Head of Global Security, Risk and Compliance
Activecampaign Job In Chicago, IL
We are seeking an experienced Head of Security Engineering to join our growing SaaS company. Reporting to the CTO, you will be responsible for defining, executing and overseeing a holistic security strategy to safeguard our organization's digital assets, protect customer data, and maintain trust in our brand. You will lead a team of security professionals and drive collaboration with engineering, product, and cross-functional stakeholders to integrate security across all aspects of our operations, aligning with business objectives and industry standards.
What your day could consist of:Define and lead product security initiatives in close connection to the needs of partners, customers, the market and overall company objectives.Lead a team of security professionals, including hiring, training, and performance management.Lead incident response efforts operating as the incident commander, coordinating with relevant stakeholders to resolve security incidents while communicating effectively throughout.Lead the IT team.Manage Third Party (e.g., vendor) Risk Assessment Program with IT.Manage stakeholder (customer, partner) security questionnaires and assessment processes. Interface with customer management as necessary.Manage threat and vulnerability management.Ensure an effective SSDLC is in place for engineering.Implement security controls and processes to protect the company's data and systems from external threats.Own the SOC2 audit, and lead work to implement ISO27001 certification.Conduct risk assessments and implement appropriate controls to mitigate identified risks.Stay up to date with the latest security technologies and best practices.Develop and maintain security policies, standards, and procedures.Develop and lead comprehensive security training programs across the organization to ensure all employees understand and adhere to security best practices, fostering a culture of proactive risk awareness and protection.Guide security engineering on InfoSec/AppSec standards, auditing, and penetration testing.Manage analysis of fraud vulnerabilities, control weaknesses, and gaps to mitigate and remediate significant issues, trends, and loss events.
What is needed:Bachelor's degree in computer science, information technology, or a related field.10+ years of experience in information security, with at least 5 years in a senior leadership role.Expert in security technologies and best practices.Experience with security risk assessment and management.Experience with incident response and forensics.Experience with security in the cloud (e.g., AWS) is required.CISSP, CISM, CISA or other relevant security certification is a plus.Excellent communication and leadership skills.Experience building Internal Audit functions for SOC 2, ISO 27001, and PCI-DSS.Excellent understanding of vulnerability management and associated tools and solutions.Machine Learning Models understanding is a plus.Seeking candidates in Chicago or Indianapolis.Prior penetration testing experience is a plus.
$260,000 - $357,500 a year
Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
-Open paid time off
-Generous 401(k) matching program with immediate vesting
-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
-Access to professional development resources through LinkedIn Learning
-After five years of service, you'll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Growth Sales Representative
Activecampaign, LLC Job In Chicago, IL
The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal. What your day could consist of:
* Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
* Discovery Process: Conduct a thorough discovery process to understand the prospect's requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
* Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user's needs, develop a comprehensive understanding of how the product/service addresses the user's challenges, and optimize the trial experience for product adoption and conversion.
* Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
* Sales Partnership: Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.
What is needed:
* A Bachelor's degree in a relevant field (Business, Marketing, Communications) is preferred, not required
* 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
* Experience using Customer Relationship Management (CRM) systems and other sales automation tools
* Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
* Strong written and verbal communication skills
* Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
* Proven ability to address challenges, objections, and obstacles
* Commitment to achieving results and a history of taking initiative to drive success
* Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
* Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
* Strong time management skills
* Experience using technology and software tools, as the role involves showcasing the product and using internal systems
$20.97 - $28.56 an hour
This base hourly range is equivalent to an annualized base compensation range of $43,198 - $59,397, assuming you worked a full-time schedule for the entire year (2080 hours). Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
* Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
* Open paid time off
* Generous 401(k) matching program with immediate vesting
* Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
* Access to professional development resources through LinkedIn Learning
* After five years of service, you'll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Sr Manager, Machine Learning - Video AI
Remote or New York, NY Job
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
This role will be based in New York, NY and will sit alongside our Video Engineering team. As a senior AI leader in NY, you will help lead the buildout of our AI presence in the New York office.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together. This is a full-time engineering role based in New York, NY.
The Video AI team sits at the heart of our LinkedIn's ambitious growth strategy. Our team is a dynamic group of machine learning experts dedicated to revolutionizing the way we interact with video content. This team is at the forefront of developing cutting-edge artificial intelligence technologies that enhance video understanding, search, and personalization. By leveraging state-of-the-art AI techniques, the Video AI team is poised to open up new ways of engaging with videos on LinkedIn.
Our work encompasses a range of applications, from real-time video analytics to intelligent content recommendation systems, positioning our company as a leader in the rapidly evolving landscape of video technology. As LinkedIn continues to revolutionize our market presence, the Video AI team's expertise will be instrumental in shaping our product offerings and achieving our strategic goals, ensuring we stay ahead of the competition and deliver unparalleled value to our 1 billion+ global users.
Below are a few examples of the problem spaces we work in (and much more!):
• Video Understanding: Building state of the art content understanding models and content embeddings to power all video use cases.
• Video Feed Personalization: Identifying the most engaging content and distributing to users.
• Video Search: Tackling the multimodal search problem, delivering videos that provide the highest user value.
• Video Safety: Safeguarding users from malicious actors and content, building an open and safe community for all.
Responsibilities:
• Participate in key technical and design discussions with technical leads in the team.
• Collaborate with application engineering, product, and partner teams to design machine learning solutions.
• Operate best engineering and scientific practices & processes to ensure productivity of the team and drive faster iterations via A/B experiments.
• Attract world class talent and provide technical guidance, career development, and mentoring to team members.
Basic Qualifications:
• BA/BS in Computer Science or other technical discipline, or related practical technical experience
• 7+ years of related industry experience
• 5+ year of experience machine learning, data mining, and information retrieval or natural language processing
• 3+ years of experience in software engineering/technical engineering management and people management
• Hands on experience in data modeling and machine learning
Preferred Qualifications:
• MS or PhD in Computer Science, Machine Learning, Statistics or related fields
• 5+ years of experience in software engineering/technical engineering management and people management
• 9+ years of hands on experience in data modeling and machine learning
Suggested Skills:
Machine Learning
People Management
Change Management
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $233,000-$315,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Senior Data Scientist - Inference & Algorithms
Remote or Sunnyvale, CA Job
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
This role will be based in Sunnyvale.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
LinkedIn's Data Science team leverages big data to empower business decisions and deliver data-driven insights, metrics, and tools in order to drive member engagement, business growth, and monetization efforts. With over 900 million members around the world, a focus on great user experience, and a mix of B2B and B2C programs, a career at LinkedIn offers countless ways for an ambitious data scientist to have an impact.
