Advocate Jobs in Aloha, OR

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans

US-OR-TUALATIN Type: Regular Full-Time Meridian Park Medical Ctr campus You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. Responsibilities Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge/Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills Health literate oral and written communication skills for effective interaction with all members of the patient's health care team Knowledge of transitional planning to and from all venues Ability to determine and access appropriate community resources Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled PIc3db472e2748-26***********0

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We have an exciting opening for a Residential Associate position in Milwaukie, Oregon. Residential Associates work as members of a direct care team serving adults with serious mental illness. Primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping, preparing meals, administering medication, and keeping accurate clinical documentation. If you have experience working as a Direct Support Professional (DSP), Residential Assistant (RA), Qualified Mental Health Associate (QMHA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then a Residential Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Friday and Saturday, 1:00pm - 9:30pm (Part Time, Swing) What You'll Make $20.00 - $22.00 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Kellogg Creek is a co-ed, 6-bed Residential Treatment Facility serving adults living with a mental illness who are also under the jurisdiction of the Psychiatric Security Review Board (PSRB). Kellogg Creek has a vintage, comfortable, and homey feel. It is near public services and transportation. Residents are screened for admission by the referring entity/state hospital, Clackamas County, the PSRB, and program staff for appropriate placement. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques. Reasonable accommodations can be made. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Friday and Saturday, 1:00pm - 9:30pm (Part Time, Swing) Compensation details: 20-22 Hourly Wage PIffd08e7a9375-26***********9

Board Certified Behavior Analyst (BCBA) Why Choose PBS? Positive Behavior Support Corp. (PBS) is a leading provider of Applied Behavior Analysis (ABA) services, dedicated to improving the lives of individuals with behavioral challenges. PBS is BCBA owned and operated with no private investors impacting our ethical decision making. As an analyst at PBS you have the opportunity to join our growing team of analysts with a common goal, to make lasting changes for the families we serve! What We Offer: ✅Flexible Scheduling- Work/Life Balance, Scheduling Tools, Manageable Caseloads ✅ Competitive Pay- Full and Part Time Positions ✅ Quarterly Bonus - 10% of annual salary- (2.5% per quarter) ✅ Paid Time Off (PTO) & Paid Holidays ✅ Career Growth ✅ Complimentary CEUs and Annual Conference Bonus ✅ Comprehensive Benefits- Medical, Dental, Vision Insurance (Full-time employees) ✅ 401(k) with Company Match up to 3% About Us: Positive Behavior Support Corp. (PBS Corp.) is a leading provider of Applied Behavior Analysis (ABA) services, dedicated to improving the lives of individuals with behavioral challenges. Our team of passionate professionals works closely with families, schools, and communities to create meaningful change. Our 2-Fold Mission: Create a responsive system that applies the principles of PBS to meet the needs of individuals, families and organizations we serve to produce quality of life changes that last Develop an organization that attracts the most competent, enthusiastic people and turns them into proficient professionals Position Overview: We are seeking a compassionate and dedicated Board Certified Behavior Analyst (BCBA) to join our team. Our BCBAs are responsible for creating an environment of trust with the families we serve, designing and overseeing behavior intervention plans specific to individual needs, supervising and mentoring Behavior Assistants, Registered Behavior Technicians (RBT) and Student Analysts, while ensuring high-quality ABA services are provided to clients. Responsibilities: Conducting Functional Behavior Assessments (FBAs) and develop individualized treatment plans Providing supervision and training to team members, including PBS employees assigned, family members, and stakeholders who support the clients success Implementing and overseeing ABA therapy programs in home, school, or community settings to prioritize behavior reduction, skill acquisition and generalization of learned skills across environments Collaborate with families, caregivers, and other professionals to support client progress Analyze data to monitor client outcomes and adjust treatment plans to ensure success of the client and family Ensure compliance with ethical guidelines set by the BACB and PBS policies Qualifications: Must have active BCBA certification and be in good standing with the BACB Masters degree in Applied Behavior Analysis, Psychology, Education, or a related field Experience in developing and implementing behavior intervention plans Strong leadership, communication, and problem-solving skills Ability to work independently and as part of a team Reliable transportation and ability to travel to client locations as needed #INDAnalyst

Supplemental Health Care has been named Best in Staffing based on real feedback from our working school professionals, Supplemental Health Care is proud to be a partner to every person we work with. For our School-based Social Workers, that means unique support and experienced recruiters from our School Centers of Excellence to assist you in every step of your career. We're currently hiring in Salem, Oregon to support a district in need of a Social Worker. Social Worker Contract Details: - $41.50 - $45 per hour - 36-week contracts - Social Worker will be promoting the general well-being of students - Working with outside agencies to provide support to families - Offering mentoring and suggestions for Teachers and other school personnel - Developing and providing crisis intervention strategies to improve student success - Working to maximize coping skills for students in difficult situations We understand that students come first in schools, so we offer a range of benefits, programs, and support services to help you find the right employer fit and stay focused on caring for your students. Our more than 2,000 working school professionals rank us 9 out of 10 for service and support, and SHC has been awarded Best of Staffing for multiple years by an independent survey partner, Clearly Rated. From industry-leading benefits to career growth options and mentorship, SHC is the school employer you've been looking for. If you'd like more detail on this school-based Social Worker assignment or are ready to get started with the placement process, please apply online now. Our team is standing by to respond as quickly as possible. Supplemental Health Care offers a wide variety of industry-leading benefits including: - Full medical, dental, vision, life, and even pet insurance to provide you with the coverage you need whenever you need it. - Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by. - Our Share the Care program is the most dynamic, profitable referral program in the industry. To learn more about Share the Care, check out shccares.com/referrals. - SHC offers a 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options. - Discounted and free online access to CEU courses through Supplemental University. Through our online CEU options, you have access to the courses you need on your schedule. Master's Degree in Social work - Social worker license/certification such as LCSW, LMSW, or state specific professional educator license must meet position requirements. - Previous pediatric experience preferred Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. For a copy of the Supplemental Health Care Privacy Policy, please visit ***************************************

