Customer Services Representative
Agent Job 10 miles from Batavia
This is a full-time Customer Service/Digital Marketing Support role located in South Elgin, IL. The primary responsibilities include handling inside sales, ensuring customer satisfaction, and providing excellent customer service. The role will require effective communication with clients and support for Digital Marketing initiatives.
RequiredPreferredJob Industries
Customer Service
Insurance Agent
Agent Job 16 miles from Batavia
Insurance Agent, New York Life Insurance Company
The New York Life Insurance Agent's role is all about building relationships with and providing the right products and services that can best meet the needs of their clients. Adding up to a rewarding career with a company that insists on doing right by their customers is simply part of who we are.
What is expected of our Agents?
Ability to understand the needs and financial concerns of clients.
Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter.
Promote customized ways for clients to achieve their long-term financial goals.
Cultivating relationships, with a view to helping every family member or individual pursue financial security
Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients.
Providing compassion and guidance to clients when unfortunate life circumstances arise.
Having a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and continuity of client relationship over time.
Qualities that we look for in our Agents:
Sales experience preferred, but not required.
Entrepreneurial mindset.
Strong communication skills both written and verbal.
Desire to help families and businesses to address their financial needs.
Strong business acumen.
Professional business demeanor.
Perseverance in the face of a challenge.
Ability to engage your community and leverage personal networks/contacts.
How we will compensate you:
You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.' Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.
New York Life has been helping generations of Americans attaining their financial goals through our nation-wide agent force for more than 175 years. Our agents' abilities are advanced through our award-winning training, product offerings, agent support, opportunity for advancement, personal and professional growth, and broad-spectrum marketing. New York Life innovatively strides the cutting edge in client servicing, systematically paves the way for success with tested processes and is actively immersed with you in achieving your desired career objectives.
Build relationships with clients and help them achieve their financial goals, while building a great career for yourselves in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families and businesses towards the financial goals that they envision. That is no easy task, but for the right person it can be a truly rewarding career with the potential for growth opportunities.
1 Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.
2 This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.
New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
A&D Representative
Agent Job 32 miles from Batavia
Humanscale offers our A&D Representative the opportunity to leverage existing and build new relationships with the A&D community in their region. Our award-winning products change the way people think about work - This is more than a sales job. Humanscale focuses on innovation, sustainability and great design, allowing our reps to promote premier products that improve human health, support movement and change lives.
Essential Functions
Identify project activity at the design firm level early on in the design process
Communicate project activity in team strategy sessions to ensure appropriate design firm involvement
Drive product specifications through A&D firms and manage until the order is secured
Train designers on ergonomic workplace solutions for their projects
Attend and coordinate industry events and seminars to build the Humanscale brand
Maintain a strong understanding of all Humanscale products
Present CEUs/product presentations to design firms to ensure we are relevant and top of mind
Effectively partner with other Humanscale sales channels to meet and exceed individual and team sales goals Coordinate design events in the local showroom and entertain clients
Build the brand and win the hearts & minds of the local design community
Qualifications
Degree or related experience in interior design
Strong communication skills with the ability to build great relationships
Sparkling presentation skills
Positive, solutions-based perspective
Outside sales experience strongly preferred, but not required
Benefits
Competitive base plus commission
Monthly auto allowance
Cell phone allowance, laptop, etc.
Medical Benefits (Medical, Dental, Vision)
HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
Medical Discounts
Ancillary Benefits
Accident, Critical Illness, Hospital Insurance
Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
Health Advocates
EAP, Complementary Life and Short-Term Disability
Pet Insurance
Employee Discount Programs
401k with Employer matching (Pre-Tax and Roth)
100% Vested
Paid time off (including 15 PTO days and ~10 holidays)
Maternity PTO
Expense Budget
Humanscale University sales training
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 26 Humanscale products certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for 40 years.
Humanscale is an Equal Opportunity Employer (Disabled/Veteran)
Experienced Insurance Agent
Agent Job 41 miles from Batavia
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Customer Service Rep
Agent Job 30 miles from Batavia
Job Title: Inbound Customer Service Representative Duration: 6+ months contract Training and Nesting: Training is on-site. Nesting and quality assessment will be on site. After successful completion of quality certification/assessment, position will be remote. (Training is 3 weeks and then nesting is 2 weeks, so 5 total weeks in office.)
