Adjuster resume examples for 2025
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Adjuster Resume
Work Experience Adjuster, Farmers Insurance - San Diego, CA 2020 Utilized a multi-line adjuster's license to confirm policy coverage's and establish damages to negotiate and settle claims. Take on new claims on a daily basis while managing existing claims to completion. Maintain communication with agents to provide status on claims. Verified coverage and claim status with other insurance companies. Material Damage Adjuster, Farmers Insurance - San Diego, CA 2015 - 2020 Render support to the Special Investigations Department in identifying and preventing fraudulent claims. Set reserves and inspected and photographed property damage. Trained adjusters in recognizing exposures and potential bodily injury claim losses. Claim Processing Specialist, State Farm - Chandler, AZ 2005 - 2015 Evaluated both vehicle and bodily injury claim value ranges, established file authority in preparation for settlement. Maintain communication with defendants, plaintiffs, and counsel to build rapport throughout claim handling process. Review all incoming claim concerning property damage and acquire facts of loss from all parties involved. Skills Education Bachelor's Degree Business 2002 - 2005 American InterContinental University - Chandler, AZ |
Account Adjuster Resume
Alice Marshall Account Adjuster Skills Independent LivingDelinquent AccountsInsurance CompaniesADLProceduresTreatment PlansStaff SupportDebt RepaymentIntellectual DisabilitiesDirect Support Employment History Account Adjuster 2019 Bank of America Phoenix, AZ • Negotiate with credit card holders to make payment on delinquent accounts Account Adjuster 2016 - 2019 iQor Holdings Tempe, AZ • Collect unpaid premiums debts for numerous insurance companies, handled patient refund requests for clinics and hospitals. • Schedule promise payments Manage customer accounts in the DirecTV's database • Arranged a repayment schedule based on clients financial situations. • Maintain and update customer payments, balances, and notes to ensure that debtor information is up to date and accurate. Support Staff (Part-Time) 2015 - 2016 Family Support Services Phoenix, AZ • Direct Care/Home Healthcare Professional Administered bedside and personal care. • Implement behavioral and psychiatric rehabilitation treatment plans. • Ridge, NY AMAP certified. • Work closely with individuals with intellectual disabilities and exhibit aggressive and/or self-injurious behaviors. Education Associate's Degree Elementary Education 2014 - 2016 Grand Canyon University Phoenix, AZ |
Auto Claims Adjuster Resume
Doris Hart Auto Claims Adjuster phone(780) 555-9644 address96858 S. Elm St., Hartford, CT emaildhart@example.com Experience 2019 Auto Claims Adjuster The Hartford · Hartford, CT • Worked catastrophe insurance all over the United States. • Confirmed policy coverage for incoming claims. 2017 - 2019 Claims Analyst The Hartford · Hartford, CT • Utilized my ability to effectively communicate with claimants, doctors, employers and government agencies through both written and telephonic communication. • Reviewed medical records, updated ICD-9 and CPT codes throughout the duration of treatment. • Managed a team of adjusters, and accountable for tracking productivity and driving results. • Provided initial communication of claim process, policy provisions/limits, legal liability and state/federal disability regulations. • Create and process debit card and ACH claims for Bank of America customers. 2015 - 2016 Medical Claims Processor Prudential Financial · New York, NY • Created strong working relationships with personnel at physicians' offices, which improved turnaround time for medical records transfers. • Respond to employee complaints with oral and written communication. • Documented appropriate medical diagnosis for physical and mental impairments utilizing medical records, ICD-9, DSM-IV and Taber s Manual. • Create and distribute communication as appropriate, i.e. Skills • Cpt-4 • Vehicle Inspections • Computer System • Patient Care • Repair Shops • Icd-9 • TPA • Property Loss • Medical Records • Internal Departments Education 2016 - 2017 Master's Degree Business Pace University · New York, NY 2012 - 2015 Bachelor's Degree Accounting Pace University · New York, NY |
Bill Adjuster Resume
