Business Administrator
Administrator Job In Atlanta, GA
Job Title: Business Support Generalist
The Business Support Generalist role offers diverse involvement with a variety of business functions for Millennium Information Tek and its affiliated companies. The Business Support Generalist helps oversee business operations and execute administrative tasks, while supporting senior management. Duties range from assisting with administrative, human resources, finance, client services, marketing, and project management related responsibilities. This dynamic role requires strong attention to detail, organization, interpersonal skills, time management, and the ability to prioritize based on company objectives.
Duties and Responsibilities:
Coordinates business operations and internal processes to maintain efficiency
Supports senior management with miscellaneous tasks, general business needs, scheduling, and arranging travel upon request
Answers phone calls, emails, and general correspondence on behalf of senior management by request
Assists with project planning, tracking progress, coordinating meetings, and managing deadlines
Facilitates internal communications including project, operations, and departmental updates as relevant
Prepares, edits, and formats reports, presentations, spreadsheets, and documents, facilitating digital signature requests when necessary
Ensures the accuracy of business information in reports, presentations, documents, and other materials
Places orders on behalf of the business for supplies, equipment, and services
Creates, tracks, and manages employee subscriptions and accounts
Organizes and maintains digital filing systems, databases, and project management tools
Maintains positive relationships with clients and vendors; responds to inquiries
Oversees process compliance with client onboarding procedures
Helps with managing contracts, agreements, and legal documentation to ensure compliance with regulations
Assists with bookkeeping, financial reporting, order processing, billing, and invoicing
Processes expense reports and tracks company expenditures
Manages invoice processing, payment submission, and bank and credit card reconciliation
Conducts monthly bank runs; retrieves and sends company mail, and handles business-related errands as needed
Provides human resources support including HRIS/HR software management, staff communication, audits, and payroll and employee recordkeeping
Facilitates employee and client engagement through recognition efforts, gift or card purchasing/delivery, event planning and coordination
Assists with content creation, social media management, website maintenance, email and print marketing
Leads planning, project management, purchasing, logistics, and maintaining inventory related to company conference attendance
Occasional lifting of boxes or other items, up to 40 pounds
Must have a reliable vehicle, valid driver's license, and willingness to travel throughout Metro Atlanta
Other job-related duties as assigned
Required Skills and Competencies:
Highly organized and detail-oriented
Strong sense of integrity and ethical judgement
Ability to adapt and solve problems independently
Superb verbal and written communication skills
Strong command of time management
Ability to prioritize and take ownership of responsibilities
Excellent interpersonal skills
Self-motivated and driven
Education, Experience, and Qualification Requirements:
Bachelor's degree in Business Administration, Communications, Marketing, or equivalent
4 years of professional experience
Proficient in Microsoft 365 and Google Workspace, email, and calendar management
Experience with project management applications (e.g., ClickUp, Asana, Jira, etc.)
Experience with accounting software a plus
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About the Company
Millennium Information Tek (MIT) is an Atlanta, GA-based company providing embedded IT staffing and technology for the courts sector. MIT creates solutions through partnership, data, and technology by leveraging the expertise of talented individuals who truly care. We empower our clients to modernize their processes while staying true to tradition when it matters most.
At MIT, innovation is the core driver of everything we do. We thrive on solving problems and execute with a superior level of service. By demystifying technology and making it accessible, we elevate our clients' ability to succeed.
Benefits Package
Medical
Dental
Vision
FSA
401(k)
Life Insurance
Short and Long-Term Disability
Employer-Paid Training, Learning & Development
Generous Paid Leave
A flexible, family-friendly culture.
What Our Team Says
“I do not know where to start, everything is just great, I love the team, I love the work and service we provide to our customers...just being honest, this company is amazing.”
“As a company, I believe that work-life balance and flexibility are valued here more compared to other companies...”
“The company cares about their employees as people.”
“[The] leadership is very strong, benefits are amazing.”
Millennium Information Tek is an equal opportunity employer.
Entry-Level Financial & Business Administrator with Tax Expertise
Administrator Job In Atlanta, GA
Are you highly organized, detail-oriented, and passionate about finance, business operations, and tax strategy? Do you love keeping numbers in check, managing expenses, and optimizing financial efficiency? Le Chateau is looking for a dedicated Financial & Business Administrator to help keep our finances running smoothly while ensuring we maximize tax benefits and smart financial strategies.
What You'll Do:
- Manage Business & Personal Finances - Track expenses, pay bills, reconcile accounts, and ensure financial organization across all areas.
-Monitor Budgets & Cash Flow - Keep a close eye on spending, income, and overall financial health.
-Handle Tax & Compliance Needs - Assist with tax planning, deductions, and strategies to ensure we're utilizing all available benefits.
-Find the Best Business Deals - Research and negotiate the best rates on insurance, vendors, and business services.
- Keep Everything Organized - Maintain detailed records of all transactions, invoices, and financial documents.
Who You Are:
✔ Highly Organized & Detail-Oriented - You love structure, accuracy, and keeping financials in order.
✔ Financially Savvy - Comfortable working with budgets, expense tracking, and financial reports.
✔ Knowledgeable About Tax Strategy - Understanding of tax deductions and compliance is a huge plus!
✔ Problem-Solver & Negotiator - Able to research and secure the best deals for business expenses.
✔ Proficient in Accounting Software - Experience with QuickBooks, Excel, or other financial tools is a plus.
This is a great opportunity to gain hands-on experience managing finances for a high-end luxury brand, with room to grow into a more senior financial role.
Ready to build your career in finance & business administration? Apply now!
NetSuite Administrator
Administrator Job In Atlanta, GA
📆 Experience: 1-5 years
We are seeking a NetSuite Administrator to join our team in Atlanta, GA. This onsite role requires a proactive and detail-oriented individual to manage, optimize, and support our NetSuite ERP system. The ideal candidate will have 1-5 years of NetSuite Administration experience, with an understanding of system configurations, workflows, and user support.
Key Responsibilities:
Administer and maintain NetSuite ERP, ensuring system integrity and performance.
Configure workflows, scripts, dashboards, and reports to enhance business processes.
Manage user roles, permissions, and access controls to ensure security and compliance.
Collaborate with cross-functional teams to support finance, operations, and supply chain functions.
Troubleshoot system issues, implement fixes, and work with NetSuite Support when necessary.
Assist with system upgrades, customizations, and integration with third-party applications.
