Agent Jobs in Bayamn, PR

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  • Marine Interdiction Agent

    U.S. Customs and Border Protection 4.5company rating

    Agent Job In San Juan, PR

    Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent. AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939-$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Example annual compensation for the first three years at our new-hire locations (Fajardo, PR, and St. Thomas, VI) (RUS + LEAP + RI) GS-11 1st year annual pay - $110,909 GS-12 2nd or 3rd year annual pay - $132,931 GS-13 3rd year of annual pay - $158,075 Example annual compensation for the first three years at our new-hire locations (Key West and Marathon, FL) (Locality Salary Table + LEAP) GS-11 1st year annual pay - $98,431 GS-12 2nd or 3rd year annual pay - $117,979 GS-13 3rd year of annual pay - $140,293 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI): Upon Entrance on Duty (EOD) in Caribbean Air and Marine (CAMB) locations, you may be eligible to receive a Recruitment Incentive, pending budgetary approval and per the terms outlined in agency policy. The Caribbean Incentive is 25% of an employee's annual salary. Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale,Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of - 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: Brownville, TX Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction. Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest. Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property. Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions. Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence. Highly skilled in writing comprehensive arrest, criminal and incident reports. Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums. Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $73.9k-96.1k yearly 10d ago
  • EVERGREEN - FEMA - Disaster Relief Agent

    Atento 4.4company rating

    Agent Job In Caguas, PR

    Atento is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position pay 15.30 an hour and you will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. YOU MUST RESIDE IN PUERTO RICO Your qualifications * At least six (6) months of customer service experience required * Ability to speak and read English clearly, professionally, and fluently * Ability to type a minimum of 25 WPM (words per minute) * Ability to pass a federal background check * Ability to comply with moderate computer usage * Ability to work nights and weekends, as well as overtime and/or holidays as needed * Experience with and/or ability to use call center telephony equipment * Hardwired internet (ethernet) connection * Private work area and adequate power source Experience with FEMA is preferred, but not required Essential Duties & Responsibilities: * Navigate to the appropriate pre-scripted responses which CSR must read verbatim to provide basic general and claims-specific information * Utilize standard technology such as telephone, email, and web browser to complete work tasks * Complete basic call-related input in computer terminal to phone inquiries such as clicking buttons to confirm answers * Assist callers * Refer escalated calls as needed to supervisor Home Office Requirements: * Hardwired internet (ethernet) connection * Internet download speed of 15mbps/ Upload 5+ or higher required (you can test this by going to ****************** * Private work area and adequate power source * All equipment will be provided by Atento but must be picked up in our physical office located in Caguas, Puerto Rico. We can provide accommodations to pick up equipment if you live 100 miles from site. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $38k-64k yearly est. 60d+ ago
  • Reservations Agent

    Sonesta 4.6company rating

    Agent Job In San Juan, PR

    Reservations Agent assists customers with the planning and booking aspect of their vacation or stay. They may support customers in person, on the phone, online or a combination of these. They answer customers' questions, make travel suggestions and book rooms and tickets. Job Description * Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. * Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. * Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures. * Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same. * Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times. * Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same. * Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts. * Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis. * Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Pharmacy, Dental, and Vision Insurance * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Paid Funeral Leave * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Referral Incentive * Doctor Clinic * Sick Incentive * Development Programs * Milestone (Years of Service) Incentive * Employee Cafeteria * Company Paid Life Insurance * Company Paid Short-Term and Long-Term Disability Insurance * Various Employee Perks and Discounts Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $26k-30k yearly est. 25d ago
  • Customer Advisory Product SME - AI Agents

