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2

Working at 247 Customer.com

Zippia Score 4.7

Overview

SalaryRevenue

Reviews

HistoryDemographicsCompetitorsCEO & Executives

247 Customer.com overview

Industry
Technology
Revenue
$1.7B
Headquarters
Employees
15,000
Founded In
2000
Organization Type
Private
24/7 Inc. provides cloud-based customer engagement solutions for various brands in financial services, retail, telecommunications, technology, and travel industries worldwide. It offers [24]7 Predictive Experience Platform, a predictive analytics and real-time decision platform; [24]7 Assist that delivers agent assistance through web, mobile, social, and voice interactions; and [24]7 Social, a suite of applications that leverages prediction, real-time decisioning, and intuitive design frameworks. Its products include [24]7 Vivid Speech, a mobile solution for IVR that enables speech, touch, and visual display in IVR interactions; [24]7 Speech, a self-service speech product that is integrated with online and mobile channels; [24]7 Mobile, a set of applications and tools that enable companies to enhance their mobile solution with predictive and omnichannel experiences; and [24]7 AIVA, an AI-powered virtual agent that empowers enterprises to build once and deploy across various self-service channels. The company also provides contact center services. 24/7 Inc. was formerly known as 24/7 Customer, Inc. and changed its name to 24/7 Inc. in February 2012. The company was founded in 2000 and is based in Campbell, California with R&D centers in California and Bangalore, India; and sales offices in the United States, the United Kingdom, and Australia. It has contact centers in India, the Philippines, Guatemala, and Nicaragua.
The staff at 247 Customer.com come from unusually diverse demographic backgrounds. The company is 47.2% female and 54.4% ethnic minorities. 247 Customer.com employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 62.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at 247 Customer.com seem to be happy. The company has great employee retention with staff members usually staying for 3.3 years.The average employee at 247 Customer.com makes $87,636 per year, which is competitive for its industry and location. Some of its highest paying competitors, Noodle.ai, Cricut, and Tci, pay $116,674, $81,140, and $76,459, respectively.
Based in San Jose, CA, 247 Customer.com is an industry leader with 15,000 employees and an annual revenue of $1.0B.
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3.8/5

247 Customer.com employee reviews

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Average salary at 247 Customer.com
$87,636 yearly
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247 Customer.com employee reviews

247 Customer.com employee reviews
3.8/5

Based On 5 Ratings

Work At 247 Customer.com? Share your experience.
Employee Reviews
profile
5.0
A zippia user wrote a review on May 2021
Pros of working at 247 Customer.com

Friendly environment. Worked there twice - before and after post-graduation. Had a great time, the first time there, but the second time - not as much. A great place to start your career.

Cons of working at 247 Customer.com

Compensation could be better, given the amount of work.

247 Customer.com Benefits

Company cab service, broadband reimbursement

Is this useful?
profile
5.0
A zippia user wrote a review on May 2021
Pros of working at 247 Customer.com

Friendly environment. Worked there twice - before and after post-graduation. Had a great time, the first time there, but the second time - not as much. A great place to start your career.

Cons of working at 247 Customer.com

Compensation could be better, given the amount of work.

247 Customer.com Benefits

Company cab service, broadband reimbursement

Is this useful?
Work at 247 Customer.com? Share your experience

The team at 247 Customer.com

  • The founders of 247 Customer.com are P. V. Kannan and Shanmugam Nagarajan.
  • The key people at 247 Customer.com are P. V. Kannan and Shanmugam Nagarajan.
Key People
P
P. V. Kannan
S
Shanmugam Nagarajan

247 Customer.com Rankings

247 Customer.com is ranked #19 on the Best Technology Companies to Work For in San Jose, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

247 Customer.com salaries

8.8
Salary Score
The average a 247 Customer.com salary in the United States is $87,636 per year. 247 Customer.com employees in the top 10 percent can make over $151,000 per year, while 247 Customer.com employees at the bottom 10 percent earn less than $50,000 per year.
Average 247 Customer.com Salary
$87,636
yearly
$42.13 hourly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs 247 Customer.com is hiring right now:

  1. Creative Director
  2. Vice President, Strategy
  3. Senior Engineering Manager
  4. Director, Product Marketing
  5. Product Manager, Mobile

Rate 247 Customer.com's fairness in compensating employees.

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247 Customer.com diversity

9.8
Diversity Score
We calculated 247 Customer.com’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of 247 Customer.com’s workforce.
247 Customer.com diversity summary. Zippia estimates 247 Customer.com's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated 247 Customer.com's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of 247 Customer.com's workforce.
  • 247 Customer.com has 15,000 employees.
  • 47% of 247 Customer.com employees are women, while 53% are men.
  • The most common ethnicity at 247 Customer.com is White (46%).
  • 26% of 247 Customer.com employees are Hispanic or Latino.
  • 16% of 247 Customer.com employees are Asian.
  • The average employee at 247 Customer.com makes $87,636 per year.
  • 247 Customer.com employees are most likely to be members of the democratic party.
  • Employees at 247 Customer.com stay with the company for 3.3 years on average.
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247 Customer.com Financial Performance

9.6
Performance Score

Highest paying 247 Customer.com competitors

Compare 247 Customer.com salaries to competitors, including Noodle.ai, Cricut, and Tci. Employees at Noodle.ai earn the highest average yearly salary of $116,674. The salaries at Cricut average $81,140 per year, and the salaries at Tci come in at $76,459 per year.
Rank
ascdesc
Company
ascdesc
Average Salary
ascdesc
Jobs
ascdesc
1Noodle.ai$116,6740
2Cricut$81,14039
3Tci$76,459319
4Wildcard Systems$75,7130
5Camcor$74,6450
6Springboard Media$74,2422
7Tekserve$69,8380
8CompuServe$69,2690
9Quest Software$67,8080
10Bose$67,45197
Show more

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Updated March 14, 2024

Zippia gives an in-depth look into the details of 247 Customer.com, including salaries, political affiliations, employee data, and more, in order to inform job seekers about 247 Customer.com. The employee data is based on information from people who have self-reported their past or current employments at 247 Customer.com. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by 247 Customer.com. The data presented on this page does not represent the view of 247 Customer.com and its employees or that of Zippia.

247 Customer.com may also be known as or be related to 24 7, 24/7 Customer, Inc., 24/7 Inc and 247 Customer.com.