We are now looking for a talented and driven individual to accelerate our efforts and be a major part of our data-centric culture. It is expected that this person understands experimentation and/or machine learning techniques to be able to implement from scratch and have the ability to extend and enhance these techniques to specific applications like business problems. Successful candidates will exhibit technical acumen on inference and algorithms, and the business savviness to use these technical skills to drive better business decision-making.
Responsibilities:
• Work with a team of high-performing analytics, data science professionals, and cross-functional teams to identify business opportunities and develop algorithms and methodologies to address them.
• Analyze large-scale structured and unstructured data.
• Conduct in-depth and rigorous data science research, model improvement, advanced experiments, observational causal studies to quantify the cause and effect in the ecosystem, identify business opportunities and to drive member value and customer success.
• Develop methodologies to enhance LinkedIn's product and platform capabilities.
• Engage with technology partners to build, prototype and validate scalable tools/applications end to end (backend, frontend, data) for converting data to insights
• Promote and enable adoption of technical advances in Data Science; elevate the art of Data Science practice at LinkedIn.
• Improve LinkedIn's ability to measure and credibly speak to labor market trends and other economic phenomena.
• Initiate and drive projects to completion independently
• Act as a thought partner to senior leaders to prioritize/scope projects, provide recommendations and evangelize data-driven business decisions in support of strategic goals
• Partner with cross-functional teams to initiate, lead or contribute to large-scale/complex strategic projects for team, department, and company
• Provide technical guidance and mentorship to junior team members on solution design as well as lead code/design reviews
Basic Qualifications:
• Bachelor's Degree in a quantitative discipline: Statistics, Operations Research, Computer Science, Informatics, Engineering, Applied Mathematics, Economics, etc.
• 3+ years of industry or relevant academia experience
• Background in at least one programming language (eg. R, Python, Java, Ruby, Scala/Spark or Perl)
• Experience in applied statistics and statistical modeling in at least one statistical software package, (eg. R, Python)
Preferred Qualifications:
• BS and 5+ years of relevant work experience, MS and 3+ years of relevant work experience, or Ph.D. and 1+ years of relevant work/academia experience
• MS or PhD in a quantitative discipline: Statistics, Operations Research, Computer Science, Informatics, Engineering, Applied Mathematics, Economics, etc.
Suggested Skills
• Machine Learning
• Research
• Causal Inference
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $128,000.00 to $210,000.00 Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Sr. Director, Technical Risk & Compliance
Remote or Mountain View, CA Job
LinkedIn is the world's largest professional network, connecting professionals globally and creating economic opportunities for every member of the workforce. Our commitment to maintaining the highest standards of security and compliance is crucial to building trust with our members and partners.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
Job Overview
We are seeking a dynamic and experienced Senior Director to lead the Engineering Compliance & Governance team within the Information Security team at LinkedIn. As a key player in our security strategy, you will drive the development and implementation of robust compliance and governance programs, ensuring the security and integrity of our systems and data.
Lead the development and implementation of risk management strategies, integrating control compliance.
Oversee internal and external audits to assess the effectiveness of security and compliance controls, including, PCI, NIST, SOC 2, ISO, SOX, NFD, MRC, DSA, DMA and AI Governance.
Be a trusted advisor to R&D teams to help them build systems that are secure and compliant with applicable laws and regulations
Collaborate with cross-functional partner teams (Eng & Product teams, Legal and Financial compliance teams, Sales, etc.) to enhance governance, risk, and compliance frameworks, building strong relationships with LinkedIn and Microsoft stakeholders.
Support LinkedIn's enterprise customers across the globe, increasing customer trust through security and privacy consultation and strategically meeting customer security requirements.
Key Deliverables and Measures of Success (Next 12 months)
Successfully maintain compliance and manage multiple audit regimes annually, including PCI, NIST 800-53, SOC 2, ISO, SOX, NFD, MRC, DSA, DMA, AI Governance and others.
Evolve security policy governance and drive development and adoption of security policies, standards, and the common control framework.
Further mature risk management by improving the risk management framework.
Operationalize business continuity and resilience (BC&R) programs across all of LinkedIn.
Continuously evaluate and improve compliance processes and procedures to ensure that they remain effective and efficient over time.
Automate engineering controls as well as compliance operations.
Automate enterprise customer security and privacy requests through the evaluation of tools and solutions.
Basic Qualifications
12+ years of experience in information security & risk governance frameworks and technology operations best practices across Technology and Financial industries.
At least 10 years in a senior leadership position managing engineering teams at scale.
Proven experience managing data systems at scale, with an emphasis on data quality, governance, and compliance.
Expertise in compliance frameworks such as PCI, NIST 800-53, SOC 2, ISO, SOX, NFD, MRC, DSA, DMA and AI Governance.
Experience leading compliance teams at similar scale and size of LinkedIn including managing service providers and audit firms
Preferred Qualifications
Engineering mindset or background.
Experience working in collaboration with legal and finance compliance teams to design and implement data compliance solutions.
Prior experience working in large-scale cloud or enterprise environments with a strong focus on data security and compliance.
Deep knowledge of regulatory technology and trends, especially in relation to data engineering and governance.
Strong technical acumen in engineering risk and compliance frameworks.
Excellent communication skills.
Strong collaborator and executive presence.
“Suggested Skills”
-Information security
-Risk governance
-Leadership
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $209,000 to $343,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include an annual performance bonus, stock, benefits and/or other applicable incentive compensation plan. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Principal Staff Machine Learning Engineer - Foundational AI Technologies
Remote or Sunnyvale, CA Job
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our
talent and support career growth. Join us to challenge yourself with work that matters.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.
At LinkedIn, our Foundational AI Technologies (FAIT) organization stands as the innovation epicenter, addressing the fundamental AI challenges and the force behind LinkedIn's next-generation AI-driven member experiences. Our mission spans across the entire marketplace, leveraging our expertise in data curation, algorithm development, and robust infrastructure to spearhead AI innovations. We are dedicated to creating a transformative impact on all LinkedIn products, establishing the platform as a leader in the AI realm.
As part of the FAIT team, you will be at the heart of building foundation models that redefines the way LinkedIn understands and interacts with its entities across various marketplaces. While we build these models, we will be processing massive scale LinkedIn data sets and debug the most intrinsic user problems and scientifically challenging model understanding puzzles. You will be driving LinkedIn's AI direction, unblock massive scale projects with your expertise in neural networks and machine learning at the same time interact with partner teams within FAIT and across the company to realize these AI innovations.
