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Accounts Receivable Analyst skills for your resume and career

Updated January 8, 2025

6 min read

Accounts Receivable Analyst Example Skills

Below we've compiled a list of the most critical accounts receivable analyst skills. We ranked the top skills for accounts receivable analysts based on the percentage of resumes they appeared on. For example, 13.5% of accounts receivable analyst resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable analyst needs to be successful in the workplace.

15 accounts receivable analyst skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable analysts use customer service:

Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions and customer service departments.
Resolved customer service complaints by performing thorough research, demonstrating professionalism and calming demeanor, and practicing timely follow-up.

2. Reconciliations

Here's how accounts receivable analysts use reconciliations:

Performed payment research, reconciliations, communications with cross-functional departments and resolution of escalated issues outside of main system.
Ensured proper policies and procedures were followed through stringent Quality Control/Assurance protocols, audits and vigorous account reconciliations.

3. Customer Accounts

Here's how accounts receivable analysts use customer accounts:

Monitor customer accounts for delayed payments and non-payments, by eliminating barriers to enable reconciliation on invoices and deductions.
Reviewed and corrected customer accounts that had been over- or under-paid due to irregular collection investigations.

4. Pivot Tables

A pivot table is a technique used in data processing to arrange and rearrange statistics to prioritize useful information. The aim of a pivot table is to summarize the findings and interpretations of the data extracted. Pivot tables take information from a database or spreadsheet to report sums, average, and other such statistics. This technique is integral to data analysis since it turns the data to view it from different lenses and perspectives.

Here's how accounts receivable analysts use pivot tables:

Navigate Oracle PeopleSoft, use Pivot tables/charts, v-look up's & Sum if's for data research & analysis.
Use excel on a daily basis, create worksheets, workbooks, and pivot tables for reporting and auditing purposes.

5. Patients

Here's how accounts receivable analysts use patients:

Determined medical benefits based on contractual agreements assuring benefits were applied correctly for patients during claims processing.
Verified benefits and eligibility for new patients.

6. Financial Reports

Here's how accounts receivable analysts use financial reports:

Provided multiple weekly and monthly financial reports for several collection specialty groups and business management centers to support collection initiatives.
Executed Oracle financial reports for export into Microsoft Excel utilizing macros for timely distribution to the property management team.

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7. Cash Application

Here's how accounts receivable analysts use cash application:

Preformed various other miscellaneous tasks including cash applications, contacting delinquent customers, invoice preparation, debit and credit memos.
Researched banking and cash application discrepancies and assisted the department supervisor with in-depth cash research/analysis and made correction where necessary.

Select Skills To Add To Your Resume

Customer Service

Reconciliations

Customer Accounts

Pivot Tables

Patients

Financial Reports

8. Credit Memos

A credit memo formally named credit memorandum, is a legal document issued by the seller to the buyer. It bears the reduced amount that the buyer owes to the seller as per an earlier invoice. Credit notes act as a primary document for the sales return journal.

Here's how accounts receivable analysts use credit memos:

Analyzed data for approval/denial of return authorizations, promotional discounts, and debit/credit memos.
Researched and corrected account discrepancies, and applied credit memos after management approval.

9. General Ledger

Here's how accounts receivable analysts use general ledger:

Reconciled client data to internal sources -Reconciled general ledger accounts -Collected on overdue accounts -Researched discrepancies between invoices and remit advice
Verify correct billing rates according to general ledger and promotional rates as offered to chain retailers/distributors/and third party vendors.

10. Accounts Receivables

Here's how accounts receivable analysts use accounts receivables:

Retrieved and compiled data using AS400 and excel to report accounts receivables activity and key performance initiatives to upper management.
Consolidated invoices and related financial data for customers to reconcile budgets and forecasting, turning accounts receivables into cash.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how accounts receivable analysts use data entry:

Reduced data entry billing errors by developing a spreadsheet calculator.
Verify daily configuration of manifests for data entry.

12. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how accounts receivable analysts use journal entries:

Prepared month-end reports, including journal entries, assisting with quarterly consolidated reporting and providing year-end audit support.
Preformed account reconciliation, made adjustments to accounts including preparing journal entries.

13. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how accounts receivable analysts use past due accounts:

Performed all client updates and collections monitoring on all past due accounts, collaborating with sales team to resolve delinquent accounts.
Initiated and developed a new on-time system which resulted in collecting over $1M in past due accounts.

14. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how accounts receivable analysts use erp:

Bill vendors on a daily basis- Corp system (ERP) -Keeping track of all Inventory that goes In/Out of Company.
Involved in full life cycle SAP ERP implementation from blue print phase to go-live, support, and upgrade projects.

15. Process Improvement

Here's how accounts receivable analysts use process improvement:

Collaborated with internal and external partners to address issues, and implemented process improvements to minimize invoice disputes and aged receivables.
Tracked and analyzed key financial metrics and operational procedures to foster process improvements, drive operational efficiency, and cost savings.

12 Accounts Receivable Analyst Resume Examples

Build a professional accounts receivable analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your accounts receivable analyst resume.


Brenda Taylor Accounts Receivable Analyst Contact Information Chicago, IL (490) 555-1243 btaylor@example.com Skills • Delinquent Accounts • Patient Payments • Credit Analysis • Ensure Compliance • Manual Checks • Customer Files • Loan Portfolio • Insurance Companies • Account Management • Credit Limits Employment History Accounts Receivable Analyst 2016 - Present Robert Half International Chicago, IL • Reconcile payments to customer accounts and resolve discrepancies Collect remittance detail and customer information for payments Meet daily cash application goals • Recommend transfer of delinquent accounts to collection agencies. • Performed data entry work for stock in the warehouse. Accounts Payable Assistant 2015 - 2016 Robert Half International Chicago, IL • Process and audit daily vendor invoices. • Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status • Update Financial Services procedures and provide back up for A/P Accountant, Accounting Technician, and Cashier's Office when necessary. • Researched invoices, purchase orders and payments for accuracy and entry into both software systems. • Processed vendor invoices, PO's, and expense reimbursements. • Reviewed vendor invoices, proper GL coding, prepared and received approvals for funding requests and escrow draws. Credit Assistant 2005 - 2015 BP America Oakbrook Terrace, IL • Mitigated credit risk exposure via pro-active credit reviews, consistent customer contact and strong payment monitoring programs. • Use assertive yet sensitive communication techniques in dealing with delinquent customers. • Determined credit worthiness on loan applications. • Set payment terms based on what is stipulated in contract. Education Bachelor's Degree Business 2002 - 2005 DeVry University Oakbrook Terrace, IL


Theresa Long Accounts Receivable Analyst Contact Info Houston, TX (710) 555-3413 tlong@example.com Skills Insurance CompaniesMedical RecordsBudget PreparationQuickbooksHealthcareSOXExternal CustomersBank DepositsCredit LinesIcd-9 Employment History Accounts Receivable Analyst 2018 - Present Robert Half International Houston, TX • Performed credit reference checks by analyzing D&B reports and trade references to establish credit limits and deposit requirements. • Verified invoices with purchase orders. • Performed data entry work for stock in the warehouse. • Contacted customers with delinquent accounts. Accounting Representative 2017 - 2018 AT&T Austin, TX • Activated cell phone services to new customers which included adding features, selling wire line and internet services. • Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. • Attended SBC Sales Training course as well as Internet sales training course for a period of two months. • Maintained regular communication with various business units and customers to guarantee prompt response and satisfaction to the person requesting certificates. • Learn to work many computer systems at same time. Billing Associate 2014 - 2017 Quest Diagnostics Baltimore, MD • Contacted insurance carriers and physician offices to retrieve accurate billing and patient demographic information. • Entered patients' demographics into an Electronic Medical Records (EMR) system, Availity. Education High School Diploma 2009 - 2009