Provide training and support to internal users, ensuring best practices and efficient usage.
Qualifications:
✅ 1-2+ years of hands-on NetSuite administration experience.
✅ Knowledge of SuiteScript, SuiteFlow, and SuiteBuilder is a plus.
✅ Experience with customization, reporting, and dashboards in NetSuite.
✅ Strong analytical, problem-solving, and communication skills.
✅ Ability to work onsite in Atlanta, GA and collaborate with internal teams.
Why Join Us?
Competitive compensation and benefits package.
Opportunities for professional growth
Work in a dynamic and collaborative environment.
🚀 If you're a tech-savvy NetSuite enthusiast looking for an onsite opportunity in Atlanta, apply today!
Retirement Plan Administrator
Administrator Job In Atlanta, GA
Immediate need for a talented Retirement Plan Administrator. This is a 12+ Months Contract opportunity with long-term potential and is located in Atlanta, GA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-63335
Pay Range: $25 - $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Determine eligibility and process benefit estimates, retirement calculations, and death benefit claims for the Client Pension Plan participants.
Research and respond to service-related inquiries.
Reference pension plan provision sections in regard to administrative issues.
Demonstrate problem solving skills relating to the pension administration systems (Workday and/or Benefit Connect).
Provide outstanding customer service to plan participants, beneficiaries, and Employee Service Centers.
Review and enter demographic data, salary, job codes, retiree healthcare premiums, tax withholdings, banking information, and beneficiary options.
Calculate and enter monthly and retroactive pension benefits due.
Request payroll modifications and adjustments for replacements and/or required minimum distribution.
Validate and initiate overpayment recovery.
Process Social Security recalculations.
Provide inbound/outbound call handling support as needed.
Assist with identifying reporting and query needs.
Accurately update and maintain electronic records.
Answer general 401(k) administration questions.
Key Requirements and Technology Experience:
Skills-Benefits Administration, Retirement , Pension Plan Administration, 401K.
Bachelor's Degree and 5 years, or minimum 10 years of relevant work experience.
Strong mathematical skills and familiarity with general accounting principles.
Experience with pension plans and pension plan software required.
Ability to comprehend, retain and communicate pension plan rules.
Ability to articulate information clearly, and respond to inquiries via email, fax, mail.
Ability to determine eligibility, process and review intermediate and complex pension related transactions to execute next steps.
Strong organizational skills; ability to multi-task and handle deadlines effectively in a fast-paced environment.
Demonstrate excellent judgement and decision-making skills.
Excellent interpersonal, verbal, and written communications skills.
Self-motivated with a good work ethic; discipline to work effectively both independently and in a team environment; ability to establish strong, positive relationships.
Strong computer skills (Proficiency using Microsoft Office tools (specifically: Excel, Word, and PowerPoint).
Ability to handle sensitive situations with professionalism and confidentiality.
Analytical and creative problem-solving skills; strong attention to detail.
Advanced degree preferred
Experience using HR systems to administer benefits, preferably Workday.
Proven ability to serve as a quality reviewer is preferred.
Target years of experience: 3-5 years .
Our client is a leading automotive Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Office Administrator - Bilingual
Administrator Job In Atlanta, GA
Established in 1968, Cherry Coatings is one of the largest commercial paint contractors in the country. We are a family-owned business that provides architectural, industrial, and maintenance coating services for some of the most recognizable facilities in Texas, Arizona, Tennessee, and beyond. Our strong emphasis on high-quality service and client.
About the Job
We are looking to add a Bilingual Office Administrator to our Atlanta, GA team. An excellent candidate for this role is a dynamic, reliable people person who thrives in a fast-paced environment, able to learn new tasks quickly, maintains strong attention to detail looking to develop a career. The ideal applicant will have 3+ years in construction. Fluency in reading/writing/speaking both English & Spanish is a requirement
Responsibilities:
Communicate with Field as assigned.
Previous/current updates on employee tracker (orientations and badging).
Answer basic field questions same day (calls asking for profit sharing, 401K, missing time, update information on their applications, the process to order material and equipment, etc.)
Keep track of the vacation days (for painters, foreman, and FM) and ensure that the foreman gets paid for vacation; keep payroll contact informed.
Additional as Needed Responsibilities:
Schedule orientations (safety, Osha 30 Hrs., scissors lift, etc.)
Badging process (consent forms, vaccines, and drug testing).
Time Keeper app downloads and device approvals.
Time Keeper approvals/ corrections (back-up only).
Provide requested forms from or for the field.
Coordinate with the clinics in case of an accident. Have the first injury report from the field and keep the OM informed.
Keep an updated list of job addresses.
Have an updated list of employees that have done the badging
Plan and serve attendees of some meetings (buy food and drinks with the help of the field assistant).
Support/fill in as backup for all purchase orders or other office help.
Requirements:
Bilingual Spanish/English Required.
Experience in Construction/Paint 4+ years, 3 years office environment preferred.
String calendar management and scheduling experience required
Computer savvy with working knowledge of Microsoft Office, and Excel required
High School Diploma preferred; equivalent experience considered.
Able to process High-Volume data with accuracy.
Flexible Schedule, punctual, and able to work 7-4:30; Saturdays as needed.
Solid math and numerical skills.
Ability to use standard office equipment.
Outstanding organizational and time management skills.
Excellent written & oral communication abilities with an aptitude for problem-solving.
Professional appearance.
Dynamic personality.
Strong work history & reliable transportation.
Database Administrator
Administrator Job In Alpharetta, GA
Job title: Database Administrator (MySql)
Reports to: Manager, Database Administration
Department: Cloud Platforms
Grade: 17
Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.
Job Summary: As a Database Administrator, your primary role involves delivering technical assistance for the database environment, encompassing tasks such as aiding in database development and organization, as well as implementing emerging technologies. Ensuring the utmost reliability and performance of online processing database systems is of paramount importance to our organization. The Database Administrator reports to the Manager of Database Administration. This position is full-time and offers a hybrid work option.
Responsibilities:
Reviews service-related reports: (e.g: backups, maintenance, monitoring) on a daily basis to ensure service-related issues are identified and resolved within SLAs.
Respond to database related alerts and escalations and work with database engineering to come up with strategic solutions to recurring problems.
Works with database engineering to develop ongoing assessments of database performance and identify problem areas.
Works with database engineering to develop and enforce a security scheme for the database environment.
Responsible for deploying database objects like tables, indexes, packages and views across multiple environments.