As a Principal Staff Engineer in the Foundational AI Technologies team, you will act as the primary domain expert, and you will research, develop, build and ship cutting edge AI technologies. You are expected to provide technical leadership, and drive architectural decisions and implementation across the engineering organization.
This individual will be a core member of LinkedIn's Foundational AI Technologies team and will partner closely with other verticals in Data and AI, and Infrastructure teams. This is a rare opportunity to lead initiatives at the cutting-edge of Data and AI, which benefits every product and team at Linkedin and over 1 Billion members of the global workforce.
Responsibilities
Build Foundation Models, customizing it to uniquely comprehend LinkedIn's diverse marketplace entities.
Unblock massive scale projects with your expertise in neural networks and machine learning
Enhance the AI system's ability to understand LinkedIn members' interests, intents, and behaviors.
You will act as the primary domain expert to influence technology choices
You will research and develop cutting edge AI technologies
You will build and ship scalable software for AI tasks
You will drive architectural decisions and implementation across the engineering organization
You will provide technical leadership to cross-functional teams and drive alignment on technology strategy
You will establish a culture that values diverse viewpoints while navigating complex decisions
You will partner effectively with leads (ICs and managers) from other AI teams
You will define the bar for quality and efficiency of software systems while balancing business impact, operational impact and cost benefits of design and architectural choices
Lead by example to build a culture of craftsmanship and innovation
Be an industry thought leader. Represent LinkedIn in relevant industry forums
Basic Qualifications
BA/BS Degree in Computer Science or related technical discipline or equivalent practical experience
7+ years of industry experience in software design, development, and algorithm related solutions.
7+ years experience programming languages such as Python, etc.
5+ years in an architect or technical leadership position
Background in the following areas: Machine Learning and Artificial Intelligence
Preferred Qualifications
Experience in bringing large scale AI systems to production.
PhD in Computer Science, Machine Learning, Statistics or related fields
8+ years of experience in AI/Data Science and Machine Learning
Strong academic credentials with publications in top-tier journals and conferences
Background in one or more of the following areas: deep learning, information retrieval, knowledge graph, natural language processing, optimization
Experience in building large scale AI models and systems
Experience in large language models and deep neural network solutions
Demonstrated ability to work with peers in engineering across teams to set technical directions
Excellent communication and presentation skills
Suggested Skills:
Deep learning
Machine learning
Large language models
Data Science
Information Retrieval
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $207,000 to $340,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit *************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Director, Edge & Traffic Engineering
Remote or Mountain View, CA Job
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
We are seeking an experienced and strategic Director of Traffic Engineering to lead and optimize our global traffic management, DNS, and routing platform initiatives. This role is critical for ensuring high availability, performance, and scalability of our traffic routing systems across a global infrastructure. The ideal candidate will have in-depth expertise in DNS, traffic engineering, and routing platforms, along with hands-on experience working with technologies like Azure Front Door (AFD), Cloudflare, IPVS, Apache Traffic Server (ATS), HAProxy, and various proxy systems.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
Key Responsibilities:
Define, develop, and execute a comprehensive traffic engineering strategy that supports the scalability and resiliency of our global platform.
Drive continuous improvement in performance, reliability, and availability for DNS, traffic routing, and load balancing systems.
Collaborate closely with product, engineering, and infrastructure teams to align traffic engineering strategies with business objectives.
Oversee the architecture and optimization of traffic routing and DNS systems, including Azure Front Door (AFD), Cloudflare, and custom DNS configurations.
Manage and enhance DNS resolution and traffic routing policies to achieve high performance, low latency, and optimal path selection for end users.
Lead the deployment and management of geographically distributed traffic management systems to improve load balancing and failover capabilities.
Direct the design, deployment, and maintenance of IPVS, Apache Traffic Server (ATS), HAProxy, and other traffic routing platforms to optimize global traffic flow.
Implement and monitor proxy systems using Cloudflare and Azure Front Door, ensuring smooth traffic distribution, load balancing, and fault tolerance.
Establish robust incident management and troubleshooting processes to address routing, latency, and availability issues in real time.
Establish and track key performance metrics, SLAs, and SLOs for DNS and traffic routing systems, proactively identifying areas for improvement.
Apply network traffic analysis and telemetry data to optimize load balancing, manage traffic spikes, and anticipate future demands.
Drive initiatives for automation, observability, and fault tolerance, with a focus on minimizing downtime and improving MTTR.
Lead and mentor a team of traffic engineers, fostering a culture of innovation, accountability, and technical excellence.
Work closely with network engineers, SREs, and security teams to ensure a cohesive and secure traffic engineering infrastructure.
Stay informed about industry trends and emerging technologies in traffic engineering, DNS, and routing, bringing new insights to the organization.
Basic Qualifications:
Bachelor's degree in Network Engineering, Computer Science, Electrical Engineering, or a related field.
12+ years of experience in network engineering.
Minimum of 8 years in a leadership role
5+ experience managing large-scale, global networks with a focus on performance, availability, and scalability.
Experience in networking technologies, protocols (e.g., BGP, OSPF, MPLS), traffic engineering, and load balancing.
Hands-on experience with edge networks, CDNs, cloud networking, and SDN (Software Defined Networking).
Strong project management skills, with the ability to drive complex projects and meet deadlines in a fast-paced environment.
Experience with vendor management, contract negotiations, and managing relationships with global suppliers.
Preferred Qualifications:
Experience in large-scale cloud or web-scale companies.
Familiarity with AI-driven networking technologies and the impact of AI workloads on network performance.
Knowledge of data center operations and hardware systems.
“Suggested Skills”
- Exceptional leadership skills and experience managing large scale global networks
-Strong problem-solving and decision-making skills,
- Excellent communication and collaboration skills
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $218,000 to $357,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include an annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Technical Fellow - AI
Remote or Sunnyvale, CA Job
LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume - we transform lives through innovative products and technology.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid or remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment
LinkedIn is looking for a Technical Fellow with expertise in AI to provide thought leadership for engineering organizations.
As an AI Technical Fellow at LinkedIn, you will architect and lead the next generation of AI solutions that powers everything LinkedIn does. From consumer to enterprise, from search to recommendation, from optimization to building knowledge graph, LinkedIn relies on innovative AI research and applications that you will help us build.
As a key leader in the organization you will lead research, design algorithms, build software, anticipate and influence the state of the art in the industry, and leverage and create open source software in the process.
Responsibilities:
Lead research in advanced AI, majorly focusing on mid/long-term research topics
Envision and develop an AI research agenda that (1) is consistent with LinkedIn's overall strategy; (2) supports a large pipeline of opportunities for which these technologies are critical; (3) addresses major and emerging AI challenges and advances the state of the art
Provide senior technical direction to working teams and inspire a larger community from across engineering working on AI.
