Acxiom Jobs

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Client Partner - Automotive
Acxiom 4.7
Acxiom Job In Columbus, OH
The Client Partner manages the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. **WHAT YOU WILL DO:** · **Revenue Driver:** Contribute to the generation of revenue proactively and strategically for an organization. Identify, create, and seize opportunities that lead to increased sales, income, and profitability. · **Consultation:** Engage with others in a collaborative and client-focused manner to understand their needs, provide expert advice, and offer solutions that address those needs effectively. Be an active listener, a problem-solver, and build trust-based relationships with clients, customers, or colleagues. · **Client Advocate:** Represent and champion the interests, needs, and concerns of clients or customers within an organization. Serve as a dedicated liaison, ensuring that clients' expectations are met, their issues are addressed, and their overall experience delivers valuable outcomes. · **Relationship Builder:** Initiate, develop, nurture, and maintain positive and meaningful connections with others, whether they are colleagues, clients, customers, stakeholders, or external partners. Establish rapport, trust, and mutual respect ensuring effective collaboration and achieving common goals. · **Industry Expertise:** Possess comprehensive knowledge and deep understanding of a specific industry or sector. Have specialized insights and a nuanced understanding of the market dynamics, trends, challenges, regulations, and competitive landscape within their chosen industry. · Develop and execute account plan (overall strategy) Understand the client's business objectives to align Acxiom's value to clearly articulate business outcomes Lead strategy for business reviews, client strategy sessions, and thought leadership opportunities through partnering with internal stakeholders. + Responsible for client stakeholder relationship penetration and appropriate relationship mapping across all lines of business within assigned territory. Consistently deliver high quality work on time and against commitments. · Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts. · Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, upsell, and cross-sell opportunities. · Provide consultation by aligning client business needs to Acxiom products, solutions, and services. · Establishes annual and monthly revenue and bookings forecasts. · Meets and exceeds revenue targets, and other sales and revenue related goals. · Responsible for managing within salesforce all records of sales, revenue, and other key account information. · Creates and maintains appropriate, well-managed pipeline. · Proactively monitors account(s) and determines avenues for account growth. · Creates value and differentiates Acxiom services and products from competitors. · Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) · Leads or facilitates contract negotiations for new business and renewals. · Escalation points for status, issues, problems, and feedback to client/stakeholders and teams · Negotiate contracts on behalf of company. · Lead client-facing and internal troubleshooting efforts · Lead Engagement Team for client renewals **WHAT YOU WILL NEED:** Bachelor's degree and a minimum of eight (8) years of experience in an account leadership role in sales, marketing or agency environment supporting **Automotive OEMs or large Dealer Group** or applicable experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. · Experience managing large complex accounts with Marketing Technology, Advertising Technology, Data, and Identity solutions/services. · Demonstrated success closing large complex deals. · Experience and temperament working in high-pressure, fast-paced environments. · History calling on all levels of client organizations, including senior level executives. · Ability to articulate and provide example of an understanding of a comprehensive sales process. · Strong domain expertise in demand creation, lead generation through business prospecting. · Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities. · Ability to draft and review contracts. · Problem-solving skills · Financial and Business acumen · Conversational style and ability to ask relevant questions (Solution Selling). · Strong history of successful consultative, relationship-based selling + Excellent group presentation and storytelling skills **WHAT WILL SET YOU APART:** · Ten (10) + years of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. · Expert Automotive industry knowledge. · Multi-functional leadership experience (Consulting, BPO, General Management, etc.) · Deep knowledge of digital ad tech ecosystem, platforms, and technologies · Deep knowledge of the application of consumer and behavioral data in ad tech · Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations. · Proven success in managing clients with multiple lines of business. · Ability to map technology solutions to solve business problems or advance business goals. · Demonstrating resilience and creativity to gain commitments over challenging sales cycles. · Experience with large sales targets **_TRAVEL:_** Up to 40% **_LOCATION:_** Dallas, Texas but remote candidates will be accepted Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you! **Primary Location City/State:** Homebased - Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (********************************* Follow Us on Twitter Find Us on Facebook (***************************************** Careers Page LinkedIn (*************************************** Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** . *Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$110k-162k yearly est. Easy Apply 1d ago
Expert Marketo Consultant
Acxiom 4.7
Acxiom Job In Columbus, OH
We are seeking an experienced Adobe Marketo Consultant to lead the design, implementation, and optimization of marketing automation solutions using Adobe Marketo Engage. The successful candidate will manage complex marketing projects, ensure seamless integrations, and drive digital marketing initiatives that support business growth. This role requires deep expertise in Marketo, Campaign Classic, and Campaign Ops and strong leadership and strategic direction in data governance, campaign execution, and system performance. The ideal candidate is a results-driven professional with a proven track record in large-scale Marketo implementations, data migration, and advanced marketing strategies. A passion for marketing automation, technical excellence, and a commitment to continuous improvement are key to success in this role. **Key Responsibilities:** + Lead the design and implementation of complex marketing automation solutions using Adobe Marketo Engage. + Oversee the integration of Campaign Classic and Campaign Ops, ensuring seamless marketing operations. + Manage all technical aspects of Marketo, including database optimization, lead management, and platform scalability. + Architect and implement Marketo integrations with other enterprise systems such as CRM, analytics, and content management platforms. + Collaborate with cross-functional teams to develop and execute data-driven marketing campaigns, driving business growth. + Provide strategic leadership in data governance initiatives, ensuring compliance and data integrity. + Analyze marketing data to generate insights that inform decision-making and enhance campaign performance. + Conduct regular audits of Marketo systems, identifying and addressing issues while ensuring best practices in marketing automation. + Mentor junior team members, fostering knowledge-sharing and professional development. + Stay updated with the latest industry trends and technologies, driving innovation in marketing automation strategies. **Skills and Qualifications:** + 8+ years of marketing automation experience, focusing on Adobe Marketo Engage. + Strong expertise in Campaign Classic, Campaign Ops, and data governance best practices. + Proven track record in managing and optimizing large-scale Marketo implementations, including complex integrations and global instance consolidations. + Experience in lead management, segmentation, lead scoring, nurturing programs, and email marketing best practices. + Excellent analytical and problem-solving skills, with the ability to identify marketing trends and enhance campaign effectiveness. + Strong communication, collaboration, and leadership abilities; capable of working with stakeholders at all levels. + Bachelor's degree in Marketing or a related field, or years of experience with equivilancy of work. + Adobe Certified Professional - Marketo Engage required. **Preferred Qualifications:** + Experience with CRM platforms (Salesforce), multi-touch attribution models, and enterprise-level campaign strategies. + Proven ability to manage data migration between Marketo and enterprise systems, ensuring seamless integration and data accuracy. + Knowledge of the broader MarTech ecosystem and experience with digital marketing strategies. _Any reference to years of experience should be disregarded in the UK_ **Primary Location City/State:** Homebased - Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (********************************* Follow Us on Twitter Find Us on Facebook (***************************************** Careers Page LinkedIn (*************************************** Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** . *Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$87k-116k yearly est. Easy Apply 60d+ ago