    Oracle 4.6company rating

    Agent Job In San Juan, PR

    It is an exciting time to be a part of the Oracle Cloud Development organization. As we continue to rapidly introduce new products and enhancements, we are focused on delivering AI capabilities that will help customers automate and transform their business processes. To support that goal, we are seeking a highly skilled professional to join Oracle's **AI Agent Solutions COE Team** as part of our **AI Agents** initiative. This is a unique opportunity to drive customer facing consulting/advisory services related to the uptake of practical, scalable AI agent solutions that empower customers and partners to leverage AI technology effectively. This role will focus on educating and coaching customers, partners, and sales solution engineers in the configuration and end-to-end implementation of deployable AI agents templates. These solutions will showcase the power of Oracle's AI Agent platform and enable organizations to build and customize AI agents tailored to their unique needs. Through the documentation of AI Agent best practices, curation of successes and lessons learned, and delivery of education sessions, this team will play a crucial role in elevating the knowledge of our Cloud community in this new and exciting technology. In this role, you will have access to leading-edge AI tools and resources as you shape how Oracle's customers and partners deploy AI Agents within their organizations. Join our team and be part of an organization that thrives on innovation, collaboration, and delivering value to our customers. The successful candidate will possess: + **Technical Expertise:** Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a plus. + **Hands-On Experience:** Proven ability to build and deploy enterprise applications is required, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development. Hands-on experience implementing scalable AI systems is desired though not required. + **Framework Proficiency:** Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform is desired. + **Enterprise Application Understanding:** Experience with enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities. + **Customer Facing Consulting/Advisory Experience:** Ability to engage with customers in productive dialogue to define business requirements, use cases, and desired outcomes. Ability to then translate functional/business requirements into practical, viable, hands-on technical solutions. + **Collaboration Skills:** Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions. + **Critical Thinking Skills:** Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them. + **Communication, Documentation & Education:** Strong ability to create and deliver technical documentation, best practices, and training materials. + **Consult with Customers and Partners:** + Work closely with customers, partners, and sales solution engineers to understand their requirements and tailor solutions accordingly. + Act as a technical advisor to customers and SI partners, guiding them on how to best implement and customize AI agent templates. + Provide feedback to product teams to enhance Oracle's AI Agent platform based on real-world use cases and customer interactions. + **Develop AI Agent Templates and Solutions:** + Partner with product team to design and deploy AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners. + Create practical, application-focused agent use cases and best practices that demonstrate how organizations can implement Oracle's AI Agent platform. + Ensure all solutions are robust, scalable, and ready for deployment within diverse organizational environments. + **Deliver Best Practices and Enablement Resources:** + Develop comprehensive documentation, best practice guides, and tools to support customers and partners in deploying and managing AI agents. + Establish a centralized repository for all resources, including templates, tools, and guidelines, ensuring accessibility for stakeholders. + Deliver workshops, training sessions, and support to enable sales solution engineers, customers, and SI partners to effectively use and extend the provided solutions. + **Innovate and Stay Hands-On:** + Continuously explore and stay current in cutting-edge techniques in AI, including multi-agent systems and advanced analytics. + Partner with product development team to build and refine agent systems using Oracle's AI Agent platform while showcasing hands-on expertise. + Serve as a hands-on builder and problem solver, showcasing expertise through hands-on development and testing of AI agent solutions. + **Track and Measure Success:** + Use project management tools to transparently track deliverables and customer uptake of AI solutions. + Deliver monthly updates to relevant teams and stakeholders, highlighting new solutions, best practices, and templates. + Conduct regular program reviews, monitor progress, and escalate/address potential risks or issues Career Level - IC5 **Responsibilities** **Qualifications Required:** + Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services + Demonstrated ability to understand, clarify, and translate functional/business requirements into practical, viable technical solutions + Experience with enterprise applications such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities + Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform is a plus + Strong communication skills and analytical skills + Bachelor's degree or equivalent in computer science, software engineering, or advanced analytics required + Experience working in a fast-paced, dynamic software environment is a plus Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $27k-32k yearly est. 19d ago
  • Customs-Import Agent