Kenneth Hall Bill Adjuster phone(260) 555-0760 address7913 S. Second Rd., New York, NY emailkhall@example.com Experience 2011 Bill Adjuster Dell · New York, NY • Communicated to agents' best practices and enforced consistent processes, policies and procedures. • Work closely with small medium business accounts which have been escalated to resolve complex issues. • Monitor rejected claims, coordinate the research for filing appeals, and submit appeals to Medicaid for claim reprocessing. • Submit refund request for overpayments, as well as, adjustment request on accounts when Medicaid claims paid per fee schedule. 2009 - 2011 Bill Adjuster Zwicker & Associates · Boston, MA • Result: Written procedures for Employee Benefit/Payroll functions were approved by the Board in Washington DC. • Log, track and document all issues utilizing online systems and procedures and accordance with company's guideline. 2008 - 2009 Computer Technician/Sales RadioShack · Boston, MA • Retail sales professional who excels in fast-paced, deadline-driven environments. • Provided assistance with displays on sales floor. Skills • Professional Image • Medicaid • Member Eligibility • Credit Reports • Profitable Sales • Communication • Customer Complaints • Current Promotions • Customer Disputes • Appropriate Knowledge Education 2005 - 2008 Bachelor's Degree Mechanical Engineering Northeastern University · Boston, MA |
Bodily Injury Adjuster Resume
Barbara Roberts Bodily Injury Adjuster Experience: Bodily Injury Adjuster The Hartford Hartford, CT 2019 • Direct handling of first and third party coverage, for minor to moderately complex bodily injury claims. • Resolved moderately complex property damage and bodily injury claims. • Selected to serve on-site catastrophe duty during the Hurricane Floyd recovery in North Carolina. • Aided customers of the company with their auto claims, coordinated repairs and made decisions regarding liability for accidents. Claims Adjuster Progressive Austin, TX 2013 - 2019 • Facilitated communication between legal representatives, policy holders, and medical providers. • Trained in property damage, casualty and bodily injury claims processing • Build relationships with each client through constant communication and understanding to comfort them through their trou- bling times. Claims Service Representative State Farm Richardson, TX 2011 - 2013 • Analyzed national catastrophe claim and telephone call statistics to develop new staffing and scheduling model for national centralized catastrophe operation center. • Review and adjust Auto claims in a Call Center environment. • Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with agency requirements and tight deadlines. Skills • Insurance Companies • Auto Claims • Client Service • Property Owners • Law Enforcement • High Volume • Medical Records • External Customers • New Claims • Bodily Injury Education: High School Diploma 2011 - 2011 |
Claims Adjuster Resume
Emma Ramirez Claims Adjuster Experience Claims Adjuster 2020 LibertyPawtucket, RI • Analyzed multi-line claim files - automobile, property and casualty, personal and commercial lines, for subrogation potential. • Investigate automobile claims that involve bodily injury Negotiate and settle bodily injury claims with non-represented and represented plaintiffs Account Representative 2019 - 2020 AT&TChicago, IL • Make financial decisions to protect/collect revenues and adjusts customer accounts. • Retain customer accounts using strategic sales techniques. • Perform collection activities pertaining to delinquent accounts. • Collected revenues on customer accounts, set up payment arrangements, made billing adjustments when needed and solved billing issues. Registrar 2012 - 2019 Beaver Medical GroupSan Bernardino, CA • Enhanced accuracy and productivity by merging files and computer systems between two separate medical groups to one integrated system. • Obtain and verify authorization from various insurance companies. • Conducted interviews with patients in order to gather demographic and financial data to complete the registration process perfectly and competently. • Collect copays, medical records. Skills Adjusters Communication Privacy Customer Service Credit Reports SIU Repair Shops High Volume Auto Claims Student Records Education Master's Degree Psychology 2011 - 2012 California State University - San BernardinoSan Bernardino, CA Bachelor's Degree Sociology 2008 - 2011 University of California - DavisDavis, CA |
Compensation Adjuster Resume
Mark Mason Compensation Adjuster Experience: Compensation Adjuster State Farm Bloomington, IL 2011 • Preserved insurance companies and policy holders from insurance fraud. • Resolved auto claims within authority levels. • Developed effective relationships with all call center departments through clear communication. • Verified auto policy coverage Informed customers of claim procedures and handled accordingly Initiated payment on claims owed Compensation Specialist The PNC Financial Services Group Wilberforce, OH 2004 - 2011 • Designed and implemented compensation programs for school districts throughout the state of Texas. • Reported to Director of Compensation and act as point person for all compensation issues and projects. • Adhere to company and state/federal