Accounts Payable Specialist
CSC (Corporation Service Company 4.8
Remote or Wilmington, DE Job
Global Accounts Payables Specialist Wilmington, DE Monday-Friday 8:00 am to 5:00 pm Hybrid (three days in office and two days work from home) The Global Accounts Payable specialist will receive, process, verify, and reconcile invoices and other payables according to established policies and procedures in an efficient, timely and accurate manner. The role supports all direct and indirect CSC operations globally. Some of the things you will be doing: Receive, process, verify, and reconcile invoices and other payables into an ERP system to ensure payments are made per agreement terms Coordinate with cross-functional finance teams to ensure proper payment and reconciliation Expedite payments as required Correspond with suppliers and respond to inquiries Support Audits Maintaining Purchasing Card Program Performing weekly check runs Review of day-to-day financial transactions, including verifying, classifying, and recording accounts payable data Processing of daily incoming accounts payable related mail Assist with month-end closing activities Process various check void requests What technical skills, experience and qualifications do you need? 1-3 years of accounts payable experience Analytical, problem-solving, and multi-tasking skills, with attention to details Microsoft products including Access, Excel, Word, PowerPoint, Outlook experience required Working knowledge of VAT Experience with multiple currencies and multiple geographies Knowledge of general accounting procedures Knowledge of relevant ERP software Proficient in data entry and management Business acumen Knowledge of procure-to-pay process best practices Organized and able to handle multiple priorities in a continuous improvement environment Is self-motivated and adapts to change Provides great service to internal and external customers by making a determined effort to resolve problems and keep them from happening Grasps accounting, auditing and internal control concepts and can apply the same to CSC's business environment #LI-AM1 #Accountspayablejobs #Hybrid #CSCCareers #INDP
$41k-52k yearly est. 26d ago
Network API Product Technologist
Verizon Data Services 4.3
Remote or Ridgefield, NJ Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing… As a Network API Product Technologist, you are a multidisciplinary leader driving the development and adoption of innovative network API solutions for partners and customers. You will leverage your deep understanding of network technology and API design principles to translate customer needs into scalable and commercially viable offerings. This involves collaborating closely with internal teams, including network planning, product, and engineering, as well as external partners and standards bodies. Responsibilities include, but are not limited to the following: Driving Network API Products and their Underlying Capabilities: Developing network API requirements, considering performance, security, and identity aspects. Influencing future network roadmaps by collaborating with network planning. Gathering and analyzing customer requirements for new network APIs Building strong relationships with internal and external stakeholders to drive scalable and sustainable solutions. Communicating effectively with key stakeholders to gain consensus on technical specifications and alignment with business expectations. Collaborating with standards bodies to ensure select APIs are scalable across carriers. Working within the API Solutioning team to develop developer-friendly onboarding experiences, test plans, metrics, and support structures for proof-of-value customers. Engaging with Partners: Defining and documenting end-to-end architectures and specifications for scalable use cases leveraging network APIs. Identifying and quantifying customer KPIs linked to pain points or missing value addressable by the network, assessing potential network impact on KPI improvement. Leading technical discussions, API demonstrations, and proof-of-value implementations with partners to showcase platform capabilities and drive early adoption. Providing guidance to partners on API integration best practices, authentication, security models, and developer experience optimization. Gathering and analyzing partner feedback on API usability, performance, and business value to inform product enhancements and refinements. Collaborating with internal teams to refine API specifications based on real-world partner needs and feedback. Assisting partners in troubleshooting API integration challenges, ensuring a smooth developer experience. What we're looking for... You'll need to have: Bachelor's degree or four or more years of work experience. Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Willingness to travel up to 25% or less of the time. Strong understanding of API design principles, RESTful APIs, GraphQL, OAuth, OpenAPI, and webhooks. Excellent interpersonal, communication, and presentation skills, with experience in delivering technical workshops. Proven ability to lead technical teams, manage product lifecycles, and drive roadmaps from inception to completion. Even better if you have one or more of the following: Strong knowledge of network technology, particularly in performance, security, identity, 5G SA environments, and RAN configuration and management. Experience with CAMARA API standards. Experience with API monetization models, developer ecosystems, and API-first business strategies. Prior experience in launching API-based products. This role incorporates a unique blend of technical expertise, customer-centricity, and collaborative spirit. You will play a crucial role in shaping the future of network API solutions and driving their adoption across various industries. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $144,000.00 and $267,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
$144k-267k yearly 6d ago
Global Technical Support for Converged Packet Optical Platform
Ciena Corp 4.9
Remote or Manila, AR Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Your Role As an Associate, Global Technical Support, you will provide system level pre & post-sales support for CIENA's Customer base. This includes remote or on-site testing, troubleshooting and technical support for CIENA products. * This position may also involve on-site day-to-day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design. * Successful candidates may need to attend customer maintenance windows related to ongoing issues and provide support outside of normal business hours. * Successful candidates will perform on-call duties 24x7 and work shifts, including public holidays and weekends when the business requires. * Work with internal customer-facing teams to manage customer issues. * Perform the function of Customer Lead Engr (CLE) when assigned for specific accounts Your Responsibilities * Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. * Manage technical support cases/tickets end to end. * Attend maintenance windows when needed. * Be able to accept on-call duties outside of normal business hours including weekend and public holiday shifts when required. * Provide on-site support to Customers where required. * Communicate with Design and Supply Chain on problems/issues found in the field. * Utilize debug tools and lab research to aid Customer's technical problems. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training * Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback. * Create, review, validate and publish required MOP/ISB/FSB documents. * Contribute to knowledgebase (KCS) * Help train newly hired Technical Support Engineers. * Performs other duties related to the role as assigned, either in an office or remote location * Perform a Customer Lead Engineer role for specific customers, as assigned. * Perform Resident Engineering functions on-site or remotely, as assigned. * Travel to customer sites and Ciena locations globally, as required. Minimum Requirement * Bachelor's degree in a relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university * Minimum 3 to 5 years of related experience in the field of telecommunications preferably in a technical support role * Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc. * Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management * Knowledge of OTN and related technology * Must have the ability to communicate effectively in English both verbally and written. * Carrier Ethernet and networking knowledge and experience include but are not limited to the following protocols: OSPF, MPLS, BGP, ASBR, etc. * Knowledge and experience in operation of optical transport systems * Proven track record in the field of technical support and customer service. Preferred Qualifications * Extensive Knowledge of OTN, SONET/SDH/DWDM, Carrier Ethernet with specialized knowledge in some products and applications of the technology. * Experience and knowledge of the Red Hat Linux operating system. Unix and/or Solaris experience is an advantage * Experience in a technical support role with an equipment vendor in the Telco industry. * Problem-solving