Work Schedule : Remote (After Training)
Role Overview:
Handle inbound customer calls related to defined benefit pensions, assisting with account maintenance, starting pension benefits, and guiding family members through claims. Must navigate Windows-based systems efficiently and provide exceptional customer service.
Requirements:
1-2 years of call center or office experience.
Proficiency in Windows-based operating systems (MS Office).
Strong customer service skills, with the ability to explain complex topics clearly.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit
*******************
to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Become a State Farm Agent- Take over an Established Book of Business ~ Chicago, IL
Agent Job 32 miles from Batavia
Be your own boss. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day.
If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm Agent in Chicago and the surrounding areas!
Due to Agency retirements, we have opportunities coming up in Midlothian and Schaumburg/Hoffman Estates, Illinois!
Insurance experience is not required as we provide extensive paid training for our new Agents.
If you are someone who:
Wants to run your own business
Is motivated by helping people daily and making a difference in the community
Is driven by achievement and the potential for financial success
Can drive results by leading a team....then being a State Farm agent may be a great fit for you!
We offer a paid training program along with company support, mentorship, and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services, and banking needs.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
Customer Service Representative
Agent Job 20 miles from Batavia
At A. Stucki Company, we're all about innovation, engineering excellence, and keeping the rail industry on track-literally! Founded in 1911, we've evolved into a powerhouse of businesses delivering cutting-edge parts and services for rail systems worldwide. From dynamic control products and brake system components to springs, bearings, and track infrastructure, we've got rail covered. But we don't stop there-our services include remanufacturing, repair, direct-to-locomotive refueling, and more. Over a century strong, we're redefining what it means to move the world forward, one railcar at a time.
What sets us apart?
Global Impact: Be part of a team that's making waves on a global scale. Your work at A. Stucki Company will contribute to solutions that transcend boundaries and impact lives.
Collaborative Culture: We value teamwork and collaboration. Our open-door policy ensures that your ideas are not only heard but valued. Together, we build the future.
Continuous Learning: Embrace a culture of continuous improvement. At A. Stucki Company, we invest in your professional development, providing resources and opportunities to help you reach new heights.
Diversity and Inclusion: We celebrate differences and believe in the strength of diversity. Join a workplace that encourages individuality and values the unique perspectives each team member brings.
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This role is responsible for ensuring exceptional customer service by accurately processing orders, managing logistics, and resolving customer inquiries in a professional and timely manner. The ideal candidate will have experience in a manufacturing environment and a strong ability to communicate effectively with customers and internal teams.
Duties of the Open Role:
Provides outstanding customer service to ensure orders are processed and logistics are managed accurately and on time.
Achieves productivity, conversion, quality assurance program, and attendance goals as set by company.
Resolves complex problems and issues in a professional and timely manner.
Provides support to both our internal and external sales teams.
Responds to telephone inquiries and complaints using standard scripts and procedures.
Gathers information, research/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Informs customers about services available and assesses customer needs.
Provides updates to customers in a timely manner.
Provides functional guidance, training, and assistance to lower-level staff.
Schedules work to ensures accurate phone coverage.
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
Processes purchase orders (PO), samples, return merchandise authorizations (RMA), and evaluation requests.
Interacts with the Shipping/Receiving department to coordinate order fulfillment and shipping priorities.
Keeps customers informed of shipment status.
Maintains and develops an in-depth knowledge of the company's available products and services.
Uncovers customer needs by asking questions.
Maintains quality service to all customers by answering product and service questions; cross- selling related products and services; and being courteous and responsive to all customer's' needs.
Maintains customer record by verifying, updating account information, and posting customer transactions.
Resolves product or service problems in a timely manner by listening and verifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting the solution; and following up with the customer.
Works in conjunction with other departments to resolve customer disputes.
Maintains company operations by following established policies and procedures; and reporting needed changes.
Skills/Experience Requirements:
3+ of customer service experience working with a manufacturing company is required.
Experience in handling a high volume of purchase orders.
A college degree is preferred, but not required.
SAP experience is strongly preferred.
Strong communication skills.
Open Schedule:
1st shift: Monday - Friday. This is a hybrid work schedule.