Albertina Kerr empowers people with intellectual and developmental disabilities, mental health challenges and other social barriers to lead self-determined lives and reach their full potential. Are you passionate about removing barriers to care and integrating creative strategies to support youth living in group homes who experience Dual Diagnoses of Intellectual and Developmental Disabilities (IDD) as well as mental health challenges? In this position you will provide community and in-home services to youth in group homes in Multnomah County. You'll be part of a multi-disciplinary team providing Wrap-around services to support clients reach their goals, connect with their local communities and live self-determined lives. Additionally, you'll ensure clinical work actively incorporates client and family voice and choice, and complies with OAR, license, and payer requirements. You will have an exciting opportunity to be involved in the development of a new mental health service program with focus on individual and family therapy, skills training specialist, behavior support professionals, and psychiatric services. This position offers a flexible schedule that you can manage in accommodation with the supported youth. Child and Family Therapist I does not require professional licensure and operates under the supervision of a licensed mental health practitioner (LCSW, LMFT, LPC). Pursuit and achievement of relevant professional licensure within three years of hire is a key requirement of the position-and we'll help you get there. Our Child and Family Therapist II position requires licensure (LCSW for MSW degree holders, LMFT or LPC as appropriate for other clinical Master's degree holders). All therapists work flexible schedules and provide paid on-call support on a rotating basis. Click here to learn more about Children's Mental Health at Kerr. Essential Duties Provides and implements individual, family and group psychotherapy in both a community and in-home setting. Provides and implements effective team coordination and collaboration with direct line staff, teams, and leadership including attending regular staff meetings, as required. Provides competent, therapeutic coordination of care according to the relevant OARs and ISSRs. Consistently provides adequate supervision, clinical guidance, and oversight on shared cases with Skills Trainers, Case Managers, Behavior Specialists, direct line staff, or Family Support Specialists through routine consultation and direction as scheduled and defined in the OAR's. Coordinates client and family services and activities with other agencies and community resources and providers in congruence with a team-based approach. Ensure development and implementation of comprehensive, individualized Individual Service Support Plan for each client and family. Participate in training sessions, supervision, and meetings, as required. Ensure all documentation is completed in accordance with the OAR, contract, and organizational standards and maintain current authorizations. Completes all training requirements. Actively pursues and attains individual professional licensure in a relevant clinical field (social work, marriage and family therapy, or professional counselling). Licensure must be attained within three years of hire. Creates and helps coordinate client and family after-care and discharge plans coordinating with other agencies, community resources, and providers in congruence with a team-based approach. Participates in the clinical after-hours on-call rotation, providing prompt crisis support by phone or in person as required. Maintains appropriate professional boundaries with children and families, including maintaining confidentiality of client information as required by various laws and agency requirements. Follows laws related to mandatory abuse reporting. Benefits $2,000 Sign-on bonus after first 6 months of employment Paid medical, dental, and vision; basic life & accident insurance; and short- & long-term disability employee benefits Support for clinical supervision toward licensure with salary increase upon licensure Flexible schedules, 7 paid holidays, and generous time off 401(k) retirement savings plan 24-hour Employee Assistance Plan (EAP) that provides resources for everything from mental health to pet insurance and financial counselling Master's degree in social work, counseling psychology, child and family therapy or art therapy from an accredited college or university that meets the requirement for Oregon licensure in clinical social work, marriage and family therapy, or professional counseling. Eligibility for relevant clinical licensure in the State of Oregon. Proven ability to provide Individual and Family Therapy. Specialized knowledge and skills to provide appropriate clinical services based on the age, growth, development, and culture of children served. Proven ability to facilitate interdisciplinary treatment team meetings. Excellent written, organizational, time management and interpersonal skills. Intermediate computer skills sufficient to maintain calendars and clinical documentation, complete routine assignments in Microsoft Office, and similar tasks. Two years' relevant experience working with similar populations in an accredited facility is preferred. Consistent, punctual attendance to provide in-person clinical services and to participate in meetings with both internal and external parties. Ability to build appropriate relationships and relate effectively with children and families served and internal and external parties. A valid driver's license and the ability to meet agency driving requirements. Reliable means of transportation to provide in-person child and family therapy in diverse settings, including the client's home and their local community.

About Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Oregon. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LMFT, LCSW, LPC, LPCS: $80 per hourly session (53-minutes) Licensed Psychologist: $90 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they're able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here's what else Rula has to offer: Quick credentialing: Our dedicated credentialing team will help fast-track your enrollment with our insurance partners. Most therapists are ready to see clients in less than 3 weeks. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We'll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don't have to. You take care of the sessions and notes, we'll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you're joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you're on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Clinical Psychologist, Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Professional Counselor Senior (LPCS) Must be licensed in Oregon Must be able to provide telehealth Work Remotely Yes OR, US

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum - resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom's high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. You will be the driving force in helping teachers maximize their experience on Kiddom. In this role, you will be providing frontline support to users, including but not limited to: teachers, administrators, and coaches. You will report directly to the Head of Success, Bree Timlin. We're looking for someone with a passion for education, the ability to empathize with teachers, strong product acumen, and a commitment to Kiddom's mission and vision. You will... Provide advanced technical support for escalated issues from Tier 1 support teams. Troubleshoot and resolve complex technical problems via email, chat, phone, or remote sessions. Work closely with Product, Engineering, and Tier 3 Support teams to resolve critical issues. Identify, document, and escalate recurring issues or system bugs to the appropriate teams. Maintain detailed case logs and customer interactions in the support system. Assist in creating and updating knowledge base articles, FAQs, and technical documentation. Conduct root cause analysis and recommend process improvements. Train and mentor Tier 1 support representatives as needed. Ensure timely follow-up with customers to confirm issue resolution. What we're looking for... 2+ years of experience in a technical support or help desk role, preferably in a Tier 2 capacity. Strong troubleshooting skills with a customer-first mindset. Experience with CRM and ticketing systems (e.g., HelpScout, Salesforce, Jira, etc.). Experience with auto-rostering (Clever, ClassLink, Google Classroom) Excellent written and verbal communication skills. Ability to work independently and in a fast-paced team environment. Strong analytical and problem-solving abilities. Experience working with cross-functional teams to resolve technical issues. $60,000 - $70,000 a year Salary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process. What we offer Full time permanent employees are eligible for the following benefits:-Competitive salary-Meaningful equity-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance -10 paid sick days per year-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.-Paid family leave for eligible employees COVID Vaccination PolicyKiddom policy requires employees to be vaccinated before they visit an office or attend company events..We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.

Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:** + Communicating and interact with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Service Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard + Create a welcoming experience by authentically greeting all guests + Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach + Engage with guests in a genuine way, which includes asking questions to better understand their specific needs + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience + Thank the guest in a genuine way and let them know we're happy they chose to shop at Target + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices + Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality + Make the guest aware of current and upcoming brand launches, store activities and events + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed + Understand and show guests how to use Wallet and the other features and offerings within the Target App + Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them + Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures + Partnering with Leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures + Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) + Stock supplies during store open hours while being available for the guest + Demonstrate a culture of ethical conduct, safety and compliance + Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **We might be a great match if:** + Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests + Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target + You enjoy interacting with people all day and making things easy for others.... Interacting with guests, solving concerns and making the guests day better is core of what we do + You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded **The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you** **should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations and cash transactions + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others + Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Americans with Disabilities Act (ADA)** Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Advocate Job Description Are you a licensed insurance agent passionate about helping families secure their futures? Great! Let's be honest, the toughest part of the job is getting sales leads. At Origin8, we provide warm leads so you can focus on helping people get insured. Together, we can make a difference! What is an Origin8 Advocate? An Origin8 Advocate is not your typical insurance agent. We understand that discussing life insurance can be uncomfortable and that the application process can be overwhelming. As an Advocate, you will simplify this experience for leads by using clear, relatable language (not insurance jargon!). You will explore their unique needs, provide personalized solutions, and help them secure the protection they need, without the stress. Why Join Us? If you thrive on problem-solving, efficiency, and sales but dislike the constant search for leads, you've found your ideal position. At Origin8, we generate and provide you with 100 leads each week, allowing you to concentrate on what truly matters: protecting customers. Key Benefits: Earning Potential: We want you to succeed! Our compensation structure means you're not 100% commission-based; you'll earn a base salary while receiving bonuses for each customer you protect. Flexibility: Work remotely from the comfort of your home office. Say goodbye to long commutes! Set your schedule every two weeks, with a minimum commitment of 30 hours per week. You have the option to work more if desired. Supportive Environment: Join a diverse team that fosters growth and innovation. We will help you get appointed in additional states beyond your current license (NPN required) after completing our comprehensive three-week training program. Financial Goals: We aim for our Advocates to earn up to $70,000 annually when working 40 hours per week. Here's how to achieve that: Access at least 100 prospective customers per week through the Origin8 platform. Complete the application journey, designed to take about 30 minutes, by understanding customer needs, presenting solutions, and ensuring they are protected. Earn compensation based on your progress in customer conversations, plus receive a monthly protection reward for each customer you assist! Ideal Attributes: Our Advocates excel in the following areas: Communication: Exceptional verbal and written skills, with the ability to simplify complex insurance concepts for clients. Empathy: A genuine desire to understand clients' needs, fostering strong relationships built on trust and respect. Negotiation: Proficient in negotiating terms to create mutually beneficial solutions for clients and the company. Who Should Apply: We encourage you to apply if you: Are passionate about positively impacting families' lives. Have a proven track record in sales and consistently meet or exceed your goals. View objections as opportunities for problem-solving and enjoy the challenge of the sales process. Are excited about working with a mentor to accelerate your growth. Thrive in an innovative environment that provides access to cutting-edge tools and technologies. Are self-motivated and responsible, committed to following through on your obligations. Are comfortable working remotely, demonstrating focus and productivity. Have reliable home Wi-Fi and are proficient with technology, including CRM systems and online meeting tools. Are a licensed insurance agent. If you're not yet licensed but are interested in becoming an Advocate, reach out to us-we can help! Join us on this exciting journey as we continue to grow and make a difference in the lives of families across the nation. Let's protect what matters most, together!

Portland YouthBuilders (PYB) operates construction and technology focused job-training programs with the mission to support low-income young adults, ages 18-26, who are committed to changing their lives to become self-sufficient, contributing members of the workforce and their community. The Bridge to Construction Program is an intensive construction-only, nine-week program, that helps young people develop the skills needed for success in the construction trades through training aligned with workforce standards, life- and job-readiness instruction, and long-term placement and retention support. The Bridge to Construction Program was developed in consultation with the Oregon Bureau of Labor and Industries, apprenticeship programs, and industry practitioners. Participants are trained to demonstrate proficiencies in the areas of safety, tool use, demolition, framing, concrete, and finish work. Under the supervision of Bridge trainers, participants are involved in all phases of the construction projects, from dig-out to final clean. PYB's Bridge to Construction Program operates two concurrent cohorts located at PYB's main campus in Southeast Portland, and at our Washington County site in Central Beaverton. PYB is deeply committed to continuously working to make our organization a more equitable and just place for both students and staff. As it is written in our equity statement: At PYB, we believe that communities are strengthened when diversity is honored. We believe we have a responsibility to interrupt and confront inequity. At PYB, we commit to continuously reflect and challenge the ways in which we, as a community, and as individuals, perpetuate inequity. It is not only vital to our students' success but essential to our purpose. The ideal employee will be committed to our mission and equity statement, and will be inspired by working with young people from diverse backgrounds as they transform their lives through learning and service. POSITION SUMMARY The Career Advocate is a member of the Construction Department working to promote students' career readiness. The Career Advocate will provide comprehensive career coaching to students to help them make informed career choices, develop an individualized career plan including post-secondary goals, and provide long-term support through their success in career-aligned employment focused in the construction trades. Career coaching is provided to students in one-on-one meetings and in group settings-both in person and remotely, using phone, email, Zoom, social media and other communication tools. The Career Advocate will assist in developing curriculum for Career Exploration classes. They will identify student barriers to long-term success and secure resources to address needs. The Career Advocate will work closely with PYB's Construction staff to support students as they develop the knowledge, skills and habits necessary for success in post-secondary education, training, and careers. Reports to: Bridge to Construction Career Services Manager Employment Status: Regular, Exempt Schedule: 40 hours/week - 7:30am - 3:30pm Compensation: $59,000 - $64,000/year starting salary DOE Benefits: Seven weeks paid vacation per year during PYB closures -4 weeks Summer Break, 2 weeks Winter Break, and 1 week Spring Break; most state recognized holidays paid; 12 days per year Personal Time Off; $700/month added to salary for Section 125 cafeteria plan to cover employee's health care benefits, flexible spending accounts, and/or retirement savings; dollar-for-dollar employer match for retirement contributions up to 3% of salary with immediate vesting; employer-paid life and long-term disability insurance; dynamic environment with great team of students and staff. Application Closes: Open until filled AREAS OF RESPONSIBILITY * Develop and maintain relationships with partners (construction apprenticeships, employers, and community partners) in service of student placement support and success * Assist current and alumni students with placement in employment and/or post-secondary apprenticeship/education/training through: * Career Exploration * Creation of resume, cover letter and other career related forms * Practice filling out applications (short and long form, paper and online) * Employment search * Portfolio creation with students * Other individualized and group placement approaches * Provide ongoing, long-term post-placement support to alumni * Enter placement information into student database as required * Support students with employment training opportunities such as work experiences, job shadows and job fairs * Connect students to potential employers/mentors through informational interviews, job shadows, work experiences, etc. * Provide comprehensive orientation to construction apprenticeships, colleges, employers, internships, including tours and orientations and support through the application processes * Participate in cross-departmental Case Management teams with a focus on career readiness and a student's transition from PYB into postsecondary education, training, and/or employment * Design individualized career plans and individualized schedules for students * Assist students with short and long-term planning for their future * Maintain student records and fulfill all responsibilities as a Case Management team member * Write case notes and keep Case Management team members informed about important student conversations, goals, and achievements General * Support with organizational outreach efforts * Attend staff meetings and department meetings and all-staff professional development opportunities QUALIFYING KNOWLEDGE, SKILLS, AND EXPERIENCE Required: * Bachelor's degree or equivalent Experience in Education, Social Work, Career Exploration or related field * Experience working with low-income and minority populations * Minimum of 2 years in career coaching/development/exploration * Construction industry knowledge * Experience helping students set goals and work toward their completion * Experience helping students assess needs, set goals, and progress * Strong computer skills (database entry, spreadsheets, email correspondence, Zoom, etc.) * Valid Driver's License and good driving record. This position includes workday driving between PYB training sites (Portland and Beaverton) in either a personal or PYB vehicle. Career Advocates may also need to transport students in PYB vehicles from time to time. * Ability to pass fingerprint-based Criminal Background Check and drug screening * Relationship with construction employer partners a plus Specific job skills: * Ability to inspire and motivate young people * Detail oriented * Ability to create and optimize systems * Culturally competent practice; willing to engage in conversations about identities * Ability to develop one-on-one relationships with students from diverse backgrounds * Ability to take initiative, prioritize, plan and organize * Effective problem prevention and problem-solving skills * Ability to maintain confidentiality of sensitive information * Strong written and verbal communication skills * Self-starter and independent thinker * Commitment to professional growth * Capacity to collaborate with colleagues in order to facilitate student success * Ability to simultaneously manage multiple projects and meet deadlines * Ability to improvise and work through uncertainties APPLICATION INSTRUCTIONS Our selection process entails: * Application * Cover letter * Resume * Interview - You will be asked to meet with our hiring team, and you are encouraged to ask us any questions about the position and PYB at this time. To apply: email resume and cover letter to ***************. Applications will be reviewed as they arrive until the position is filled. Please send your cover letter and resume as attachments (Word or PDF). No phone calls or visits please. For more information, visit our website at *************** ___________________________________ Portland YouthBuilders' mission connects us to people and communities across Portland. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, sex, sexual orientation, age, religion, creed, marital status, national origin, political affiliation, disability, veteran status, or any other classifications applicable by law. Portland YouthBuilders is committed to the diversity of our people, programs and services. The organization acts affirmatively in the employment and advancement of qualified people of color. Auxiliary aids and services are available upon request to individuals with disabilities. TTY**************. PYB employees and full-time volunteers must successfully complete a criminal background and drug test check prior to employment. Portland YouthBuilders is a Drug Free Workplace and adheres to the requirements of the Drug Free Workplace Act. Portland YouthBuilders' students and staff are subject to random drug tests. * This program is funded 25% through a federal award of $1.5 million from the U.S. Department of Labor - ETA for the YouthBuild Program Initiative. * This program financed in part with funds provided through Worksystems, Inc. from the U.S. Department of Labor, the City of Portland, and the Department of Housing and Urban Development. * PYB is an AmeriCorps program and students who are AmeriCorps members are eligible for an education award. Listing Type Jobs Categories Nonprofit Position Type Full Time Experience Level Mid Level Employer Type Direct Employer Salary Min 59000 Salary Max 64000 Salary Type /yr.