experience with Optical Transmission equipment, Carrier Ethernet equipment or associated fiber optic facilities * Proven problem-solving experience and expertise * Ciena CE (Carrier Ethernet) certification or equivalent is an advantage * Ciena OC (Optical Communications) certification or equivalent is an advantage * Proficiency with various 'office' software applications including Microsoft Outlook, Microsoft Word, and Excel * Ability to analyze, troubleshoot and resolve complex problems * Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision * Strong knowledge and understanding of transport and switching systems for telecommunications applications/Systems. Special proficiency in some products or technologies. * Full understanding of Optical Networking * Proficient with various types of test equipment for optical and protocol testing. * System-level troubleshooting on fiber optic telecommunications transport and switching equipment. * Knowledge of data communications, including packet/IP network * Good abilities to build relationships and proven record of excellent Customer focus * Team player who is ready to contribute or lead troubleshooting activities * Willing to take responsibility for complete problem resolution * Ability to deal with stressful situations with colleagues and customers * Excellent Customer service skills are required and can work with customers on both technical and management levels. * Work in a collateral environment, which promotes the sharing of knowledge and experiences. * Excellent oral and written communication skills. * Must be punctual and able to accept continuous unusual work hours. Typically, at very short notice. * Work From Home and In-Office (Hybrid) #LI-SM #LI-Remote #LI-Hybrid Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$65k-84k yearly est. 16d ago
Customer Service Specialist I
Syniverse 4.8
Remote or Tampa, FL Job
Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For The Customer Service Specialist I is responsible for providing the first level of technical support for products and services. This position will work with customers and internal support teams to assist with trouble shooting and problem resolution. Key elements of this role include familiarity with Syniverse's products and services, and the ability to quickly identify and address customer needs * Some of What You'll Do Scope of the Role: * Direct Reports: This is an individual contributor role with no direct reports Key Responsibilities * Analyze customer issues and questions, including inoperability or inaccessibility of a system, module or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations. * Track customer reported problems following ticketing procedures. * Effectively work with internal resources and 2nd level support groups as needed for ticket resolution. * Ensure timely follow-up and resolution of customer requests following established severity level guidelines and Expected Completions Dates. * Maintain ongoing communication with internal departments (i.e. Sales, Marketing, Product Support) to ensure customer satisfaction. * Identify and assess departmental/individual training needs and take the necessary steps to keep abreast of products and services as well as enhancements and upgrades. * Ensure individual/departmental objectives are met. * Complete various administrative activities (e.g. time reporting, email, vmx…). Experience, Education and Certification: * High school diploma or GED, a Bachelor's degree in communication or business is preferred . * No prior experience required. * PC experience in a Windows operating environment with strong typing ability preferred. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred. * Customer service experience preferred. * Bi-lingual preferred (English and Spanish, Portuguese, Mandarin, etc). Additional Requirements: * Excellent interpersonal, verbal, and written communications. * Ability to work with minimal supervision and, in some cases, such as off peak hours, weekends and holidays. * Ability to proactively anticipate customer needs and make recommendations to meet those needs. * Ability to work in a multiple shift environment covering 24 x 7 x 365 #LI-Hybrid #LI-JK1 * Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.
$37k-43k yearly est. 5d ago
Senior Director Technology Strategy
Ciena 4.9
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Communication networks are undergoing fundamental architectural change as they restructure in support of data center expansion for cloud and services based on Artificial Intelligence/Machine Learning (AI/ML). Wide area network and data center fabric systems are being redefined as connectivity becomes closely integrated with computing and storage. Infrastructure routing and Ethernet switching solutions are converging with the optical networking layer and technologies for interconnection are increasingly consumed as pluggable modules, disaggregated components, and systems-on-a-chip. Global architectural disruption is creating new business opportunities across traditional and non-traditional infrastructure networking markets. As part of the Corporate Strategy organization, the Senior Director, Technology Strategy will play a leading role in helping Ciena to develop and execute on a multi-faceted strategy related to expanding the company's addressable market opportunity for infrastructure connectivity solutions in support of evolving wide area network markets outside the data center and interconnection fabrics inside the data center. Primary duties and responsibilities include: Facilitate the development and execution of a long-term corporate strategy to grow and accelerate the company's business related to wide area network and data center fabric infrastructure connectivity. Develop and leverage an external network of industry leaders, customers, analysts, and peers to learn about and influence infrastructure connectivity strategies for both networks and fabrics evolving from AI/ML disruption; proactively stimulate and drive idea flow; remain aware of industry developments; and perform forward-thinking analyses about opportunities and risks. Partner with internal functions (PLM, R&D, Sales, Marketing and Supply Chain) to conduct situational analyses of - and generate actionable insights on - existing and adjacent optical interconnect, routing and switching and software markets inside and outside the data center. Such analyses may include industry and technology trends and drivers that are influencing architectures, commercial and product consumption models, market size, growth, profitability, competitive landscape, comparative advantage, and risk. Based on strategic analyses, identify potential market entry points and intercepts, and assess and prioritize potential technology and business opportunities, for the company's WaveLogic technology, networking software, and adjacent technologies in support of infrastructure interconnectivity markets inside and around the data center. Collaborate with functional leaders to build business cases for, make recommendations on, and facilitate executive decision-making about, strategic investment priorities and decisions for interconnectivity solutions inside and outside the data center, including with respect to product portfolio, commercial and product consumption models, and go-to-market approach. Investment alternatives may include R&D, commercial and technical agreements, M&A, strategic alliances, and/or corporate venture capital investments. Provide leadership to the Corporate Strategy organization and other functions on a wide range of activities relevant to strategic decision-making, including support on business intelligence, industry research and data analytics of existing and adjacent markets, strategic planning, and corporate development activities. The Must Haves: Bachelor's and Master of Science degrees in electrical engineering, computer science or equivalent. MBA or similar management-related master's degree is preferred. Ten years of industry experience, with at least five years of demonstrated experience and leadership in network and/or fabric infrastructure technology, strategy and/or business development. Experience performing strategic analysis in the business of infrastructure network connectivity, with proficiency across optical, IP and/or Ethernet domains in markets associated with wide area networks and/or data centers. Proven track record in the incubation, development and management of system products associated with networking and/or data center markets (including knowledge of architectures, processes, and commercial models). Good understanding of network and/or data center automation, operations, telemetry, and software defined networking (SDN) trends. Assets: Ability to evangelize and articulate strategy, products and solutions to customers and partners at both business and technical levels. Capable of successfully engaging and interacting across multiple functions and corporate levels to drive change management and business outcomes. Adept at considering business strategy and developing or evaluating alternative solutions and outlining potential risks and benefits to assist in management decision-making. Strong quantitative, analytical, and conceptual skills to solve complex problems. Strong verbal and written communication, organization, presentation, and interpersonal skills. Excels in a fast-paced, high growth environment and able to be a self-starter within a highly collaborative domain. Ability to work effectively with geographically and technically diverse teams. Compensation and Benefits The annual pay range for this position in USA is $184,800 - $295,200. The annual pay range for this position in Canada is $CAD167,500 - $CAD267,500. The annual pay range for this position in California is $204,100 - $326,000. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. #LI-SG #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$204.1k-326k yearly 9h ago
