
Strong communication and interpersonal skills
Ability to analyze and assess risk
Knowledge of insurance products and relevant regulations
Bachelor's degree or at least 5 years' experience in risk management
Property and Casualty Insurance license
Insurance Sales Agent
Agent Job 16 miles from Bel Air
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Customer Service Representative
Agent Job 41 miles from Bel Air
Customer Service Representative (CSR)
We are on the search for a highly capable Customer Service Representative to join our team in Grasonville, Maryland. In this role, you will be vital in handling customer support, sales, and showroom duties. This role will require you to interact with customers in our showroom and manage customer inquiries in a call center environment.
Responsibilities:
Provide exceptional customer service by answering inbound calls and responding to customer inquiries
Manage order entries and schedule appointments, ensuring accuracy and efficiency in all transactions
Utilize web-based tools such as JobTread, Google Earth, Sales CRM and Microsoft applications for data entry and customer communication
Maintain comprehensive product knowledge to provide efficient and accurate customer support
Handle customer correspondence via email, phone, and JobTread professionally and promptly
Work within a call center environment, efficiently managing a multi-line phone system
Foster in-person communication when necessary, providing excellent service to all customers
Develop and maintain an understanding of sales and design to better assist customers
Show a willingness to learn and adapt to changing customer service and sales environments.
Requirements
Outgoing and energetic personality that is eager to interact with customers.
Proven experience in answering inbound calls professionally and courteously.
Prior work experience in a call center customer service role. (preferred)
Strong customer service skills, including the ability to manage and respond to different customer situations with diplomacy and tact.
Accurate data entry skills, with attention to detail and proficiency in entering customer information into databases.
Experience with email correspondence, including responding to customer inquiries and complaints via email.
Ability to handle both inbound and outbound calls, including customer complaints and inquiries.
Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and creating reports.
Proficiency in Microsoft Word, including creating and editing documents, formatting text, and using templates.
Experience scheduling appointments, including managing customer schedules, confirming appointments, and rescheduling as necessary.
What Coastal Pools Offers You
Amazing new design studio / call center
Work in an industry making customers dreams come true
Mon - Friday work ours 8-5
401(k)
Dental insurance
Vision insurance
Health insurance
On-the-job training
10 Days PTO after 90 days - Accrual System
15 Days PTO Max
Additional 8 Paid Holidays
If you are the type of person that makes people feel welcome with an energy and positivity that you can feel through the phone, what are you waiting for? Come join the Coastal Pools Team today!
Insurance Sales Agent
Agent Job 30 miles from Bel Air
Ability to sell through multiple insurance carriers
Access to sell to our millions of AAA members for preferred lead generation
Company paid incentive trips for top performers
Sales focused with a dedicated Customer Service & Policy Retention teams
Opportunity to build your book and make renewal income
What we can offer you:
A competitive base salary, plus unlimited monthly commission opportunity
3+ weeks of Paid Time Off - rollover and buyout options available
8 Paid Holidays
401(k) plan with employer match up to 7% (Traditional and Roth available)
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
The primary duties of the Insurance Sales Agents are:
Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain partnerships with insurance company representatives and underwriters
Minimum Qualifications:
This is an in-office position. Candidates must reside within a commutable distance from Glen Burnie, MD
2+ years of experience in a sales environment meeting set metrics
Experience in networking and prospecting to generate your own leads
Ability to obtain a Property and Casualty License and Life License within 60 days of hire
Ability to learn new computer programs & multi-task
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Customer Service Agent
Agent Job 28 miles from Bel Air
Job Title: Customer Service Agent Contract Duration: 12 Months Pay range $15 - 36/hr Work Type: Onsite Requirement Associate degree preferred high school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Experience and/or basic project accounting or costing principles is desired.
Able to influence diverse teams to accomplish tasks/goals.
Responsibility Level:
Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizes technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations.
Analyzes and assesses technical team performance and makes adjustments as needed to enhance customer satisfaction in a cost-effective manner.
Principal Duties:
Receives customer requests for unscheduled or scheduled service.
Determines customer needs and matches appropriate Technician or Team Lead to the need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Upon completion, reconciles all service requests daily.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Ensures Technicians are provided with daily schedules.
Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Assists with the creation of L&M quotations.
Develops and maintains viable long-term relationships with customers and subcontractors.
Prepares yearly, monthly, and weekly execution plans for PSA scheduled service visits.
Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during the monthly business review.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Facilitates administration of warranty claims.
May guide and prioritize the activities of the Customer Service Agent Assistants.
Periodically performs duties of the Customer Service Agent Assistant as overflow demands.