    Expeditors International of Washington, Inc. 4.4company rating

    Agent Job In Carolina, PR

    We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department. Major Duties and Responsibilities * Operations/Industry Knowledge * Customer Service * Vendor Relations * Procedure and Productivity Standards Adherence * Accounting * Accurate and Timely Billing * Self-Development * Understand department process flow, looking for best practices to improve operational efficiency and productivity * Overseas communications, timely responses to emails and requests (internal and external) * Escalation of problems to Management when necessary * Bachelor's degree preferred. * 6 months experience in Ocean Import, Air Import & Customs * Effective interpersonal skills. * Good computer skills (Excel, Word, PowerPoint) * Attention to Detail * Fluent in English Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company
    $19k-23k yearly est. 60d+ ago
  • DOD SkillBridge Fellowship - Medicare Sales Field Agent

    Humana 4.8company rating

    Agent Job In San Juan, PR

    **Become a part of our caring community and help us put health first** Are you transitioning from the Military and looking for a DOD SkillBridge Internship opportunity? Are you passionate about the Medicare population, looking for an opportunity to work in sales, and wanting the ability to directly impact your own income potential? If so, we are looking for highly motivated and self-driven individuals to join our team. Our DOD SkillBridge Internship program will help you obtain your licensing and certification to allow you the ability to sell Medicare plans. Our training program will provide you with the fundamentals needed to sell individual health plan products and educate beneficiaries on our services in a **field** setting. In this **field** position, you will work closely with a mentor to build community relationships, drive self-generated sales, and meet sales goals and metrics. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, telephonic, and virtual interactions. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a **field** setting. Some of our additional products include: Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. **Use your skills to make an impact** Additional Job Description **Required Qualifications** + **You must be a transitioning Servicemember that already has approval to participate in the DOD SkillBridge program** + Prior experience using multiple applications/software and multiple screens simultaneously + This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits + Must reside in the local territory that you would like to participate in the DOD SkillsBridge program **Preferred Qualifications** + Active Health Insurance license + Active Life Insurance license + Associate's or Bachelor's degree + Engaged with the community through service, organizations, activities and volunteerism + Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance + Strong organizational, interpersonal, communication and presentation skills + Proficient use of Microsoft Office and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources **Additional Information** + **While we have many positions open across the United States and Puerto Rico, this internship must have the availability at your desired location(s) for you to be considered.** + Upon completion of our training program you must be able to complete and pass the insurance licensing exams and the AHIP certification (all paid for by Humana). + At the completion of the DOD SkillBridge Internship program, the goal is to transition you to full-time employment with Humana as a Medicare Sales Field Agent. However, this is not guaranteed. + Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. **Social Security Task:** Alert: Humana values personal identity protection. Please be aware that applicants being considered for an offer will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. **Virtual Pre-Screen:** As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a Modern Hire interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes. \#MedicareSalesReps **Scheduled Weekly Hours** 40 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $27k-33k yearly est. Easy Apply 60d+ ago
  • Exit Booth Agent-San Juan International Airport, Seasonal Full Time

    Enterprise 4.6company rating

    Agent Job In San Juan, PR

    Overview Get on the fast track to a more rewarding career with Enterprise/National/Alamo teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. Enterprise/National/Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. **This is a Seasonal Full Time position at our San Juan International Airport branch** **We are looking for candidates with flexible schedule.** Qualifications - Must be at least 18 years old - Must be bilingual (Spanish & English) - High school diploma or GED equivalent required - Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years - No drug or alcohol related conviction on driving record in the past 5 years - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. - Must be able to work a flexible schedule. Location is 24hrs/7 Days a week. - Position will work a minimum of 40 hours a week. Responsibilities Prepare all rental documents accurately and completely. Verify car information and VIN number for security and car control. Provide additional service to Emerald Aisle members by offering our refueling option. Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. Provide all customers with undivided attention while assisting them at the exit booth. Make eye contact and greet all customers; thank customer at the conclusion of all transactions. Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. Equal Opportunity Employer/Disability/Veterans
    $39k-45k yearly est. 60d ago
  • Counterintelligence Agent