insurance laws in regards to LTC insurance and ERISA. • Account and Client representation, Computer systems, Internet investigations, Bankruptcy proceedings, Multiphone Systems, General office. Medical Claims Examiner Aerotek Wilberforce, OH 2002 - 2004 • Called insurance companies for payment. • Printed claims and submitted to insurance companies with medical records or primary EOB's. • Review medical records and complete HEDIS request. • Review medical records and capture any and all HCC's and RxHCC's per date of service. • Handled foreclosure claims processing at Bank of America, temporary position Skills • Compensation Laws • Dental Claims • CMS • Retirement Planning • Job Descriptions • LTI • Policy Language • Medical Records • TPA • Fmla Education: Bachelor's Degree Central State University Wilberforce, OH 1999 - 2002 • Major: Business |
Credit Adjuster Resume
Terry Martinez Credit Adjuster Employment History: CBE Companies - Lees Summit, MO 2015 Credit Adjuster • Used the Cat.i Core System application to access and note customer accounts as changes occur. • Provide written and verbal communication to field agents. AMG Engineering - Lees Summit, MO 2013 - 2015 Collections, Customer Service • Arrange and establish debt repayment schedules. • Manage both Commercial and Residential Portfolio, and secure payment of delinquent accounts to restore profit loss. Quest Diagnostics - Lees Summit, MO 2009 - 2013 Payment Processor • Performed routine maintenance as required by laboratory procedures. • Participated in receiving and processing specimens as required by respective laboratory area procedures and protocols. • Performed various quality control procedures to maintain compliance with internal and external regulations. • Corresponded with Insurance companies to insure payments in a timely manner. • Calculate payment variances using provider contracts with insurance companies. Skills: Procedures, Communication, Financial Statements, Thorough Knowledge, Credit Limits, Setup, Outstanding Debts, Credit References, Credit Reports, Loan Modifications Education: High School Diploma 2004 - 2004 |
Field Adjuster Resume
Roy Willis Field Adjuster  Employment History Field Adjuster 2020 American International GroupAlpharetta, GA • Resolved all property damage claims along with soft tissue bodily injury claims. • handled workers compensation and commercial auto claims for many of AIG big companies • Assist adjusters with complex and complicated claims. Field Adjuster 2010 - 2020 Farmers InsuranceHouston, TX • Established liability on property damage claims. • Settled property auto claims and auto total loss claims. • Oversee claim investigations by Field and Office Adjusters on assigned claims. • Work daily and catastrophe claims. Shop Estimator 2009 - 2010 FluorBaytown, TX • Offered insight to project management in the evaluation and selection process of qualified civil, structural, and architectural subcontractors. • Review RFQ and Technical Specifications validating contents and assumptions pertinent to our scope of work.  Education High School Diploma 2002 - 2002 Contact Information Skills Insurance Companies Minimal Supervision Large Loss Company Policies Subrogation Potential Management System Property Damage Adjusters Repair Facilities Residential Property Claims |
General Adjuster Resume
Shirley Anderson General Adjuster Experience: 2019 General Adjuster / Allstate / Wilberforce, OH • Investigated, negotiated, and settled severe and complex bodily injury claims. • Mentored processors and adjusters in an effort to assist with daily questions about policy and coverage guidelines. • Selected by supervisor to train new Field Adjusters. 2017 - 2019 Claim Specialist / Cintas / Wilberforce, OH • Obtain new customers through cold calling and networking. • Counseled insured on policy coverage, Update existing account. • Submitted appeals to insurance companies that were denied payment. • Filed claims with insurance companies on behalf of the Pharmacy so they were reimbursed properly. • Provide excellent communication between company personnel and company guests in order to secure customer trust. • Evaluated injury claims and negotiated settlements within company policies. 2012 - 2017 Claims Service Representative / Cintas / Wilberforce, OH • Prepare and complete rental agreements and all other necessary documents for new accounts. • Maintained open communication with customers and followed through with all issues. • Resolve customer complaints by investigating problems and finding a solution that best fits their needs. • Performed receptionist services and forwarded telephone calls. • Researched high priority cases regarding payroll, LOA, and HR related matters from our client's internal management team. Skills: High Volume, Casualty Claims, Dental Claims, Appropriate Action, Insurance Companies, Authority Level, Company Policies, Policy Coverage, Pending Claims, Timely Processing Education: 2009 - 2012 Bachelor's Degree Business / Central State University / Wilberforce, OH |