Publish, present, and contribute as a thought leader in the field of AI. Be a talent magnet for LinkedIn.
Advise LinkedIn executives on a broad range of technology, strategy, and policy issues associated with AI.
Not just develop evidence of the validity and utility of research projects (e.g. through MVP or prototypes), but equally drive and work with relevant engineering teams to design and build the AI components that deliver value to members and customers.
Identify problems and opportunities and lead teams to research, architect, design and operationalize AI solutions.
Be part of the Data/AI Leadership team contributing to the overall strategy & roadmap considerations
Evangelize and inspire best practices across a large AI engineering surface area
Establish a culture that values diverse viewpoints while navigating complex decisions
Lead by example to build a culture of craftsmanship and innovation.
Provide mentorship to our AI talent across the team to help them grow technically and professionally.
Assume hands-on leadership, especially when helping teams resolve complex problems
Basic Qualifications:
PhD in a relevant field or related discipline (machine learning, statistics, computer science etc.), or equivalent research experience
10+ years of relevant work or academic experience
Experience leading technical research projects with multiple stakeholders
Preferred Qualifications:
15+ years of experience in research and design of AI solutions with at least 5 of those years in a technical or scientific leadership position
Experience in designing and implementing large scale AI platforms.
Experience in leading large scale AI development projects from concept to multiple releases in production
Familiarity with multiple open source machine learning frameworks (pytorch, tensorflow, onnx etc.), and languages (C++, Python, etc.)
Experience leading high-impact, cross-company initiatives
Established track record of excellence in relevant research areas
Suggested Skills:
Mentoring
Technical Leadership
Machine learning
LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $260,000 to $480,500. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock and benefits. For additional information, visit: *************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Staff Technical Program Manager
Remote or Mountain View, CA Job
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
This role will be based in Mountain View, California.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
LinkedIn is looking for a Staff TPM in its Developer Platforms and Experiences (DPX) organization. The DPX organization is a fast paced, global and dynamic organization that is responsible for accelerating R&D Velocity at LinkedIn. With all of LinkedIn engineering as customers of the DPX organization, it's essential that the candidate has a very strong technical background. The current TPM team supporting the DPX organization is a very senior team of individuals who partner closely with our most senior leaders (Director+, Senior & Principal Staff engineers) to drive the most critical programs in the organization while also partnering closely with TPMs and leaders outside the DPX organization.
Responsibilities:
• Support multiple cross-functional technical teams to deliver their objectives in fast-paced and complex programs and projects
• Develop strong partnerships with engineering leaders to drive focus on strategic and tactical program objectives
• Own and manage program and portfolio planning, execution of roadmap, and engineering operations for multiple verticals
• Drive alignments and prioritization across all technology initiatives, manage roadmap for a single consistent view and lead communications
• Build strategic relationships with key technology and business leaders to ensure program success
• Drive teams and individuals in planning and executing roadmaps, releases, and work backlogs
• Lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths
• Fill in gaps across roles and functions as needed, performing as an adaptive problem solver
• Report on project status or portfolio roadmap, risks, issues and mitigation plans
• Create a collaborative work environment that fosters shared understanding, transparency, mastery, autonomy, innovation and continuous learning
• Coach and mentor others in the best practices of modern planning and execution
Basic Qualifications:
• B.S./B.A. Engineering, Computer Science or related technical field, or equivalent practical experience
• 5+ years professional experience in an engineering or technical team, managing technical programs/projects
Preferred Qualifications:
• Experience managing company wide, large scale, high impact programs
• Proven success on establishing organization-wide processes and communication framework for R&D initiatives
• Direct work experience in a technical project management capacity to drive large technical initiatives including all aspects of process development and execution
• Knowledge of complex technical ecosystems and adequate technical depth
• Experience managing multiple major and concurrent projects/programs executed through multiple geographic locations
• Direct experience working with software engineering leadership, technical teams and individual contributors
• Ability to quickly adapt to faster pace, shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• 2+ years of hands-on software development experience
Suggested Skills:
• Cross Functional Collaboration
• Agile Methodologies
• Program Management
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $134,000 to $221,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Senior Benefits Analyst
Activecampaign Job In Chicago, IL
We are looking to add a Senior Benefits Analyst to the team who will play a critical role in the success and ongoing growth and scale of ActiveCampaign. The Sr. Benefits Analyst is responsible for assisting with the administration of all global benefit programs, including leaves of absence. This position will be responsible for driving ActiveCampaign's benefits function: performing extensive plan analysis, design, and modeling for all health and welfare benefits plans. Develops proposals for new or modified employee benefits. Oversees ongoing administration of existing plans. Also responsible for all compliance-related activities (required audits and IRS filings) as well as managing all vendor relationships (examples include broker, insurance carriers, wellness, and 401k recordkeeper).What your day could consist of:
Partner with Sr. Manager of Global Benefits to administer the global benefits and leaves of absence programs
Work collaboratively with various stakeholders to evaluate current plans and/or design new plans
Evaluate and administer benefit programs including health, welfare, and retirement plans
Recommends benefit programs to Sr. Manager of Global Benefits by studying employee requirements, utilization trends, and developments in benefits based on competitive benchmarking data
Respond to employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive experience
Conduct new hire orientation and present benefits overview
Process and administer all leave-of-absence, disability, and Workers' Compensation requests
Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws
Act as the liaison between employees and insurance carriers to resolve eligibility questions, claims issues, and benefit escalations
Administer recurring and ad-hoc audits to ensure accurate processing of benefit elections, carrier interfaces, payroll files, etc.
Help identify and troubleshoot process breakdowns, revise department Standard Operating Procedures (SOP), and communicate process changes to the team
Participates in meetings, updating systems, and User Acceptance Testing (UAT)
Support relationships with vendors, brokers, and internal stakeholders
Perform monthly end-to-end benefit reconciliations for all lines of coverage, calculate retro-adjustments for premiums, vendor adjustments/credits, and HRIS benefit premium collection
Project manage the annual Open Enrollment process from beginning to end including drafting communications, plan design changes, UAT, answering employee questions, and auditing enrollment data
Administer ongoing compliance filing of 5500s, SARs, Non-Discrimination Testing, ACA 1095-C filings, and other required filings to ensure compliance with federal and state laws
What is needed:
Undergraduate degree in Human Resources Management, Business Administration, Finance or related field, or equivalent work experience preferred
5+ years' experience and thorough knowledge of Human Resources, benefits administration, and leaves of absence
Mastery of benefits administration - plan documents, modeling, and legal requirements
Deep understanding of benefit plan design concepts and issues
Comprehensive understanding of ERISA, COBRA, HIPAA, ACA, Section 125, IRS, and other regulatory requirements
Project management experience is preferred
Vendor management experience is a plus
Global benefit experience a plus
3+ years of Workday experience is required
Knowledge of other system-based platforms such as JIRA (automating ticketing system) is a plus
Advanced skill set in Microsoft Excel (pivot tables, VLookups); proficient in the rest of the MS Office Suite, Google Suite, and general computer use
Ideal candidate will have the following:
High level of professional maturity, integrity, and discretion in the handling of confidential information
Must be a team player with strong attention to detail and able to work independently
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem-solving, mathematical skills, and sound judgment
Strong business acumen and ability to interface with internal and external stakeholders
$92,000 - $126,500 a year
Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives, or other role-specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good-faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location.