    United States Army 4.3company rating

    Agent Job In San Juan, PR

    Counterintelligence Agent Job Overview: You'll be part of an elite force protecting national security by detecting and neutralizing intelligence threats. You'll conduct investigations, analyze critical intelligence, and prevent espionage and sabotage. This role demands sharp analytical skills, precision, and discretion, making you a key player in defense and intelligence operations. If you have a strategic mindset and a drive to be the best, this is your path to excellence. Top-tier training, real-world impact. Requirements: Attend a 29-week paid training program to gain skills and certifications in intelligence collection, investigative techniques, intelligence reporting, research, data analysis, communication skills, conducting interviews, analyzing information, reporting, and cyber operations. Advanced certifications require additional fully funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity paid time off. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. • Hiring bonus opportunities available. • Specialty bonuses available depending on qualifications and position. • Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice of 1,200 industry leading organizations including Secret Service, Tesla, and Raytheon. Similar Career Fields Include: Criminal Investigation, Intelligence Analyst, and Security Consultant. About Our Organization: The U. S. Army offers a wealth of possibilities for today's youth - whether you are looking to build a rewarding career, continue your education, or get hands-on training, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full and Part Time Positions Click apply for an Interview
    $44k-52k yearly est. 8d ago
  • Maintenance Representative - MFBUA

    Intercontinental Hotels Group 3.9company rating

    Agent Job In Bayamn, PR

    Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. Organize supplies and make sure equipment is ready for the next day Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool Always keep an eye out for improvements - follow the preventative maintenance calendar and always keep everything working and efficient Be a friendly face and helping hand to our guests Keep your supervisor or duty manager in the loop and tell them about any low running supplies Look smart and approachable in your uniform Be ready to take on extra duties as and when the team needs you What We Need from You - Experience - you'll have at least one year of maintenance or repair work under your belt. A high school diploma or related vocational training. You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures. CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. Fitness - you'll be on your feet most of the day and will need to bend and kneel a lot. Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. Great communication skills, you'll be warm, welcoming, and easy to talk to. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT.
    $16k-21k yearly est. 49d ago
  • Account Management Agent

    Bright Holdings

    Agent Job In Bayamn, PR

    Job Details San Juan Warehouse - BAYAMON, PR The Account Management Agent will be responsible for the following up on missing documentation, scheduling of site surveys and installs, calendar and schedule management, system turn-on, exceptional customer service, and other responsibilities as Company may request from time to time. Starting pay ranges from $9-$10 This is an entry-level position. We are looking for someone who is: Bi-lingual A team player Quick learner Able to multitask Friendly Customer Service oriented We offer: Health Dental Vision PTO Paid holidays Friends and family discounts Incentives for greening and improving your life We offer talented, motivated individuals growth opportunities to realize their potential in leadership roles We look forward to meeting you! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
    $9-10 hourly 60d+ ago
  • PBX Agent

    Rio Mar Hospitality Management

    Agent Job In Ro Grande, PR

    The PBX Agent (Communications Operator) is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Education & Experience: • High School diploma or equivalent and/or experience in a hotel or related field preferred. • Fully bilingual (English and Spanish). • Able to work a flexible schedule, including rotative shifts, holidays and weekends. Physical requirements: • Flexible and long hours sometimes required. • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    $26k-54k yearly est. 60d+ ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Agent Job In San Juan, PR

    **What Customer Operations Support contributes to Cardinal Health** Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **Shift: Hours: Monday-Friday 10:00 am - 6:30 pm EST** **Responsibilities:** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **Qualifications:** + High school diploma preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 per hour -$22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPa _y_ + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/02/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 6d ago
  • Call Center Agent

    Firma de Reclutamiento En Pr

    Agent Job In San Juan, PR

    Requirements: Minimum High School Diploma Experience in Customer Service, sales and working with production results measurement. Fast in the keyboard and handling of computer systems. Valid driver's license issued in PR. Customer oriented person. Basic level conversational English. Excellent written and oral communication skills Ability to work under pressure, meet goals and deadlines. Availability to work Monday through Saturday 8AM-5PM or 9AM-6PM. Employer with Equal Employment Opportunity
    $17k-20k yearly est. 9d ago
  • University Representative