Insurance Adjuster Resume
Christine Hughes Insurance Adjuster phone(400) 555-3770 address15039 N. Main Ln., Columbus, OH emailchughes@example.com Experience 2019 Insurance Adjuster Nationwide Mutual Insurance ... · Columbus, OH • Identified and pursued subrogation opportunities against other insurance companies. • Schedule appointments with customers, repair shops or tow yards to inspect damaged vehicles. • Investigate, evaluate, and settle insurance claims related to property damages. • Determined coverage and liability Negotiated settlements with other insurance companies and juggled a very high volume work load. 2009 - 2019 Auto Claims Adjuster State Farm · Bloomington, IL • Communicated repair estimate information to claim management, claim handlers, customers, agents, and repair facilities. • Conducted full investigations of auto claims, including bodily injury, liability, collision, comprehensive and medical payments coverage. • Investigated, negotiated, and settled a high volume of auto property damage claims. 1999 - 2009 Insurance Adjuster State Farm · Bloomington, IL • Handle disputed claims and property damage. • Received and processed claim information, and communicated with internal and external customers via phone and other communication channels. • Selected to participate in the training program for insurance adjusters. • Field adjuster assigned to close light commercial, residential and farm & ranch property claims for multiple insurance companies. Skills • Property Damage • Issue Payments • Total Loss Claims • Repair Shops • Audatex • Catastrophe • State Regulations • Customer Vehicles • ALE • Bodily Injury Education 1990 - 1993 Bachelor's Degree Education Central Michigan University · Mount Pleasant, MI |
Machine Adjuster Resume
Jeffrey Ray Machine Adjuster Employment History: Randstad USA - Atlanta, GA 2020 Machine Adjuster • Assembled door locks for Honda vehicles in a warehouse setting on an assembly line. • Operated CNC machines that cut and bends sheet metal for Bosch Company. • Attached various components with hand tools. • Followed safety procedures when using hazardous foam materials. • Operated and maintained machinery * Set-up and processed customer orders * Responsible for inventory control • Operate weld cell, help with change overs/job set-up, inspect parts, gauge parts, notify supervisors/trades of issues. Nesco - Corbin, KY 2019 - 2020 Lining Machine Operator • Work at different plant did verity of work assembly line cut, counting and packing also worked at a welding plant • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures. • Performed daily shift safety observations DCS Operation Wet End: optimize flow loops, chemical additions and overall machine efficiency. • Worked with the Heilenberg Sunday press machine. CTA Acoustics - Corbin, KY 2018 - 2019 Molder • Inspect parts to make sure they are up to quality standards, pack parts for warehouse. • Inspect automotive parts, placing them in a trim press and fixing my assigned machine when it goes down. • Operated Injection Mold Machines, Painted Plastic Parts, Assembled Plastic Parts • inspect parts of belt and trim with razor blade. Skills: Quality Standards, PPE, Trim Press, Different Machines, Safety Rules, Heavy Equipment, Machine Parts, Plastic Parts, Daily Production, Mold Changes Education: High School Diploma 2018 - 2018 |
Material Damage Adjuster Resume
Shirley Brooks Material Damage Adjuster Employment History Material Damage Adjuster 2020 Crawford & CompanyColumbus, GA • Participated in major catastrophe claims handling including, Hurricane Charley, Frances, Jeanne & Ivan Conduct investigation of liability claims. • Automobile Physical Damage assessments, Bodily Injury, PIP. • Interfaced with customers, agents, witnesses, repair shops and service providers to settle accident claims. General Adjuster 2014 - 2020 LibertyColumbus, GA • Coordinate with companion adjusters on pending files requiring additional investigation, and confirmation of coverage. • Identified questionable claims and refer to SIU as needed. Claim Specialist 2009 - 2014 State FarmTempe, AZ • Reconcile payments between insurance companies and escalate issues to management and the litigation department as necessary. • Direct communication with Corporate for approval of multi-million dollar claim payments. • Implemented new company policies with effective control. Education Bachelor's Degree Business 2001 - 2004 Ohio State UniversityColumbus, OH Contact Information Skills Ultimate Goal Phone Calls Law Enforcement Damage Appraisals Policy Coverage Consultants Loss Reports CPT Internet Insurance Companies |