Analyst, Corporate Development
Ciena 4.9
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. The Corporate Development Analyst plays an important role in driving the company's strategic growth by helping to develop and execute on a range of corporate development transactions, including mergers and acquisitions, divestitures, strategic alliances and partnerships, and corporate venture investments. Leveraging a high degree of analytical and interpersonal skills, the role is responsible for supporting these potential investment opportunities through performing extensive financial analyses and modeling; collaborating with cross-functional teams to develop insights, prepare business cases and present recommendations; and participating in due diligence and integration activities. The role is part of the Corporate Strategy Organization and reports directly to the Vice President, Corporate Development. Primary duties and responsibilities Support Ciena's corporate strategy and strategic objectives though the identification, assessment and execution of corporate development transactions Perform competitive intelligence, financial modeling and market analysis to provide insights on market trends and identify possible corporate development opportunities in existing, adjacent or new markets Conduct comprehensive quantitative and qualitative financial analysis, modeling and evaluation of corporate development opportunities Collaborate with business leaders to construct business cases, financial projections and valuation models for potential corporate development opportunities Prepare materials and reports for senior leadership, providing insights and recommendations based on market research and financial analysis Help to organize, create and deliver presentations to all levels of management on pipeline of potential opportunities and status of in-progress transactions Manage and maintain corporate development databases to track opportunities and key projects and metrics Participate in the due diligence of potential corporate development opportunities, including compiling and analyzing information, identifying risks and opportunities, and conducting competitor analysis Participate in other stages of the corporate development process in partnership with the Corporate Strategy Organization and cross-functional stakeholders, including negotiation, structuring, integration planning and integration of transactions Education and experience Bachelor's degree in Business, Finance or Accounting Minimum 1-3 years of work experience in finance & accounting, corporate development or M&A at a corporation, investment bank, private equity or management consultant Experience with complex financial analysis and modeling Understanding of and experience with basic elements of M&A transactions and acquisition agreements Knowledge of and experience with the telecommunications networking industry would be an asset Skills and behaviors Highly analytical, with sophisticated financial acumen, model construction and valuation skills Sound judgment and ability to identify critical issues in different business models and within a complex and shifting technology landscape, and to escalate issues when necessary Strong verbal and written communication and interpersonal skills Exceptional organization skills and keen attention to detail Ability to work independently and to manage multiple projects correctly Capable of successfully engaging and interacting across multiple functions and corporate levels (including senior executives) both within and outside the company Excels in a fast-paced, high growth environment and able to be a self-starter and to work longer hours as necessary within a highly collaborative domain Ready to expand their general management knowledge and serve as an out-of-the-box problem solver High proficiency in and with MS Office tools #LI-SG The annual pay range for this position in USA is 92,400 - 147,300 USD The annual pay range for this position in Canada is 81,200 - 129,800 CDN Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$92k-123k yearly est. 9h ago
IT Applications Project Manager Intern (Summer 2025)
Ciena 4.9
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena's IT Applications department is seeking a Jr Project Manager Intern with an interest in learning project management techniques across IT application projects. How You Will Contribute: The ideal candidate will thrive in a work environment that requires good observation and listening skills paired with problem-solving and innovative thinking. They should have an aptitude and affinity for team collaboration and open communication. This individual is both highly analytical and has good writing and presentation skills. As a successful candidate, you should: Identify as a self-starter and an innovative thinker. Enjoy working in a fast-paced and dynamic role. Be able to manage concurrent projects and deliverables efficiently. Have a technical understanding of computer systems and communications technology. Demonstrate strong listening and problem-solving skills. Be an excellent written and verbal communicator. The Must Haves: Currently be enrolled in a field of study in your Business School (Business Information Technology, Computer Science, or related business or finance major) Ability to manage efforts with a remote workforce; effectively manage time, prioritize work, multi-task across many assignments and delegates Good listener, with ability to capture issues, and propose solutions Basic understanding or awareness of prevalent project management methodology Exercises good judgment with direction from supervisor Pay Range: The hourly pay range for this position is $21.00 - $33.00 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$21-33 hourly 9h ago
Data Scientist
Verizon Data Services 4.3
Remote or Irving, TX Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing… You will drive profitable growth and business innovation by applying cutting-edge machine learning techniques and AI technology. You will work on data science projects that drive product personalization, marketing effectiveness, channel optimization, better customer experience, and operational efficiency. You will work closely with a team of talented data scientists, data and machine learning engineers, and software developers and play a key role in developing and delivering the next-generation AI/ML solutions to the business.You'll create analytical models to predict customer behavior and business events. You'll then present the results to various business partners such as marketing, finance, and our customer relationship management group. Independently work on data science projects and deliver innovative technical solutions to solve problems and improve business outcomes. Complete the design and development of machine learning/statistical models and ensure best performance. Work closely with machine learning engineers to deploy models in production both in real-time and in batch process and systematically track model performance. Assist engagement with key business stakeholders in discussion on business strategies and opportunities. Build strong working relationships and develop deep partnership with the business. Be a subject matter expert on machine learning and predictive modeling. Drive technical innovation through active research and applications of new theories, techniques, and technologies. What we're looking for… With an eye towards improving performance and predictability, you like the science of analytics and developing resolutions to complex problems. Using your sharp judgment to develop methods, techniques, and evaluation criteria enables you to deliver solutions that make a big impact. You're able to communicate technical information to non-technical audiences, and you take pride in your ability to share your considerable knowledge with your peers. You'll need to have: Bachelor's degree or four or more years of work experience. Four or more years of relevant work experience. Experience in machine learning and statistical modeling. Hands-on programming experience in Python and SQL. Even better if you have one or more of the following: Master's degree in a quantitative field or equivalent. Knowledge of tree-based classification and regression techniques such as boosting and random forest. Knowledge of ML Python frameworks, packages, and libraries (e.g., pandas, NumPy, scikit-learn, PyTorch). Experience with data platforms such as Spark, Hadoop, BigQuery, Snowflake or others. Experience with GCP, AWS or other cloud computing services. Experience in both batch and streaming models in production. Experience with Recommendation and Ranking systems. Experience with Deep Learning, NLP, Transformers, and chatbot technology. Knowledge of math, probability, statistics, and optimization. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