DEPARTMENT: Housing REPORTS TO: Transitional Housing Program Supervisor CLASSIFICATION: 1.0(FTE) 20-40 hours per week, including some evenings and weekends. This is a field-based position with varying schedule and requires extensive local travel. SALARY: Starts at $24.50 hourly + current array of benefits SCOPE: The Residential Advocate has responsibility to identify and build rapport with individuals and families who are experiencing homelessness and need emergency shelter and to gain access to permanent supportive or long-term housing. This position provides the provision of housing-related community health services to homeless households or those at risk of homelessness assisted through our motel shelter and Transitional Housing Program (TH). Residential Advocate will provide individualized support to the transitional housing team by supporting residents to develop a plan and assess their supports and set achievable long and short-term goals, with an emphasis on healing from trauma, and long term health promotion. ESSENTIAL DUTIES AND RESPONSIBILITIES: Interact with guests, staff, and volunteers in a strengths-based, trauma informed manner at all times Provide basic intake and orientation to all new guests daily, including but not limited to reviewing Participant Agreements and Guidelines, drug and alcohol policies and emergency procedures. Provide ongoing services to all guests as detailed on their individualized service plans. Distribute food, blankets, bedding and other needed items in a fair and equitable manner to guests. Attend biweekly transitional housing team huddle and strategize best ways to serve clients. Attend weekly one on one supervision with supervisor. Process resident/client intakes and discharges with completion of associated forms Maintain resident/client files with file audit compliance requirements and enter data into HMIS Provide supportive services in a culturally responsive, non-judgmental manner. Use creativity and resourcefulness to ensure participants are aware of all community resources available for them and advocate with other service providers for the needs of our participants. Support transitional housing team to help match individuals into permanent supportive housing, community-based, subsidized, treatment focused, shared or other types housing. Advocate for community members with prospective landlords, working closely with Urban League Housing Specialists and community partners to ensure that those who do obtain housing are able to retain it in the long term. Promote culturally responsive mediation between community members and the social service system, the police bureau, mental health and substance use treatment programs, and other service providers. Provide holistic culturally appropriate and accessible health education and information and responsive crisis intervention for community members. Attend staff meetings, case conferences, coordinated access meetings, training workshops and community meetings as assigned and related to outreach. Any other duties as assigned. MINIMUM QUALIFICATIONSEDUCATION / EXPERIENCE/ LICENSURE At least one-year experience in a social services and knowledge or awareness of low-income or homeless people and the issues facing them. Experience with crisis intervention and customer service. Minimum of one year of experience in shelter or residential programs or social services, working with and relating to African Americans.PLUS Strong administrative skills and familiarity with data bases, preferred. Must possess and maintain a valid driver's license and own mode of transportation at the time of hire and throughout the course of employment.