Should be proficient in Understanding and Analyzing Database Logs.
Should be able to work on OnCall (24*7 support) rotation.
Should be comfortable to work as L1, L2, L3 as and when required.
MINIMUM REQUIREMENTS:
BE or BS Degree in one of the following subject areas: Computer Science, Business Administration, Information Technology or related field.
Preferred 5-10 years as Database Administrator with MySQL related systems and strong understanding of database structures, theories, principles, and practices.
Knowledge on MySQL Database Architecture and Storage Engines.
Should be proficient in SQL Query Tuning and Slow Query Optimizations.
Ability to write, optimize and troubleshoot Stored Procedures, Triggers, Views, Indexed Views, etc.
Knowledge of Indexes and Index Management Ability to use Performance Monitor to gather Metrics to define baselines ‘
Understanding of, and experience with, server-client computing and relational database environments.
Experience with AWS - DBA experience on AWS hosted databases such RDS and/or Aurora for MySQL.
Experience with AWS services like Cloudwatch and other supported services to optimize RDS/Aurora databases.
MySQL open source tool kit and Percona tool kit experience.
Experience deploying, configuring, and managing Innodb Cluster - Group Replication.
Database migration experience (Cloud migration projects).
Experience with data management and data processing flowcharting techniques.
Knowledge of reporting and query tools and practices.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Ability to work towards proactive solutions.
Willingness to learn in new technologies.
Strong root cause analysis.
Technical documentation skills.
Good understanding of the organization's goals and objectives.
Good interpersonal, written, and oral communication skills.
*Technical interviews may include demonstration of technical skills.
PREFERRED REQUIREMENTS:
Experience with Datadog, Splunk, Elastic including APM is a huge plus.
Experience with other monitoring tools: Idera, MonYog, Red-Gate, Elastic, etc.
Certification is a plus; MCTS, MCITP, MVP, Oracle (MySQL), Percona, AWS, GCP, Azure Data.
Experience working with VLDB > 1TB Familiarity with NoSQL.
Experience with Microsoft SQL Server experience (2016 - 2019):
Experience with High Availability (Always On/Log Shipping)
Experience using SQL Profiler
Examining Execution Plans
SSRS Administration and Configuration
SSIS
Compensation and Benefits:
Compensation range: $73k - $110k
End of Year Discretionary Bonus
Unlimited PTO after year 1 (3 weeks to start)
Medical, Dental & Vision
401k Match
Education Expense Reimbursement
Gym Membership Reimbursement
HSA and FSA for U.S.-based employee
Employee assistance program (EAP)
Traditional Physical Requirements
Requires prolonged sitting, standing, bending, stooping and stretching.
Requires the ability to lift 10 pounds.
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
Database Administrator (Sybase)
Administrator Job In Alpharetta, GA
Key Responsibilities
Database Administration & Maintenance
Install, configure, tune, and upgrade SAP ASE (Sybase), Redis, and PostgreSQL databases.
Ensure high availability, backup, and disaster recovery of all database systems.
Monitor database health, including performance tuning, space management, and security enforcement.
Proactively recommend system improvements to optimize database performance and scalability.
Troubleshoot and resolve replication, failover, and performance issues across platforms.
Database Development & Optimization
Write, deploy, and maintain SQL patches, database programs, and automation scripts.
Perform performance analysis and monitoring of queries, indexing, and storage usage.
Ensure database integrity, data cleansing, and implementation of access controls.
Automation & Scripting
Develop and maintain automation tools using Shell, Python, Ansible, or Go for database deployments and maintenance.
Automate database monitoring, backup, and recovery processes to enhance efficiency.
Security & Compliance
Set up and configure auditing and audit trails to ensure compliance with security policies.
Implement and maintain disaster recovery solutions, ensuring seamless data recovery.
Monitor system logs, trace files, and user activity for security risks and potential failures.
Required Skills & Experience
Expertise in SAP ASE (Sybase), Redis, and PostgreSQL database administration.
Strong experience with installation, upgrades, patching, and troubleshooting across database platforms.
Hands-on experience with database replication, failovers, and high-availability configurations.
Linux proficiency (mandatory) - experience managing databases in Linux environments.
Knowledge of schema creation, deployment, and maintenance.
Experience with performance tuning and query optimization.
Strong scripting skills in Shell, Python, Ansible, or Go to automate database tasks.
Experience with backup, recovery, and disaster recovery planning.
Preferred Qualifications
Experience working with large-scale enterprise database environments.
Strong analytical mindset with a detail-oriented approach to problem-solving.
Ability to work independently in a fast-paced, high-demand environment.
Payroll Benefits Administrator
Administrator Job In Sandy Springs, GA
Quest is seeking qualified candidates for Payroll & Benefits Administrator! This will be 80% payroll 20% Benefits focused. The Benefits and Payroll Analyst is responsible for the daily administration of the company's employee benefit plans and payroll. Assists individuals in understanding their benefits and payroll; acts as liaison with third-party providers; provides guidance during claims and enrollment processes; and maintains benefit and payroll records.
Direct Hire
4 days IN-office & 1 day at home
Pay $85-90k
Excellent benefits offered including medical, vision, dental, 401k w/ match, PTO
Seeking candidates with SAP SuccessFactors
Payroll and Benefits Responsibilities:
Benefit Administration - Oversee health, welfare and retirement plan administration including associated reporting, data management, communication efforts and vendor relationship management.
o Primary contact for plan vendors, third-party administrators and addressing questions from employees, dependents, and other plan beneficiaries in a consultative manner.
o Independently research and resolve escalated benefit matters, seeking out root cause and opportunities to avoid reoccurrence.
o Health & Welfare plan administration - prepare monthly benefit invoice and claim reconciliations; independently resolve any discrepancies and ensure that all premiums and benefit-related reports are processed in a timely manner.
o Prepare 401(k) and Health Savings Account (HSA) reconciliations with each payroll.
o Ensure benefit deductions are accurate, processing deduction interface with each payroll, preparing any retroactive deductions and updating wellness credits.
o Lead wellness activities including company challenges and bio-metric testing.
o Compile wellness incentive award information for proper payroll reporting.
o Oversee benefit administration for retirees and individuals on leave.
o Process premium payments from retirees, individuals on leave and COBRA participants, update benefit enrollments as needed.
o Prepare and update benefit enrollment and communication materials to help individuals understand and best utilize their benefits. Seek out opportunities to improve communication and service.
o Conduct new hire orientation to educate employees about their benefits and payroll and ensure a smooth end-to-end on-boarding experience. Also conduct exit interviews as needed.
o Participate in service meetings with benefit partners and assist with annual open enrollment process.
o Lead the annual retirement plan (401k and pension) and worker's compensation audits.