Other duties and administrative activities as assigned
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company
Leading provider of intelligent building solutions. Offers a full range of systems and digital solutions to make buildings safer, more comfortable, efficient, and sustainable. Focused on helping clients achieve their mission goals and improve operational efficiency.
25-17765 #gttnonit #gttjobs
Customer Service Representative - Newark
Agent Job 34 miles from Bel Air
What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.
Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.
Regarding COVID:
Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.
Join our team today!
Benefits:
EMG employees enjoy a wide range of benefits including:
On-the-Job Training
Contests and Bonuses
No Late Evenings
No Sundays
Health Insurance
Paid Time Off
Company Holidays
Direct Deposit
Payroll Advance Program
What you need to do the CSR job:
Excellent customer service skills
Strong sales skills, including cross-selling
Enjoy public contact
Able to work well under pressure
Problem solving skills
Details:
High school diploma or GED
Customer Service experience preferred
Consumer Loan experience preferred
Cash Handling experience preferred
4am Inbound (Stocking) (T1875)
Agent Job 36 miles from Bel Air
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Execute a detailed, accurate and efficient sorting operation.
Stock, organize and store reserve product and straighten merchandise on sales floor.
Maintain product availability on the salesfloor for GM categories.
Operate powered equipment as necessary while unloading freight or moving merchandise.
Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Create a welcoming experience by greeting guests as you are completing your daily tasks.
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
Thank guests and let them know we're happy they chose to shop at Target.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go:
Must be at least 18 years of age or older
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Customer Sales & Service Rep I
Agent Job 21 miles from Bel Air
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Client Services Representative
Agent Job 25 miles from Bel Air
Job Title: Client Services Representative
Employment Type: Contract to Hire
Pay Rate: $21-$24 per hour
Work Arrangement: Fully Onsite
Job Description:
We are seeking a dedicated and detail-oriented Client Services Representative to join our team in Owings Mills, MD. This role is fully onsite and offers a contract-to-hire opportunity. The ideal candidate will assist sales representatives and clients to ensure smooth order processing and provide exceptional customer service.
Responsibilities:
Assist sales representatives with order processing and client communications.
Facilitate smooth order processing from initiation to completion.
Address client inquiries and resolve issues promptly.
Maintain accurate records of client interactions and transactions.
Collaborate with internal teams to ensure timely delivery of products and services.
Provide support in managing client accounts and maintaining client satisfaction.
Qualifications:
Previous experience in customer service or client relations.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work onsite in Owings Mills, MD.
Benefits:
Competitive pay rate of $21-$24 per hour.
Opportunity for contract-to-hire based on performance.
Collaborative and supportive work environment.
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job 21 miles from Bel Air
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Cartoon Network Hotel Lead Guest Experience Agent
Agent Job 35 miles from Bel Air
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Cartoon Network Hotel is an attraction in Lancaster, PA. We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Front Desk Leader to welcome our guests and enhance their experience, while being a leader for the rest of this department.
We are currently looking for a:
Cartoon Network Hotel Lead Guest Experience Agent
Roles & Responsibilities:
* Handles guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations and take same day reservations and, when necessary, future reservations following hotel rate structures, discounts and sell strategies. Handles guest check ins/check outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner, Cancels room reservations according to procedures
* Assist with cash drops or drawer preparation, when a manager is not available
* Help Front desk staff troubleshoot in certain situations
* Assist front desk staff in communicating with guest complaints, when a manager is not available
* Complete additional tasks assigned by the Front Desk Manager
* Execute Manager On Duty responsibilities as assigned
* Encourage guests to go sign up for an activity or purchase arcade/ VR tokens
* Perform all check-in and check-out procedures
* Collect and process payments for guests
* Kindly welcome guests upon arrival, and assign their room
* Provide the guest with information about our hotel, and the amenities available
* Respond to guest complaints in a timely and professional manner
* Communicate with the housekeeping team to ensure the guests room is clean and furnished to accommodate the guest
* Offer additional services to the guest at time of check-in (arcade, retail store, barista, and Cartoon Kitchen)
* Operate the POS station in the retail store
* Maintain a safe, clean, and organized work environment
* All other assigned duties
Team member benefits:
* Competitive compensation
* Comprehensive health and wellness package
* 401k Savings and Investment plan
* Free admission to Palace Parks in the continental US
* A generous paid time off program
Do not miss the chance to spark your career now!
Call Center Specialist
Agent Job 21 miles from Bel Air
The Call Center Specialist is the first point of contact for members of the community trying to reach agency staff. They are responsible for providing supportive, efficient, high-quality customer service. The Call Center Specialist will be part of a team of 6 handling calls for a small to medium sized call center. They follow established protocols to perform daily tasks such as scheduling appointments and assisting clients with information for multiple locations. They facilitate communication between clients, vendors and community members with staff.