About ActiveCampaign:ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm-Open paid time off-Generous 401(k) matching program with immediate vesting-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend-Access to professional development resources through LinkedIn Learning-After five years of service, you'll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Director of Engineering - AI
Remote or Sunnyvale, CA Job
LinkedIn's vision is to create economic opportunities for every member of the global workforce. It was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities, and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume - we transform lives through innovative products and technology.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
LinkedIn Marketing Solutions (LMS) is the largest and fastest growing scaled B2B Advertising Platform in the world, with revenue north of $6B+. We help organizations grow. The LMS AI Engineering Team leverages science and engineering to maximize the power of data and is responsible for the AI technology fueling our Ads business - building and scaling the technology stack that powers our advertising business including advertiser experiences, ad serving platform, and ad products.
As a Director of Engineering- AI, you will be responsible for leading a team of world class applied researchers and ML/AI engineers who are solving cutting-edge AI problems to empower large & small businesses to reach, engage, and convert professional audiences at scale. You'll be responsible for building a strong technology-driven culture, overseeing some of the most talented scientists and engineers on the planet, and helping them to pursue their passion and transform their careers. You will develop a strong bench of talent across people and technical leadership, and help the team build industry leading AI solutions for the advertising ecosystem.
Responsibilities:
You will build and ship software, drive architectural decisions and implementation across LMS teams.
You will drive the adoption of cutting-edge solutions and methods to enable innovative marketing solutions products.
You will actively improve the level of craftsmanship at LinkedIn by developing best practices and defining best strategies.
You will lead cross team/cross-functional discussions and drive alignment on product/technology strategy.
You will define the bar for quality and efficiency of software systems while balancing business impact, operational impact and cost benefits of design and architectural choices.
You will act as one of the primary domain experts to influence technology choices.
You will lead by example to build a culture of craftsmanship and innovation.
Qualifications
Basic Qualifications
Bachelors degree in a quantitative field - Computer Science, Operational Research, Statistics, Economics or related fields
5+ years of experience in management positions
Preferred Qualifications
Strong background in AI/ML techniques with applications to the Advertising domain. A proven track record of delivering end-to-end solutions for high QPS systems, working with massive amounts of high frequency data.
Experience managing teams of 40+ individuals and first/second-line managers. Ability to lead by example and inspire the team to perform at a high level, and collaborate very well across different teams.
Good understanding of large-scale engineering systems and some or all of big data technologies like Hadoop, Spark, distributed key-value stores, streaming processes, recommender systems, statistical methods, and experimental design.
Highly motivated and able to work with ambiguous fast-changing problem landscapes, convert vague and ill-defined problems into well-defined problems, take initiative and encourage consensus building across partners.
Strong leadership abilities in order to communicate and drive cross-functional efforts. Good relationship building and people skills.
Publications at conferences and patents are highly desirable.
Suggested Skills:
* People Leadership
* Ads experience
* AI/ML experience
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $218,000 to $357,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Senior Staff Engineer - Core AI
Remote or Mountain View, CA Job
Senior Staff Engineer, Core AI
HALO - Human Intelligence, Annotation, Localization and Operations
LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
Team Overview:
In this role, you will be a core member of LinkedIn's CORE AI team and will partner closely with other verticals in Data and AI organization and other Product teams. You'll be driving and managing all data curation and annotation efforts across LinkedIn. You'll be at the forefront of transforming how we evaluate our most cutting-edge AI based products leveraging LLMs to enhance our processes. You will oversee the development and improvement of the tools and platforms that support these activities.
Success in this role hinges on building strong partnerships. You'll work closely with teams across the company, ensuring their data requirements are met swiftly and effectively. Your vision, leadership, and strategic mindset will be critical as we push the boundaries of what's possible.
Location:
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
This role will be based in Sunnyvale, CA.
Responsibilities:
Work with large-scale data to build systems which will leverage and support new techniques for evaluating AI based products
Provide technical leadership to junior engineers and collaborator orgs, drive and perform best engineering practices to initiate, plan, and execute large-scale, cross-functional critical projects.
Hold the team to a high ML craftsmanship bar and actively reduce ML tech debt, designing systems that scale with algorithms and with time, and improve engineering productivity.
Partner with data science & analytics teams, product & infrastructure teams to build new innovative ideas to improve member experience.
Bring together industry research and develop opportunities to contribute back to industry research
Basic Qualifications:
5+ years of industry experience in software design, development, and algorithm related solutions
2+ years in a Lead, Staff, Principal, Architect, or similar technical Leadership position.
BA/BS Degree in Computer Science or related technical discipline or equivalent practical experience
Experience with Machine Learning or Recommendation Systems
Preferred Qualifications:
10+ years of experience, including extensive work with leading solutions related to evaluation of complex systems, AI/Machine Learning and/or experimentation
Masters or PhD in Computer Science, Machine Learning, Statistics, Economics and related fields
Background in one or more of the following areas: experimentation, large scale evaluations, machine learnings, deep learning, Large Language Models (LLM)
Demonstrated ability to work with peers in engineering across teams to set technical directions
Suggested Skills:
Model Evaluation
AI Product Development
Technical Leadership
----
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
Compensation Disclosure:
LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $233,000 - $315,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement:
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Enterprise Account Executive
Remote Job
Join us at Zendesk, where we're on a mission to power exceptional service for every
person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.
To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact.
What You'll Be Doing:
Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.
Demonstrate a strong understanding of Zendesk products and align them with clients' business objectives to secure product expansion and customer satisfaction.
Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.
Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals.
Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions.
Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.
What You Bring to the Role:
BA/BS degree or equivalent experience required.
Experience in cloud/software B2B sales or solution engineering, with a minimum of 8 years of experience and a proven track record of exceeding sales targets.
Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President's club membership is a plus.
Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
Experience in managing customer relationships with organizations generating revenues $1B billion+.
A history of successfully selling to VP and C-level executives in Enterprise accounts.
Outstanding presentation, negotiation, and deal-closing abilities.
Experience creating and leveraging territory and account plans.
An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions.
Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.
Ability to travel to customer locations.
#LI-SM12
The US annualized OTE (On Target Earnings) range for this position is $249,000.00-$373,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
Sr Director, Software Engineering
Remote or Mountain View, CA Job
LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We are much more than a digital resume - we transform lives through innovative products and technology.
Creating economic opportunity for every member of the global workforce is a responsibility we all share. To truly transform the global economy, we must evolve the way we hire and enable our talent to serve people of all backgrounds and experiences. LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer.
Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together. This is a hybrid position based out of our Sunnyvale, CA Headquarters.
The Dev Platforms and Experiences (DPX) organization has the mission of making everyone in LinkedIn R&D more productive and successful. The charter includes all our core developer infrastructure to Build, Test and Deploy our software, the applications frameworks that we leverage to build our user facing products and the Platform capabilities that power our product innovation.
We are looking for a Sr. Director to help build out our Testing Infrastructure and Automation teams. LI is going through a massive transformation across our core Infrastructure, Application frameworks and finally the way we structure our code (moving from highly fragmented multiple repositories to a few large repos), which will fundamentally change our developer experience. Any change requires validation and our validation infrastructure needs to be rebuilt to help us navigate these changes with predictability and reliability without slowing down the engineering organization. In addition to validation, to accelerate these transformations, automation will have to play a key role and this leader will be responsible for defining our automation strategy and how we can leverage AI to make our engineers more productive.
Responsibilities:
-You will build and ship software, drive architectural decisions and implementation across teams.
-You will drive the adoption of cutting-edge solutions and methods to enable innovative developer focused tools and applications.
-You will actively improve the level of craftsmanship at LinkedIn by developing best practices and defining best strategies.
-You will lead cross team/cross-functional discussions and drive alignment on technology -strategy.
-You will define the bar for quality and efficiency of software systems while balancing business impact, operational impact and cost benefits of design and architectural choices.
-You will act as one of the primary domain experts to influence technology choices.
-You will lead by example to build a culture of craftsmanship and innovation.
Basic Qualifications
-Bachelor's degree in a quantitative field - Computer Science, Operational Research, Statistics, Economics or related fields
-15+ years of experience in management positions
Preferred Qualifications
-Experience managing teams of 80+ individuals and first/second-line managers. Ability to lead by example and inspire the team to perform at a high level and collaborate very well across different teams.
-Good understanding of large-scale engineering systems.
-Engineering development experience, building products and backend systems, infrastructure services.
-Background in leverage LLM to build products (preferably developer focused applications).
"Suggested Skills"
-People Management
-Technical Leadership
- AI domain expertise
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $227,000 to $373,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit **************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
Senior Site Reliability Engineer
Remote Activecampaign Job
The SRE MailOps team's mission is to maintain and improve ActiveCampaign's mail infrastructure and tooling to provide our customers with a best of breed deliverability experience. Our vision is to provide mail sending functionality that is highly available globally, reliable, cost optimized, and scalable. Our infrastructure is deployed in 3 regions across the world and supports billions of messages per day. Our customers expect high reputation shared IPs with extremely high uptime. We aim to achieve our platform vision by 1) building a best-in-class MTA infrastructure using both PowerMTA and open source alternatives KumoMTA with 4 9s of availability, flexibility, security and compliance, 2) providing APIs, abstractions, infrastructure, composable services and self-service interfaces to accelerate product delivery, 3) optimizing cost-to-serve to achieve profitable scale, and 4) automating repeatable, time consuming and complicated infrastructure tasks and by building self service features and functionality that delight and inspire our front line deliverability specialists and internal developers to do their best work.
About the RoleThe Senior Mailops Engineer is an engineering role to design and deliver our mail environment's future state. You will develop, deploy and operate ActiveCampaign's worldwide MTA services based on AC's standard procedures and guidelines.
You Have:3-5 years of experience operating a mail environment, ideally from the sender side Thorough knowledge of the email stack and mastery of PowerMTA or a comparable MTA like Green ArrowExperience in fast paced, agile Devops/SRE environment working with a cloud provider such as AWS, Azure, or Google CloudExperience working with hypervisors such as ProxMox and/or XenThorough understanding of DNS, SPF, DKIM, and DMARC and related RFCsProficiency or an eagerness to learn languages such as: PHP, Python, Go, Ruby and BashDeep understanding of basic deliverability concepts like IP warming, spam traps, feedback loops, blocklists, IP reputation, bounce processing,etc Understanding of the trade-offs of employing different engineering solutions to a problem, valuing pragmatism over idealism Proficiency in Linux system administration Experience working with and fine tuning Grafana metrics and logs to monitor system performance and uptime Comfortable working with IaC and Configuration Management tooling such as Terraform, Ansible, Chef, etc
You Will:Spin up up new mail servers using AWS, Chef, Terraform and other modern provisioning/devops technologies Manage various PHP, Python and Go services running Kubernetes that support our mail infrastructure Help adopt Kumo MTAContribute to high level architectural designs for autoscaling, provisioning, scaling, patching, reducing cost, and increasing the resiliency of our mail platform Work to improve timely email delivery and processing for all outgoing and incoming email streams Monitor outgoing queues to address bottlenecks and blocks as they occur Troubleshoot and resolve bugs and issues, including delayed delivery Work to automate all aspects of sending and deliverability analytics infrastructure to ensure optimal resiliency, scalability and performance Participate in a 24/7 on call rotation 1-2 weeks per month
Bonus points:Have attended M3AAWGExperience with Kubernetes or large containerized workloads Experience with distributed systems at scale Experience managing physical servers in a data center environment
This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and Benefits:
At ActiveCampaign, we prioritize employees' well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you'll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents
-Reimbursements on vision expenses
-Complimentary access to mental health resources through Calm and TELUS Health EAP
-Generous paid time off and leave of absence options
-Pension scheme with matching up to 1.5% of your contribution
-Home office stipend to cover your commuter, or work from home expenses
-Access to professional development resources through LinkedIn Learning
-Baby swag for every baby born and/or adopted - we love to see our AC family grow!
-After five years of service, you'll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Technical Account Manager
Remote Job
OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let's call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today's new era, it's all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers' needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
The Solution Architect/Technical Account Manager will work with customers to help them get the most out of their Zuora investments, and drive the engagement team towards an optimal solution.