Payroll Administration - Performs all activities necessary to execute assigned payrolls in an error free and timely manner in compliance with SOX.
o Verify all information such as time entries, hires/rehires, terminations, tax information, benefits deductions, awards, leaves of absence, relocation reimbursements, bonuses, fringe benefits, garnishments, and all other deductions
o Audit all payrolls for accuracy and determine all corrective actions.
o Coordinate and process all incoming payroll data from other locations o Process manual checks in a timely manner as needed
o Act as primary liaison between payroll system, bank, and accounting department to ensure smooth and efficient processing and delivery of direct deposits and paychecks.
o Respond to inquiries from Accounting team related to payroll, research and resolve reconciling items as needed.
o Work with payroll provider to resolve system issues and update tables as needed, including General Ledger account table.
o Provide timely standard reporting to all stakeholders including HR, Accounting and Auditors.
o Review quarterly employment tax reports for discrepancies and take corrective action as needed.
o Monitor interfaces (General Ledger, 401k, pension, FSA, HSA) to ensure files are delivered and address any issues with data files.
o Maintain and update HRIS data with employee status changes and other data changes as needed.
o Perform other HR administration duties as assigned and adhere to all company policies, procedures and business ethics codes while focusing on safety and best practices.
Minimum Qualifications:
• Bachelor's Degree in Business, Finance or Accounting; Bachelor's Degree Preferred
• Four to six years' experience in payroll processing and benefits management in a multi-state manufacturing environment
• Working knowledge of IRS, FLSA, ERISA, PPACA and other statutes relevant to the role
• Proficiency in Microsoft Office software to produce documents, spreadsheets, queries and presentations
• SAP SuccessFactors preferred
• Excellent problem solving and decision-making skills, with an exceptional level of self-motivation and initiative
• Strong written and verbal communication skills with a customer focused approach at all levels of the organization
Salesforce Administrator
Administrator Job In Atlanta, GA
Applied Resource Group is actively seeking a Salesforce Administrator for 6 month contract in Atlanta, GA. The Salesforce Administration will be responsible for the planning and execution of Salesforce related activities that support the business for user support of 3,000 Salesforce users.
6 month contract: 40-45/HR
Requirements
Proven track record of researching and analyzing complex business and operational issues and providing concise summaries using visual and written analysis
Ability to analyze complex data or systems issues and to provide actionable recommendations to impacted teams based on the analysis
Ability to analyze complex business processes and identify efficiency opportunities and/or solutions to resolve process gaps or related business challenges
Strong verbal and interpersonal skills; exceptional writing skills; ability to effectively articulate and communicate concepts, ideas, and issues with a diversity of internal stakeholders.
Identify, develop and document requirements that clearly support and communicate needs to stakeholders and supporting teams
Ability to design solutions that anticipate areas of concern and are adaptable to future changes
Ability to analyze, test and document solutions to ensure business requirements have been satisfied
Ability to effectively troubleshoot data inaccuracies, identify root causes, and take corrective action
Ability to effectively mentor and train associates and cross functional users of assigned systems, processes, and tools
Office Administrator
Administrator Job In Alpharetta, GA
The Office Administrator will coordinate office activities and operations while providing clerical and administrative support to management. This role requires to be in the office Monday - Friday.
Duties/Responsibilities:
Completes office activities and functions to maintain efficiency and compliance with company policies.
Oversees telephone services, email correspondence, and mail logging and distribution.
Maintains office inventory through auditing and purchasing necessary supplies.
Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files.
Deals with various vendors through effective communication and scheduling.
Assists HR team with the coordination of a variety of company events.
Handle receptionist duties such as welcoming guests, answering phone calls, maintaining office cleanliness/organization, etc.
Performs other related duties as assigned.
Required Competencies:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.
Basic understanding of how to operate standard business equipment.
Highly Proficient with Microsoft Office Suite or related software.
Education/Experience:
1-3 years of job-related experience.
High school diploma or general education degree (GED) preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to sit, walk, stand for long periods of time
Requires long periods of time on a computer
Must be able to lift up to 25 pounds at times
Certificates and Licenses:
N/A
Supervisory Responsibilities:
None
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Northpoint collects, uses, and shares personal information of California consumers. For additional information about how we do so, please see our California Privacy Statement at
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Project Administrator II
Administrator Job In Atlanta, GA
Level: 10+ Years of Experience
Department: KAI Engineering
Reports to: Project Administration Group Leader
We are seeking a highly motivated and detail-oriented individual to join our team as an Mid Level Project Administrator. The ideal candidate will have a solid understanding of document management processes, including knowledge of Master Format, and a proven track record of managing project documentation effectively. The successful candidate will work closely with project managers and discipline team members to assist in the development of project documentation from Design Development to Construction Administration. You will be expected to work in a hybrid work environment, collaborating with KAI team members primarily in St. Louis, Dallas, and Atlanta.
Primary Functions
Key support during the Construction Administration phase; Receives, files, logs, distributes, tracks, and returns RFIs and Submittals throughout the duration of construction.
Assist in the development of Specifications: coordinating between disciplines, editing, formatting, and assembling Project Manual.
Manage and organize project documentation, including drawings, specifications, reports, and correspondence, adhering to company standards and industry best practices.
Implement and maintain document version control procedures to ensure accuracy and accessibility of the latest project documents.
Essential Functions
Regularly update and maintain Vendor, License & Affiliation, Subconsultant, and Project lists.
Assist in drafting and finalizing AIA Documents such as Agreements, Change Orders, and Letters of Substantial Completion.
Track and log incoming and outgoing project documents, maintaining comprehensive records of revisions, approvals, and comments.
Support ad-hoc requests from Project Controls Director, Business Leaders, and Project Managers.
Communicate effectively with project managers, team members, subconsultants, contractors, etc.
Work closely with project managers, tracking open items and due dates, and sending status updates.
Utilize knowledge of MasterFormat to organize and categorize project documents effectively, facilitating efficient retrieval and reference.
Provide guidance and support to junior document control staff and project team members on document control procedures, software usage, and industry standards.
Required Skills
Strong verbal and written communication skills.