River District Navigation Center Shelter Manager Supervisor: Director of Shelter Services Hours: Full Time; some weekend and evening work required Starting Salary: $67,000 - $72,000 Annual Benefits: Competitive Benefits Package GENERAL RESPONSIBILITIES Oversee the operations of the River District Navigation Center, a low barrier shelter for up to 90 adults who would otherwise sleep unsheltered on the streets, in cars, tents, parks, or in other unsafe conditions. The program provides access to basic needs services and access to housing and other supports. This is a salaried, exempt, unrepresented full-time position. SPECIFIC RESPONSIBILITIES Oversee program operations at RDNC. Responsible for assuring the quality of all program operations. Assure that the facilities are safe, welcoming, and inviting at all times. Assure that adequate inventories of supplies are on hand and accessible. Responsible for safety management of the facility and program. Assure that programs and operations empower participants to attain the highest possible level of self-determination and stability in their lives, and that programs and operations are conducted in such a manner as to fully respect the dignity, rights, and abilities of each individual participant. Consistent with agency expectations and policies and in coordination with the shelter management team, develop, implement, and oversee programs, capacities, policies and procedures, and house rules to meet the needs of participants and fulfill contract obligations. Supervise staff at RDNC. Responsibilities include all personnel functions, in particular: hiring, training, disciplinary actions and terminations. Responsible for bi-weekly review and approval of staff timecards in Paycom, including correcting all clocking errors and approving time off requests in a timely manner. Responsible for upkeep, maintenance, and safety of RDNC, and associated facility systems and equipment. Coordinate facility management and maintenance function for RDNC. Supervise maintenance staff in assigning duties to guests and ensuring their completion. In coordination with the Development Department, assist in the oversight of all volunteers at RDNC. Oversee and train shelter staff to follow agency procedures for receiving in-kind and/or monetary donations to the shelter. Coordinate maintenance and routine servicing of kitchen appliances, HVAC systems, and other complex systems and equipment. Supervise the facilitation of regular House Meetings. Coordinate with the community partners to orchestrate service delivery. Meet with the Neighborhood Association on a regular basis. Enforce applicable Good Neighbor Plan(s). Coordinate with agency program managers and directors to ensure that guest needs are met. Provide weekend “Supervisor On-Call” coverage for all Transition Projects programs on a rotating basis. Ensure that quarterly and other required reporting is completed in an accurate and timely manner. Provide statistical and narrative reporting on demographics, services provided, and outcomes as needed. Oversee budget and spending for all programs under supervision. Attend Board meetings as requested and report on the state of the facility and program. As requested, participate in all-staff meetings, management meetings and retreats. Assist with covering Severe Weather shelter shifts and providing additional support across the agency as needed. Continually strive to improve your program and its relationship with key stakeholders. Other duties as assigned. PERFORMANCE REQUIREMENTS Each Transition Projects employee must: Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity. Attend agency and program staff meetings. PHYSICAL/MENTAL REQUIREMENTS The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public. Hearing adequate for telephone work. Vision adequate for close work. Hand and finger dexterity adequate to operate standard office equipment. Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, climb stairs and ladders Sitting at a desk completing paperwork and working on a computer for lengthy periods. Ability to perform CPR and other emergency life-saving care with the assistance of teammates until emergency responders arrive. Ability to lift 50 pounds. MINIMUM QUALIFICATIONS The right individual for this position is resourceful and innovative, a strong leader, has a passion for helping others, and is able to deal with difficult situations in positive and constructive ways. This position also requires the following qualifications: Bachelor's degree + 3 years of experience in social services (at least 1 year management preferred) -OR- 5 years of experience in social services (at least 2 years management preferred) Must be available to be on-call and respond to program needs from 8am Monday to 5pm Friday every week. Demonstrated ability to manage shelter and residential programs. Demonstrated ability to develop new programs, policies and procedures. Demonstrated ability to operate programs in a manner that respects the dignity, rights and ability of participants. Demonstrated ability to represent an organization in contacts with the media, community groups, funders and government agencies in a successful fashion. Demonstrated ability to prepare reports and proposals, and to present such reports and proposals both verbally and in writing. Demonstrated ability to meet contractual obligations. Demonstrated ability to function as part of a management team. Understanding of case management, chemical dependency and mental illness issues and problem solving approaches. Excellent computer skills. Demonstrated ability to use word processing, database, calendar, spreadsheet, e-mail, and Internet programs. Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

Shelter and Stabilization Manager Job Description - March 2025 closes April 11th. All applications will be reviewed and candidates who will be invited to interview will be informed by April 18, 2025. Interviews will likely be held the week of April 21st. JOIN (joinpdx.org) is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home. JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status. JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies in furthering JOIN's commitment to become an anti-racist organization, including dismantling white supremacy culture. Position Overview The Shelter and Stabilization Manager oversees the following programs: The InReach and Day Space teams. The InReach and Day Space teams have overlap in aspects of programming and the person in this role will oversee; staffing, operations, reporting, compliance, program evaluation, employee performance, and finance matters. The InReach program is a multi-agency team that works to engage and place people out of shelter into housing. And the Day Space is an onsite day shelter offering essential basic services. Represented No Compensation: Salary: $68,500 - $72,000 DOE Full Time Exempt position with option of 100% paid employer paid Health Benefits (medical & dental benefits for employee and all dependents), employer paid Long and Short term disability benefit, employer paid $50,000 life insurance, EAP, Flexible spending accounts for medical and dependent care, 403(b), holiday pay, 160 hours PTO, 10 paid holidays plus paid agency closure week, 8 hours/month paid community involvement opportunity, paid bereavement leave, paid trauma leave, and an 8 week paid sabbatical after 7 years of employment. Required Duties and Responsibilities: Leadership Enhance JOIN's equity and anti-racist work at all levels of engagement and apply an equity lens to all work with staff, service participants, agency leaders and their staff, vendors, volunteers, donors, and community partners. Support ED and Director of Programs in developing budget priorities needed for InReach and Day Space programs. Track and monitor limited budget(s) accordingly in partnership with the Director of Programs and Finance Director as well as partner organizations. At the direction of Executive Leadership compose and compile programmatic narratives for required reporting and other communication tools. Collaborate with funders and partners on evolving program directions and needs including developing and supporting new partnerships and investigating best practices in other localities. In collaboration with the Director of Programs, continually monitor program compliance including; file maintenance, participant eligibility, and fiscal requirements. Participate in the creation, development, implementation of ongoing program improvement efforts. Think creatively about service delivery at the systems level and translate that thinking into implementation strategies Attend and participate in system level meetings, cohorts, and committees. Participate and engage in internal agency committees, panels, and/or groups towards collaborative agency evolution. Work closely with development supporting efforts to revitalize and grow the volunteer program. Supervisory Directly supervise the InReach and Day Space Coordinators including; supporting and monitoring contract and budgetary compliance, program improvements, individual performance, professional development, etc. Oversee the work of a multi-agency and multidisciplinary team of workers representing a combination of culturally specific and mainstream providers. Support the InReach and Day Space Coordinators through effective and streamlined collaboration and communication. Manage organizational partnerships and monitor partner agreements. Support the professional development of staff on your team and support their growth. Support Coordinators during the ongoing employee performance evaluation process. Track team performance against contract deliverables and outcomes by reviewing and assessing data. Investigate and maintain updated community resources to ensure participants have access to information, referrals, and additional services. Facilitate gatherings towards the programmatic desired outcomes and building community, forging partnerships. Facilitate meetings with internal teams, partner organizations, and regular supervisions. General Duties and Responsibilities: Commitment to equity and inclusion in all areas of the role through behaviors, actions, and communication Participate in team building, staff meetings, committees, retreats and organizational functions. Demonstrate and support healthy boundary setting, crisis management, and support for Coordinators and direct service staff. Facilitate difficult conversations using a trauma informed approach. Create partnerships and collaborations internally and externally. Maintain confidentiality of service participants, staff, leadership, and partner agencies. Other duties as required and assigned. Required Skills, Specialized Training, and Experiences: Demonstrate a commitment to equity and inclusion, supporting JOIN's goal of becoming an anti-racist organization. Support and nurture a diverse and inclusive environment where all people feel welcomed. 2 plus years of personnel and performance management experience of diverse team members. Experience managing multiple departments and projects is a plus. Experience developing and/or tracking budgets including departmental, project, individual, and/or team budgets. Communicate effectively verbally, non verbally, and in writing. Experience with the delivery of homelessness, human services, and/or housing services using strengths-based and trauma-informed approaches that recognize that people are the experts in their own lives, preferred. Proficiency using computer/technology and software including Google Suite, internal databases and other cloud based applications. Familiar with Housing First, housing system navigation, and service delivery best practices. Experience leading/facilitating group work where there is a strong commitment to worker autonomy and individual responsibility. Ability to work and problem-solve effectively with a diverse array of parties, both internal and external Experience using data to inform decision making. Ability to work with relative autonomy and limited oversight. Preferred Qualifications: Familiarity with Multnomah County (or similar) service systems is a plus. Basic familiarity with housing resources, fair housing and/or landlord-tenant regulations. Capable of lifting and moving items, including furniture, weighing 50 lbs. Experience working in and around homeless shelter settings Other Requirements Must own or have access to a personal vehicle for daily use on the job. Must have a valid driver's license and an insurable driving record upon hire. Must be able to work occasionally in the evenings, weekends, and holidays. Equal Opportunity Employer JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual. JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status. On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.