Pay: $25-$28 per hour
Benefits:
Pay Schedule: Paid weekly!
Health Coverage: The company covers 80% of medical, dental, and vision premiums, ensuring comprehensive healthcare for you and your family.
Retirement Savings: Enjoy immediate full vesting in our 401(k) plan, with a generous company match to support your financial future.
Life Insurance: Receive company-paid life insurance for peace of mind and security.
Paid Time Off: 11 paid holidays, plus paid vacation, and sick time available in your first year.
Work-Life Balance: Supportive benefits designed to help you maintain a healthy work-life balance.
Customer Sales Representative
Agent Job 32 miles from Batavia
About this Role
As Customer Sales Representative, you will be focused on supporting the existing customer sales team, while also driving incremental business by expanding the Deploy client base. In this role, you will be responsible for generating lead lists, vetting new leads, and driving new business by executing sales efforts to meet or exceed predetermined sales targets. As Customer Sales Representative, you will make a positive impact by developing your book of business while identifying ways to add value to our existing client base and supporting those around you. .
This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, operations, and management team) as well as external customer facing responsibilities. Additionally, this role will require a high volume of phone calls and e-mails daily.
About the Team
Customer Sales is a key department within the organization focused on developing new relationships and driving top-line revenue and profitability. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Ideal Candidate - Skills and Qualifications
Bachelor's/4-year Degree (strongly preferred)
1-3 years of sales experience. Sales experience in logistics (preferred)
Professional, prompt, and polished written and verbal communication skills
Proficiency in negotiation and problem solving
Strong interpersonal and relationship building skills
Ability to identify and resolve problems independently and with sound judgement
Ability to consistently demonstrate accuracy, thoroughness, and dependability in a fast-paced environment
Persistent work ethic and self-motivation
Ability to thrive in a start-up environment
Ability to achieve goals independently and in a team environment
Bilingual in English and Spanish (preferred)
What we have to offer
Competitive base salary and commission structure plus an aggressive bonus plan
Full health benefits and 401k matching
Energetic, fun, and friendly work environment
Limitless growth potential
Casual dress code
Open door policy- strong engagement and connectivity with company leadership
About Deploy Solutions Group
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders, and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
Bilingual Spanish Customer Service Rep
Agent Job 31 miles from Batavia
Our client, a growing Distribution firm, located in the Northern suburbs of Chicago seeks a temporary-to-full time Data Entry Clerk to support the Customer Service department. The Data Entry Clerk is primarily responsible for entering customer orders into the systems. Additional responsibilities will include reviewing and processing orders via email, navigating multiple systems at a given time, filing paperwork, and scanning.
Job Responsibilities
Provides organizational support to business operations by performing tasks such as data entry, research, navigating through multiple systems and working on dual monitors
Corrects errors that result from customer orders and communicate with internal departments to expedite shipping
Handles data entry change requests
Compares data entered with source documents
Perform additional projects as needed
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Insurance Customer Service Representative
Agent Job 31 miles from Batavia
Established by Jeffrey Weiner, The JW Agency LLC located in Northbrook, Illinois is an independent, full-service, all lines agency, providing insurance, risk management, and business consulting services to our clients across the country, in all 52 states with a focus on the commercial insurance segment. The business model crosses several industries including Foodservice and Restaurants, Health Care, Distributors and Manufactures, Retail, Automotive, and all categories of Small Businesses.
Role Description
We are seeking a full-time Customer Service Representative Assistant who will work closely with our two existing, long-tenured Account Managers, servicing our existing Commercial Clients, as well as new clients. The
Assistant will be responsible for providing support to our team members and clients, while delivering excellent customer service.
Qualifications
Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty).
Familiarity/Experience with AMS360 Agency Management System
Bachelor's degree
Analytical Skills
Communication and Customer Service skills
Strong attention to detail and problem-solving abilities
Ability to work well in a team environment
Key Responsibilities include
Assists Account Managers with Servicing of Accounts
Processing of certificates of insurance and evidence of property, and requesting additional insured/loss payee endorsements as needed
Checking Policies and Endorsements for Accuracy
Request Loss Runs, Pull Experience MOD Worksheets as needed
Processes Claims and update Agency Management System with Claim Number, Adjuster Information and Miscellaneous Claim Correspondence.