$71k-96k yearly est. 17d ago
Senior Consultant, Strategic Accounts
Ciena 4.9
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting under Senior Director, Strategic Accounts as Sr. Consultant Strategic Accounts, you will be working in complex solution selling in a T1 environment. Daily activities involve executive engagements uncovering business goals and gaps while positioning complex OSS programs, including the services required to make them successful. In addition, the individual will create and execute against, a strategic plan for the territory which includes multiple customer groups and use cases applicable to a broad set of applications in the OSS environment. Your experience of success working across IT, Network Engineering & Operations is essential. Executing on the Blue Planet GTM sales strategy which includes managing all customer interaction, driving solution level sales, and engaging key influencers and decision makers. Constantly find ways to accelerate goal attainment and reduce time-to-market, along with the ability to measure and track key business results and processes against set targets and against the competition. Accurately set and manage both internal and external expectations required to drive long, complex and high-value sales cycles Build a customer pipeline while maximizing Blue Planet revenue streams & margins Assembling win teams to deliver best in class customer engagements Develop strong customer relationships at all levels and across Business Units, IT, Network and Operations Commercial proposal development and managing all aspects of client facing negotiations Major influencer on our global product portfolio roadmap requirements, as well as our global marketing plans. The Must Haves: Strong knowledge of the telecom industry technology, infrastructure, network management, automation/orchestration, inventory, and operational support/billing support (OSS/BSS) systems Have a minimum of 10 years' experience providing complex and high-value solutions to Tier 1 customers and their executive leadership Very strong experience working in Telecom Sales. Relevant knowledge of CSP's products & services as well as next generation service offerings Demonstrate excellent communication skills, including the ability to convey the defined value proposition to a variety of audiences ranging from engineers to CXO-level executives in a client-facing environment. Have proven successful problem-solving skills Self-starter with a “can-do” attitude and be highly efficient at completing concurrent tasks with minimal guidance. Tenacity and ambition to succeed in an aggressive and dynamic environment Have the highest integrity and have earned the respect of peers, as well as being viewed as a team player, learning and respecting the roles and responsibilities of others in support roles Proven Success at managing and hitting multi-million $ annual quotas Be proficient with MS Project, PowerPoint, Excel, and Word Be proficient with Salesforce.com Minimum BS in technical field or equivalent experience Assets: Prefer MBA #LI-BS1 Pay Range: The total compensation range for this position is $261,400 - $431,900. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$85k-110k yearly est. 9h ago
Senior Sales Engineer - Major Accounts
Calix 4.8
Remote Job
Calix is looking for a dynamic self-starter to join our Major Accounts Team as a Sales Engineer. The Sales Engineer will work with Tier-1 Broadband Service Providers to grow the emerging Open Access network business. Responsibilities include pre-sales activities, solution design, pricing, and integration support to ensure successful post-sales adoption. As a Sales Engineer on Major Accounts you will engage in technical discussions and translate these concepts into simple terms for senior management. The ideal candidate can convey the Calix value chain effectively and consultatively. The Sales Engineer is essential in building customer relationships and influencing their decisions. You will demonstrate Calix's product capabilities and support lab and field trials. The ideal candidate has a strong technical background with Residential and Small-Medium Business Gateways and/or Enterprise wireless network controllers, including their architecture, functionality, and key components. Additional knowledge base should include a working understanding of PON technologies, Layer 2 and Layer 3 networking, and in-depth knowledge of the Broadband Service Provider space, including OSS/BSS systems automation and integration. Responsibilities and Duties: Drive incremental revenue by establishing long-term trusted relationships with assigned major accounts Architect designs leveraging the breadth of Calix's network and Cloud solutions portfolio utilizing a consultative selling approach identifying client business issues and needs to determine client desired outcomes Brand ambassador for Calix; Thought leader and influencer of Calix solutions while also staying current with external technologies and trends. Leverage this expertise to the benefit of both our clients and internal teams Partner closely with Sales to deliver technical sales-oriented presentations to customer's technical staff and senior management Assist in the preparation and response to requests for information (RFI) and requests for proposal (RFP) Assist customers in configuration and testing of Calix hardware and software platforms in lab, field trials and production networks, while guiding customers on technical best practices Travel expectations: In region travel up to 50% on average required to support customer engagements Ideal Candidate Profile Uniquely talented and highly intelligent individual with a results-oriented mindset Self-starter with a proven history of being an effective change agent Tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations Demonstratable ability to establish and solidify strategic relationships with key customers Excellent presentation, written communication, and public speaking skills at all levels BSEE/BSCS desired Strong technical familiarity with Layer 2 and Layer 3 Broadband Access network architectures Familiarity with emerging technologies and trends in the industry, such as cloud-based solutions (SaaS) and software-defined networking (SDN) Knowledge of Fiber and Copper-based L2 Access systems Understanding of broadband provider operations, systems, challenges, and objectives Knowledge of common broadband data protocols (Ethernet, IP, BGP, OSFP, ISIS, SR, Netconf, IPFIX, CWMP, USP), transport functions (L2/3 VPN) and subscriber authentication solutions (Radius, BNG) preferred Knowledge of broadband access network technologies (XGS-PON, GPON, NGPON2, DOCSIS, xDSL, G.Fast, G.hn) Knowledge of modern Wi-Fi networking (Wi-Fi6, Wi-Fi6E, Wi-Fi7) and fundamentals of good wireless network design Ability to troubleshoot complex issues related to L2/L3 deployment architectures and methodologies Experience partnering with cross-functional teams on continuous improvement in product, education and training, testing methods, and demos Experience with Open Access or similar network wholesale / retail business models Working understanding of systems integration concepts and technologies such as RESTful APIs, JSON Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education. For more information on our benefits click here. There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below. San Francisco Bay Area Only: 191,000.00 - 287,000.00 USD Annual National Major Cities plus, CA, CO, NY Metro area: 166,000.00 - 249,000.00 USD Annual Regional plus NY: 150,000.00 - 225,000.00 USD Annual
$105k-145k yearly est. 9h ago
Staff Manufacturing Engineer
Calix 4.8
Remote Job
Calix delivers a broadband platform and managed services that enable our customers to improve life one community at a time. We're at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. This is remote-based position that will require travel to multiple facilities in the US and Mexico. It's an exciting time to join Calix as we're working together to imagine and create the broadband experience that the world needs - and wants. Our team is growing and we're looking for a Staff Manufacturing / Process Engineer to join our Test & Manufacturing Engineering team. This position will be responsible for the transition of key products from Asia to USA/Mexico to support products build in North America. This role encompasses PCBA manufacturing process design and development, operation, implementation, fostering best practice sharing among Calix manufacturing suppliers. The successful candidate will play a crucial role in supporting new product introduction (NPI), mass production, ensuring seamless collaboration with our manufacturing partners and hardware design engineers to enhance manufacturing processes and yield performance, improve efficiency, reduce costs, promote sustainability, and ultimately maximize profitability. Responsibilities and Duties: Oversee the of new product introduction (NPI) as well as the ongoing support and optimization of existing products and services. Develop, evaluate, optimize, and share best practice manufacturing processes from inception through to start up and certification at Calix ODM / CMS