Strong organizational skills.
Strong proficiency using Microsoft Office (e.g., Outlook, Word, Excel, and Teams.)
Ability to work efficiently and remain organized.
Ability to maintain a strong sense of focus and confidence under tight deadlines and varying workloads.
Excellent time management skills and ability to multi-task, responding to changing needs and schedules.
Strong editing and proofreading abilities.
Eagerness to learn and adapt to new technologies and methodologies.
Strong understanding of document management principles, practices, and industry standards.
Required Experience
3-5 years Project Administration/Document Controls experience in architecture, engineering, construction, or real estate development.
Knowledge of the different disciplines and roles that make up a Design Team.
Proficiently use document management software (e.g., SharePoint, Procore, Bluebeam, BIM360) to maintain document repositories, workflows, and ensure effective communication and collaboration across project teams.
Preferred Experience
Bachelor's degree in a related field (e.g., Project Management, Business Administration, Engineering).
Certification in a related field (e.g., CSI Construction Document Technologist.)
This summary reflects the core responsibilities of the Document Controls Specialist and may evolve based on the candidate's skillset and interests.
About KAI
KAI Enterprises is a national design and build firm providing delivery-oriented building solutions with a diverse portfolio of experience, in-house multi-discipline professionals, and expertise in both design and construction delivery. Founded in 1980, KAI has grown into one of the largest minority-owned firms in the AEC industry. For more than 40 years, KAI has been instrumental in transforming communities through its expertise in residential, commercial, K-12, higher education, healthcare, science and technology, aviation, mobility, sports and entertainment, government, water and community-focused projects. KAI Enterprises is comprised of four distinct business units-KAI Design, KAI Engineering, KAI Build and KAI 360 Construction Services (KAI 360 CS). To learn more about KAI, visit kai-db.com.
Retirement Plan Administrator
Administrator Job In Atlanta, GA
Job Title: Retirement Plan Administrator
Duration: 12+ months contract (Possible Extension)
Primary Responsibilities:
Determine eligibility and process benefit estimates, retirement calculations, and death benefit claims.
Research and respond to service-related inquiries.
Reference pension plan provision sections in regards to administrative issues.
Demonstrate problem solving skills relating to the pension administration systems (Workday and/or Benefit Connect).
Provide outstanding customer service to plan participants, beneficiaries, and Employee Service Centers.
Review and enter demographic data, salary, job codes, retiree healthcare premiums, tax withholdings, banking information, and beneficiary options.
Calculate and enter monthly and retroactive pension benefits due.
Request payroll modifications and adjustments for replacements and/or required minimum distribution.
Validate and initiate overpayment recovery.
Process Social Security recalculations.
Provide inbound/outbound call handling support as needed.
Assist with identifying reporting and query needs.
Accurately update and maintain electronic records.
Answer general 401(k) administration questions.
Experience Required: 3 to 5 Years (W2 REQUIREMENT)
Salesforce Administrator
Administrator Job In Atlanta, GA
About US:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
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Job Title: Salesforce Administrator
Location: Atlanta, GA
Hybrid: 2 days to office / Week
Job Description:
Key Responsibilities
Administer and maintain the Salesforce platform including user management security settings and permissions
Configure and customize Salesforce objects fields workflows validation rules reports and dashboards
Manage data imports exports and ensure data integrity across Salesforce
Provide training and support to users troubleshoot issues and improve user adoption
Collaborate with business stakeholders to gather requirements and implement system enhancements
Work with developers to deploy custom solutions using Apex Visualforce and Lightning components when necessary
Maintain system documentation and Salesforce best practices
Ensure Salesforce updates and releases are tested and deployed with minimal disruption
Integrate Salesforce with thirdparty applications and manage API connections
Monitor system performance usage and optimize processes for efficiency
Mandatory Skills: APEX, Lightning Web Components (LWC), Salesforce Integration (REST, SOAP, Streaming APIs, Event)
Good to Have Skills: Aura, Visual Force
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Sales Support Administrator (Kennesaw)
Administrator Job In Kennesaw, GA
Vaco Atlanta has partnered with an impressive candidate in Kennesaw, GA in their search for a Sales Support Administrator. This is a CONTRACT-TO-HIRE position and in-office work is required.
Therefore, only candidates who live in the Atlanta, GA area will be considered.
Responsibilities:
Assist with sales orders
Respond to calls and e-mails
Maintain customer records
Provide sales reporting
Requirements:
Need 2+ years of sales or customer support experience
Experience in Salesforce REQUIRED
Experience with Sales team and creating Sales reports required
Strong Excel skills REQUIRED
Commerical Construstion Administrator
Administrator Job In Carrollton, GA
Merrell & Associates, Inc., an established HVAC & Mechanical Contractor in West Georgia, has been dedicated to indoor comfort since 1952. Based in a 22,000 sq.ft. complex in Carrollton, GA, we offer comprehensive services including CAD/CAM sheet metal fabrication, commercial and residential service departments, and skilled installation and mechanical crews. Our philosophy is to prioritize customer needs, backing all products and services with a 100% satisfaction guarantee. We are a Carrier Factory Authorized dealer, committed to providing high-quality HVAC solutions for both residential and commercial clients in North West Georgia.
Role Description
This is a full-time on-site role for a Commercial Construction Administrator located in Carrollton, GA. The Commercial Construction Administrator will handle day-to-day administrative tasks, support finance and sales operations, and provide exceptional customer service. Key responsibilities include managing project documentation, coordinating schedules, communicating with clients and team members, assisting in the preparation of financial reports, and facilitating sales support activities.
Qualifications
Strong Communication and Customer Service skills
Experience in Administrative Assistance and Finance
Proven skills in sales support and administrative tasks
Excellent organizational and time management skills
Proficiency in Microsoft Office Suite
Ability to work effectively in a team-oriented environment
Previous experience in the construction or HVAC industry is a plus
Bachelor's degree in Business Administration, Finance, or related field is preferred
MS Dynamics 365 Administrator (SME)
Administrator Job In Atlanta, GA
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a MS Dynamics 365 Administrator (SME) to join us.
Duties and Responsibilities:
Lead advanced administrative tasks for Dynamics 365, including configurations, updates, and troubleshooting.
Evaluate and implement new features to align with organizational goals and enhance performance.
Provide expert consultation to stakeholders on Dynamics 365 capabilities and optimizations.