Utilize Agency Management System to Document Activities and Suspense, Assist with updating the system with accurate policy and customer information
Processing of basic Bonds
Process Auto ID Cards
Follow-up with clients on Non-Payment Notices
Assist with collecting audit information and following up on year-end audit
What We Offer
Hybrid career, a balanced work from home and from our Northbrook headquarters
Average first-year earnings of at least $50K salary + year end performance based bonus
Paid time off (vacation and personal/sick days)
Group Health benefits
401k Retirement plan
Exceptional training with experienced team members
Opportunities for advancement and recognition as we promote from within
Dynamic Team Environment: Our workplace thrives on a small vibrant team atmosphere. While this position is in office/remote, you will always have lots of support
Dealer Services Representative
Agent Job 32 miles from Batavia
Opinel was founded in 1890 and is now run by the fourth generation of Opinels. Opinel is known globally for its craftmanship making knives and tools. We serve a wide variety of industries from sporting goods to housewares and gifts. Our products are manufactured in our own factory located in Chambery, France. The company operates a subsidiary in the United States, as well as agents, distributors and retailers in over 60 countries.
Overview: Opinel USA is seeking qualified applicants for the role of Dealer Services Representative. This position will serve as an integral member of the Wholesale team by ensuring that our accounts are managed with a high level of attention and overall accuracy.
Position: This position reports directly to the Director of Sales & Operations and is a full-time exempt position that requires the individual to be onsite at our corporate offices in Chicago, IL (60618). We do offer a two day per week work remote schedule.
Education/Experience: A minimum requirement of an Associate's degree, 2+ years of relevant experience required.
What will you do:
Order Management - Order Entering, Order Scheduling, Order Confirmation and Order Adjusting for Opinel USA Wholesale accounts.
Invoicing & Bookkeeping - Issue invoices for orders and collect pre-payments. Collaborate with sales and accounting departments to track and report on Accounts Receivables.
Maintain Accurate Customer and Product Data - Ensure the ERP system (NetSuite) is up to date with precise customer and product information.
Logistics - Coordinate logistics operations with vendors and third-party logistics provider for smooth inbound and outbound shipments.
Communication - Respond promptly and professionally to all retailers and sales representative emails, phone calls, and inquiries. Address questions, troubleshoot issues, and handle warranty concerns effectively.
Work with EDI partners to set up and maintain order receipt, invoice processing, and other EDI functions.
Inventory - Be knowledgeable of current inventory position and product availability. Answer all inventory related questions and produce ATS reports for account managers and reps.
Returns - Process customer product returns and exchanges in a timely manner with appropriate follow-up communication.
What We're Looking For:
Accountability: Take personal ownership of commitments, consistently delivering and exceeding expectations.
Communication Skills: Foster open communication throughout the organization, generating energy, excitement, and personal investment.
Sense of Urgency: Approach business objectives with passion and speed, inspiring both internal teams and external partners or customers.
Interpersonal and Communication Skills: Leverage strong interpersonal skills to achieve results through clear and effective communication.
Independence and Time Management: Work independently with minimal supervision, prioritizing tasks to meet critical deadlines.
Project Management: Proven ability to manage multiple projects effectively.
French Proficiency: Knowledge of French is an added advantage.
Information Systems Candidate should demonstrate an understanding of:
Microsoft 365 - with emphasis on Excel and Outlook
Familiarity with NetSuite and/or another ERP Systems a plus.
Compensation & Benefits:
$55-60K base salary (based on candidate's experience), plus yearly bonus
Health & Dental Plan - 75% contribution for employee, 50% for dependants
Matching 401K, currently at 7%
3 weeks of paid time-off, plus 1 floating holiday
Sick time in accordance with local regulations
Discount on Opinel products
Insurance Agent
Agent Job 32 miles from Batavia
Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products.
Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards.
What you will do for Constructive Insurance:
Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods
Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business
Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners
Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information
Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements
Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations
Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested
Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis
Develop domain knowledge of Fay's business to include an understanding of organizational objectives
Maintain broad influence through ongoing development of relationships across the organization
Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training.
Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct
Perform other duties and responsibilities as assigned
What you will bring to Constructive Insurance:
Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED)
Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in the home state, with a willingness to acquire additional state licenses as needed
2+ years of relevant sales experience
Previous experience in mortgage, servicing, or financial services industry
2+ years' experience in Insurance Sales, preferred
2+ years of outbound call center experience in Customer Service
Encompass experience or similar software preferred
An active network of investor customers/ brokers a plus
Knowledge of business structures like LLC, LP, SP, and others
Knowledge of state-specific insurance requirements
Strong verbal and written communication skills
Customer service focused with strong interpersonal skills
Collaborative work style; high team-orientation
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgment
Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions
Strong project management skills
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to prioritize; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Strong skills in MS Word, Excel, and PowerPoint
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Licensed Insurance Agent
Agent Job 25 miles from Batavia
Licensed Insurance Customer Service & Sales Representative
Join a well-established State Farm Agency in North Riverside, IL and become part of a fun, experienced, and supportive team! With a group of four dedicated professionals-two of whom have been with the agency for over 20 years-we offer a collaborative and engaging environment where you can grow and thrive in your insurance career.
Location: North Riverside, IL
Schedule: Full-time, in-office position (not remote)
Pay rate: Competitive base salary + bonuses & commission
Duties:
Build and maintain strong customer relationships with a service-focused approach.
Provide prompt and accurate support for policy changes, claims, billing inquiries, and coverage options.
Use a needs-based review process to educate customers on the best insurance solutions.
Collaborate with the team to ensure a smooth and enjoyable customer experience.
Requirements:
Active Property & Casualty license (required); Life & Health license is a plus.
At least one year of insurance experience preferred (State Farm experience is a huge plus!).
Strong communication and interpersonal skills-we love team players who bring positive energy!
Detail-oriented and organized, with the ability to multitask efficiently.
Tech-savvy, with the ability to navigate industry software.
Contact Information
To be considered for this opportunity, please send an email to ********************** with your resume and a brief introduction. When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
What We Offer:
Competitive salary with bonus & commission structure
Paid time off (vacation & personal/sick days)
Health insurance & retirement plan
Opportunities for growth within a State Farm agency
A fun, collaborative team environment
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at *****************. Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical and Dental benefit options to all eligible employees.
Customer Service Representative
Agent Job 16 miles from Batavia
Who We Are:
Integrated Medical Systems, Inc. (IMS), founded in 1994, is one of the leading national distributors within the alternate site market. We strive to continually exceed expectations by cultivating valued partnerships and delivering on our commitment to always put our customers first. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom.
People at IMS are innovative, dedicated, and experienced to enhance our customer's experience from start to finish. By joining us, not only will you be working alongside industry experts and thought leaders, but also with a company recognized for its dedication to employee growth and well-being.
What We're Looking For:
We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers. As a liaison between IMS and our network of customers and vendors, you are the first point of contact and the embodiment of IMS' mantra “big enough to deliver, small enough to care”.
How You'll Make an Impact:
Answering & directing a multi-line phone system
Directing and escalating issues to the appropriate channels
Mailing invoices
Respond to customer inquiries via phone and email in a timely and courteous manner
Provide accurate information about products and services
Process and manage orders, ensuring accuracy and timeliness
Maintain detailed records of customer interactions & transactions
Collaborate with team members and other departments to solve complex issues
Candidates must be available to work on a rotating schedule Monday-Friday with shifts that will include (all posted times are in Central Time Zone):
7:30 AM - 4:00 PM
8:30 AM - 5:00 PM
9:30 AM - 6:00 PM
What You Bring to the Table:
Required Skills:
Proven experience in a customer service role or support role
Attention to detail
Ability to work well in a fast-paced environment
Excellent communication skills, both written and verbal
Ability to remain calm under pressure
Strong organizational skills
High level of empathy & customer focus
Strong conflict resolution skills
Ability to multitask and manage time efficiently
Positive attitude
Team Player
Exposure to Microsoft Office and Google Suite
High School Diploma/GED
Full professional fluency in English
Personal Lines CSR
Agent Job 32 miles from Batavia
We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency, we are committed to exceptional client service and long-term relationships.
Position Overview:
We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies, providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience, strong communication skills, and a passion for helping clients protect what matters most.