suppliers. Assess manufacturing processes, take measurements, and interpret data. Monitor and audit manufacturing yields and work with suppliers on quality improvement plans. Conduct detailed process and root cause analysis to identify areas for improvement. Develop innovative solutions and processes to improve production yields and product quality. Perform process and capacity simulations and risk assessments while managing cost and time constraints. Address complex manufacturing issues with innovative solutions. Provide process documentation and Special Assembly Instruction (SAI) as well as ensure equipment and tools are suitable for manufacturing quality products. Review and provide input on new product development (DFM/DFA/DFR) for PCB fabrication, mechanical assembly, SMT, and rework. Establish and implement quality control processes to ensure that PCBAs and Electronic & Mechanical Assembly (E&M) meet industry and regulatory standards. Implement continuous improvement initiatives to enhance product quality and manufacturing efficiency. Demonstrated ability to lead, initiate, facilitate, and implement change, through the actions and activities of self and governed team on behalf of Calix. Support RMA to drive root cause with partner manufacturing. Manufacture/Quality Management Systems (QMS) audits to assess compliance and capabilities. Ensure suppliers' processes are qualified and maintained to produce high quality products. Qualifications: Bachelor's degree in engineering. At least 10 years' proven work experience in the manufacturing process / manufacturing engineering field Excellent technical and problem-solving skills. Knowledge of manufacturing process and quality control related standards. Knowledgeable in IPC standards Experience in process simulations, SMT, PCB assembly and mechanical assembly. Experience in Propel or Agile, or other change management systems. Working knowledge of process engineering software packages. Prior internal/external customer facing presentation experience a plus. Ability to work individually, within a team and cross-functional environments. Strong interpersonal skills Familiarity with health and safety regulations. Preferred Qualifications: In factory PCBA manufacturing experience Experience in supplier quality management Experience in product/factory relocations Location: Remote-based position located in the Dallas/Fort Worth (preferred), Detroit, or Minneapolis areas. Ability to travel up to 25% domestically and internationally #LI-Remote Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education. For more information on our benefits click here. There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below. San Francisco Bay Area Only: 128,800.00 - 193,200.00 USD Annual National Major Cities plus, CA, CO, NY Metro area: 112,000.00 - 168,000.00 USD Annual Regional plus NY: 100,800.00 - 151,200.00 USD Annual
$66k-85k yearly est. 9h ago
Team Leader of Client Service
CSC Holdings LLC 4.8
Remote or Wilmington, DE Job
Wilmington, DE Hybrid-three days in-office per week and two days work from home Monday-Friday, 8am-5pm or 9am-6pm CSC's Corporate Transactions team is seeking a Team Leader to lead a team of Client Service Representatives who are responsible for providing great client service, while ensuring quality, efficiency, and timeliness of corporate transaction filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: • Create an inspiring team environment with an open communication culture • Develop key performance indicators and set clear team goals • Delegate tasks effectively and set deadlines • Oversee day-to-day operations • Monitor team performance and conduct performance reviews • Handle customer complaints and address escalations with clients • Design and implement process and operational policies • Full spectrum of employee management, development, and training • Motivate team members to achieve objectives • Discover training needs and providing coaching • Listen to team members' feedback and resolve any issues or conflicts • Recognize high performance and rewarding accomplishments • Ensure the highest levels of productivity, service, and client satisfaction levels • Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: • 3 years of leadership experience, preferably in a customer service industry • A proven history of successfully mentoring and developing employees • In-depth knowledge of developing and utilizing performance metrics • Proficiency with MS Office, especially Excel • Tremendous written and verbal communication skills • Organizational and time management skills • Decision-making skills • Excellent change management skills • Strong analytical and problem-solving skills • Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
$99k-137k yearly est. 1d ago
Associate Director, Systems Engineering
Verizon Data Services 4.3
Remote or Ridgefield, NJ Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... The Artificial Intelligence & Data (AI&D) Organization is an exciting center of excellence supporting all of Verizon. Our team will be a catalyst to Verizon's future in creating networks that move the world forward through the power of Artificial Intelligence & Data. You will manage an Application Development team and projects to drive the digital transformation of Network Management Centers for Service Assurance in the area of workflow to include automation, network self-healing, closed loop assurance, and task management. You will provide thought leadership, strategy and direction to the business and team to automate existing functions and improve customer service levels. You will use technology expertise with data analytics to develop solutions. Leading a strong team of software engineers, developers and testers. Demonstrating strong team leadership skills and experience working with cross-functional teams across various work groups. Utilizing your exceptional and effective communication skills (both written and verbal) to lead calls with technical teams or give a presentation or update to executives. Applying your experience in application development, systems engineering and IT management. Managing schedules, being accountable and delivering projects on time in a fast paced agile environment. Contributing technically and own architectural oversight of system/services. Building a culture focused on speed and agility, avoiding silos and focusing outward on the customer. Aligning technology to business strategy, and proactively driving a technical direction throughout the organization. Driving results within budget, time and quality. What we're looking for... You can visualize the big picture strategy, but can also break it down into the components to get the job done. You believe that the best decisions are based on data and you're the one that knows how to tease out the key learnings through troubleshooting systems. You have credibility with people because you are a specialist in all things data but you also know how to bring it down to the level that your audience can understand-that's practical and will help the business improve. And you're an effective and inspiring leader who brings out the best in others. You'll need to have: Bachelor's degree or four or more years of work experience. Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience leading systems delivery for telecom or Network Management with domain knowledge of telecom operations and terminology. Experience in managing an onshore-offshore delivery model. Experience with enterprise application development, large databases, reporting systems, data analytics, web based applications for both desktop and mobile applications, web services, high volume transactional systems, performance tuning of databases and applications. Experience migrating applications to Cloud. Experience using DevOps tool set such as Jira, Jenkins, Confluence, Nunit, Junit, Selenium. Experience with quantitative and qualitative data analysis. Knowledge of predictive and prescriptive analytics. Even better if you have: Led a team, with software engineers and architects. Knowledge in the area of workflow automation and task management. Knowledge in software development, systems engineering and IT. Experience developing and supporting high availability systems and disaster recovery. Experience with developing using .NET, Java and other high level languages on both intel and Unix environments. Experience with designing user interfaces for mobile and desktop applications that provide a responsive and simple experience to users. Experienced with AI and Machine Learning. Experienced with Mobility applications. Knowledge of self-serve analytic tools for business users. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $130,000.00 and $242,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
$130k-242k yearly 12d ago
Network Security Architect
Ciena 4.9