Key Role Responsibilities
* Perform the duties and responsibilities of the CSR (client service representative) position, including registration, scheduling, insurance verification, referrals, medical records, and enrollment, in order to ensure one-call resolution.
* Collect necessary information for services; consent to treat, demographics, etc. to ensure accurate data for billing claims.
* Respond promptly and appropriately to questions/concerns/complaints and attempt immediate resolution. Assess and identify caller needs in order to connect them with the appropriate services within the agency or through established external partners.
* Record required client information accurately and promptly in the electronic health record.
* Provide good customer service, marked by culturally-competent, client-centered, ethical, respectful, inclusive and professional access for clients, visitors, partners and the broader community.
* Collaborate with team members to improve workflows, maintain/update standard operating procedures and to improve client satisfaction.
* Take personal responsibility for their professional appearance and their workspace, ensuring that both represent the agency in a positive manner.
* Contribute to department goals and objectives. Adhere to department policies, procedures, quality standards and safety standards. Comply with rules, regulations, policies, and procedures of all applicable agency, local, state, federal and regulatory bodies.
Key Agency Responsibilities
In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment:
* Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance
* Actively participates in performance improvement activities and actively participates in advocacy activities that support the agency mission
* Performs other duties on an as-needed basis
* Protects clients' confidentiality by maintaining compliance with HIPAA and other health care related IT security regulations
Knowledge, Experience and Skills
Formal Education and Training
* High school diploma or GED is required
Experience
* One year of experience in customer service required
* Experience working with people who are experiencing homelessness or from low-income backgrounds
* Experience working with computers and databases, preferably medical or insurance systems
* Bilingual (Spanish) highly preferred (premium paid associated)
* De-escalation training preferred
Skills
* Excellent customer service, with ability to clearly communicate verbally and in writing
* Must be able to maintain confidentiality in all circumstances
* Must be able to remain calm in highly inflammatory circumstances, providing and taking clear direction and maintaining a respectful demeanor
* High level of motivation, initiative and responsibility
* Able to work with interdisciplinary teams
* Able to cope with interruptions, be flexible and be a team player
Health Care for the Homeless is an equal opportunity employer.
Insurance Sales Agent
Agent Job 40 miles from Bel Air
Ability to sell through multiple insurance carriers
Access to sell to our millions of AAA members for preferred lead generation
Company paid incentive trips for top performers
Sales focused with a dedicated Customer Service & Policy Retention teams
Opportunity to build your book and make renewal income
What we can offer you:
A competitive base salary, plus unlimited monthly commission opportunity
3+ weeks of Paid Time Off - rollover and buyout options available
8 Paid Holidays
401(k) plan with employer match up to 7% (Traditional and Roth available)
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
The primary duties of the Insurance Sales Agents are:
Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain partnerships with insurance company representatives and underwriters
Minimum Qualifications:
This is an in-office position. Candidates must reside within a commutable distance from Annapolis, MD
2+ years of experience in a sales environment meeting set metrics
Experience in networking and prospecting to generate your own leads
Ability to obtain a Property and Casualty License and Life License within 60 days of hire
Ability to learn new computer programs & multi-task
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Customer Sales & Service Rep I
Agent Job 37 miles from Bel Air
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Pilot - CBP Air Interdiction Agent
Agent Job 28 miles from Bel Air
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Cartoon Network Hotel Lead Guest Experience Agent
Agent Job 35 miles from Bel Air
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The service driven Lead Guest Experience Agent (Front Desk) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience.
This role is essential in making a great first impression for our guests!