Key Responsibilities:
Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.
Qualifications & Skills:
2+ years of experience in personal lines insurance (Independent Agency experience preferred).
Active Property & Casualty (P&C) License (preferred or willing to obtain).
Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar).
Strong customer service, problem-solving, and communication skills.
Detail-oriented with the ability to multitask in a fast-paced environment.
Familiarity with Illinois personal insurance market and carrier products is a plus.
Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!
Customer Service Representative (Inside Sales)
Agent Job 32 miles from Batavia
This a fully onsite role in Chicago, IL.
Duration: Direct Hire
Compensation: $50,000 - $55,000 salary, plus comprehensive benefits
Our client, a Chicago-based manufacturer, seeks a Customer Service Representative to join their team! This role will support all facets of customer interaction (inside sales) and work closely with the sales and manufacturing teams.
RESPONSIBILITIES:
Field all incoming calls and emails.
Answer questions and provide technical support.
Generate price quotes and job bids when needed.
Process incoming customer orders.
Work closely with the shop floor to meet delivery requirements.
Resolve any installation or after-sales issues.
CANDIDATE PROFILE:
Bachelor's degree in a business or technical field.
Experience in a technical sales environment.
Proficient in MS Office.
Strong verbal and written communication skills.
Proven track record of success in school and work environments.
Ability to prioritize multiple tasks and put the customer first.
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
By submitting your resume to City Staffing, you are agreeing to receive text messages about employment opportunities. Reply with STOP to stop receiving messages. Message & Data rates may apply.
L&D Representative II
Agent Job 31 miles from Batavia
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, grinding, mixing, separating, forming, and slicing equipment, offering leading brands and solutions across diverse applications. Our company culture is built on collaboration, continuous improvement, and a commitment to excellence. We take pride in empowering our employees, offering opportunities for professional growth, and creating an environment where everyone plays a role in our shared success. Join us and be part of an innovative, forward-thinking global team that is shaping the future of food processing. Learn more by exploring our videos at jobs.jobvite.com/provisur!
The Learning & Development (L&D) Representative II will assist in the development and implementation of technical training strategies, curriculum, and platforms, while aligning with the Human Resources organizational goals. This role involves coordinating, overseeing, and completing assigned personal development and training projects. The L&D Representative will serve as a primary point of contact for providing updates on the progress of learning programs. The ideal candidate will have a technical electrical/mechanical background, be detail-oriented, highly organized, and possess strong interpersonal skills.
What You'll Do:
Design, layout, coordinate and facilitate L&D learning events.
Schedule, coordinate and facilitate learning events and trainings for Provisur employees and customers.
Create and update training materials for classroom sessions, webinars, instructor-led trainings, computer-based training, and other learning events.
Advise on and assist in determining training needs and curriculum.
Create and write job aids and Standard Operating Procedures (SOPs) as needed.
Stay informed of the technological changes in Provisur equipment and processes from the R&D/Engineering Department.
What You Won't Do:
Suffer from boredom - you're always doing and learning new things
Feel like a number - we value respect, teamwork, and collaboration at every level
Who You Are:
A self-starter and be able to work independently and in a team environment
A lifelong learner with a passion for advancing your career and raising your hand when opportunities arise
What You'll Need:
Bachelor's degree in teaching, human resources, sciences, technical trade, or equivalent certification preferred
5-10 years of experience in a technical mechanical or electrical role, learning and development, or strong aptitude in these areas
Possess a technical background or show an aptitude to learn in the areas of mechanical, hydraulic and electrical/electronics
Experience creating training presentations and materials for in-person, computer-based, and/or distance learning platforms
Excellent customer service attitude, ability to work independently and as part of a team, problem-solving skills, and a self-starter mindset
Strong presentation, verbal, listening, and written communication skills
Proficient using Word, Excel, PowerPoint and Outlook
Ability to manage multiple projects and meet deadlines with minimal supervision
Professional appearance, demeanor, and positive attitude
What You'll Enjoy:
Healthy work/life balance on a team that collaborates well and truly enjoys working together
Environment where we promote from within, cross-train and provide ongoing skill development
Robust benefits package including great health insurance, holiday pay, employee referral bonuses, and even pet insurance!