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to a Director of Cyber Security, we are seeking a highly motivated and experienced Network Security Architect to join our growing team. In this role, you will be responsible for working with our security and networking teams to advise on, design, implement, and maintain the security posture of Ciena's global network infrastructure. You will play a key role in protecting our critical assets and data from evolving cyber threats. Your expertise and guidance are essential in ensuring that all processes and systems meet our company's security risk tolerance. As a trusted advisor, you will gather business requirements and provide advice and oversight to ensure compliance with security risk tolerance for processes and systems. You will also set expectations for regional/business security postures and identify opportunities to enhance security against future trends and threats. Security Architecture Design and Implementation: In collaboration with the networking teams, design, implement, and maintain a secure network architecture aligned with industry best practices and regulatory requirements (NIST, ISO 27001, etc.). Define and implement security controls for all network layers, including access control, firewall management, intrusion detection/prevention, and data loss prevention. Develop and maintain network security documentation, including diagrams, policies, procedures, and standards. Security Assessment and Risk Management: Participate in regular network security assessments, vulnerability assessment, and assist in penetration testing to identify and mitigate potential risks. Analyze and assess networking security threats and vulnerabilities, developing mitigation plans and recommending appropriate security controls. Develop and maintain a risk register, prioritizing risks and recommending remediation actions. Security Incident Response: Participate in the incident response processes, including incident detection, analysis, containment, eradication, and recovery. Help to develop and maintain incident response playbooks and procedures. Assist in post-incident reviews and implement improvements to security controls. Technology Research and Evaluation: Stay informed of emerging security technologies and threats, evaluating and recommending new security solutions to enhance Ciena's security posture. Conduct proof-of-concept testing for new network security technologies and solutions. Collaboration and Communication: Collaborate closely with various teams, including network operations, IT infrastructure, Research and Development, and application development, to integrate network focused security best practices into existing and new systems. Communicate security risks and recommendations to various stakeholders, including senior management. Policy and Governance Creation: Act as a technical writer to create, revise, and maintain security documentation and policies related to network security. Assist in ensuring that governance policies are practical, clear, and attainable. Mentorship and Training: Mentor junior security team members, providing guidance and training on network security best practices. Contribute to the development and delivery of security awareness training programs for Ciena employees. The Must Haves: Must be a US Citizen Bachelor's degree in computer science, Information Security, or a related field. 7+ years of experience in network security, with at least 3 years in an architectural role. Strong understanding of networking protocols (TCP/IP, UDP, DNS, Routing protocols etc.) and network security technologies (Firewalls, SDWAN, Wireless, IDS/IPS, VPN, SIEM, etc.). Strong technical writing skills for policy and governance creation Experience with cloud security best practices and solutions (AWS, Azure, GCP). Experience with security frameworks and compliance requirements (NIST, ISO 27001, etc.). Strong analytical, problem-solving, and communication skills. Assets: Relevant security certifications (CISSP, CCNP Security, etc.) are highly desired. Pay Range: The annual pay range for this position is $121,700 - $194,300. #LI-BS1 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$121.7k-194.3k yearly 9h ago
Accounts Receivable Specialist
CSC 4.8
Remote or Wilmington, DE Job
Wilmington, DE Monday to Friday 8:00 am to 5:00 pm Hybrid-three days in-office per week and two days work from home As the world's leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and we'll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time. As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with business-to-business collections experience. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong time management skills and a positive attitude. Some of the things you will be doing: Providing excellent customer service to internal and external clients Use problem solving skills to resolve customer issues Processing and handling incoming customer inquiry calls Generate a specified number of outbound calls to customers Data entry of client information Accurate documentation of collection activities Emailing statements to clients Educating customers on our services Meet monthly targets What technical skills, experience, and qualifications do you need? Experience in providing excellent customer service A passion for finance Active listening skills Confidence on the phone Excellent problem- solving skills Strong attention to detail is a must Tact and diplomacy in dealing with both customers and co-workers Effective written and oral communication skills. B2B collections or law firm experience a plus Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization Self-motivator while actively participating in a team environment.
$50k-62k yearly est. 4d ago
Military Fellowship - IT Service Manager
Verizon Data Services 4.3
Remote or Irving, TX Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program. What you'll be doing... As a member of the IT Service Management Office (ITSMO), you will be responsible for helping to develop, implement, and maintain a comprehensive ITSM framework aligned with the Corporate Systems Platform Services organization's goals and objectives. Managing ITSM Implementation and Maintenance: Championing the adoption of ITIL best practices across the organization, ensuring alignment with industry standards and frameworks. Continuously monitoring and evaluating the effectiveness of ITSM processes, identifying areas for improvement and driving ongoing optimization. Developing and Implementing ITSM Policies and Procedures: Collaborating with stakeholders to define and establish clear and concise ITSM policies, procedures, and guidelines. Ensuring compliance with regulatory requirements and industry standards, mitigating risks and enhancing overall service delivery. Working with the CSG IT Service Desk: Helping to maintain service level agreements (SLAs) with internal and external stakeholders, ensuring timely and reliable service delivery. Continuously monitoring service desk performance metrics, identifying trends, and implementing improvements to enhance customer satisfaction. Managing and Coordinating Problem Management: Implementing and overseeing the problem management process, ensuring prompt resolution and effective communication. Collaborating with technical teams to identify root causes of recurring problems, implementing corrective and preventive measures. Working with Stakeholders to Identify and Prioritize IT Service Improvements: Engaging with stakeholders to gather feedback, identify service gaps, and prioritize IT service improvements. Developing and implementing service improvement plans, aligning with the organization's strategic objectives. What we're looking for... ITIL experience/certification. Working understanding and experience in ITSM including incident, change and problem management. Process improvement, reprioritization of deliverables, and digital transformation. Communication and translation of highly complex technical concepts and processes to the language of business. Deep knowledge of IT systems and Network Technology and processes, including legacy and new technology. Ability to drive business results with data-informed insights. Exceptional technical, verbal, and written communication skills, with a proven ability to present to internal and external audiences. You'll need to have: Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program. Bachelor's degree or four or more years of work experience. Four or more years of relevant work experience. Even better if you have one or more of the following: ITIL working experience. Working level experience with ServiceNow and ITSM practices. Experience working with Corporate and Enterprise systems. Experience supporting and managing solutions on mobile, Open System, SaaS, and/or Integration platforms. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
$99k-125k yearly est. 23d ago
Distinguished Engr-Software Development
Verizon Data Services 4.3