As a Solution Architect/Technical Account Manager, you will draw on your customer-facing skills and technical acumen to help customers successfully manage and adopt Zuora products. Your previous experience with financial infrastructure, program management, enterprise technology implementation, strategy development, and customer advocacy will play a critical part in your day to day work driving success at our most critical customers.
As a Solution Architect/Technical Account Manager, you will regularly engage with your customers, including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TAM utilizes their relationship management and communication skills and technical credibility to effectively communicate at all levels of the organization.
If this sound like something you'd love to do, plus, you'd like to be the among the first to join our newest team in the region.
Then joining the team here should be your next logical choice!
With no current presence in this region, the Costa Rica team will be pioneers in what is set to be the next great milestone in Zuora's journey.
WHAT YOU'LL ACHIEVE
Conduct requirements gathering, gap analysis, testing and support sessions with customers.
Work directly with Zuora Product Engineers on customer use cases and feedback
Create, review and understand data/object models documentation.
Create, review and understand process flows and architecture diagrams.
Help maintain the overall customer health and be focused on the technical health of the customer.
Establish and maintain system configuration, architectures and an overall runbook for each of your customers.
Provide your customers with expertise on their Zuora product configuration, our Zuora APIs and integration best practices.
Document requirements and user stories and reviews the list of requirements/user stories with the customer for sign-off.
Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations.
Provide guidance and updated best practices to customers using quarterly roadmaps and new features.
Follow up with customers to ensure delivered work meets original requirements and approved designs.
Review with the customer new or updated solutions, ensure the customer is satisfied with the work performed
Develops and delivers custom customer solution specific training materials.
Supports the customer with regularly scheduled calls to answer functional and technical questions.
WHAT YOU'LL NEED TO BE SUCCESSFUL
At least 3-5 years of enterprise level experience delivering moderate to complex Revenue and Finance solutions
At least 3 to 5 years of experience in customer-facing solution delivery within a professional services organization, as a Technical Account Manager or Solution Architect and/or Senior Business Consultant with a leading technology consulting company.
3-5 years of enterprise level expertise with ERP, Order to Cash, Billing, and/or CRM solutions a plus.
Bachelor's of Science in Computer Science or in Business preferred.
Code experience such as SQL, PLSQL or another programming language
Object oriented framework experience.
Ability to review API documentation and assist customers in determining how best use APIs and troubleshoot API integrations.
Ability to review Zuora workflows and assist customers in troubleshooting these workflows.
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
Experience with solution implementation in the areas of revenue recognition, order-to-cash including account receivables, finance, and general ledger.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in
a rapid paced implementation environment.
Experience managing tasks on multiple projects simultaneously.
OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let's call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today's new era, it's all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers' needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
ABOUT ZUORA & OUR “ZEO” CULTURE
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it's exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility - flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
IT Specialist
Activecampaign Job In Chicago, IL
As our company continues to grow at an incredible pace, we are expanding our IT team and seeking an IT Specialist based in Chicago. This role will play a critical part in managing internal IT operations, ensuring seamless technology experiences for our employees, and supporting various IT initiatives across the organization.
This is a fully on-site role, requiring the IT Specialist to be in the office five days per week to provide hands-on support and maintain IT infrastructure.
What your day could consist of:Providing IT support to employees, troubleshooting issues related to hardware, software, networking, and security Managing and maintaining Mac devices using Kandji, including deployment, updates, and security policies Overseeing office IT infrastructure, including A/V equipment, networking hardware, and conferencing systems Supporting Okta SSO and user access management, ensuring secure authentication and application provisioning Assisting with new hire onboarding, setting up workstations, managing IT asset deployment, and conducting Mac training Collaborating with internal teams and external vendors to facilitate IT projects and service improvements Handling asset management, including repairs and replacements of office equipment Support network security efforts Assisting with software integrations and automation efforts where applicable Providing technical support for office networking, including troubleshooting connectivity and hardware issues.Working within JIRA for ticket management and IT project tracking Support SOC2 compliance efforts as needed
What is needed:Advanced experience managing and supporting Apple devices using KandjiStrong expertise in SSO management, preferably OktaExcellent customer service skills and a proactive approach to IT support Experience managing IT assets and vendor relationships Knowledge of networking concepts, including troubleshooting Wi-Fi, firewalls, and office connectivity issues Experience with A/V setup and maintenance, including conference room technologies Experience with network security and IPS tools Familiarity with SOC2 compliance is a plus Experience using JIRA for IT ticketing and tracking is a plus
$33.46 - $46 an hour
Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives, or other role-specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good-faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
-Open paid time off
-Generous 401(k) matching program with immediate vesting
-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
-Access to professional development resources through LinkedIn Learning
-After five years of service, you'll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Principal Staff Engineer - Video AI
Remote or New York, NY Job
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.
This role will be based in New York, NY and will sit alongside our Video Engineering team. As a senior AI leader in NY, you will help lead the buildout of our AI talent presence in the New York office.
The Video AI team sits at the heart of our LinkedIn's ambitious growth strategy. Our team is a dynamic group of machine learning experts dedicated to revolutionizing the way we interact with video content. This team is at the forefront of developing cutting-edge artificial intelligence technologies that enhance video understanding, search, and personalization. By leveraging state-of-the-art AI techniques, the Video AI team is poised to open up new ways of engaging with videos on LinkedIn.
Our work encompasses a range of applications, from real-time video analytics to intelligent content recommendation systems, positioning our company as a leader in the rapidly evolving landscape of video technology. As LinkedIn continues to revolutionize our market presence, the Video AI team's expertise will be instrumental in shaping our product offerings and achieving our strategic goals, ensuring we stay ahead of the competition and deliver unparalleled value to our 1 billion+ global users.
Below are a few examples of the problem spaces we work in (and much more!):
Video Understanding: Building state of the art content understanding models and content embeddings to power all video use cases.
Video Feed Personalization: Identifying the most engaging content and distributing to users.
Video Search: Tackling the multimodal search problem, delivering videos that provide the highest user value.
Video Safety: Safeguarding users from malicious actors and content, building an open and safe community for all.
As a Principal Staff Engineer on the Video team, you will act as the primary domain expert and Tech Lead for Video (primarily focused on the AI stack, but you will be providing tech leadership across the entire Video serving stack). You will research, develop, build and ship cutting edge AI technologies. You are expected to provide technical leadership, and drive architectural decisions and implementation across the engineering organization.
Responsibilities
Lead key technical and design discussions with a team of Product, Platform/Infra, and AI/ML Engineers across the entire Video stack.