Property Adjuster Resume
Experience Property Adjuster, Safe Harbor, Gainesville, FL 2012 • Develop and maintain business relationships with Insurance Companies, Agents and Brokers. • Add reserves appropriately to cover conservative treatment plan or property damage. • Worked with Public Adjusters and attorneys to resolve claims. • Worked with six insurance carriers on catastrophe and daily claims. Claims Representative, Nationwide Mutual Insurance ..., Gainesville, FL 2010 - 2012 • Reviewed and explained individual policy coverage to policyholders. • Investigated and settled to conclusion auto, liability, bodily injury, homeowner property damage and theft claims. • Partnered with Nationwide VEC facilities to bring consistency to the total loss handling procedures. • Negotiate settlements, authorize and determine insurance payments, and review insurance policy coverage in determining claims. • Analyze, evaluate, investigate and determine liability for first and third party auto claims. Billing Specialist, The Walt Disney Company, Orlando, FL 2009 - 2010 • Worked insurance explanation of benefits (EOB) denials Resubmitted claims with required documents Filed appeals/coordinated and attended Medicare hearings • Processed payments for pharmacy co pay claims, 3rd party claim from EOB's and 835 files. • Refund Specialists Complete refund request accounts receivable reports and correspondence to verify if a refund is due to insurance companies. Medical Claims Specialist, Florida City Gas, Orlando, FL 2003 - 2009 • Create owners of Apple products Provide complete solution of AppleCare, One-To-One, and MobileMe Maintain visual standards to company desires • Assign CPT and ICD-9 codes to each patient's intra operative report. • Billed insurance companies for reimbursement of Durable Medical Equipment and Supplies. Skills • Medical Records • Policy Coverage • Casualty Claims • Subrogation Potential • Legal Liability • Consultants • Customer Service • Quality Standards • PPO • Medicare Education 1995 - 1998 Bachelor's Degree Business, University of Central Florida Orlando, FL |
Property Claims Adjuster Resume
Heather Ferguson Property Claims Adjuster Contact Information Skills • Special Projects • Production Standards • Form Letters • Property Damage • Adjusters • Claims Department • Claims Management Systems • PIP • Customer Service • Scheduling Appointments  Employment History Property Claims Adjuster 2013 ProgressiveNew York, NY • Assigned top injury claims to in my territory that consistently required settling bodily injury claims in excess of 100K. • Completed through and accurate evaluations of bodily injury claims. • Negotiate daily with other insurance companies on liability decisions. • Inspected and estimated commercial and personal property damages. Claim Processor 2011 - 2013 Blue Cross Blue Shield of TexasBronxville, NY • Processed claims for payment for insurance EOB Filed claims with insurance companies Calculated payments of claims for providers and subscribers • Contacted insurance companies for specific benefits allowed. • Research and reconcile multiple internal and external information sources of provider information. • Calculated Coordination of Benefits and work claims that have Medicare and Medicaid. • Research reference materials in order to properly process claims based on Medicare and Medicaid guidelines. • Corrected Coordination of Benefits questions between insurance companies. Claims Clerk 2008 - 2010 HCC Insurance HoldingsNew York, NY • Processed and issued Purchase Orders for the purchase of equipment, supplies and for repairs. • Submit remarketing to other insurance companies. • Audited Medical Records Negotiated settlements from escalated disputes. • Answered incoming phone calls Mail distributing Filling, scanning, faxing and made copies  Education Master's Degree Business 2010 - 2011 Monroe CollegeBronxville, NY Bachelor's Degree Finance 2005 - 2008 New York UniversityNew York, NY |
Workers' Compensation Claims Adjuster Resume
Laura Holmes Workers' Compensation Claims Adjuster 47946 E. Cedar Ln., Plano, TX | (440) 555-5527 | lholmes@example.com Work Experience Workers' Compensation Claims Adjuster, Horace Mann - Plano, TX 2018 Handled Property Damage and Bodily Injury claims in 31 states. Supervised 7 independent adjusters during the Hurricane Katrina relief effort. Assigned, oversaw, and maintained working relationships with independent adjusters, defense council, and other service providers. Investigate casualty claims using American Family Insurance Standard Work for a thorough and proper investigation to determine resolution. Claims Service Representative, Allstate - Plano, TX 2016 - 2018 Investigated personal line auto claims. Assist customers with claims process * Provide claims