Remote or Miami, FL Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... In the role of the Distinguished Engineer, Software Development you will lead all aspects of application development across multiple customer facing channels within the Value IT organization, with responsibility for managing multiple technical teams consisting of software engineering functions for new feature development and system maintenance. Responsibilities: Partnering with enterprise architects and technology teams to build and validate technology Proof of Concepts for enterprise production selection and implementation of all Value propositions and Core capabilities for Value Heritage Brands. Providing thought leadership and guidance to establish best engineering practices, methods, standards, SDLC through solid design decisions, processes, and tools. Leading the development of software features and functionalities that directly align with and enhance the company's core value proposition to customers, ensuring the software effectively communicates its unique benefits and selling points to the target market. Working closely with product management and business stakeholders to identify key customer needs and translate them into software features that deliver significant value. Collaborating with marketing, sales, and customer success teams to effectively communicate the value proposition to potential and existing customers. Spearheading the strategic development and implementation of an open digital architecture, emphasizing API-first design principles. Leverage your expertise in Acceptance Test-Driven Development (ATDD), domain-driven design, and resiliency to guide the design and hands-on development of middle-tier systems, ensuring scalability, observability, and adherence to industry best practices. Accountable to building resilient and scalable architecture, driving innovation, cost efficiency and the quality, usability, and performance of the solutions. Attaining a measurable impact on the work of teams across the company by using quantitative analysis to impact key business decisions and provide strategically sound technology guidance. Creating system design documentation, method of procedures, and executive briefings. Presenting cohesive but easily understandable design walkthroughs by researching and evaluating new technologies and translating business objectives and strategies into plans. Serving as Senior Solutions Architect/Technical leader for large-medium size teams, building l solutions that focus on context and CX excellence. Creating an engineering culture with an exceedingly high bar for quality, ownership and bias for action while enabling and guiding experienced developers to develop high quality software within a metrics driven Agile practice. Serving as a trusted partner for senior management to determine the best solutions, drive alignment and implement decisions throughout your team. Ensuring the health and sustainability of software projects owned by your teams by building and maintaining an engineering roadmap. Where you'll be working... This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.What we're looking for…You'll need to have: Bachelor's degree or four or more years of work experience. Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience developing middle tier technologies and jBPM driven orchestrations for highly scalable, reliable open systems platforms in Java/J2EE, springboot and reactive programming. Even better if you have one or more of the following: Bachelor's degree in Computer Science or related field. Advanced experience in Software Development. Proven ability to design / architect highly scalable applications/platforms. Experience utilizing modern API integration frameworks to seamlessly connect partner APIs, affiliate partners, and other third-party systems, fostering efficient data exchange. Advanced knowledge of design patterns, including Gang of Four (GoF), refactoring patterns, microservices patterns, Patterns of Enterprise Architecture (P of EAA), and Enterprise Integration Patterns (EIP). Contribute to the design and development of scalable, performant, and resilient large-scale systems, fostering innovation through the effective use of open-source technologies. Experience in open source, microservices, and distributed computing technologies, such as REST, NoSQL, Kafka, Spark, and AWS services like DynamoDB, API-Gateway, and Serverless stack. Knowledge of transactional persistence, caching and analytical data storage patterns and technologies. Knowledge of synchronous and asynchronous integrations, including real/near real time event streaming through Kafka or other streaming technologies, for persisting omni session and journey touchpoints. Knowledge of API Gateway (Google Apigee), Product Catalog, Commerce/Pricing Engines and Digital Front-end Web Technologies such as AEM preferred. Ability to participate in architectural discussions and influence technology (build vs buy) decisions by partnering with business and technology stakeholders. Smart, quick learner, proactive, comfortable working with unknowns and dynamically evolving requirements with strong communication skills. Experience in a diverse technology stack, including Angular, AWS services (Cloudfront, Lambda, ECS), Java Spring Boot, Spring Cloud Gateway, NodeJs, Kinesis, Cassandra, Postgres, Redis, Elasticsearch, Kafka, EMR, and Spark Jobs. Experience in orchestrating these technologies to drive innovative solutions and meet business objectives. Experience with any Infrastructure As Code (IaC) and DevSecOps automation tools Development experience and knowledge of open-source Java Stack (Java, Spring, Postgres, Maven, Git/Bitbucket, Jenkins, JUnit, Tomcat, Linux, etc.). Experience with full stack application development and cloud implementations with one of the leading providers such as AWS, Azure or GCP. Creative thinker and problem solver, able to distill complex problems down to actionable items with boring solutions Well organized and balance opposing priorities with ease, never missing a deadline. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $141,000.00 and $263,000.00 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
$69k-87k yearly est. 12d ago
Engineering Specialist-Application Development
Verizon Data Services 4.3
Remote or Irving, TX Job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... As an Engineering Specialist - Application development, this role will develop, test and deliver systems and applications that leverage complex algorithms for new and ongoing customer products. You will be responsible for the following but not limited to: Working closely with the business team, partnering teams, and other IT Cross functional teams to deliver projects on time with greater quality Working with domain driven system development using Microservices, JAVA Spring, APIs and SQL as per Industry standards. Performing code reviews for projects to introduce new modular and reusable software components for Services and APIs. Supporting the development of software for Network service orchestration, provisioning, activation & topology builds. Supporting the evaluation of security threats for new and existing code utilized for the design and development processes supporting reliable networks. Working in software development with technologies (DevOps, Cloud, Agile) and providing key strategic insights. Identifying strategic directions for driving technology transformation through vendor partnerships. Communicating plans and participating in review meetings; customer-facing participation within the company and with external vendors and resources. Working on Change Management, including assessment, impact, scheduling and controls. Supporting definition and adherence to technological best practices to resolve complex business problems. Reporting on accomplishments, milestone status and potential jeopardy items. Supporting escalation management from various business stakeholders and delegates to cross-functional teams to drive resolution. Providing periodic and consistent reviews and feedback for process improvements. Collaborating with IT Management and Architects to determine Levels of Efforts. Supporting Continuous Integration and Continuous Deployment tools. Incorporating quality gate standards to enforce Security and best practices. What we're looking for... You'll need to have: Bachelor's degree or four or more years of work experience. Three or more years of relevant work experience. Experience in Application Design and development, Microservices, Java Spring and SQL/DB Technologies. Experience in design, configuration, long-term planning, operational support and project management of large telecommunication systems. Experience with cloud-based infrastructure-as-a-service platforms: AWS, Google Compute Engine, Azure, Soft Layer, Open Stack, etc. Even better if you have one or more of the following: Knowledge of Agile Development, continuous integration and automation testing. Experience building and deploying cloud-based applications (Open Stack). Experience in implementing Distributed application solutions. Usage of source version control products such as Git. Experience with Machine Learning technologies and methodologies Knowledge of software delivery models like microservices, methodologies, and road-maps. IT Infrastructure experience managing, securing, operating and supporting Networking services with a strong focus on IP networking technologies. Experience in supporting the creation of technology roadmaps, blueprints and tactical to strategic execution plans. Experience with outsourced and hosted third-party service providers. Experience with database architecture and design, with relational and NoSQL. Expertise with architecture and design of complex telecommunications infrastructure If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
$83k-120k yearly est. 17d ago

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Updated March 26, 2025

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Acxiom may also be known as or be related to Acxiom, Acxiom Corporation, Acxiom Government Services, Inc. and Acxiom LLC.

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