Marilyn Simpson Accounts Receivable Analyst Irvine, CA msimpson@example.com (930) 555-1975 Experience Accounts Receivable Analyst 2020 - Present VerizonIrvine, CA • Coordinated with cellular centers, billing, and shipping departments to accurately set up new accounts. Commercial Collector 2017 - 2020 VerizonIrvine, CA • Used previous call center experience to confidently contact delinquent customers. • Own and manage the client/customer relationships. • Research customer's delinquency and payment history to determine reason for non-payment. • Protected company revenue by collecting on delinquent accounts. Collections Coordinator 2015 - 2017 VerizonIrvine, CA • Conduct monthly Sarbanes-Oxley testing to ensure proper procedures were followed and adhered to Special projects as assigned by management. • Handled past delinquent accounts and communicating with outside collection agencies. • Provided empathetic customer service all while resolving bill disputes and payments.Managed quality communication and customer support for each customer. • Trained agents on company policies, procedures, systems, and sales processes. • Advised other company representatives of account status through utilization of Encore system notes and other methods of communication as deemed appropriate. Skills Data Collection Fdcpa Customer Accounts Delinquent Accounts External Customers Collection Calls Payment Issues Financial Statements Unpaid Claims Customer Contracts Education High School Diploma 2010 - 2010


Rebecca Ramirez Accounts Receivable Analyst Employment History Accounts Receivable Analyst 2019 - Present AramarkNew York, NY • Maintain confidential Files, Data Entry, Payroll Greet and Assist visitors • Produce Financial Statements; Balance Sheets, Income Statements, etc. • Prepare daily bank deposits -Apply daily client reimbursements and receipts -Create and upload invoices to clients • Monitor and reconcile all past due accounts, organize internal and external customer accounts. • Distribute incoming mail, prepare certified mailings to go out, matching up of invoices to purchase orders. • Participated in Abandonment special project. Billing Analyst 2017 - 2019 Kelly ServicesHouston, TX • Prepared monthly billing reports to analyze trends during each billing cycle. • Participate on Kelly Quality Management System Pre-assessment project. • Reviewed financial statements and Requested required documents. • Performed special projects within the scope of the department. • Create appeal letters to insurance companies for denied claims. Collections Associate 2013 - 2017 GC Services Limited PartnershipOklahoma City, OK • Adhered to FDCPA federal, state, city laws and provisions. • Collected on student loans.maintained monthly goals and budgets.Problem solved,and educated on loan responsibility. • Utilize internet based skip trace tools including Acxiom, Accrurint, CBC, and Nova. Education High School Diploma 2008 - 2008 Contact Information New York, NY (670) 555-4475 rramirez@example.com Skills Special Projects Customer Accounts Promotional Information Business Units Wawf UPC Internal Departments Portfolio Medical Records EMR


Wayne Gardner Accounts Receivable Analyst Atlanta, GA (250) 555-8748 wgardner@example.com Skills Financial Statements IRS Timely Collection Daily Operations Portfolio Procedures Customer Accounts High Volume Credit Reports Counsel Employment History Accounts Receivable Analyst 2018 - Present McKessonAtlanta, GA • Analyzed and resolvedphysician claim rejects and denials from the billing system or insurance carriers related to coding.Review EOB'S • Determine appropriate action regarding AR collections, reconciliations, customer disputes and contract vs. billing. • Work with insurance companies to resolve denied and unpaid insurance claims. • Assisted in the implementation of EDS submission for nursing home medical records. Collection Analyst 2017 - 2018 McKessonAtlanta, GA • Balanced patient accounts to ensure payments are correctly applied and refunded to the right party. • Transmit correspondence or medical records by mail, e-mail, or fax. • Work with insurance companies to resolve unpaid claims Respond to correspondence received from insurance carriers or patients. • Initiate written and/or verbal communications between internal and external customers. Finance Administrator 2010 - 2017 NORTHWESTERN LIFE INSURANCEMinneapolis, MN • Prepared monthly financial statements and reporting packages. • Review and analyze financial statements. • Monitored cash control procedures and inventory management program to ensure financial quality control and business profitability. • Managed Financial and Sarbanes Oxley audit processes with external Auditors. Education Bachelor's Degree Communication 2002 - 2005 University of IowaIowa City, IA