    Kevane Grant Thornton LLP

    Agent Job In San Juan, PR

    You can become a Kevane Grant Thornton University Representative. We are accepting resumes for our talent database. The University Representatives: Represent the firm in the campuses. Deliver the firm's key messages to the universities and identify talented candidates. Maintain a close relationship with the professors and student's organizations to promote the firm. Principal Function: The University Representative is responsible for assisting the Human Resources Department in increasing and improving the exposition of the Firm in their respective universities and throughout accounting students. The incumbent must demonstrate skills such as: leadership, ethical conduct, self-confidence, excellent interpersonal communication, and familiarization with the Firm environment. Educational Background: The incumbent must comply with the following requirements: Enrolled in a bachelor's degree program in accounting of any university and coursing his/her second year, preferably. Having a 3.30 GPA or more on a scale of 4.00. This average should be maintained during the years of studies. Active member of the Accounting Students Association. Fluent in English and Spanish, written and oral. Kevane Grant Thornton is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
    $18k-28k yearly est. 60d+ ago
  • Large Case Integrated Rep

    UNUM 4.4company rating

    Agent Job In San Juan, PR

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** The Unum Senior Account Executive is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Senior Account Executive is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Senior Account Executive is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment. "Existing remote employees and field-based employees are eligible to apply." **Principal Duties and Responsibilities** + Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service. + Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines. + Identify and procure new customer sales opportunities in partnership with brokers in territory + Execute on the annual renewal strategy in support of office renewal goals. + Manage the inforce block of business to build new/integrated sales opportunities with existing clients + Manage a high volume quote/sales activity territory with primary focus on mid to large-sized employers + Represent both Group, Dental/Vision and Voluntary products in the local market + Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers. + Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business. + Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance. + Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges. **Job Specifications** + Bachelors degree required + Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements) + Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services + Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player + Superior interpersonal, communication and presentation skills + Ability to quickly analyze, adapt, incorporate and apply new information and concepts + Strength in applying accurate logic and common sense in making decisions + Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities + Excellent time management, organization and project management abilities + Ability to aggregate a variety of statistical data and draw accurate conclusions + Demonstrate a willingness to experiment with new ideas, within acceptable boundaries + Full understanding of underwriting and risk concepts. + Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment + Ability to travel + Preference for certification as LG Case GR, LG case VB or successful completion of the Management Development Program + Prior qualification for Sales Conference + Balanced production in all products consistent with goal attainment across multiple years + Demonstrated leadership within the office \#LI-FF1 -IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Annual Draw $90,000 - $120,000 This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
    $23k-26k yearly est. 60d+ ago
  • Maintenance Representative - MFBUA

    IHG 2.8company rating

    Agent Job In Bayamn, PR

    Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. Organize supplies and make sure equipment is ready for the next day Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool Always keep an eye out for improvements - follow the preventative maintenance calendar and always keep everything working and efficient Be a friendly face and helping hand to our guests Keep your supervisor or duty manager in the loop and tell them about any low running supplies Look smart and approachable in your uniform Be ready to take on extra duties as and when the team needs you What We Need from You - Experience - you'll have at least one year of maintenance or repair work under your belt. A high school diploma or related vocational training. You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures. CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. Fitness - you'll be on your feet most of the day and will need to bend and kneel a lot. Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. Great communication skills, you'll be warm, welcoming, and easy to talk to. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT. We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $17k-21k yearly est. 60d+ ago
  • Marine Interdiction Agent