adjuster information * Set up appointments for damaged vehicles Convey decision to all parties involved, and conduct negotiations with other insurance companies. Claims Clerk, Bank of America - Plano, TX 2015 - 2016 Updated customers regarding pending and denied claims and gathered information needed for claim to be resolved following bank procedures and policies. Maintained compliance with industry regulations and bank procedures. Assisted with the training of new Hires into the Claims Department Made decisions to write off balances according to strict guidelines Focused on customer service with a strong line of communication with the insured to maintain a high company standard. Skills Education High School Diploma 2015 - 2015 |
How to write an adjuster resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the adjuster role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in adjuster-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These tips will help you demonstrate why you are the perfect fit for the adjuster position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on an adjuster resume:
- Customer Service
- Strong Customer Service
- Litigation
- Liability Claims
- Policy Coverage
- Insurance Claims
- Auto Claims
- Insurance Coverage
- Police Reports
- Xactimate
- Process Claims
- Insurance Policies
- Medical Reports
- Arbitration
- State Regulations
- Bodily Injury Claims
- Repair Estimates
- Claims Handling
- PIP
- Commercial Property
- Catastrophe Claims
- Coverage Issues
- General Liability
- Casualty Claims
- Auto Accidents
- Medical Bills
- Scene Investigations
- Medical Claims
- Homeowner
- Insurance Carriers
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write adjuster experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great adjuster resumes:
Work History Example #1
Fraud Investigator
Citi
- Created and launched a program in 2005 at Citibank.
- Worked specialized, new processes to identify fraud rings and report on fraud ring impact to Citi accounts.
- Coached, mentored, and provided feedback to representatives on customer communication to improve accuracy.
- Monitored CMS and adjusted breaks as necessary for ASA (Average Speed of Answer) and Abandon rate.
- Appointed to specifically review accounts for possible stolen identity situations and investigate the consumer's claim of unauthorized charges.
Work History Example #2
Claims Technician
State Farm
- Generated and implemented a team template to promote teamwork, raise morale and effectively communication with team.
- Coordinated incoming claims and assigned them to appropriate adjusters.
- Established close co-ordination with various stakeholders like public adjusters and local contractors during the settlement process, thereby ensuring speedier settlement.
- Demonstrated Competencies: Quality, Decision Making and Judgment, Communication
- Reviewed medical bills to confirm proper use of ICD10 and CPT code for payment of injury claim.
Work History Example #3
Adjuster
Kelly Services
- Directed and assigned various claims to independent adjusters.
- Handled conflict resolution claims defusing situations involving fellow adjusters, insureds, and/or contractors.
- Developed proficiency with Exactimate software and research techniques to generate accurate estimates of repair and replacement costs.
- Coordinated with on-site claims adjusters to ensure accuracy of information.
- Managed quality communication, customer support and product representation for each client.
Work History Example #4
Senior Claims Representative
State Farm
- Established close co-ordination with various stakeholders like public adjusters and local contractors during the settlement process, thereby ensuring speedier settlement.
- Supported workload surges and/or catastrophe operations as needed with specific claims from Hurricane Charley, Francis, Iva and Katrina.
- Communicated directly with insureds, claimants, public adjusters, and legal counsel for settlement of bodily injury and property claims.
- Prepared estimates using Xactimate and XactContents.
- Documented all investigative efforts and claim related communication.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from adjuster resumes:
Bachelor's Degree In Business
American InterContinental University, Chandler, AZ
2002 - 2005
Highlight your adjuster certifications on your resume
If you have any additional certifications, add them to the certification section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on adjuster resumes:
- Certified Work Adjustment Specialist (CWA)
- Associate in General Insurance (AINS)
- Chartered Property Casualty Underwriter (CPCU)
- Certified Insurance Examiner (CIE)
- Certified Billing and Coding Specialist (CBCS)
- Associate in Insurance Services (AIS)
- Certified Medical Office Manager (CMOM)