Retirement savings (401k) opportunities
Paid Time Off (PTO)
Continuing education assistance
A company dedicated to the local community that gives back through charitable contributions
Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, and certifications.
$72,000 - $90,00 per year. This position is eligible for a bonus incentive plan, based on company and/or individual performance.
Provisur is proud to be an equal opportunity employer - we embrace diversity and welcome individuals from all walks of life. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Solutions Rep
Agent Job 32 miles from Batavia
Team Requirements: In-office days: 6 days a month Scheduled days: Every Wednesday and 1-2 Tuesdays a month Work hours: Hybrid, 10am - 7pm CST (or 8am - 5pm PST) Customer Solutions Representative Role Overview: The Customer Solutions Representative assists customers with problems they cannot resolve on their own, fostering customer loyalty and repeat business through world-class service and quick response times.
Key Areas of Responsibility:
Receiving and resolving incoming calls, e-mails, and web chats from customers regarding:
Requests for return of merchandise
Damage or lost shipping claims
Order status
Billing or accounts receivable requests
Rescheduling pick up of returns
Managing internal and external e-mail volume and online chats
All other customer service issues
Taking ownership of Customer Service Case requests to resolve customer issues
Following up with customers regarding unresolved issues
Communicating professionally with customers and account managers via phone, e-mail, and web chat
Responsibilities:
Handling escalated customer issues when necessary
Obtaining and evaluating all relevant information to handle inquiries
Working with the team to manage daily workflow ensuring all inquiries are responded to by close of business
Providing backup for the returns queue
Minimum Qualifications:
High school diploma or equivalent
1 year of customer contact experience
Basic computer product knowledge
Other Required Qualifications:
Excellent written and verbal communication skills
Strong typing and data entry skills
Good organizational skills
Effective multi-tasking ability
Ability to work in a fast-paced environment
Demonstrated ability to quickly and efficiently resolve customer issues
Strong creative problem-solving skills
Ability to work independently and in a team-oriented environment
Aptitude to learn new applications quickly
Preferred Qualifications:
Bachelor's Degree
One year call center experience #INDEPI
Entry-Level Logistics Operations Agent
Agent Job 17 miles from Batavia
A global freight forwarding company near the Chicago O'Hare International Airport is urgently seeking a motivated individual with a strong interest in international logistics coordination. This role involves air and ocean freight export logistics operations, coordinating shipments, and ensuring smooth international freight movement. The ideal candidate will be detail-oriented, comfortable working with numbers, and thrive in a fast-paced, multi-cultural work environment. This is a temporary - contract, full-time (Non-Exempt) position with a benefit package.
Responsibilities
Track export freights and maintain accurate records to manage air and ocean freight shipments, ensuring timely and efficient delivery
Perform B2B - Business to Business customer service roles for processing customers' global freights
Prepare and process all required documents of export freights
Support the operations department personnel in various roles and responsibilities regarding global logistics strategies
Analyze transport costs and prepare quotes for invoicing
Resolve problems concerning transportation, logistics systems, and customer issues
Perform other duties as assigned
Qualifications & Skills
Must be proficient in MS Excel with excellent Data Entry skills
Associate's Degree or higher. Prefers degree in Supply Chain Management, International Business, and other related field
Strong attention to detail and ability to work with numbers
Effective verbal and written communication skills
Organized, multi-tasks, and goal-oriented
Ability to work a fast-paced, multicultural work environment
Previous office work experience including internship (Preferred)
This position involves working in a warehouse environment. While performing the duties of this job, you may be required to sit, stand, walk, and lift up to 30 pounds.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.
We prioritize direct applicants; third-party resumes may not be reviewed.
Customer Service Representative - Bilingual
Agent Job 41 miles from Batavia
Customer Service Representative takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must learn and follow detailed instructions, use various resources, and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
They can use multiple operating environments (Windows, DOS, and Mainframe).
Must have proven skills in the following PC software products: Lotus Notes, Excel, and MS Word.
3 - 5 years of experience required.
Benefit:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company:
Global Healthcare Innovator:
We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics. We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.
Join our team and:
Work on cutting-edge projects
Contribute to global healthcare advancements
Experience diverse cultures and geographies
Discover a rewarding career with a company that cares.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-20263: #gttnonit