Diane Lopez Accounts Receivable Analyst Shreveport, LA (390) 555-8227 dlopez@example.com Experience: Accounts Receivable Analyst Tango Transport Shreveport, LA 2018 - Present • Managed implementation of controls in A/R department to become SOX compliant. • Responded to inquiries from store managers, entered financial statements in system with data accurately. • Maintained streamlined system for sales data entry. Account Receivable Associate Tango Transport Shreveport, LA 2017 - 2018 • Research and amendment of delinquent accounts • Performed high volume accounts payable functions on a daily basis and code invoices with general ledger number and input invoices. • Ensured that all disbursement activities were in accordance with company policies and procedures. • Approved credit limits and terms, placed high risk clients on hold, and negotiated credit extensions when necessary. • Penetrated numerous functional areas within each account to establish strong lines of communication. Billing Coder Teleperformance Shreveport, LA 2012 - 2017 • logged correspondence and organized medical records according to medical library settings • Supported other departments such as medical records and front desk. • Reviewed documents such as charges on equipment and medical records to compute fees. Skills • High Volume • Financial Statements • Procedure Codes • A/R • Purchase Orders • Income • Customer Accounts • Patient Demographics • Receivable Staff • Trade References Education: High School Diploma 2006 - 2006


Kayla Cunningham Accounts Receivable Analyst Columbia, SC (280) 555-3455 kcunningham@example.com Experience: 2019 - Present Accounts Receivable Analyst / Lowe's / Columbia, SC • Monitored that company policies and procedures for credit card applications were properly followed by all employees. • Review the credit reports daily and weekly to track applications. • Leverage existing commercial accounts to meet revenue sales goals for each account. • Promoted to Key Accounts Specialist for Sebago and Merrell. • Work with past due customers to arrange payment on delinquent accounts. 2009 - 2019 Credit Administrator / Wells Fargo / Minneapolis, MN • Utilized referrals and sales to see customers a variety of financial products. • Utilized this information along with consumer credit scores to generate a debt-to-income ratio and demonstrate an ability to re-pay. • Create and maintain workflow procedures between risk management and operations in accordance with corporate policies. • Gathered and analyzed critical financial information assessed from payroll records, bank records, financial statements, etc. • Interact with internal and external customers to resolve account disputes. • Subject Matter Expert in managing current/delinquent accounts with active GAP insurance. 2007 - 2009 Credit Representative / AT&T / Austin, TX • Analyzed customer requests & provided step by step troubleshooting to resolve technical issues with land line phone service & internet products. • Reviewed customer accounts, payment history, worked in collections, and conducted payment arrangements. • Provided exceptional customer service for established client base while acquiring new customers in a fast paced call center environment. • Engaged in credit risk analysis and financial analysis on new and existing customers seeking AT&T credit. • Maintained a database of customer accounts to review for delinquency and payment issues. Skills: Financial Statements, Credit Bureau Information, Procedures, Debt Repayment, Receivable Portfolio, Portfolio, Unpaid Claims, Company Policies, Trade References, Credit Hold Education: 2007 - 2007 High School Diploma /