At Unitus, each employee has an opportunity to make a difference for our members. As part of the Tanasbourne branch team, the Member Advocate will initiate sales, process routine transactions, open new accounts and take loan applications to ensure our commitment for unparalleled service - the kind that creates the Unitus difference . Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents. Primary Duties: Work with members in-person to leverage excellent consultation and sales skills to proactively assist new and existing members to open new accounts, apply for loans, and learn about and be referred to other lines of business Perform all types of monetary/non-monetary transactions using knowledge of fraud prevention, excellence in service, and accuracy in transactions processed Continuously develop knowledge of credit union products and services, as well as the internal computer systems used to manage member accounts Collaborate with other staff in branches or departments to research and resolve questions or concerns Exceed sales and service goals designed with a member focus As an ideal candidate, you will have: High School or equivalent certificate Must have a minimum of one year of work experience in a fast-paced customer service role that includes experience assisting customers in person or by telephone Strong communication and interpersonal skills and experience in using technology to accomplish work Experience in a credit union or bank aiding with financial services products and using cross-selling skills is helpful

Status: On-call Schedule availability: Friday, Saturday, Sunday and Monday day, evening and overnights shifts Pay Range: base pay is $24/hour which includes the $1/hour shelter differential. This position is eligible for the bilingual differential of $1/hour and other shelter shift differentials such as weekend and overnight. Benefits: Visit our Benefits and Perks Tab by Clicking Here Mission: We've identified the day-to-day responsibilities linked to each position. In addition to the position specific responsibilities provided below, each YWCA Clark County employee must share responsibility for upholding and modeling the organization's core value on a daily basis. Summary The SafeChoice Shelter On Call Advocate help to provide supportive and low barrier emergency shelter services to survivors of domestic violence. The SafeChoice shelter provides comprehensive support to victim/survivors of domestic violence, all services provided are trauma-informed, survivor-centered and in compliance with contract requirements. This position is responsible for providing direct service advocacy in the SafeChoice Domestic Violence Shelter, services are provided 24 hours per day, 7 days per week. The SafeChoice Shelter On Call Advocate provides services that align with agency values, supports direct service staff while modeling positive self-care. This position provides coverage for shelter shifts when full time shelter staff are not available to work due to illness or other leave from work. Direct Services Advocacy Utilize strong de-escalation and empowerment skills to best support individuals who have or are being impacted by domestic violence. Provide a survivor-centered, empowerment-based approach to advocacy, effectively supporting survivors and families in identifying their own needs and goals and increasing survivor safety. Provide culturally responsive advocacy that honors the lived experiences of every survivor accessing support services. Effectively communicate available resources that support cultural values, beliefs and customs. Effectively and respectfully work with people from diverse backgrounds and with diverse needs. Respond to survivors on domestic violence hotline calls, complete phone screens and intakes and provide case management advocacy. Connect participants with relevant community resources to address needs related to domestic violence, including domestic violence education, domestic violence protection orders, safety planning, housing, and financial assistance. Input data relating to participants as required by contracts and state law. This includes, but is not limited to, entering data into Empower DB, Infonet, creating new participant files, exiting files, updating the former resident database, sending monthly 911 and sexual assault program logs to appropriate staff. Respond to questions and concerns from participants, co-workers, supervisor, and community partners as appropriate, in a timely fashion, and in a manner that supports the mission and core values of the program and organization. Document and communicate pertinent, relevant, and appropriate participant related information to co- workers and supervisor. Utilizing proper techniques, conduct room turnovers and additional maintenance responsibilities during shifts including, but not limited to: sanitizing mattresses and room surfaces and responsibilities on the walk- through check list. Perform housekeeping duties as assigned including, but not limited to: emptying garbage cans, cleaning spills, wiping and sanitizing surfaces, washing laundry, pushing carts, sweeping and mopping, rearranging furniture. Assist with receiving donations and supplies, loading, unloading, and restocking. Act as first responder in the event of an emergency or building evacuation. Work closely with other SafeChoice staff and other community partners to support families in obtaining safe housing options after shelter and complete housing and vulnerability assessments. Using the current shelter guidelines, work with other SafeChoice shelter staff to maintain an organized, safe shelter environment and support with room turnovers, donations, and any other facility needs as assigned. Requirements There is a strong social justice component to all program positions within YWCA, requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values. Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it's time to stop and ask questions or seek additional guidance. Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations. Strong soft-skills: with little to no prompting, adapt work and communication style to mitigate and/or de- escalate crisis, and to best support our participants. Preferred Experience At least six months experience providing empowerment-based advocacy, preferably domestic violence advocacy to at risk populations. At least six months working with families and children who are experiencing domestic violence and homelessness. Required Knowledge Understanding of intersecting oppressions, empowerment, and the dynamics of domestic violence. Proficient in MS Office products. General Requirements Complete and pass a background check; Complete the training requirements, pursuant to WAC 388-61A-1085; Be present for and appropriately participate in staff meetings as required. Establish and maintain a record of dependability with regards to punctuality, following call-out procedures, and adhering to the policies, practices, and guidelines set by the organization and SafeChoice. Support co-workers and supervisors by filling open shifts when needed, agreeing to shift changes (e.g. swing to day, day to night), on an on-call basis, up to 32 hours/week. Must be able to work any shift with an emphasis for covering evening, overnight and weekend shifts. Maintain appropriate personal/professional boundaries with participants and co-workers to maintain clear, open, and unbiased lines of communication. Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture, systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. Salary Description $24/hr - $25/hr