Collaborate with WPB Leads and other teams to address customer requirements and project deadlines.
Maintain comprehensive documentation to support ongoing operations and compliance.
Qualifications
Education and Years of Experience:
Bachelor of Science in Information Technology or other related field.
8-10 Years of experience
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: No Physical requirement needed for this position.
Location: Atlanta, Georgia
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:
Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Service Administrator
Administrator Job In Atlanta, GA
Join Our Team at Fire Safety and Protection LLC (FSP) At FSP, our mission is to protect communities by installing, inspecting, and repairing fire alarm, sprinkler, and safety systems. Our employees are central to this mission, reflecting our commitment to safety and excellence.
Be Part of Something Bigger
Ready to embark on a rewarding career with FSP? Apply today and become part of a company where your skills and dedication are valued. Visit ************** to learn more and apply.
Job Description
The Service Administrator and Scheduler at Fire Safety and Protection LLC reports to the Service & Inspection Manager and is responsible for scheduling technicians on local jobs. Service and inspection scheduling has complexities as these jobs can vary in time, location, number of technicians required, and certifications required. The best schedulers at FSP have an excellent logistical sense and strong computer and communication skills.
Responsibilities:
Schedule and coordinate service calls, inspections, and repairs for fire alarm, sprinkler, and life safety systems.
Communicate with customers to confirm service appointments and provide updates.
Dispatch and schedule service technicians, ensuring efficient use of resources.
Track and monitor service orders from initiation to completion.
Maintain accurate records of service activities, customer interactions, and billing.
Assist with customer inquiries, including troubleshooting and issue resolution.
Support compliance by ensuring all inspections and repairs are completed on time and documented appropriately.
Provide administrative support, including data entry, generating reports, and managing customer records.
Assist with invoicing, purchase orders, and inventory tracking as needed.
Coordinate with the service team to ensure parts, equipment, and materials are available for scheduled jobs.
Handle inbound calls and emails related to service scheduling and customer inquiries.
Collaborate with sales and management teams to improve service delivery.
Manage inventory of spare parts and materials for service jobs.
Qualifications:
Previous experience in scheduling, dispatching, administrative work or customer service (experience in life safety industry preferred).
Strong organizational and time-management skills.
Excellent communication skills, both verbal and written.
Proficient in using scheduling software, CRM systems, and Microsoft Office.
Ability to multitask and thrive in a fast-paced environment.
Knowledge of fire alarm, sprinkler, and Fire Extinguishers (preferred but not required).
Problem-solving mindset with attention to detail.
Physical Requirements:
Mobility: Ability to sit at a desk for prolonged periods of time and work at a computer.
Lifting: Must be able to lift 15 pounds at times.
Travel: Must be able to travel if needed.
Professional Development:
We offer a tuition reimbursement program, which reimburses employees for all or some of the costs of obtaining certifications upon a passing grade including but not limited to, CFAA Fire Alarm Technician courses 1-5, theory and practical exam as well as study materials, conferences/seminars, and workshops related to the fire and life safety industry.
Benefits:
Fire Safety and Protection (FSP) provides comprehensive benefits to our employees:
Fire Safety and Protection (FSP) provides comprehensive benefits to our employees:
Company paid benefits:
Life/AD&D
Long Term Disability
HSA -$250 annual contribution
Employee Assistance Program
Paid Time Off (PTO)
7 Paid Holidays, and 1 floating holiday (employee choice)
Paid jury duty and bereavement leave
Voluntary Health Benefits:
Medical, Dental, Vision
Voluntary Life/AD&D
Voluntary Short-Term Disability
Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness
Legal Services
HSA / Health Care and Dependent Care FSA Plans
Additional Benefits:
401k Retirement Plan (Traditional & Roth)
Referral Bonus
Professional Development Program
Why FSP?
Supportive Culture: We value our employees and provide ongoing training.
Career Growth: Advance your career with guidance from industry experts as well as tuition reimbursement and pay incentives.
Broad Opportunities: With offices in the eastern U.S. and Canada, we offer diverse locations and roles.
Client-Centered: We serve commercial property owners and facility managers with dedication and care.
Rapid Growth: Join us as we expand and invest in new markets.
Core Values:
Fair - Fair and Professional with customers and each other.
Safe - Safe in everything we do.
Accountable - Accountable for continuous improvement.
Principled - Principled in every decision we make.
Growth Minded - Growth minded organization to support customer and employee success.
Health & Safety:
The personal safety and health of each employee of our organization is of primary importance. We believe that our employees are our most important assets and that their safety is our greatest responsibility. It is Fire Safety and Protection, LLC's objective to ensure a safe and productive working environment for all employees. At FSP we believe that illnesses and injuries can and must be prevented. We believe in empowering each employee to create and maintain a safe and healthy environment.
FSP Equal Opportunity Employer Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Housing Services Administrator
Administrator Job In Atlanta, GA
Job Title: Housing Services Administrator The Housing Services Administrator is responsible for administering tenant-based rental assistance to an assigned caseload of 500 - 600 eligible low-income families and individuals participating in the Housing Choice Voucher Program (HCVP), in accordance with program policies and procedures.
The Housing Services Administrator is responsible and accountable for implementation of all aspects of program administration including but not limited to eligibility screening; employment, income, training and school verifications; housing subsidy assistance and rent calculations; voucher issuance; approving requests for tenancy; approving requests for reasonable accommodations and program moves; landlord eligibility screening; housing assistance payments contracting; payment processing; annual contract renewal processing; conducting periodic re-certifications/re-exams; referrals to human development services resources; determining program compliance and handling program terminations; monitoring caseload activities; and providing client and landlord customer service. The Housing Services Administrator may be assigned to all or any of these functional areas within the Housing Services Administration group. The Housing Services Administrator must be attentive to the social service needs and challenges faced by low-income families and individuals. From time-to-time additional functional areas may be added to this list.
Essential Duties and Responsibilities:
• Administers all aspects of activities required in the administration of Housing Choice Voucher Program as outlined above, for assigned caseload of 500 - 600 clients.
• Monitors and manages caseload ensuring that clients and landlords meet and continue to comply with program eligibility and participation requirements.
• Conducts initial and periodic re-certifications/re-exams of clients to ensure accuracy and timely determinations of eligibility and subsidy assistance calculations in accordance with agency policies and applicable U.S. Department of Housing and Urban Development (HUD) regulations.
• Conducts initial and periodic eligibility screening of prospective and participating landlords.