Diane White Accounts Receivable Analyst Chicago, IL \| (550) 555-5567 \| dwhite@example.com Experience Accounts Receivable Analyst, Robert Half International - Chicago, IL 2011 - Present • Audited all customer accounts re-classes submitted to AR for accuracy prior to posting. • Coded vendor invoices upon receipt. • Process invoices in a high volume accounting office. • Code and input invoices into system Post payments Mail payments to vendors Data Entry Accounts Payable Assistant, United Parcel Service - Atlanta, GA 2007 - 2011 • Administered a high volume of accounts payable, performed procedures by phone, letter and in person. • Processed all purchase orders for specified district, averaging total annual procurement expenses exceeding millions. • Reconcile vendor invoices to purchase orders and receiving bills of lading reports. Junior Accountant, American International Group - New York, NY 2004 - 2006 • Reconciled and analyzed the balance sheet and related expense accounts. • Perform cash and investment portfolio variance analysis. • Prepare reports to internal and external management for GAAP and Statutory reporting. • Complete corporate financial reporting closing assignments for period end procedures. Skills • DSO • Insurance Companies • Medicaid • Scheduling Appointments • A/P • Bankruptcy • Financial Statements • Customer Accounts • Payroll • Financial Activities Education Master's Degree Accounting 2006 - 2007 Georgia State University - Atlanta, GA Bachelor's Degree Finance 2001 - 2004 Pace University - New York, NY


Roger Morales Accounts Receivable Analyst Atlanta, GA (960) 555-9196 rmorales@example.com Experience Accounts Receivable Analyst, RaceTrac, Atlanta, GA 2019 - Present • Ordered and invoiced all videos for over 150 stations, matching invoices and purchase orders, preparing checks. • Entered all invoices and purchase orders in the computer. • Assess credit risk and establish credit limits Review and authorize daily orders while ensuring all accounts are current. • Created buyer sheets and product descriptions for Amazon, Dick's, and other key accounts. • Full cycle high volume (400 invoices per week) in MAS 100. • Record entries to customer accounts and cash journal to reflect returned items. Accounts Receivable Assistant, RaceTrac, Atlanta, GA 2018 - 2019 • Delivered on input of more than 2,400 manual vendor invoices to insure payments and term discounts. • Entered all invoices and purchase orders in the computer. • Processed vendor invoices against purchase orders and codes. • Enter, maintain, and reconcile firm Accounts Payable/Accounts Receivable using QuickBooks, including preparation of client invoices. Account Receivable Associate, Robert Half International, Atlanta, GA 2014 - 2018 • Scanned images of vendor invoices to be processed. • Reviewed, coded and vouched vendor invoices on a daily basis. Skills • Account Balances • Medical Records • Vendor Invoices • Insurance Companies • Customer Accounts • External Customers • Portfolio • Phone Calls • Credit Limits • Credit Memos Education 2009 - 2009 High School Diploma


Sara Bradley Accounts Receivable Analyst Chicago, IL \| (590) 555-4259 \| sbradley@example.com Employment History: Robert Half International - Chicago, IL 2019 - Present Accounts Receivable Analyst • Obtained approval from management regarding invoices and purchase orders submitted from buyers. • Bank deposits and payment applications Expertise in chargeback investigation and resolutions • Assisted in preparation of financial statements such as billings, budgets, and cost reports. • Assisted with special projects as deemed necessary. H&R Block - Marion, IN 2018 - 2019 Account Payables Analyst • Analyzed, coded and processed large volume of vendor invoices. • Input data from vendor invoices to be paid and processed using SAP. Red Gold - Marion, IN 2015 - 2018 Billing Coder • Contacted the insurance companies after receiving EOB's. • Processed and adjudicated medical claims according to health plan policies and assisted front office staff when necessary. • Maintained medical records, thorough and accurate in completion of reports and patient documentation. Skills: Credit Memos, Vendor Invoices, Procedure Codes, Credit Limits, Purchase Orders, Journal Entries, ERP, Medical Records, Company Policies, Portfolio Education: Indiana Wesleyan University - Marion, IN 2008 - 2009 Certificate Business