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $27.64 - $33.85 Hourly Department: Department of County Human Services (DCHS) Job Type: On-Call Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): April 20, 2025 The Opportunity: Overview: THIS WORK MATTERS! This recruitment is seeking 15 open On-Call temporary shelter positions. This recruitment may be used to fill future parttime, fulltime, and Limited Duration positions. To help protect our most vulnerable neighbor of the community. The Department of Human Services is seeking 15 on-call temporary person-in-charge positions. The Person in Charge (PIC) position is responsible for the coordination of operations during an assigned shift. The PIC coordinates all staff assigned to the site during each shift, supporting each in their role and identifying additional resources necessary for the team to be successful. As the Shelter Staff In-Charge, other duties will include: The location will provide adequate ventilation and hand hygiene supplies We will monitor capacity during the days the shelter is open and determine if additional action is needed Attempt to ensure the site is staffed sufficiently to appropriately handle the guest capacity If you feel that staffing levels are not appropriate to maintain operations - notify the ESF-6 Sheltering Lead Must be patient, kind, and a good listener Must be aware of loud discussion and the potential these discussions could be triggers Must be able to show empathy and to read your surroundings Trauma-informed trained Working Environment: Some Guest may have chronic illnesses, and/or injuries and/or be experiencing ongoing mental health and/or compulsive or regular substance use Pets may be present (potential allergens, fleas) Meals, Snacks, and beverage will be provided as appropriate Personal Protective Equipment including masks, nitrile gloves, puncture-resistant gloves, and fluid-impermeable gowns will be provided Will be exposed to constant bending, sweeping/mopping/emptying trash, walking, standing for periods of time, and carrying less than 20 pounds Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Education/Experience: Must have prior Shelter Experience. This may include any type of shelter. (DV Shelter, Youth Shelter, etc.) Experience working with individuals who are experiencing homelessness Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values Trauma Informed trained a plus Must be able to pass a background check Associate Degree or 1-2 years of equivalent experience Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills in your application and clearly explain how they apply to this position. SCREENING & EVALUATION Required: Application Packet: You must submit all asked-for items below. Failure to do so will be considered an incomplete application. 1. Attach a Resume demonstrating you meet minimum qualifications Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview' and ‘To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and will determine your eligibility to advance in this recruitment process. -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. -- Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following: Navigate to your profile in Workday (see: My Career Profile) and click on the “Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through *********************** you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. Do not click the “Submit” button before you upload your documents. After You Apply: Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes. Check both your email and Workday account for updates regarding this recruitment. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications Resume and Cover Letter Review Phone screen Consideration of top candidates Language assessment Background, reference Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Additional information: Work Location: This position works onsite at various locations Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Nicole Cole Email: ********************* Phone: **************** x87767 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6020 - Program Technician

Job Title: Overnight Shelter Staff Department: Houseless Intervention Services Reports to: Team lead Supervisor Salary Grade/Level/Family/Range: $29.14/hour, Step I, FY 2024-25. Effective Date: 1-Jul-24 FLSA Classification: Non-exempt / Hourly AFSCME Represented Job Summary: The Shelter Staff is responsible for maintaining a safe and clean environment for shelter staff and participants. Requires a willingness to lead, take charge, and offer opinions and direction. Duties and Responsibilities are used in revising or developing performance review objectives for employees. Duties/Responsibilities: Security Perform perimeter checks and walks, ensuring safety of the site. Ensuring the quality and cleanliness of facilities Maintaining the gates hack/door/check in area Maintaining quiet hours and protocols Facilities Maintain safe environment for shelter staff and participants. Maintain effective communication with all program staff. Ensure that all areas utilized by shelter participants and staff are clean, organized, and left in an orderly manner during and after each shift. This may include, but not limited to, cleaning waste, soiled clothing, dirty dishes, etc. Recording daily site notes, detailing the events of your shift so the next shift can reference back for consistency. Staffing Arrive to scheduled shifts on time, take a full lunch break, and work the entire shift. Attend supervision, staff meetings & any appropriate community professional meetings. Meet participant needs as necessary. Attend and participate in all outlined trainings as directed by the training and safety manager and site leadership. Participate in daily crossover meetings. Communicate with Behavioral Health Specialist and additional wrap around team members with pertinent information. Complete assigned projects as requested/assigned. Answering phone calls. Adhere to all state and federal privacy and security regulations applicable to the program, and to Sunstone Way, hereinafter referred to as The Company's policies and agreements regarding confidentiality, privacy, and security. Supervisory Responsibilities: None. Required Experience: 1-2 years' experience working with vulnerable populations and/or lived experience, or at least 6 months' experience at Sunstone Way working at least 20+ hours a week. Direct support services or caregiving experience. 1-2 years' experience working in social services or at least 6 months working at All Good Northwest at least 20 hours a week. Required Skills/Abilities: Understanding of Housing First and Harm Reduction models. Professional maintenance of appropriate boundaries. Being open to change (positive or negative) and to considerable variety in the workplace. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity. Preferred Education: Bachelor's Degree in Social Work, Psychology, or another related field (Preferred). Other relevant certification or training. Lived experience. Additional Eligibility Requirements: Sufficient manual dexterity and physical ability to perform assigned tasks. Must be able to pass a background check upon offer. Must be able to work in a drug-free environment. Regular and reliable attendance to all required shifts. Work environment: Working indoors and outdoors in heat and cold | Slippery and uneven walking surfaces | Working in close proximity to others | Exposure to offensive odors Physical Requirements: Ability to lift up to 50lbs | Bending, stooping, reaching | Sitting for extended periods of time | Standing for extended periods of time Travel required: Occasional travel to and from other work sites up to 5% of the time. Competencies: Accountability - Accountable for measurable, high-quality, timely, and cost effective results. Initiative - Takes prompt action to accomplish tasks and meet goals and objectives. Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring company policies and all regulatory requirements. Service Orientation - Applies effective interpersonal and problem-solving skills when responding to participants. Actively looking for ways to help people. Attention To Detail - Is thorough when performing work and conscientious about attending to detail. Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Time Management - Managing one's own time. Speaking - Talking to others to convey information effectively. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Negotiation - Bringing others together and trying to reconcile differences. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Coordination - Adjusting actions in relation to others' actions. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment. Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. Every other Wednesday & Thursday-Saturday 8:30pm-7:30am Full-time 40 hours per week