We are currently looking for a:
Cartoon Network Hotel Lead Guest Experience Agent
Roles & Responsibilities:
Roles & Responsibilities:
Supervisory Duties:
* Assist with the daily supervision of the guest experience/front desk team and any other assigned departments
* Lead by example, attitude, and as a representation of Cartoon Network Hotel's core values
* Act as an approachable mentor and coach to all assigned team members
* Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests
* Become knowledgeable of performing the essential duties of all assigned front desk positions and backfill these positions when needed
* Participate in new-hire orientation and training activities for all assigned employees
* Ensure that all required meal and other breaks are being given in accordance with PA law
* Assist with team scheduling and timekeeping activities
Departmental Duties:
* Greet and interact with guests in a warm, friendly, fun, and professional manner
* Maintain a neat, clean, and professional appearance
* Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment
* Ensure a smooth check-in and check-out process for guests
* Deliver guest amenities as requested
* Accurately process guest payments while maintaining PCI compliance
* Operate internal communication devices in an efficient and professional manner while answering and transferring calls
* Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints
* Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner
* Keep the front desk area clean and neat by sanitizing surfaces and office equipment
* Demonstrate a working knowledge of all services and facilities of the property
* Comply with all standard operating procedures
* Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis
* Provide guests with insightful information about other nearby parks and properties
* Inform guests of events and activities that may be occurring during their visit
* Promptly escalate any maintenance issues or emergencies to the appropriate authorities
* Assist with operating the retail shop, Point-of-Sale (POS) system, as needed
* All other duties assigned by leadership
Education and Experience:
* High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered
* 1+ year of previous hospitality or front desk experience required
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
* Must be at least 18 years of age to comply with PA Child Labor Laws
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Must have reliable transportation to and from work for your scheduled shift
* Ability to comply with all uniform policies
* Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
* Ability to portray a positive, outgoing, professional attitude
* Ability to handle pressure and difficult situations with poise and finesse
* Must possess strong written and verbal communication skills
* Must possess strong attention to detail and problem-solving abilities
* Ability to accurately use Point of Sale (POS) and/or other cash handling equipment
* Ability to use office technology and equipment, such as PC, software, and copier
* Must possess a general understanding of accounting practices and ability to compile facts and figures
* Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
* Ability to follow direction, multi-task, and work as part of a team as well as independently
Physical Requirements:
* Ability to stand in place for long periods of time
* Ability to stand, walk, and remain on feet for majority of the workday
* Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
* Ability to remain sedentary for extended periods of time, while using a computer
* Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds
Working Conditions:
* This role will be based in an indoor lodging setting, predominantly at the front desk
* Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
* Subject to frequent interruptions and may need to reprioritize activities
* Subject to constant repetitive motion
Team member benefits:
Working at the Cartoon Network Hotel is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Cartoon Network Hotel employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
* Flexible schedule
* Ability to cross-train and learn unique skills across various departments
* Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
* Invitations to exclusive company-sponsored employee events throughout the season
We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than the Cartoon Network Hotel. Apply today!
Do not miss the chance to spark your career now!
Call Center Specialist
Agent Job 21 miles from Bel Air
The Call Center Specialist is the first point of contact for members of the community trying to reach agency staff. They are responsible for providing supportive, efficient, high-quality customer service. The Call Center Specialist will be part of a team of 6 handling calls for a small to medium sized call center. They follow established protocols to perform daily tasks such as scheduling appointments and assisting clients with information for multiple locations. They facilitate communication between clients, vendors and community members with staff.
Key Role Responsibilities
Perform the duties and responsibilities of the CSR (client service representative) position, including registration, scheduling, insurance verification, referrals, medical records, and enrollment, in order to ensure one-call resolution.
Collect necessary information for services; consent to treat, demographics, etc. to ensure accurate data for billing claims.
Respond promptly and appropriately to questions/concerns/complaints and attempt immediate resolution. Assess and identify caller needs in order to connect them with the appropriate services within the agency or through established external partners.
Record required client information accurately and promptly in the electronic health record.
Provide good customer service, marked by culturally-competent, client-centered, ethical, respectful, inclusive and professional access for clients, visitors, partners and the broader community.
Collaborate with team members to improve workflows, maintain/update standard operating procedures and to improve client satisfaction.
Take personal responsibility for their professional appearance and their workspace, ensuring that both represent the agency in a positive manner.
Contribute to department goals and objectives. Adhere to department policies, procedures, quality standards and safety standards. Comply with rules, regulations, policies, and procedures of all applicable agency, local, state, federal and regulatory bodies.
Key Agency Responsibilities
In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment:
Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance
Actively participates in performance improvement activities and actively participates in advocacy activities that support the agency mission
Performs other duties on an as-needed basis
Protects clients' confidentiality by maintaining compliance with HIPAA and other health care related IT security regulations
Knowledge, Experience and Skills
Formal Education and Training
High school diploma or GED is required
Experience
One year of experience in customer service required
Experience working with people who are experiencing homelessness or from low-income backgrounds
Experience working with computers and databases, preferably medical or insurance systems
Bilingual (Spanish) highly preferred (premium paid associated)
De-escalation training preferred
Skills
Excellent customer service, with ability to clearly communicate verbally and in writing
Must be able to maintain confidentiality in all circumstances
Must be able to remain calm in highly inflammatory circumstances, providing and taking clear direction and maintaining a respectful demeanor
High level of motivation, initiative and responsibility
Able to work with interdisciplinary teams
Able to cope with interruptions, be flexible and be a team player
Health Care for the Homeless is an equal opportunity employer.