    U.S. Customs and Border Protection 4.5company rating

    Agent Job In Ponce, PR

    Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent. AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939-$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Example annual compensation for the first three years at our new-hire locations (Fajardo, PR, and St. Thomas, VI) (RUS + LEAP + RI) GS-11 1st year annual pay - $110,909 GS-12 2nd or 3rd year annual pay - $132,931 GS-13 3rd year of annual pay - $158,075 Example annual compensation for the first three years at our new-hire locations (Key West and Marathon, FL) (Locality Salary Table + LEAP) GS-11 1st year annual pay - $98,431 GS-12 2nd or 3rd year annual pay - $117,979 GS-13 3rd year of annual pay - $140,293 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI): Upon Entrance on Duty (EOD) in Caribbean Air and Marine (CAMB) locations, you may be eligible to receive a Recruitment Incentive, pending budgetary approval and per the terms outlined in agency policy. The Caribbean Incentive is 25% of an employee's annual salary. Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale,Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of - 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: Brownville, TX Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction. Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest. Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property. Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions. Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence. Highly skilled in writing comprehensive arrest, criminal and incident reports. Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums. Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $73.9k-96.1k yearly 10d ago
  • Customer Service Representative (Full Time)

    Green Thumb Industries (GTI 4.4company rating

    Agent Job In Florida, PR

    The Role The Customer Service Representative serves as the essential first point of contact for our current and potential customers and patients. This role is responsible for delivering exceptional customer service by resolving questions, complaints, and inquiries efficiently. Maintaining customer and patient satisfaction at the core of every decision is crucial for success in this role. This position requires support on the East Coast. Responsibilities * Be the first point of contact in our social media management: Responding to all customer inquiries in a timely manner and monitoring social listening on a day-to-day basis. * Provide excellent customer support through inbound phone calls, chat and email communication. * Follow call center conversation guides when handling different topics; exhibit a blend of critical thinking and problem-solving skills to establish solutions for the customer. * Properly document and verify all patient information. * Build sustainable relationships and engage patients by going above and beyond in interactions. * Adapt to changes in regulation, policy, and procedures. * Communicate effectively with all team members across all platforms written and spoken. * Meet and/or exceed individual and team goals. * Stay up to date on general product category knowledge to effectively share with customers and patients, as needed. * Assist customers and patients with order placement when appropriate. * Navigate multiple platforms and systems while ensuring a seamless experience for customers and patients. * Regular, dependable attendance and punctuality * Perform other job duties as needed. Qualifications * 1-3 years of customer service or call center experience required * Excellent customer service skills; Showcase a professional and friendly manner when interacting with customers. * Strong interpersonal skills with a proven ability to communicate with diverse groups of customers. * Outstanding verbal and written communication skills. Ability to adapt communication to engage the customer and personalize the experience to the situation. * Ability to multi-task, set priorities and manage time effectively. * Experience providing phone, email, and online support. * Requires prolonged period of sitting and constant communication with customers * Requires working with multiple computer platforms and programs simultaneously for extended periods of time Additional Requirements * Must pass any and all required background checks * Must be and remain compliant with all legal or company regulations for working in the industry * Must possess valid driver's license
    $13k-22k yearly est. 1d ago
  • Parts Representative