ANNOUNCEMENT community resource advocate ii Department: emergency rent Reports to: emergency rent assistant manager Hiring Range:* $19.02-$20.92 FLSA Status: non-exempt regular full time (RFT) Benefit Status: not eligible for benefits Work Hours Per Week: 40 Number of Positions: 1 Months Active: ALL Positions Supervised: 0 Notice, this position requires you to be bilingual in English and Spanish, both verbal and written. * Note: For applicants with extensive qualifications and/or years of experience, hiring range may be exceeded with approval. If approval is granted, it will be based upon careful review of the applicant's qualifications, experience, internal equity and budgetary considerations. The final rate approved will typically never be at a rate equal to or above the established midpoint of the pay range for the position. Community Action Organization reserves the right to modify, interpret or apply this as needed. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties (including essential duties), and skills to be performed by the employee occupying this position. This job description is not a contract implied or otherwise and the employment relationship remains at-will. The aforementioned requirements may be subject to change to reasonably accommodate qualified persons with disabilities. All positions are contingent upon funding and successful passing of all required background checks, required registry checks, and physical screenings if required. All staff in positions which regularly require driving either company or personal vehicles while performing work on behalf of Community Action are required to provide Human Resources proof of a valid driver's license for a motor vehicle record check both at hire and annually thereafter. Human Resources will conduct a motor-vehicle record. These records will be held as confidential records in Human Resources. All accidents will be reported to Human Resources within 48 hours. Benefits: All regular full-time (RFT) status positions of 20 hours per week or more year round or part year of .50 FTE or higher are eligible for our outstanding benefits package including: * Individual Medical with premium covered at 90% * Free Dental insurance for the employee * Employer matched retirement dollar for dollar for the first 3% * Generous paid sick and vacation time * 13 paid 0bserved holidays * Free life and long term disability insurance * Medex travel assistance * Employee Assistance Program * Rich and diverse mission-based working environment * Possible student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program * Staff meeting program criteria for use of a second language in their position may apply for and if approved qualify for a bilingual pay benefit of $100 per month. Position Summary: In support of the Agency's mission, this position is responsible for equitable allocation of rent assistance resources to best meet the needs of each applicant. This involves screening clients for eligibility, gathering required documentation, and providing direct assistance from a variety of funds in adherence with all funding guidelines. This position must accurately enter information into statewide client databases and provide additional referrals as needed. This position requires the ability to accurately review rental ledgers (and the various charges which may appear in them) and make decisions on funds and amounts based on information provided by landlords. Duties also include establishing collaborative relationships with landlords, partner agencies, and clients while achieving positive results with diverse populations. Essential Functions and Responsibilities: * Conduct phone-based or face-to-face interviews with low-income households that live in Washington County. * Screen households for eligibility to participate in Emergency Rent and/or Utility Assistance programs and schedule appointments as appropriate. * Perform assessments, submit required documentation, and issue payments to clients from a variety of funds, in adherence with all funding guidelines. * Negotiate with landlords to prevent evictions or enter into rental contracts. * Accurately enter information into statewide client database in order to capture required statistical information as well as generate authorized payments. * Maintain real-time, accurate, complete and confidential records including rental ledgers, W-9 forms, and income eligibility documents. Submit and prepare service transactions as required. * Collect and enter information (including required client documentation) into multiple systems of record or databases as needed with a high degree of accuracy. * As appropriate, provide resource information and assess rental situations of clients for any concerns regarding fair housing practices and/or Oregon landlord/tenant laws. * Consistently maintain a clean and orderly workstation to ensure interactions with clients are healthy and high-quality, and efficiencies in operations are maintained. * Maintain confidentiality of all client information and/or other confidential information. * Strictly adhere to all safety policies and procedures at all times and respond/correct any at-risk safety issues immediately. * Strictly adhere to agency code of ethics and standards of workplace behavior. * Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards. Marginal Functions and Responsibilities: * Participate in special projects and data collection to enhance program planning and delivery. * Keep informed about availability and current status of social service programs serving Washington County residents. * Other marginal functions and responsibilities as assigned. Required Education/Training/Experience: * High School Diploma or equivalency with a minimum of six months customer service experience. An equivalent combination of education and experience may be considered. * Bilingual English/Spanish, oral and written. * Intermediate computer literacy in MS Word, Excel, Outlook and software programs. * Experience completing data entry with accuracy. * Experience working collaboratively with a wide range of other professionals and social service agencies. * Ability to work effectively and collaboratively in a diverse work environment. * Ability to communicate effectively both orally and in writing. Preferred: * Associate's Degree or higher in Social Services or a directly related field. * Knowledge of Washington County community resources. * Experience completing data entry with a high degree of accuracy in multiple systems of record. Required Licensing or Other Special Certifications: * N/A Required Physical Demands of Essential Functions and Responsibilities: * Work is performed in normal office environment. * Constant exposure to computer and keyboard with extensive phone use. * In normal work day, may stand/walk 2 hrs/day; may sit _5.5_ hrs/day; may drive _1/2_ hrs/day; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation _4.5_ hrs/day; may use hands at or above shoulder level for _1_hrs/day. * In normal work day, may bend, squat, and/or climb frequently. * Work is light in nature, lifting maximum of 20 lbs with frequent lifting and/or carrying of objects weighing up to 20 lbs. * May require walking or standing to a significant degree, or sitting most of the time with a degree of pushing and pulling of arms and/or leg controls. How to Apply for this Position: To be considered we must receive a completed Community Action Employment Application form. You are welcome to also include a cover letter and resume at your option. Transcripts may be required for certain positions. Applications can be completed on our website: *************** or you can print off the application to complete or pick up the application form at either of our following locations: Hillsboro - 1001 SW Baseline St, Hillsboro OR 97123 Beaverton - 17933 NW Evergreen Pkwy, Suite 315, Beaverton, OR 97006 Be sure to submit your application in a timely manner. If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at ************. If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above. All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you. All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in. For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer. COMMUNITY ACTION IS AN EQUAL OPPORTUNITY EMPLOYER Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.