Provide technical leadership to cross-functional teams and drive alignment on technology strategy
Define the bar for quality and efficiency of software systems while balancing business impact, operational impact and cost benefits of design and architectural choices
Partner effectively with leads (ICs and managers) from other AI teams
Attract world class talent and provide technical guidance, career development, and mentoring to team members.
Lead by example to build a culture of craftsmanship and innovation
Establish a culture that values diverse viewpoints while navigating complex decisions
Be an industry thought leader for AI & Video. Represent LinkedIn in relevant industry forums.
Basic Qualifications
BA/BS Degree in Computer Science or related technical discipline or equivalent practical experience
7+ years of industry experience in software design, development, and algorithm related solutions.
7+ years experience programming languages such as Python, etc.
5+ years in an architect or technical leadership position
Background in the following areas: Machine Learning, Artificial Intelligence, Consumer Video
Preferred Qualifications
Experience in bringing large scale AI systems to production, with an emphasis on Video recommendation systems for Consumer applications.
PhD in Computer Science, Machine Learning, Statistics or related fields
9+ years of experience in AI/Data Science and Machine Learning
Demonstrated ability to work with peers in engineering across teams to set technical directions
Excellent communication and presentation skills
Suggested Skills:
Video
Application architecture
Machine Learning
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $218,000 to $357,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit *************************************
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ********************************
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
AMER Marketing Strategy and Analytics Manager
Remote or New York, NY Job
We are searching for an experienced and results-driven Marketing analyst to be a strategic thought partner to our regional Marketing leadership. The ideal candidate will be an expert at using data to drive GTM strategies, bringing a regional perspective to understand customer behavior, and measure marketing and GTM performance.
As a Regional Marketing Strategy and Analytics Manager, you will be responsible for helping Zendesk hit its overall pipeline and revenue targets. You will be partnering with senior Marketing executives to solve the most important strategic growth opportunities, improve operational efficiency, use data to manage the business to metrics and evaluate the effectiveness of campaigns and channels with a strong focus on ROI. You will also be responsible for leading, executing and scaling operational and planning processes (e.g. building growth strategy, setting metric targets) in partnership with cross-functional stakeholders (e.g. Finance, Rev Ops).
The candidate should have a strong strategic mindset and communications skills and collaborate with cross-functional stakeholders to drive critical business decisions.
Key Responsibilities:
* Lead and provide recommendations on a variety of decision-making projects that will shape Zendesk future growth strategy.
* Evaluate and optimize marketing campaigns based on industry best practices, providing recommendations on performance, and deep analyses to improve engagement with marketing content, funnel metrics, and likelihood to buy.
* Help manage marketing budgets and allocate resources effectively to maximize ROI.
* Support marketing leadership on critical investment decisions.
* Act like an owner in driving strategic planning processes through data-driven recommendations (e.g. annual growth planning, headcount planning, budget planning, quota setting).
* Track business performance and provide insights and recommendations to advise leadership, crafting raw data and analysis into well-written and persuasive visual content.
* Lead development and maintenance of tableau dashboards which track the performance of the Marketing organization globally.
* Establish strong working relationships with peers in other Operations teams and cross-functional partners (revenue operations, sales leadership, finance and SDR management) to achieve objectives.
* Stay up-to-date with the latest marketing trends, technologies, and best practices, and continuously look for opportunities to improve our marketing efforts.
Qualifications:
* Bachelor's degree in computer science, mathematics, economics, engineering or related degree is a plus
* 6+ years experience in marketing/analytics
* Advanced proficiency in Tableau and SQL
* Understanding of the B2B lead to opportunity and sales process
* Strong communication and data visualization skills; can easily create powerful visualizations that transform complex data into easily consumable, actionable insights
* Ability to effectively solve complex problems from high-priority strategic initiatives
* Experience in communicating effectively and presenting to Senior Executives
* Ability to build strong partnerships and collaborate with stakeholders and teammates.
* A do-whatever-it-takes attitude to deliver exceptional quality on time and on budget
* Excellent organizational and time management skills, and attention to detail
* Motivation to stand out from the crowd, disrupting the norm to help the business win
* Proficiency in SAS/Python/R is a plus
If you are a highly motivated individual with a passion for data-driven marketing and a proven track record of success, we encourage you to apply for this exciting opportunity.
The US annualized base salary range for this position is $110,000.00-$164,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
Software Engineer, Growth (Full-stack)
Activecampaign, LLC Job In Chicago, IL
At ActiveCampaign, Software Engineers work as part of a cross-functional product team in the design, implementation and maintenance of ActiveCampaign's software product. In this role, you will join the Growth Team, who performs full-stack engineering to design and build new features and capabilities while solving technical problems. The Growth Team runs revenue growth experiments within the ActiveCampaign product and implements longer term revenue growth strategies including customer purchase and upgrade flows, and billing management. Have we said "revenue growth" enough? This is a highly business outcomes focused team!
What your day could consist of:
* Independently produce quality, tested code according to coding standards, best practices, architectural technical vision.
* Troubleshoot and debug large scale systems (user base of 165K+).
* Validate designs by building performance and load testing tools.
* Measure and optimize production systems.
* Collaborate with your team and other teams to build services and APIs that enable feature work across our engineering organization.
* Participate in code reviews, providing helpful feedback to your teammates.
* Support legacy and modern services and applications in the public cloud and deploy them through CI/CD practices.
Technical environment:
* A mix of monolithic PHP & Python microservice architectures
* Microservices deployed into Kubernetes as docker images
* Read/write from both SQL and NoSQL technologies (MySQL, Snowflake, and DynamoDB)
* Develop consumable APIs on the backend
* As needed, build the consumers of those APIs on the frontend as well
* Front-end languages including: JavaScript, React, JQuery, and HTML
* Playwright for functional testing
* Tooling including: Gitlab, Vault, and Jira
What is needed:
* 3+ years of software engineering experience
* Technical degree or related experience in a software engineering role
* Proficient working ability in 1-2 of the languages and technologies listed in the Technical environment section
* Familiarity with PHP/Python is a plus but not required - skill as a programmer is a must!
* Experience creating test plans, writing automated test suites or implement an automated test framework
* Proficiency on a given technology, domain or system, to the point of independent delivery
* Experience working in an Agile development environment
* Ability to participate in the team's on-call rotation as a service owner
$104,000 - $143,000 a year
Compensation details listed in this posting reflect the base rate only and do not include bonus, equity or sales incentives, if applicable. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location. Candidates may also be eligible for other role-specific compensation such as equity, an annual performance bonus, or other incentive compensation depending on the role.