• Handles all aspects of housing assistance payments contracts administration and coordinates program administration activities with participating landlords.
• Provides excellent direct customer service to clients and landlords participating in the HCVP including but not limited to responding to inquiries and requests from clients, landlords and the general public. May require occasional home visits and local travel. Must have and maintain a valid State of Georgia driver's license and be fully insurable for the purpose of obtaining clearance on company “Authorized Driver's List.”
• Manages program terminations for non-compliant clients and landlords.
• Manages referrals of clients to social service provider partners, as appropriate, and monitors progress and compliance with the agency Work / Program Participation requirement.
• Documents all tasks completed in the appropriate client and landlord files within the agency Enterprise Resource Planning (ERP) computer system and maintains records in accordance with established document management requirements.
• Responsible for timely and accurate follow-ups to complete tasks; opens, reviews and acts upon all mail, telephone and electronic and phone call inquiries received within established timelines; uses agency approved forms, letters and correspondence; assures that all correspondence issued is the correct and most recent version.
• Contributes to assigned team; actively participates in team meetings, process improvements and other special projects; collaborates with and supports all team members and follows through on initiatives and assignments as directed.
• Embraces and supports all initiatives, policies and procedures within the Housing Choice Operations department; implements all new requirements in accordance with established guidelines.
• Performs other related tasks as required.
Education and Experience:
• Bachelor's degree in business, public administration, urban studies, human or social services or related field.
• Minimum of three years demonstrated hands-on experience effectively managing client caseloads of 500 - 600 clients, including accountability for implementing a full spectrum of activities required in administering a public assistance, subsidy or comparable program, or experience in leasing or mortgage lending.
• Functional proficiency with technology used on-the-job to include Microsoft Office Suite and proprietary software, and other technology applications used to support organizational objectives.
Knowledge and Skill Requirements:
• Analytical and Critical Thinking Skills. The Housing Services Administrator role requires skilled reading, analyzing and interpreting data, documents, information and publications. Must be able to evaluate information and situations in order to make sound independent decisions. Must possess problem solving abilities with skills to identify critical issues, and develop and execute plans to resolve disputes. Demonstrated ability to use critical thinking to solve problems.
• Organization and Records Management Skills. Demonstrated ability to use time-management skills to achieve success with schedules, workloads and deadlines. Ability to utilize organizational skills to manage all aspects of a client's case; including tracking activities, updating records and monitoring outcomes. Must manage files and documents, follow record-keeping requirements and maintain confidentiality. Manage multiple work streams and priorities simultaneously while maintaining quality, customer service standards and accuracy.
• Math Skills. Must use basic and advanced math skills to complete financial forms, develop reports and understand statistical data. Must use math in daily work tasks, such as calculating financial eligibility for services, determining level of subsidy assistance or monitoring expenditures.
• Computer and Technology Skills. Highly proficient data entry and computer skills and the ability to use and manage computer files, use databases, create spreadsheets and prepare presentations. Must have aptitude to become proficient with proprietary database operations and demonstrate functional proficiency in use of Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and Sharepoint.
• Communication and Interpersonal Skills. Housing Services Administrator requires strong interpersonal, written and verbal communication skills and the ability to forge positive relationships with clients, co-workers and colleagues. Must possess the ability to influence, interview and negotiate. Must demonstrate excellent listening skills, presentation and public speaking skills and the ability to share information effectively to diverse groups. Must possess strong writing skills to compose documents, reports and correspondence.
• Knowledge of Housing Choice Voucher Program and/or HUD section 8 programs preferred.
Working Conditions:
Generally, works in office environment. Must be able to sit and stand for long periods of time. Must be able to work in a deadline-focused and fast-paced environment. Must be flexible in working occasional overtime as required to meet workload demands.
Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
#INDHP
Technical Services Administrator
Administrator Job In Marietta, GA
Essential Responsibilities • Tracks and follows up on outstanding customer and loaner units. • Coordinates continuous demo pool rotation creates TASKs; provides reports to sales reps and management. • Process service orders for invoicing orders in the service database, reconciling shipping and billable charges.
• Manages all aspects of service contracts agreements with customers and sales reps which includes, but not limited to customer notifications, creations and reviews, customer follow-ups and invoicing of agreements.
• Provide supports for any scheduled bio-med training provided by the company.
• Manages and schedules semi-annual calibration of all service testing equipment. To include coordination of required repairs and related documents review to ensure compliance.
• Reviews, organizes and maintains the tech services documents (device history records) within filing system, per QA/RA directives.
• Works with techs and IT to standardize existing forms in electronic format, making them more easily and efficiently distributable.
• Evaluates administrative processes, in conjunction with manager and team supervisor, to improve efficiency within the tech service and with intra-related departments.
• Monitors spare parts inventory levels and initiate reorders as necessary. Provide reconciliation reports of warranty and non-warranty parts usage to Erbe GmbH. Coordinates returns of defective parts, devices and testing equipment as required; resolves outstanding issues with Erbe GmbH technical service colleagues.
• Generate monthly Key Performance Indicator (KPI) reports.
Back-up Responsibilities
• Create tasks for non-complaint customer and loaner unit.
Supervisory Responsibility
This position is an individual contributor and has no direct supervisory responsibility.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires no measurable travel.
Required Education and Experience
• AA Business or similar field required; post-secondary education in a technical or computer-related field strongly preferred.
• Minimum 8+ years' experience in an administrative, technical or computer-related role required; special consideration given to those candidates with significant tech support and/or healthcare experience.
Position Requirements
• Excellent communication skills, both verbal and written, required; must communicate well via the telephone.
• Strong interpersonal and skills conflict resolution skills.
• Exceptional computer skills required with particular emphasis Microsoft Office products and ERP/CRM systems; JD Edwards or similar systems experience also desired.
• Must be well-organized, have a high detail orientation and be flexible in performing daily duties.
• Team orientation and ability to work well and communicate within technical service and cross-functional meetings.
• Capacity to Lead/Direct/Facilitate detailed process improvements through, analysis, data collection, evaluating options/solutions, and providing written/verbal communications to management.
Competencies
• Problem Solving/Analysis.
• Results Driven.
• Detail Orientation.
• Customer Focus.
• Technical Capacity.
• Communication Proficiency.
Additional Eligibility Qualifications
None required for this position.
Work Authorization/Security Clearance
Employees must be legally authorized to work in the United States. Employees must not be specifically barred from working with Federal contracts, government entities or otherwise listed on excluded parties list as maintained by the Federal government.