    Ricardo Caballero Auto 4.4company rating

    Agent Job In Santa Isabel, PR

    The person in this position acts as the main contact between the parts department of Ricardo Caballero Grupo Automatize and the different suppliers, and supplies the parts needs to the service department, as well as with retail and wholesale customers in the sale of parts and accessories for cars under the MITSUBISHI brand. He carries out all part transactions such as sale, shipping, receipt, return, among others. Responsibilities: Executes work assigned by the Parts & Service Manager. Inspects daily inventory and ensures that there is always an inventory of all parts to meet customer and service department needs. Keeps a record of the part or accessory orders placed and identifies in the system who owns each one and coordinates the delivery with the client or the appointment with the advisor. Keep the areas assigned to store parts clean, orderly and in good condition. Create new areas as needed and not have pieces on the floor that obstruct the passage. In charge of performing “Scrapping” and complying with the standard. Is responsible for keeping parts in the assigned area properly organized. Dispatch parts to the customer through the counter and to the workshop through the workshop window. Promote the installation of parts sold over the counter and refer it to the Service Advisor. Responsible for ordering parts complying with the standards of each brand. Estimates parts over the counter and for repairs in the workshop, whether warranty or paying customer, and will follow up on them. Ensure that you receive all the parts that are ordered and that they are in perfect condition. Responsible for communicating with the supplier when parts do not meet standards, or the ordered quantity is not received. Maintains contact with suppliers for order status or part returns. Document all delivery of special tools to technicians. Know the MITSUBISHI brand parts policies and procedures manual to comply with the brand's standards, including obsolescence. Make efforts to get new clients, whether regular or wholesale. Work as a team providing support to colleagues. Participate in seminars and training courses, whether online or in person, and do your best to acquire new skills. Follows up with advisors on uninstalled parts in inventory. Carry out other activities if requested by your supervisor. Know Service Advisor processes and guarantees to cover if necessary. Requirements: High School Diploma Valid Driver's License required. Basic knowledge of the use of dangerous objects and the risks. Basic knowledge of vehicle diagnosis. Knowledge of physical inventory, obsolescence, parts movements. Basic knowledge of safety in the work area. Basic reading and writing skills to understand repair orders and document work performed or needed. Knowledge of MITSUBISHI brand vehicles preferably and everything related to the development of the parts department. Ability to lift boxes of merchandise. Knowledge of information systems. Good verbal and written communication Kind of position: Full time, Indefinite contract Benefits: Professional development training. Private medical insurance Uniform provided Christmas Bonus Schedule: From Monday to Saturday One day off during the week and on Sundays Job Location: Face-to-face employment *Equal Employment Opportunities
    $16k-23k yearly est. 60d+ ago
  • Front Desk Agent - Melia Orlando Hotel

    Melia Hotels International S.A

    Agent Job In Florida, PR

    "The world is yours with Meliá" Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family. It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step. Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed. FRONT DESK AGENT Meliá Orlando Celebration Hotel Celebration, Florida "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? In a company as large as your world, all that is missing is YOU. Essential Duties: * Check-in and check-out hotel guests in a timely and professional manner. * Process all payments according to established procedures. * Welcome guests in a friendly, prompt and professional manner. * Register guests, issue room keys, and provide information on hotel services and room location. * Answer telephones in a prompt and courteous manner. * Up-sell rooms when possible, to maximize hotel revenue. * Accurately process all credit card transactions in accordance with established procedures. * Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. * Respond appropriately to guest complaints. * Direct any guest requests to the appropriate departments and/or our service application. * Make appropriate service recovery gestures in order to ensure total guest satisfaction. * Book guest reservations for individuals that are requested either by phone or from within the hotel. * Process cancellations, revisions, and information updates on changes. * Perform other duties as assigned. * Record incoming packages, mail and promptly notify guests. * Be an Ambassador of our Meliá Rewards loyalty program (sign up, grant benefits and redeem points). General Duties * Know your work schedule and follow it with a high degree of reliability. * Promote and apply teamwork skills at all times. * Maintain a clean, neat, and orderly work area. * Utilize protective equipment, when applicable. * Promote the hotel through goodwill, courtesy, and a positive attitude. * Continue to learn and grow in your position. * Comply with hotel policies, procedures, uniform and grooming standards. This brief job description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job. EEO/M/F/D/V Minimum Requirements: * Front Desk/Guest Services Agent experience at a hotel/resort preferred * Flexible schedule is required; must be available to work various shifts including mornings, evenings, weekends and/or holidays * Must be able to read, write and speak English. Other languages preferred. * Ability to understand guests' service needs. * Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. * Ability to focus on details. * Ability to work cohesively with co-workers as part of a team. Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available. At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. If you want to be "Very Inspiring People", follow us on: INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR
    $26k-31k yearly est. 60d+ ago

Learn More About Agent Jobs

How much does an Agent earn in Bayamn, PR?

The average agent in Bayamn, PR earns between $19,000 and $75,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Bayamn, PR

$38,000

What are the biggest employers of Agents in Bayamn, PR?

The biggest employers of Agents in Bayamn, PR are:
  1. The Enterprise
  2. Bright Holdings
  3. United States Army War College
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