Kathleen Bailey Accounts Receivable Analyst phone(890) 555-9661 addressRichmond, VA emailkbailey@example.com Experience 2013 - Present Accounts Receivable Analyst McKesson · Richmond, VA • Research and identify repetitive errors causing 1000 plus claims to be rejected by Medicaid. • Prepared refund overpayments made by patients and/or insurance companies. • Faxed IB copies to patients per their request about medical records via HIPPA Compliance Worked projects to maintain deadlines. • Handled requested adjustments to customer accounts in order to resolve any discrepancies and clean up accounts. 2010 - 2013 Credit Administrator First Keystone · Main, PA • Assisted in cleaning up the credit files for many large commercial relationships within Capital Bank's loan portfolio. • Demonstrated ability in performing credit administration. • Structure credit with Sales team to meet the client's financing needs while minimizing credit risk. • Process of Convention, FHA, VA mortgage loan applications in compliance with Bank and investor requirements. 2009 - 2010 Escalation Specialist Darden Restaurants · Main, PA • Skills • Credit Reports • Complex Problems • Federal Laws • Online • New Associates • Ensure Compliance • Company Procedures • Scheduling Appointments • Credit Department • Customer Service Education 2004 - 2004 Some College Courses Business Pennsylvania State University · Main, PA


Shirley Hunt Accounts Receivable Analyst phone:(240) 555-1734 email:shunt@example.com address:Greenville, TX Employment History Accounts Receivable Analyst 2020 - Present McKesson · Greenville, TX • Research, follow up and resolution of claim denials; work edit and rejection reports. • Applied customer payments to customer account records by entering data into the A/R system. • Assist valuable Key Account Pharmacies with order placement. • Serve as liaison for patients, doctors and insurance companies. • Work special projects for other departments as requested • Trained on payment posting to patient accounts with daily goals of $100K or more. Collections Coordinator 2018 - 2020 Rent-A-Center · Plano, TX • Send certified letters asset protection, in charge of filing charges on delinquent accounts. • Conduct phone calls to such customers on as needed basis. • Secured on time payments and collected on delinquent accounts. • Bill the Insurance companies for Durable Medical Equipment products. Medicare Billing Specialist 2013 - 2018 Quest Diagnostics · Houston, TX • Contacted insurance carriers and physician offices to retrieve accurate billing and patient demographic information. • Researched patient accounts when issues arrived. • Used computerized billing system to process payment for patients and insurance companies. • Handle correspondences sent in from insurance companies and answer accordingly. • Trained all new Medicare billing representatives on the proper Medicare guidelines. • Fix claims in the Medicare System that RTP or Rejection. Skills Patient Demographics Icd-9 Billing Process Credit Analysis Customer Contracts Medicare Proper Reimbursement Procedure Codes Medicaid Portfolio Education Some College Courses Business 2007 - 2007 Central State University · Wilberforce, OH

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List of accounts receivable analyst skills to add to your resume

The most important skills for an accounts receivable analyst resume and required skills for an accounts receivable analyst to have include:

Customer Service
Reconciliations
Customer Accounts
Pivot Tables
Patients
Financial Reports
Cash Application
Credit Memos
General Ledger
Accounts Receivables
Data Entry
Journal Entries
Past Due Accounts
ERP
Process Improvement
Delinquent Accounts
Cash Receipts

ACH
Billing Issues
Collection Calls
Credit Card Payments
Due Balances
Account Balances
Past Due Invoices
Collection Efforts
Collection Issues
DSO
SOX
Credit Limits
Customer Payments
Customer Inquiries
Corrective Action
Medicare
Medicaid

Payment Issues
Financial Data
Payment Terms
Receivable Balances
Bank Deposits
Financial Statements
Customer Issues
Wire Transfers
Charge Backs
Debit Memos
Billing System
Customer Disputes
Client Accounts
Patient Accounts
AS400

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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