AAP/EEO Statement
Erbe is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state or local laws. Erbe is committed to this policy in all matters of employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At-Will Employment
This position description does not constitute a contract or guarantee employment for any specified time. The company may exercise its employment-at-will rights at any time
Service Now Administrator
Administrator Job In Gainesville, GA
divpb Job Category:/b/pAdministrative amp; Clericalp/pp/ppb Work Shift/Schedule:/b/p8 Hr Morning - Afternoonp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bNortheast Georgia Health System is rooted in a foundation of improving the health of our communities.
/bspan style="font-size:12px" /span/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2bAbout the Role:/b/h2h1buJob Summary/u/b/h1pThe ServiceNow Administrator gathers requirements, designs, and helps build the ServiceNow platform for organizational uses while working closely with the Enterprise Environments team.
This highly visible role will involve a wide range of additional duties including creating and delivering platform demos, daily\weekly\monthly maintenance, upgrades, updates, researching new functionality for use with the platform, and license management.
The ServiceNow Administrator will have a strong ability to multi-task between upcoming platform growth and maintenance projects, current open items, and planning for future customer additions to the platform.
The ServiceNow Administrator will also be responsible for driving operational automation and efficiency by administering automated workflows, handling all ticket types related to the platform and other modules and catalog improvements.
br/ /ph1ubMinimum Job Qualifications/b/u/h1ullipbLicensure or other certifications: /bService Now Certified System Administrator Certification required.
Proof of Proficiency or Certification, if applicable, to the specific IT application must be completed within 90 days from date of hire .
/p/lilipb Educational Requirements: /bAssociates Degree or technical degree required.
In lieu of degree candidate must have two (2) years of experience in Service Now platform environment which will include design, develop, and building customized applications to end users or Senior Level Analyst, Developer, or Administrator experience + 4 years of Operations experience .
/p/lilipb Minimum Experience: /bTwo (2) years of managing and administering software platforms, including ITSM, SaaS, or enterprise host and resource applications plus 2 additional years of Operations experience is required.
Related operational experience required and/or working knowledge of ITIL framework, version 3 or 4.
Must be ServiceNow Certified System Administrator required.
Must be committed to maintaining Service Now credentials.
Internal candidates must obtain certification within the first 90 days from date of hire.
/p/lilipb Other:/b/p/li/ulp/ph1ubPreferred Job Qualifications/b/u/h1ullipbPreferred Licensure or other certifications:/b/p/lilipb Preferred Educational Requirements: /bBachelors Degree.
/p/lilipb Preferred Experience:/b/p/lilipb Other:/b/p/li/ulp/ph1ubJob Specific and Unique Knowledge, Skills and Abilities/b/u/h1ullipDemonstrates sound technical judgment and competent technical skills with ability to troubleshoot complex issues; Ability to learn rapidly and to apply formal training to new software environment/p/lilip Meets competency requirements of the job and demonstrates proficiency in all aspects of the identified job responsibilities/p/lilip Achieves the department/unit quality and productivity standards and is accountable for specific customer/user satisfaction/p/lilip Demonstrates work approach that is team centric, creative and analytical with solid organizational, problem solving and time management skills.
Must be able to work independently as neededspan /span/p/lilip Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently.
Responsibilities may require evening and weekend work in response to needs of thespan /spansystems supported/p/lilip Demonstrates strong communication skills, both written and verbal.
span /span Includes customer interactions and technical discussion and documentation.
Service-oriented, able to communicate technical solutions to non-technical customers/p/lilip Demonstrates ability to learn and apply business and/or revenue cycle workflow knowledge in support of assigned systems and users/p/lilip Able to develop and maintain good working relationships with peer, leadership and customers:span /spaninteract positively and productively with teams across organizational lines/p/lilip Must possess excellent problem-solving capabilities and customer/vendor relationship managementbr/ /p/li/ulh1ubEssential Tasks and Responsibilities/b/u/h1ullipMaintains stability and usability of the ServiceNow platform.
/p/lilip Perform standard daily, weekly, monthly maintenance, and overall system health checks.
/p/lilip Track performance monitoring and error identification/remediation.
/p/lilip Administers user/group access/access control lists.
/p/lilip Manages update set creation and migration/p/lilip Triage, troubleshoot, and resolve incidents and requests logged against platform instances.
/p/lilip Ensures ServiceNow upgrade planning and execution through define release cycle.
/p/lilip Schedules and verifies instances clones in coordination with management.
/p/lilip Collaborates with Business Process Analysts and ServiceNow functional roles to transform requirements into stories, or enhance stories, by providing Best Practice design input on the technical aspects of the implementation.
/p/lilip Liaise with developers, stakeholders, vendors to execute platform enhancements and overall design planning.
/p/lilip Gaining new Knowledge about ServiceNow through self-motivated online learning and through official ServiceNow courses provided.
/p/lilip Follow ITIL best practices for system maintenance and platform administration.
/p/lilip Work with the process/service owners to define the configuration management process and the necessary policies.
/p/lilip Customizing e-mail notification, ticket SLAs and form fields.
/p/lilip Perform standard system cloning from production to test environment.
/p/lilip Assist with workflow testing within development and testing instances.
/p/lilip Document platform design and configuration for business continuity.
/p/lilip Participate in playbook design for environment maintenance and integrity.
/p/lilip Other duties as assigned.
/p/lilip Contribute towards security hardening and hygiene of platform.
br/ /p/li/ulh1ubPhysical Demands/b/u/h1ullipbWeight Lifted:/b Up to 20 lbs, span Occasionally 0-30%/span of time/p/lilipb Weight Carried:/b Up to 50 lbs, span Occasionally 0-30%/span of time/p/lilipb Vision:/b Moderate, Frequently 31-65%% of time/p/lilipb Kneeling/Stooping/Bending:/b span Occasionally 0-30%/span/p/lilipb Standing/Walking:/b span Occasionally 0-30%/span/p/lilipb Pushing/Pulling:/b span Occasionally 0-30%/span/p/lilipb Intensity of Work:/b span Occasionally 0-30%/span/p/lilipb Job Requires: /bspan Reading, Writing, Reasoning, Talking, Keyboarding, Driving/span/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bWorking at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
/b/pp style="text-align:left"br/bNGHS: Opportunities start here.
/b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iNortheast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
/i/p/div